Director, corporate communications job description

ABOUT THE JOB:

The Director of Corporate Communications is responsible for leading communications strategies in support of advancing Market strategic initiatives and organizational priorities around expansion, market growth, and patient care, translating complex issues into effective communication storytelling that connects and resonates with internal and external stakeholders. The director has oversight for Market-specific communications and/or Market communications teams. This role develops long-term plans and strategies and works with subordinate team members to operationalize and execute the strategy. The director role advises and partners with their respective Market President and their leadership teams on communications strategies that advance all stakeholders' understanding of the organization, its mission and vision, and the critical role it plays in the health of North Texans for generations to come. This includes building, growing and leadership oversight of a communication team and strategies that inform internal and external audiences about critical systemwide and market-specific changes and initiatives, including building thought leadership and reputation opportunities with referring providers, employees, physicians, patient families and the community at large. This individual prioritizes people leadership and the development of several team members. The Director of Corporate Communications must bring a passion for health care and the Children's Health mission to make life better for children. The individual filling this role should thrive in a fast-paced, dynamic and constantly changing environment with the ability to quickly digest complex information and determine a plan of action, while serving as a key advisor to various members of the leadership team.

Responsibilities:

* Leads communications strategies for multi-billion-dollar growth and expansion initiatives across the enterprise, including Dallas and Northern Markets: new facilities, network growth, investments and acquisitions, with consideration of internal and external stakeholders; development of comprehensive plans including announcement preparation, talking points, memos, key message points, fact sheets, videos and Q and A documents, executive coaching, change management support more.
* Oversight for Market President's communications programs
* Works collaboratively with members of the entire communications team, as well as marketing, to ensure that relevant content is disseminated effectively, consistently and clearly through appropriate system communication channels to patients, internal team members, physicians, referring providers and more
* Oversight for market and/or systemwide town halls
* Oversight for communications supporting operational changes, clinical changes, quality & patient safety, patient experience, regulatory needs and more
* Convenes appropriate parties to facilitate planning for large-scale internal and external engagement efforts ahead of investments / major projects
* Closely collaborates with External Communications team for partnership in execution of strategic communications plans, including external positioning and PR efforts
* Maintains productive partnerships across multiple departments in Market operations, strategy, nursing, marketing, facilities, quality and safety
* Leads and mentors numerous team members with a focus on building and growing a new Market Communications team

WORK EXPERIENCE

* At least 10 years of relevant professional communications experience with at least 5 years focused on corporate communications
* Healthcare system experience is strongly preferred

EDUCATION

* Four-year Bachelor's degree or equivalent experience required

About us

Children's Health values the role each member of our team plays in helping us make life better for children. We employ more than 7,500 people and provide rewarding career opportunities that help them reach their highest potential. We also hold Magnet recognition from the American Nurses Credentialing Center for nursing excellence, we serve as the primary pediatric teaching facility for the University of Texas Southwestern Medical Center, and we are widely recognized for delivering high quality care. Children's Health has also been named one of the 150 Top Places to Work in Healthcare by Becker's Healthcare for nine consecutive years.

Benefits

Children's Health offers competitive pay, a comprehensive benefits program and opportunities for learning and career development. We promote a diverse and inclusive workplace, and our team members have a voice in their work through surveys and town halls. We invite you to learn more about Children's Health.

Clari takes pride in being the leader in Revenue Collaboration & Governance (RevCG) and providing the first platform to stop revenue leak and achieve revenue precision. With Clari's Revenue Platform, all revenue-critical employees now have an enterprise system to run revenue. Forecasting, pipeline management, conversation intelligence, deal execution, coaching, and buyer collaboration (to name a few) are a maze of challenges made simple with Clari. Thousands of teams at leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision.

Clari is looking for an experienced and hands-on Director of Corporate and Executive Communications to transform our corporate communications efforts into storytelling that drives impact and action. This individual will use their skills to develop and implement integrated corporate communications programs that focus on corporate reputation, thought leadership, and executive visibility that position Clari as the leader in our category, making it a must-have for the world's best-managed businesses.

We're looking for an experienced strategist with a knack for fast and flawless execution. We want someone with a history of creating innovative and impactful storylines and the gravitas and acumen to partner with our CEO and other executives in raising the profile of our company and category. This role will need to proactively think outside the box to help a fast-growing company garner more earned attention for key thought leadership messages. This role will also have the opportunity to apply their broad expertise across corporate brand and reputation, positioning, and issues management to raise the level of maturity of Clari's corporate communications programs.

This position reports to the VP of Corporate & Product Marketing. It will interact with Clari's PR agency daily while partnering with our team of experienced marketers, category designers, content strategists, and revenue professionals to execute our strategic vision. It has the potential to oversee a growing team of communicators as our company continues to scale.
This is a fully remote opportunity and can be worked from any location in the United States.
Responsibilities Lead planning, development, and execution of holistic, integrated communications campaigns, inclusive of thought leadership, media relations, executive visibility, as well as corporate and product storytelling Develop CEO visibility strategy and drive implementation, including identifying, tracking, securing, and executing against an annual calendar of global, top-tier events and thought leadership moments by working with cross-functional teams Create and execute our employer branding strategy to make Clari “THE” destination company in Sales Tech - including an awards and lists strategy, employee activations and campaigns, etc.Develop high-quality written materials that convey Clari's corporate narrative, including messaging platforms, press releases, blogs, Q&As, speeches, editorials, and social posts Partner with Brand, Content, Creative, Product Marketing, and Growth Marketing teams to ensure consistent storytelling and strategic alignment around paid/earned/owned and social content and programs Develop and institute communications protocols, best practices, and processes that will drive greater efficiencies across the global marketing team Serve as communications counselor and strategist to senior management Lead the development of a proactive and reactive crisis and issues communications strategy and cross-functional issues management team on the early detection, identification, and proper handling of opportunities or situations that may have a direct impact on Clari's corporate reputation
Qualifications 12+ years of public relations or communications experience Experience working in the technology, VC, or management consulting industries Strong knowledge of or experience working in high-growth SaaS companies preferred Must have proven experience managing executive visibility programs for C-Suite leadership for global brand(s) Polished, confident corporate communications and media relations skills An excellent storyteller with stellar writing skills - ability to write strong content with minimal editing. Writing samples available Experience in building and managing integrated paid/earned/owned/social and branded content/paid editorial programs that deliver measurable results Experience managing business issues navigating and synthesizing various viewpoints Experience coaching Senior ExecutivesUnderstanding of how to use data & analytics to measure success of media programs Conversant in media measurement and analytics Proven track record of managing staff and or/agency teams to achieve measurable results
Work-Life and Benefits @ Clari Remote-first with opportunities to work and celebrate in person Medical, dental, vision, short & long-term disability, Life insurance, and EAPMental health support provided by Modern HealthPre-IPO stock options Wellbeing and professional development funds Retirement 401(k) plan100% paid parental leave, plus fertility and family planning support provided by MavenDiscretionary paid time off, monthly ‘take a break' days, and Focus FridaysFocus on culture: Charitable giving match, plus in-person and virtual events
#BI-Remote #LI-Remote

You'll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a nurturing and inclusive environment. One that is free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work-life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work for several years running. We'd love to have you join us on our journey to remarkable!

If you feel you don't meet 100% of the qualifications outlined above, we want you to apply! Clari believes in hiring people, not just skills. If you are passionate about learning and excited about what we are doing, then we want to hear from you.

Clari focuses on culture add, not culture fit. One of our values is One with Customers, and we know we can serve them better when we involve as many different perspectives as possible. Our team is made stronger by what makes you unique, so we hope you'll bring your whole self to the job.

Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life's milestones. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

The Corporate Communications Director will develop and lead from conception to implementation an impactful and measurable corporate communication strategy for The Knot Worldwide and its collection of global lifestage brands. The ideal candidate must have a minimum of 10 years of experience in a PR agency and/or in-house PR team in the corporate communications field. This individual will report into the Senior Director of Communications, and manage internal team members, lead cross-functional department committees, partner closely with the internal comms lead and be the go-to lead for managing the corporate team with an external PR agency. This Director will be accountable to execution of corporate comms initiatives that mitigate reputational risk, build awareness, enhance credibility and grow positive reputation of The Knot Worldwide, its brands and leaders. The ideal candidate will be comfortable, confident and poised working and interacting with senior leadership and executives, and will lead collaboration across departments on cross-functional initiatives. This individual will also develop and manage crisis communications, Corporate Social Responsibility and DEI initiatives.

RESPONSIBILITIES:

• Establish a corporate communications and company reputation strategy for all company stakeholders: Employees, Investors, Consumers and Vendors; that elevates our company purpose & mission.
• Manage the crisis communications and escalation processes and procedures cross functionally in partnership with Leadership Teams ensuring rigor and discipline across departments and touch points.
• Develop and manage all internal processes to enhance global coordination and alignment of corporate communications activities to ensure consistency in corporate message, target retention and impact.
• Implement executive placement strategies, including speaking engagements, awards, and profiles, to successfully position The Knot Worldwide leadership as visionaries and thought leaders in the global tech & product industries.
• Draft 360 communication plans for all business transaction related events, including: press materials, pitches, press releases, FAQs, reactive & proactive statements and message points.
• Inform, elevate and sometimes develop DE&I & Corporate Social Responsibility programs
• Coordinate with internal and external partners to align launches, initiatives and key business pillars with communications opportunities
• Contribute to interview and speaking preparation for executives, including the development of presentations, talking points, briefing documents, and other written and visual materials.

SUCCESSFUL CANDIDATES HAVE:

• 10+ years of working experience in corporate communications and media relations, preferably at a high-profile company and/or a reputable PR firm and handles strategy and crisis management; financial or investor relations experience a plus
• A creative, strategic problem-solver with an affinity for details; and have an exceptional work ethic and a positive mentality
• Excellent written and verbal communication, and interpersonal skills
• Confidence working with senior leadership

• Experience in developing executive visibility programs and working closely to media train and prep senior leaders and executives for a variety of opportunities
• Great judgment, attention to detail and strong creative thinking with a focus on inclusivity for brand initiatives
• Experience developing and executing scenario planning and crisis communications
• Keen sense of trends and verticals of interest to Millennials and Gen-Z
• Ability to manage day to day expectations and KPIs with the company's PR agency of record
• Strong KPI measurement skills with experience building media relations strategies that reach targeted demographics

#LI-NW1 LI-REMOTE

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
• You Hustle Every Day. You favor urgency and own your outcomes.
• You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the "office". We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.

TKWW's approach to the future of work: At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our "new normal", TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)

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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.