Senior Operations Manager
Director job in Los Angeles, CA
New Office Location: Culver City, CA (January 2026)
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
5+ years in multi-store retail operations, with at least 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
CEO-In-Training, Executive Director
Director job in Orange, CA
Pinnacle, part of The Pennant Group family, is currently seeking entrepreneurial leaders with proven results in building and leading exceptional teams and has a passion for the senior living industry. Join us in making an impact and shaping the future of senior care!
About the Opportunity:
The CEO-in-Training (CIT) Program is designed to prepare outstanding leaders for an opportunity to run one of our assisted living, independent living, or memory care communities. This salaried, full-time training program typically lasts 3-6 months, depending on your background and experience. CITs may advance to lead one of our thriving communities or future acquisition, with continued mentorship and operational support from experienced partners.
As a CIT, you will gain hands-on practical experience in operations, clinical care, and business management under the guidance of an experienced Executive Director/CEO. The program offers mentorship, cross-functional training, and real responsibility in a dynamic environment. You'll learn to drive results, cultivate a strong team culture, and develop a deep understanding of the unique business models that power Pennant's success.
Key Responsibilities:
Engage in immersive, on-the-job training across operational, care, and administrative functions
Shadow department heads and front-line staff to understand the day-to-day rhythm of community life
Take the lead on real-time projects and contribute to meaningful improvements within your host community
Study relevant state regulations and best practices in senior living operations
Align leadership and interpersonal skills with Pinnacle's core values and mission
Qualifications:
Minimum Requirements:
3-5 years of leadership experience in any industry
Proven success in building and leading high-performing teams
Ability to inspire, set vision, and deliver measurable results
Must obtain any required state licensing during their CIT program (varies by state)
Open to relocation based on available opportunities
Preferred Qualifications:
Bachelor's degree (MBA, MHA, or related field a plus)
Experience in operations, financial management or business development
Entrepreneurial mindset and a heart for service
About Us:
Pinnacle Senior Living, a portfolio company of The Pennant Group (NASDAQ: PNTG), is redefining the senior living experience with a commitment to personalized care, vibrant communities, and empowered local leadership. As part of the Pennant family-a growing national network with over 180 affiliated locations across 14 states spanning home health, hospice, and senior living-we operate with the independence and flexibility that allow our local leaders to truly make a difference. Pennant Services provides robust clinical, legal, accounting, IT and HR support, enabling our teams to focus on delivering exceptional service and care.
We are guided by the core values that shape Pennant's unique culture:
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
These principles drive us to create communities where residents and employees alike can grow, thrive, and feel at home.
Learn More and Connect with Us:
Careers: *********************************
Become a CEO: *****************************
LinkedIn: ****************************************************
Facebook: ***************************************************
Director of Operations
Director job in Riverside, CA
As a Director of Operations, you will contribute to the company's success by effectively directing all business within the market.
This includes employee development, growth and profit objectives, customer service, hiring, coaching and proper control of all payroll, facility and operating expenses.
As the head of your region, you'll motivate, mentor, and guide your team of Business Managers and create a welcoming environment through service and care. Exemplary planning, organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices throughout the region.
Summary of Key Responsibilities
Operational Leadership & Performance:
Drive the operational, financial, and clinical performance of all dental offices within the region.
Oversee day-to-day operations to ensure offices meet or exceed performance goals, including patient volume, revenue, profitability, and patient satisfaction.
Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results.
Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives.
Team Development & Leadership:
Lead, mentor, and develop a team of office leaders, promoting a culture of accountability, collaboration, and continuous improvement.
Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention.
Foster an environment that encourages transparent communication, teamwork, and alignment with company values.
Patient Care & Clinical Excellence:
Partner with clinical teams to ensure high standards of patient care, quality, and compliance are consistently met
Job Requirements
Bachelor's degree
At least three years of experience managing multiple practice/site locations (7+) preferably in the Dental Industry
Proven track record of year-over-year growth
Proven track record of measurable, successful customer service initiatives
Ability to forecast and analyze business trends to maximize territory performance and profitability
Ability to create and maintain a budget
Travel within the required territory (5 days in the field).
Benefits Include: Medical, Dental, Vision, 401k, Deferred Compensation plan, PTO, Paid Holidays, mileage reimbursements
Business Unit Director, Removables
Director job in Santa Ana, CA
About Us:
Spectrum Killian Dental Lab Alliance (SKDLA) is a nationally recognized leader in restorative dentistry, passionate about helping people smile with confidence. We partner with dental professionals across the country to deliver world-class restorations, advanced dental equipment, and trusted services that make a difference for patients every day.
At SKDLA, we combine craftsmanship, cutting-edge technology, and a deep commitment to quality to create beautiful, lasting results. More than just a dental lab, we are driven by the belief that every restoration represents a person's confidence, comfort, and well-being - and that's a responsibility we take to heart.
Our operations are centered around two advanced Centers of Excellence located in Orange County and Los Angeles. This collaborative environment allows our skilled technicians to innovate, mentor one another, and consistently deliver outstanding results.
Overview:
As a Business Unit Director, Removables, you'll serve as both the strategic and operational leader for the Removables business unit. The Removables Business Unit designs and manufactures dentures, orthodontic appliances, and other removable dental devices, combining traditional expertise with digital design, CAD/CAM, and 3D printing to improve precision, efficiency, and scalability. The focus is on transforming analog workflows into standardized, high-throughput digital processes that reduce variability and accelerate delivery.
The Director of the Removables Business Unit plays a key role in developing speed-to-market and new product launch capabilities as a core strategic advantage. This includes establishing repeatable, scalable processes that shorten development cycles, optimize production flow, and expand capacity through automation and cross-functional coordination. The ideal leader brings deep experience in digital process optimization, operations scaling, and team development. You will lead efforts to streamline workflows, train and upskill teams, and embed quality at the source through data-driven problem solving and root cause and corrective action (RCCA).
This role is central to expanding SKDLA's removable product portfolio and driving operational excellence-building the systems, capabilities, and culture needed to deliver fast, reliable, and scalable manufacturing performance across the organization.
What You'll Be Responsible For:
Strategic & Operational Leadership
Own full P&L and KPI performance for assigned business units, including financial results, customer satisfaction, quality, and delivery.
Translate SKDLA's strategic goals into actionable business unit roadmaps, ensuring alignment with company-wide initiatives.
Lead operational planning, forecasting, and budgeting to support growth, efficiency, and profitability.
Partner with Production, Engineering, Digital Manufacturing, and Supply Chain to optimize capacity, workflow, and labor utilization across locations.
Champion the integration of digital manufacturing technologies, automation, and data systems (MES, ERP, analytics) to drive transparency and scalability.
Customer & Commercial Excellence
Drive an EXCEPTIONAL Customer Experience for our doctors and patients at every touchpoint.
Serve as the operations liaison for key customer relationships and commercial partnerships within your business unit.
Collaborate with the Commercial and Sales teams to identify new service opportunities and strengthen SKDLA's market position.
Oversee case management and escalation processes to ensure on-time delivery, accuracy, and outstanding quality.
Conduct and executive Root Cause Corrective Action in the pursuit of perfection.
Use customer insights and data analytics to anticipate needs, improve responsiveness, and inform future investment decisions.
People & Organizational Development
Lead and develop a high-performing, multidisciplinary team - setting clear goals, providing ongoing coaching, and building leadership depth.
Cultivate a culture of accountability, craftsmanship, and collaboration across all levels of the business unit.
Partner with HR to implement training, performance management, and career progression programs that attract and retain top talent.
Build visual management and KPI dashboards that empower teams to make data-informed decisions.
Continuous Improvement & Standardization
Partner closely with the Engineering, Operational Excellence and Quality Teams to deploy Continuous Improvement, Lean, and Six Sigma initiatives to reduce waste, improve flow, and enhance productivity.
Standardize best practices across business units and SKDLA sites to ensure consistent, scalable performance.
Collaborate with Facilities, Maintenance, and EHS leaders to sustain a safe, efficient, and compliant work environment.
Champion problem-solving and A3 thinking across teams to foster a culture of continuous improvement and innovation.
Cross-Functional Collaboration
Partner with the Digital Manufacturing, Quality, and Technology teams to ensure seamless new product introductions and digital workflow integration.
Contribute to the strategic planning of capital investments, facility expansions, and automation initiatives.
Actively engage with executive leadership on quarterly and annual business reviews, sharing insights and leading improvement actions.
Who We're Looking For:
Bachelor's degree in Business, Engineering, or Operations Management (MBA or advanced degree preferred).
10+ years of progressive leadership experience in manufacturing, operations, or business unit management - preferably in medical device, contract manufacturing or precision manufacturing industries.
Proven track record leading full P&L ownership, scaling teams, and driving transformation in complex operational environments.
Strong understanding of production planning, Lean manufacturing, and continuous improvement methodologies.
Excellent communication, analytical, and problem-solving skills, with the ability to lead through influence.
Hands-on, “builder” mindset - equally comfortable driving strategy and rolling up your sleeves to get results.
Experience with digital manufacturing systems, 3D printing, milling, or scanning technologies.
Familiarity with ERP/MES platforms and performance analytics tools preferred (Power BI, Tableau, etc.).
Exposure to multi-site leadership or rapid growth environments requiring scalable systems and processes preferred.
Ability to leverage the deep dental knowledge of our team to develop scalable processes and approaches that achieve scale AND superior products.
Intellectually curious, decisive, and energized by challenges.
Strong ability to prioritize, communicate, and execute in dynamic settings.
Collaborative and empathetic leadership style that inspires trust, engagement, and performance.
Balances strategic foresight with disciplined operational execution.
Why SKDLA?
Inclusive Environment: We value diversity and are committed to creating a welcoming workplace for individuals of all backgrounds.
Career Growth: Spectrum Killian is growing rapidly, offering new opportunities to advance within the company and across promoting internal mobility.
Compensation and Benefits: We provide competitive pay and upon conversion to full-time status, employees are eligible to enroll in comprehensive medical, dental, and vision insurance plans.
401K: Full-time employees are also eligible to participate in the company's 401(k) plan with an employer match.
Spectrum Killian Dental Lab Alliance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law.
The anticipated salary range for this role is $160,000-$180,000. Final compensation will be individually assessed and may differ based on a variety of factors such as your experience, qualifications, education, skill set, certifications, and other relevant considerations.
Become part of Spectrum Killian Dental Lab Alliance, a trusted leader in restorative and esthetic dentistry. Work alongside skilled technicians in state-of-the-art facilities to deliver high-quality dental solutions that make a lasting impact. If you're driven by innovation, quality, and continuous growth, we invite you to apply and contribute to the future of dental care!
Chief Operation Officer
Director job in Los Angeles, CA
WHY CLIENT IS HIRING:
The firm is entering a phase of operational expansion that requires stronger systems, tighter execution, and constant accountability across all teams.
The Managing Partner is shifting focus to legal strategy and firm growth and is seeking a COO to take
full ownership of daily operations
.
This role is designed for someone who thrives in a demanding, hands-on environment where new challenges arise every day.
The COO will be expected to act quickly, think tactically, and keep every operational function - staffing, finance & accounting, marketing, intake, and workflow - running seamlessly.
The position is being created to bring discipline, structure, and scale to a high-performance firm, taking over a function the Managing Partner has personally overseen for the past decade.
SUMMARY OF ROLE AND FUNCTION:
The Chief Operating Officer will manage all non-legal operations of the firm and
serve as the execution arm for the Managing Partner
.
The COO will oversee finance, HR, staffing, compliance, technology, marketing, intake, and workflow management, personally ensuring that each system runs on time and to standard.
The role is entirely hands-on: the COO is expected to roll up their sleeves, get into the weeds, and solve problems directly. Success will be measured by the COO's ability to save the Managing Partner time, increase firm profitability, accelerate case turnaround, control expenses, and improve team efficiency.
The COO will enforce operating procedures, track firm-wide performance data, and ensure 100% compliance with internal systems.
Will conduct monthly and quarterly performance reviews and maintain real-time operational dashboards. This is not a conceptual or advisory position;
it is an execution and implementation role for someone who operates with urgency, precision, and constant situational awareness
.
The ideal candidate is proactive, calm under pressure, and thrives in a fast-paced environment where accountability and measurable outcomes drive every decision.
The COO must be ready to be on-call, adaptable, and fully engaged from day one.
Vice President of Operations
Director job in Santa Fe Springs, CA
Vice President of Operations - Luxury Design & Manufacturing
About the Company
A leading global designer and manufacturer of luxury furnishings, our organization has set the benchmark for exceptional craftsmanship, timeless design, and impeccable service for over four decades. Serving discerning residential, hospitality, and commercial clients worldwide, we are dedicated to creating elevated experiences through design excellence and operational precision.
We are seeking an accomplished Vice President of Operations to drive strategic and operational excellence as we continue to grow and expand our legacy of quality.
About the Role
Based at our Southern California facility, the Vice President of Operations will oversee all operational functions, ensuring seamless performance and a client experience that reflects the elevated expectations of the luxury furnishings market. This role leads warehousing, logistics, transportation, quality assurance, and client services, driving continuous improvement while upholding the company's commitment to excellence.
You will oversee 4 direct reports and a team of 150+ professionals across multiple departments, ensuring that products and services meet the highest standards of quality and sophistication.
Key Responsibilities
Lead all operational areas, including warehousing, logistics, transportation, quality assurance, and client services.
Develop and implement strategies to optimize efficiency, productivity, and client satisfaction without compromising craftsmanship or quality.
Foster a culture of continuous improvement through lean management practices and operational excellence.
Oversee facility expansion and improvement initiatives to support company growth and evolving business needs.
Collaborate cross-functionally with supply chain, sales, and finance teams to align operations with broader business goals.
Monitor KPIs and performance metrics to identify opportunities for process optimization and cost control.
Ensure compliance with all safety, regulatory, and quality standards, maintaining best-in-class operational practices.
Qualifications
15+ years of progressive operations leadership experience, ideally within luxury furnishings, design-focused manufacturing, or high-end consumer goods.
Proven ability to manage complex warehousing and logistics operations centered around exceptional client experience.
Experience leading facility build-outs and scaling operations while maintaining brand integrity and quality standards.
Deep knowledge of lean operations, continuous improvement, and change management methodologies.
Bachelor's degree required; advanced degree preferred.
Strong ERP and logistics systems proficiency with a data-driven approach to operational decisions.
Hands-on, inspiring leadership style that fosters collaboration, accountability, and professional growth.
Why Join Us
This is a unique opportunity to join a globally recognized luxury brand with a longstanding heritage of design excellence and innovation. You'll play a key role in shaping the operational strategy, driving continuous improvement, and ensuring every aspect of our operations delivers the exceptional quality our clients expect.
Regional Director of Operations
Director job in Los Angeles, CA
Novaris is seeking a dynamic Regional Director of Operations on behalf of our partnered client to elevate the operational success and strategic direction of their multi-site ophthalmology clinics.
Key responsibilities:
Provide comprehensive oversight of daily activities across all locations within the region, ensuring high standards of service and efficiency.
Work closely with practice managers and key site staff, offering guidance and training to foster a cohesive and high-performing environment.
Monitor, analyze, and enhance key performance indicators, including revenues, patient satisfaction scores, and conversion rates, driving overall clinic success.
Lead efforts in hiring, engaging, and retaining top-tier talent, focusing on employee satisfaction and increasing retention.
Implement and refine operational workflows to enhance efficiency while managing and reducing costs effectively.
Requirements:
Bachelors degree (Masters in related field preferred)
Ability to travel across designated region
5+ years of multi-site operational leadership experience (ophthalmology or optometry preferred)
Proven experience in overseeing 10+ clinics
Chief Operating Officer (COO)
Director job in Los Angeles, CA
Lead Operations at the Forefront of Retail Home Décor
Chief Operating Officer (COO)
Are you a seasoned operations leader with deep roots in the retail industry? Do you have a proven track record of scaling high-volume consumer goods businesses and driving performance across complex retail channels like Amazon, Walmart, Target, and Wayfair?
Crystal Art Gallery, a dominant player in the home décor retail space, is seeking a Chief Operating Officer (COO) to drive operational excellence across our expansive, fast-moving enterprise.
With over 35 years of innovation and our products featured in 9 out of 10 U.S. homes, we're looking for a retail operations powerhouse who understands the urgency, scale, and dynamics of the mass-market retail world.
________________________________________
The Role: Built for a Retail Operations Expert
As COO, you'll be the key architect of our internal operational strategy-streamlining processes, boosting performance, and driving cross-functional synergy. You'll bring a deep understanding of retail logistics, merchandising cycles, supplier networks, product launches, fulfillment operations, and retail analytics.
You will:
Lead and manage all internal operations with a sharp focus on retail execution, from supply chain efficiency to in-store and e-commerce performance.
Collaborate closely with the CEO and CFO on strategic planning, budgeting, forecasting, and growth initiatives.
Guide department heads in logistics, merchandising, customer service, sales operations, and more-with a bias toward speed, data-driven decision-making, and cost control.
Navigate complex, high-volume relationships with major retailers and online platforms.
Drive bottom-line results with exceptional P&L oversight, reporting accuracy, and agile performance management.
________________________________________
Key Responsibilities:
Own and execute day-to-day business operations with retail efficiency and accuracy.
Directly manage cross-functional teams with an emphasis on supply chain, inventory management, sales operations, merchandising, and fulfillment.
Build and scale operational systems that support seasonal retail demands and omnichannel distribution.
Ensure retail compliance, vendor coordination, and on-time delivery across major accounts.
Analyze performance metrics by channel and take proactive steps to improve sell-through, reduce costs, and optimize margins.
Lead budgeting, financial reporting, and forecasting to ensure profitability across all retail partnerships.
Oversee HR functions to align culture and performance with the pace of the retail sector.
________________________________________
What We're Looking For:
10+ years of senior leadership experience in the retail sector, specifically within high-volume, fast-moving consumer goods or home product businesses.
5+ years as COO or equivalent operational leadership role in a multi-channel retail company.
Bachelor's degree in Business, Finance, Supply Chain, or related field (preferred).
Demonstrated success in managing operations tied to mass retailers (Amazon, Walmart, Target, Wayfair, etc.).
Deep knowledge of retail merchandising, sales trends, product lifecycle management, and order fulfillment best practices.
A proactive, strategic thinker with strong analytical skills and a “get-it-done” mentality.
Proven ability to lead diverse teams, influence across departments, and thrive in a performance-driven culture.
________________________________________
Why Crystal Art Gallery?
Crystal Art Gallery is a recognized leader in home décor, with products found in virtually every U.S. home and partnerships with the biggest names in retail. This is your opportunity to join a brand with staying power, creative vision, and national reach.
If you're ready to bring your retail operations expertise to a dynamic, design-driven company with major market impact-this is your seat at the table.
Vice President Operations
Director job in Anaheim, CA
For over 35 years, Harris Spice has been a reliable resource for a full range of spices, herbs, and innovative seasoning blends. We own international facilities that service multiple channels of trade such as industrial bulk, food service, and retail, having supported some of the largest national brands. As a fast-growing business, we're looking for talented and diverse candidates to expand our business to the next level.
Position Overview/Job Summary:
The Vice President of Operations is a senior leadership role responsible for providing strategic leadership and oversight across Harris Spice's U.S. operations, with a focus on production planning & fulfillment, commercialization of new business, manufacturing operations, sales & operations strategy and CAPEX while driving operational excellence, profitability and fostering a high-performance culture. This role will ensure the business delivers on its commitments to customers, while optimizing people, processes, and assets for long-term success. The VP of Operations will work closely with senior leadership to integrate operational capabilities with business strategy, supporting both growth and efficiency.
Essential Functions:
• Develop and lead the company's operations strategy across production, supply chain, and commercialization of new business opportunities.
• Drive alignment between Sales, R&D, Supply Chain, and Manufacturing to ensure seamless commercialization of new products and accounts.
• Own the S&OP process, ensuring accurate demand planning, supply planning, and inventory strategies that balance cost, service, and working capital.
• Oversee day-to-day performance of manufacturing plants, ensuring safe, cost-effective, and efficient operations that meet quality and food safety standards.
• Partner with Plant/Director-level leaders to improve OEE, throughput, waste reduction, and labor productivity.
• Build a culture of safety, accountability, and continuous improvement across all facilities.
• Develops metrics, monitors performance and takes corrective measures when necessary.
• Plans and coordinates operational work activities; organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; consults with assigned staff, assists with complex/problem situations, and provides technical industry expertise.
• Develops capital budgets and manages capital projects to ensure that the company achieves targets for growth and profitability
• Oversees the operation and maintenance of all facilities.
• Develops and implements maintenance programs, standard operating procedures, and quality and productivity improvement initiatives to improve services, efficiency, and effectiveness of Operations.
• Ensure production planning processes align with customer demand, sales forecasts, and capacity constraints.
• Implement systems and KPIs to track on-time delivery, fill rate, forecast accuracy, and production adherence.
• Drive process discipline and data-driven decision-making throughout planning and operations.
• Lead cross-functional efforts (Sales, R&D, QA, Operations) to bring new business opportunities into production successfully.
• Ensure new customer and product launches are executed on-time, within budget, and at target margins.
• Evaluate scalability of new opportunities and adjust resource allocation accordingly.
• Develop and execute the annual CAPEX plan, ensuring resources are allocated to projects that deliver highest ROI.
• Oversee major capital investments, facility expansions, and technology implementations.
• Ensure compliance with safety, regulatory, and environmental standards in all capital projects.
• Develop and manage the annual operating and capital budgets.
• Monitor KPIs for production, supply chain, and commercialization to ensure financial and operational targets are achieved.
• Drive operational cost reduction and margin improvement initiatives.
• Build, coach, and mentor a high-performing operations leadership team.
• Partner with HR to ensure effective workforce planning, succession planning, and employee engagement.
• Foster a culture of collaboration and innovation across operations, sales, and supply chain teams.
• Own P&L responsibility for Operations, including budgeting, forecasting, and financial performance.
• Optimize cost structure by improving labor utilization, material yields, and overhead absorption.
• Oversee capital planning and execution (equipment upgrades, facility expansions, automation projects).
Skills & Qualifications:
• Bachelor's degree in business, engineering, food science, or related field; Advanced degree strongly preferred.
• 15+ years of progressive leadership in manufacturing/operations, including 5+ years at Director/VP level.
• Demonstrated experience leading production planning & S&OP processes, commercialization of new business (preferably in food/CPG industries), large-scale manufacturing operations, capital investments projects and utilization.
• Strong knowledge of food safety systems (GMP, HACCP, BRC/SQF).
• Proven ability to manage multi-site operations, budgets, and cross-functional teams.
• Track record of delivering operational improvements in OEE, cost, safety, and customer service.
• Excellent leadership, communication, and change management skills.
• Exceptional organizational, problem-solving, and decision-making abilities.
• Strong financial acumen, with experience managing budgets, margins, and operational P&L.
• Outstanding communication skills with the ability to represent the company professionally in client, vendor, and internal meetings.
• Demonstrated ability to build and lead high-performing teams, fostering a culture of accountability and collaboration.
• Bilingual English/Spanish highly preferred.
Physical Requirements:
• Must be able to work in a sitting or standing position for extended periods in a manufacturing environment.
• Manual dexterity to perform data entry functions.
• Ability to bend, pull, stoop, and reach to perform functions.
• Ability to lift up to 35 lbs.
• May be exposed to heat, fumes, noise, and humidity, etc.
• Must have the cognitive and mental capacity to perform essential job functions.
• Must be able to communicate effectively orally and in writing.
• Visual acuity to read documents, computer screens, files, etc.
• Ability to hear in person and via phone.
The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises.
Equal Employment Opportunity Statement
Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Vice President of Services
Director job in Riverside, CA
The Vice President of Service is responsible for leading and overseeing all post-sale service operations for the company's commercial vehicle products. This executive ensures superior customer satisfaction through strategic direction, operational excellence, and innovation in service delivery, technical support, and aftermarket programs. The role encompasses leadership of service centers, field service teams, warranty administration, parts support, and training initiatives to maximize vehicle uptime, reliability, and customer trust.
Leadership & Strategy
Develop and implement a comprehensive service strategy aligned with company goals, ensuring the highest standards of customer satisfaction and operational efficiency.
Build, mentor, and lead a high-performing service organization encompassing field technicians, service managers, warranty, training, and technical support staff.
Partner with engineering, manufacturing, and sales leadership to ensure customer feedback drives continuous product improvement.
Define and monitor key performance indicators (KPIs) related to service response, quality, uptime, and customer experience.
Customer Support & Satisfaction
Oversee the delivery of exceptional service to fleet customers, including cities, airports, and transit authorities.
Ensure timely resolution of technical issues and effective communication with customers and OEM partners.
Develop proactive service programs, including preventative maintenance plans, training, and diagnostics support.
Act as the executive sponsor for major customer accounts, ensuring alignment with long-term service contracts and SLAs.
Operations & Performance
Lead all aspects of field and depot service operations, including warranty and parts management.
Drive efficiency and profitability in service operations through process optimization, technology integration, and data analytics.
Oversee the development of digital service tools, telematics, and remote diagnostics to improve vehicle performance monitoring.
Manage service budgets, P&L, staffing, and capital investments.
Aftermarket & Business Development
Develop and expand aftermarket revenue streams including parts sales, service contracts, training programs, and refurbishments.
Identify and pursue strategic partnerships and service opportunities with transit agencies and fleet operators.
Support new product launches and ensure seamless transition from production to field service.
Compliance & Safety
Ensure compliance with all federal, state, and local regulations related to vehicle service and maintenance.
Champion a culture of safety across all service operations.
Education & Experience
Bachelor's degree in Engineering, Business Administration, or related field required; MBA preferred.
Minimum of 10-15 years of progressive experience in service management within the heavy vehicle or equipment manufacturing industry.
Proven experience managing nationwide or multi-site service operations.
Strong technical knowledge of commercial vehicles, propulsion systems (diesel, hybrid, or electric), and fleet maintenance.
Skills & Competencies
Exceptional leadership and team development skills.
Strategic thinker with strong operational and financial acumen.
Excellent communication and relationship-building abilities.
Demonstrated success in implementing service technology solutions (e.g., telematics, CRM, field service management).
Customer-focused mindset with a commitment to quality and reliability.
Performance Metrics
Customer satisfaction and Net Promoter Score (NPS).
Vehicle uptime and service turnaround time.
Warranty cost reduction and parts revenue growth.
Service team efficiency and retention.
Profitability of service operations.
Director of Nursing, Surgery Center
Director job in Glendale, CA
Responsible for the direction of patient care in the ambulatory care setting. Manages staff members in the Outpatient Surgery Department. Consults with staff and physicians on nursing problems and interpretation of Lakeside Surgery Center, LP policies to ensure patient needs are met. Management reflects the mission, ethics, and goals of Lakeside Surgery Center, LP, as well as the focus statement of the operating room department. Maintains performance improvement activities within the department and participates in CQI activities. Assists in formulating the budget and staff development.
Requirements
Education and/or Experience
Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
Current State of California Registered Nurse Licensure
Current BCLS certification
Current ACLS certification, or basic EKG or Arrhythmia Identification certification
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of Word Processing software.
Other Skills and Abilities
Adhere to dress code; appearance must be neat and clean.
Complete annual educational requirements.
Maintain regulatory requirements, nursing and policies, procedures and standards.
Report to work on time and as scheduled; complete work within designated time.
Wear identification while on duty.
Actively participate in QA activities.
Ensure confidentiality of patients' records.
Communicate verbally and in writing clearly, completely, accurately, succinctly and timely.
Complete other duties as assigned.
Complete in-services and returns in a timely fashion. Keep up-to-date with equipment orientation/training and documents in the Safety/Equipment manual.
Attend committee, CQI and management meetings, as appropriate.
Communicate the mission, ethics and goals of the facility, as well as the focus statement of the department.
Maintains the operating room staffing schedule.
Essential Duties and Responsibilities
Must provide the following:
Monthly Quality Assurance reports on various aspects of the surgery center, including: Infection control, Complications, Hospital admissions, Patient complaints, Physician complaints
A monthly report on the results of the review of the number of charts determined in the policies and procedures of the surgery center.
The Narcotics Log for review monthly.
A monthly evaluation showing that the history, physical, and preoperative laboratory work are done properly on all patients undergoing surgery at the surgery center.
Coordinates and directs patient care to ensure patients' needs are met and policies are followed.
Make decisions reflecting knowledge of facts, knowledge of diseases/surgical conditions, and care required, and good judgment.
Have the ability to perform a head-to-toe preoperative assessment on all patients and reassess, as needed, post-op. This includes pediatric, geriatric, and general patient populations.
Know all areas of care specific to Outpatient Surgery (i.e., GI, conscious sedation).
Manage and operate equipment safely and correctly.
Organize and manage nursing activities reflecting due consideration for patients' needs and the needs of the facility and staff. Flexibility is maintained.
Treat patients and their families with respect and dignity; identify and address the psychosocial needs of patients and their families. Practices good guest relations.
Have knowledge of medications and IV fluids and their correct administration, based on the age of the patient and their clinical condition.
Have the ability to formulate an individualized plan of care, as indicated, and evaluate for effectiveness.
Formulate a teaching plan based on identified patient learning needs, and evaluate the effectiveness of learning. Family is included in teaching, as appropriate, from pre-op to discharge.
Know about cardiac monitoring; can identify dysrhythmias.
Demonstrate an ability to be flexible, organized, and function under stressful situations.
Consult with other departments, as appropriate, to collaborate in patient care and performance improvement activities.
Demonstrate an ability to assist physicians with procedures both in the operating room and other departments, as needed.
Communicates appropriately and clearly to the Medical Director, Administrator, and the administrative team.
Performs other duties as directed by management.
Supervisory Responsibilities
Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
Competencies
Maintain performance improvement.
Provide education to staff on performance improvement. Ability to plan and organize orientation and in-service training for facility staff members; participate in guidance and educational programs
Perform management activities, including interviewing, hiring, and personnel management.
Documentation meets current standards and policies and is completed within the shift.
Maintain a good working relationship and effective communication both within the department and with other departments for the benefit of the patient.
Develop, revise, and implement policies and procedures.
Assign personnel; delegate specific duties and tasks.
Continuously supervise staff to ensure quality of nursing care.
Participate in planning the budget.
Provide orientation for new staff members.
Complete evaluations and submit two (2) weeks before review.
The pay range for this position at the commencement of employment is expected to be $150,000-$160,000 per year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.
The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.
Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.
Full Time Position Benefits:
The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.
Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.
Health and Wellness:
Employer-paid comprehensive medical, pharmacy, and dental for employees
Vision insurance
Zero co-payments for employed physician office visits
Flexible Spending Account (FSA)
Employer-Paid Life Insurance
Employee Assistance Program (EAP)
Behavioral Health Services
Savings and Retirement:
401k Retirement Savings Plan
Income Protection Insurance
Other Benefits:
Vacation Time
Company celebrations
Employee Assistance Program
Employee Referral Bonus
Tuition Reimbursement
License Renewal CEU Cost Reimbursement Program
Business-casual working environment
Sick days
Paid holidays
Mileage
Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.
Vice President of Operations
Director job in Santa Monica, CA
Core Requirements:
Bachelor's degree
10+ years in Manufacturing Operations management with current P&L responsibility
Preferred Requirements:
MBA degree
The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability.
CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.
Responsibilities:
Complete leadership responsibility for performance and overall development of the business unit
Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals
Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments
Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput
Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost
Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
Executive Director, Revenue Cycle
Director job in Orange, CA
UCI Health
Executive Director, Revenue Cycle
The Organization
UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. As the region's leading academic health system, UCI Health serves a vital role by integrating clinical care, teaching, and research to drive innovation and improve patient outcomes. The system includes its flagship location, UCI Medical Center - a 459-bed acute care hospital in Orange, California - as well as four community hospitals and a growing network of outpatient and ambulatory care centers across Orange and Los Angeles counties.
The system provides tertiary and quaternary care, including advanced services such as transplantation, complex oncology care, and trauma services. UCI Medical Center is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, as well as the region's only Level I adult and Level II pediatric trauma centers, a high-risk perinatal/neonatal program, a geriatric emergency department recognized with gold level 1 status, and a regional burn center.
Serving nearly 4 million people across the region, UCI Health has been ranked among America's Best Hospitals by U.S. News & World Report for 23 consecutive years. The system is currently undergoing an exciting period of expansion, including the development of a new medical complex in Irvine and continued growth of its clinical, financial, and operational infrastructure.
The Opportunity
Executive Director, Revenue Cycle
Reporting to the Vice President of Enterprise Revenue Cycle, the Executive Director will provide comprehensive leadership across UCI Health's enterprise-wide revenue cycle operations. This includes oversight of patient access, billing, coding, collections, reimbursement optimization, research and ambulatory revenue, and revenue cycle technology.
This leader will manage a broad and complex portfolio spanning hospitals, physician practices, ambulatory surgery centers, and research programs, while directing specialized functions such as central authorizations, transitions of care, Epic training and reporting, HIM, CDI, and charge master management.
The Executive Director will play a central role in sustaining UCI Health's financial performance during a period of significant growth and transformation, including multiple acquisitions and the rollout of enterprise-wide systems. The position requires both a strategic leader and a hands-on operator: someone who can set vision, execute decisively, mentor a large team, and advance innovation while maintaining compliance, accountability, and excellence in day-to-day operations.
Experience/Qualifications
Required Experience & Qualifications:
•10+ years of progressive revenue cycle leadership experience, including at the director level or above in an acute care hospital or integrated health system.
•Strong background in hospital-based revenue cycle operations, including billing, collections, coding, and patient financial services, with proven ability to manage the full continuum from patient access through back-end reimbursement.
•Demonstrated success managing revenue cycle across multiple hospitals or a large,
multi-entity academic medical system.
•Technical expertise in hospital systems and applications, with the ability to identify and resolve errors, inefficiencies, and workflow gaps.
•Experience leading enterprise system implementations and conversions (e.g., Epic), with a track record of stabilizing performance during major transitions.
•Strong knowledge of federal and California-specific healthcare regulations, including Medi-Cal, HIPAA, and patient-friendly billing laws.
•Proven ability to lead large, diverse teams, providing clear direction, setting pace, and driving accountability in high-growth, fast-moving environments.
•Bachelor's degree required; Master's degree in Business Administration, Health Administration, or related field preferred.
Preferred Qualifications:
•Experience within an academic medical center or teaching hospital, with exposure to research billing, physician practice integration, and ambulatory operations.
•Familiarity with UC system structures, policies, and governance processes.
•Demonstrated success in introducing automation, AI-enabled tools, or advanced analytics to improve performance, reduce denials, and increase scalability.
Compensation
For the selected candidate, a complete and competitive compensation package will be offered which includes salary range of $165,000-$331,200. UCI health offers a comprehensive benefits package, which includes insurance (medical, dental, and health), a generous retirement savings plan, and more.
Regional Executive Director - Southern California
Director job in Los Angeles, CA
Emend Healthcare is an innovative and rapidly expanding behavioral health company in California. We seek a highly experienced and mission-driven Executive Director for Southern California. With 15 sites and a focus on significant growth, we require a dynamic leader to oversee day-to-day operations and strategic expansion. The ideal candidate will have direct, senior-level experience in managing substance abuse and mental health programs, with a proven ability to reduce AMA (against medical advice) discharges and improve the average length of stay (LOS). If you are a collaborative and strategic leader with a strong commitment to clinical quality, operational excellence, and organizational growth, we invite you to apply and help us expand our vital services across the region.
KEY ACCOUNTABILITIES
Optimize Length of Stay, Payor Mix and Average Daily Revenue of all Facilities, with a primary focus on the Montclair Facilities, to meet and exceed organizational benchmarks.
Provide daily leadership and hands-on operational oversight of the Facilities to ensure efficient, high-quality service delivery.
Oversee daily financial functions and collaborate with the Facilities leadership team to drive key performance indicators (KPIs) and achieve financial targets.
Prioritize and uphold the highest standards of client care across all programs and services.
Recruit, hire and supervise qualified department leaders; provide direct oversight of the Facilities' leadership team.
Inspire and lead the leadership team using performance metrics, fostering a culture of accountability and results-driven performance.
Mentor leadership staff in alignment with the organization's strategic goals and long-term vision.
Provide input to the Board for the annual operating budget and strategic business plan and manage the Facilities in accordance with the annual operating budget and strategic business plan in coordination with senior leadership.
Ensure full compliance with all regulatory and accreditation standards and requirements.
Plan and implement ongoing staff development through in-service education and training programs.
Train and mentor director-level staff in budgeting practices and effective position control strategies.
Design and implement staff engagement and retention initiatives aimed at reducing industry-standard attrition rates.
Assist the Board with the acquisition and integration of targets and growth initiatives.
Collaborate with the Human Resources Department to promote and maintain a healthy and productive workplace and culture.
Oversee the day-to-day operations of all Facilities service lines, ensuring safe staffing levels and the delivery of effective patient care.
Coordinate and maintain a 24/7 Administrator On-Call schedule to ensure continuous executive oversight.
Facilitate daily operations meetings and lead weekly leadership sessions; support monthly operations reviews and performance discussions.
Maintain and improve patient satisfaction scores through internal quality assessments and external reviews.
Monitor and enhance quality of care, patient safety, and satisfaction among clients and referral sources.
Exercise fiscal responsibility and manage Facilities expenses and staffing levels with a strong sense of ownership.
DUTIES, RESPONSIBILITIES & ESSENTIAL JOB FUNCTIONS
Oversee and support day to day operations and administration of assigned facilities to deliver the highest quality care for patients and their families.
Oversight and responsibility of the P&L (budget), applicable metrics and key performance indicators
Design and implement business strategies to ensure organizational goals and targets are met/exceeded.
Lead, develop, mentor, and inspire cross-functional leadership team responsible for providing guidance and direction to front-line teammates.
Recruit top talent and provide new hires with the training, tools, and resources they need to be successful.
Engage teams in the development of action plans that promote patient satisfaction, quality, and compliance, support approved growth, engage and retain teammates, and generate referrals, efficiencies, and improved productivity.
Implement national standards in partnership with executive leadership.
Partner with corporate teams and clinical nursing and medical leaders to remove barriers that negatively impact staffing, productivity, patient census, patient satisfaction, referrals, costs, revenue, and inhibit planned growth.
Continually monitor Facilities compliance ensuring we meet state, federal and government regulatory agencies requirements.
Protect PHI in accordance with the Health Insurance Portability and Accountability Act (HIPAA) standards.
Manage growth plans and Facilities expansion projects to ensure requirements are met prior to projected opening.
Promote company in the community by building relationships with schools, medical offices, hospitals and actively networking with other behavioral health professionals. Maintain awareness of competition, proactively assessing Facilities-related strengths, weaknesses, opportunities, and threats.
Perform other duties as assigned.
QUALIFICATIONS
5-7 years progressive leadership experience working in behavioral health or healthcare operations.
Master's degree in healthcare administration, business administration, human services, or a related field is preferred.
A proven track record of successfully managing complex issues for vulnerable populations.
SUD experience required.
Behavioral health hospital experience preferred.
COMPETENCIES, KNOWLEDGE & SKILLS
The ability to set clear and challenging goals while committing the organization to improved performance.
A collaborative leadership style with the ability to influence others into action and to think creatively about solutions.
Experience developing and implementing effective operational and financial systems and controls.
A focus on culture, teammate engagement, improving retention and attracting top talent.
Effective leadership skills and experience hiring, developing, and motivating a high performing team.
Experience in developing/building B2B and community relationships that foster successful business outcomes.
The ability to represent the mission, vision and culture of the organization to outside entities, individuals and stakeholders.
Judgement and decision-making skills - must know how and when to ‘push-back' on decisions and to make tough decisions to keep work moving forward.
A high degree of learning agility and adaptability, able to adapt nimbly and lead others through complex situations.
Experience leading teams in an environment that moves at a rapid pace, where change is common.
PHYSICAL DEMANDS
• Ability to lift up to 25 pounds.
• Ability to walk up and down stairs during emergency drills or situations.
Notice: Emend Corporate Services LP doing business as “Emend Healthcare” (“Emend”) is an equal employment opportunity employer. Emend expressly prohibits any form of discrimination based on race, color, religion, sex, national origin, sexual preference, age, or handicap. In the event that a job applicant or an employee is disabled, Emend will endeavor to make a reasonable accommodation for the disability by modifying duties, equipment or facilities wherever possible. Emend's policies of non-discrimination apply to all personnel and employment practices. Emend complies with all relevant and applicable provisions of the American with Disabilities Act (ADA). Emend expressly prohibits sexual harassment in the workplace. Emend is a Drug-Free Work Environment. Employees are expected to adhere to the Company's drug-free work policies.
Tax Director
Director job in Industry, CA
Tax Director - Leadership Track | Pelletier & Leo | City of Industry (Hybrid)
This isn't another director role. It's a clear path to firm leadership.
We're Pelletier & Leo a modern, full-service accounting firm built by former Big 4 professionals who were disillusioned with large firm and private equity economics and decided to do it better.
We're building a boutique, fast-growing firm that puts employees and clients first. And now, we're looking for an entrepreneurial Tax Director who is ready to step into a leadership role, modernize an established team, and help shape the future of the firm.
What Makes This Role Different
Lead the Office, Not Just a Book
You'll take responsibility for our Irvine office leading a fast growing team to modernize systems, and improve the client experience. You'll have the full support of a robust corporate team, including sales, operations, and technology.
Partner Path with Real Upside
Our business model requires significant growth and we need plenty of partners to achieve our business goals. Pelletier & Leo is not only a top-performing firm on a per-capita basis, it's also a top-performing business.
Clients Worth Your Time
You'll work with high-net-worth individuals and closely held entities, where your advisory skills actually matter. Most client relationships are deep, multi-entity, and long-term.
Hybrid Flexibility, Real Boundaries
Work from our City of Industry office + remote. Our team works 50-60 hours max in peak weeks, not 80-100 like your last firm.
Culture That Actually Means Something
Most accounting firms build suffering into the business model. They require 20-30% turnover to achieve their business goals, so by setting expectations 20-30% above what's realistic, they can squeeze more margin out of each employee, while rationing the prosperity to an ever-shrinking number of people.
Our firm is dedicated to finding a place for each talented individual today and tomorrow. We value loyalty, teach people how to grow, and build lifelong careers within our firm.
What You'll Do
Lead the day-to-day operations of our City of Industry office. With the support and oversight of partners, you'll be the primary contact point for clients and staff.
Manage and mentor a strong in-place team.
Review simple and complex individual, partnership, corporate, and trust returns (multi-entity, multi-state).
Serve as the go-to advisor for high-net-worth clients from wealth generation to wealth investment, from wealth preservation to estate planning.
Interface with internal legal, family office, and accounting divisions to deliver full-circle solutions.
Contribute to leadership planning and future acquisitions, as we continue to expand.
What We're Looking For
CPA with 5+ years of experience at a national firm (or 7-10 at a local firm), and a track record of technical excellence.
Someone who's been the go-to person on complex returns, client comms, and junior mentorship.
Strong with Lacerte, CCH Suite, and SurePrep or can adapt quickly.
You don't need to have managed a whole office before, but you should want to.
You're coachable, direct, and ready to help grow something bigger than yourself.
Compensation & Benefits
$160,000 to $220,000 base salary (commensurate with experience)
Clear path to equity / partnership
Health, dental, vision, 401(k)
PTO + flexible hybrid work schedule
Why People Stay
Our team doesn't churn. We grow. The people here are smart, collaborative, and deeply invested. If you're the kind of person who always tries to do things better than last year, there's no better place to continue and complete your career.
Apply now or reach out directly if you're not actively looking but intrigued. We get it. Let's have a real conversation.
Operations Director - Luxury Homeware
Director job in Los Angeles, CA
Loom Talent are delighted to be working exclusively on the recruitment of an Operations Director - Luxury Homeware, for a business based in Inglewood, Los Angeles.
Our client provides luxury products to their customers and provides a "white glove" service where quality and customer care is paramount.
As Operations Director - Luxury Homeware, you will be responsible for implementing key performance indicators and best practices to ensure effective operations across the warehouse and logistics teams.
Develop and implement operational processes and procedures that ensure the efficient and effective functioning of the business
Implement and monitor KPIs to measure the performance of the business and identify areas for improvement
Develop and implement best practices to optimise operations and reduce costs
Oversee the warehouse team, including receiving, inventory management and order fulfilment
Monitor client satisfaction by analysing data and surveys
Develop and maintain relationships with vendors and suppliers to ensure timely and cost effective cost of goods and services
Hiring and monitoring the duties of Operations Department Heads to ensure their alignment with strategic plans
Facilitate leadership development within the operations team
Lead with an innovative mindset, which enables unique solutions to operational deficiencies, budgeting limitations or employee complaints
Meet weekly with the Executive team to relay the progress of organisational strategies or address concerns about current procedures
Collaborates with other divisions and departments to carry out the organisation's goals and objectives
Maintain knowledge of emerging technologies and trends in operations management
Identify training needs and ensures proper training is developed and provided
To be successful in your application you should meet the following key requirements:
Bachelor's or master's degree in business administration or related field
Excellent interpersonal and communication skills
Minimum of 7-10 years of managerial experience
Proven strategic planning and budgeting experience
High level of competence in ERP systems and Microsoft Office Suite
Demonstrated experience in setting, monitoring and meeting quarterly and annual goals
Experience building and scaling teams and systems
High level problem solving skills
An entrepreneurial spirit
As Operations Director - Luxury Homeware, you will receive a competitive salary and benefits package. As part of a global luxury business the role may have a small amount of travel involved to New York and will support the oversees business in London.
Vice President of Clinical Operations (Risk Adjustment & Quality)
Director job in Riverside, CA
At Blue Zones Health we are redefining what it means to live a vibrant and healthy lifestyle. Inspired by long-living cultures around the world, we strive to empower people to make simple and sustainable lifestyle changes that lead to longer, better and more fulfilling lives. If you are ready to help transform well-being and be a pivotal part of our team, we want to meet with you!
Position Summary
The Vice President of Clinical Operations (Risk Adjustment & Quality) will oversee risk adjustment, coding integrity, and quality improvement programs for Blue Zones Health. This role is responsible for leading strategy and execution of clinical quality and risk adjustment initiatives across multiple health plan partnerships, with direct oversight of annual wellness visits, coding and documentation accuracy, HEDIS and STARs quality performance, vendor relationships, reconciliations, and operational excellence. The VP will manage a multidisciplinary team to ensure optimal clinical and financial performance while maintaining compliance with state and federal regulations.
Key Responsibilities
Risk Adjustment & Coding Oversight
Provide strategic leadership and oversight of risk adjustment programs across all business lines to optimize revenue integrity and accuracy of coding.
Oversee provider coding education, chart reviews, and audit programs to ensure accurate and compliant documentation.
Own relationships with external coding vendors and internal clinical documentation teams.
Manage reconciliation and reporting processes to identify gaps and ensure completeness of encounter submissions.
Quality Program Management
Direct the design, implementation, and monitoring of quality initiatives including HEDIS, STARs, and other plan-specific programs.
Oversee annual wellness visit (AWV) programs, including outreach, scheduling, completion, and documentation.
Ensure performance against quality benchmarks established by contracted health plans and regulatory bodies.
Collaborate with provider networks to drive improved clinical outcomes and member experience.
Operational Leadership
Establish KPIs, dashboards, and reporting mechanisms to track progress and drive accountability.
Oversee vendor selection, contracting, and performance management.
Partner with Compliance, Finance, and Clinical leadership to align operations with organizational goals and regulatory requirements.
Regulatory & Compliance
Ensure programs comply with Knox-Keene Act requirements, CMS guidelines, DHCS standards, NCQA/HEDIS protocols, and others as identified
Implement internal audit and monitoring processes to safeguard against compliance risks.
Serve as a subject matter expert on coding, risk adjustment, and quality standards.
Qualifications
Bachelor's degree in Nursing, Health Administration, Public Health, or related field required; Master's degree preferred.
Current RN, CPC, CRC, or other relevant certification strongly preferred.
Minimum 10 years of progressive leadership experience in clinical operations, risk adjustment, and quality improvement within a managed care or IPA/medical group environment.
Deep knowledge of Knox-Keene regulatory requirements and Medicare Advantage/Medi-Cal risk adjustment and quality programs.
Proven track record of managing large teams and third-party vendors.
Strong analytical, financial acumen, and program management skills.
Excellent communication and relationship-building abilities with providers, payors, and internal stakeholders.
Work Environment & Physical Requirements
Standard office environment; hybrid options may be available.
Prolonged periods of sitting at a desk and working on a computer.
Occasional lifting of files, records, and documents up to 10 pounds.
Travel as needed
Compensation & Benefits
Blue Zones Health offers a competitive salary and benefits package, including health, dental, and vision insurance, retirement plan options, paid time off, and opportunities for professional growth and development.
The compensation range for this position is $140,000 - $160,000 depending on experience.
For more information about Blue Zones Health, check us out at ************************
Blue Zones Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected status under applicable law.
Director of Operations
Director job in Riverside, CA
Director/Regional VP of Operations
Our client, a highly respected General Contractor, is seeking an accomplished Regional VP/Director of Operations to join their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors - including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities.
Must Haves
Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility.
Bachelor's degree in Construction Management, Engineering, or a related field.
Demonstrated success leading operations or large project portfolios exceeding $100M in total value.
Strong background in general contracting with expertise in preconstruction, estimating, and project delivery.
Exceptional leadership skills with a track record of mentoring and developing project management teams.
Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners.
Deep understanding of risk management, cost control, scheduling, and operational strategy.
Proficiency with Microsoft Office Suite and industry-standard construction management software.
Excellent communication, presentation, and decision-making skills.
Unwavering commitment to safety, quality, and team success.
Nice to Haves
Experience in K-14 education, civic, and healthcare construction environments.
Prior experience in a regional or divisional operations leadership capacity.
Advanced degree (MBA, MS in Construction Management, or similar).
Familiarity with lean construction methodologies and continuous improvement frameworks.
Proven success implementing operational efficiencies or standardization initiatives.
Active involvement in professional associations or community organizations.
Familiarity with California DSA (Division of the State Architect) processes and compliance.
Responsibilities
Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably.
Provide strategic direction, leadership, and mentorship to project management and field operations teams.
Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives.
Foster a culture of accountability, innovation, and continuous improvement.
Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals.
Build and maintain long-term relationships with key clients, consultants, and trade partners.
Drive operational consistency across teams and promote best practices in project delivery.
Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations.
Represent the company in industry and community forums to strengthen its market presence.
Champion the organization's core values.
Regional Director of Operations
Director job in Compton, CA
Regional Director of Operations - West Coast
SpeedX is expanding rapidly across North America, and we're looking for a results-driven Regional Director - West to lead operations, growth, and performance across multiple sites in the region.
In this key leadership role, you'll oversee branch operations, drive profitability, and build strong teams that deliver exceptional results. You'll partner closely with senior leadership to execute regional strategy, optimize performance, and strengthen client relationships across the Midwest.
What You'll Do:
Lead, coach, and develop branch and regional leaders to achieve performance goals.
Drive operational excellence, efficiency, and financial performance across all sites.
Expand market presence through strategic business development and customer partnerships.
Collaborate with senior executives to execute long-term growth strategies.
Ensure compliance, safety, and quality standards are consistently met.
What We're Looking For:
8+ years of leadership experience in logistics, transportation, or a related industry.
Proven ability to manage multi-location teams and deliver measurable results.
Strong financial, analytical, and people-leadership skills.
Strategic mindset with a hands-on approach to execution.
Bachelor's degree in Business, Supply Chain, or related field preferred.
Why SpeedX:
Competitive salary and performance-based bonus, with exceptional growth opportunities as we continue to scale nationally and globally.
Program Director
Director job in Los Angeles, CA
Clear Behavioral Health is dedicated to helping individuals grappling with mental health and addiction. We prioritize holistic, evidence-based care across a range of services, including detox, dual diagnosis, and mental health programs.
As the Program Director, you will lead our adult and adolescent outpatient, ensuring alignment with our mission and standards of excellence. This role demands proactive communication, managerial acumen, and a commitment to patient-centered care.
Hours: Monday-Friday
Responsibilities:
Develop and implement program goals, strategies, and budgets aligned with organizational objectives.
Supervise and support program staff, ensuring adherence to regulations and standards.
Collaborate with community partners to enhance program effectiveness.
Evaluate program effectiveness and provide regular reports to senior management.
Maintain accurate documentation and liaise with the clinical director on client and staffing matters.
Provide leadership, oversee daily activities, and ensure optimal staff utilization.
Guide clients in adhering to program rules and address clinical challenges.
Ensure compliance with licensing standards and company policies.
Maintain confidentiality and conduct facility walkthroughs for safety.
Participate in meetings and perform additional assigned duties.
Develop client relations.
Participate in clinical outreach.
Qualifications:
Bachelor's Degree or higher in Psychology, Social Work, or related field.
If a therapist, applicants must be registered as an ACSW,AMFT,APCC or higher.
Previous program director experience role in a mental health/SUD setting.
Demonstrated knowledge of licensing standards (DHCS & Joint Commission) and the ability to implement compliance plans.
Familiarity with clinical documentation practices and ability to make necessary adjustments.
Experience attending and contributing to treatment team and administrative meetings.
Ability to be on call for emergencies and provide support to staff.
Operational knowledge of facility management, including safety protocols and ensuring cleanliness.
Excellent communication and interpersonal skills.
Proven track record of leadership and organizational skills.
Passion for holistic healing and patient-centered care.
Why Join Clear Behavioral Health?
Impactful Mission: Join a team that's devoted to transforming the lives of those grappling with mental health and addiction.
Continuous Growth: Benefit from ongoing professional development and a growing company
Collaborative Environment: Work in a culture that values teamwork, open communication, and mutual respect.
Innovative Approach: Be part of an organization that emphasizes evidence-based and holistic treatment modalities.
Community Engagement: Play an active role in a community-centric organization dedicated to making a lasting impact.
Benefits start the 1st day of the following month from when you start working!!!