Director, Applications remote jobs

100% Remote Director of IT Engineering The Director of IT Engineering will lead a global engineering organization of ~15 remote Microsoft-focused cloud, platform, DevOps, and endpoint engineers supporting a multinational specialty-finance retailer. This role oversees distributed operations across a LATAM technology center and a U.S. Cloud Service Provider, driving the maturity, reliability, and scalability of a modern hybrid-cloud environment. Key Responsibilities Technical & Cloud Engineering Leadership Oversee engineering teams delivering Microsoft cloud and platform solutions including M365, Entra ID, Exchange, Copilot Pro, Azure Kubernetes Services (AKS), Azure WAF, Windows Server, RHEL, Oracle WebLogic, and Cloud FinOps practices. Lead modernization and optimization of an enterprise Microsoft stack through owned-tenant management, CSP co-management, and offshore MSP engagements. Direct endpoint engineering strategy leveraging SCCM, Intune, Entra Identity, Windows Autopilot, Microsoft Defender, CrowdStrike, and BeyondTrust. Guide the integration and operation of Workday interfaces and other enterprise SaaS platforms. DevOps, SRE, & Automation Establish and scale an internal DevOps practice, enabling SRE functions and CI/CD pipelines for microservices architectures. Advance Infrastructure-as-Code using Terraform and modern deployment pipelines. Drive automation, standardization, and continuous improvement across cloud, infrastructure, and application engineering. Operational Excellence & ITSM Lead Change, Incident, and Problem Management processes using Ivanti Neurons ITSM, JIRA, Confluence, PagerDuty, Datadog, Dynatrace, and Azure Log Analytics. Ensure high availability, performance, and resilience across cloud services, production systems, and global endpoints. Partner with Finance on Cloud Services FinOps to monitor usage, optimize spend, and forecast growth. Qualifications 10+ years of progressive IT engineering experience, including leadership of globally distributed teams. Deep expertise in Microsoft cloud technologies, DevOps practices, and enterprise endpoint management. Experience scaling hybrid-cloud platforms, implementing infrastructure automation, and managing complex operational environments. Strong communication skills with the ability to engage executives, security leaders, offshore partners, and business stakeholders. Background in high-availability, compliance-driven, or multi-region enterprise environments. #TECHIND

We are seeking a highly skilled ERP & Business Applications Engineer to lead the administration, development, and optimization of our NetSuite ERP environment and its surrounding systems. This role will be instrumental in managing Field Services Management (FSM), API integrations (including Celigo), and other business-critical platforms. The ideal candidate will possess strong technical expertise, business acumen, and a passion for driving operational excellence through systems. This role will be on a small team with no direct reports, so someone with strong technical expertise and the ability to perform well individually with little management will be ideal for this role. Key Responsibilities: Administer and develop the NetSuite ERP platform, including FSM and AvaTax modules. Design, implement, and maintain integrations using Celigo and other middleware/API tools. Collaborate with cross-functional teams to gather, interpret, and translate complex business requirements into scalable system solutions. Develop and maintain custom scripts, workflows, and automation within NetSuite. Lead and coordinate testing efforts for new features, enhancements, and integrations to ensure quality and reliability. Create and maintain comprehensive documentation for systems, processes, and configurations. Deliver end-user training and support to ensure effective system adoption and usage. Manage data integrity, identity access, and governance processes across platforms. Monitor system performance and proactively identify opportunities for improvement. Desired Qualifications: 5+ years of experience administering and developing within NetSuite ERP. Hands-on experience with NetSuite FSM. Proficiency in SuiteScript, REST/SOAP APIs, and integration platforms (e.g., Celigo). Strong understanding of business processes across finance, operations, and service delivery. Proven ability to gather and analyze complex business requirements. Experience in testing, documentation, and user training. Familiarity with data governance and identity management best practices. Excellent communication and project management skills. Ability to work independently in a remote environment. Why Join Us? Fully remote work environment within the United States Opportunity to lead and shape enterprise systems strategy Collaborative and innovative team culture Competitive compensation and benefits Exponential Power offers a competitive salary and benefits program including medical, dental, vision, life and disability insurance, FSA accounts and 401(k). Exponential Power is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation or preference, national origin, ethnicity, ancestry, disability, veteran or marital status, arrest or conviction record, use/non-use of lawful products of work premises non-work time, or any other status protected by state, federal, or local law.

, Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Team The Business Systems team is the strategic technology and data partner for our company's core operations. We are the architects and owners of the tech stack that powers our Finance , Procurement, Merchandising and HR/ People and Culture functions. We partner directly with business leaders to design, implement, and optimize scalable systems. But our work doesn't stop at the application layer. We are also responsible for transforming our business data into a strategic asset. Our team builds and manages the data engineering pipelines, analytics dashboards, and next-generation automation and Gen AI solutions that serve these functions. From core retail domain to our Stitch Fix specific data models, our work ensures data integrity, delivers critical insights, and empowers our leaders to make data-driven decisions. If you love solving complex business challenges with technology and data, and want to make a tangible impact on how our company operates, you'll fit right in. About the Role We're seeking a strategic Senior Engineering Manager to lead our Business Systems Data & Insights team, serving critical domains including Finance (Accounting, FP&A), Merchandising, Procurement, and HR/People & Culture. This is a high-impact, high-visibility role where you will shape the future of how Stitch Fix leverages data and AI to drive key business decisions and directly influence company strategy. You will be responsible for driving our data and AI transformation by building scalable data infrastructure, advancing analytics capabilities, implementing intelligent automation, and accelerating Gen AI adoption across these essential business functions. You're excited about this opportunity because you will... Lead and Mentor a World-Class Team: Hire, develop, and lead a high-performing team of data engineers and automation specialists. Foster a culture of technical excellence and continuous improvement, empowering your team to build robust solutions for data, automation, and AI. Own Critical Data Infrastructure: Build and own end-to-end data solutions, including ETL/ELT processing frameworks, data orchestration, metrics frameworks, and scalable data models optimized for retail financial data, P&C/HR analytics, and operational metrics. Drive AI & Automation Innovation: Establish and evolve automation and Gen AI frameworks purpose-built for Finance and HR. You will drive innovation in Gen AI applications, creating agents and automation that fundamentally transform how these teams work. Ensure Financial & Data Integrity: Build robust, compliant systems that meet the highest standards for financial data integrity. You will ensure all data systems comply with SOX (Sarbanes-Oxley) requirements, implementing necessary controls and audit trails, while partnering with Compliance, Internal Audit, and Finance teams to meet all regulatory requirements (including GDPR, CCPA, etc.). Partner to Solve Complex Challenges: Collaborate closely with a diverse set of stakeholders-from business leaders in Finance and People & Culture to engineering partners in Product, Data Platform, and HRIS-to solve complex data and business challenges at scale. Define Strategy and Execute with Autonomy: You will have the autonomy to shape the team's strategic roadmap and investment priorities based on business impact. You will be responsible for both strategic planning and hands-on delivery, including enhancing current tools and providing direct support to your business partners. We get excited about you because you have... 8+ years of professional experience in data engineering, analytics engineering, or related technical roles, with demonstrated progressive responsibility 3-5+ years of engineering management experience, leading teams of 3-10+ engineers with proven track record of building high-performing teams Expert-level Python and SQL skills with production-grade code quality and design patterns Hands-on experience building and scaling data pipelines using modern orchestration tools (Airflow, or similar) Deep understanding of data modeling, dimensional modeling, and data warehouse design patterns Experience with batch and stream processing using Spark, Flink, or similar distributed computing frameworks Proficiency with cloud data platforms (AWS, GCP, or Azure) and modern data stack tools Strong experience with BI and analytics tools (Looker, Tableau or similar) ETL/ELT development experience with tools like Fivetran, dbt, or custom frameworks Working knowledge of retail financial data (FP&A metrics, merchandise planning, corporate accounting, or procurement analytics) Familiarity with HR data models (headcount analytics, compensation, performance management, or recruiting metrics) Experience integrating with ERPs (Oracle Fusion, NetSuite, Workday or others) and connected planning tools (Anaplan, Adaptive Planning, Essbase) Understanding of SOX (Sarbanes-Oxley) compliance and IT general controls (ITGCs) Experience implementing data controls, audit trails, and access management for financial and HR systems Exceptional cross-functional communication skills-able to translate complex technical concepts for business audiences Strong prioritization skills with business impact and ROI in mind Experience working autonomously and taking ownership of complex projects from conception to deliver Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$138,000-$230,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************

Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Connection has a fantastic opportunity for a Business Systems Manager. This is a remote position and offers benefits and a bonus plan. The Business Systems Manager plays a key leadership role overseeing financial and operational technology systems to ensure efficiency, scalability, and alignment with business objectives. This position manages system strategy, integrations, process improvements, and project delivery across ERP, Payroll, Expense Management, and related financial platforms. The role partners closely with Finance, Operations, and IT to optimize workflows, enhance data accuracy, and drive digital transformation initiatives. Responsibilities * Lead the administration, integration, and enhancement of financial and operational systems, ensuring reliability, security, and performance. * Collaborate with cross-functional stakeholders to align system capabilities with organizational needs. * Identify process inefficiencies and drive automation and system optimization to improve accuracy and productivity. * Manage the full lifecycle of system projects including implementation, upgrades, and integrations. * Oversee vendor management, including evaluations, contracts, and performance reviews. * Provide strategic leadership to functional and technical teams, fostering collaboration and professional development. * Ensure compliance with governance standards and maintain clear system documentation. Requirements * Bachelor's degree in Business, Information Systems, or related field (advanced degree preferred). * Proven experience managing ERP and Financial Applications (JD Edwards, Oracle, or similar). * Strong project management, technical troubleshooting, and stakeholder engagement skills. * Demonstrated ability to lead cross-functional teams and manage complex system initiatives. * Excellent communication and analytical abilities; able to translate technical concepts for business users. * Experience in the construction or engineering industry is preferred.

Responsibilities/Essential Functions: Direct the day-to-day operations and support activities of on-premises Oracle Fusion Middleware Applications (WebLogic, SOA, B2B, WebCenter, OHS, OID, OAM, etc.) Manage Oracle Cloud backend support and ensure up time for the organization's Customer Portal and ERP platforms, including full-stack knowledge and disaster recovery. Lead and coordinate change management tickets via ServiceNow and Micro Focus PPM, including Quality Assurance of code and configuration changes. Support CDN infrastructure for Customer Portal that is hosted on Microsoft Azure Cloud Management and Deployment of Containerized Applications and Services using Kubernetes; Pushing out New Deployments, Application-Level Upgrades, and Annual SSL certificates renewal. Maintainenance of on-premises Oracle Fusion Middleware Applications include making changes as required by the organization, patching, and ensuring high availability; Pushing out New Deployments, Keeping applications up to date, and Annual SSL certificates renewal. Supporting the goals of the company's technological alignment efforts Seeking out and implementing continuous process improvement opportunities Supporting internal communications related to business improvements and processes, system upgrades, and enhancements Responsible for managing a team and performing managerial duties including but not limited to executing on hiring and termination activities, setting goals, evaluating performance, providing mentoring and coaching, and approving vacation and expense reimbursement requests Overseeing appropriate vendor relationships related to associated technologies, services, and solutions needed to operate enterprise functions Ensuring accurate and efficient governance policy development and adherence Report on statuses when requested Submit all time and expense reporting procedures accurately and timely Maintain good standing and completion on all compliance related matters (i.e., assigned mandatory trainings, actions required from audits, corporate policies, etc.) Perform all additional duties and responsibilities based on the direction and guidance of supervisor Knowledge/Skills/Abilities: Proven and deep technical knowledge of Oracle Fusion Middleware technologies which includes WebLogic, SOA, B2B, WebCenter, OHS etc.) Experience in Oracle Cloud Infrastructure (OCI), Oracle Identity Cloud Service (now OCI IAM), Oracle Integration Cloud (OIC), and Kubernetes for managing our Customer Portal backend operations. Proven ability to be a lead on infrastructure migrations and cross-platform (both Oracle On-Premises and Cloud) support Ability to collaborate across multiple IT and Business teams to deliver solutions that are aligned with enterprise needs and to stay compliant. Willingness to grow by seeking out and implementing coaching, suggestions, and guidance from others. Skilled and proficient in MS Office O365 suite (i.e. Word, PowerPoint, Excel, SharePoint, Teams, Communications Tools, etc.) Ability to operate with a customer-centric service approach Ability to establish performance-based relationships with 3 rd party vendors and technology providers and versed in setting standards and measurements for IT processes Ability to effectively define a business case, determine return on investment, and measure achievement of the case over time Ability to manage and work on multiple concurrent deliverables at various stages of development and completion Strong collaboration and team-building skills with the ability to create consensus around decisions and mitigate conflicts among teams Strong problem solving and analytical skills Professional level verbal and written communication skills Demonstrated attention to detail and quality of work products and communications Willingness to seek out and implement coaching, suggestions, and guidance from others Working Environment/Safety Requirements: Ensure necessary working environment and capabilities to effectively carry out responsibilities in a work from home environment (remote work) Ability and willingness to handle work related issues during all hours of the day, every day of the week, understanding the responsibility of our organization's requirement for 24/7 production support Ability, willingness, and flexibility to travel as needed for approved work purposes in accordance with project and management schedules Experience/Qualifications: 4 to 6 years of demonstrated hands-on experience in Oracle Cloud Infrastructure (OCI), Oracle Identity Cloud Service (now OCI IAM), Oracle Integration Cloud (OIC), and Kubernetes for managing our Customer Portal backend operations. Experience with the use of Project Management methodologies and tools Experience managing a team Bachelor's degree in information technology or similar field preferred Be legally able to work in the United States: U.S. Citizen or Legal Resident Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 120 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year. Compensation: The salary rate for this position ranges from $120,000 to $140,000 depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus.

Remote Business Financial Systems Cloud FinOps needs experience in financial systems, budgeting, forecasting, and financial analysis. Remote Business Financial Systems Cloud FinOps requires: Experience with process improvement. Experience with cloud financial operations (FinOps) and cloud cost management Proficient in Microsoft Access, Excel, Word, and PowerPoint. Strong database reporting skills utilizing Access, Cognos, and data warehouse tools Strong analytical, technical, and decision-making skills. Project management skills and ability to manage multiple projects and priorities. Proficiency in cloud financial management tools and practices. Remote Business Financial Systems Cloud FinOps duties: Provide analytical support for various systems configurations and financial processes. Develop and implement Cloud FinOps processes to optimize cloud costs and improve financial efficiency. Build and maintain effective working relationships with internal and external business partners. Perform root cause analysis through research and data analysis to determine efficient and customer-valued solutions. Design, track, and provide solutions to management for various processes reporting, including productivity, quality, and systems.

This role is responsible for the oversight of Epic environment planning and change control, management of third-party clinical applications, and the coordination of Epic system updates and maintenance. The position bridges technical and application teams, ensuring operational efficiency, Epic environment stability, and alignment with ITIL-based service management processes. It also manages integration solutions including HL7 interfaces and secure managed file transfers that support workflows and data exchange. Responsibilities Facilitates solution identification and selection with business stakeholders. Develops professional relationships with external clients and internal team members. Actively participates in department leadership, project status, internal team meetings, and staff one-on-ones. Acts as a technical escalation point for staff, business/workflow escalation point for customers, and assists with the resolution of challenging or complex problems. Acts as a coach and positive role model for staff by establishing & maintaining a safe work environment that fosters IT best practices and embodies Montage values. Appropriately monitors and addresses performance issues, applying corrective or disciplinary action when needed. Effectively manages staff in compliance with established policies, procedures and legal guidelines. Works closely with senior management and Health Information Technology staff to determine strategy and priorities and to ensure the team is meeting business needs. Ensures that the team delivers required IT solutions based on priorities and communicates progress effectively to all stakeholders. Leads or participates in workgroups, committees, & projects. Involves all disciplines and necessary stakeholders in problem solving and optimization. Evaluates factors related to safety, effectiveness, cost, and social impact when developing and implementing information-handling technologies. Promotes the understanding and effective use of information technology across the entire organization. Oversee Epic environment planning, build migrations, upgrades, and refresh activities. Oversee Epic-related change control processes and ensure compliance with ITIL practices. Oversee the support and management for Data Courier and data migration functions. Track and document environment versions, patches, and maintenance schedules. Act as a liaison between application teams, Epic Hosting, and infrastructure teams. Ensure Epic systems monitoring and escalation protocols are followed. Oversee the administration of Epic tools used for system support and maintenance: Sherlock and Nova. Support testing and coordination of downtime/recovery processes for Epic environments. Participate in Epic Release Authorization processes and Epic upgrade committees. Collaborate with the ITIL process support team to promote service improvement practices across HIT. Manage HL7 interface architecture and integration tools (e.g., Epic Bridges and FHIR connections), ensuring stable and secure data exchange between systems. Oversee managed file transfers, including scheduling, security protocols, and troubleshooting across internal and external clinical systems. Ensure interface solutions comply with data governance, HIPAA, and other regulatory requirements. Coordinate with vendors and internal teams to support interface (HL7 and FHIR) enhancements, monitoring, and issue resolution. Coordinate and lead Epic maintenance window planning and upgrade/update readiness. Experience & Competencies 5 years of experience in healthcare IT environment with Epic infrastructure and application coordination. Familiarity with HL7 standards and other healthcare integration tools (e.g., FHIR). Knowledge of managed file transfer (MFT) protocols and best practices. Familiarity with ITIL service management (Change, Configuration, Incident, Problem Management). Ability to coordinate multi-disciplinary teams and complex change initiatives. Strong leadership, organizational, and communication skills. Detail-oriented, with experience in policy enforcement and documentation standards. Education & Certification • Bachelor's degree is required; Master's degree preferred. • Epic certifications: Bridges and or Data courier preferred. Equal Opportunity Employer Salary Range (based on years of applicable experience) $139,880 to $187,075 #LI-RL1 Assigned Work Hours: Full time (Exempt) day shift Hybrid (Onsite & Remote) This role requires working onsite in the office 3 days per week, on Tuesday, Wednesday, and Thursday with the remaining days remote. Must reside in California and be within commuting distance to work location. Position Type: Regular Pay Range (based on years of applicable experience): $67.25 to $89.94

About the Organization The Momentus Capital branded family of organizations - which includes Capital Impact Partners, CDC Small Business Finance and Momentus Securities (an SEC-registered broker-dealer, MSRB-registered, FINRA/SIPC member) - are transforming how capital and investments flow into communities to provide people access to the capital and opportunities they deserve. We are working to reinvent traditional financial systems and advance locally-led solutions that create economic mobility and generational wealth. Through our continuum of financial, knowledge, and social capital, we offer a comprehensive package of loan products, impact investment opportunities, training and business advising programs, and technology solutions. Our holistic and streamlined approach offers comprehensive solutions for small business entrepreneurs, real estate developers, community-based organizations, and local leaders at every stage of growth, from inception to expansion. When these leaders have the opportunity to succeed, their communities, their residents - and our country - thrive. Position Summary The Application Development Manager will be responsible for overseeing and guiding the implementation and maintenance of application systems across the organization. This role will focus on managing the software development lifecycle, leading a team of developers, and collaborating with cross-functional teams to ensure that applications meet organizational needs and function efficiently within our technological ecosystem. The Application Development Manager will engage in strategies to drive improvements in application performance, security, and user experience. Essential Responsibilities · Lead the application development team in designing, building, and deploying scalable, high-quality software solutions. · Manage the full software development lifecycle, from requirements gathering through deployment and maintenance. · Collaborate with business stakeholders to translate strategic goals into technical requirements. · Ensure application architecture and development follow industry best practices for coding, security, and user experience. · Drive innovation through the adoption of new technologies, frameworks, and development methodologies. · Mentor and develop team members, fostering a culture of collaboration, continuous improvement, and professional growth. · Conduct code reviews and ensure adherence to programming standards and quality assurance practices. · Monitor application performance and implement optimizations or upgrades as needed. · Maintain clear documentation for development processes, systems, and integrations. · Serve as the primary liaison between the development team, IT, and business units to ensure solutions meet organizational needs. Requirements · Bachelor's degree in computer science, Information Technology, or a related field; advanced degree preferred. · Minimum of 8 years of experience in application development, with at least 5 years in a managerial or leadership role. · Lead the application development team, including mentoring and coaching team members while promoting a culture of innovation and continuous improvement. · Oversee the development, testing, and deployment of software applications, ensuring that projects are delivered on time and align with business requirements. · Collaborate with stakeholders to understand their needs and translate those needs into technical specifications and practical application solutions. · Manage the software development lifecycle (SDLC), including planning, execution, and monitoring of application development projects. · Ensure applications are developed with best practices in mind regarding security, performance, and usability. · Conduct regular code reviews and implement quality assurance practices to maintain high standards of functionality and code quality. · Proficient in software development languages (e.g., Java, C#, .NET, Python) and frameworks. · Experience with web and mobile application development, as well as understanding of cloud computing technologies (e.g., AWS, Azure). · Working knowledge of Azure SQL Server Managed Instances, Database Administration, Azure Data Factory, ADF Pipeline development, and similar technologies. · Experience with Salesforce development and administration · Research and evaluate new application development tools, frameworks, and technologies that can enhance our existing solutions. · Coordinate with IT and operational teams to resolve any technical issues affecting application functionality. · Develop and maintain documentation related to applications, processes, and technologies used in development. · Monitor application metrics and performance, making data-driven decisions to enhance functionality and user experience. · Maintain strong relationships with vendors, ensuring that integrated systems meet organizational expectations. · Prepare regular reports on application performance and project status for management and stakeholders. · Stay abreast of industry trends, security threats, and emerging technologies to implement innovative solutions. Benefits The salary range for this position is $127,870 - $160,000 and is eligible for an annual incentive. This role is eligible to work remotely. All employees must be legally authorized to work in the United States. The Company will not sponsor applicants for work visas.

QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities. Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions. Position Summary We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment. As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization. The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals. Key Responsibilities Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools. Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan. Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience. Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors. Foster a culture of accountability, innovation, and continuous improvement. Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations. Ensure service level agreements (SLAs) and performance metrics are met. Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework. Ensure IT systems and processes align with regulatory and internal standards. Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider. Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions. Develop and maintain IT asset management and lifecycle processes. Establish and monitor KPIs to measure IT and security performance and user satisfaction. Develop and manage the IT budget, including forecasting and cost optimization strategies. Establish and maintain business continuity and disaster recovery plans. Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities. Lead change management initiatives related to enterprise IT and security implementations. Ensure seamless onboarding and offboarding processes from a systems and access perspective. Monitor emerging threats and proactively adjust security posture and tools. Champion user training and awareness programs for IT systems and cybersecurity best practices. Qualifications Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions. Minimum of 10 years of experience in managing teams. 10 + years of experience working with internal stakeholders Proven success managing complex IT environments and security programs in high-growth or startup settings. Proven experience implementing and managing an O365 tenant across enterprise environments. Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks. Demonstrated success in managing GRC and SecOps through third-party providers. Relevant certifications (e.g., CISSP, CISM, PMP) are a plus. Experience with compliance audits and risk assessments. Excellent leadership, communication, and vendor management skills. Proven executive leadership and strategic impact. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Skill in defining and collecting metrics to gauge project progression. Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others. Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff. Ability to manage geographically dispersed project teams. Preferred: Experience in the life sciences industry or regulated environments. Leadership expectations: Follow Company's Principles and code of ethics on a day-to-day basis. Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders. Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy. Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities. Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process. Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations. Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders. Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork. Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders. Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities. Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success. Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success. Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team. Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success. #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn. Job Overview We are currently seeking a dynamic, highly motivated, and experienced individual for the position of Manager, Clinical Systems R&D IT Business Applications who will serve as the primary liaison between R&D Clinical Operations team and IT, responsible for the delivery and support of technology solutions that align with business needs and operational demands. This role requires proficiency in implementing, integration, and managing Medidata & Veeva clinical systems (e.g. CTMS, EDC etc.) in a regulated environment Job Duties and Responsibilities Partner with Clinical business stakeholders to co-create technology plans which support their business objectives and operational demands Continuously assess current systems environment and identify changes (process and/or system) that enhance effectiveness Assist in the evaluation of new technology systems and/or service providers Oversee end-to-end management of IT projects-including planning, design, and implementation-ensuring projects are delivered on time, within scope, and with measurable business impact Work with a team of managed service providers supporting the lines of business technology needs including project delivery, solution design, enhancement requests and support services Accountable for managing clinical application systems through their full lifecycle, from implementation to ongoing optimization Lead and initiate troubleshooting quality and/or functionality issues associated with technology systems in scope Develop and maintain comprehensive project documentation, ensuring centralized storage and accessibility for knowledge management Manage and prioritize system enhancements and fixes in collaboration with business stakeholders Provide regular project status reports, manage issues proactively, and adjust schedules as needed while maintaining alignment with the overall program plan Responsible for timely execution of all GxP system commitments and compliance activities (Backup recovery, Disaster Recovery testing etc.) Collaborate with cross-functional IT teams to ensure seamless delivery of services, efficient communication, and shared accountability for outcomes Establish clear performance metrics and service level agreements (SLAs) to monitor IT service delivery, project outcomes, and stakeholder satisfaction Stay informed of emerging industry trends, best practices, and regulatory changes to proactively recommend technologies and process adaptations that empower the company during phases of rapid expansion Serve as the IT subject matter expert for application upgrades, integrations, and system enhancements across supported business areas Key Core Competencies Strong understanding of Clinical business processes, requirements and technology systems supporting Clinical Trials (e.g. EDC, CTMS, ETMF, Payments etc.) 7+ years of progressively increasing experience managing clinical applications in a Pharma/Biotech company Strong understanding of building and operating a technology support function Proficient in implementing, integration and managing Medidata & Veeva clinical systems (e.g. CTMS, EDC etc.) in a regulated environment Education and Experience BS/BA degree in a related discipline is required. Training or equivalent experience in IT or business management is beneficial but not required 7+ years of experience in life sciences with a focus on IT system delivery 5+ years of experience in implementing, integration and managing Medidata & Veeva clinical systems (e.g. CTMS, EDC etc.) in a regulated environment Experience in Program & Project Management, including the Software Development Lifecycle and Computer Systems Validation process Excellent communication skills The base salary range for this role is $127,440 to $159,300. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Join ph Data, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean and dbt to deliver cutting-edge services and solutions. We're committed to helping global enterprises overcome their toughest data challenges. ph Data is a remote-first global company with employees based in the United States, Latin America and India. We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership and trust. Even though we're growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results. 6x Snowflake Partner of the Year (2020, 2021, 2022, 2023, 2024, 2025) Fivetran, dbt, Atlation, Matillion Partner of the Year #1 Partner in Snowflake Advanced Certifications 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, etc) Recognized as an award-winning workplace in US, India and LATAM The Sr. Manager of Total Rewards and Systems is a multifaceted role responsible for overseeing ph Data's total rewards (compensation and benefits) programs and HRIS/HCM systems. This role requires a strategic thinker with analytical skills and the ability to manage multiple HR functions effectively. The Director will report to the VP of People Operations and work cross functionally to support the organization's People Ops objectives. Who You Are: You are comfortable operating and leading in a work environment with rapid change. You are accustomed to pivoting when organizational needs or priorities change, and you can take on unanticipated new initiatives with ease. You work well on a team. You are collaborative, humble, full of integrity, open-minded, fun to work with and decisive. You are a problem-solver who is great at listening, asking questions, and being curious about all sides of any given situation. You take ownership and demonstrate a high degree of accountability. Be able to explain both the “what” and the “why” when rolling out new programs, policies, and decisions. Have a bias for action and be comfortable making quick decisions in response to changing conditions, but use discretion and sound judgment to pursue other opinions as needed. Responsibilities: Experience with designing and managing compensation strategies and salary structures that align with company goals, ensuring internal equity, market competitiveness and support for talent retention and career progression. Manage health and welfare benefits programs, including medical, dental, vision, life insurance, and disability plans. Management, implementation, and optimization of the Human Resource Information Systems (HRIS) and Human Capital Management (HCM) technology solutions: Lattice, Enboarder, Paycom, and Greenhouse preferred. Lead HRIS/HCM related projects, including system implementations, upgrades, and process improvements. Ensure that HR systems are effectively supporting the organization's HR processes, data management, and reporting needs. Utilize a data-driven mindset to identify key People Operations metrics that drive insights and inform decision-making to support long-term growth objectives. Lead with best practices and proven methodologies for process improvement, scalability, and automation to support long-term growth objectives. Maintain current knowledge and understanding of regulations, laws, and industry best practices to ensure compliance with all applicable federal, state, and local laws and regulations related to personnel. The ideal candidate will have: A minimum of 6+ years of experience in compensation and benefits, with 2+ years of experience in a Senior Manager or equivalent role. Bachelor's degree in Human Resources or a related field. Hold a professional HR certification, with Certified Compensation Professional (CCP) or Certified Employee Benefits Specialist (CEBS) preferred. Experience designing and managing salary structures and other compensation/benefit programs that are competitive and compliant with all relevant laws and regulations. A strong track record of delivering results with HR systems, compensation, and benefits. Experience managing HR systems, including leading implementations and integrations. Excellent analytical, problem-solving, and decision-making skills. Proficiency in Microsoft Excel and other data analysis tools. Excellent written and verbal communication skills. Strong attention to detail and organizational skills. Ability to handle sensitive and confidential information with discretion. Why ph Data? We Offer: Enjoy our Remote-First Workplace and award-winning culture which prizes autonomy, creativity, and diversity Competitive comp, generous vacation (4 weeks PTO + 10 paid holidays), excellent benefits (health/dental/vision) and matching 401k Accelerated learning through continuous training, paid certifications & professional development allowance Other cool perks include paid certifications, personal development allowance and office allowance. #LI-DNI ph Data celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at ph Data. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. The Manager - Application Development will manage teams of developers responsible for the organization's custom development functions, spanning custom web development, console applications, system integrations, services, and automation. This position involves evaluating existing applications to determine technical changes, scheduling projects and resources, and monitoring project timelines, as well as mentoring and supporting the team members. A wide degree of creativity and latitude is required. This position requires significant design and development experience involving enterprise application architecture and some experience managing developers. Direct Reports: ☒ Yes ☐ No If yes, list what positions report into the role. Examples below. Applications Developer II Low Code Developer Sr Software Application Developer Principal Duties: List of required duties below. Distinguish on-site duties with an *. Examples below. Oversees developer teams and ensures they are reaching their full potential Technical owner of customer software applications Meet regularly to discuss project and task assignments with development team Conduct and participate in architecture oversight and design reviews Scheduling and conducting technical screenings and interviews for staff Maintain development standards Tools, techniques, R&D for application development Schedule project reviews and status meetings Project Assignment to resources Technical Project plan Work breakdown and task assignment Milestones and Dates Deliverables Mentoring, career development for team members Performance evaluations for employees Performs related duties as assigned by supervisor. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily. Education and Experience Required education and experience. Examples below. Degree in a technical field strongly preferred. Experience will be considered in lieu of a degree. 7+ years of experience required 1+ Year of proven leadership/management experience preferred Knowledge, Skills, and Abilities Required knowledge, skills, and ability. Examples below. Experience preferred with SQL Server, C++, Angular, C# ASP.NET, Azure DevOps or similar technologies While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. The Manager - Application Development will manage teams of developers responsible for the organization's custom development functions, spanning custom web development, console applications, system integrations, services, and automation. This position involves evaluating existing applications to determine technical changes, scheduling projects and resources, and monitoring project timelines, as well as mentoring and supporting the team members. A wide degree of creativity and latitude is required. This position requires significant design and development experience involving enterprise application architecture and some experience managing developers. Direct Reports: ☒ Yes ☐ No If yes, list what positions report into the role. Examples below. * Applications Developer II * Low Code Developer * Sr Software Application Developer Principal Duties: List of required duties below. Distinguish on-site duties with an *. Examples below. * Oversees developer teams and ensures they are reaching their full potential * Technical owner of customer software applications * Meet regularly to discuss project and task assignments with development team * Conduct and participate in architecture oversight and design reviews * Scheduling and conducting technical screenings and interviews for staff * Maintain development standards * Tools, techniques, R&D for application development * Schedule project reviews and status meetings * Project Assignment to resources * Technical Project plan * Work breakdown and task assignment * Milestones and Dates * Deliverables * Mentoring, career development for team members * Performance evaluations for employees * Performs related duties as assigned by supervisor. * These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily. Education and Experience Required education and experience. Examples below. * Degree in a technical field strongly preferred. Experience will be considered in lieu of a degree. * 7+ years of experience required * 1+ Year of proven leadership/management experience preferred Knowledge, Skills, and Abilities Required knowledge, skills, and ability. Examples below. * Experience preferred with SQL Server, C++, Angular, C# ASP.NET, Azure DevOps or similar technologies While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! * Medical, dental, and vision insurance * Health Savings Account with employer contribution * 401(k) Retirement plan with employer match * Paid Maternity Leave/Parental Bonding Leave * Pet insurance * Adoption Assistance * Tuition reimbursement * Employee Loan Program * The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: * Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more * 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice * Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee * Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

It's an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. We are looking to hire Application Development Manager for our PMG Technology group. The Opportunity: The Application Development Manager will lead designing, developing and implementing an application and business architecture blueprint; as well as provide guidance with aligning business processes, information management, applications and technical architectures to support the business strategy. You will be responsible for hiring, terminating, and performance reviews of personnel. You will report to the Vice President (VP) of PMG Technology. The Day-to-Day: Manage the application development team to insure quality and deliverables Support implementation of talent management processes for the application development team Develop a team structure that aligns skills sets of the development team against business deliverables Engage with business and IT initiatives to help ensure development is aligned with business goals Lead business process and information architecture design activities Propose informed ideas on technology strategy and direction Contribute to and help coordinate the efforts of the Technology Team around associated technologies in portfolio of team Define and coordinate the activities of various architecture working groups Work with technology leaders to decide technology direction, set goals consistent with the strategy, and communicate progress Develop and deliver communications on the Architecture program to business sponsors, solution developers, and infrastructure engineers Coordinate specific line of business architecture efforts with those of the overall Enterprise (corporation) Work with the VP and other Team Leaders to develop and manage architecture processes to establish sound architectural practices in all phases of the solution development lifecycle Recommend to the VP the appropriate information and application architecture approach for distributed component services and information flow Develop and proactively manage the portfolio of application and technology programs associated with overall Firm goals Your Qualifications: 10+ years industry experience with focus on technology architectures Strong experience in Salesforce or CRM Technologies, or other related Platforms Experience with CRM integrations, cloud technologies, and DevOps. Broad technology experience throughout systems development lifecycle, and various areas of technology architecture (infrastructure, application architecture, data architecture, integration) Experience with software application architectures and infrastructure technologies Must have strong customer interface skills and experience managing development teams to achieve tight time frames and on budget Experience with commercial software product development Be a coach, building the design and development skills of other team members. Experience with processes and technologies used in the securities industry, investment management and wealth management industry Experience in business process modeling and information architecture design Bachelor's degree from a four-year college or university or equivalent experience Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the role Reporting to the Senior Manager of Enterprise Applications, the Supply Chain Management (SCM) Enterprise Application Manager will play a crucial role in implementing, configuring, and managing Roku's supply chain technology platforms on an ongoing basis. We are seeking a seasoned professional with extensive expertise in supply chain systems and business process optimization. In this role, you will partner closely with cross-functional teams, including Operations, Logistics, Inventory Management, Order Administration, and Accounting, to drive operational excellence and ensure seamless integration across the supply chain ecosystem. As a senior contributor, you will be entrusted with high-impact responsibilities, including ensuring that our platforms meet evolving business needs while upholding compliance, data integrity, and security standards. This is a unique opportunity to influence the scalability and efficiency of Roku's global supply chain in a fast-paced, high-growth environment, with a focus on maintaining data integrity and adhering to security standards. What you'll be doing Study current supply chain processes, identify inefficiencies, and recommend improvements to optimize operations. Collaborate with stakeholders and Product Management to manage and prioritize user requests, document requirements, drive development, and ensure the successful delivery of projects aligned with timelines and budgets. Architect, design, and deliver an integrated supply chain planning system by leveraging NetSuite. Overcommunicate to ensure transparency with stakeholders on scope, status, and timing. Identify areas for automating capabilities, scaling functionality for high-volume processing, and maximizing functional and technical capabilities to reduce manual processes. Serve as subject matter expert for NetSuite, managing system configurations, upgrades, and integrations. Serve primarily as Supply Chain go-to Applications Manager, responsible for the Scope, design, and delivery of technology releases and roadmap, and identify opportunities to leverage new features and functionality to improve business processes. Lead integration with third-party systems, Transport Management system, EDI partners, & Manufacturers, Partner with security and compliance teams to ensure the platform meets compliance, security, and audit requirements. We're excited if you have A seasoned Supply Chain expert with a minimum of 7 years of experience working with ERP systems and high-volume order and fulfillment processing. Experience with the entire supply chain process, including procurement, order management, inventory management, warehousing, logistics, demand planning, and distribution. Strong bias for action with the ability to organize, communicate status, and timelines. We operate in a highly competitive market, and speed to deliver is essential. You should thrive in a fast-paced environment and be capable of anticipating and meeting ever-increasing business demands. An effective communicator with the ability to educate at all levels of the organization to ensure alignment on strategy and priorities. Successfully developed or implemented at least one AI-based automation, preferably in a supply chain context (e.g., automated demand forecasting, invoice processing using OCR/ML, exception handling, supplier risk scoring, or predictive maintenance). Ability to identify automation opportunities and partner with technical teams to design, test, and deploy AI-driven solutions. Education: Bachelor's degree in Business, Supply Chain Management, Industrial Engineering, Computer Science, or a related field You are execution-focused and would develop a reputation for consistently delivering projects on time. AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work, or 2) are curious about Gen AI and have explored it. #LI-SR2Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to **************************. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit ************************************ By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.

Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California, and business offices in London, United Kingdom. Position Summary This position will be responsible for building, managing, and administering CRISPR's Quality Management System, specifically the Deviation, Change Control and CAPA processes. The candidate will administer Kivo QMS and will ensure compliance with established procedures. Enhancement of existing procedures, and creation of new best practices will be a critical component of this role. Responsibilities * Lead the QMS Program, specifically the deviation, CAPA, & change control programs * Develop, improve, and administer the QMS Program * Act as Kivo QMS business administrator * Provide subject matter expertise to improve the QMS * Develop and improve Quality department procedures * Train new users on Kivo QMS * Ensure compliance with approved CRISPR procedures as they relate to the creation and approval of QMS records * Coordinate periodic review of QMS records * Generate metrics to ensure on-time record closure and identify corrective actions * Develop and present QMS metrics to management * Create best practices for authoring technical investigations, root cause analysis tools, and corrective and preventive actions * Meet with QMS record owners and participants to ensure proper system usage * Support internal and external audits related to the QMS * Enhance the Quality Culture by being a proactive and professional resource for the business. Minimum Qualifications * Minimum of 10+ years' experience in related Biopharmaceutical QMS roles * Experience in Biopharmaceutical QA and/or Quality System improvement roles is preferred * BA or BS is preferred though long-time experience in QA may be acceptable * Strong organizational skills and attention to detail * Strong interpersonal skills * Computer skills and previous experience with eQMS * Ability to provide subject matter expertise regarding QMS implementation and administration * Systems Administration experience Preferred Qualifications * MS or advanced degree * Experience with Gene Therapy / Cell Therapy products * Previous experience with Kivo QMS * Computer System validation experience * Entrepreneurial and results driven * Project Management experience * MS Office proficiency Competencies * Collaborative - Openness, One Team * Undaunted - Fearless, Can-do attitude * Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems. * Entrepreneurial Spirit - Proactive. Ownership mindset CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site. Senior Manager: Base pay range of $140,000 to $160,000+ bonus, equity and benefits The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities. CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. To view our Privacy Statement, please click the following link: ***********************************************

ARE YOU READY TO PUSH YOUR MANAGEMENT AND DEVELOPMENT SKILLS TO THE NEXT LEVEL & HAVE CAREER GROWTH? HIGH VISIBILITY ROLE as the company has it's own conference AND an industry leader!!! WOULD RELO THE RIGHT PERSON! ARCHITECTURAL and AGILE SKILLS & STRONG MANAGEMENT SKILLS!! If so, there is an incredible opportunity to work with a recession-proof 5,000+ person company in the private sector and manage software development efforts that has Java/J2EE technologies in a multi-tiered enterprise environment that will impact on their 33 associated companies nationally!!! **** THIS ROLL IS CURRENTLY 100% REMOTE UNTIL FURTHER NOTICE. CANDIDATE MUST BE ABLE TO RELOCATE TO DC AREA AT SOME POINT *** IS THIS YOU? Passionate about managing, coaching, and mentoring developers, analysts, and architects. Want to work with EXECUTIVES to create multi-year software roadmaps for the company? Want to have a personalized career plan for our own growth? Back in the day, you used to be hands-on development, now you've been there done that have the t-shirt. Now you can lead those functions into a success! Want to work from home 2 days and week and flex the other 3 AND have a family-friendly atmosphere!!! (following all Covid 19 restrictions so no in office at this time) Want to have an amazing comp package to include bonus, 401K and 4 weeks PTO PLUS company holidays? IF SO…………KEEP ON READING! You get to put your true LEADERSHIP skills to work and have a real impact on your team. They need YOUR technical experience but more important is the value on the management skills YOU HAVE to inspire and support a 25 member team. NO NEED TO MICROMANAGE! They are on the ball! GROWTH CULTURE FOR YOU AND TEAM!! Manage a smart team of 25 to mentor and grow while building enterprise applications that will impact the company NATIONWIDE! WHAT YOU GET TO DO: Manage an awesome group who will be developing in J2EE (JSP, EJB, MDB, DAO, JDO, SDO, JDBC); SOA (service-oriented architecture); Java and associated frameworks like Struts and Spring; Javascript; Websphere; Web Services and DataPower Web Services (SOAP, WSDL, WS); ETL; UML; Scripting etc. Work with the development team to develop enterprise business solutions that can be either web-based to hosted applications. Strong Agile development experience. Be able to work with both mainframe/legacy and multi-tiered web applications. Manage budget and work with development plans. Create strategic plans and applications architecture roadmaps and plans for continuous improvement. Also, you get to work with senior management to create multi-year roadmaps too! WHAT THIS MANAGEMENT ROLE IS NOT: It's not a hands-on development role; you will be managing the developers and associated staff that will carry out your development/architectural vision and strategy. You've done the development and learned! All development is IN HOUSE! Is not for a manager that cannot be a true leader and wants to micromanage. This environment is for mentoring, growing and truly growing trust in your team so you can accomplish what you need to just as the executive team is putting their efforts and mentoring into you. WHY NOT APPLY AND EXPLORE WHAT A QUICK 5 MINUTE CONVERSATION CAN BRING YOU! Qualifications Must have directly managed over 15 technical people. At least 3-5 years of managing J2EE software development At least 5 years managing a software development team Manager should have 3-5 years of mentoring technical teams Experience incorporating legacy systems Must have strong Agile development experience Ability to work in the DC area (or relo) a few days a week after restrictions if office time is needed Additional Information All your information will be kept confidential according to EEO guidelines.

Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Manager, IT Applications? Globe Life is looking for a Manager, IT Applications, to join the team! In this role, you will be responsible for leading/managing the development, deployment, and support of new and existing applications to meet the current and future needs of the business. This person is responsible for planning, management, and execution of multiple individual contributor developer team members that primarily support enterprise applications used by both internal and external users of these applications to administer key data as well as customer data. This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday). What You Will Do: * Partner with business departments and other IT groups to assess needs, make recommendations, and deliver highly effective technology solutions that support the current and future business operations. * Collaborate with business and IT stakeholders to prioritize modernization initiatives and establish product roadmaps. * Lead team supporting existing applications and developing new applications utilizing systems development life cycle and project management methodologies. * Ensure delivered software meets standards of operational excellence and is stable and supportable in production environments. * Evaluate project status and resource utilization and implement changes to improve the team's effectiveness. * Ensure projects and change requests are prioritized, tracked, and communicated in a consistent and effective manner to ensure the alignment of IT with business initiatives. * Coordinate with other Applications Managers, Project Managers, BA/QA, and EPMO in the planning of projects including the identification of tasks, estimation of effort, and allocation of resources. * Ensure projects and commitments are delivered on time and within budget, adhering to quality standards and meeting stakeholder expectations. * Provide technical leadership to the development team as needed. * Perform project management duties for smaller modernization initiatives, including developing project plans, communication management, and risk management. * Develop and maintain an appropriate organizational structure capable of supporting the application development needs of Globe Life. This includes the appropriate level of cross-training to ensure that applications can be worked on and supported by people other than the original developers. * Ensure compliance with Sarbanes-Oxley requirements and COBIT requirements. Key Expectations & Deliverables: * Commitment to service delivery, including the delivery of project on-time, on-budget, and with exceptional customer satisfaction. * As a technical leader in the organization, innovative thinking is a must as we drive our systems forward. * Driving process excellence around software delivery is critical. * A continuous focus on communication management and risk management for all initiatives. * Development and maintenance of technology roadmaps to step change applications performance and effectiveness. * All projects must include thoroughly documented code and operational procedures. * Effective balancing of the workload among team members. * Provide constructive feedback on an ongoing basis and preparation of formal performance reviews on an annual basis. * Disaster recovery plans and tests must be completed on an annual basis (at a minimum) for all applications identified as critical to the operations of the business. What You Can Bring: * Bachelor's or Master's degree in Computer Science, Business Administration, or other related field. Equivalent years of work experience in Information Technology Applications Development & Leadership area also taken into consideration. * 10+ years of experience managing applications and software development projects and teams in a transactional web-based environment and/or mainframe-based environment with integration to legacy systems. * Experience with application development environments and tools, change control procedures, systems architecture, and systems development life cycle methodologies. * 6+ years of work-related experience in project management with proven knowledge of project management principles and methodologies. * Experience with complex system environments, including multiple locations and companies in an integrated environment. * Experience in needs analysis, software package selection and implementation. * Experience developing & monitoring project work plans and interacting with senior management. * Experience managing a medium-to-large software project using Agile methodologies. * Insurance industry experience in life, health and annuity a plus. * Experience with current/recent software technologies including .NET, Angular, Vue.JS as well as experience working in a Cloud environment (or hybrid Cloud/On-Premises environment preferred. * Mainframe skills also a plus: Assembler, COBOL, EASYTRIEVE, Sync Sort, IDCAMS, VSE JCL, BDAM, VSAM, CICS, CEDF, Trac, Xray. * Candidates with a working knowledge of the LifeCom Policy Administration System would be highly considered. * Any technical or project management certifications are a plus. * Experience integrating business processes and business applications. * Strong leadership, delegation, personnel development and mentoring skills. * Strong organizational and multi-tasking skills. * Proven experience in meeting deadlines and managing multiple priorities. * Strong communication, interpersonal and presentation skills. * Strong negotiation, conflict resolution and influencing skills. * Strong conceptual, analytical, problem-solving, and troubleshooting skills. * Experience leading/managing teams with both business and technical backgrounds. * Experience working with vendors and service providers. * Experience with cost benefit and ROI analysis preparation. * Experience with providing Level of Estimates (LOE) for work and building timelines. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full-time and/or part-time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation is designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: 7677 Henneman Way, McKinney, Texas

Inova Epic is looking for a dedicated Manager of IT Clinical Applications to join the Team. This hybrid role will be a full-time day-shift from Monday - Friday. The Manager, IT Clinical Applications serves as leader in decision-making and administrative responsibilities necessary to comply with Inova Health System and Information Technology (IT) policies, procedures and standards. Ensures successful and cooperative completion of tasks and projects while resolving problems in a timely manner. Leads a team of Application/System Analysts responsible for the assigned Epic and system applications. Performs daily/ongoing management and oversight of implementation, installation, training and service/support of applications in conjunction with the application teams and consultants. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. Manager of IT Clinical Applications Job Responsibilities: Interfaces and Interoperability Management: Oversee the development, implementation, and maintenance of application interfaces, ensuring seamless data flow and interoperability between systems. Collaborate with integration teams to troubleshoot and resolve interface issues promptly. Application Access and Security Management: Own and manage EMP and SER records, ensuring accurate and secure configuration. Oversee the application and maintenance of security templates, supporting role-based access and enforcing the principle of least privilege. Ownership of the Update/Upgrade Lifecycle: Manage and oversee the full lifecycle of updates and upgrades, ensuring seamless coordination with the hosted team. Comprehensive Testing Management: Lead and manage all phases of application testing, including monitoring, integrated testing, mapped record testing, regression testing, and validation processes. Ensure thorough testing protocols are followed to maintain application stability and performance during updates, upgrades, and new implementations. Implementation Oversight: Take ownership of new implementations, collaborating closely with project managers to define and establish realistic timelines and deliverables. Oversee the end-to-end implementation process to ensure successful deployment and integration of new solutions. Collaboration with the Desktop Architect Team: Partner closely with the desktop architect team to ensure thorough planning and execution during upgrades and updates. Responsible for Technical Dress Rehearsal (TDR) management and organizing Operational Dress Rehearsals (ODR) to identify and prioritize areas requiring enhanced testing focus, ensuring system stability and optimal performance. Process Improvement and Optimization: Identify pain points, areas for improvement or updates, and outdated workflows. Propose and implement solutions to enhance efficiency. Business Continuity and Disaster Recovery Planning: Collaborate with the necessary Inova teams and the Epic Hosted teams to develop and implement best-practice Business Continuity and Disaster Recovery plans, ensuring preparedness for both planned and unplanned downtime. Incident and Service Request Management: Oversee and establish timelines for service incidents and requests, ensuring their prompt resolution and timely closure. Environment Management: Manage application environments, including development, testing, and production. Ensure proper configuration, content management, data courier processes, and environment integrity. Maintain stability and readiness across all environments to support updates, upgrades, and new implementations. Minimum Qualifications: Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required Experience: 5 years of project management experience with progressing levels of responsibility Preferred Qualifications: Active Epic Certification or the ability to obtain certification within 6 months of hire. 3-5 Years of Experience in Environment Management, including configuration, content management, data courier processes, and maintaining environment integrity. Experience in Application Access and Security Management, including EMP and SER record management, security template maintenance, and support of role-based access and least privilege principles. Project Management Experience, preferably in a healthcare or clinical applications environment, demonstrating the ability to manage timelines, deliverables, and stakeholder expectations. Experience in Cross-Functional Collaboration, working effectively with desktop architect teams, application teams, and operational stakeholders. Knowledge of Business Continuity and Disaster Recovery Planning, including collaboration with relevant teams to develop and implement best-practice strategies. Familiarity with Incident and Service Request Management, with the ability to oversee and establish timelines for service incidents and requests, ensuring prompt resolution and closure.