Director, customer relations work from home jobs - 176 jobs

A leading software firm is seeking a Client Director for the FS Banking sector. This role requires a strong sales leadership background and the ability to manage strategic accounts effectively. Ideal candidates will possess over 8 years of sales experience and a proven track record in closing complex deals. The Client Director will spearhead account planning, nurture relationships with key stakeholders, and ensure customer satisfaction. This position enables remote work flexibility, along with competitive compensation and benefits. #J-18808-Ljbffr

We're looking for someone special. Hard-working, intelligent and organized... we need all of those, but we need something more. We need someone that needs to deliver great service to clients, just because they're wired that way. This person gets that delivering great service isn't just about doing the work needed in the timeframe a client needs. It is about steering them in the right direction to propel their business forward and sometimes pushing back. This person is a great writer too, who knows how to tell an interesting story without fluff. If this sounds like you, then we should tell you more about us. About our work Firstly, we're devoted to B2B tech PR. Secondly, we're REALLY good at it, like scarily good at it. Most of our clients are dominating the mindshare in their market, thanks to the work we do. You'll have access to cutting-edge right-brain and left-brain systems that no-one else has, some of which you never dreamed existed. And you've got access to specialists in-house who are there to make you and your clients successful. We guarantee, even if you think you've seen it all, that you'll be blown away by (at least some of) our sophistication. If that's got you curious, here's a little about some of our clients. Our clients are building the future through technologies that will keep you learning forever. Some are building Artificial Intelligence systems, some of designing and building the communications networks of the future, one is building space rockets. And all of them are fascinating. In fact, if we only agree to work with clients that we know journalists will find interesting. What we offer and who we are looking for Still interested? Then please apply. Even if now is not the right time, if you're the right fit, then we want to get to know you and stay in touch. Note that this is a fully remote working role - you can be based anywhere in a US timezone. #J-18808-Ljbffr

A professional association in Washington is seeking a Director of Volunteer Engagement to develop and implement innovative strategies for volunteer recruitment and engagement. The ideal candidate will have a Bachelor's degree and at least 5 years of experience in volunteer program management. Responsibilities include overseeing day-to-day operations, collaborating with leadership, and managing the annual budget. Benefits include flexible work hours and a generous retirement plan. #J-18808-Ljbffr

An association management organization in Washington, DC is seeking a Director of Volunteer Engagement to develop strategies for volunteer recruitment and engagement. This role involves overseeing the operations of the Volunteer Engagement department, managing the budget, and enhancing the volunteer experience. The ideal candidate will have a Bachelor's degree and at least 5 years of relevant experience, along with strong communication and project management skills. Telework options are available, and the organization offers a range of benefits including flexible work hours. #J-18808-Ljbffr

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. We're looking for a Director, Client Success to lead our rapidly growing enterprise client portfolio and scale SeatGeek's client success function through its next phase of growth. Reporting to the EVP, Clients & Partners, you will own the full Client Success organization, supporting some of the most iconic teams and venues across the NFL, NBA, NHL, golf, MLS, and other sports. This is a senior leadership role for a proven operator who thrives at the intersection of client engagement, commercial strategy, and team leadership. You'll be responsible for scaling a high-performing team, driving enterprise-level outcomes for our partners, and ensuring SeatGeek delivers world-class experiences for clients and their fans. What you'll do Manage, coach, and develop the US Client Success team, including direct leadership of managers and CSMs Set clear goals, drive accountability, and build a high-performance culture centered on commercial impact and ownership Drive commercial growth by owning and closely managing revenue targets, client health, and adoption across the portfolio Drive monetization across the client base by standardizing approaches, ensuring Client Success is a reliable revenue driver for clients and SeatGeek Partner with CSMs and leadership on enterprise deal planning, renewal negotiations, and overall client execution Serve as a trusted partner to executives and operators at major sports teams and venues, influencing short-term decision making and long-term growth Act as senior escalation point on complex issues, ensuring flawless delivery and client satisfaction Lead strategic initiatives to scale the CS organization, designing and implementing systems, processes, and tools to support a rapidly expanding client base Partner cross-functionally with Executive leadership, Sales, Marketing, Product, and others to ensure alignment to advocate for investments for scale Leverage data and insights to inform client performance and influence internal strategy Represent SeatGeek at client meetings, including annual business reviews, and industry events What you have 12+ years of experience in customer success, account management, or strategic consulting-ideally in B2B SaaS or ticketing/entertainment 6+ years leading and developing managers and large teams Proven ability to drive outcomes with enterprise and C-level stakeholders Experience with complex SaaS deals, multi-product environments, and commercial ownership Strong analytical acumen-comfortable with performance data, P&Ls, and strategic decision-making Demonstrated success scaling functions during periods of rapid growth Executive presence and communication skills; able to influence internally and externally Exceptional attention to detail, urgency, and follow-through Familiarity with the sports or live entertainment industry is a strong plus Willingness to travel (~25-35%) to client meetings and industry events Why You'll Love This Role You'll get to work with iconic sports teams, venues, and live event brands, helping create incredible fan experiences. And as part of that, you'll attend marquee sporting events and concerts You'll be part of a team that drives real commercial impact and operational excellence… and has fun doing it You'll work closely with peers in CS and across the company You'll join a culture that's bold, transparent, and obsessed with doing meaningful work-no B.S. busywork allowed Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $190,000 - $215,000 USD plus bonus based on performance. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

Who We Are Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Ready to Lead Complex Client Migrations That Transform Healthcare Operations? We're seeking an experienced leader who can oversee a team of solution design and implementation professionals managing complex, client-facing migration projects. As our Director of Client Migrations, you'll lead teams transitioning clients from one claims platform to another while simultaneously migrating their digital experience, combining strategic leadership, technical expertise, and client engagement to ensure successful outcomes. What makes this role different ✓ Dual-platform complexity: Oversee simultaneous migrations of claims platforms and digital experiences requiring deep technical and strategic coordination ✓ High-performing team leadership: Lead diverse team managing client migrations in partnership with Account Management, Strategic Development, and Enterprise PMO ✓ Executive client engagement: Build strong relationships with client executives while serving as escalation point for critical issues ✓ Strategic oversight: Define implementation strategies while partnering with cross-functional leaders in technology, operations, and client services What You'll Actually Do Lead team excellence: Develop high-performing team with diverse roles managing client migrations while setting priorities, allocating resources, and ensuring accountability for project delivery. Foster collaborative culture: Build culture of collaboration, continuous improvement, and client-centricity while serving as leadership liaison to Enterprise Project Management team. Provide executive oversight: Monitor all client implementation projects ensuring on-time delivery within scope and aligned with client expectations and organizational standards. Serve as escalation point: Address critical issues and client concerns with strategic problem-solving while maintaining strong relationships with client executives and stakeholders. Define strategic direction: Establish implementation strategies for claims platform and digital experience migrations while partnering with cross-functional leaders across organization. Manage risk proactively: Monitor project risks and drive resolution of complex challenges while ensuring technical solutions meet client requirements and compliance standards. Guide technical excellence: Direct team in understanding claims administration systems and digital engagement platforms while ensuring solutions align with client needs. Communicate effectively: Provide clear project status updates, risk assessments, and milestone tracking to stakeholders at all organizational levels including executive leadership. Qualifications What You Bring to Our Mission The leadership foundation: 10+ years in healthcare, insurance, or TPA environments required At least 5 years in leadership roles with proven success overseeing teams managing large-scale client implementations Prior TPA experience strongly preferred The technical expertise: Strong understanding of claims administration platforms and digital engagement tools Advanced project management skills (PMP or similar certification preferred) Ability to guide teams through complex technical transitions and platform migrations The leadership competencies: Exceptional leadership: Committed to coaching and mentoring team members for professional growth and development Strategic alignment: Ability to align implementation strategies with organizational goals and client objectives Decision-making excellence: Makes timely, data-driven decisions under pressure while managing complex, competing priorities Change management expertise: Skilled in guiding clients and teams through complex transitions with confidence and clarity The professional qualities: Excellent communication and executive presence with ability to engage effectively at all organizational levels Strong partnership-building skills across internal and external stakeholders Capability to build trust with client executives while managing critical escalations Commitment to fostering culture of collaboration, continuous improvement, and client-centricity Ability to set clear priorities, allocate resources strategically, and ensure team accountability Experience serving as liaison between client-facing teams and back-end technical/operational groups Why You'll Love It Here We believe in total rewards that actually matter-not just competitive packages, but benefits that support how you want to live and work. Your wellbeing comes first: Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!) Mental health support and wellness programs designed by experts who get it Flexible work arrangements that fit your life, not the other way around Financial security that makes sense: Retirement planning support to help you build real wealth for the future Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage Growth without limits: Professional development opportunities and clear career progression paths Mentorship from industry leaders who want to see you succeed Learning budget to invest in skills that matter to your future A culture that energizes: People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable The practical stuff: Competitive base salary that rewards your success Unlimited PTO policy because rest and recharge time is non-negotiable Benefits effective day one-because you shouldn't have to wait to be taken care of Ready to create a healthier world while building the career you want? We're ready for you. No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you. Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $135,000 to $150,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for medical, dental, vision, and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- Director, Customer Experience As Alma's Director, Customer Experience, you'll lead our team through our next stage of growth, as we scale and evolve into a best-in-class service for our network of providers and their clients. Leading our frontline teams, you will equip and empower them to deliver customer-centric support at every touchpoint and elevate their insights cross-functionally-across Product, Design, and Marketing-to drive continuous improvement of our products and services. A successful candidate should have extensive experience leading high-quality support teams at scale, demonstrated ability to design and operationalize teams for organizational effectiveness, and be extremely customer-focused. What you'll do: Define, own, and drive strong CX team performance and quality standards-including productivity, reliability, and customer satisfaction- while managing operational efficiency and costs Design, build, and execute on an organizational strategy that drives operational efficiency, team performance, business outcomes, and high-quality customer experiences at scale Define our talent management strategy, partnering with our Learning & Development team, to define and maintain competency frameworks, career paths, and succession plans Partner with Workforce Management to ensure staffing models, schedules, and capacity plans support service levels and business priorities Partner with key stakeholders to staff across channels and equip the team to resolve a variety of complex issue types while navigating ambiguous external dependencies Influence across the business, elevating the team's insights through clear data stories and customer-centric narratives, partnering cross-functionally to improve our product and services Lead customer retention and engagement strategies-designing proactive support programs, escalation protocols, and high-touch interventions that drive LTV and reduce churn Who you are: You have 8-12+ years in customer support and 5-7+ years of people leadership, with experience scaling operations and driving organizational transformation across a multi-layer team. Demonstrated ability to develop managers of managers, leading teams effectively, and cultivating intentional customer-centric team cultures. Demonstrated experience in diagnosing organizational capabilities, addressing gaps, and leading organizational redesigns to improve business performance. Thrive in a scaling, fast-paced, ambiguous environment, and have demonstrated success in transformational leadership by bringing your team along during periods of rapid change and complexity. A data-driven customer-centric mindset- you advocate for customers through data, know your way around basic to intermediate SQL queries, and can translate CX data into clear insights, decisions, and performance actions for leaders and teams. You have cultural humility, can build relationships across differences, and have excellent interpersonal communication skills. Benefits: We're a remote-first company Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans 401K plan (ADP) Monthly therapy and wellness stipends Monthly co-working space membership stipend Monthly work-from-home stipend Financial wellness benefits through Northstar Pet discount program through United Pet Care Financial perks and rewards through BenefitHub EAP access through Aetna One-time home office stipend to set up your home office Comprehensive parental leave plans 12 paid holidays and 1 Alma Give Back Day Flexible PTO Salary Band: $150,000 - $180,000 All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.

The Direct to Consumer team is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation. HarperCollins Christian Publishing is seeking a Director, CRM & Lifecycle Marketing to lead lifecycle marketing strategy and execution across a portfolio of direct-to-consumer brands, spanning both eCommerce and subscription-based business models. This role operates within a centralized lifecycle marketing "center of excellence" , partnering closely with DTC Brands and Publishing teams to drive customer engagement, retention, and revenue through email, SMS, and loyalty. The Director serves as a senior lifecycle marketing expert and player-coach , balancing strategic leadership with hands-on execution in a high-volume campaign environment operating across multiple brands and business units. This role leads campaign planning, forecasting, testing strategy, and operating models, while serving as the primary lifecycle owner for the highest-revenue and highest-complexity brands. The Director remains tactically involved in complex builds, peak-volume periods, and high-impact initiatives, acting as a critical connector between brand strategy and lifecycle execution to ensure programs are data-driven, scalable, operationally sound, and aligned to revenue and growth objectives. Responsibilities + Own lifecycle marketing strategy and execution across all HCCP direct-to-consumer brands, including email, SMS, and loyalty programs, with end-to-end accountability for revenue outcomes and lifecycle performance. + Serve as the primary lifecycle marketing partner to Brand and Publishing teams, advising on campaign strategy, sequencing, and channel optimization. + Lead and participate in Brand & Platform and Campaign Planning meetings, translating brand vision into executable lifecycle roadmaps. + Develop and oversee revenue forecasts, campaign projections, and performance pacing for lifecycle channels. + Serve as primary lifecycle owner for HCCP's highest-revenue and highest-complexity brands, while providing strategic oversight and quality assurance across the broader brand portfolio. + Provide final QA and scheduling oversight for high-risk, high-revenue, and peak-period lifecycle campaigns, ensuring accuracy, compliance, and pacing integrity. + Establish and maintain lifecycle marketing operating models, standards, best practices, and execution guardrails across brands, including role ownership, QA processes, and cross-team collaboration frameworks to support scale and quality. + Balance priorities, capacity, and resources across multiple brands in a high-volume campaign environment. + Contribute hands-on to lifecycle marketing execution for complex, net-new, or high-revenue initiatives where senior judgment is required. + Provide strategic feedback and QA on email and SMS templates, messaging, and sequencing. + Design and guide A/B and multivariate testing strategies; analyze results and apply learnings across brands. + Monitor lifecycle channel performance and proactively identify optimization opportunities to improve engagement and conversion. + Partner cross-functionally with Brand, Publishing, Creative, Product, Analytics, and Technology teams to ensure seamless execution. + Identify opportunities to improve processes, tooling, and scalability as campaign volume and brand needs grow. + Coach and mentor lifecycle marketing team members, supporting both professional development and execution excellence. Qualifications Required Experience: + 7+ years of marketing experience, with at least 5 years focused on lifecycle marketing (email, SMS, retention, loyalty) in a direct-to-consumer or eCommerce environment, including 3+ years of people management experience. + Proven experience leading lifecycle marketing strategy and execution across multiple brands, business units, or complex portfolios. + Demonstrated ability to balance strategic leadership with hands-on execution in high-volume campaign environments. + Strong experience building and owning strategy plans, revenue forecasts, campaign projections, and performance pacing for lifecycle channels. + Deep hands-on experience working directly in ESP, SMS, and loyalty platforms (SailThru, Attentive and/or Yotpo preferred). + Advanced experience analyzing multi-source marketing and customer data (ESP, SMS, loyalty platforms, GA4), building pivot-based reports and dashboards, and communicating results through clear, presentation-ready decks. + Experience partnering closely with Copy, Creative, Merchandising, Analytics, and Technology teams. + Prior experience managing, mentoring, or coaching marketing team members. + Proven track record of driving measurable improvements in customer engagement, retention, and revenue through lifecycle programs. Preferred Experience: + Experience operating in a centralized lifecycle marketing team, center of excellence, or agency-style model . + Experience supporting both eCommerce and subscription-based business models. + Experience designing and evolving loyalty programs and long-term retention strategies. + Familiarity with Shopify and modern DTC marketing technology stacks. + Working knowledge of HTML/CSS for email (not required, but a plus). + Experience managing lifecycle marketing in environments with high campaign volume and tight timelines . + Experience leading cross-brand testing and experimentation programs. Education: Bachelor's Degree (or equivalent experience) Required Knowledge: + Lifecycle marketing best practices across email, SMS, and loyalty channels. + Customer segmentation, personalization, and automation strategies. + Direct-to-consumer eCommerce metrics, KPIs, and growth levers. + Testing methodologies, performance analytics, and optimization frameworks. + Email and SMS compliance regulations (CAN-SPAM, GDPR, TCPA). + CRM and lifecycle marketing technologies and platforms. Skills: + Strategic and hands-on-comfortable moving between planning, analysis, and execution. + Strong analytical and forecasting skills with the ability to translate data into actionable insights. + Excellent communication and collaboration skills across cross-functional teams. + Ability to manage complexity, competing priorities, and high campaign volume. + Confident decision-maker who balances speed, quality, and business impact. + Strong organizational skills and attention to detail. + Ability to coach, mentor, and develop team members. The salary range for this position is $90,000 - $110,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. HarperCollins Christian Publishing is an equal opportunity employer. HarperCollins Christian Publishing is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at ********************************** . Note: we will only respond to accommodation requests. Job Locations _US_ Category _Marketing_ Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets

Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and building deep relationships with AssistRx customers. Requirements Develops and nurtures strategic relationships with our most valuable customers. Become their trusted advisor & consultant. Partners with internal teams to launch new & support existing clients. Collaborates with our technical support team to develop onboarding plans for new customers, leads and facilitates kick-off discussions, and appropriately sets and manages expectations. Ensures a seamless experience through all phases of the customer relationship. Deeply understands customer goals and helps them meet their objectives by providing strategic guidance on our platform's best practices, use cases and organizational workflow. Manages assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs. Engages with key influencers and decision makers across different teams within the customer's organization. Conducts business reviews and goal-setting meetings. Is an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings. Performs other related duties as assigned by management. Directly supervises employees within the department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Other skills: Bachelor's degree in sales, project management, or business administration or equivalent number of years of experience 5-10 years of experience in a Customer Success or related role. Business Acumen. Communication Proficiency. Customer/Client Focus. Leadership. Presentation Skills. Problem Solving/Analysis. Results Driven. Strategic Thinking. Technical Capacity. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: What you'll Be Doing: We are looking for a highly motivated, results-oriented SaaS Sales Executive to drive aggressive revenue growth by identifying and securing new logo clients, while simultaneously expanding the footprint within our existing customer base. This is a true hunter role that requires a consultative approach, deep understanding of the SaaS sales cycle, and a relentless focus on exceeding quota. Core Responsibilities: Hunt, Consult, and Close The successful candidate will be accountable for the entire sales cycle, from prospecting and discovery through negotiation and close, with a dual focus on: New Logo Acquisition (Hunter Focus) Targeting & Prospecting: Proactively research, identify, and qualify net-new enterprise-level prospects within the Real Estate Solutions portfolio that align with our ideal customer profile. Value-Driven Discovery: Conduct deep-dive, consultative discovery meetings with C-level executives and key decision-makers to diagnose complex business challenges and align our SaaS solutions as the strategic answer. Pipeline Generation: Develop and execute strategic outreach campaigns (cold calling, email, social selling) to build a robust pipeline of new business opportunities that ensures consistent overachievement of sales targets. Negotiation & Closing: Lead complex contract negotiations to a productive and timely close, ensuring deal profitability and mutual success. Existing Client Growth (Upsell/Cross-sell) Relationship Expansion: Develop deep, strategic relationships with key stakeholders, approvers, and influencers within assigned current accounts. Solution Mapping: Continuously identify opportunities to upsell and cross-sell additional products, features, and solutions from the portfolio based on evolving client needs and business goals. Strategic Account Planning: Define and execute a detailed account strategy and tactical plan for key clients to maximize long-term Cotality revenue opportunities and deepen partnership. Accountability & Communication Forecasting Excellence: Maintain an impeccable level of data integrity and transparency within Salesforce (or relevant CRM). Provide accurate, timely (daily/weekly) sales activity reports and precise pipeline forecasting to the Sales Manager. Sales Manager Collaboration: Engage in high-level, proactive communication with the Sales Manager regarding all active opportunities, upsell initiatives, potential roadblocks, and strategic client developments. Adherence to all defined sales workflows and processes is mandatory. Travel & Market Engagement Market Presence: Be willing and able to travel up to 50% of the time to conduct critical face-to-face client/prospect meetings, facilitate on-site discovery sessions, and drive deal closure. Independent Field Work: Proactively schedule and conduct client/prospect meetings outside of normal industry conference cycles to drive pipeline velocity and build relationships. Industry Expertise: Continuously research and maintain an in-depth knowledge of industry trends, market conditions, and competitor activities to articulate and champion the Cotality value proposition effectively. What's in it For You: Large (~$2B+ revenue) formerly public information services and data business Durable cash flow and profitability regardless of changes in macroeconomic conditions Company certified as a global "A Great Place to Work." Remote working model- with travel Competitive compensation, uncapped commission and benefits! Career path for continued professional growth. Working with leaders that care about your professional growth! Access to our world class self-development portal, centered around you as the employee. We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees. Job Qualifications: Proven track record of success (5+ years preferred) in a B2B SaaS "hunter" sales role, within the real estate industry and at least two years working directly with MLS's C-Level. Also should have a strong history of consistently exceeding quota. Demonstrated experience in consultative selling, navigating complex sales cycles, and closing deals with enterprise-level clients. Exceptional written and verbal communication skills, negotiation abilities, and business acumen. Proficiency in utilizing CRM software (Salesforce strongly preferred) for pipeline management, forecasting, and reporting. Experience in the Real Estate, PropTech, is a plus **Please note range listed is the potential annual base salary. This role is compensated with a OTE package with uncapped commission. Annual Pay Range: 112,000 - 140,000 USD Application Window: This opportunity is expected to remain posted through the date identified below, subject to business needs. 2025-12-29 Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Highlights include: Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend. Health: Multiple medical plan options with mental health and wellness support offerings. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more! Click here to see a comprehensive list of our benefit offerings. Please note, Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from the posted range Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates

Client Director - Strategic Global Accounts Why is this role important to the success of NCC Group? As a Client Director for Strategic Accounts, you will be a growth catalyst for NCC Group and a champion for global cyber resilience. This role transforms our strategy into measurable impact, deepening executive relationships, driving multi‑year revenue and aligning our services into solutions that solve critical client challenges. Your leadership strengthens pipeline quality, anchors governance and accelerates our shift toward higher‑margin, recurring services, directly influencing NCC Group's market performance and P&L. Beyond commercial success, you'll partner with some of the world's most influential organisations to embed security into their digital strategies, protecting critical infrastructure and safeguarding millions of people's data and trust. In an era where cyber threats are escalating and security is a boardroom priority, your expertise will help NCC Group scale resilience and make the digital future safer for businesses, economies, and societies worldwide. Sales Professionals and Delivery Consultants who have demonstrated success in commercial conversations, selling, driving growth within existing key relationships, and landing new business. If you understand how to translate technical expertise into business value and can influence decision-makers at the highest level, you'll excel in this role. We're looking for individuals who combine strategic thinking, commercial acumen, and consultative selling skills with a passion for helping clients achieve resilience in an increasingly complex cyber landscape. What You'll Do Become the trusted advisor and executive sponsor for 1-2 high-value global accounts. Manage a $5M-$10M annual quota, delivering year-on-year expansion and unlocking new opportunities. Build multi-year account plans aligned to client objectives and market trends. Collaborate with technical experts to design value-based solutions that solve real business challenges. Align cross-functional teams to deliver exceptional customer outcomes and measurable impact. What We're Looking For A proven track record in strategic account management and solution selling. Executive presence with the ability to influence senior stakeholders. Strong commercial acumen and experience in cybersecurity services. A leader who is visionary, collaborative, and execution-focused. Experience managing and growing strategic accounts within Financial Services, Technology, Media & Telecoms Why Join Us? Work with global enterprise clients on transformative projects. Be part of a culture that values innovation, inclusivity, and continuous learning. Enjoy competitive rewards and the opportunity to make a real impact. Represent NCC Group in a flagship global programme with direct executive exposure Shape the strategy for two priority accounts Influence how NCC Group engages its largest customers and showcase best practice Ways of working Focusing on Clients and Customers. Working as One NCC. Always Learning. Being Inclusive and Respectful. Delivering Brilliantly. Looking Externally. Our Company At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. Come join us? What do we offer in return? We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits: ⏰Flexible working 💸 Financial & Investment 401k Life Assurance Maternity & Paternity leave 🙋🏾Community & Volunteering Programmes 🧑🏻 🤝 🧑🏻 Employee Referral Program 🧘🏻 Lifestyle & Wellness - Health Insurance contributions available 🎓 Learning & Development So, what's next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to ********************** . About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email **********************. All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to background screening as a mandatory requirement.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are seeking a Director, Client Success to lead Affirm's SMB Client Success organization, driving merchant value, retention, and revenue growth across a diverse portfolio of small and mid-sized business partners. This leader will shape strategy, optimize client success operations, and enable scalable, data-driven engagement models that empower merchants to grow with Affirm. The ideal candidate brings deep experience in customer success and account management, strong operational acumen, and a track record of building and developing high-performing teams. You'll partner cross-functionally with Sales, Marketing, Product, and Analytics to define and execute the SMB success strategy that drives merchant satisfaction and long-term profitability. What You'll Do Lead and develop a high-performing Client Success team supporting SMB merchants across multiple verticals, driving retention, expansion, and satisfaction. Define and execute the strategic vision for SMB Client Success - optimizing coverage models, playbooks, and performance metrics to scale impact efficiently. Partner closely with Sales, Marketing, and Product teams to design initiatives that deepen merchant engagement and accelerate adoption of new Affirm solutions. Use data and analytics to identify key growth opportunities, influence merchant strategies, and optimize business outcomes. Establish and maintain relationships with executive stakeholders across Affirm and within key merchant accounts to align business goals and drive mutual success. Represent the voice of the customer internally to inform product roadmap, operations, and experience improvements. Develop team capabilities through coaching, structured development, and performance management, fostering a culture of accountability and excellence. Drive operational rigor through forecasting, reporting, and consistent review of business health and team performance What We Look For 12+ years of experience in Client Success, Account Management, or related commercial leadership roles, including 5+ years leading managers or senior individual contributors. Proven track record of scaling client success or account management teams in high-growth B2B or SaaS environments; experience in payments, e-commerce, or fintech a plus. Strong strategic and analytical thinking; ability to synthesize insights into actionable plans that drive measurable results. Excellent communication, executive presence, and influencing skills; comfortable engaging at C-level with internal and external stakeholders. Experience with SMB segment strategies and scalable customer engagement models (digital-first, tiered coverage, automation, etc.). Demonstrated ability to attract, develop, and retain top talent in fast-paced, evolving environments. Compensation & Benefits Pay Grade: N Equity Grade: 12 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $237,500 - $300,000 USA On Target Earnings (all other U.S. states) per year: $211,250 - $273,750 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

The Client Relationship Director directly leads a defined book of business (BOB), comprising a set of named clients, in accordance with Company guidelines, client needs, and regulatory requirements. The Director, Client Relationship acts in a mentorship role to their BOB's assigned team. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Manages all aspects of the client relationship and account management activities of the assigned client(s) to retain and strengthen client relationships. Directs the execution of a defined account strategy, remaining abreast of the specific needs of each assigned client, to develop a value-based client relationship. Sets and manages client expectations and account-related activities such as identifying and developing additional service opportunities and coordinating the delivery of ZAS services. Pursues and executes cross-sell, upsell and renewal motions across their BOB. Recommends and obtains client fee increases, and partners with ZAS Legal Department to prepare contracts and amendments. Acts as liaison between the Boards of Trustees, and Professionals of the Benefit Funds with Zenith Operations Staff. Engages with client fund participants as required, for example via external retirement seminars. Partners with the Zenith Operations organization, as well as Accounting and IT, to ensure operational effectiveness in dealing with critical client issues and in maintaining top-quality client delivery. Monitors revenue, expenses, and profitability of assigned client(s) to ensure financial goals are met. Assists in the implementation of newly assigned clients. Oversees all aspects of relationships with vendors, including analysis and reporting for vendors and third parties. Reviews and approves contracts and documentation including client financial statements, Summary Plan Descriptions, benefit communications, and other documents at the direction of client and fund counsel. Implements client requirements, filings, fund communications, and changes in benefit programs at the direction of client and fund counsel. Facilitates client meetings, including agenda, report generation and follow-up. Monitors government filings and current government regulations that may affect the operations of the Company or the client. Oversees quality and quantity of work produced to ensure compliance with regulatory requirements and Plan guidelines are consistently met. (Where relevant) Mentors team, demonstrating leadership qualities consistent with management values and mission. Develops staff through performance management, goal setting, training, and effective employee relations. Responsible for lead generation from existing industry relationships including BOB referrals, and in pursuing additional funds/services with existing clients. Assists Regional President in coordinating projects related to operational improvement and efficiencies, including internal/external communications, target setting, and resource management. Performs other duties as assigned. Minimum Qualifications Education Associate's degree in a business-related field. Industry experience 5+ years of experience in client management, sales, or account management. Experience in a leadership role in client management. Prior experience in benefits, insurance, finance, or TPA environment. Professional experience working with Taft-Hartley clients and plan professionals. Working knowledge of Customer Relationship Management software or systems such as Salesforce or Smartsheet. Thorough knowledge of health and/or welfare group benefits plans and associated administration systems. Thorough understanding of compliance and regulatory procedures related to the administration and processing of health and welfare benefits. Understanding of benefits operations and processes (health & welfare and retirement), including payment of claims, interpretation of contracts, communication of benefits, etc. Skills Ability to exercise independent judgment, manage multiple priorities, and consistently deliver high-caliber results. Strong decision-making and organizational skills with the ability to optimize the use of all available resources and deliver on multiple priorities. Skilled negotiator, with confidence navigating challenging conversations including diplomatic resolution of conflicts to achieve mutually beneficial outcomes. Effective mentor to junior colleagues, helping to nurture talent within the team. Highly developed sense of professionalism, maturity, integrity, and commitment to customer satisfaction. Excellent verbal and written communication skills, including interpersonal and presentation skills. Proficient PC skills including Microsoft Word, Excel and Outlook skills. PowerPoint experience preferred. Ability to communicate effectively with all levels of an organization. Exceptional team player with the confidence and integrity to earn the confidence of the client(s) and the internal team quickly. Other Ability and willingness to travel as necessary. Preferred Qualifications Bachelor's of Business Administration degree *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer. Regular travel throughout multiple states. May be required to work remotely. Must be able to lift up to 15 pounds at times. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Responsible for the financial pricing and analysis of all governmental and commercial insurance contracts for FMOLHS facilities and all affiliated entities. Works collaboratively with Revenue Cycle, Revenue Management, Business Office, Medical Management and operational departments to ensure the accuracy of payment data, the optimization of reimbursements and the implementation and administration of all managed care contracts. 5 years Hospital, Physician Office or Managed Care Experience Bachelor's Degree Strong Math and Logic Skills Reimbursement methodology skills a plus 1. Financial Analyst Develops and maintains financial information related to volume, financial performance and profitability for each managed care contract for all FMOLHS affiliated entities. Extracts and analyzes historical data to help direct reimbursement strategies. Responsible for updating and maintaining the Contract Management module of the cost accounting system to ensure accurate financial reporting and analysis of payor data. Works with all FMOLHS affiliated entities and their information systems to identify revenue enhancement opportunities and to quantify the financial impact of changes to contract reimbursements. Facilitates the operational process of managed care contracts by working with internal and external stakeholders to ensure policies and procedures are followed by hospital personnel in a manner that facilitates high quality patient care and accurate reporting. Assists Corporate Director of Payor Relations with contract negotiations for FMOLHS hospital and affiliated entities. Possesses the ability to resolve day-to-day managed care operational issues with contracted payers and serves as a liaison to FMOLHS hospitals and medical staff to provide continuous communication in regards to managed care contracts, plans and products. Responsible for benchmarking payment rates and cost to other hospitals, surgery centers, clinics or health systems. Analyzes and prepares clinical and financial data in requested operational service lines. Serves as the financial analyst in the supporting of partnerships and joint venture arrangements Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations. Preferred: EPIC Certifications must be obtained within 12 months of employment Resolute Professional Billing Reimbursement Contracts and Resolute Hospital Billing Expected Reimbursement Contracts Administration

**Title:** Client Success Director **Salary:** $95K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Client Success Director in the Client Success team has responsibility for managing and growing an existing portfolio of clients, ensuring that the delivery of services meet the scope of the individual contracts and do so in a manner consistent with PSI's world class service culture. This role is part of a team that is one of the primary points of contact for our clients and has responsibility for the retention and development our client relationships. The Client Success Manager is therefore an owner of relationships with clients and are their internal advocate. This role is a full-time permanent position, Monday to Friday during typical office hours. There will be up to 20% travel required for events, meetings and workshops. Day-to-day, this role can be performed remotely. **Role Responsibilities** - Work to renew client contracts and to expand usage of services. - Meet and exceed sales objectives for new business and retention. - Be accountable for maintaining, reporting, and measuring data through Salesforce and other internal systems. - Ensure contractual commitments and service level agreements are being met. - Build relationships with the client's senior stakeholder to understand their initiatives. - Conduct account reviews delivering ROI and insights to the client. - Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations, and providing appropriate internal communications. **Knowledge, Skills and Experience Requirements** Bachelor's degree or related work experience may be considered. Strong previous experience in account management, program management, project management or consulting. Experience of working within a technology company or credentialing company or other high-growth culture. Proven ability to adapt and pivot to changes as part of an evolving product set **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

About us Pomelo Care is the national leader in evidence-based healthcare for women and children. We deliver personalized, high-quality clinical interventions from reproductive care and pregnancy, infant care and pediatrics, to hormonal health through perimenopause and menopause, with long-term preventive care and condition management. Our model delivers 24/7 multispecialty care to address the medical, behavioral, and social factors that most significantly impact outcomes for women and children. We partner with payers, employers, and providers to expand access to quality healthcare across the system. Role Description Your North Star: Execute our strategy for building and maintaining strong partnerships with healthcare benefit brokers and consultants. This role is pivotal in enhancing Pomelo's market presence, driving growth, and increasing revenue through these key channels. As a member of our Partnerships team, you will play a critical role in shaping Pomelo's brand, fostering strategic relationships, and achieving ambitious growth targets. In this role, you will build and develop relationships between the consultant community and Pomelo, ensuring insights and feedback from our partners directly influence our strategies and initiatives. Collaborating closely with Growth, Customer Success, and Marketing teams, you will align partnership efforts with broader business goals, identify opportunities for expansion, and address challenges to deliver exceptional value to our partners. Your ability to develop and nurture strong, mutually beneficial relationships will be essential in advancing Pomelo's ambitious growth and impact goals. Responsibilities: Strategic Partnership Development: Design and execute a partnership strategy to expand market reach, build and formalize relationships with key healthcare practices and consultants, and align efforts with organizational growth goals. Relationship Management: Serve as the primary contact for consultant relations, nurturing existing partnerships, cultivating new relationships, and conducting regular meetings, presentations, and training to promote Pomelo partnerships. Insights and Market Analysis: Stay updated on industry trends and market dynamics, providing valuable insights to inform product, sales, and marketing strategies while optimizing partnership performance. Cross-Functional Collaboration: Work closely with sales, marketing, product, and customer success teams to develop messaging and materials tailored to consultant needs and represent the voice of the consultant internally. Performance Metrics and Reporting: Define KPIs, track outcomes, and provide senior leadership with regular updates, using data-driven insights to refine and improve partnership strategies. Who you are: 7+ years of experience in the healthcare benefits industry, with 3-5 years in benefits consulting. Proven track record of building and managing strategic partnerships with healthcare benefits brokers and consultants. Strong consulting and broker contacts and relationships in the employer benefits space. Exceptional relationship-building, negotiation, and communication skills, with the ability to communicate effectively at all levels of an organization. Strong presentation skills, including the ability to articulate product vision and establish credibility with stakeholders. Strategic thinker with analytical abilities focused on driving business growth and value. Experience working independently, prioritizing tasks, and managing multiple priorities in a fast-paced, agile environment. Ability to work collaboratively across functions and influence stakeholders at all levels. Regular travel is expected to support partnership and business development initiatives. Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer: Competitive healthcare benefits Generous equity compensation Unlimited vacation Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $160,000 - $180,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending ******************. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at ********************** to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

Job DescriptionA New Path for People Who Know They're Meant for More Every now and then, a person realizes they've outgrown their current environment. They're capable, dependable, hardworking - but stuck in a role where their effort isn't reflected in their progress. If that feels familiar, you're exactly who this opportunity was built for. At Talent Find Professional, we help individuals grow into stable, meaningful careers with long-term potential. We operate with a clear mission: provide guidance, structure, and a dependable plan for people who want to move their life forward. You won't chase uninterested prospects. You won't cold call. You won't knock on doors. Instead, you'll work with individuals who have already expressed interest and are simply looking for clarity, communication, and support. Responsibilities Learn and follow our structured systems to deliver a consistent client experience Connect with individuals who have previously requested information Hold scheduled phone or virtual consultations Maintain organized communication with clients and internal teams Support ongoing client needs with professionalism and reliability Participate in weekly development meetings and mentorship sessions Build strong long-term relationships with clients using company-supported outreach Follow established benchmarks tied to professional development Qualifications Customer service or client-facing experience preferred (3+ years ideal, but not required) Comfortable using digital tools, CRM platforms, and virtual meeting software Strong communicator with dependable follow-through Coachable, self-directed, and willing to learn Professional presentation and strong people skills Organized, reliable, and able to adapt to client needs Requirements Ability to maintain a flexible schedule based on client availability Reliable smart device, computer, and internet connection Ability to pass a background check Ability to obtain state-required credentials (we provide guidance and support if you don't yet have them) Benefits & Culture Structured training and ongoing mentorship Performance-based earning structure with advancement opportunities Leadership pathways available for consistent performers Incentive programs available for qualifying team members Discounted options for personal health and protection programs Supportive, team-focused culture designed for long-term growth Flexible scheduling to help you maintain balance Work Completely From the Comfort of your Home. Why Talent Find Professional? Because we believe people grow best when they are supported, guided, and given a clear path forward. Here, you're not just taking a role - you're building stability, developing skills, and contributing to something meaningful. If you're coachable, driven, and ready for a long-term professional opportunity, we'd like to talk to you. This IS 1099 Commission Only. This is a remote position.

The American Cancer Society Cancer Action Network (ACS CAN) is the nation's leading cancer advocacy organization. Together with our charitable partner, the American Cancer Society, we work in Congress, state legislatures and local jurisdictions to support evidence-based policy and legislative solutions designed to eliminate cancer as a major health problem. Build the power of the American Cancer Society Cancer Action Network (ACS CAN), the 501(c)4 advocacy organization of the American Cancer Society (ACS), in North & South Dakotas to implement successful public policy advocacy campaigns. Lead, drive, and execute a comprehensive direct lobbying and government relations leadership program in the state. This includes actively serving as an ambassador for the Society and ACS CAN to the state legislature, governor, state agencies, congressional offices, and donors, as well as representing the organization on coalitions. Lead the planning and implementation of issue campaigns in North & South Dakotas to achieve progress towards policy and appropriations successes, working with grassroots staff to execute the state's advocacy program, as well as with contract lobbyists, where applicable. Lead and drive work to achieve North & South Dakotas' ACS CAN fundraising goal. Embrace diversity, equity, and inclusion in every aspect of the role. Model the organization's values and cultural beliefs. Comply with all relevant lobbying protocol, including lobbyist registration and reporting, adhering to state legal requirements, and all assigned administrative duties. This is a remote position, with a required base location within the states of North & South Dakotas. MAJOR RESPONSIBILITIES Mission/Issue Campaigns: Drive mission policy and appropriations wins in North Dakota & South Dakota. Actively serve as an ambassador for the Society and ACS CAN to the state legislature, governor, state agencies, and congressional offices, while also educating the public and appropriately demonstrating the values and reputation of the enterprise and its brand. Establish clear, focused legislative and regulatory priorities based on the best mission advancement opportunities in assigned state, developing legislative agendas, and supporting materials that include thorough documentation, while ensuring consistency with ACS CAN policy positions and messaging. Lead and drive local or statewide issue campaigns in the state, including ballot initiatives or referenda where applicable. Develop and maintain positive relationships with local, state, and federal elected officials and staff. Build relationships and closely collaborate in North Dakota & South Dakota with relevant executive branch personnel, especially in health and other agencies engaged in health equity, tobacco prevention and cessation, access to care, cancer screenings, drug formularies, etc. Monitor and analyze all relevant pieces of legislation and provide or facilitate oral and written testimony in accordance with ACS CAN policy, working with ACS CAN State and Local campaigns team to ensure adherence to organizational positions. In close collaboration with other team members in the state, as well as regional and national colleagues, lead and drive the planning and implementation of comprehensive and strategic issue campaigns to achieve progress towards legislative and appropriations successes at the state/local level. Utilize the Direct Action Organizing method of campaign planning and execution, incorporating grassroots, media advocacy, and other organizational support systems. Lead efforts in the state to facilitate the advancement of the organization's federal legislative campaigns and priorities, as required. Ensure the development of positive relationships between the organization and key congressional targets in assigned state. Strategically build federal champions for ACS CAN's priorities where possible. Defeat legislation that would negatively impact the mission of the ACS and ACS CAN. Serve as the primary ACS CAN media spokesperson in North Dakota & South Dakota, or otherwise help facilitate the preparation of others, such as leadership volunteers, for interviews. Also develop relationships with the state's capitol press corps. Utilize Twitter accounts, as well as other similar communications tools, to reach audiences on behalf of ACS CAN. Actively serve in the state as ACS CAN's representative on coalitions aimed at advancing the organization's public policy and appropriations priorities, with a clear understanding and management of parameters around coalition agreements, including deal breakers on legislation. Integration and Capacity Building: Serve on ACS area or state management, market, and/or planning teams, as required. Work with ACS and ACS CAN colleagues in assigned state(s) to help facilitate the success of the entire enterprise. Incorporate ACS staff and volunteers in legislative and appropriations campaigns, where appropriate. Enhance the overall external visibility of the enterprise in a positive manner commensurate with the organization's brand. Help the enterprise build capacity by working in concert with grassroots staff to recruit, engage, and communicate with the organization's volunteer network in North Dakota & South Dakota. Help grassroots staff conduct trainings as needed for volunteers and ACS staff in the state, and help prepare volunteers for meetings, testimony, etc. Fundraising: Work closely with ACS CAN's national fundraising team and other colleagues to goal, plan, drive, and execute a viable fundraising program in North Dakota & South Dakota, which may entail a policy forum or other event. Lead and drive ACS CAN efforts in the state towards achievement of its annual fundraising goal, through events or other revenue generating activities, including the prospecting of donors and growth of the organization's financial base. Utilize policy forums or similar fundraising events in the state to also build and nurture relationships aimed at advancing the organization's mission. Facilitate account management, actively supporting both ACS and ACS CAN fundraising by leveraging relationships in North Dakota & South Dakota. Serve as an effective steward of relationships by communicating effectively with ACS CAN corporate members, donors, and prospective funders in the state. Diversity, Equity, and Inclusion: Approach the work of the enterprise with a spirit of diversity, equity, and inclusion, establishing a climate where every individual is valued and respected. Ensure the development and execution of a state diversity and inclusion plan in North Dakota & South Dakota, establishing and nurturing relationships with new stakeholders and advancing the organization's diversity goals. Identify, and pursue where applicable, opportunities to improve health equity and eliminate health disparities through the state policy and appropriations process. Legal: Follow ACS CAN policies and guidelines. Comply with all lobbying related requirements and regulations in North Dakota & South Dakota. Ensure that any Cancer Votes electoral program activities in the state, where relevant, adhere to all IRS and ACS CAN legal guidelines and reporting requirements. Model leadership by embracing all of the organization's technical tools and trainings, while also effectively completing administrative duties around documentation and reporting. Manage contract lobbyists, where applicable. Other duties as assigned. FORMAL KNOWLEDGE Bachelor's degree in Political Science or related field required Minimum of 5 years relevant work experience in political and/or policy campaign experience required. Detailed knowledge of the legislative process and political landscape, with the ability to adapt to state government environment. OTHER SKILLS Health policy knowledge preferred Fundraising experience preferred. Ability to draft bill or amendment language preferred. Excellent written, oral, interpersonal, computer, and mobile application skills required. Action-oriented and the ability to work independently with minimum direction and work as a member or leader of a team. Ability to work with others in complex environments, with a strong ability to adapt to changing situations. Demonstrated ability to work on fast-paced, time-sensitive matters with internal and external constituents. Ability to establish and maintain effective working relationships with diverse individuals and communities. Ability to complete work in a timely and efficient manner and ensure work is accurate Ability to utilize available technology to perform position responsibilities. SPECIAL MENTAL OR PHYSICAL DEMANDS Some travel required. The starting rate is $79,000 to $97,000. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS CAN provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Assistant Director, Alumni Relations Salary: $66,000 - $68,000 Hours: Monday Friday, 9:00 am to 4:30 pm (with some overtime, evenings and weekends, and some travel required) This position reports to the Director of Alumni Relations and assists the Director in developing and implementing programs, events, benefits, and resources to inform and engage Manhattan University Alumni by involving them with the University. In addition, the Assistant Director of Alumni Relations assists with planning reunions and regional and affinity group activities for alumni across the country. This is an in-person, on-campus, non-remote position. Responsibilities: * Oversee the planning, organization, marketing, coordination, and evaluation of engagement strategies and events, particularly related to reunion, young alumni, students, and parent programs * Collaborate with the Director of Alumni Relations to enhance alumni engagement and strengthen relationships with the University community * Assist the Director of Alumni Relations in planning and executing University and alumni events; support the planning and coordination of various regional, professional, cultural, and athletic events * Coordinate the involvement of alumni in the planning, implementation, and management of comprehensive chapter and affinity programs; enlist, motivate and train a corps of volunteers committed to successful alumni programming * Plan and execute events from concept through completion, including post-event reporting and follow-up communication with staff and volunteers * Organize Alumni Society meetings; collect and manage alumni data; create and maintain databases and multiple event calendars * Provide leadership for communications related to alumni programming, including the creation of marketing materials such as invitations, programs, briefing documents, social media content, monthly e-newsletters, website updates, and other correspondence * Support the production of online and print marketing materials, social media posts, and event programs; assist with onsite registration logistics and budget tracking * Assist the Director in developing annual operating budgets and strategic plans; oversee the hiring and supervision of student workers; and collaborate closely with campus partners and the Alumni Society Board to support alumni-focused programs * Perform additional duties and special projects as assigned Preferred Qualifications & Skills: * Three years experience working in alumni relations, advancement, volunteer engagement, special events, and meeting planning * Flexibility to work outside of regular business hours * Ability to interact comfortably, tactfully, and effectively with donors, volunteers, internal constituencies * Excellent oral, written, interpersonal, and administrative skills and the ability to speak in public * Superior writing, editing, and proofreading skills * Demonstrated ability to work collaboratively with a dynamic team * Experience working in alumni relations and (or) event planning * A self-starter committed to follow-through * Ability to multitask and strong customer service skills are essential. * Strong computer skills, including proficiency in MS Office, Raiser's Edge/NXT constituency database, Banner, NetCommunites, and all social media platforms. Dreamweaver, HTML, Photoshop, and Publisher; a plus * The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds Requirements and Education: * Applicants must be detail-oriented with a devotion to accuracy, an aptitude for numbers and analysis, and approaching problems proactively with a sense of urgency, creativity, and resourcefulness. * The candidate must possess outstanding planning, organizational, and management skills. * Must prioritize and successfully manage several projects while communicating regularly with the Director and colleagues in university advancement. * Must thrive in a fast-paced environment and work efficiently with a varying amount of direction. * Must demonstrate strong interpersonal skills and confidently engage high-level alumni with poise and self-confidence. * Peak event periods require additional hours, including evenings, weekends, and some travel * Some travel and occasional weekends/evenings are required. * A valid driver's license and access to a reliable automobile are required. * Bachelor's degree in communications, marketing, public relations, or a related field. * Three years experience in event planning or demonstrated experience in professional alumni relations-related work. Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission. Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply.