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Director, applications skills for your resume and career

Updated January 8, 2025
6 min read
Below we've compiled a list of the most critical director, applications skills. We ranked the top skills for directors, applications based on the percentage of resumes they appeared on. For example, 13.1% of director, applications resumes contained cloud as a skill. Continue reading to find out what skills a director, applications needs to be successful in the workplace.

15 director, applications skills for your resume and career

1. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how directors, applications use cloud:
  • Provided technical services including monitoring, incident, problem and release management functions for test and production cloud environments.
  • Implemented global disaster recovery and business continuity solutions supported by strategic cloud and infrastructure backup strategy.

2. Project Management

Here's how directors, applications use project management:
  • Implemented standard project management processes and led the organization change to significantly improve project execution and success.
  • Project management of complex software projects from selection through implementation, including all campus and team communication.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how directors, applications use customer service:
  • Led the development of a web-enabled customer service application increasing customer service representatives' inquiry response accuracy while reducing training time.
  • Managed a team of customer service representatives, documenting their processes attempting to improve efficiency of answering calls.

4. Architecture

Here's how directors, applications use architecture:
  • Led executive team in the development of an information technology architecture and strategic plan aligned with business strategy and operating goals.
  • Initiated standardized processes including project review, application architecture review, change management, configuration management and business continuity procedures.

5. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how directors, applications use infrastructure:
  • Revitalized the support model leveraging ITIL and improved reliability and quality of service for all corporate applications and infrastructure globally.
  • Led significant improvements in SAP application availability and performance with upgraded application platforms, improved infrastructure and proactive monitoring tools.

6. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how directors, applications use erp:
  • Implemented ERP system upgrade as well as various system modifications to improve company productivity and overall experience.
  • Utilized in-depth knowledge of ERP to standardize work processes while incorporating local regulatory requirements as necessary.

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7. Strategic Direction

Here's how directors, applications use strategic direction:
  • Provide technology and application platform strategic direction and manage high volume project portfolio for retail point of sale operations.
  • Set strategic direction for future HIE utilization, and implement plan for increased physician connectivity.

8. Governance

Governance is the means by which countries or organizations are overseen or controlled by their leaders. This may be through laws, regulations, policies and processes that guide behaviour in a way that upholds the principles defined by the leaders. Often, they come with consequences for breach and reward for implementation.

Here's how directors, applications use governance:
  • Develop metadata standards and governance models, retrospective clinical data warehouse ETL strategy and integration with SAS-based operational systems.
  • Manage the Business Services team responsible for IT governance and portfolio management, business relationship management and business analysis.

9. Application Development

Here's how directors, applications use application development:
  • Formed and directed a team focused on improving quality and cost effectiveness of application development.
  • Eliminated significant audit deficiency in the application development life cycle through process redesign.

10. Emerging Technologies

Here's how directors, applications use emerging technologies:
  • Launched internal consulting / mentoring program for engineers working with emerging technologies.
  • Advised senior business leaders on emerging technologies, ensuring QTS was equipped with best-in-class technical capabilities while maintaining cost efficiency.

11. CIO

A Chief Information Officer is a person who ensures all information technology matters of an organization are in order. Chief technology officer is the other name for a chief information officer. A chief information officer establishes strategies, IT policies, standards and ensures all tech systems together with the processes lead to significant business goals.

Here's how directors, applications use cio:
  • Provided technology requirements for the business transformation and took over as IT shared service leader after the CIO left the company.
  • Worked in conjunction with CIO to contribute to company short and long term technology strategies, objectives and budgetary requirements.

12. Software Development

Software development is the mechanism by which programmers create computer programs. The Software Development Life Cycle (SDLC) is a framework for developing applications that follow technological needs and consumer requirements. It consists of many stages. The SDLC establishes an international standard that software developers can use to enhance and create their programs. It provides a well-defined framework for software developers to pursue in the production, maintenance, and design of premium quality software. The aim of the software development process is to create high-quality software on time and within budget.

Here's how directors, applications use software development:
  • Managed and mentored project managers and software development staff responsible for design, development and deployment of enterprise business applications.
  • Interacted with and represented every tier of the organization to communicate needs and directives to software development vendor.

13. Client Facing

Here's how directors, applications use client facing:
  • Worked with client facing staff in gathering requirements.

14. Executive Management

Here's how directors, applications use executive management:
  • Assess and provide qualitative feedback on service provider and internal support performance to executive management.
  • Track and communicate all project statuses to executive management and project stakeholders.

15. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how directors, applications use java:
  • Used Java Native Interface to wrap a legacy C-based RPC Interface to a Pay per View ordering system.
  • Improved Purchase Requisition, Purchase Order, Time Entry and Approval using Adobe Flex and Java technology.
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List of director, applications skills to add to your resume

Director, applications skills

The most important skills for a director, applications resume and required skills for a director, applications to have include:

  • Cloud
  • Project Management
  • Customer Service
  • Architecture
  • Infrastructure
  • ERP
  • Strategic Direction
  • Governance
  • Application Development
  • Emerging Technologies
  • CIO
  • Software Development
  • Client Facing
  • Executive Management
  • Java
  • Business Intelligence
  • HR
  • CRM
  • SDLC
  • PeopleSoft
  • Direct Reports
  • Vendor Management
  • Process Improvement
  • Enterprise Applications
  • Azure
  • Technology Solutions
  • Web Application
  • Business Process
  • PMO
  • Business Applications
  • Ongoing Development
  • Business Analysts
  • Lifecycle Management
  • ITIL
  • Saas
  • Customer Satisfaction
  • Enterprise Architecture
  • Financial Applications
  • SQL Server
  • SharePoint
  • Technical Support
  • Business Development
  • Management System
  • Vendor Relationships
  • RFP
  • HIPAA

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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