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Omnichannel AI Engagement Director (Remote)
University of Chicago Medical Center 4.7
Remote director community programs job
A prominent healthcare institution in Chicago is seeking an Omnichannel Patient Engagement ProgramDirector to lead various AI initiatives and enhance patient engagement. This full-time remote position requires significant project management experience in healthcare and a strong marketing strategy background. Ideal candidates will have a Bachelor's degree in a relevant field, excellent leadership skills, and a commitment to patient-centered care. Join us to innovate and improve healthcare delivery.
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$93k-126k yearly est. 5d ago
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Director, Volunteer Engagement & Award Programs (Remote)
Kentucky Society of Association Executives Inc. 3.5
Remote director community programs job
A professional association in Washington is seeking a Director of Volunteer Engagement to develop and implement innovative strategies for volunteer recruitment and engagement. The ideal candidate will have a Bachelor's degree and at least 5 years of experience in volunteer program management. Responsibilities include overseeing day-to-day operations, collaborating with leadership, and managing the annual budget. Benefits include flexible work hours and a generous retirement plan.
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$99k-153k yearly est. 2d ago
Director, Volunteer Engagement & Award Programs (Remote)
Tennessee Society of Association Executives 3.4
Remote director community programs job
An association management organization in Washington, DC is seeking a Director of Volunteer Engagement to develop strategies for volunteer recruitment and engagement. This role involves overseeing the operations of the Volunteer Engagement department, managing the budget, and enhancing the volunteer experience. The ideal candidate will have a Bachelor's degree and at least 5 years of relevant experience, along with strong communication and project management skills. Telework options are available, and the organization offers a range of benefits including flexible work hours.
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$93k-143k yearly est. 2d ago
Director Programs
Homeport 3.8
Director community programs job in Columbus, OH
Job purpose
The Director of Programs provides strategic and operational leadership for Homeport's housing and resident-centered services, integrating the functions of Housing Advisory Services and Resident Services into a unified, impact-driven department. Reporting to the Vice President of Programs & Impact, this position ensures that Homeport's programs are effectively designed, implemented, and evaluated to support residents in achieving housing stability, financial wellness, and overall well-being.
The Director of Programs will oversee a multidisciplinary team of Service Coordinators, Housing Advisors, and Program Managers, ensuring consistent service delivery, compliance, and alignment with Homeport's mission, strategic goals, and performance standards.
Duties and responsibilities
Program Leadership & Strategy
Lead and manage the integration of Housing Advisory Services and Resident Services under a cohesive programmatic framework.
Develop and implement strategies that promote housing stability, homeownership readiness, financial capability, and community engagement among Homeport residents.
Align program initiatives with Homeport's strategic priorities, logic model, and organizational impact framework.
Monitor program outcomes and ensure data-driven decision-making for continuous improvement.
Team Supervision & Development
Provide direct supervision, coaching, and performance management for Service Coordinators, Housing Advisors, and Program Managers.
Foster a collaborative, person-centered, and trauma-informed team culture that promotes staff development and accountability.
Identify training and professional development needs across program teams and implement capacity-building opportunities.
Program Operations & Compliance
Ensure all programs comply with funder requirements, HUD and industry standards, and internal policies.
Oversee quality assurance processes, service documentation, and data accuracy in client management systems.
Collaborate with the Finance and Resource Development teams to monitor budgets, prepare grant reports, and align service delivery with funding goals.
Partnerships & Community Engagement
Cultivate partnerships with local organizations, government agencies, and service providers to enhance program reach and impact.
Represent Homeport in community coalitions, committees, and events related to housing stability and resident well-being.
Support cross-departmental collaboration to ensure residents and clients receive holistic, coordinated services.
Evaluation & Impact
Develop and maintain outcome measurement tools and performance dashboards in collaboration with the Impact & Evaluation function.
Translate data and resident feedback into actionable program enhancements.
Contribute to impact reporting for internal leadership, the Board of Directors, and external funders.
Qualifications
Bachelor's degree in Social Work, Public Administration, Nonprofit Management, or related field required; Master's preferred.
Minimum of 7 years of progressive leadership experience in housing services, community development, or social services.
Proven experience managing multidisciplinary teams and overseeing multiple program areas.
Strong understanding of housing counseling, resident engagement, and supportive services.
Demonstrated ability to use data for decision-making and performance improvement.
Excellent communication, organizational, and relationship management skills.
Commitment to equity, inclusion, and person-centered service delivery.
Core Competencies
Strategic and Operational Leadership
Staff Development and Supervision
Cross-Functional Collaboration
Data-Driven Program Management
Resident and Community Engagement
Continuous Improvement and Accountability
Licensing and Certification
None required
Homeport Behaviors and Values:
Supports Homeport's mission of creating strong communities by developing quality, affordable homes on a cornerstone of dignity, security and opportunity.
Homeport's Core Values Are:
Trust
Accountability
Collaboration
Unity
Quality
Tools and Equipment
Personal computer and office equipment will be used on a daily basis.
Physical requirements
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasionally accessibility via cell phone, ability to work a nonstandard work week and/or work evening hours, may be required.There may be occasional travel on company and/or personal time as well as work at various locations. This position requires a reliable, personal means of transportation. This individual in this position must hold and maintain Ohio driver's license with an acceptable driving record. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
Direct reports
Housing Advisors
Program Managers
Service Coordinators
Program Coordinator/Specialist
$49k-76k yearly est. 2d ago
Program Director
Arthur J Gallagher & Co 3.9
Remote director community programs job
Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
How you'll make an impact
We are currently seeking an experienced and relationship-driven property and casualty insurance expert to join our team and serve as a ProgramDirector. In this role, you'll be the trusted advisor and relationship lead for our housing authority and public entity clients-supporting them with expert guidance, responsive service, and proactive claims and governance support. The ProgramDirector will serve as the primary point of contact for RPA's property and casualty risk pools. This role involves overseeing member relationships, coordinating governance and board activity, and ensuring the delivery of high-touch customer service and program excellence.
This role has the opportunity to be fully remote, with some travel throughout the year.
How You'll Make an Impact
Client Stewardship: Serve as the go-to contact for all member needs, from onboarding to renewal
Program Governance: Plan and attend board meetings, assist with meeting agendas, and present updates
Claims & Risk Management: Liaise with TPA partners and elevate high-impact claims issues as needed
Member Engagement: Travel regionally to visit members, review coverage, and conduct program reviews
Operational Coordination: Collaborate with internal teams on billing, documents, coverage issuance, and compliance
About You
Active P&C Insurance License
2+ years of P&C insurance, public risk pool, or nonprofit experience
Strong communication, relationship management, and organizational skills
Experience working with public boards, committees, or governance bodies
Must be open to travel
Preferred Attributes & Behaviors
Passion for public service and risk-sharing principles
Strong problem-solving and time management abilities
Able to build rapport with a diverse range of stakeholders
#LI-KK2
#Remote
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
$47k-78k yearly est. 1d ago
Actuarial Principal - Strategic FP&A Leader (Remote)
Humana Inc. 4.8
Remote director community programs job
A leading healthcare provider in Alaska is seeking an Actuarial Analytics/Forecasting Principal to join their Financial Planning & Analysis team. This role involves analyzing and forecasting financial data and providing strategic guidance to business leaders. Candidates should have a Bachelor's degree, strong communication skills, and 10+ years of technical experience. The position offers significant exposure to leadership and opportunities for advancement. Competitive salary and benefits included.
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$93k-115k yearly est. 5d ago
Strategic Advisory Principal: Lead Transformations
Cognizant 4.6
Remote director community programs job
A leading consulting firm is seeking a Consulting Principal to lead client engagements and ensure the delivery of innovative solutions. The role requires over 10 years of extensive consulting experience, proficiency in digital strategy development, and strong team management skills. With a focus on client satisfaction, you will oversee project teams and drive strategic growth. This is a remote position, offering a competitive salary of $95,000-$125,000 and various benefits.
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$95k-125k yearly 2d ago
Clinical Director - Community Program Staten Island
Safe Horizon, Inc. 4.2
Remote director community programs job
Job Description
The Staten Island CommunityProgram Clinical Director utilizes outstanding management skills and effective leadership to oversee Safe Horizon's community-based program located on Staten Island. The Clinical Director will play a key leadership role on Staten Island, acting as a voice for Safe Horizon with public officials, city agencies, and other service providers. The Clinical Director will advocate for victims of crime and abuse, ensure effective and well-coordinated service delivery, and work to enhance Safe Horizon's profile across Staten Island.
Responsibilities:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches.
Responsible for the overall management and clinical supervision of a Clinician and other direct service staff members to ensure effective service delivery to victims of crime and abuse.
Provide expert clinical consultation (with an emphasis on the dynamics and impact of trauma)
Monitors staff's performance through regular observation of client work and documentation.
Ensures that staff members conduct their work in client-centered and trauma-informed ways.
Effectively recruits, hires, and trains new staff; manages employee performance following Safe Horizon policy.
Actively participate in individual and group supervision; including conducting individual and group supervision for direct reports, in accordance with Safe Horizon's quality supervision standards.
Coordinates staff training and development activities and leads staff meetings.
Co-leads the Staten Island Sexual Assault Task Force.
Represents Safe Horizon on external committees and serves on internal committees.
Builds and maintains community partnerships and agreements with service providers to ensure seamless referrals and to advocate for victims of crime and abuse living on Staten Island.
Works collaboratively with other Safe Horizon program and administrative departments to ensure effective program operations; and
Responsible for oversight of the Rape Survivor Advocates program.
Support a small caseload of clients with advocacy, assistance filing for OVS compensation, ETP, counseling, etc.
Knowledge and Skills:
Required:
Ability to effectively manage a diverse staff.
Ability to build a team and effectively manage staff to successfully complete projects and achieve deliverables.
Ability to develop and coach staff using a strength-based, trauma-informed approach to supervision and professional development.
Ability to hold staff accountable, provide constructive feedback, and manage performance effectively.
Willingness to work as part of a learning community.
Flexibility and openness to testing new interventions and practices.
Ability to motivate staff and rally a team around change with the goal of enhanced service delivery.
Comfort with technology and ability to use data to drive decisions.
Ability to make decisions based on sound judgment and insight.
Strong interpersonal and communication skills.
Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies.
Willingness to self-reflect and openness to feedback.
Strong crisis management skills.
Sound knowledge of victimization issues; and social and criminal justice systems.
Excellent verbal and written communications skills
Qualifications:
Required:
5 years of supervisory experience.
Desirable:
Preferably 2-3 years of experience working with a victim of sexual assault, domestic violence victims, child abuse victims, general mental health practice.
Required:
Licensed Master's Degree in social work (LCSW) or equivalent, equivalent -Minimum of 5 years experience working with survivors, children, of domestic violence, crime victims, or sexual assault.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
Please follow this link to view complete EEO Law and complaint filing information:
Know Your Rights: Workplace discrimination is illegal
Hiring Range: $80,000 - $90,000 Annual
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$80k-90k yearly 23d ago
Community Director - PIE
Boldlygo Career and HR Management
Director community programs job in Westerville, OH
Multi-Family CommunityDirector - Bexley, OH
Dietz Property Group is looking to hire a full-time CommunityDirector to help lead a residential multifamily property in Bexley, OH.
This CommunityDirector position earns a competitive base wage or $20-30 per hour, plus bonuses. We also offer a robust benefits package including health, dental, vision, life insurance, STD/LTD, FSA/Dependent care, generous paid time off (PTO), 10 paid holidays, paid bereavement, paid jury duty, a 401(k) plan with company match, employee assistance programs, and more!
A DAY IN THE LIFE AS A COMMUNITYDIRECTOR
As a CommunityDirector for Dietz Property Group, you will lead staff to provide excellent customer service and property management with the goal of creating a desirable place to reside thereby maximizing the property's performance. Daily duties include guiding and encouraging staff members, showing apartments to potential residents, collecting rent, and professionally addressing resident questions/needs.
In addition to residents and coworkers, you and your Maintenance Supervisor communicate and coordinate with vendors and outside contractors on a regular basis, keeping great resident relations with resident events. Though some duties are daily/weekly, each day will be something different. You love that you are never bored! And, most of all, you feel great about the important part you play in our success as the face of our property management company!
WORK SCHEDULE
This is a full-time CommunityDirector position for which the hours vary depending on the property needs but mostly is an M-F 9 to 6.
READY TO JOIN OUR RESIDENTIAL PROPERTY MANAGEMENT TEAM?
Please apply directly at: dietzpropertygroup.com/careers.
Dietz Property Group is an Equal Opportunity Employer and does not discriminate based on military or veteran status or any other legally protected classification. This is a non-smoking, drug-free environment. This job description is designed to be a good representation of the job requirements but is not a comprehensive listing of activities, duties or responsibilities required of the employee.
Qualifications
QUALIFICATIONS FOR A COMMUNITYDIRECTOR
A minimum of 3 years of leasing experience with at least 1 year in a property management leadership role
Proven leadership ability to manage a staff of employees
A problem solver, with a high sense of urgency and a can-do attitude
Strong verbal and written communication skills
Dedication to exceptional customer service
A commitment to the core values and purpose outlined at the beginning of this ad
Do you have these qualifications and maybe more?! If so, you might just be perfect for this residential CommunityDirector / Property Manager position!
Additional InformationAll your information will be kept confidential according to EEO guidelines.
$20-30 hourly 60d+ ago
Director / Sr Program Manager, AI Accelerator
Quadric, Inc.
Remote director community programs job
Job Description
Quadric has created an innovative general purpose neural processing unit (GPNPU) architecture. Quadric's co-optimized software and hardware is targeted to run neural network (NN) inference workloads in a wide variety of edge and endpoint devices, ranging from battery operated smart-sensor systems to high-performance automotive or autonomous vehicle systems. Unlike other NPUs or neural network accelerators in the industry today that can only accelerate a portion of a machine learning graph, the Quadric GPNPU executes both NN graph code and conventional C++ DSP and control code.
If making an impact and having a seat at the table is important to you, this is the opportunity for you. Join our small, rapidly-growing team at Quadric to develop supercomputer technology designed for the Edge. In this position, you will be a core member of our team, and will have an opportunity to grow in the company of expert technologists who also happen to be good people you'll want to spend time with.
What We Value:
Integrity, Humility, Happiness
What We Expect:
Initiative, Collaboration, Completion
Quadric is seeking an experienced and highly technical Program Manager to drive the successful planning and execution of our software and hardware product releases, focusing on our cutting-edge AI acceleration chips and embedded systems. This is a critical leadership role responsible for program management across the entire product lifecycle, from initial concept and customer requirements gathering to final release, delivery, and safety certification.
Key Responsibilities
Program and Project Management
SW Release Management: Own and program manage all aspects of complex Software (SW) Releases, ensuring on-time delivery, quality, and scope adherence.
Execution and Tracking: Drive and track progress across engineering and cross-functional teams, identifying bottlenecks, mitigating risks, and proactively driving execution to meet program milestones.
Process Implementation: Champion and enforce effective program management methodologies and best practices across the organization.
Cross-Functional Leadership: Facilitate and drive alignment between engineering (SW, HW, Silicon), product management, sales, operations, and external partners.
Customer Engagement and Requirement Management
Customer Advocacy: Act as the primary point of contact for technical program matters with key customers, translating their needs into actionable engineering tasks.
Defect and Requirement Funnel: Manage the funneling of requirements and defects back to the engineering organization, ensuring clear prioritization and timely resolution.
External Communication: Clearly communicateprogram status, risks, and dependencies to executive leadership, technical teams, and external stakeholders.
Safety Certification and Compliance
Certification Drive: Lead the end-to-end program management for safety certification processes (e.g., ISO 26262, IEC 61508) for our products and associated tools, ensuring all necessary documentation and engineering rigor is met.
Requirements
Required Qualifications
Experience: Minimum of 15+ years of progressive experience in a Program Management (PM) role, specifically focused on technical programs involving AI acceleration chips, embedded systems, software, and hardware.
Education: Master's degree (MS) in Computer Science or a related technical field is required.
Global Collaboration: Proven experience successfully working with and managing distributed teams and programs across multiple geographies and timezones.
PM Tools Expertise: Deep expertise and proficiency with Program Management tools such as JIRA, GitHub Issues, and Quality Center (QC), including advanced reporting and workflow management.
Domain Knowledge: Demonstrated ability to drive complex technical projects in the AI/ML and embedded processing domain.
Highly Desired Skills and Experience (Pluses)
AI Compiler Knowledge: Good understanding and working knowledge of AI SW compilers (e.g., TVM, MLIR, LLVM, IREE).
AI Frameworks and Kernels: Knowledge of AI kernel development and familiarity with popular deep learning frameworks like JAX, PyTorch, ONNX, and TensorFlow (TF).
Professional Certification: Current Program Management (PM) certification (e.g., PMP, PgMP, CSM, SAFe) is a significant plus.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Free Food & Snacks
Stock Option Plan
$97k-174k yearly est. 5d ago
Director / Sr Program Manager, AI Accelerator
Quadric.Io
Remote director community programs job
Quadric has created an innovative general purpose neural processing unit (GPNPU) architecture. Quadric's co-optimized software and hardware is targeted to run neural network (NN) inference workloads in a wide variety of edge and endpoint devices, ranging from battery operated smart-sensor systems to high-performance automotive or autonomous vehicle systems. Unlike other NPUs or neural network accelerators in the industry today that can only accelerate a portion of a machine learning graph, the Quadric GPNPU executes both NN graph code and conventional C++ DSP and control code.
If making an impact and having a seat at the table is important to you, this is the opportunity for you. Join our small, rapidly-growing team at Quadric to develop supercomputer technology designed for the Edge. In this position, you will be a core member of our team, and will have an opportunity to grow in the company of expert technologists who also happen to be good people you'll want to spend time with.
What We Value:
Integrity, Humility, Happiness
What We Expect:
Initiative, Collaboration, Completion
Quadric is seeking an experienced and highly technical Program Manager to drive the successful planning and execution of our software and hardware product releases, focusing on our cutting-edge AI acceleration chips and embedded systems. This is a critical leadership role responsible for program management across the entire product lifecycle, from initial concept and customer requirements gathering to final release, delivery, and safety certification.
Key Responsibilities
Program and Project Management
SW Release Management: Own and program manage all aspects of complex Software (SW) Releases, ensuring on-time delivery, quality, and scope adherence.
Execution and Tracking: Drive and track progress across engineering and cross-functional teams, identifying bottlenecks, mitigating risks, and proactively driving execution to meet program milestones.
Process Implementation: Champion and enforce effective program management methodologies and best practices across the organization.
Cross-Functional Leadership: Facilitate and drive alignment between engineering (SW, HW, Silicon), product management, sales, operations, and external partners.
Customer Engagement and Requirement Management
Customer Advocacy: Act as the primary point of contact for technical program matters with key customers, translating their needs into actionable engineering tasks.
Defect and Requirement Funnel: Manage the funneling of requirements and defects back to the engineering organization, ensuring clear prioritization and timely resolution.
External Communication: Clearly communicateprogram status, risks, and dependencies to executive leadership, technical teams, and external stakeholders.
Safety Certification and Compliance
Certification Drive: Lead the end-to-end program management for safety certification processes (e.g., ISO 26262, IEC 61508) for our products and associated tools, ensuring all necessary documentation and engineering rigor is met.
Requirements
Required Qualifications
Experience: Minimum of 15+ years of progressive experience in a Program Management (PM) role, specifically focused on technical programs involving AI acceleration chips, embedded systems, software, and hardware.
Education: Master's degree (MS) in Computer Science or a related technical field is required.
Global Collaboration: Proven experience successfully working with and managing distributed teams and programs across multiple geographies and timezones.
PM Tools Expertise: Deep expertise and proficiency with Program Management tools such as JIRA, GitHub Issues, and Quality Center (QC), including advanced reporting and workflow management.
Domain Knowledge: Demonstrated ability to drive complex technical projects in the AI/ML and embedded processing domain.
Highly Desired Skills and Experience (Pluses)
AI Compiler Knowledge: Good understanding and working knowledge of AI SW compilers (e.g., TVM, MLIR, LLVM, IREE).
AI Frameworks and Kernels: Knowledge of AI kernel development and familiarity with popular deep learning frameworks like JAX, PyTorch, ONNX, and TensorFlow (TF).
Professional Certification: Current Program Management (PM) certification (e.g., PMP, PgMP, CSM, SAFe) is a significant plus.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Free Food & Snacks
Stock Option Plan
$97k-174k yearly est. Auto-Apply 60d+ ago
Senior Director of Program Delivery
Code for America 4.2
Remote director community programs job
Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we've worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.
Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most.
With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we're building a movement of motivated change agents driven by meaningful results and lasting impact.
At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.
Code for America is looking for a talented Senior Director of Program Delivery who will provide strategic leadership for delivery excellence, ensuring projects consistently meet their goals and strengthen the organization's reputation. Your guidance will empower your team to thrive as leaders and create stronger, more consistent delivery systems across the organization. By ensuring projects are executed with discipline and vision, you will directly position the organization to scale its impact in critical safety net areas like SNAP and Medicaid.
About the role:
Code for America is a leading implementer of human-centered design and technology approaches, with a mission to help make government work well for everyone. Our projects include custom software development (e.g., building a new online child care application in Illinois), technology-enabled advisory services (e.g., standing up a new automated Medicaid renewals system in Minnesota), and scalable product development (e.g., building Summer EBT products for multiple states to use).
At a time when the social safety net is under historic strain, Code for America is being called on to help millions of people access critical benefits like SNAP and Medicaid. The Senior Director of Program Delivery will ensure we rise to that challenge - ensuring our projects are delivered with discipline, clarity, and excellence.
This leader will manage the Safety Net programs team, guiding them to deliver high-impact projects that meet the needs of governments, funders, and - most importantly - the people we serve. The Senior Director will be accountable for ensuring projects are delivered on time, within budget, and with outcomes that strengthen the fabric of the safety net.
Working in close partnership with the Executive Director of Safety Net Strategy, this leader will ensure day-to-day execution is consistently aligned with strategic priorities and responsive to emerging shifts in the safety net ecosystem. Together, these roles will provide the balance of vision and disciplined delivery needed to meet this historic moment.
This role requires deep expertise in Safety Net benefit areas (SNAP and/or Medicaid), or transferable experience delivering technology within complex eligibility or benefits programs, a strong understanding of civic technology, human-centered principles and practices, and government systems. This role also requires experience delivering software or digital services with or for government partners, ideally in human services. Finally, the person in this role must have the leadership skills to align complex, cross-disciplinary teams around ambitious goals.
This role will report to the Chief Operating Officer and is expected to travel no more than 15% of the time.
Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position.
In this position you will:
Program Delivery Excellence:
Project management: Ensure every project is managed against clear goals, roles, timelines, and accountability, so progress is visible and delivery is reliable; ensure project kick-off and close-out processes are consistent across the portfolio.
Risk mitigation & compliance management: Proactively identify delivery and partnership risks, ensure clear escalation and timely resolution, and integrate compliance onboarding (e.g., HIPAA, security, data privacy) so new staff can contribute without delays or exposure).
Partner engagement, accountability, and narrative: Set consistent expectations for communication, transparency, and collaborative decision-making with government partners, while aligning internal narratives for funders and stakeholders.
Budget and commercial awareness: Ensure relevant leaders and team members understand cost realities, overhead, and philanthropic subsidy to ground decisions in financial feasibility.
Documentation & knowledge sharing: Ensure goals and decisions are captured and shared consistently to strengthen collaboration and inform future projects and that lessons learned, tools, and templates are captured and reused across projects.
Continuous improvement & learning: Build structured retrospectives and cross-portfolio practices that embed lessons into future delivery.
Own accountability for the successful delivery of the full Safety Net portfolio, ensuring projects meet timelines, budgets, and impact goals.
Collaborate with the Partnerships team to ensure project scopes are realistic, aligned with Code for America's delivery standards and impact goals, and incorporate input from delivery staff.
Define and drive best-in-class delivery standards across all projects, including:
Embed delivery practices across the team by rolling out training, templates, how-to guides, and governance mechanisms (e.g., regular project check-ins, quality assurance reviews). Reinforce adoption through change management, coaching, and feedback loops so that standards are not only defined but consistently applied in practice.
Ensure financial stewardship of the portfolio by partnering with Finance, Revenue, and Development teams to align budgets with funding streams, track spend, and proactively anticipate risks and take advantage of opportunities.
Develop consistent practices, tools, and training that raise the standard of program delivery across the department
Partner & Funder Stewardship:
Partner with the Program, Revenue, and Development teams to shape and sustain funding and partnership opportunities.
Join cultivation conversations as the accountable delivery voice, helping translate delivery capabilities across disciplines into funder and partner confidence.
Build trust with select funders/government leaders as needed to unblock or reinforce delivery.
People & Team Leadership:
Directly manage programs staff (Directors & Associate ProgramDirectors), setting clear expectations and supporting their growth as program & delivery leaders.
Support current Project Sponsors from other disciplines who are leading projects, ensuring they have the systems and guidance needed to succeed; design and implement a more consistent, standardized model for project leadership going forward.
Serve as an escalation point and thought partner on complex delivery and partnership challenges.
Build consistency in how work is delivered across projects, in close collaboration with other discipline leaders.
Help team members navigate ambiguity, resolve cross-functional challenges, and strengthen decision-making skills.
Portfolio Leadership:
Refining scoping practices to streamline the process, reduce inefficiencies, and clarify roles, ensuring scopes are realistic and have strong and consistent delivery leadership in place to carry the work from cultivation to implementation.
Building (and overseeing) a clear, repeatable project kickoff process so delivery teams, funders, and government partners start aligned. Clarifying roles and responsibilities during handoffs, reporting, and renewals to avoid gaps or duplication.
Establish practices so every project has a clear vision holder (e.g., product, policy, or research lead), with early and consistent involvement of relevant disciplines to maintain alignment on problem framing and outcomes.
Drive continuous improvement across the portfolio, raising the standard of program delivery and embedding best practices across teams.
Surface insights from government partners to inform organizational strategy and partnership development.
Collaborate with the Executive Director of Safety Net Strategy to ensure day-to-day execution is aligned with strategic goals and emerging shifts in the safety net ecosystem.
Partner with the Partnerships team to ensure smooth handoffs and shared accountability across the lifecycle of an engagement. This includes (but is not limited to):
Staffing & Resource Alignment:
Partner with discipline leaders and the Director of Resource Management to move from discipline-by-discipline decisions to coordinated, cross-disciplinary staffing aligned with Safety Net priorities.
Ensure projects are staffed with the right skills and seniority to succeed, escalating when tradeoffs or reprioritization are needed.
Collaborate with the Partnerships team and the Director of Resource Management to develop a taxonomy of project types and staffing ratios (e.g., cohort/multi-state hub, light-touch advisory, deeper technical builds) to enable predictable scoping, staffing, and scaling.
Collaborate with the Director of Resource Management to identify when new skills or roles will be required and collaborate with leadership to inform hiring and staff development plans.
Other duties as assigned
About you:
Program Delivery Leadership: 12+ years of experience leading complex, multi-disciplinary portfolios of 5+ simultaneous government technology projects, with accountability for on-time, on-budget, and outcomes-focused delivery.
Domain Expertise: Delivery experience in safety net programs (SNAP and/or Medicaid), or transferable experience delivering technology within complex eligibility or benefits programs, with a demonstrated ability to work effectively across government and technology.
Civic tech/government background: Proven track record working at the intersection of government and technology, ideally within civic tech, human-centered design, or public sector service delivery. Experience delivering software or digital services with or for government partners, ideally in human services.
Strategic partnership: Skilled at aligning execution with organizational strategy, working closely with peers in strategy, product, design, engineering, and revenue/partnerships.
Financial acumen: Ability to understand and manage project budgets, align with funding streams, and anticipate risks.
Communication: Exceptional facilitation, written, and verbal communication skills; able to synthesize complexity and influence across senior leadership and external partners.
People management: Experienced manager, with a track record of coaching and developing senior program leaders.
Stakeholder management: Skilled at building trusted relationships with government leaders and funders, and cross-functional collaborators
Multi-disciplinary collaboration: Experience working with multi-disciplinary teams where designers, policy experts, researchers, product managers, engineers and other technologists collaborate with government partners.
Change management: Experience leading teams through change, building buy-in for new processes, and ensuring adoption.
Operational discipline: A proven track record of designing and implementing systems that strengthen delivery practices across an organization. This can include building or implementing delivery playbooks and standards across multiple teams, overseeing cross-project staffing, escalation and risk mitigation systems, and implementing QA processes, documentation standards, and repeatable delivery rituals.
Tool fluency: Familiarity with delivery and resource management tools (e.g., Asana, Airtable, Jira) and comfort adopting or embedding new systems to improve delivery consistency.
Organization & detail: Exceptional organizational skills and attention to detail with the ability to thrive in a fast-paced, dynamic environment.
What this role is not:
This role is not a fit if your experience is primarily within:
Policy or advocacy
General Operations
Grant Management
Nonprofit program management (without technology delivery)
Academic research
Technical execution without government experience
We are looking for a delivery leader who has experience running technology projects with government partners, not only strategy, policy, or program management experience.
It's a bonus if you have:
Prior experience leading large-scale safety net programs or portfolios in government or civic tech organizations.
Experience overseeing a portfolio of projects and managing delivery at scale in a professional services, nonprofit, or consulting environment.
Understanding of the broader safety net and civic tech ecosystem, with relationships that can strengthen Code for America's positioning and partnerships.
What you'll get - Salary:
Code for America's salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.
Offer targets vary based on market / geographic location. The offer targets for this role range from $154,891 to $189,613, annually.
Equal Employment Opportunity:
Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Code for America Workers United:
This position is not covered by a Collective Bargaining Agreement between Code for America and Code for America Workers United, affiliated with OPEIU, Local 1010. The agreement was ratified on October 27, 2023, and is currently in effect.
#LI-MD1
$154.9k-189.6k yearly Auto-Apply 13d ago
Program Director (EAP), Senior - Full-time (Remote U.S.)
Acentra Health
Remote director community programs job
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities
Acentra Health is looking for a ProgramDirector (EAP) Senior - Full-time (Remote U.S.) to join our growing team.
Job Summary:
* As a Senior ProgramDirector, you will be in a key leadership role for managing a sophisticated and complex Employee Assistance Program (EAP) accounts. You will oversee a team, budget and processes and engage customer and matrix Acentra staff directly to ensure best of class projects and services are delivered on schedule and within budget. The Senior ProgramDirector works with customers, functional and matrix managers, and staff to ensure that Acentra Health services and projects are delivered on schedule and within budget, consistent with defined Acentra Health guidelines and processes and with client expectations. In this role, you will also use AI and digital tools to expand EAP access and efficiency.
Responsibilities:
* Direct, manage, plan, and develop methods and procedures for implementing and managing sophisticated and complex EAP accounts delivering core Acentra Health Services including but not limited to clinical services and EAP and related services for employer and public-sector clients.
* Oversee and exercise independent judgment to solve complex clinical, technical, administrative, and managerial problems across EAP operations (Account Management, Call Center Operations, Technology enablement, and Onsite/Clinical Services).
* Ensure compliance with contractual requirements within the operation by monitoring critical indicators, deliverables and budgets. For EAP, ensure adherence to SLAs (e.g., speed to answer, first-call resolution, clinical timeliness), confidentiality standards, and client satisfaction goals.
* Drive strategic initiatives and contribute to organization growth and innovation by expanding EAP reach, enhancing digital engagement, and advancing employer-focused behavioral health solutions.
* Maintain strong, successful relationships with clients and various stakeholders as the executive EAP sponsor, lead client reviews, renewals, and expansion plans in partnership with Account Management.
* Drive program activities and exercise control over personnel responsible for specific functions or phases of a program. Lead four direct reports across EAP Account Management, Call Center Operations, Technology, and Onsite/Clinical Services.
* Provide program management for complex teams across multiple skill areas and align cross-functional EAP workstreams through a consistent operating cadence and SOPs.
* Provide program management on multiple EAP accounts or project portfolio with annual value of more than $30M.
* Manage program risk, including pre-launch preparations and day-to-day operational aspects of multiple projects and/or services ensuring contract requirements, deliverables and timelines are adhered to. Execute project activities accurately and on time. For EAP, lead structured implementations (readiness gates, staffing plans, communications) and use AI-enabled analytics for capacity forecasting and early risk detection.
* Determine estimated time and financial commitment of project and monitor progress for multiple projects concurrently. Collaborate with Finance and Technology to forecast EAP demand, resources, and productivity targets.
* Support and participate in strategic planning to enhance growth, profitability, productivity, and efficiency throughout the company's operations. Collaborate with leadership in the development of new and enhanced policies and procedures. Translate EAP strategy into roadmaps for digital self-service, conversational support, and data-driven clinical pathways.
* Participate in cross-regional activities to enhance operating efficiencies and serve as a Subject Matter Expert in EAP operations and employer behavioral health
* Partner with customers and analyze issues and problems using EAP utilization trends, outcome data, and client feedback to drive continuous improvement.
* Collaborate with senior leadership to align program with business strategy
* Develop detailed status reports for both project management team and customer highlighting EAP KPIs (utilization, service levels, satisfaction/NPS, and outcomes).
* Lead transformation and critical Acentra Health initiatives that improve overall contract performance including AI-enabled automation, digital triage, and enhanced access to clinical services.
* Collaborate with Business Development to support new business opportunities as requested (RFP solution design, orals, and client presentations for EAP offerings).
* Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
The work hours for this role are generally Monday through Friday but may require nights and weekends since the Employee Assistance Program is open 24/7.
Qualifications
Required Qualifications/Experience:
* Bachelor's degree in business, healthcare, nursing, social work or a related field.
* 10 years of experience in utilization management, case management, behavioral health and/or pharmacy.
* Medicare, Medicaid, or healthcare verticals domain knowledge.
* Experience engaging and managing stakeholder relationships across government entities, providers, and associations.
* Business development, strategic planning and tactical implementation.
* Advanced analytical and problem-solving skills to address program challenges and deliver actionable solutions.
* Employee development and performance management experience within the healthcare field.
* Effective communication skills and the ability to influence at all levels within the organization and externally.
* Leadership skills and ability to influence beyond this role; display strong ability to build credibility and relationships internally and externally.
* Proven track record to meet and enforce deadlines, conduct research into issues, and to take initiative in the development and completion of projects.
* Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Teams) and proven ability to learn proprietary software applications.
* Travel up to 15-20%, program dependent.
Preferred Qualifications/Experience:
* Knowledge of best practice in healthcare operations.
* Master's degree (or higher level of education).
* Knowledge of government policy and structure.
* Knowledge of metrics, productivity measures and reporting.
* Knowledge of regulatory agency compliance.
* Knowledge of contract development and implementation.
* Budget and financial skills.
* Able to lead and mange direct reports to achieve contract deliverables.
* Aptitude for systems planning and prioritization of tasks
* Competent communication skills (written and verbal and listening); uses appropriate interpersonal skills with variety of stakeholders.
* Ability to provide supervision to staff that ensures excellent customer satisfaction.
* Provide ongoing monitoring and supervision to meet contract deliverables for all operations
* Provide data analysis and reporting that meets the contractor's goals of quality care and cost effectiveness in a timely manner.
* Provide consultation to contractor on system and policy issues.
#LI-SD1
Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
We do this through our people.
You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.
Benefits
Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Thank You!
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
Visit us at Acentra Health
EEO AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.
Compensation
The pay for this position is listed below.
"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."
Pay Range
USD $138,800.00 - USD $173,500.00 /Yr.
$138.8k-173.5k yearly 42d ago
Academic Center Education Director
Zoll Data Systems 4.3
Remote director community programs job
CMSAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:
LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
Job Summary
Manage the LifeVest field-based sales and marketing efforts targeted at Cardiology Fellows, including Electrophysiology, Interventional Cardiology, Heart Failure Specialty, Cardiovascular Surgery, and General Cardiology.
Essential Functions
Partner with Territory Managers, Regional Managers, and Area Directors under the direction of the Director of Academic Centers Education and Engagement, to support creation of sales plans to expand utilization of LifeVest across Cardiology Fellows in assigned geography.
In targeted accounts, educate Cardiology Fellows on the clinical evidence demonstrating LifeVest efficacy.
In targeted accounts, drive LifeVest adoption by developing consultative relationships with Cardiologist Fellows.
Partner with the Professional Relations and Medical Education Team to develop and drive utilization of tools and programs targeted at Cardiology Fellows.
Perform other duties as assigned by Management
Required/Preferred Education and Experience
BA/BS in Business, Marketing, Nursing, Biology, or other life sciences required
3-5 years of consultative selling experience in medical devices, pharmaceuticals or equivalent required and
Experience in developing a market, including sales strategy development, key tactics, execution, and performance metrics required
Knowledge, Skills and Abilities
Available/willing to work/travel weekends and evenings
Position requires 80% travel
Physical Demands
While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors' offices and other medical establishments within the assigned territory. Occasionally may be required work atypical hours (evenings and weekends) based on business needs.
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The annual salary for this position is:
$150,000.00 to $170,000.00
Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at *********************
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
$51k-83k yearly est. Auto-Apply 60d+ ago
Director, Public Sector Education
Genesys 4.5
Remote director community programs job
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Do you have a passion to create amazing customer experiences?Are you a sales leader who thrives on driving growth and developing your team? As the Director of Sales for the Higher Education & Academic Health team, you will have the opportunity to develop and implement comprehensive strategy for the sales cycles to create an amazing customer experience for our client's customers. You will also have the opportunity to drive an outstanding company culture to support your team in their success. We look for individuals who have a proven track record of overachieving and who like to WIN!Why work for Genesys?
You have the opportunity drive the business through accurate forecasting and strategic account planning.
You will have the opportunity to work for a dynamic company where the strategic vision to show empathy and understanding for the needs of our client's customers.
You will have the ability to own and develop your territory.
You will have an uncapped commission plan with accelerators.
Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers.
Working for a Magic Quadrant leader with a focus on AI innovations.
What do you need to have?
Proven experience managing and developing a team of sales representatives including recruiting, hiring, coaching, developing, and training for account executives, preferred public sector experience.
Proven experience communicating, negotiating, and helping Account Executives close deals with key executives and stakeholders.
Ability and desire to participate in strategic and tactical planning for the team and region.
Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment.
Increase your pipeline with current customers and prospects.
Devise a strategy for New Logo, expansion and migration/evolution customers.
Sales management experience (Cloud or SaaS based software sales preferred).
Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.
Knowledge of the CCaaS, Digital, and AI market for Higher Education & Academic Health markets.
BS or BA degree or equivalent work-related work experience.
Ability to travel up to 50%.
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$156,800.00 - $275,800.00
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloudâ„¢ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit ****************
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
$51k-90k yearly est. Auto-Apply 2d ago
Academic Center Education Director
Zoll Medical Corporation
Remote director community programs job
CMSAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:
* LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
* HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
* TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
Job Summary
Manage the LifeVest field-based sales and marketing efforts targeted at Cardiology Fellows, including Electrophysiology, Interventional Cardiology, Heart Failure Specialty, Cardiovascular Surgery, and General Cardiology.
Essential Functions
* Partner with Territory Managers, Regional Managers, and Area Directors under the direction of the Director of Academic Centers Education and Engagement, to support creation of sales plans to expand utilization of LifeVest across Cardiology Fellows in assigned geography.
* In targeted accounts, educate Cardiology Fellows on the clinical evidence demonstrating LifeVest efficacy.
* In targeted accounts, drive LifeVest adoption by developing consultative relationships with Cardiologist Fellows.
* Partner with the Professional Relations and Medical Education Team to develop and drive utilization of tools and programs targeted at Cardiology Fellows.
* Perform other duties as assigned by Management
Required/Preferred Education and Experience
* BA/BS in Business, Marketing, Nursing, Biology, or other life sciences required
* 3-5 years of consultative selling experience in medical devices, pharmaceuticals or equivalent required and
* Experience in developing a market, including sales strategy development, key tactics, execution, and performance metrics required
Knowledge, Skills and Abilities
* Available/willing to work/travel weekends and evenings
* Position requires 80% travel
Physical Demands
* While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.
Working Conditions
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors' offices and other medical establishments within the assigned territory. Occasionally may be required work atypical hours (evenings and weekends) based on business needs.
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The annual salary for this position is:
$150,000.00 to $170,000.00
Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at *********************
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
$44k-69k yearly est. Auto-Apply 60d+ ago
Director of Government Affairs
Hopskipdrive 4.4
Remote director community programs job
At HopSkipDrive, our goal is to create opportunity for all through mobility.
We're a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts around the country.
Founded by three moms as a solution to their own transportation challenges, we've now facilitated more than five million rides across over 17 states around the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.
Who We Are
We are a team of advocacy and legislative professionals who are working to drive change through legislative efforts, rulemaking, community-driven advocacy, organizing, and campaign coalition building to support HopSkipDrive's policy priorities. We are building a team of creative problem-solvers from many different backgrounds looking for a challenging and rewarding experience.
Who You Are
The ideal candidate for this role will be a highly organized, detail-oriented strategist with a proven track record in developing strategic networks and overseeing multiple policy campaigns with a results-driven approach. You will lead a team designed to engage key stakeholders, policymakers and advance our mission through impactful advocacy efforts. You will serve as a key advisor, providing strategic guidance on all matters related to government affairs, with particular expertise in navigating policies to advance company goals in a highly regulated environment.
What You'll Do
Develop and implement a comprehensive government affairs strategy that advances HopSkipDrive's overall goals and objectives
Oversee the Government Relations team
Develop, execute, and simultaneously manage multi-faceted advocacy campaigns that enable the business to expand opportunities in the U.S.
Ability to integrate and align internal company priorities into effective advocacy & policy campaigns with proven outcomes;
Expertise in legislative and advocacy engagement, including the ability to build and lead coalitions to advance company and policy needs;
Draft and edit position papers, testimony, and comments on proposed legislative and regulatory actions;
Ability to drive outcomes in a fast-paced environment, and pivot in response to areas of opportunity
Supervise the management of external consultants to help execute proactive and reactive government affairs strategies
What You'll Bring
Established government relations expert with at least 8-10 years of experience working on State-level policy issues in a relevant business or non-governmental organization-or in a political, governmental, or regulatory context. A mix of public and private sector experience is an advantage.
Direct policy/engagement experience, preferably in the following fields: transportation/TNCs, education, child welfare
Exceptional project management skills, with proven ability to establish and grow impact initiatives and advisory councils
Strong analysis and critical thinking skills; ability to resolve sophisticated and unfamiliar problems creatively.
Ability to lead and prioritize several competing goals, and ability to influence internal and external stakeholders and manage complex issues effectively with minimal input or direction.
Supervisory experience with the ability to be a strategic leader to other managers on the team. Ability to mentor and develop their team and tactfully dispense actionable feedback.
Subject to approval, the ability to control planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.
Willingness and ability to travel
Our Investment In You
We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The base salary range for this role is $180,000 - $200,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate's relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.
HopSkipDrive is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.
* This role will be fully remote in one of the following states in which we actively hire in: AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI**
$53k-94k yearly est. Auto-Apply 3d ago
Director of Student Involvement - Wittenberg University
Wittenberg University 4.1
Director community programs job in Springfield, OH
Wittenberg is seeking a Director of Student Involvement. The director will lead efforts on student involvement, positioning the department as a hub for campus engagement, student connection, and learning. The director will lead efforts of registered student organizations, campus programming, and the Student Center, as well as oversee the registered student organization process and management of leadership and educational development. The Director advises the Tiger Activities Council, Wittenberg's campus programming board, and supervises the Assistant Director of Greek Life and Student Experience. This is a full-time, exempt-level position reporting to the Vice President and Dean of Student Engagement.
Responsibilities:
* Oversee and manage registered student organizations including financial, risk, programmatic, operational, and administrative management. Leverage student organizations to create vibrant and engaging co-curricular experiences for students. This includes but is not limited to providing educational programming, officer training, and annual registration process for all student organizations.
* Advise the Tiger Activities Council (TAC) to create quality social connection programs such as WittFest, Homecoming events, and other large-scale events.
* Provide leadership and management for the day-to-day operations of the Office of Student Involvement and the Benham-Pence Student Center to provide a culture of service, excellence, engagement, and support for student leaders and student organizations; maintain the student organization manual.
* Provide leadership in the financial management of student organizations; review and monitor budget accounts; oversee financial transactions for student organizations; and develop systems, policies, and procedures to monitor expenditures by student organizations.
* Create, lead, and manage, with Student Involvement staff, large-scale social programming targeting evenings, weekends, and key University-wide events including but not limited to Welcome Week, Homecoming, Student Involvement Fair, Family Weekend, late-night breakfast/cram jam, and Witt Late Night.
* Assist with the oversight and management of Welcome Week orientation programs, working with campus stakeholders to plan, execute, and assess Welcome Week activities. Assist with the selection, training, and oversight of the Tiger Team. Ensure practices align with student transition program goals and outcomes, creating a unified incoming student experience.
* Support the Assistant Director in executing annual Leadership Awards.
* Work with appropriate staff to transition Student Center management to/from Conference Services during the summer months (May to August).
* Serve in the Student Development on-call rotation assisting with emergencies and critical incidents.
* Participate in appropriate staff development opportunities; serve on campus, community, and professional association committees; appropriately keep supervisor abreast of matters sensitive in nature.
* Maintain student data and records in a manner that ensures confidentiality and aids in the assessment of programs and strategies.
* Maintain connection for cross-promotion and collaboration of Downtown Springfield/Chamber events.
* Supervise student workers to meet Student Involvement needs.
* Perform other relevant duties as assigned such as special projects, programs, developmental activities, etc.
Requirements:
* A master's degree in higher education/student affairs or related field is required.
* Three to five years' experience advising and educating student organizations, union operations, and/or student programming is required.
* Experience working at a small, liberal arts higher education institution preferred.
* Experience supervising professional staff.
* Experience planning and executing large-scale campus programming is preferred.
* Excellent customer service, time management, and communication skills.
* Ability to work with a variety of constituents, solve problems quickly and professionally, anticipate needs, and communicate proactively.
* Demonstrated success on a team and experience building relationships with key constituents.
* Strong written and public speaking skills.
* Candidates should possess a belief in the fundamental value of a residential, liberal arts education and its application to life after college.
* Competency and experience using Microsoft Office software, specifically proficient in the use of Excel, Publisher, Outlook, and PowerPoint with the ability and desire to learn additional software applications as necessary.
* Night and weekend work will be required depending on campus events and needs.
* Frequently move equipment weighing up to 50 pounds (with assistance) for various event and activity needs.
* Frequently utilizes computer for extended periods (up to 50% of the work day).
* A valid driver's license is required; must meet required insurance qualifications found in Wittenberg Motor Pool policies and procedures. If license is from out of state, successful candidate will need to obtain a valid Ohio driver's license within 30 days of hire date.
The work of this position is primarily performed on campus in Springfield, Ohio, and may be eligible for consideration of a flexible work schedule based on the university's policies which are subject to change.
Additional Information:
Wittenberg is committed to attracting and retaining highly qualified individuals who collectively reflect the diversity of our student body and society at-large. Please see our notice of nondiscrimination housed on our website.
The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.
Wittenberg University is committed to preventing and addressing sexual misconduct in our campus community. Click here to view our Title IX policies.
Employment at Wittenberg University is contingent upon satisfactory completion of applicable background checks including but not limited to: criminal records, educational verifications, driving records (when job-related), and/or credit history (when job related).
For this position, we are unable to sponsor candidates for work visas. Wittenberg University participates in E-Verify to confirm authorization to work in the U.S.
Application Instructions:
Review of applications will begin immediately and the position will remain open until filled.
To apply, please set-up an account in our online recruiting system and upload the following documents in MS Word or Adobe Acrobat format.
* Resume
* Cover letter
* Name, relationship, and contact information of three professional references.
Applicants who require accommodation during any stage of the hiring process should contact the Office of Human Resources at ************** or email ************************.
$86k-122k yearly est. Easy Apply 2d ago
Director of Student Accessibility Services and Accommodation
Denison University 4.3
Director community programs job in Granville, OH
The Director of Disability Services will provide leadership and operational oversight for the University's student disability support and accommodation programs. This is a mission-critical role that ensures students of all abilities have the resources, access, and advocacy needed to thrive academically and personally. The Director will oversee all aspects of disability services, from intake through appeals, ensuring fair and efficient processes; review documentation and determine reasonable accommodations in alignment with best practices and legal requirements; develop strong partnerships with faculty, staff, and campus colleagues to coordinate student support; lead data collection; monitor federal and state disability law together with campus partners; and regularly review and, as needed, update policies and practices to maintain compliance and support student access.
The Director of Disability Services will provide leadership and operational oversight for the University's student disability support and accommodation programs. This is a mission-critical role that ensures students of all abilities have the resources, access, and advocacy needed to thrive academically and personally. The Director will oversee all aspects of disability services, from intake through appeals, ensuring fair and efficient processes; review documentation and determine reasonable accommodations in alignment with best practices and legal requirements; develop strong partnerships with faculty, staff, and campus colleagues to coordinate student support; lead data collection; monitor federal and state disability law together with campus partners; and regularly review and, as needed, update policies and practices to maintain compliance and support student access.
Essential Functions:
Case management and data collection: Oversees a unified case-management system that tracks accommodation requests, documentation, deadlines, and outcomes; defines clear performance metrics and publishes annual reports; develops an escalation protocol for high priority or urgent accommodation requests; develops analytics dashboards to identify trends and drive continuous improvement; coordinates the acquisition and installation of hardware and software to support computer-based testing accommodations, including Accommodate case management software. 20%
Intake interviews: Meets with students as part of an interactive process to discuss accommodations; develops a process to reassesses need for reevaluation for accommodations; fosters student advocacy; delegates intake interviews; communicates with instructors/faculty as needed about accommodations. 20%
Policy and legal monitoring: Monitor federal and state disability-law changes and update internal policies and procedures accordingly; draft a "students' rights and responsibilities" guide; conduct regular audits of ADA compliance and publish summary of findings and action plan(s); establish an ad hoc advisory committee to oversee policy alignment and cross-unit collaboration and address complex cases; ensure all digital platforms meet WCAG 2.1 standards and conducts annual accessibility audits. 15%
Outreach and communication strategy: Develops a targeted communications plan to raise visibility of the office and the services available; host annual Disability Awareness Week in partnership with existing student organizations; oversees the development of quick reference guides (print and digital) outlining common accommodation processes. 10%
Cross-Campus partnering: Formalizes referral pathways to key offices on campus for holistic student support; collaborate with Facilities on an annual physical-accessibility audit; engage with Athletics to ensure extracurricular programs provide equitable access opportunities. 10%
Training and professional development: Develop mandatory ADA and Universal Design for Learning training for faculty and student-facing staff; offer ongoing workshops and professional development for office staff on emerging trends, technology assistance and legal and regulatory updates; partners with the Center for Learning and Teaching to embed inclusive pedagogy modules in faculty development programming. 10%
Student engagement and feedback: Conduct periodic surveys and focus groups to capture real-time feedback on accessibility services and academic supports; create and oversee a student-led Accessibility Ambassador program to promote best practices and surface emerging needs. 10%
Budget and Resource Allocation: Track technology/assistive-tech loans (e.g. screen readers, speech-to-text devices) and emergency accommodation needs; assist in advising for reserve funding (e.g., real-time captioning, specialize exam proctoring). 5%
Job Requirements:
Direct Supervisor: Direct authority to make decisions on the following: employee hiring, disciplinary action, starting salaries and increases; conduct employee performance evaluations.
Number of Direct Staff Supervised: 1-2
Level of Direct Staff Supervised: Individual Contributor(s)
Does this Job have budget responsibilities? Yes- Planning, Purchasing, Monitoring/Tracking
Level of Education:
Required- Bachelor's
Preferred- Master's
Work Experience
Required: 3-5 years of related experience and/or training.
$31k-55k yearly est. Auto-Apply 60d+ ago
Director of Admissions
Hussian College, Inc. 3.8
Remote director community programs job
Exciting REMOTE opportunity!!!!!
Director of Admissions
Responsible for the leadership and proficiency in new student recruitment provide high-quality programs to enable our students to acquire marketable skills. Directs campus-level activities related to student recruitment, student interviews, providing college information, conducting campus tours (ground campuses only), and enrollment of prospective students. As directed, assists with the development and implementation of student recruitment and admissions programs.
Job Requirements: The following job requirements represent minimum levels of education, experience and competencies/abilities needed to perform this job successfully:
Education: Bachelor's Degree preferred;3 to 5 years of admissions management experience required
Experience: At least 3 years of experience in admissions, management, or sales required. Capable and willing to acquire a bonding license
Responsibilities:
Hiring, Training and Developing Talent Directs duties associated with the administration of all admissions Associates, team and departmental effectiveness policies, programs and initiatives to continuously improve the overall readiness, performance and effectiveness in the Admissions Department.
Supervises and trains Admissions Associates to ensure procedures are being followed on a daily basis
Trains Associate Directors of Admissions, in association with the Vice President of Admissions, to assume Director of Admissions responsibilities in absence of the Director of Admissions on an ongoing basis
Conducts Ongoing Training on:
Overall Admissions process
Policies and Procedures daily
Programs Offered and Product Knowledge
Providing Customer Service
Admissions Compliance
Goal setting, consultative recruitment, overcoming common objections, telephone procedures continuously
Prepares talented Admissions Associates to assume the next level of career development, on an ongoing basis
Develops Associates using a variety of techniques to include the following: observations, roll playing, and demonstrating proper techniques , with consistency, and on a weekly basis
Assumes responsibility to remain current and up to date on all company policies, procedures, marketing, advertising, and latest recruitment techniques, so as to train Admissions Associates effectively.
Weekly Progress Reviews On a weekly basis, reviews production against objectives with all Admissions Associates.
Duties:
Conducts one-on-one meeting with individual associates on a weekly basis
Reviews class to date, prior week to date, and class to date variances to goals on a weekly basis
Develops action plans to address variances with the entire Admissions Associate team in an ongoing weekly meeting
Meetings with individual Admissions Associates should be held on roughly the same day, with consistency, on a weekly, monthly, and quarterly basis
Campus Nexus & Velocify Directs the administration of policies, programs and initiatives that facilitate Associate competency.
Duties:
Monitors Campus Nexus and Velocify in order to ensure proper overall documentation of Admissions-related information
Monitors and adjusts inquiry flow on a daily basis to ensure inquiries are contacted appropriately
Conducts ongoing training to endure proper knowledge on a monthly basis
Conducts ongoing training to endure quality control on a monthly basis
Assumes responsibility to remain current and up to date on Campus Nexus and Velocify processes as they change
Team Motivation Uses appropriate techniques and concepts to endure a positive, optimistic, and productive work environment for all Admissions Associates.
Duties:
Motivates individual Associates using appropriate techniques tailored for each individual Associate when appropriate
Upholds and promotes company core values and standards daily
Facilitates an environment that promotes team cooperation and techniques and concepts on a daily basis
Community & External Relations. Conducts workshops and participates in communal events in order to reach prospective students, and to enhance the overall visibility and image of the College and the Company in the community.
Duties:
Represents the College at professional functions when they occur
Keeps abreast of current employment trends daily
Maintains a presence by participating in school-wide activities and functions when they occur
Organizes and participates in job fairs and/or other communal events
Organizes and conducts tours for representatives of groups or organizations
Maintains active involvement in community affairs
Interdepartmental Relations. Keeps abreast of current programs offered by the college and provides potential students and/or their parents/guardians with information about the college, its programs, and other information that may help students meet their career needs.
Duties:
Maintains a cooperative and collaborative relationship with members of the Financial Services Department Maintains a cooperative and collaborative relationship with members of the Student Services Department
Maintains a cooperative and collaborative relationship with all staff and faculty in order to keep abreast of planned activities and College initiatives when appropriate
Participates in weekly meetings with all departments to facilitate accurate information about incoming students