Director, customer support education requirements

Updated January 8, 2025

4 min read

There are several educational requirements to become a director, customer support. Directors, customer support usually study business, computer science, or electrical engineering. 73% of directors, customer support hold a bachelor's degree, and 14% hold an master's degree. We analyzed 1,847 real director, customer support resumes to see exactly what director, customer support education sections show.

The most common colleges for directors, customer support are the University of Phoenix and the University of Phoenix.

There are also many online director, customer support courses to help get the education required to be a director, customer support.

There are certain director, customer support certifications that you should consider. These director, customer support certifications include Six Sigma Green Belt and Project Management Professional (PMP).

What education do you need to become a director, customer support?

What degree do you need to be a director, customer support?

The most common degree for directors, customer support is bachelor's degree, with 73% of directors, customer support earning that degree. The second and third most common degree levels are master's degree degree at 14% and master's degree degree at 10%.

Bachelor's, 73%

Master's, 14%

Associate, 10%

High School Diploma, 1%

Other Degrees, 2%

What should I major in to become a director, customer support?

You should major in business to become a director, customer support. 38% of directors, customer support major in business. Other common majors for a director, customer support include computer science and electrical engineering.

Business, 38%

Computer Science, 11%

Electrical Engineering, 7%

Management, 6%

Other Majors, 38%

Most common colleges for directors, customer support

Directors, customer support often get their degrees at University of Phoenix, University of California, Santa Barbara, and Purdue University. Here are the most common colleges for directors, customer support in the US based on their resumes.

Director, customer support common college	Percentages
University of Phoenix	12.00%
University of California, Santa Barbara	7.33%
Purdue University	7.33%
San Jose State University	6.67%
Northeastern University	6.67%

Show more common director, customer support colleges

Best majors for directors, customer support

Rank	Major	Percentages
1	Business	37.8%
2	Computer Science	11.2%
3	Electrical Engineering	6.8%
4	Management	6.0%
5	Psychology	5.6%

Show more common director, customer support majors

Best colleges for directors, customer support

The best colleges for directors, customer support are Northwestern University, University of Southern California, and University of Pennsylvania.

A director, customer support with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for directors, customer support. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become directors, customer support.

1. University of Georgia

Athens, GA • Private

In-state tuition

$11,830

Enrollment

29,474

2. University of Wisconsin - Madison

Madison, WI • Private

In-state tuition

$10,555

Enrollment

30,360

3. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-state tuition

$14,760

Enrollment

31,451

4. Purdue University

West Lafayette, IN • Private

In-state tuition

$9,992

Enrollment

33,495

5. Howard University

Washington, DC • Private

In-state tuition

$26,756

Enrollment

6,166

6. Ohio State University

Columbus, OH • Private

In-state tuition

$10,726

Enrollment

45,769

7. University of Texas at Austin

Austin, TX • Private

In-state tuition

$10,610

Enrollment

40,329

8. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

9. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

10. SUNY at Binghamton

Vestal, NY • Private

In-state tuition

$9,808

Enrollment

13,990

20 best online courses for directors, customer support

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5. Customer Service, Customer Support, And Customer Experience

4.6

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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

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4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

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Top 10 most affordable universities for directors, customer support

The most affordable schools for directors, customer support are University of Florida, fashion institute of technology, and suny farmingdale.

If the best universities for directors, customer support are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for directors, customer support.

1. University of Florida

Gainesville, FL • Private

In-state tuition

$6,381

Cost of attendance

21,034

2. Fashion Institute of Technology

New York, NY • Private

In-state tuition

$5,740

Cost of attendance

17,864

3. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

4. USF Sarasota-Manatee

Sarasota, FL • Private

In-state tuition

$5,587

Cost of attendance

13,043

5. Florida State University

Tallahassee, FL • Private

In-state tuition

$5,656

Cost of attendance

21,623

6. University of South Florida

Tampa, FL • Private

In-state tuition

$6,410

Cost of attendance

20,456

7. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

8. Purdue University

West Lafayette, IN • Private

In-state tuition

$9,992

Cost of attendance

22,430

9. California State University - Fresno

Fresno, CA • Private

In-state tuition

$6,587

Cost of attendance

16,915

10. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

Top 10 hardest universities to get into for directors, customer support

The hardest universities for directors, customer support to get into are Northwestern University, University of Southern California, and University of Pennsylvania.

Some great schools for directors, customer support are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for directors, customer support based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Northwestern University

Evanston, IL • Private

Admissions rate

SAT average

1,508

2. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

SAT average

1,492

4. Northeastern University

Boston, MA • Private

Admissions rate

19%

SAT average

1,466

5. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

6. University of Texas at Austin

Austin, TX • Private

Admissions rate

39%

SAT average

1,367

7. Stanford University

Stanford, CA • Private

Admissions rate

SAT average

1,497

8. SUNY at Binghamton

Vestal, NY • Private

Admissions rate

40%

SAT average

1,376

9. Villanova University

Villanova, PA • Private

Admissions rate

29%

SAT average

1,407

10. University of Maryland - College Park

College Park, MD • Private

Admissions rate

47%

SAT average

1,390

Top 10 easy-to-apply-to universities for directors, customer support

The easiest schools for directors, customer support to get into are Oklahoma Wesleyan University, university of the incarnate word, and d'youville college.

Some schools are much easier to get into. If you want to start your career as a director, customer support without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for directors, customer support.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

2. University of the Incarnate Word

San Antonio, TX • Private

Admissions rate

88%

SAT average

1,044

3. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

4. LIM College

New York, NY • Private

Admissions rate

83%

SAT average

1,061

5. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

6. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

7. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions rate

92%

SAT average

1,031

8. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions rate

84%

SAT average

1,031

9. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

10. Felician University

Lodi, NJ • Private

Admissions rate

81%

SAT average

999

Average director, customer support salary by education level

Directors, customer support with a Doctorate degree earn more than those without, at $152,263 annually. With a Master's degree, directors, customer support earn a median annual income of $146,476 compared to $131,256 for directors, customer support with an Bachelor's degree.

Director, customer support education level	Director, customer support salary
Master's Degree	$146,476
Bachelor's Degree	$131,256
Doctorate Degree	$152,263

Director, customer support education FAQs

What is the best college for Directors, Customer Support?

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Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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