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Airport Shuttle and Facilities Manager
LAZ Parking 4.5
Director, facilities & operations job in Columbus, OH
The Airport Shuttle and Facilities Manager supports the team with a complete oversight for financials and operations (Shuttle Operations, Events, Campus Experience) of assigned portfolio to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Airport Shuttle and Facilities Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio. CDL with Passenger Endorsement is required for this role.
Schedules:
2nd Shift - 6am to 3pm- hours can vary based on operational needs.
3rd Shift - 2pm to 10:30pm- hours can vary based on operational needs.
Principal Job Duties:
Provides full oversight of shuttle operations, including, scheduling, vehicle maintenance, route management, staff coordination and ensuring compliance with DOT and FMSCA regulations for safe and efficient transportation services.
Responsible for direct oversight and management of several components of parking at an airport location including: valet, events, self-park garage and shuttle operations.
Responsible for developing client relationships and business retention.
Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.
Assist the region with the business development, proposal, presentation, and transitions for new locations.
Lead, direct, and develop team of employees to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline.
Identifying high potential employees to support the organization's continued growth.
Responsible for planning and executing plan for the opening of new locations within their assigned portfolio.
Preparation of budgets/monthly reviews of profit/loss by location with assigned portfolio.
Organize and narrate parking management skills for Facilities Managers and Assistant Managers.
Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
Daily, Weekly, Monthly, and Annual financial and operational reports as required.
Serve as a liaison to parking patrons and various stakeholder groups who are impacted by the operations of the assigned portfolio (and vice versa).
Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned portfolio.
Participate in labor contract management if applicable to assigned portfolio.
Review and edit proposed parking, maintenance, etc. agreements.
Communicate with local police department and emergency management teams regarding operations.
Organize and manage the oversight of event operations within LAZ Parking.
Monitor, review, and analyze the market rate structures.
Implementation and completion of other projects, programs, and initiatives that may arise from assigned portfolio operation.
Additional related duties as assigned.
Requirements:
CDL with Passenger Endorsement required.
Previous Transportation Leadership experience required.
Bachelor's Degree or equivalent work experience.
Ability to work a flexible shift including but not limited to evenings, nights and weekends.
Skills:
Ability to seek improvement and create an environment of idea sharing and creative problem solving.
Strong customer service skills and abilities.
Ability to be approachable and facilitate coaching conversations with employees and managers.
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
Ability to encourage open expression of ideas and opinions.
Excellent teambuilding and interpersonal skills.
Ability to work independently and multi-task.
Ability to communicate professionally and effectively with all levels of the organization.
Ability to interpret policies, procedures, and standard business practices.
Demonstrates a sense of urgency and timeliness.
Physical Demands:
Willingness to work in the elements - heat, wind, snow, rain, etc.
Ability to lift, push and pull at least 50 pounds.
Ability to stand, walk and run for extended periods of time.
Ability bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
$57k-94k yearly est. 2d ago
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Commercial Landscape Maintenance Production Manager
Hidden Creek Landscaping
Director, facilities & operations job in Hilliard, OH
Are you ready to lead teams, elevate systems, and drive high standards in landscape maintenance?
📍 Location: Columbus, OH | 🕒 Full-Time Onsite | 🧭 Reports to: Maintenance Operations Manager
At Hidden Creek, we don't just maintain properties - we develop people, build strong teams, and set the standard for operational excellence. If you thrive in fast-paced environments, enjoy working with technology and field teams, and want to be part of a company that's constantly growing, you might be the leader we're looking for.
💡 About the Role
As an MT Production Manager, you'll be the engine behind our maintenance operations. You'll lead field crews, optimize workflows, uphold safety and quality standards, and keep projects running on time and on budget. From training and mentoring to resource planning and financial oversight, you'll play a critical role in delivering service that wows clients and builds long-term value.
This role is for someone who gets energized by building systems, solving problems, and developing people.
🔍 What You'll Do
Safety & Compliance (20%)
Conduct site audits, lead safety meetings, and enforce policies
Deliver hands-on training for field equipment and safe practices
Maintenance Program Management (20%)
Build schedules that align with seasonal needs and customer expectations
Monitor quality and resolve site issues proactively
Resource Management & Financial Stewardship (20%)
Manage labor, tools, equipment, and materials efficiently
Track job costing and align with budget targets
Team Leadership & Development (20%)
Coach, mentor, and grow your crew
Help recruit and onboard top talent in partnership with HR
Customer & Sales Support (10%)
Align field execution with client expectations and sales team goals
Flag enhancement opportunities and follow up on service outcomes
Admin & Meetings (10%)
Track performance data, maintain job records, and lead improvement reviews
🔑 What Makes You a Great Fit
You've worked in landscaping, field operations, or production management
You're organized and adaptable - you bring calm to the chaos
You're tech-comfortable and ready to use platforms like LMN, Aspire, or Monday.com
You care about people - and know how to lead with consistency and purpose
You think ahead, solve problems quickly, and love building better systems
You believe growth is earned through effort, curiosity, and smart execution
🌟 Why Hidden Creek?
We live by four values:
Dare to Be Different | Driven to Grow | Lead with Intent | Make Someone Smile
We're not your average landscaping company. At Hidden Creek, we believe in mentorship, tech-enabled operations, and people-first leadership. Guided by the LeanScaper method and connected with top industry peers, our team is shaping the future of how great work gets done. We invest in growth, reward initiative, and develop leaders at every level.
We Offer:
Medical, Dental, and Vision Insurance
Life Insurance provided by Hidden Creek
401(k) with 4% Company Match
Paid Time Off
12 Paid Holidays (Including Christmas Eve through New Year's Day)
Competitive Base Salary + Bonus Opportunity
Employee Referral Bonus Program
Core Value Rewards Program
Team-building events and a collaborative, high-performance culture
If you're ready to step into a role that challenges and rewards, where systems matter and people come first - we want to hear from you.
$54k-90k yearly est. 3d ago
Director, AI-Powered User Operations (Remote)
Nerdwallet, Inc. 4.6
Remote director, facilities & operations job
A leading personal finance company located in California is seeking a Director of User Operations. In this role, you will transform customer support using AI technologies and lead a high-performing team. The ideal candidate has substantial experience in customer operations and automation initiatives, with a focus on driving measurable results in satisfaction and operational efficiency. Remote work flexibility is offered.
#J-18808-Ljbffr
$144k-198k yearly est. 1d ago
Director of Automation & Operational Excellence (Remote)
Unitedhealth Group 4.6
Remote director, facilities & operations job
A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S.
#J-18808-Ljbffr
$97k-116k yearly est. 3d ago
Traffic Control Operations Manager
Integrity Trade Services 3.9
Director, facilities & operations job in Columbus, OH
Traffic Control Operations Manager - $115k-$135k/annually DOE!
20% annual bonus!
is a direct hire opportunity!
Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch,Operations, and Project Managers, and will travel frequently to ensure successful branch performance.
Safety Leadership:
Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
Collaborate with safety managers and branch teams to drive a safety-first culture.
Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.
Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.
Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.
Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.
Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.
Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).
Utilize KPIs to track performance and foster a culture of accountability.
Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.
Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches.
Set a high standard of ethics and integrity, leading by example and promoting company values.
Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.
Location: Philadelphia, PA or Columbus, OH
50-60% travel required
Schedule/Shift Details: First Shift
Qualifications:
Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.
Strong leadership skills with the ability to create a positive, team-driven work environment.
Ability to travel frequently to branch locations and provide hands-on leadership and oversight.
Benefits:
Medical
Dental
Vision
PTO
$40k-50k yearly est. 1d ago
Operations Manager
Smash Park Entertainment Group
Director, facilities & operations job in Westerville, OH
What is Smash Park?
Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity.
Job description:
At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together.
We're looking for a driven, hands-on Operations Manager to join our Westerville,OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience.
What You'll Do
Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun.
Cultivate a culture of diversity, equity, and inclusion throughout the organization.
Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service.
Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance.
Train and develop team members to deliver exceptional guest experiences.
Ensure compliance with food safety, liquor regulations, and quality standards.
Monitor operational costs, identify opportunities to reduce waste, and improve profitability.
Implement policies and protocols to maintain and improve operational efficiency.
Help plan and execute public and private events to promote the Smash Park brand.
Continuously review and improve the overall guest experience-from product quality to service delivery.
Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment.
The Experience You'll Bring:
2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred.
Strong organizational, leadership, and interpersonal skills.
Excellent financial management and analytical abilities.
Experience with restaurant management and accounting software.
In-depth knowledge of food safety, liquor requirements, and quality standards.
Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays.
Salary is based on experience, skills, and qualifications.
This role is bonus-eligible.
Job Type:
Full-time
Compensation:
Starting salary of $65,000 annually, with bonus-eligibility.
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Experience Required:
Hospitality management: 2 years
We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$65k yearly 3d ago
Director of Facilities Operations
Syner-G
Remote director, facilities & operations job
Job Description
:
A career here is life-enhancing.
At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization. It is meaningful, varied and thought-provoking work with a strategic emphasis, a solutions-driven approach and significant, real-world outcomes, from science to delivery/success.
Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner.
Syner-G was recently honored with BioSpace's prestigious "Best Places to Work" 2026 award, for the third consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation.
At Syner-G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact.
For more information, visit ***********************
POSITION OVERVIEW:
We are seeking an experienced and strategic Director, Engineering Operations to lead and optimize our engineering infrastructure, with a strong emphasis on laboratory design, setup, and ongoing operational excellence. This role will drive the establishment and scaling of lab facilities to support R&D, testing, and product development, ensuring alignment with organizational goals and regulatory compliance.
WORK LOCATION:
Travel to client sites may be required based on project demands and client expectations.
KEY RESPONSIBILITIES:
(This list is not exhaustive and may be supplemented or changed as necessary.)
Lead the planning, design, build-out, and commissioning of engineering and R&D lab spaces
Collaborate with facilities, EH&S, IT, and engineering teams to ensure lab infrastructure (HVAC, electrical, safety, clean rooms, etc.) meets technical and regulatory standards
Source and manage installation of specialized equipment, instrumentation, and lab utilities such as gas lines, benches, and fume hoods
Oversee daily engineering operations including equipment uptime, asset management, and lab technician workflows
Implement and maintain systems for inventory control, sample tracking, maintenance scheduling, and equipment calibration
Optimize operational processes to improve efficiency, safety, and scalability
Develop and manage capital and operational budgets for engineering operations and lab buildouts
Create strategic roadmaps for lab expansion aligned with product development timelines and company growth
Act as the central liaison between engineering, quality,facilities, and leadership teams
Support onboarding and training of engineering staff on lab safety, equipment use, and standard operating procedures (SOPs)
Ensure labs are inspection-ready and compliant with OSHA, ISO, and other relevant standards
Build and lead a high-performing engineering operations team including lab managers, technicians, and facilities coordinators
Foster a culture of accountability, continuous improvement, and technical excellence
QUALIFICATIONS AND REQUIREMENTS:
Education
:
Bachelor's or Master's degree in Engineering,Operations Management, or a related field
Experience
:
10 or more years of experience in engineering operations or technical program management
3 to 5 or more years of experience in lab buildout and infrastructure leadership
Deep understanding of lab safety, infrastructure systems (HVAC, electrical, plumbing), and equipment used in scientific or engineering R&D
Proven track record of setting up and scaling lab environments in high-growth companies or regulated industries such as biotech, medtech, or semiconductors
Strong project management and vendor coordination skills
Excellent communication, leadership, and organizational skills
PREFERRED QUALIFICATIONS:
Experience with GMP/GLP or ISO-certified labs
Familiarity with CAD or lab planning software
Lean Six Sigma or similar operational efficiency certification
ESSENTIAL FUNCTIONS:
Physical Demands
:
The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to walk and sit, as well as to lift and carry objects such as books and files weighing up to 25 pounds. The employee is occasionally required to stand, stoop, or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus.
Work Environment
:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment.
TOTAL REWARDS PROGRAM:
We define total rewards as compensation, benefits, remote work/flexibility, development, recognition, and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company-paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work "almost anywhere." However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India.
COMPENSATION:
The expected salary range for this position is $200,000 to $210,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.
Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time.
LEGAL STATEMENT:
Syner-G is proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G is an E-Verify employer.
$200k-210k yearly 16d ago
Director of Facilities Operations
Syner-G Biopharma Group
Remote director, facilities & operations job
:
A career here is life-enhancing.
At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization. It is meaningful, varied and thought-provoking work with a strategic emphasis, a solutions-driven approach and significant, real-world outcomes, from science to delivery/success.
Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner.
Syner-G was recently honored with BioSpace's prestigious "Best Places to Work" 2026 award, for the third consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation.
At Syner-G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact.
For more information, visit ***********************
POSITION OVERVIEW:
We are seeking an experienced and strategic Director, Engineering Operations to lead and optimize our engineering infrastructure, with a strong emphasis on laboratory design, setup, and ongoing operational excellence. This role will drive the establishment and scaling of lab facilities to support R&D, testing, and product development, ensuring alignment with organizational goals and regulatory compliance.
WORK LOCATION:
Travel to client sites may be required based on project demands and client expectations.
KEY RESPONSIBILITIES:
(This list is not exhaustive and may be supplemented or changed as necessary.)
Lead the planning, design, build-out, and commissioning of engineering and R&D lab spaces
Collaborate with facilities, EH&S, IT, and engineering teams to ensure lab infrastructure (HVAC, electrical, safety, clean rooms, etc.) meets technical and regulatory standards
Source and manage installation of specialized equipment, instrumentation, and lab utilities such as gas lines, benches, and fume hoods
Oversee daily engineering operations including equipment uptime, asset management, and lab technician workflows
Implement and maintain systems for inventory control, sample tracking, maintenance scheduling, and equipment calibration
Optimize operational processes to improve efficiency, safety, and scalability
Develop and manage capital and operational budgets for engineering operations and lab buildouts
Create strategic roadmaps for lab expansion aligned with product development timelines and company growth
Act as the central liaison between engineering, quality,facilities, and leadership teams
Support onboarding and training of engineering staff on lab safety, equipment use, and standard operating procedures (SOPs)
Ensure labs are inspection-ready and compliant with OSHA, ISO, and other relevant standards
Build and lead a high-performing engineering operations team including lab managers, technicians, and facilities coordinators
Foster a culture of accountability, continuous improvement, and technical excellence
QUALIFICATIONS AND REQUIREMENTS:
Education
:
Bachelor's or Master's degree in Engineering,Operations Management, or a related field
Experience
:
10 or more years of experience in engineering operations or technical program management
3 to 5 or more years of experience in lab buildout and infrastructure leadership
Deep understanding of lab safety, infrastructure systems (HVAC, electrical, plumbing), and equipment used in scientific or engineering R&D
Proven track record of setting up and scaling lab environments in high-growth companies or regulated industries such as biotech, medtech, or semiconductors
Strong project management and vendor coordination skills
Excellent communication, leadership, and organizational skills
PREFERRED QUALIFICATIONS:
Experience with GMP/GLP or ISO-certified labs
Familiarity with CAD or lab planning software
Lean Six Sigma or similar operational efficiency certification
ESSENTIAL FUNCTIONS:
Physical Demands
:
The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to walk and sit, as well as to lift and carry objects such as books and files weighing up to 25 pounds. The employee is occasionally required to stand, stoop, or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus.
Work Environment
:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment.
TOTAL REWARDS PROGRAM:
We define total rewards as compensation, benefits, remote work/flexibility, development, recognition, and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company-paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work “almost anywhere.” However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India.
COMPENSATION:
The expected salary range for this position is $200,000 to $210,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.
Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time.
LEGAL STATEMENT:
Syner-G is proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G is an E-Verify employer.
$200k-210k yearly Auto-Apply 2d ago
Director, Operations Planning - Snacks
Campbell Soup 4.3
Remote director, facilities & operations job
Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8.
Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.
Why Campbell's…
Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
Campbell's offers unlimited sick time along with paid time off and holiday pay.
If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
Giving back to the communities where our employees work and live is very important to Campbell's. Our “Campbell's Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.
How you will make history here…
The Director of Sales Operations, Strategy and Execution, has complete responsibility for coordinating, leading and executing the area's operating plan. The Director of Sales Operations will lead a team of approximately 8 - 12 employees and be expected to manage Area Sales priorities, executional KPI pacing and growth plans for their area.
A successful Director of Sales Operations will have strong leadership skills and the ability to drive success through cross-functional partners. They should have a balance of strong financial and technical skills,operations and sales experience, and stakeholder and distributor management.
This role is remote, covering from Ohio to the West Coast (multiple time zones)
Travel will be required for certain business needs, occasional customer, team and company events.
What you will do…
Principal Responsibilities:
• Lead the coordination and execution of the operating plan for the year
• Provide the customer teams with period and quarterly data by customer to deliver weekly forecast
• Oversee the data governance (internal and external) and analysis to improve the accuracy of the forecast
• Responsible to execute on new and/or improved tools needed to drive efficiencies for field execution teams
• Manage a team of Business Development Managers, Retail Operations Managers, Inventory Managers, Key Account Managers
• Own the Integrated Growth Planning process across all customers
• Responsible for the implementation of customer specific opportunities and key growth drivers
• Embed Campbell's Tapestry into the organization and celebrate the progress
• Elevate inclusion and diversity as a strength throughout the organization
Job Complexity / Scope:
• Lead a team of approximately 8 - 12 employees
• Serve as coordinating funnel for information and priorities in to and out of the areas
• Consolidate and operationalize division sales and execution priorities into their area and provide feedback on progress and gaps to division on execution
• Organize operating and communication cadence within area to improve efficiency and unlock growth
• Align Sales and Retail Execution to ensure cohesion within Planning, Selling, and Executing windows
• Manage multiple stakeholder priorities with ability to manage conflicting initiatives
• Balance the working relationship and field perspective with customer teams, communications, warehouse operations, inventory logistics and legal when necessary
• Lead and support projects like… route-to-market and tests to drive efficiency and unlock growth potential
Business Expertise:
• Translate Campbell's Sales Strategy, core business processes, external environment, and the impact the area plays in delivering shareholder value.
• Develop timely and accurate forecasts and proactively identifying risks or opportunities.
• Communicate with customer sales teams on the business plan including execution vs trade spend and sales impact vs. annual operating plan.
• Contribute market knowledge & operational solutions at assigned supply logistics partnership levels across the region as well as support strategic customer HQ calls with key customer teams as needed.
• Build rapport and trust with RVP and CVPs of assigned strategic accounts plus other top accounts within area.
• Input and understanding and integration of strategic customer AOP and Joint Business Plans that impact the area and local regions.
• Plan, coach, and implement compression sales calls to unlock growth.
Who you will work with…
Hiring Manager, direct reports, size of team, etc.
What sets your team apart?
Future of the business (projects, implementations, etc.)
What you bring to the table… (Must Have)
• B.A. required
• 7-10 years of relevant experience
• Strong DSD background on customer side or operations execution side
• Experience in operations and sales
• Requires both strategic outlook and management of day-to-day tasks
• Strong technical skills and financial acumen
• Excellent leadership, communication, and interpersonal skills
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Compensation and Benefits:
The target base salary range for this full-time, salaried position is between
$158,600-$227,900
Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.
The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
$158.6k-227.9k yearly Auto-Apply 3d ago
Regional Director, Facilities Operations
American Society for The Prevention of Cruelty To Animals
Director, facilities & operations job in Columbus, OH
As the Regional Director of FacilitiesOperations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including North Carolina,Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence.
Who We Are
The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis.
What You'll Do
This role reports directly to the Vice President,Facilities and Fleet Management and has 4 direct reports.
Where and When You'll Work
* This position is based in-person in Columbus, Ohio
* Ability and willingness to travel up to 20% annually.
* Flexibility to work nights, weekends, and holidays as needed to support 24/7 facilityoperations
* Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites
What You'll Get
Compensation
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
* The target hiring range for this role is $99,000 - 106,000 annually
Benefits
At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:
* Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
* Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.
* Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.
* Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.
Responsibilities:
Responsibilities include but are not limited to:
Facilities Oversight, Management and Planning (50%)
* Oversee ASPCA's facilities staff and facilitiesoperations in ASPCA locations including but not limited to: North Carolina,Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois
* Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations.
* Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties.
* Support the development and implementation of standardized operating procedures (SOPs) across all sites.
* Supervise and manage the work order system, including processing, equipment tracking, and asset management.
* Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery.
* Support ongoing needs assessments for repairs and maintenance across all facilities.
* Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution.
* Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery.
* Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs.
* Manage the work order system, including processing, equipment tracking, and asset management.
* Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery.
* Support ongoing needs assessments for repairs and maintenance across all facilities.
* Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals
* Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements.
* Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA's mission.
* Represent the FacilitiesOperations team in interdepartmental meetings/projects including emergency response.
Team Leadership & Development (40%)
* Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning.
* Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services.
* Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies.
* Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale.
* Ensure departmental compliance with the collective bargaining agreement.
* Actively participate in labor negotiations when needed, representing FacilitiesOperations with professionalism and integrity.
Compliance and Training (10%)
* Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services.
* Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies.
Qualifications
* Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback
* Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS)
* Proficient in computerized maintenance management systems (CMMS) and work order platforms
* Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals
* Strong understanding of construction documents and construction management practices (preferred)
* Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA
* Deep knowledge of safety protocols, fire prevention, and OSHA compliance
* Proven ability to lead facility planning, capital projects, and operational execution across multiple properties
* Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects
* Strong negotiation skills and vendor management experience
* Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations
* Willingness and ability to travel routinely between assigned properties
* Exceptional written and verbal communication skills
* Ability to collaborate effectively across departments and with external partners
* Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams
* Capable of representing the organization professionally and collegially with internal and external stakeholders
* Experience with data tracking, reporting, and analysis to support operational decisions
* Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion.
Language
* English
Education and Work Experience
* Minimum of 5 years of experience in facilities and project management, preferably in a mission-driven or nonprofit environment
* Bachelor's degree in facilities management related field (preferred)
* Qualifying certificate in Facilities Management
* Proficient in Microsoft Office Suite, including Excel and Word
* Minimum of 3 years of experience leading and coaching a multi-site team
* Experience with vendor management
* Experience directly supporting repairs and maintenance, ensuring timely resolution
* Experience developing and maintaining Preventative Maintenance Programs (PMPs)
Additional Information
* Valid driver's license required
* Certificate of Fitness S12 - City Wide Sprinkler Systems
* S-95 Supervision of Fire Alarm Systems
* F07 Fire and Emergency Drill Conductor
* OSHA 30 Hour Certificate
* Incident Command Training
Qualifications:
See above for qualifications details.
Language:
English (Required), Spanish
Education and Work Experience:
High School Diploma (Required)
$99k-106k yearly 60d+ ago
Director, Operations Portfolio and Planning
College Board 4.6
Remote director, facilities & operations job
Director,Operations Portfolio & Planning
College Board - Operations
Role Type: This is a full-time position
About the Team
College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated products to enhance the end-to-end delivery of digital assessments and all aspects of customer support.
The Knowledge, Learning & Operational Effectiveness team collaborates across all operational functions to design and deliver integrated solutions that power our core operations. Our mission is to create a connected ecosystem that supports College Board digital experiences, enabling operational efficiency and exceptional customer outcomes. From backend systems to educator-facing content, every solution we deliver is purposefully crafted to enhance the customer journey, ensuring seamless, intuitive, and impactful interactions at every stage.
About the Opportunity
As the Director,Operations Portfolio & Planning, you will create and lead a centralized portfolio management and planning capability within Operations. You will develop and maintain a single, integrated view of all operational initiatives, both the work Operations leads and the support required for product and program delivery, to ensure alignment, prioritization, and sequencing across teams and release cycles.
Working in partnership with Product, Program, Technology, and Operations leaders, you'll provide a single point of engagement and a unified “One Ops” view for roadmap integration ensuring Operations keeps pace with product timelines and launches. You'll ensure that Operations designs complete, connected solutions for how work gets done. This includes establishing clear pathways for automation and technology solution requests through a single, visible intake point that connects Operations to Technology and enables scalable, reusable solutions.
You'll drive the operational rhythm of the business by coordinating planning activities, creating transparency into priorities, dependencies, and ownership across Operations. As a spokesperson for Operations, you will represent the portfolio to internal and partner audiences communicating our collective roadmap, priorities, intended outcomes and advocating for shared wins with clarity and confidence.
In this role, you will:
Planning, Prioritization & Operational Rhythm (40%)
Lead planning strategies that shape the priorities for Ops internal platforms & product integration
Establish planning cadences across Operations supporting continuous intake, prioritization, and delivery routines that bring structure and predictability to how work flows.
Create transparency into work in progress and dependencies across Ops teams.
Manage the rhythm of execution by running internal reviews, surfacing blockers, escalating risks, and ensuring on-time delivery.
Communicate clearly with leaders and stakeholders on what is moving forward, when, and why.
Portfolio Strategy Integration & Roadmap Alignment (30%)
Work with stakeholders to maintain a consolidated view of product and program initiatives that intersect with operational initiatives, activities, and functions.
Organize engagements to ensure Operations' portfolio needs are captured. FacilitatingOperations leaderships prioritization of features with robust analysis. And guiding efforts to ensure planning alignment between Operations, Product, Program, and Technology teams.
Ensure Ops delivery milestones are fully aligned with product launch timelines so the front stage and backstage stay in sync.
Establish an Ops cross-portfolio approach to analyze, document and deliver analytic insights and data that influence product and service design.
Support the evolution of Ops' Knowledge Management (KM) systems and learning development by maintaining team visibility on emerging and future operational systems and requirements.
Solution Enablement (30%)
Establish and manage a single intake process for technology solution requests, ensuring visibility and consistency across to deliver scalable solutions that improve efficiency.
Track and communicate the outcomes and impact of delivered solutions, using data to inform future prioritization decisions.
Advocate for Operations' portfolio priorities with stakeholders, identifying win-win opportunities to improve existing systems and ensuring new systems are ready to meet the unique needs of Operations and the customers it serves.
About You
7+ years of experience in operations planning, portfolio management, or product/program management within a complex, matrixed organization.
Strong understanding of product development and technology delivery lifecycles, with the ability to translate operational needs into clear, actionable work for technical teams.
Demonstrated success partnering with Product, Program, and Technology leaders to align goals, identify dependencies, and deliver complete, scalable solutions.
Highly comfortable operating in ambiguity: you can start from a blank slate, make sense of scattered inputs, and shape structure where none exists. You adapt quickly as new information surfaces and see ambiguity as an opportunity, not a blocker.
A collaborative, low-ego teammate who builds trust across diverse groups. You naturally work through influence rather than authority, and you're energized by shared ownership, joint problem-solving, and helping others succeed.
Exceptional organization and prioritization skills, with the ability to move multiple projects forward independently and collaboratively.
Strong analytical and problem-solving skills, using data to inform prioritization, assess impact, and measure delivery outcomes.
Excellent verbal and written communication skills, including facilitating planning sessions, leading reviews, and presenting to senior leadership.
Proven ability to influence and build relationships across diverse teams, bringing structure without adding bureaucracy.
Ability to travel 6-8 times a year to College Board offices or on behalf of College Board business.
All roles at College Board require:
A passion for expanding educational and career opportunities and mission-driven work
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
Authorization to work in the United States
About Our Process
Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.
What We Offer
At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
The hiring range for this role is $80,000-$135,000.
Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
We aim to make our best offer upfront, rooted in fairness, transparency, and market data.
We adjust salaries by location to ensure fairness, no matter where you live.
You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more.
#LI-REMOTE1
#LI-AP1
$80k-135k yearly Auto-Apply 11d ago
Regional Director, Facilities Operations
Aspca 4.7
Director, facilities & operations job in Columbus, OH
As the Regional Director of FacilitiesOperations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including North Carolina,Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence.
Who We Are
The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis.
What You'll Do
This role reports directly to the Vice President,Facilities and Fleet Management and has 4 direct reports.
Where and When You'll Work
This position is based in-person in Columbus, Ohio
Ability and willingness to travel up to 20% annually.
Flexibility to work nights, weekends, and holidays as needed to support 24/7 facilityoperations
Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites
What You'll Get
Compensation
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $99,000 - 106,000 annually
Benefits
At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:
Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.
Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.
Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.
Responsibilities:
Responsibilities include but are not limited to:
Facilities Oversight, Management and Planning (50%)
Oversee ASPCA's facilities staff and facilitiesoperations in ASPCA locations including but not limited to: North Carolina,Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois
Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations.
Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties.
Support the development and implementation of standardized operating procedures (SOPs) across all sites.
Supervise and manage the work order system, including processing, equipment tracking, and asset management.
Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery.
Support ongoing needs assessments for repairs and maintenance across all facilities.
Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution.
Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery.
Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs.
Manage the work order system, including processing, equipment tracking, and asset management.
Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery.
Support ongoing needs assessments for repairs and maintenance across all facilities.
Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals
Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements.
Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA's mission.
Represent the FacilitiesOperations team in interdepartmental meetings/projects including emergency response.
Team Leadership & Development (40%)
Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning.
Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services.
Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies.
Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale.
Ensure departmental compliance with the collective bargaining agreement.
Actively participate in labor negotiations when needed, representing FacilitiesOperations with professionalism and integrity.
Compliance and Training (10%)
Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services.
Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies.
Qualifications
Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback
Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS)
Proficient in computerized maintenance management systems (CMMS) and work order platforms
Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals
Strong understanding of construction documents and construction management practices (preferred)
Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA
Deep knowledge of safety protocols, fire prevention, and OSHA compliance
Proven ability to lead facility planning, capital projects, and operational execution across multiple properties
Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects
Strong negotiation skills and vendor management experience
Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations
Willingness and ability to travel routinely between assigned properties
Exceptional written and verbal communication skills
Ability to collaborate effectively across departments and with external partners
Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams
Capable of representing the organization professionally and collegially with internal and external stakeholders
Experience with data tracking, reporting, and analysis to support operational decisions
Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion.
Language
· English
Education and Work Experience
· Minimum of 5 years of experience in facilities and project management, preferably in a mission-driven or nonprofit environment
Bachelor's degree in facilities management related field (preferred)
Qualifying certificate in Facilities Management
· Proficient in Microsoft Office Suite, including Excel and Word
· Minimum of 3 years of experience leading and coaching a multi-site team
· Experience with vendor management
· Experience directly supporting repairs and maintenance, ensuring timely resolution
· Experience developing and maintaining Preventative Maintenance Programs (PMPs)
Additional Information
Valid driver's license required
Certificate of Fitness S12 - City Wide Sprinkler Systems
S-95 Supervision of Fire Alarm Systems
F07 Fire and Emergency Drill Conductor
OSHA 30 Hour Certificate
Incident Command Training
Qualifications:
See above for qualifications details.
Language:
English (Required), Spanish
Education and Work Experience:
High School Diploma (Required)
$99k-106k yearly Auto-Apply 60d+ ago
St John Neumann: Facilities Director
Catholic Diocese of Columbus 4.1
Director, facilities & operations job in Sunbury, OH
This position will oversee and participate in the maintenance and operation of our facilities on campus. Responsibilities will include oversight and direction of any maintenance and custodial staff or contractors, preventive maintenance, budgeting and planning for future needs and care of Parish properties. Need not be a practicing Catholic. Key Functions / Responsibilities
#
Major Function / Responsibility
Typical Activities / Expected Results
% of Time*
1
Supervise and direct maintenance and custodial staff
Motivate train, and hire as needed to ensure upkeep and cleanliness of property
30%
2
Plan, implement and supervise, and perform Preventive Maintenance checks on all systems
Perform PM within skill sets or source and direct contractors in the same ensuring compliance and operational stability
25%
3
Perform or contract maintenance work as needed for repair and upkeep
Keep operational systems such as lighting, restrooms, HVAC, kitchen, generator, and outdoor spaces daily
25%
4
Responsible for alarms systems upkeep and monitoring to ensure safety and operations of systems tied to alarms
Monitor and respond to alarms as first contact, ensure alarms are working properly
10%
5
Oversight of capital projects
Primary contact for any capital improvement projects serving as on-site parish project manager for these
5%
6
Develop, recommend and track annual maintenance department budget for all responsibilities
Annually asses maintenance needs and recommend budget requirements. Monitor budget expenses through the year
5%
Financial Accountability Outline the level of financial responsibility, such as:
Budget Responsibility: Annual maintenance budget $170,000 Annual utility budget $120,000
Purchasing Authority: Cardholder with $1000 monthly limit. Approval of invoices up to $5,000
Supervisory Responsibilities Two direct reports (Maintenance and custodial staff) Education and Experience Requirements Education: High School diploma required Experience: Up to 7 years' experience in a maintenance or construction position, with lead or supervisory experience preferred. Some project management experience is a plus. Technical / Specialized Knowledge: Knowledge of Microsoft excel for budgeting and tracking purposes. Knowledge of plumbing, electrical or HVAC. Licenses / Certifications: Certification in one of the skilled trades in the construction field is preferred (Carpenter, Electrician, Plumber, Roofer, HVAC). Please note: A current and satisfactory BCI & FBI background checks, Completed or willing to complete VIRTUS Protecting God's Children course To apply, please use the link above or email **************************.
$120k-170k yearly Easy Apply 28d ago
Director, Revenue Operations
Dscout 3.9
Remote director, facilities & operations job
At Dscout, we're building the most flexible and powerful UX research platform on the market-trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.
We're building the next chapter of our go-to-market engine - and we're looking for a Director of Revenue Operations who can help us scale with clarity and impact. In this role, you'll connect strategy to execution, making sure our teams operate with clean data, smart processes, and systems that actually work together.
You'll partner with leaders across Sales, Marketing, Customer Success, Finance, and Enablement - while guiding a small RevOps team that keeps everyone moving in the same direction.
This isn't just an operations role - it's a chance to shape how we grow, make decisions, and serve our customers.
What You Will Do:
Power Revenue Insights
Turn data into clear dashboards, forecasts, and recommendations
Align goals across segments, territories, and teams
Improve forecast accuracy and reduce surprises
Own Our GTM Systems
Lead strategy and governance for Salesforce and core tools
Keep data clean, consistent, and trusted
Drive adoption and change management with teams
Make Processes Work Better
Map the journey from lead → customer → renewal
Create smart handoffs and accountability
Automate thoughtfully - only where it truly helps
Lead Compensation & Quotas
Oversee commissions operations and governance
Support plan design and scenario modeling
Ensure clarity around how reps get paid
Implement AI - Thoughtfully but quickly
Pilot AI where it adds value
Scale what works, responsibly and securely
What You Bring:
7-12+ years in RevOps / Sales Ops (B2B SaaS preferred)
Experience leading cross-functional teams
Deep Salesforce and analytics expertise
Hands-on work with quotas, commissions, and forecasting
Strong communication and executive presence
Bonus: startup experience, territory/CPQ experience, or AI-driven GTM tools.
Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands. It doesn't stop there. When you join the Dscout team, you will get:
A strong and competitive compensation package with a built-in bonus and equity program.
An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
An education stipend to support your growth & development, and a remote work stipend.
A company that is open and transparent with our team. You will know what is happening and why it matters.
Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. Dscout participates in the E-Verify program in certain locations, as required by law. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM
$81k-137k yearly est. Auto-Apply 9d ago
Director, Go To Market Operations
Well 4.1
Remote director, facilities & operations job
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: ****************************
Position Title: Director, Go To Market Operations
Reporting to: SVP of Sales / Growth
Location: Chapel Hill, NC; Minneapolis, MN; Newton, MA; New York, NY. Remote candidates considered.
Compensation: Director, Go To Market Operations ($135,000 - $150,000), depending on qualifications, plus bonus potential and benefits
Job Summary:
Build and run a best-in-class Go To Market (GTM) Operations function that matches a maturing, enterprise-focused growth motion.
Act as an insights-to-action engine, not a reporting function.
Provide continuous, real-time visibility into pipeline health, progress against targets, and risk, enabling leadership to pivot strategy early.
Serve as a critical partner to the CGO, CFO, and GTM management team on forecasting, planning, and board readiness.
Key Responsibilities 1. Pipeline Intelligence and Forecasting
Own day-to-day pipeline reporting and visibility across inbound, outbound, consultant-led, and strategic deal motions.
Track and analyze pipeline coverage, velocity, stage conversion, win rates, deal size, and sales cycle performance against established targets.
Build and maintain dashboards and executive-ready views that surface progress, risk, and trends.
Maintain forecasting models and scenario analyses to support leadership discussions and planning.
Identify leading indicators of risk or underperformance and flag insights with clear supporting analysis.
2. GTM Planning Support and Performance Management
Support quarterly and annual GTM planning processes through data analysis, modeling, and performance insights.
Provide analytical support for capacity planning, headcount modeling, and program effectiveness.
Monitor performance against plans and highlight gaps, constraints, and execution risks.
Partner with GTM leaders to translate goals into measurable operating metrics and execution plans.
3. Cross-Functional GTM Execution
Act as an operational partner to Sales, Consultant Relations, Outbound Growth, and Product Marketing to improve execution consistency.
Establish and maintain clear definitions, handoffs, and operating rhythms across market-facing teams.
Ensure GTM data and insights are shared in a timely and usable way to inform messaging, enablement, and prioritization.
Drive adoption of standardized processes and metrics to create a single source of truth.
4. Systems, Tools, and Process Excellence
Own administration, optimization, and ongoing improvement of GTM systems including CRM, forecasting tools, and reporting platforms.
Drive data hygiene, discipline, and system adoption across GTM teams.
Design scalable processes that support complex enterprise deals while maintaining speed and clarity.
Evaluate and pilot automation and AI-enabled workflows to improve efficiency and insight in partnership with leadership.
5. Executive Reporting and Finance Partnership
Prepare GTM performance materials for executive leadership and board-level reviews.
Translate complex pipeline and performance data into clear summaries and insights for senior stakeholders.
Partner closely with Finance on forecasting accuracy, reporting cadence, and performance tracking.
Surface risks early with supporting analysis and clear articulation of implications.
6. Team Leadership
Manage and develop a small GTM Operations team, starting with one associate-level individual contributor.
Set clear priorities, expectations, and quality standards.
Foster a culture of accountability, curiosity, and continuous improvement.
Preferred Qualifications
5+ years of experience in GTM Operations, Sales Operations, Revenue Operations, or related analytical roles.
Experience operating as a Director or senior individual contributor in a high-growth B2B or digital health company selling to large or jumbo employers.
Deep hands-on experience with pipeline management, forecasting, and CRM-driven reporting.
Strong analytical skills with the ability to translate data into clear insights.
Experience supporting executive-level reporting and planning processes.
Proven ability to influence cross-functionally without direct authority.
Excellent judgment and discretion with sensitive information.
Builder mindset with comfort operating in evolving environments.
Collaborative, detail-oriented, and highly reliable partner to GTM leadership.
Additional Job Information
Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare. We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team.
Well is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. We seek diversity and encourage individuals from underrepresented groups to apply.
$135k-150k yearly Auto-Apply 10d ago
Director of Fulfillment Operations
Cart.com 3.8
Director, facilities & operations job in Columbus, OH
Apply here to be considered for a FUTURE opening
Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring.
If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.
Who We Are:
We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.
We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.
Cart.com Fast Facts:
6,000+ customers worldwide
1,600+ employees globally
17 warehouses nationwide, totaling over 10 million square feet of space
Headquartered in Houston, TX with international offices in Mexico and Poland
Our values:
Cart.com is building a company that is committed to living out these 6 core values:
Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
Remember to be human: We work hard, but we leave room for the people, places and things that we love.
This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role
The Role:
The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility.
In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent.
What You'll Do:
Manage yearly budget and own monthly P&L for assigned site
Develop Operations Managers and Managers; Develop talent and site succession plans
Own operational standardization and continuous improvement
Develop and manage key client relationships at the operations level e.g.,
Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time
Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation
Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence
Provide direction and support to direct reports.
Coach to ensure career development, productivity and quality objectives are consistently achieved
Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact
Engage with broader team for support to site operations
Who You Are:
Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid
Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership
High Financial Acumen
Strong communication and presentation skills
Sense of urgency to identify and rally teams to address issues
Problem solving thought process Lean thinker, continuous improvement leader
Ability to plan, direct and implement site operations to meet planned KPIs and SLAs
Organizational agility and good influencing skills
What You've Done:
7+ years of progressive Operations experience
* Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope
Experience leading culture improvements and/or transformation
Experience in Lean and Continuous Improvement methodology
Proactive, numbers driven and a anticipated planner
Business Leadership Development experience
Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C)
* Wholesale fulfillment experience
Top Candidates will also have:
Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience
Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS).
Success during traditional holiday ‘peak' ecommerce
Culture of improvement or transformation with continuous improvement experience.
Bachelors Degree
Physical Demands & Working Conditions:
Able to lift 25+ lbs
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$64k-109k yearly est. 60d+ ago
Operations Director VitalChart
VRC Metal Systems 3.4
Director, facilities & operations job in Columbus, OH
Requirements
See above
$65k-115k yearly est. 5d ago
Facilities Maintenance Manager (Remote)
Bandon Fitness Corporate Offices
Remote director, facilities & operations job
Salary Range: $60,000-$80,000 annually Employment Type: Full-Time | Remote | Very Light Travel
Who We Are
Bandon Fitness (Texas), Inc. is the largest owner of Anytime Fitness locations in the US with 250+ locations! We're on a mission to build a dynamic, high-performance, fitness culture, and we're looking for motivated team members who are ready to help drive success across multiple locations.
About the Role
We are seeking a proactive and detail-oriented Facilities Maintenance Manager to oversee the upkeep, safety, and functionality of our physical workspaces across multiple locations. This remote role requires strong coordination skills, vendor management experience, and a strategic mindset to ensure our facilitiesoperate efficiently and align with organizational standards.
Key Responsibilities
Oversee maintenance projects for all company facilities, ensuring compliance with safety and regulatory standards
Develop and manage preventive maintenance schedules and emergency response plans
Coordinate with vendors, contractors, and service providers for repairs, inspections, and upgrades
Monitor facility conditions and recommend improvements to optimize space usage and energy efficiency
Serve as the primary point of contact for facility-related issues, resolving them promptly and professionally
Track maintenance budgets, expenses, and performance metrics
Qualifications
3+ years of experience in facilities management or building maintenance
Strong knowledge of building systems (HVAC, electrical, plumbing, etc.) and safety regulations
Excellent communication, organizational, and vendor negotiation skills
Ability to manage multiple projects and prioritize tasks independently
Proficiency with maintenance management software and remote collaboration tools
High school diploma or equivalent required; relevant certifications a plus
What We Offer
100% remote work flexibility
Collaborative and supportive team environment
Competitive benefits package
$60k-80k yearly Auto-Apply 45d ago
Mgr Facilities Operations
Ohiohealth 4.3
Director, facilities & operations job in Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
This position directly oversees the job performance of the employees responsible for one or several areas of healthcare facility maintenance and physical Plant Operations such as: buildings, plumbing, carpentry, mechanical grounds keeping, electrical and HVAC. The Manager is responsible for all assigned functions critical to the facilities on a 24/7 basis.
**Responsibilities And Duties:**
55%
Oversees daily job performance of associates assigned. Assigns work and monitors performance. Creates staffing schedules to meet anticipated workload and to accommodate hospital operations. Establishes appropriate performance standards and measurement methods for each assigned position. Participate in selection process for new associates. Completes annual performance evaluations for all assigned associates. Administers and communicates department and hospital policies and procedures. Authorizes overtime, sick leave, vacation time with approval of the Director. Enforces hospital and department policies in consult with Director, including employee disciplinary action and performance improvement programs. Provides department orientation to new employees and regular staff updates on relevant organizational developments and departmental changes. Participates in department quality standard and improvement programs. Provides primary communication of hospital and department information to assigned staff and other hospital departments. Meets regularly with assigned employees to communicate organizational changes in policies,facility development,operations and system development. Communicates major department goals and objectives and organizational mission, visions and values with assigned staff via regular verbal and written communication. Regularly communicates departmental activities, services and quality issues with all affected departments. Provides timely notification and documentation of all planned service or utility interruptions to affected departments. Responds in a timely manner to all customer complaints, requests for service or general inquiries. Manages and directs contracted work, evaluates performance and quality of contractors performing work.
15%
Manages operational budgets for assigned area of responsibility. Tracks monthly expenses versus budget and reports on variances and extraordinary issue to Director. Monitors supply inventories to ensure adequate availability of repair parts and maintenance items within budgeted allocations. Makes recommendations to Director on annual operating budget level including projected service demands, staffing levels and supply cost management.
15%
Develops and maintains detailed management plan for all facilities maintenance and operation activities in assigned areas. Develops and maintains preventive maintenance programs for all assigned equipment and systems. Establishes schedules for routine maintenance and organizes written records sufficient to ensure reliable operations and to meet JCAHO requirements. Develops and updates annually and overall assessment and recommended action plan for all equipment and systems assigned. Assists in development of annual capital replacement and improvement budgets. Maintains current skills assessment of assigned staff and prepares annual employee education and training plan sufficient to ensure department quality and reliability standards are met or exceeded.
15%
Participates in capital construction, improvement and replacement programs. Provides estimates and/or proposals from contractors as assigned by Director. Gathers technical information on existing engineering systems to support the efforts of outside engineers and architects. Oversees and/or assists efforts of outside contractors involved in capital construction and replacement projects, including coordinating utility interruptions for areas of responsibility. Performs technical review of new or replacement equipment proposed or purchased by various departments.
**Minimum Qualifications:**
Bachelor's Degree
**Additional Job Description:**
Two year technical degree or equivalent combination of and Experience . Thorough technical skills in assigned areas, knowledge of all applicable regulatory codes and standards as well as safety requirements. Broad knowledge of Hospital policies and procedures. 5 + yrs. Experience in a skilled trade; 2+ yrs. healthcare engineering operations Experience .
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Plant Operations
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$53k-75k yearly est. 31d ago
Director of Operations - North Atlantic
School of Rock 3.0
Remote director, facilities & operations job
Job Description
Youth Enrichment Brands (YEB) is the nation's leading youth activities platform, offering best-in-class camps, classes, leagues, and lessons for over one million kids each year. The YEB mission is to help as many kids as possible discover and develop their passion while building critical skills for life.
YEB encompasses i9 Sports (the nation's largest youth sports league franchisor), School of Rock (the most revolutionary music education school in the world), Streamline Brands (the leading franchisor of swim school concepts), US Sports Camps (the official provider of Nike Camps), and more premier youth activity brands. Please visit *********** to learn more.
The Director of Operations (DO) - North Atlantic for The School of Rock is the primary liaison between the franchise community and the corporate team
.
The DO will build and maintain effective trusted relationships with Franchise Owners. They will offer support and guidance to ensure franchise schools and the system thrive by delivering outstanding music programs, running efficient operations, and driving system-wide growth. They will serve as a brand consultant, providing operational support, insights, and expertise across departments within School of Rock to drive both departmental and company-wide initiatives, ensuring more effective execution and fostering transformative innovation.
The Director of Operations is a remote position, with a strong preference for candidates to be based in the Northeast
RESPONSIBILITIES:
Franchisee Support:
Work closely with franchisees to drive operational efficiency by ensuring adherence to brand standards,operational guidelines, and performance benchmarks. Provide ongoing support and training on processes and systems.
Analyze franchise performance data to identify trends, areas for improvement, and opportunities for growth. Offer franchisees strategic recommendations to enhance profitability, customer satisfaction, and overall business performance.
Conducts annual visits to franchise-owned schools and regular online meetings with franchise owners to build and maintain trusted relationships between the franchisor and the franchisee.
Provide support and guidance, in conjunction with the Compliance department, to franchise owners to ensure they are aware of and in adherence to all required safety, and compliance standards.
Provide online support to franchise owners via help desk submissions and support calls.
Collaborate with franchisees and Marketing to develop and implement local marketing initiatives that align with national campaigns and brand messaging. Provide guidance on digital marketing strategies and community engagement.
Assist in identifying potential opportunities for franchise expansion and growth within their market. Provide insights into territory management, new store openings, and market trends.
Assist in facilitating and supporting conventions, regional meetings, and other key business events.
Brand Awareness and Innovation:
Assist with the successful operation and testing of new operational concepts, programming changes, or technology considered for system-wide implementation.
Partner with other School of Rock departments to execute company-wide and departmental initiatives
Partner with other YEB business units to help drive brand awareness, develop and execute cross-marketing opportunities, and identify new opportunities for enterprise growth and operational efficiency.
Consult with appropriate operations leaders and other departments to identify additional support and training needs to improve gaps in franchise school operations.
Serve as an expert in managing and running schools with on-going knowledge of our programs and best practices in both franchise-owned and company-owned schools.
Maintain expert knowledge of the Franchisor/Franchisee agreement and the associated mutual obligations.
Engage SoR music leaders to consult on delivering an exceptional music education experience for students delivering strong engagement with each child and maximizing student enrollment.
Protects the School of Rock brand and students by reinforcing safety standards and practices.
Cultivates a collaborative environment across the corporate team, in particular the Operations Team to support a consistent "one brand" vision.
Participates in seminars and completes company-approved training programs to stay informed on industry trends and continuously enhance professional job-related skills.
Communications and Administrative:
Manage travel against the annual budget.
Manages individual G&A budget.
Completes and submits all reports, documentation, and other administrative requirements in a timely manner.
REQUIREMENTS:
Bachelor's degree preferred.
3-5 years of multi-unit Operations experience
Actively develops open and trusted relationships with internal partners (franchisees, and stakeholders).
Effectively communicates and positively influences direct reports, franchisees, and stakeholders and stakeholders.
Possesses a high degree of self-motivation with a proven track record of achieving results.
Strong financial acumen, analytical, problem-solving, negotiation and influencing skills.
Ability to handle multiple tasks within a constantly changing and demanding environment. Strong project management and organizational skills; demonstrated track record for flexibility and urgency in prioritizing and organizing projects.
Passion for helping franchise owners succeed and grow their businesses.
Commitment to continuous learning and professional development
Excellent communication (written and oral) skills.
Expert-level skill with various software productivity tools.
Expert-level skill with various operational point-of-sale (POS) systems.
Passion, love, knowledge and/or experience in music, the arts and/or education are highly desirable
Strong connection to School of Rock's mission
Extensive travel is required for this position (at least 25% travel)
#indspo
$75k-126k yearly est. 3d ago
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