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Director, customer support services education requirements

Updated January 8, 2025
2 min read
Usually, directors, customer support services don't need a college education. The most common degree for directors, customer support services is bachelor's degree with 54% graduates, with only 18% director, customer support services graduates earning associate degree. Directors, customer support services who decided to graduate from college often finish University of Florida or High Point University. Some good skills to have in this position include sales support, customer support and data entry.

What education do you need to become a director, customer support services?

What degree do you need to be a director, customer support services?

The most common degree for directors, customer support services is bachelor's degree, with 54% of directors, customer support services earning that degree. The second and third most common degree levels are associate degree degree at 18% and associate degree degree at 11%.
  • Bachelor's, 54%
  • Associate, 18%
  • Master's, 11%
  • High School Diploma, 9%
  • Other Degrees, 8%

What should I major in to become a director, customer support services?

You should major in business to become a director, customer support services. 32% of directors, customer support services major in business. Other common majors for a director, customer support services include accounting and electrical engineering.

Best majors for directors, customer support services

RankMajorPercentages
1Business32.4%
2Accounting8.5%
3Electrical Engineering6.3%
4General Studies4.5%
5Psychology4.0%

20 best online courses for directors, customer support services

Advertising disclosure

1. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

3. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

4. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

5. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

6. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

8. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

9. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

10. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

11. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

12. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

13. Customer Service Training: Dealing with Difficult Customers

udemy
4.5
(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

14. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

15. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

16. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

17. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

18. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

19. Zendesk for Customer Service Agents Training Course

udemy
4.6
(1,065)

How to provide great customer support using Zendesk, a course for beginners...

20. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

Average director, customer support services salary by education level

According to our data, directors, customer support services with a Master's degree earn the highest average salary, at $40,992 annually. Directors, customer support services with a Bachelor's degree earn an average annual salary of $39,063.
Director, customer support services education levelDirector, customer support services salary
Master's Degree$40,992
High School Diploma or Less$33,510
Bachelor's Degree$39,063
Some College/ Associate Degree$34,929

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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