Director, Customer Relations remote jobs - 266 jobs

A leading animal health company is seeking a Senior Director for Global Policy Public Affairs in Washington, D.C. This role involves advocating for policies benefiting the animal health sector, engaging with key policymakers, and leading strategic initiatives on Capitol Hill. The ideal candidate will have 10-15 years of experience in public affairs and a strong understanding of the legislative process. This full-time position offers a competitive salary range of $234,000 - $336,000 and an extensive benefits package. #J-18808-Ljbffr

A leading streaming service is seeking a Director of Media and Demand Generation to oversee media investment strategies and manage a high-performing marketing team. This role requires over 10 years of relevant experience, particularly in performance marketing and demand generation, and involves collaboration with cross-functional teams. The ideal candidate will thrive in data-driven environments and will be responsible for optimizing marketing efforts across various channels, all while working in a hybrid capacity from San Francisco or Los Angeles. Competitive salary and benefits package offered. #J-18808-Ljbffr

We're looking for someone special. Hard-working, intelligent and organized... we need all of those, but we need something more. We need someone that needs to deliver great service to clients, just because they're wired that way. This person gets that delivering great service isn't just about doing the work needed in the timeframe a client needs. It is about steering them in the right direction to propel their business forward and sometimes pushing back. This person is a great writer too, who knows how to tell an interesting story without fluff. If this sounds like you, then we should tell you more about us. About our work Firstly, we're devoted to B2B tech PR. Secondly, we're REALLY good at it, like scarily good at it. Most of our clients are dominating the mindshare in their market, thanks to the work we do. You'll have access to cutting-edge right-brain and left-brain systems that no-one else has, some of which you never dreamed existed. And you've got access to specialists in-house who are there to make you and your clients successful. We guarantee, even if you think you've seen it all, that you'll be blown away by (at least some of) our sophistication. If that's got you curious, here's a little about some of our clients. Our clients are building the future through technologies that will keep you learning forever. Some are building Artificial Intelligence systems, some of designing and building the communications networks of the future, one is building space rockets. And all of them are fascinating. In fact, if we only agree to work with clients that we know journalists will find interesting. What we offer and who we are looking for Still interested? Then please apply. Even if now is not the right time, if you're the right fit, then we want to get to know you and stay in touch. Note that this is a fully remote working role - you can be based anywhere in a US timezone. #J-18808-Ljbffr

A leading children's healthcare institution is seeking a Director of Issues Management in hybrid format. This role focuses on shaping and protecting the organization's reputation through strategic leadership across various issues management and external communications. The ideal candidate will have significant experience in navigating high-impact issues and driving public affairs strategies effectively. Candidates should possess a relevant bachelor's degree and at least 12 years in public affairs or related fields. #J-18808-Ljbffr

A leading software firm is seeking a Client Director for the FS Banking sector. This role requires a strong sales leadership background and the ability to manage strategic accounts effectively. Ideal candidates will possess over 8 years of sales experience and a proven track record in closing complex deals. The Client Director will spearhead account planning, nurture relationships with key stakeholders, and ensure customer satisfaction. This position enables remote work flexibility, along with competitive compensation and benefits. #J-18808-Ljbffr

A prominent healthcare institution in Chicago is seeking an Omnichannel Patient Engagement Program Director to lead various AI initiatives and enhance patient engagement. This full-time remote position requires significant project management experience in healthcare and a strong marketing strategy background. Ideal candidates will have a Bachelor's degree in a relevant field, excellent leadership skills, and a commitment to patient-centered care. Join us to innovate and improve healthcare delivery. #J-18808-Ljbffr

Account Director | San Francisco Bay Area | Hybrid Work Public Affairs | Corporate Communications Energy | Land Use | Infrastructure Keadjian Associates, a leading strategic communications and management consulting firm in the San Francisco Bay Area, is seeking a full-time account director to begin work immediately. The candidate should possess at least five to seven years of experience in public relations, public affairs or management consulting. Experience in a corporate communications or management consulting role is required. The candidate must be an exceptional writer. Keadjian is one of the fastest-growing, midsized agencies in the country. Our team members join and stay for many years, building their careers at the agency. We are comprised of talented individuals who thrive in collaborative environments and are committed to delivering high-quality work. As an independently owned firm, Keadjian Associates rewards our stellar teammates with competitive salaries, an exceptional performance-based bonus program and excellent benefits. Our team is headquartered in Walnut Creek. We offer the flexibility to primarily work from home, contingent on business and client needs. Our team convenes one day a week in person at our Walnut Creek office for team building, training, mentoring and more. Responsibilities: Direct a team developing high-quality, client-ready messaging and materials (e.g., talking points, fact sheets, posters, timelines and production trackers) Drive the development of planning presentations, reports, trackers and other management consulting deliverables Edit and shape materials to improve the language and tone; ensure messaging optimizes the client's voice and engages key audiences Edit and fact check materials and give team members constructive, specific feedback Work with in-house graphic design team to brainstorm visual treatments to enhance materials Lead client planning calls and team coordination meetings Anticipate issues and proactively offer solutions to ensure flawless planning and execution Manage and mentor one or more direct reports Qualifications: 5-7 years of experience in corporate communications or management consulting Experience in a corporate communications role or at a public relations agency, public affairs agency, or management consulting firm is required Exceptional writing and editing skills Superb project management and team management skills Ability to work in a fast-paced environment switching seamlessly between multiple projects, turning things around in record time Pay close attention to the crucial details (i.e., data accuracy, grammar, spelling, consistency of message, etc.) Demonstrated interpersonal skills that are well-suited to client and community interactions Highly motivated self-starter who can also work collaboratively Skilled in Microsoft Office, Excel and PowerPoint Bachelor's degree required Expected Salary: This position offers a base salary range of $115,000 to $140,000 per year, alongside industry-leading benefits such as end-of-year profit sharing and a performance bonus program for eligible employees. While we anticipate that the successful candidate hired into this role will be placed near the entry or midpoint of the salary range, starting salary will be determined based on various factors, including years of experience, relevant experience type, education and more. Additional Benefits and Compensation: Keadjian Associates offers a discretionary bonus program for eligible employees, with bonuses awarded based on performance and contributions at the Company's sole discretion. Additionally, eligible team members can participate in the Company's 401(k) Program, with competitive employer contributions. The Company also offers group health, dental and vision insurance coverage for eligible employees, and the Company pays one hundred percent (100%) of its employees' premiums for the offered medical benefit plans. The Company reserves the right to modify, amend or eliminate any of its employee benefits at any time, consistent with applicable law.

A professional association in Washington is seeking a Director of Volunteer Engagement to develop and implement innovative strategies for volunteer recruitment and engagement. The ideal candidate will have a Bachelor's degree and at least 5 years of experience in volunteer program management. Responsibilities include overseeing day-to-day operations, collaborating with leadership, and managing the annual budget. Benefits include flexible work hours and a generous retirement plan. #J-18808-Ljbffr

An association management organization in Washington, DC is seeking a Director of Volunteer Engagement to develop strategies for volunteer recruitment and engagement. This role involves overseeing the operations of the Volunteer Engagement department, managing the budget, and enhancing the volunteer experience. The ideal candidate will have a Bachelor's degree and at least 5 years of relevant experience, along with strong communication and project management skills. Telework options are available, and the organization offers a range of benefits including flexible work hours. #J-18808-Ljbffr

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. We're looking for a Director, Client Success to lead our rapidly growing enterprise client portfolio and scale SeatGeek's client success function through its next phase of growth. Reporting to the EVP, Clients & Partners, you will own the full Client Success organization, supporting some of the most iconic teams and venues across the NFL, NBA, NHL, golf, MLS, and other sports. This is a senior leadership role for a proven operator who thrives at the intersection of client engagement, commercial strategy, and team leadership. You'll be responsible for scaling a high-performing team, driving enterprise-level outcomes for our partners, and ensuring SeatGeek delivers world-class experiences for clients and their fans. What you'll do Manage, coach, and develop the US Client Success team, including direct leadership of managers and CSMs Set clear goals, drive accountability, and build a high-performance culture centered on commercial impact and ownership Drive commercial growth by owning and closely managing revenue targets, client health, and adoption across the portfolio Drive monetization across the client base by standardizing approaches, ensuring Client Success is a reliable revenue driver for clients and SeatGeek Partner with CSMs and leadership on enterprise deal planning, renewal negotiations, and overall client execution Serve as a trusted partner to executives and operators at major sports teams and venues, influencing short-term decision making and long-term growth Act as senior escalation point on complex issues, ensuring flawless delivery and client satisfaction Lead strategic initiatives to scale the CS organization, designing and implementing systems, processes, and tools to support a rapidly expanding client base Partner cross-functionally with Executive leadership, Sales, Marketing, Product, and others to ensure alignment to advocate for investments for scale Leverage data and insights to inform client performance and influence internal strategy Represent SeatGeek at client meetings, including annual business reviews, and industry events What you have 12+ years of experience in customer success, account management, or strategic consulting-ideally in B2B SaaS or ticketing/entertainment 6+ years leading and developing managers and large teams Proven ability to drive outcomes with enterprise and C-level stakeholders Experience with complex SaaS deals, multi-product environments, and commercial ownership Strong analytical acumen-comfortable with performance data, P&Ls, and strategic decision-making Demonstrated success scaling functions during periods of rapid growth Executive presence and communication skills; able to influence internally and externally Exceptional attention to detail, urgency, and follow-through Familiarity with the sports or live entertainment industry is a strong plus Willingness to travel (~25-35%) to client meetings and industry events Why You'll Love This Role You'll get to work with iconic sports teams, venues, and live event brands, helping create incredible fan experiences. And as part of that, you'll attend marquee sporting events and concerts You'll be part of a team that drives real commercial impact and operational excellence… and has fun doing it You'll work closely with peers in CS and across the company You'll join a culture that's bold, transparent, and obsessed with doing meaningful work-no B.S. busywork allowed Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $190,000 - $215,000 USD plus bonus based on performance. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Who We Are Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Ready to Lead Complex Client Migrations That Transform Healthcare Operations? We're seeking an experienced leader who can oversee a team of solution design and implementation professionals managing complex, client-facing migration projects. As our Director of Client Migrations, you'll lead teams transitioning clients from one claims platform to another while simultaneously migrating their digital experience, combining strategic leadership, technical expertise, and client engagement to ensure successful outcomes. What makes this role different ✓ Dual-platform complexity: Oversee simultaneous migrations of claims platforms and digital experiences requiring deep technical and strategic coordination ✓ High-performing team leadership: Lead diverse team managing client migrations in partnership with Account Management, Strategic Development, and Enterprise PMO ✓ Executive client engagement: Build strong relationships with client executives while serving as escalation point for critical issues ✓ Strategic oversight: Define implementation strategies while partnering with cross-functional leaders in technology, operations, and client services What You'll Actually Do Lead team excellence: Develop high-performing team with diverse roles managing client migrations while setting priorities, allocating resources, and ensuring accountability for project delivery. Foster collaborative culture: Build culture of collaboration, continuous improvement, and client-centricity while serving as leadership liaison to Enterprise Project Management team. Provide executive oversight: Monitor all client implementation projects ensuring on-time delivery within scope and aligned with client expectations and organizational standards. Serve as escalation point: Address critical issues and client concerns with strategic problem-solving while maintaining strong relationships with client executives and stakeholders. Define strategic direction: Establish implementation strategies for claims platform and digital experience migrations while partnering with cross-functional leaders across organization. Manage risk proactively: Monitor project risks and drive resolution of complex challenges while ensuring technical solutions meet client requirements and compliance standards. Guide technical excellence: Direct team in understanding claims administration systems and digital engagement platforms while ensuring solutions align with client needs. Communicate effectively: Provide clear project status updates, risk assessments, and milestone tracking to stakeholders at all organizational levels including executive leadership. Qualifications What You Bring to Our Mission The leadership foundation: 10+ years in healthcare, insurance, or TPA environments required At least 5 years in leadership roles with proven success overseeing teams managing large-scale client implementations Prior TPA experience strongly preferred The technical expertise: Strong understanding of claims administration platforms and digital engagement tools Advanced project management skills (PMP or similar certification preferred) Ability to guide teams through complex technical transitions and platform migrations The leadership competencies: Exceptional leadership: Committed to coaching and mentoring team members for professional growth and development Strategic alignment: Ability to align implementation strategies with organizational goals and client objectives Decision-making excellence: Makes timely, data-driven decisions under pressure while managing complex, competing priorities Change management expertise: Skilled in guiding clients and teams through complex transitions with confidence and clarity The professional qualities: Excellent communication and executive presence with ability to engage effectively at all organizational levels Strong partnership-building skills across internal and external stakeholders Capability to build trust with client executives while managing critical escalations Commitment to fostering culture of collaboration, continuous improvement, and client-centricity Ability to set clear priorities, allocate resources strategically, and ensure team accountability Experience serving as liaison between client-facing teams and back-end technical/operational groups Why You'll Love It Here We believe in total rewards that actually matter-not just competitive packages, but benefits that support how you want to live and work. Your wellbeing comes first: Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!) Mental health support and wellness programs designed by experts who get it Flexible work arrangements that fit your life, not the other way around Financial security that makes sense: Retirement planning support to help you build real wealth for the future Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage Growth without limits: Professional development opportunities and clear career progression paths Mentorship from industry leaders who want to see you succeed Learning budget to invest in skills that matter to your future A culture that energizes: People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable The practical stuff: Competitive base salary that rewards your success Unlimited PTO policy because rest and recharge time is non-negotiable Benefits effective day one-because you shouldn't have to wait to be taken care of Ready to create a healthier world while building the career you want? We're ready for you. No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you. Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $135,000 to $150,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for medical, dental, vision, and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- Director, Customer Experience As Alma's Director, Customer Experience, you'll lead our team through our next stage of growth, as we scale and evolve into a best-in-class service for our network of providers and their clients. Leading our frontline teams, you will equip and empower them to deliver customer-centric support at every touchpoint and elevate their insights cross-functionally-across Product, Design, and Marketing-to drive continuous improvement of our products and services. A successful candidate should have extensive experience leading high-quality support teams at scale, demonstrated ability to design and operationalize teams for organizational effectiveness, and be extremely customer-focused. What you'll do: Define, own, and drive strong CX team performance and quality standards-including productivity, reliability, and customer satisfaction- while managing operational efficiency and costs Design, build, and execute on an organizational strategy that drives operational efficiency, team performance, business outcomes, and high-quality customer experiences at scale Define our talent management strategy, partnering with our Learning & Development team, to define and maintain competency frameworks, career paths, and succession plans Partner with Workforce Management to ensure staffing models, schedules, and capacity plans support service levels and business priorities Partner with key stakeholders to staff across channels and equip the team to resolve a variety of complex issue types while navigating ambiguous external dependencies Influence across the business, elevating the team's insights through clear data stories and customer-centric narratives, partnering cross-functionally to improve our product and services Lead customer retention and engagement strategies-designing proactive support programs, escalation protocols, and high-touch interventions that drive LTV and reduce churn Who you are: You have 8-12+ years in customer support and 5-7+ years of people leadership, with experience scaling operations and driving organizational transformation across a multi-layer team. Demonstrated ability to develop managers of managers, leading teams effectively, and cultivating intentional customer-centric team cultures. Demonstrated experience in diagnosing organizational capabilities, addressing gaps, and leading organizational redesigns to improve business performance. Thrive in a scaling, fast-paced, ambiguous environment, and have demonstrated success in transformational leadership by bringing your team along during periods of rapid change and complexity. A data-driven customer-centric mindset- you advocate for customers through data, know your way around basic to intermediate SQL queries, and can translate CX data into clear insights, decisions, and performance actions for leaders and teams. You have cultural humility, can build relationships across differences, and have excellent interpersonal communication skills. Benefits: We're a remote-first company Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans 401K plan (ADP) Monthly therapy and wellness stipends Monthly co-working space membership stipend Monthly work-from-home stipend Financial wellness benefits through Northstar Pet discount program through United Pet Care Financial perks and rewards through BenefitHub EAP access through Aetna One-time home office stipend to set up your home office Comprehensive parental leave plans 12 paid holidays and 1 Alma Give Back Day Flexible PTO Salary Band: $150,000 - $180,000 All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are seeking a Director, Client Success to lead Affirm's SMB Client Success organization, driving merchant value, retention, and revenue growth across a diverse portfolio of small and mid-sized business partners. This leader will shape strategy, optimize client success operations, and enable scalable, data-driven engagement models that empower merchants to grow with Affirm. The ideal candidate brings deep experience in customer success and account management, strong operational acumen, and a track record of building and developing high-performing teams. You'll partner cross-functionally with Sales, Marketing, Product, and Analytics to define and execute the SMB success strategy that drives merchant satisfaction and long-term profitability. What You'll Do Lead and develop a high-performing Client Success team supporting SMB merchants across multiple verticals, driving retention, expansion, and satisfaction. Define and execute the strategic vision for SMB Client Success - optimizing coverage models, playbooks, and performance metrics to scale impact efficiently. Partner closely with Sales, Marketing, and Product teams to design initiatives that deepen merchant engagement and accelerate adoption of new Affirm solutions. Use data and analytics to identify key growth opportunities, influence merchant strategies, and optimize business outcomes. Establish and maintain relationships with executive stakeholders across Affirm and within key merchant accounts to align business goals and drive mutual success. Represent the voice of the customer internally to inform product roadmap, operations, and experience improvements. Develop team capabilities through coaching, structured development, and performance management, fostering a culture of accountability and excellence. Drive operational rigor through forecasting, reporting, and consistent review of business health and team performance What We Look For 12+ years of experience in Client Success, Account Management, or related commercial leadership roles, including 5+ years leading managers or senior individual contributors. Proven track record of scaling client success or account management teams in high-growth B2B or SaaS environments; experience in payments, e-commerce, or fintech a plus. Strong strategic and analytical thinking; ability to synthesize insights into actionable plans that drive measurable results. Excellent communication, executive presence, and influencing skills; comfortable engaging at C-level with internal and external stakeholders. Experience with SMB segment strategies and scalable customer engagement models (digital-first, tiered coverage, automation, etc.). Demonstrated ability to attract, develop, and retain top talent in fast-paced, evolving environments. Compensation & Benefits Pay Grade: N Equity Grade: 12 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $237,500 - $300,000 USA On Target Earnings (all other U.S. states) per year: $211,250 - $273,750 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Department Business Development Employment Type Full Time Location Melville, NY Workplace type Fully remote Compensation $150,000 - $180,000 / year The impact you'll make What you will bring As a member of the KWI team you will receive About KWI KWI helps retailers maximize sales by uniting their online and in-store capabilities to deliver delightful shopper experiences. With KWI Merchandising and mobile POS, retailers can execute omnichannel flawlessly, and right at their fingertips - clienteling, endless aisle, mobile checkout with the latest payment options, inventory management, and ecommerce.

**Title:** Client Success Director **Salary:** $95K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Client Success Director in the Client Success team has responsibility for managing and growing an existing portfolio of clients, ensuring that the delivery of services meet the scope of the individual contracts and do so in a manner consistent with PSI's world class service culture. This role is part of a team that is one of the primary points of contact for our clients and has responsibility for the retention and development our client relationships. The Client Success Manager is therefore an owner of relationships with clients and are their internal advocate. This role is a full-time permanent position, Monday to Friday during typical office hours. There will be up to 20% travel required for events, meetings and workshops. Day-to-day, this role can be performed remotely. **Role Responsibilities** - Work to renew client contracts and to expand usage of services. - Meet and exceed sales objectives for new business and retention. - Be accountable for maintaining, reporting, and measuring data through Salesforce and other internal systems. - Ensure contractual commitments and service level agreements are being met. - Build relationships with the client's senior stakeholder to understand their initiatives. - Conduct account reviews delivering ROI and insights to the client. - Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations, and providing appropriate internal communications. **Knowledge, Skills and Experience Requirements** Bachelor's degree or related work experience may be considered. Strong previous experience in account management, program management, project management or consulting. Experience of working within a technology company or credentialing company or other high-growth culture. Proven ability to adapt and pivot to changes as part of an evolving product set **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently seeking a talented Government Relations Director at USAA working remotely within an assigned region. As a dedicated Government Relations Director, you will identify and analyze proposed legislation that could impact USAA's operations. Acts as USAA's representative in legislative and public policy matters and in industry organizations concerned with legislation and public policy. In this role, you will play a key role in developing political strategy. Will lobby legislators and may testify on bills of special interest to USAA and its membership. Maintains information resources and reports on status of legislation to USAA CoF (company of function). You will serve as a consulting liaison for regional legislative officers and their staff. This position will offer flexibility to work remotely from one of the states assigned to this region including New York, New Jersey, Massachusetts, or Connecticut. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Travel requirement: A frequent amount of travel is typically involved in this role and can vary based on current legislative and regulatory advocacy priorities. An applicant should plan for 50% of the job duties to include travel requirements. Relocation assistance is not available for this position. What you'll do: * Analyzes proposed legislation for early identification of issues relevant to USAA and coordinates strategies to achieve USAA's legislative objectives. * Works with other company and trade association's representatives to ensure appropriate discussion and analysis are considered and the requisite coordinated action is driven. * Creates strategy for legislative advocacy and leads implementation of lobbying strategy. * Directs information resources in relation to active legislation. * Responds internally to questions on a variety of legislative issues that affect the company and frequently interacts with senior management on matters requiring inter and intracompany coordination. * Understands the political environment and applies newspapers, websites, professional contacts and trade associations to identify key issues, political figures and races that might affect USAA's operations. * Provides interpretation and explanation of the more complex legislative enactments. * Advises management on prudent political strategy and the potential reaction. * Maintains knowledge of USAA's current operations and the financial services industry. * Stays abreast of issues in the financial services industry and actively seeks to link those issues to ongoing or emerging legislative opportunities. * Maintains relationships both within and outside USAA to facilitate information gathering and dissemination. * Represents USAA before Federal and/or State Legislatures and Regulatory Agencies, where appropriate. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 8 years of experience in government relations or law. * Excellent verbal and written communication skills, including ability to communicate complicated and technical points related to political strategy clearly. * Experience working with Federal and/or State Legislatures and Regulatory Agencies. * Demonstrated knowledge and application of legislative processes and procedures. * Advanced understanding of federal, state, and local political landscape and issues. * Experience advocating on behalf of an organization or issue. * Subject matter expert in Microsoft office and applicable web tools. What sets you apart: * Working knowledge of New York, New Jersey, Massachusetts, and Connecticut state legislative and regulatory structures. * Law Degree or master's degree * Significant experience in government affairs within the financial services industry, trade associations, or government entities in New York, New Jersey, Massachusetts, and Connecticut. * Previous public or private sector employment working with state government entities. * Experience in establishing strategic partnerships and alliances to support advocacy goals * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Direct to Consumer team is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation. HarperCollins Christian Publishing is seeking a Director, CRM & Lifecycle Marketing to lead lifecycle marketing strategy and execution across a portfolio of direct-to-consumer brands, spanning both eCommerce and subscription-based business models. This role operates within a centralized lifecycle marketing "center of excellence" , partnering closely with DTC Brands and Publishing teams to drive customer engagement, retention, and revenue through email, SMS, and loyalty. The Director serves as a senior lifecycle marketing expert and player-coach , balancing strategic leadership with hands-on execution in a high-volume campaign environment operating across multiple brands and business units. This role leads campaign planning, forecasting, testing strategy, and operating models, while serving as the primary lifecycle owner for the highest-revenue and highest-complexity brands. The Director remains tactically involved in complex builds, peak-volume periods, and high-impact initiatives, acting as a critical connector between brand strategy and lifecycle execution to ensure programs are data-driven, scalable, operationally sound, and aligned to revenue and growth objectives. Responsibilities + Own lifecycle marketing strategy and execution across all HCCP direct-to-consumer brands, including email, SMS, and loyalty programs, with end-to-end accountability for revenue outcomes and lifecycle performance. + Serve as the primary lifecycle marketing partner to Brand and Publishing teams, advising on campaign strategy, sequencing, and channel optimization. + Lead and participate in Brand & Platform and Campaign Planning meetings, translating brand vision into executable lifecycle roadmaps. + Develop and oversee revenue forecasts, campaign projections, and performance pacing for lifecycle channels. + Serve as primary lifecycle owner for HCCP's highest-revenue and highest-complexity brands, while providing strategic oversight and quality assurance across the broader brand portfolio. + Provide final QA and scheduling oversight for high-risk, high-revenue, and peak-period lifecycle campaigns, ensuring accuracy, compliance, and pacing integrity. + Establish and maintain lifecycle marketing operating models, standards, best practices, and execution guardrails across brands, including role ownership, QA processes, and cross-team collaboration frameworks to support scale and quality. + Balance priorities, capacity, and resources across multiple brands in a high-volume campaign environment. + Contribute hands-on to lifecycle marketing execution for complex, net-new, or high-revenue initiatives where senior judgment is required. + Provide strategic feedback and QA on email and SMS templates, messaging, and sequencing. + Design and guide A/B and multivariate testing strategies; analyze results and apply learnings across brands. + Monitor lifecycle channel performance and proactively identify optimization opportunities to improve engagement and conversion. + Partner cross-functionally with Brand, Publishing, Creative, Product, Analytics, and Technology teams to ensure seamless execution. + Identify opportunities to improve processes, tooling, and scalability as campaign volume and brand needs grow. + Coach and mentor lifecycle marketing team members, supporting both professional development and execution excellence. Qualifications Required Experience: + 7+ years of marketing experience, with at least 5 years focused on lifecycle marketing (email, SMS, retention, loyalty) in a direct-to-consumer or eCommerce environment, including 3+ years of people management experience. + Proven experience leading lifecycle marketing strategy and execution across multiple brands, business units, or complex portfolios. + Demonstrated ability to balance strategic leadership with hands-on execution in high-volume campaign environments. + Strong experience building and owning strategy plans, revenue forecasts, campaign projections, and performance pacing for lifecycle channels. + Deep hands-on experience working directly in ESP, SMS, and loyalty platforms (SailThru, Attentive and/or Yotpo preferred). + Advanced experience analyzing multi-source marketing and customer data (ESP, SMS, loyalty platforms, GA4), building pivot-based reports and dashboards, and communicating results through clear, presentation-ready decks. + Experience partnering closely with Copy, Creative, Merchandising, Analytics, and Technology teams. + Prior experience managing, mentoring, or coaching marketing team members. + Proven track record of driving measurable improvements in customer engagement, retention, and revenue through lifecycle programs. Preferred Experience: + Experience operating in a centralized lifecycle marketing team, center of excellence, or agency-style model . + Experience supporting both eCommerce and subscription-based business models. + Experience designing and evolving loyalty programs and long-term retention strategies. + Familiarity with Shopify and modern DTC marketing technology stacks. + Working knowledge of HTML/CSS for email (not required, but a plus). + Experience managing lifecycle marketing in environments with high campaign volume and tight timelines . + Experience leading cross-brand testing and experimentation programs. Education: Bachelor's Degree (or equivalent experience) Required Knowledge: + Lifecycle marketing best practices across email, SMS, and loyalty channels. + Customer segmentation, personalization, and automation strategies. + Direct-to-consumer eCommerce metrics, KPIs, and growth levers. + Testing methodologies, performance analytics, and optimization frameworks. + Email and SMS compliance regulations (CAN-SPAM, GDPR, TCPA). + CRM and lifecycle marketing technologies and platforms. Skills: + Strategic and hands-on-comfortable moving between planning, analysis, and execution. + Strong analytical and forecasting skills with the ability to translate data into actionable insights. + Excellent communication and collaboration skills across cross-functional teams. + Ability to manage complexity, competing priorities, and high campaign volume. + Confident decision-maker who balances speed, quality, and business impact. + Strong organizational skills and attention to detail. + Ability to coach, mentor, and develop team members. The salary range for this position is $90,000 - $110,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. HarperCollins Christian Publishing is an equal opportunity employer. HarperCollins Christian Publishing is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at ********************************** . Note: we will only respond to accommodation requests. Job Locations _US_ Category _Marketing_ Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets

The American Cancer Society Cancer Action Network (ACS CAN) is the nation's leading cancer advocacy organization. Together with our charitable partner, the American Cancer Society, we work in Congress, state legislatures and local jurisdictions to support evidence-based policy and legislative solutions designed to eliminate cancer as a major health problem. Build the power of the American Cancer Society Cancer Action Network (ACS CAN), the 501(c)4 advocacy organization of the American Cancer Society (ACS), in North & South Dakotas to implement successful public policy advocacy campaigns. Lead, drive, and execute a comprehensive direct lobbying and government relations leadership program in the state. This includes actively serving as an ambassador for the Society and ACS CAN to the state legislature, governor, state agencies, congressional offices, and donors, as well as representing the organization on coalitions. Lead the planning and implementation of issue campaigns in North & South Dakotas to achieve progress towards policy and appropriations successes, working with grassroots staff to execute the state's advocacy program, as well as with contract lobbyists, where applicable. Lead and drive work to achieve North & South Dakotas' ACS CAN fundraising goal. Embrace diversity, equity, and inclusion in every aspect of the role. Model the organization's values and cultural beliefs. Comply with all relevant lobbying protocol, including lobbyist registration and reporting, adhering to state legal requirements, and all assigned administrative duties. This is a remote position, with a required base location within the states of North & South Dakotas. MAJOR RESPONSIBILITIES Mission/Issue Campaigns: Drive mission policy and appropriations wins in North Dakota & South Dakota. Actively serve as an ambassador for the Society and ACS CAN to the state legislature, governor, state agencies, and congressional offices, while also educating the public and appropriately demonstrating the values and reputation of the enterprise and its brand. Establish clear, focused legislative and regulatory priorities based on the best mission advancement opportunities in assigned state, developing legislative agendas, and supporting materials that include thorough documentation, while ensuring consistency with ACS CAN policy positions and messaging. Lead and drive local or statewide issue campaigns in the state, including ballot initiatives or referenda where applicable. Develop and maintain positive relationships with local, state, and federal elected officials and staff. Build relationships and closely collaborate in North Dakota & South Dakota with relevant executive branch personnel, especially in health and other agencies engaged in health equity, tobacco prevention and cessation, access to care, cancer screenings, drug formularies, etc. Monitor and analyze all relevant pieces of legislation and provide or facilitate oral and written testimony in accordance with ACS CAN policy, working with ACS CAN State and Local campaigns team to ensure adherence to organizational positions. In close collaboration with other team members in the state, as well as regional and national colleagues, lead and drive the planning and implementation of comprehensive and strategic issue campaigns to achieve progress towards legislative and appropriations successes at the state/local level. Utilize the Direct Action Organizing method of campaign planning and execution, incorporating grassroots, media advocacy, and other organizational support systems. Lead efforts in the state to facilitate the advancement of the organization's federal legislative campaigns and priorities, as required. Ensure the development of positive relationships between the organization and key congressional targets in assigned state. Strategically build federal champions for ACS CAN's priorities where possible. Defeat legislation that would negatively impact the mission of the ACS and ACS CAN. Serve as the primary ACS CAN media spokesperson in North Dakota & South Dakota, or otherwise help facilitate the preparation of others, such as leadership volunteers, for interviews. Also develop relationships with the state's capitol press corps. Utilize Twitter accounts, as well as other similar communications tools, to reach audiences on behalf of ACS CAN. Actively serve in the state as ACS CAN's representative on coalitions aimed at advancing the organization's public policy and appropriations priorities, with a clear understanding and management of parameters around coalition agreements, including deal breakers on legislation. Integration and Capacity Building: Serve on ACS area or state management, market, and/or planning teams, as required. Work with ACS and ACS CAN colleagues in assigned state(s) to help facilitate the success of the entire enterprise. Incorporate ACS staff and volunteers in legislative and appropriations campaigns, where appropriate. Enhance the overall external visibility of the enterprise in a positive manner commensurate with the organization's brand. Help the enterprise build capacity by working in concert with grassroots staff to recruit, engage, and communicate with the organization's volunteer network in North Dakota & South Dakota. Help grassroots staff conduct trainings as needed for volunteers and ACS staff in the state, and help prepare volunteers for meetings, testimony, etc. Fundraising: Work closely with ACS CAN's national fundraising team and other colleagues to goal, plan, drive, and execute a viable fundraising program in North Dakota & South Dakota, which may entail a policy forum or other event. Lead and drive ACS CAN efforts in the state towards achievement of its annual fundraising goal, through events or other revenue generating activities, including the prospecting of donors and growth of the organization's financial base. Utilize policy forums or similar fundraising events in the state to also build and nurture relationships aimed at advancing the organization's mission. Facilitate account management, actively supporting both ACS and ACS CAN fundraising by leveraging relationships in North Dakota & South Dakota. Serve as an effective steward of relationships by communicating effectively with ACS CAN corporate members, donors, and prospective funders in the state. Diversity, Equity, and Inclusion: Approach the work of the enterprise with a spirit of diversity, equity, and inclusion, establishing a climate where every individual is valued and respected. Ensure the development and execution of a state diversity and inclusion plan in North Dakota & South Dakota, establishing and nurturing relationships with new stakeholders and advancing the organization's diversity goals. Identify, and pursue where applicable, opportunities to improve health equity and eliminate health disparities through the state policy and appropriations process. Legal: Follow ACS CAN policies and guidelines. Comply with all lobbying related requirements and regulations in North Dakota & South Dakota. Ensure that any Cancer Votes electoral program activities in the state, where relevant, adhere to all IRS and ACS CAN legal guidelines and reporting requirements. Model leadership by embracing all of the organization's technical tools and trainings, while also effectively completing administrative duties around documentation and reporting. Manage contract lobbyists, where applicable. Other duties as assigned. FORMAL KNOWLEDGE Bachelor's degree in Political Science or related field required Minimum of 5 years relevant work experience in political and/or policy campaign experience required. Detailed knowledge of the legislative process and political landscape, with the ability to adapt to state government environment. OTHER SKILLS Health policy knowledge preferred Fundraising experience preferred. Ability to draft bill or amendment language preferred. Excellent written, oral, interpersonal, computer, and mobile application skills required. Action-oriented and the ability to work independently with minimum direction and work as a member or leader of a team. Ability to work with others in complex environments, with a strong ability to adapt to changing situations. Demonstrated ability to work on fast-paced, time-sensitive matters with internal and external constituents. Ability to establish and maintain effective working relationships with diverse individuals and communities. Ability to complete work in a timely and efficient manner and ensure work is accurate Ability to utilize available technology to perform position responsibilities. SPECIAL MENTAL OR PHYSICAL DEMANDS Some travel required. The starting rate is $79,000 to $97,000. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS CAN provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

About this role BlackRock USWA Alts Sales is a specialized sales force that covers all channels, geographies and Alternatives products in partnership with the generalist relationship managers in US Wealth Advisory. The group has exceptional access to the investment teams, resources and strategies within BlackRock and is tasked with identifying and creating solutions for clients using BlackRock's broad expertise across investment capabilities. BlackRock's objective is no less than to be the world's preeminent provider of Alternative investment solutions within the wealth segment. The individual will be responsible for working with generalist relationship managers to deliver Alternatives education to financial advisors and introducing our Alternatives platform and investment solutions. The individual will be responsible for supporting the broader Alternatives sales and engagement strategy within U.S. Wealth Advisory, maintaining key client and prospect relationships to grow our business and assets under management. Role and Responsibilities * Execute the alternative sales campaign strategy. Serve as central point of contact and key representative from distribution to senior stakeholders and portfolio managers in Alternatives. * Build robust and lasting sales dialogues with Alternatives Power Users at third party intermediaries, bringing a deep subject matter expertise of BlackRock's investment platform to the sales process, and being accountable for significant asset growth. * Manage centers of influence client relationships at a senior level within the market to elevate BlackRock's overall local relationship. * Work with distribution partners in various client segments within US Wealth Advisory to drive new business opportunities. * Actively supporting the existing relationship managers' sales efforts with clients and prospects as an alternative's expert. * Clearly and concisely articulate multiple product characteristics and BlackRock Alternatives Platform narrative to sophisticated financial advisors. * Initiate education and sales activity with financial advisors not currently engaged in discussions with BlackRock. Experience, Skill, & Qualities * Proven sales background - track record of building strong financial advisor relationships and being viewed as a "trusted advisor". * Ability to drive results in an autonomous working environment and in close collaboration with colleagues within and across business units. * Capacity to move effectively and efficiently between engaging with financial advisors, relationship managers and product specialists to provide value added perspective and deliverables. * Strong communication skills - ability to clearly and concisely articulate product and platform characteristics to sophisticated investors both in written work and presentations to large and small audiences. * Passion for the financial markets and alternatives asset class. * Ability to lead by example - high ethical standards and strong work ethic. * Minimum 7-10 years' experience, 5+ years' experience wholesaling preferred. Education and Credentials * Series 7 and 66 required. Graduate degree or CFA, CAIA Preferred For San Francisco, CA Only the salary range for this position is USD$150,000.00 - USD$150,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses.BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.