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  • Warranty Director

    Astec 4.6company rating

    Director job in Chattanooga, TN

    BUILT TO CONNECT At Astec, we believe in the power of connection and the importance of building long-lasting relationships with our employees, customers and the communities we call home. With a team more than 4,000 strong, our employees are our #1 advantage. We invest in skills training and provide opportunities for career development to help you grow along with the business. We offer programs that support physical safety, as well as benefits and resources to enhance total health and wellbeing, so you can be your best at work and at home. Our equipment is used to build the roads and infrastructure that connects us to each other and to the goods and services we use. We are an industry leader known for delivering innovative solutions that create value for our customers. As our industry evolves, we are using new technology and data like never before. We're looking for creative problem solvers to build the future with us. Connect with us today and build your career at Astec. LOCATION: This position will be located at our headquarters in Chattanooga, TN. Corporate relocation assistance is available. ABOUT THE POSITION Responsible for directing and supporting warranty administration, warranty analysis, problem resolution, and product improvement programs for all Astec Industries - Infrastructure Solutions Group products. Deliverables & Responsibilities Oversee the organization, management, & daily operations of the warranty functions. Monitor and review in-process claims to ensure claims are being addressed and resolved. Administer and enforce all warranty polices. Continuously seek ways to improve the customer experience. Develop and track performance metrics. Establish and continually improve warranty claim processing and adjudication processes Leverage warranty analysis to identify, implement, and manage tools, applications, and processes to clearly identify trends and patterns in data. Ensure information is properly visualized and communicated to divisional stakeholders for resolution. Lead activities associated with Problem Recognition processes, including administering the Non-Conforming and Corrective Action (NCCA) system, Corrective Action Request (CAR) creation, administration, and reporting. Establish, administer, and clearly communicate standard and extended warranty policy. Monitor competitor's offerings and with Senior Leadership Team guidance adjust as required. Develop and champion processes to leverage analysis of various data streams with the outcome of establishing specific Product Improvement Programs intended to improve the customer experience. Lead, develop, and administer Returned Goods Analysis (RGA) processes. To be successful in this role, your experience and competencies are: Bachelor's degree in Mathematics, Physics, Engineering, Business, Computer Science, or applicable field Five (5) years supervisory or managerial experience Knowledge of customer and product support fundamentals and processes Proven track record of successfully managing warranty operations and processes across an organization. Demonstrated business results through the collection, dissemination, and analysis of large amounts of data. Ability to learn and teach complex mathematical and statistical concepts. Strong interpersonal, communication and presentation skills Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned. Ability to identify problems or potential problems at both a strategic and functional level and make or recommend decisions to resolve the same. Projects strong leadership skills Excellent organization and time-management skills Willingness to accept responsibility and take on new challenges. Ability to influence others via communication to get desired results. Ability to communicate effectively across cultures. Ability to adapt communication style to meet need of the audience. Ability to effectively present highly complex information in small or large group situations Supervisor and Leadership Expectations Is responsible for the overall direction, coordination, and evaluation of Department. Directly or indirectly manages one (1) to fifteen (15) supervisory and non-supervisory employees to include but not limited to Project Managers, Warranty Analysts, Claim Processors, Returned Goods Clerks, and Reliability Analysts. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in compliance with any applicable employment law guidelines and upon consultation with the Sr Director of Quality and/or Director of Human Resources if necessary. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. Continuous devotion to meeting the needs of our customers Honesty and integrity in all aspects of business Respect for all individuals Preserving entrepreneurial spirit and innovation Safety, quality and productivity as means to ensure success EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
    $41k-80k yearly est. 2d ago
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  • VP of Operations

    KTS Kenco Transportation Services

    Director job in Chattanooga, TN

    At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time. About the Position The VP of Logistic Operations directs all operational and strategic activities for assigned sites via strong partnerships with site leaders, internal business partners and key customer contacts. Acts as a liaison between the organization and client, manages all complex customer relationships, and is responsible for analyzing and identifying value-added services that match customer needs with solution selling. The position drives long range plans for customer sites to obtain optimum efficiency and economy of operations, while maximizing internal profits. Functions Identify new business opportunities and grow business revenues through expanded scope and margins through operational efficiencies with existing customer(s). Build a strong relationship with customer's key contacts through listening and thorough understanding of customer's environment and market differentiation. Develop, maintain and measure customer profile(s) with keen focus on proactive identification of business issues, opportunities, critical information flow, competitor environment, management review process(es), contract compliance, etc. Present complete proposals and value-add customer specific solutions that are scalable and in line with best-in-class concepts. Leads implementation of company programs, as well as all assigned site change management efforts. Reviews tactical aspects of business profile, indexes, KPI results and other data to up-sell additional solutions and drive operational improvements. Uses Lean Six Sigma tools to make decisions, improve operational efficiency. Coaches and develops personnel in Kenco operations, emphasizing training, leadership, project management and KOS (Kenco Operating System). Requires corrective action plans and accountability from the sites and all members of the leadership team. Establishes measurements that positively impact safety, quality and financial performance. Other applicable duties as assigned Qualifications Bachelor's degree required; M.B.A. preferred 10+ years' supply chain management expertise required; prefer previous experience with ISO,FDA,DEA, FTZ or EPA regulations for some but not all sites. Prefer Lean Six Sigma and/or Supply Chain certification or training Understanding of supply chain strategies, inclusive on dedicated transportation. Strong customer relationship skills; ability to balance and manage customers' expectations while aligning with corporate goals. Strong problem-solving ability, planning/organization skills, and decision-making ability. Ability to communicate and articulate professionally, in both speech and writing. Interpersonal influence skills Ability to be flexible and adapt to changing priorities. Understanding of and ability to control costs and growth. Proactive approach to employee relations issues. Detailed knowledge and grasp of financial practices and accounting. Ability to set policy and procedures. Ability to lead others effectively utilizing a team approach. Competencies Collaborative Leadership - Knows how to get things done through formal channels and the informal network while instilling a sense of purpose in others; sees connection to larger purposes. Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. Customer Relationship Building - Having an intimate knowledge of the customer's changing needs and the ability to produce rapid results in all areas. Financial Acumen - Maintains and applies a broad understanding of financial management principles to ensure decisions are fiscally sound, responsible, and are strategically aligned. Leading Change - Ability to develop and implement an organizational strategy and to incorporate it into the organization's long-term goals. Foster a work environment that encourages creative thinking and the ability to maintain focus, intensity and persistence, even under adversity. Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization Travel Requirements This position is expected to travel approximately 50% - 60%. A passport is not required, but recommended. Disclosures For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy ********************************************************************************** The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Per company policy, all internal job postings expire 14 days from the date they are posted. Benefits offered: Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental Life Short Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal' posting. *************************** For California residents please enter or copy/paste the address below into your address bar Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. **********************************************************************************
    $93k-158k yearly est. Auto-Apply 40d ago
  • Lake Director

    The McCallie School 4.1company rating

    Director job in Chattanooga, TN

    Part-time Description Founded in 1905 and serving nearly 1,000 day and boarding students from 28 states and 19 countries, McCallie is one of the country's premier independent schools and a national leader in educating boys in grades 6-12. McCallie takes an expansive view of education, seeking to form the whole boy. In his journey to manhood, McCallie comes alongside the student and supports his mental, spiritual, physical, and emotional development. The McCallie Lake is a centerpiece of the McCallie community. The Lake commences open season with Duck Day each year. A day for students to "duck" out of school every spring to swim, play games, eat food and spend time as a community before the push to finish the school year. Then, the Lake is a beloved part of the 22 different day and boarding summer camps offered over 68 sessions. Often these camps are the beginning of a boy's journey with McCallie. The Lake is also a favorite spot for the faculty and staff families and boarding students that call our campus home. Lastly, it stays busy with many different school and community activities. McCallie seeks an experienced and dynamic Lake Director to join our team. The Lake Director is responsible for planning, implementing, and overseeing all Lake activities, including summer programs, residential community and student swimming, and a large number of planned activities. The director oversees management of all events and activities at the pool while ensuring a safe and enjoyable experience for all participants. This is a 6-month, full-time position. It is considered exempt under the FLSA, and it is not eligible for full benefits. Key Responsibilities: Programming Management and Coordination: Weekly notification of all programming to the Physical Plant and Security Partner with summer camp program directors for use of the lake during each session Facilitate scheduling across approximately 10 camps per day Open each session with a review of the Lake rules and administer swim tests for each camper Ensure each camper is with his group when arriving/leaving the Lake Develop and communicate a schedule for students and residential families Schedule/coordinate school and sports team events at the Lake Schedule/coordinate Coordinate events with the Girls Preparatory School (GPS) Schedule/coordinate all other events including Club activities, Camp Alpine, and various other parties Develop and implement processes to safeguard swimmers and transition activities indoors that will be followed in the event of lightning/weather events Staff Management: Ensure the Lake is properly staffed for each day's scheduled activities Daily May 1 - September 30; 4 days/week October 1 - October 26 or end of kayak/fall afternoon activities Create and manage “Availability” and “Scheduling” documents Identify and hire lifeguards and supervisors to work throughout the season ensuring necessary qualifications are met (such as meeting age and certification requirements) Ensure proper training; both for the Lake and American Red Cross training Partner with human resources to onboard staff and submit hours each week to payroll Supervise staff Ensure adherence to safety protocols and emergency procedures Ensure that each lifeguard is in his/her post and maintaining necessary coverage for breaks and shift changes Communication and Records Management: Maintain records of students' swim scores Collaborate with Communications team to promote events and to inform constituents of important information, such as Calendars for faculty/staff summer availability Calendar for boarding students Calendar for day students Lake Rules and Regulations Physical Oversight of the Lake: Ensure the Lake, all equipment, and surrounding area are safe and enjoyable by ordering/maintaining or securing support for: Lake Signage Lake equipment/backboard/megaphones/umbrellas/safety tubes/breathing barriers Properly stocked first aid kit Coordinate facility cleaning and upkeep Address any safety concerns or complaints related to the pool area Ensure Lake maintenance, trash maintenance, and landscape maintenance Oversight of necessary building access/doors/restrooms Requirements Experience as a certified lifeguard preferred; Comprehensive understanding of pool safety procedures and emergency response; Experience managing and motivating a team; Excellent communication and interpersonal skills to interact with children/families and many internal/external partners; Strong organizational, planning and scheduling skills to manage diverse programs; Deep understanding of, support for, and desire to live out McCallie's mission for the good of McCallie boys - including both the school's commitment to character development and the ideals of honor, truth, and duty and the school's Christian foundation and Judeo-Christian heritage.
    $76k-98k yearly est. 54d ago
  • Chief Operating Officer

    Branch Technology 3.5company rating

    Director job in Chattanooga, TN

    Type: Full-time, Exempt Reports To: Chief Executive Officer Branch Technology exists to create a beautiful built world, impacting a wide variety of industries including construction, aerospace, retail, logistics, and more. Its patented technology utilizes the power of creative design, software, robotic automation, and lean manufacturing to provide solutions to our diverse customer base. We're growing rapidly and are attracting top talent and seasoned leaders from 3D printing, software, architecture, robotics, manufacturing, design, material science, and product development. POSITION OVERVIEW The Chief Operating Officer (COO) will be a member of the executive team, providing strategic leadership, insight, and execution within all operational areas of the company. The ideal COO has a strong moral compass and unquestioned integrity, showing humility of spirit and humor when needed. The role will require a combination of strong solution-oriented manufacturing skills, inspiring leadership abilities, and strong business acumen. The COO will take ownership of robotic & manual factory production and related mechanical systems in those environments, process automation, logistics, safety, quality control, and operations analysis. The COO will craft, implement, evaluate, and improve on cross-functional activity that will enable the company to achieve its long-term operational objectives. The COO is expected to act and think as a global business leader, generating excitement, enthusiasm and commitment toward the company's mission, vision, values, and goals. Therefore the ideal candidate will be exemplary in the following ways: Lives out and advocates for our six core values: Humble Genius, Other Centered, Relentless Execution, Designed Beauty, Intense Collaboration, Wise Stewardship Maturely and wisely leads a team in a fast-growth and decentralized environment, inspiring people toward excellence Leads by example, demanding more from themselves than they expect from others Achieves buy-in from all levels on new initiatives and strategic priorities Accomplishes work accurately, thoroughly, and collaboratively Is solutions-oriented, bringing a problem-solving mindset to any challenge Comprehends complex and technical design, engineering, manufacturing, and constructability topics Thrives when under pressure to deliver against set objectives while operating on some occasions in stressful situations Does not cling to the status quo but can pivot with shifting priorities and/or issues inherent to a fast-growing company Demonstrates excellence with written and verbal communication Supervises and manages multiple projects concurrently Has strong creative, strategic, analytical, organizational, and interpersonal skills Conceptualizes and operationalizes business strategies that align with the overall strategic decision-making framework Interacts and leads in a collaborative and open-minded way with other Branch executives and departmental leaders representing the operations function Is trustworthy to drive execution and exceed aggressive business model goals Successfully translates ideas from R&D / product development to scaled production capabilities that maximize output Implements new production capabilities and drives toward profitability targets Initiates, implements, and champions change management within operations Settles for nothing less than uncompromising excellence in quality of end product SPECIFIC DUTIES Excellently lead production, robotics/hardware, industrial automation systems, project management, and logistics functions to maximize performance and inspire long-term loyalty to the company. Assess and provide actionable insights into area performance by defining and monitoring relevant KPIs, data, and metrics. Collaborate with the CFO on appropriate departmental budgets. Define, implement, and certify all Quality Assurance plans and programs. Implement robust preventative maintenance systems and procedures for all facilities and equipment. Develop and implement effective strategies for continuous improvement in all areas you oversee. Develop and maintain key supply chain partnerships and material control systems. Participate in expansion activities as appropriate (e.g. corporate alliances, establishing new geographical presence, acquisitions, etc.). Provide thought leadership on layout of plant to ensure efficient space planning for operational workflows. Champion and oversee all safety programs by assessing and mitigating operational risk relating to people, product, and processes. Review and analyze employee retention rates to keep employee turnover low. Advocate for appropriate market-rate compensation and benefits for employees. REQUIRED SKILLS AND EXPERIENCES 10+ years of proven prior experience as COO or other relevant role Bachelor's degree (or higher) in business, engineering, or related field Experience with industrial robotics in a production environment Demonstrable competencies with lean manufacturing systems and management Deep understanding of quality and safety programs Effective written and verbal skills Demonstrable proficiency with common office software (e.g. Google Workspace) Willingness and ability to work in factory and to travel when necessary Professional history of driving toward and improving financial results Successful experience in helping to grow a business in terms of revenue, cost reduction, and bottom-line profitability PREFERRED SKILLS AND EXPERIENCES Professional experience in a startup / growth-stage environment Master's degree in relevant field Experience with polymer extrusion and robotic milling functions Experience in construction or prefabrication Experience with venture and private equity fundraising
    $73k-110k yearly est. 23d ago
  • Director of Mergers and Acquisition (DMA)

    Five Star Breaktime Solutions

    Director job in Chattanooga, TN

    Director of Mergers and Acquisition (DMA) TN, Chattanooga Job Description: Director of Mergers and Acquisitions (DMA) Location: Remote with extensive travel Department:Corporate Strategy / FinanceSchedule:Full-time, salaried Hiring Manager:Chief Financial Officer (CFO) About the Role Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that elevate customer experience and drive long-term growth. We are seeking aDirector of Mergers and Acquisitions (DMA)to lead, manage, and optimize the company's tuck-in acquisition pipeline. This high-impact role focuses on identifying acquisition targets, developing valuation proposals, managing negotiations, and coordinating all due diligence and integration activities across cross-functional teams. The DMA partners closely with the CFO, field leaders, legal teams, and sellers to deliver seamless execution and advance Five Star's aggressive growth strategy. Compensation + Competitive salary range $100,000 to $125,000 annually, plus: + 25 percent MIB bonus + Company vehicle program + For exceptional candidates, compensation may be aligned with top performer benchmarks Key Responsibilities Acquisition Pipeline Development and Management + Identify, qualify, and maintain a pipeline of tuck-in acquisition targets across all operating regions. + Conduct preliminary outreach and develop strong relationships with sellers and industry stakeholders. + Provide regular pipeline updates, forecasting, and strategic recommendations to the CFO. Valuation, Negotiation, and Deal Structuring + Gather and analyze operational, financial, and asset information to prepare valuation proposals. + Partner with the CFO to develop financial models, determine valuation, and recommend deal structures. + Lead proposal submission to sellers and negotiate deal terms with sellers and legal representatives. Due Diligence Leadership + Manage seller requirements for due diligence, ensuring complete and timely information flow. + Coordinate with cross-functional departments (Accounting, Legal, HR, Operations, PMO, IT) to support due diligence and integration planning. + Maintain an acquisition timeline and ensure all stakeholders align on expectations and deadlines. Integration Support + Assist field leadership and the CFO with post-deal follow-ups, issue resolution, and integration activities. + Track and communicate key milestones, risks, and readiness items throughout the integration process. Relationship Management and Cross-Functional Collaboration + Build strong, trust-based relationships with sellers, brokers, internal teams, and executive leadership. + Represent Five Star with professionalism, discretion, and a solutions-oriented mindset. Additional Responsibilities + Learn all functional requirements of the role within the first 90 days by shadowing and transitioning with the current DMA, including understanding the existing pipeline. + Perform additional duties and projects assigned by the CFO. Qualifications + Bachelor's degree in business, Finance, Accounting, Economics, or a related field required. MBA or advanced degree in finance or corporate strategy preferred. Equivalent experience may be considered. + 3 to 5 years in direct M&A, corporate development, business acquisition, deal negotiation, or strategic partnerships + 3 to 5 years in sales, account management, or business development + Experience in project management, finance, or cross-functional leadership is a major advantage. + Proven sales experience with the ability to pursue, influence, and persuade prospective sellers. + Strong communication skills with the ability to engage sellers, legal teams, and cross-functional internal partners. + Highly organized, strong prioritization skills, and ability to manage multiple concurrent deals. + Comfort and proficiency with Microsoft 365 applications. + Self-starter with strong time-management skills and the ability to work independently. + Willingness and ability to travel frequently. + Experience in the unattended retail industry (vending, micro markets, dining, refreshment services). - Preferred Why Join Five Star? + Competitive pay + 401(k) retirement savings plan with company match + Comprehensive medical, dental, and vision insurance plans (individual and family coverage) + Voluntary FSA, life insurance, and short- and long-term disability options + Personal Time Off and paid company holidays + Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need EEO Statement Five Star Breaktime Solutions is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage veterans and individuals with disabilities to apply. Location - TN, Chattanooga - TN
    $100k-125k yearly 33d ago
  • NACS Director of Operations

    Medsrv

    Director job in Chattanooga, TN

    Director of Operations - Collections Department - NACS Collections Location: Chattanooga, TN (Onsite) Employment Type: Full-Time - Exempt Industry: Collections / Revenue Recovery Are you a strategic leader ready to oversee collections operations and ensure departmental success? We're looking for a Director of Operations to lead our bad debt collections department and drive operational excellence. What You'll Do Oversee all aspects of collections operations across multiple industries. Develop and implement strategies to maximize recovery and operational efficiency. Ensure compliance with industry regulations and company policies. Build and maintain strong client and vendor relationships. Monitor KPIs, compliance, and financial performance; report to senior leadership. Mentor and develop managers and staff for success. Introduce process improvements and leverage technology for innovation. What We're Looking For Education: Bachelor's degree in Business Administration, Finance, Healthcare Management, or related field (Master's preferred). Experience: Minimum 5 years of leadership experience in collections, revenue recovery, or related operations. Certifications: ACA certification required; additional industry certifications preferred. Skills: Strong leadership and team development abilities. Excellent analytical, negotiation, and problem-solving skills. Knowledge of healthcare billing, collections, and compliance regulations. Familiarity with collection systems and reporting tools. Preferred Qualifications Experience in multiple collection sectors (healthcare, consumer, commercial, etc.). Proven success in managing large-scale collection operations. Vendor management and contract negotiation experience. Why Join Us? Competitive compensation and benefits. Opportunity to shape the future of a growing organization. Collaborative, entrepreneurial environment with room for advancement. Apply Today! If you're ready to lead operations and help grow our business, we want to hear from you. Submit your application and take the next step in your career.
    $65k-120k yearly est. 25d ago
  • Mill Director of Administration

    A&S Resources Staffing

    Director job in Calhoun, GA

    Thank you for visiting our jobs page. The privacy and confidentiality is important and respected for both the candidate and the client. Please be aware that not all of our jobs are listed on our jobs listing page due to the company's hiring official request to remain private. Submit your resume` online or email to: " target="_blank"> Job Description The Director of Administration who will be responsible for leading a manufacturing mill overall office activities, directing and coordinating office staff, and participation in related corporate projects as well as management of several departments. Must have solid with business and feel confident to make sound and quick decisions and the ability to identify and implement successful strategies to improve quality of service, productivity, and profitability in all administrative areas of manufacturing. Inquiries Contact: Compensation $75K-85K. Profit Sharing, Benefits available. 678-460-6824 Qualifications Qualifications Four-year college degree required. Must have 3-5 years of direct supervisory experience in manufacturing. Must have 5+ years knowledge of office administration practices within a manufacturing company environment. Must be flexible and the ability to juggle multiple tasks, and comprehend at a rapid pace. Must have strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel), who is highly motivated, and is a self-starter. Experience using Lean techniques and approaches in driving positive change in manufacturing is a Additional Information Time is of the essence! Submit your resume ASAP. (O) 770.469.1858 Your information will be kept confidential according to EEO guidelines. Job ID: BRN20110822015027-DRB
    $75k-85k yearly 60d+ ago
  • Director of Administration - Manufacturing GA #2647

    Right Talent Right Now

    Director job in Dalton, GA

    Title Director of Administration - Manufacturing GA #2647 Manufacturing Company is seeking someone to serve as Director of Administration. The Director of Administration is responsible for overall office activities, directing and coordinating office staff, and participation in related corporate projects. As a Director, one will need to know many aspects of the business and feel confident to make quick, informed decisions. In this role, the Director of Administration - Manufacturing is expected to identify and implement successful strategies to improve quality of service, productivity, and profitability in all administrative areas. This position serves as a critical resource internally to upper management, office and production staff. The position also serves as a vital resource to customers and suppliers. SUPERVISORY RESPONSIBILITIES: The Direct of Administration will directly manage the department supervisors of Customer Service, Art Department, Accounting Department, Marketing, Retail Division, and Human Resources. * Recruit, train, and motivate an office team that is focused on providing world class customer service. * Drive office innovation. Find better ways of doing things to improve efficiencies and customer service. * Pursue quality at every opportunity. Lead a team that strives to do things right the first time. * Oversee company policies, procedures, and office operations. * Manage and assess work performance and work-load of all office staff. * Provide team members with the appropriate training, tools, direction, motivation and discipline to enable their success while monitoring progress and achievement through established performance metrics. * Maintain administrative staff by recruiting, selecting, training and appraising employees. * Improve business standardization to utilize best company practices. * Attend quarterly Strategic Planning meetings. * Maintain pricing spreadsheets and responsible for implementation of price increases in the ERP computer system. * Maintenance to item files including addition of new items, colors, sizes, and packaging detail. * Help resolve customer requests, issues or complaints. * This position will require one to investigate and implement solutions to business problems and enhance our current methods of doing business. * Enjoy independent, project-based work. Some projects will require self-teaching to determine a solution for business opportunities. * Have a desire to get things done quickly and accurately. QUALIFICATIONS: Qualified candidates will possess a four-year college degree with 3-5 years of direct supervisory experience, demonstrate knowledge of office administration practices within a manufacturing company environment, have strong interpersonal and communication skills, be detail and task oriented, and possess creative problem solving skills. Applicants must also have a good attitude, the flexibility to juggle multiple tasks, and comprehend at a rapid pace. We are seeking a team player with strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel), who is highly motivated, and is a self-starter. Experience using Lean techniques and approaches in driving positive change is a plus. ABILITIES: Seeking individual with: * Strong hands-on leadership traits and sense of urgency * Analytical business savvy * Attention to detail * Excellent interpersonal and communication skills * Strong work ethic * Excellent computer skills working with Microsoft Office applications Bottom line requirements we need notes on with candidate submittal: 1. Four-year college degree. 2. 3+ years of direct administrative supervisory experience in an office environment in a manufacturing company. 3. Experience as liaison between customers and company departments. 4. Local or in the General Region. Additional Information All your information will be kept confidential according to EEO guidelines.
    $55k-80k yearly est. 14h ago
  • Center Operations Director

    Opportunitiesconcentra

    Director job in Dalton, GA

    SIGN ON BONUS - up to $5000 Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws #LI-ES2
    $74k-137k yearly est. Auto-Apply 13h ago
  • Site Engagement Associate Director- Oncology

    Gsk

    Director job in Chattanooga, TN

    Through leadership, the Site Engagement Associate Director-Oncology is accountable for developing, managing, and overseeing long-term and strong relationships with strategically and operationally important Oncology sites and institutions. It includes building and enhancing the image and reputation of GSK with sites locally and providing an interface between GSK and the sites to create an optimal clinical trials environment to generate results in a timely manner with high quality outputs. **NOTE: for serious consideration, candidates must currently reside within the following geographic areas in the continental US: West Coast: California, Oregon, Nevada, Washington Mid-West: Illinois, Michigan, Ohio, Indiana, Missouri, Wisconsin Southeast: Tennessee, Florida, Alabama, Georgia, South Carolina, South /Central: Texas, Colorado, Louisiana, Arkansas Responsibilities This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Conduct strategic environmental surveillance in oncology to anticipate regulatory and operational changes affecting sites and R&D in the United States, and use those insights to design innovative, efficient partnerships. Provide insight to leadership on site landscape trends, operational risks, and emerging engagement models. Lead the development and expansion of a US oncology site network spanning academic centers, community practices, and emerging site model (hybrid networks, DCT enabled sites. Enhance collaboration between sites and GSK clinical teams to improve performance and resolve obstacles during site start‑up and study execution. Create and implement strategic partnership models and frameworks for strategic clinical sites. Build and nurture relationships with community sites, engaging local investigators and staff to expand the GSK partnership network Give an operational vision of the future GSK portfolio (collaborating with LOC MED) to key external stakeholders in order to anticipate partnerships and to help them to better prepare the arrival of clinical trials Provide strategic input for operational excellence, process efficiency and trial delivery both internally and externally Identify and disseminate best practices and contribute to standardization across local operations Track compliance with site partnership agreements, pinpoint problem areas, and take corrective actions to ensure successful outcomes. Collaborate, communicate, and resolve key operational issues with external site partners. Drive performance, by putting in place mutually agreed KPIs (quality and performance) and organizing periodic review with the different external partners Provide feedback to Leadership, Local Medical Affairs, LOC regarding the development of new partnerships and updates on existing ones. Responsible for standardizing processes, identifying and sharing best practices at internal cross functional process improvement teams. Champion patient centric solutions and representative strategies tailored to U.S. oncology populations. Collaborate with Feasibility, Clinical Operations, and Medical Affairs to drive optimal site placement and study performance. Partner with cross functional teams to optimize site activation timelines (regulatory packets, budgets/CTAs, onboarding, training). Identify bottlenecks at both the study and site level and implement targeted solutions to reduce cycle times. Drive adoption of digital and centralized solutions (e.g., eReg, remote SIVs, EMR- based identification). Build and maintain strong, trusted relationships with investigators, research coordinators, and site leadership. Participate in site visits to deliver targeted operational support and address site-specific challenges. Serve as an escalation point for site performance issues and proactively implement site specific action plans. Consider and develop unique site models, further enhancing portfolio of sites to include in studies. Why You? Basic Qualification We are seeking professionals with the following required skills and qualifications to help us achieve our goals: Bachelor's degree in related discipline, preferably in life science. 5 + years' experience in clinical research operations. 3 + years' experience in Oncology clinical research. Preferred Qualification If you have the following characteristics, it would be a plus: Good knowledge of the Drug Development Process. Excellent understanding of the Clinical Study Process including monitoring. Demonstrated track record of establishing and growing partnerships with strategic sites/ institutions. Strong client relationship and stakeholder management abilities. Solid knowledge of - and enthusiasm for - digital solutions and technology. Experience in designing, creating, and developing new and innovative projects is required to prove the ability to build from nothing and to be creative Ability to anticipate the evolution of clinical research and to propose strategic plans. Strong analytical and synthesis skills. Adaptability and reactivity. Recognizes potential obstacles and works to overcome and/or resolve them. Approaches change positively, helping self, team, and the business adapt. Views change as an opportunity to enhance performance and deliver added value. Acquire and maintain therapeutic area and product knowledge across GSK portfolio. Experience coordinating oncology clinical research trials. Agility to adapt to evolving operational and pipeline landscapes. What You Will Bring You collaborate well and act with integrity. You listen and respond clearly. You make complex issues practical and focus on outcomes. You support teams to deliver results and foster inclusion at every step. You bring a patient-centered mindset and a commitment to high quality. If this role fits your skills and ambitions, we encourage you to apply and help shape clinical partnerships that make a difference. Ready to apply? We welcome your application. Join us and help build strong site partnerships that deliver clinical trials with quality and purpose. #LI-GSK #LI-Remote The US annual base salary for new hires in this position ranges from $129,750 to $216,250. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at ************************ where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************
    $129.8k-216.3k yearly Auto-Apply 8d ago
  • Site Engagement Associate Director- Oncology

    GSK

    Director job in Chattanooga, TN

    Through leadership, the Site Engagement Associate Director-Oncology is accountable for developing, managing, and overseeing long-term and strong relationships with strategically and operationally important Oncology sites and institutions. It includes building and enhancing the image and reputation of GSK with sites locally and providing an interface between GSK and the sites to create an optimal clinical trials environment to generate results in a timely manner with high quality outputs. **NOTE: for serious consideration, candidates must currently reside within the following geographic areas in the continental US: West Coast: California, Oregon, Nevada, Washington Mid-West: Illinois, Michigan, Ohio, Indiana, Missouri, Wisconsin Southeast: Tennessee, Florida, Alabama, Georgia, South Carolina, South /Central: Texas, Colorado, Louisiana, Arkansas Responsibilities This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Conduct strategic environmental surveillance in oncology to anticipate regulatory and operational changes affecting sites and R&D in the United States, and use those insights to design innovative, efficient partnerships. Provide insight to leadership on site landscape trends, operational risks, and emerging engagement models. Lead the development and expansion of a US oncology site network spanning academic centers, community practices, and emerging site model (hybrid networks, DCT enabled sites. Enhance collaboration between sites and GSK clinical teams to improve performance and resolve obstacles during site start‑up and study execution. Create and implement strategic partnership models and frameworks for strategic clinical sites. Build and nurture relationships with community sites, engaging local investigators and staff to expand the GSK partnership network Give an operational vision of the future GSK portfolio (collaborating with LOC MED) to key external stakeholders in order to anticipate partnerships and to help them to better prepare the arrival of clinical trials Provide strategic input for operational excellence, process efficiency and trial delivery both internally and externally Identify and disseminate best practices and contribute to standardization across local operations Track compliance with site partnership agreements, pinpoint problem areas, and take corrective actions to ensure successful outcomes. Collaborate, communicate, and resolve key operational issues with external site partners. Drive performance, by putting in place mutually agreed KPIs (quality and performance) and organizing periodic review with the different external partners Provide feedback to Leadership, Local Medical Affairs, LOC regarding the development of new partnerships and updates on existing ones. Responsible for standardizing processes, identifying and sharing best practices at internal cross functional process improvement teams. Champion patient centric solutions and representative strategies tailored to U.S. oncology populations. Collaborate with Feasibility, Clinical Operations, and Medical Affairs to drive optimal site placement and study performance. Partner with cross functional teams to optimize site activation timelines (regulatory packets, budgets/CTAs, onboarding, training). Identify bottlenecks at both the study and site level and implement targeted solutions to reduce cycle times. Drive adoption of digital and centralized solutions (e.g., eReg, remote SIVs, EMR- based identification). Build and maintain strong, trusted relationships with investigators, research coordinators, and site leadership. Participate in site visits to deliver targeted operational support and address site-specific challenges. Serve as an escalation point for site performance issues and proactively implement site specific action plans. Consider and develop unique site models, further enhancing portfolio of sites to include in studies. Why You? Basic Qualification We are seeking professionals with the following required skills and qualifications to help us achieve our goals: Bachelor's degree in related discipline, preferably in life science. 5 + years' experience in clinical research operations. 3 + years' experience in Oncology clinical research. Preferred Qualification If you have the following characteristics, it would be a plus: Good knowledge of the Drug Development Process. Excellent understanding of the Clinical Study Process including monitoring. Demonstrated track record of establishing and growing partnerships with strategic sites/ institutions. Strong client relationship and stakeholder management abilities. Solid knowledge of - and enthusiasm for - digital solutions and technology. Experience in designing, creating, and developing new and innovative projects is required to prove the ability to build from nothing and to be creative Ability to anticipate the evolution of clinical research and to propose strategic plans. Strong analytical and synthesis skills. Adaptability and reactivity. Recognizes potential obstacles and works to overcome and/or resolve them. Approaches change positively, helping self, team, and the business adapt. Views change as an opportunity to enhance performance and deliver added value. Acquire and maintain therapeutic area and product knowledge across GSK portfolio. Experience coordinating oncology clinical research trials. Agility to adapt to evolving operational and pipeline landscapes. What You Will Bring You collaborate well and act with integrity. You listen and respond clearly. You make complex issues practical and focus on outcomes. You support teams to deliver results and foster inclusion at every step. You bring a patient-centered mindset and a commitment to high quality. If this role fits your skills and ambitions, we encourage you to apply and help shape clinical partnerships that make a difference. Ready to apply? We welcome your application. Join us and help build strong site partnerships that deliver clinical trials with quality and purpose. #LI-GSK #LI-Remote The US annual base salary for new hires in this position ranges from $129,750 to $216,250. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at ************************ where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************
    $129.8k-216.3k yearly Auto-Apply 8d ago
  • Health Systems Director - Tennessee, Georgia, South Carolina (Field-Based)

    GSK, Plc

    Director job in Chattanooga, TN

    Site Name: USA - South Carolina - Columbia , USA - Georgia - Atlanta, USA - Georgia - Augusta, USA - Georgia - Columbus, USA - Georgia - Savannah, USA - South Carolina - Charleston, USA - Tennessee - Chattanooga, USA - Tennessee - Knoxville North, USA - Tennessee - Memphis, USA - Tennessee - Nashville Posted Date: Jan 8 2026 Geography to include TN, GA, and SC. GSK is becoming a more customer-centric organization while bringing an enterprise mindset to our ways of working. The US healthcare ecosystem is ever changing so must GSK in terms of how we best work with customers amidst continued consolidation in the industry. We have established a team that will apply the power of our portfolio to create stronger and more effective relationships with key organized providers/IDNs in the US. The Organized Provider Account Strategy team has built a customer-centric engagement model that delivers customer-centric value props and solutions to these large, sophisticated systems. The Health System Director will play a pivotal role in executing our Organized Provider Solutions and Business Unit (BU) strategies. The successful candidate will build and manage relationships with key stakeholders within the Organized Provider account, including service line and pharmacy leaders, who are critical influencers of patient access and future innovation. Responsibilities: * Strategic Account Planning: In collaboration with the Organized Provider Account Lead (OPAL), shape the strategic account plan across the enterprise and lead the execution of the plan. * Collaborative Account Management: Work with OPAL, Market Access and Business Unit partners to coordinate account management and identify opportunities to improve access and drive top-down demand at the enterprise level. * Integration and Access Management: Ensure integration and on-label access within account level decision-making platform tools (EMRs, formulary, account-level pathways, order sets, etc.), using on-label resources related to portfolio products and cross-functional matrix team support. * Clinical Knowledge: Maintain a fundamental clinical knowledge of the enterprise portfolio and competitive landscape. * Compliance and Risk Management: Stay informed of GSK policies to ensure compliance and risk framework adherence. * Strategic Insights: Provide insights and recommendations to optimize the execution of the strategic account plan across the enterprise. * Market Analysis: Monitor and analyze market trends and competitive activities to inform strategy. * Gathers insights from aligned accounts and serves as a rapid conduit of information back to the broader organization * Collaborates with Marketing on key initiatives and demonstrates the ability to execute marketing plans across GSK's product portfolio. * Establish & monitor KPIs on relationship health & system of care engagement and participate in regular business reviews. Why You? Basic qualifications: * Bachelor's degree * 5+ years of experience in market access and/or account management in a life-science industry * Direct leadership experience * Valid driver's license and 50-60% Travel Preferred Qualifications: * MBA and/or advanced clinical/science degree or equivalent * Proficiency in understanding decision making processes, care standardization, & value-based care market environment for IDNs with a proven track record engaging population health leaders * Extensive account management experience in Oncology and/or Specialty and/or Vaccines * Financial acumen * Experience working in a highly matrixed environment and influencing across multiple stakeholder groups with an enterprise mindset. * Demonstrated high learning agility and ability to adapt and pivot to continually changing product portfolio. * Proven history of bias toward taking initiative to achieve goals with a record of demonstrated performance. * Proven account selling skills and ability to grow business through strategic planning and execution. * Effective communication and strong presentation skills * Ability to apply Compliance Policies and Procedures (CPP) in unstructured and fluid situations. * Experience working within framework of patient privacy laws including HIPAA and similar state laws * Presentation / negotiation skills #LI-REMOTE #GSKCommercial Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at ************************ where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************
    $87k-127k yearly est. Auto-Apply 4d ago
  • System Director of Philanthropy

    Commonspirit Health

    Director job in Chattanooga, TN

    Where You'll Work CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia. We offer the following benefits to support you and your family: On-site childcare with extended hours Care@Work premium account for additional support with children, pets, dependent adults, and household needs Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Health/Dental/Vision Insurance Flexible spending accounts Voluntary Protection: Group Accident, Critical Illness, and Identify Theft Adoption Assistance Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Wellness Program Additional incentives for eligible full time day shift and night shift opportunities Job Summary and Responsibilities The System Director Philanthropy - More in Common Alliance is responsible for planning and administering a comprehensive and balanced fundraising program in support, overseeing the fundraising progress toward the successful attainment of the More in Common Alliance $100 million philanthropic campaign. The position will have direct fund-raising and strategic oversight as part of their job portfolio. This role reports to the South Region Vice President, Philanthropy with indirect reporting to the Regional Dean Morehouse School of Medicine, Chattanooga. The Director will set and implement complex strategic activities/collateral for fundraising, including giving opportunities, case statements and proposals. The Director will be responsible for the management and recruitment of volunteer and support groups, councils, committees and measures their impact on the overall goals of the associated organization. She/he will manage a portfolio of prospects and donors to build and maintain a prospect and donor base for the More in Common Alliance, engaging prospects and developing their relationship with the organization, ultimately increasing giving. Job Requirements Minimum Qualification Experience Minimum of five (5) years of not-for-profit fundraising and development experience Minimum of three (3) years of management experience CFRE desired, but not required Education Bachelor's degree in a related field Licensure None specified. Special Skills None specified. Training None specified.
    $87k-127k yearly est. Auto-Apply 60d+ ago
  • People Services Director

    Noor Staffing Group

    Director job in Winchester, TN

    Join us in beautiful Winchester, TN, as the next Hospital Director of HR / People Services offers a blend of natural beauty, historical charm, and convenient access to major cities, making it a desirable place to live, especially for those seeking a smaller town feel with easy access to amenities and outdoor activities. The People Services Director is a partner to the executive and leadership team members, responsible for defining, developing, and implementing People Service initiatives. Our locations include a combined approximate 200 bed acute and skilled care facilities along with more than 20 employed physician practices and more than 750 employees. The Director of HR is responsible for providing leadership and strategic direction for all areas of People Services, including employee relations, compensation management, performance management, training and leadership development. This is a hands-on role where the Director oversees a small team and may themselves assist in regularly performing day-to-day human resource and department operational tasks. The HR Director reports directly to the hospital CEO, while also collaborating with corporate. Many People Service functions are centralized and administered through the corporate offices which includes recruitment, onboarding, benefits administration, position control, performance reviews, transactions, employee and management self-service through the hospitals system. Winchester offers a range of cost-effective housing options, including affordable rental properties and moderately priced homes for purchase. Utilities in the area are relatively inexpensive, with reasonable rates for electricity, water, and gas. When it comes to groceries, Winchester is known for its competitive prices at local supermarkets, helping residents save on their monthly food expenses. Transportation costs are also affordable, whether you choose to drive or utilize public transportation, making it easier for residents to navigate the city without breaking the bank. Responsibilities Oversee human capital management and ensure effective employee evaluation processes are in place. Manage talent acquisition and employee relations to foster a positive workplace culture. Administer benefits and maintain HRIS for accurate employee data management. Develop strategic plans for organizational design and performance management. Ensure compliance with employment and labor laws while providing guidance on FMLA and OSHA regulations. Facilitate employee orientation and training programs to enhance workforce capabilities. From historic houses nestled in charming neighborhoods to sleek condos in bustling urban areas, Winchester offers diverse property types to accommodate varying tastes. Rental prices in the city are competitive, with options ranging from affordable studio apartments to luxurious penthouses. Home values have seen steady growth, reflecting the city's desirability as a place to live. Many residential areas boast amenities such as community pools, fitness centers, and walking trails, drawing residents looking for a blend of convenience and recreation in their living environments. Qualifications Proven expertise in human capital management and strategic planning Strong knowledge of employment and labor law, including FMLA Experience in talent acquisition and employee relations Proficient in HRIS systems such as Oracle HCM Excellent negotiation and performance management skills Background in benefits administration and payroll processes Familiarity with OSHA regulations and change management practices Whether you're drawn to the shimmering waters of Tim's Ford Lake for a day of boating and fishing or prefer the rugged terrain of Franklin State Forest for a challenging hike, Winchester has something for everyone. The serene atmosphere of Tim's Ford State Park beckons campers to set up under the stars while the lush forests echo with the sounds of rustling leaves and chirping birds. The seamless blend of natural attractions and recreational opportunities in Winchester contributes to a vibrant outdoor lifestyle that promotes well-being and a strong connection with the environment. Come and join our healthcare HR team, this opportunity won't wait!
    $76k-132k yearly est. 60d+ ago
  • Director, Warranty

    Default 4.5company rating

    Director job in Chattanooga, TN

    BUILT TO CONNECT At Astec, we believe in the power of connection and the importance of building long-lasting relationships with our employees, customers and the communities we call home. With a team more than 4,000 strong, our employees are our #1 advantage. We invest in skills training and provide opportunities for career development to help you grow along with the business. We offer programs that support physical safety, as well as benefits and resources to enhance total health and wellbeing, so you can be your best at work and at home. Our equipment is used to build the roads and infrastructure that connects us to each other and to the goods and services we use. We are an industry leader known for delivering innovative solutions that create value for our customers. As our industry evolves, we are using new technology and data like never before. We're looking for creative problem solvers to build the future with us. Connect with us today and build your career at Astec. LOCATION: This position will be located at our headquarters in Chattanooga, TN. Corporate relocation assistance is available. ABOUT THE POSITION Responsible for directing and supporting warranty administration, warranty analysis, problem resolution, and product improvement programs for all Astec Industries - Infrastructure Solutions Group products. Deliverables & Responsibilities · Oversee the organization, management, & daily operations of the warranty functions. · Monitor and review in-process claims to ensure claims are being addressed and resolved. · Administer and enforce all warranty polices. · Continuously seek ways to improve the customer experience. · Develop and track performance metrics. · Establish and continually improve warranty claim processing and adjudication processes · Leverage warranty analysis to identify, implement, and manage tools, applications, and processes to clearly identify trends and patterns in data. Ensure information is properly visualized and communicated to divisional stakeholders for resolution. · Lead activities associated with Problem Recognition processes, including administering the Non-Conforming and Corrective Action (NCCA) system, Corrective Action Request (CAR) creation, administration, and reporting. · Establish, administer, and clearly communicate standard and extended warranty policy. Monitor competitor's offerings and with Senior Leadership Team guidance adjust as required. · Develop and champion processes to leverage analysis of various data streams with the outcome of establishing specific Product Improvement Programs intended to improve the customer experience. · Lead, develop, and administer Returned Goods Analysis (RGA) processes. To be successful in this role, your experience and competencies are: · Bachelor's degree in Mathematics, Physics, Engineering, Business, Computer Science, or applicable field · Five (5) years supervisory or managerial experience · Knowledge of customer and product support fundamentals and processes · Proven track record of successfully managing warranty operations and processes across an organization. · Demonstrated business results through the collection, dissemination, and analysis of large amounts of data. · Ability to learn and teach complex mathematical and statistical concepts. · Strong interpersonal, communication and presentation skills · Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned. · Ability to identify problems or potential problems at both a strategic and functional level and make or recommend decisions to resolve the same. · Projects strong leadership skills · Excellent organization and time-management skills · Willingness to accept responsibility and take on new challenges. · Ability to influence others via communication to get desired results. · Ability to communicate effectively across cultures. · Ability to adapt communication style to meet need of the audience. · Ability to effectively present highly complex information in small or large group situations Supervisor and Leadership Expectations Is responsible for the overall direction, coordination, and evaluation of Department. Directly or indirectly manages one (1) to fifteen (15) supervisory and non-supervisory employees to include but not limited to Project Managers, Warranty Analysts, Claim Processors, Returned Goods Clerks, and Reliability Analysts. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in compliance with any applicable employment law guidelines and upon consultation with the Sr Director of Quality and/or Director of Human Resources if necessary. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. · Continuous devotion to meeting the needs of our customers · Honesty and integrity in all aspects of business · Respect for all individuals · Preserving entrepreneurial spirit and innovation · Safety, quality and productivity as means to ensure success Travel Requirements: Small percentage of travel, regional, international WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
    $58k-106k yearly est. 60d+ ago
  • Assistant Director of Foster Care

    Clarvida

    Director job in Chattanooga, TN

    at Clarvida - Tennessee Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. About your Role: The Assistant Director of Foster Care supports the oversight and operations of Clarvida's Foster Care program, ensuring that core values such as excellence, integrity, innovation, sustainability, people-centered care, and a positive work culture are reflected in every aspect of service delivery. In this role, you will assist the Behavioral Health Program Director in managing clinical services across multiple settings, including outpatient, community-based, school-based, and contracted programs. Additional responsibilities include maintaining a clinical caseload and providing clinical supervision to therapists and program coordinators. Does the Following Apply to You? A Master's degree in a Human Service discipline that is eligible for advanced clinical licensure in Tennessee from an accredited four-year college or university. Minimum 3 years' experience working with children/adolescents and families in a therapeutic treatment environment Experience with supervising other clinicians and relevant background of leadership in Behavioral Health is desirable What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Pet Insurance Employee Assistance program Perks @Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement Cellphone stipend *benefits may vary based on Position/State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for?Clarvida has a variety of positions in various locations; please go to******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, A [email protected] email (the email address for which will change upon your reply) or a personal LinkedIn account that is associated with a Clarvida.com email address.
    $32k-55k yearly est. Auto-Apply 38d ago
  • Associate Director of Women's Ministry and Discipleship

    Covenant College 3.5company rating

    Director job in Lookout Mountain, GA

    Covenant College Job Description Associate Director of Women's Ministry and Discipleship Join a team of employees who are committed to an exciting mission to offer the world biblically grounded men and women equipped to live out extraordinary callings in ordinary places. Covenant College is a community committed to the Bible as the inerrant Word of God, and everything we do is grounded in our Reformed theology and worldview. Covenant has a beautiful 400-acre campus that stretches atop Lookout Mountain, Georgia on the Georgia/Tennessee border, just outside of Chattanooga. The community is a hub of vibrant cultural, educational, business, high-tech and entertainment activity and is an affordable place to live or raise a family. The campus enjoys incredible vistas of the Smoky Mountains and the Cumberland Plateau with views that span across several states. The region is widely known as an outdoor recreational paradise for campers, boaters, cyclists, climbers, cavers and hikers, all this while being conveniently located within two hours of Atlanta, Nashville and Knoxville. Summary: The Associate Director of Women's Ministry and Discipleship serves alongside the Chaplain to shepherd students towards growth in their love and knowledge of Jesus Christ and his Gospel. The primary responsibility is the discipleship of female students on campus, which involves helping to create and implement a vision for spiritual formation and care for women in both individual and group settings. This role is an important part of a highly collaborative team that ministers together to meet the needs of the Covenant College campus. Responsibilities: Women's Ministry Ministry to the female students on campus will be the primary focus of the position. This person will provide opportunities for women to grow in their love and knowledge of God and his word, and will provide intentional shepherding and discipleship. They will meet with female students in various capacities for discipleship through mentoring and counseling, and will organize small groups, Bible studies, and book studies, along with other discipleship-focused events. Departmental Discipleship Roles This person will be expected to work alongside the Chaplain in training and equipping students who are part of discipleship ministries through the Chapel department. Chapel The Associate Director will be expected to attend all chapel services and will occasionally be asked to speak in chapel. They may work with the Chaplain to identify speakers to invite to campus. They will also assist with the planning and execution of chapel conferences, including the Schaeffer Conference on True Spirituality and the Kingdom Life Conference. Institutional: This person will be asked to sit on various college committees and will be a part of the Student Development team, participating in Student Development meetings and events. Denominational: Collaborate and network with key PCA agencies for the good of the college and the development of students. Contribute where possible to PCA women's ministry initiatives (writing, teaching, conferences, etc.) Other duties as assigned by the college Chaplain. Requirements: Possess a vibrant relationship with Jesus Christ. Love for God's word and the gospel of Jesus Christ. Passion for teaching, discipling, and nurturing college-aged students. Exceptional relational gifts with a high level of emotional intelligence (EQ self and others). Experience working collaboratively and cooperatively with teams and mission-critical stakeholders. Excellent listening skills. Excellent public speaking, verbal, and written communication skills. Experience leading and/or participating in discipleship ministry. Good intuition, discernment, and decision-making skills. Unquestioned integrity and strict confidentiality. Master's degree in Theology or other field-related area (in process or completed). Familiarity with the PCA denomination. Working knowledge of email, calendars, spreadsheets, and word processing applications (e.g. Google Apps, Microsoft Office). Preferences: Three or more years of experience working with or leading teams. Experience in a not-for-profit and/or higher education work environment. Two years in a people and/or project management role. Covenant College alum. Advanced administrative skills and experience. Advanced resource management skills and experience. Additional Eligibility Requirements: An acceptance of and commitment to Jesus Christ as Savior and Lord. An understanding of the mission and purpose of Covenant College. A strong understanding of and commitment to Scripture, the Westminster Standards, and the doctrinal standards of the Presbyterian Church of America (PCA) denomination. Must be able to assent to Covenant College's Staff Commitments Physical Work Environment: This role is expected to be performed on campus unless otherwise directed or arranged for and operates primarily in a professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets, and other job-related technology. There is a mix of standing and sitting for this particular role. Classified as light, occasional lifting or lowering an object from one level to another (includes upward pulling) up to 10 lbs. Expressing or exchanging ideas and conversation by means of the spoken and written word; needs to be fluent and conversant using the English language. Generally, college hours of operation for full-time staff are Monday through Friday, 8:00 am to 4:30 pm. Occasional evening and weekend work may be required as job duties demand. Occasional travel required for this position. .Position Classification: Department/Unit: Student Development/Chapel Job Title: Associate Director of Women's Ministry and Discipleship Job Status: Regular full-time, FLSA Exempt Reports to: College Chaplain Job Class: Professional Job Type: Permanent Benefit Eligible: Yes To Apply: Interested applicants should apply at ****************************************** Qualified candidates will have the opportunity to attach supporting documents to the application. Documents required for this position include: Letter of interest Résumé - including contact information for three references Brief statement (two-page maximum) summarizing the applicant's philosophy of student discipleship. Of particular interest is how the applicant views this area, complementing the full educational life of the college in light of the college's motto of "In all things Christ preeminent." A statement or expression of your personal faith, sharing about your walk with Jesus and the ongoing work of Christ in your life, and your understanding of and commitment to Scripture, the Westminster Confession of Faith (************************************* and the doctrinal standards of the Presbyterian Church in America (******************************** 7/31/2025
    $78k-97k yearly est. 14d ago
  • Director of Meats

    Provision People

    Director job in Athens, TN

    Lead the Products! Become a Director of Products at an Award-Winning Company Join a Winning Team: Our client, a renowned leader in the retail industry, is seeking a passionate and experienced Director of Products to take their product departments to the next level. This is your chance to shape the future of a thriving business and make a real impact. What You'll Do: Lead and collaborate with Store Managers and product Department Managers to execute exceptional merchandising, policies, and training across all locations. Provide expert guidance and support, ensuring top-notch product department operations through travel and on-site visits. Craft and update effective policies and procedures, making sure procedures run smoothly and safely. Be a competitive sleuth, researching rivals and working with vendors and customers to maximize efficiency and product offerings. Inspect incoming and existing products, ensuring quality and adherence to standards. Oversee the entire product department, keeping all operations running like a well-oiled grill. Partner with Store Managers on recruitment, training, and performance reviews for product department staff. Who You Are: A seasoned pro with 7+ years in the product and grocery industries, you have at least 2 years of management experience under your belt. You possess a deep understanding of retail food, perishable department operations, and merchandising. Quick decision-making skills and a commitment to safety are critical, as you'll be a safety champion ensuring compliance with all regulations. A Certified Food Safety Manager badge is a must-have. Ready to Rise to the Top? If you're a product maestro with the leadership chops to spearhead success, apply now! We offer a competitive salary and benefits package, along with the opportunity to make a lasting mark on a thriving company.
    $58k-103k yearly est. 60d+ ago
  • Center Director

    Join Parachute

    Director job in Athens, TN

    Department Center Management Employment Type Full Time Location Athens, TN Workplace type Onsite Compensation Up to $100K ($70K - $75K base + up to 35% monthly bonus) + benefits Key Responsibilities Required Qualifications Why Join Parachute? About Join Parachute Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine. Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments.
    $70k-75k yearly 56d ago
  • Director, Warranty

    Astec Industries 4.6company rating

    Director job in Chattanooga, TN

    Job Description BUILT TO CONNECT At Astec, we believe in the power of connection and the importance of building long-lasting relationships with our employees, customers and the communities we call home. With a team more than 4,000 strong, our employees are our #1 advantage. We invest in skills training and provide opportunities for career development to help you grow along with the business. We offer programs that support physical safety, as well as benefits and resources to enhance total health and wellbeing, so you can be your best at work and at home. Our equipment is used to build the roads and infrastructure that connects us to each other and to the goods and services we use. We are an industry leader known for delivering innovative solutions that create value for our customers. As our industry evolves, we are using new technology and data like never before. We're looking for creative problem solvers to build the future with us. Connect with us today and build your career at Astec. LOCATION: This position will be located at our headquarters in Chattanooga, TN. Corporate relocation assistance is available. ABOUT THE POSITION Responsible for directing and supporting warranty administration, warranty analysis, problem resolution, and product improvement programs for all Astec Industries - Infrastructure Solutions Group products. Deliverables & Responsibilities · Oversee the organization, management, & daily operations of the warranty functions. · Monitor and review in-process claims to ensure claims are being addressed and resolved. · Administer and enforce all warranty polices. · Continuously seek ways to improve the customer experience. · Develop and track performance metrics. · Establish and continually improve warranty claim processing and adjudication processes · Leverage warranty analysis to identify, implement, and manage tools, applications, and processes to clearly identify trends and patterns in data. Ensure information is properly visualized and communicated to divisional stakeholders for resolution. · Lead activities associated with Problem Recognition processes, including administering the Non-Conforming and Corrective Action (NCCA) system, Corrective Action Request (CAR) creation, administration, and reporting. · Establish, administer, and clearly communicate standard and extended warranty policy. Monitor competitor's offerings and with Senior Leadership Team guidance adjust as required. · Develop and champion processes to leverage analysis of various data streams with the outcome of establishing specific Product Improvement Programs intended to improve the customer experience. · Lead, develop, and administer Returned Goods Analysis (RGA) processes. To be successful in this role, your experience and competencies are: · Bachelor's degree in Mathematics, Physics, Engineering, Business, Computer Science, or applicable field · Five (5) years supervisory or managerial experience · Knowledge of customer and product support fundamentals and processes · Proven track record of successfully managing warranty operations and processes across an organization. · Demonstrated business results through the collection, dissemination, and analysis of large amounts of data. · Ability to learn and teach complex mathematical and statistical concepts. · Strong interpersonal, communication and presentation skills · Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned. · Ability to identify problems or potential problems at both a strategic and functional level and make or recommend decisions to resolve the same. · Projects strong leadership skills · Excellent organization and time-management skills · Willingness to accept responsibility and take on new challenges. · Ability to influence others via communication to get desired results. · Ability to communicate effectively across cultures. · Ability to adapt communication style to meet need of the audience. · Ability to effectively present highly complex information in small or large group situations Supervisor and Leadership Expectations Is responsible for the overall direction, coordination, and evaluation of Department. Directly or indirectly manages one (1) to fifteen (15) supervisory and non-supervisory employees to include but not limited to Project Managers, Warranty Analysts, Claim Processors, Returned Goods Clerks, and Reliability Analysts. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in compliance with any applicable employment law guidelines and upon consultation with the Sr Director of Quality and/or Director of Human Resources if necessary. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. · Continuous devotion to meeting the needs of our customers · Honesty and integrity in all aspects of business · Respect for all individuals · Preserving entrepreneurial spirit and innovation · Safety, quality and productivity as means to ensure success Travel Requirements: Small percentage of travel, regional, international WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
    $41k-80k yearly est. 29d ago

Learn more about director jobs

How much does a director earn in Chattanooga, TN?

The average director in Chattanooga, TN earns between $44,000 and $131,000 annually. This compares to the national average director range of $66,000 to $192,000.

Average director salary in Chattanooga, TN

$76,000

What are the biggest employers of Directors in Chattanooga, TN?

The biggest employers of Directors in Chattanooga, TN are:
  1. Astec
  2. McCallie School
  3. Default
  4. The Little Gym
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