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Director, facilities & operations skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Xu Zhang Ph.D.,
Nina Woodard
Director, facilities & operations example skills
Below we've compiled a list of the most critical director, facilities & operations skills. We ranked the top skills for directors, facilities & operations based on the percentage of resumes they appeared on. For example, 13.6% of director, facilities & operations resumes contained customer service as a skill. Continue reading to find out what skills a director, facilities & operations needs to be successful in the workplace.

15 director, facilities & operations skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how directors, facilities & operations use customer service:
  • Worked with university customers to improve project oversight and management of customer service, scheduling and team management.
  • Instituted major cost-saving initiative resulting in over 15% savings while increasing productivity and customer service.

2. Preventative Maintenance

Here's how directors, facilities & operations use preventative maintenance:
  • Direct the implementation and administration of a computer-aided maintenance management system to report daily and preventative maintenance tasks to government authorities.
  • Increase equipment reliability through improved preventative maintenance measures and completing cost effective equipment overhauls/upgrades based on identified business needs.

3. HVAC

Here's how directors, facilities & operations use hvac:
  • Created processes to determine usable square feet requirements, HVAC and infrastructure suitability, and post-occupancy operations.
  • Developed maintenance programs for all mechanical and electrical systems including HVAC.

4. Plumbing

Here's how directors, facilities & operations use plumbing:
  • Aligned various trade inspections to ensure conforming infrastructure (septic, rough plumbing, electrical, excavation and structural adherence).
  • Oversee maintenance employees; trouble shooting repairs of all utilities plumbing and building improvements.

5. Facility Operations

Here's how directors, facilities & operations use facility operations:
  • Produced 8% savings to facility operations budget through the implementation of Preventive Maintenance Inspections and renegotiating vendor contracts.
  • Manage daily Facility Operations functions including security, housekeeping, building & exhibit maintenance and shipping & receiving.

6. Project Management

Here's how directors, facilities & operations use project management:
  • Implemented corporate project management processes for successful portfolio management and project gating practices for improved return on project investment.
  • Ensured engineering, production capability, project management/capital project execution, and equipment readiness operations.

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7. Cleanliness

Here's how directors, facilities & operations use cleanliness:
  • Developed and implemented a bi-weekly facility maintenance schedule to ensure program cleanliness.
  • Assist in maintaining cleanliness of stadium, and I worked with the management staff to resolve any situation which requires attention.

8. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how directors, facilities & operations use oversight:
  • Provided operational oversight to monitor systems integrity, functionality and performance required for managing a large scale Finished Goods Inventory System.
  • Absorbed OSHA/safety compliance responsibilities in addition to risk management oversight to foster safe and compliant operations.

9. Ladders

Here's how directors, facilities & operations use ladders:
  • Stooped, climbed ladders and lifted heavy loads during set-up for events.
  • Stooped, climbed ladders and lifted heavy loads during set-up for events.

10. OSHA

Here's how directors, facilities & operations use osha:
  • Evaluated and reviewed OSHA guidelines and investigated safety incidents.
  • Plan and develop Environmental Health & Safety strategies and standards that meet OSHA and DHEC guidelines and regulations.

11. Building Maintenance

Building maintenance means all duties necessary to keep a building livable and functional. It involves removing trash regularly, repairing broken items, and cleaning common areas.

Here's how directors, facilities & operations use building maintenance:
  • Direct and supervise 12 engineers/tradesmen, and 20 housekeepers supervise all engineering, building maintenance, housekeeping, and grounds maintenance.
  • Manage staff of 23 performing plant operations, building maintenance, repairs, fire, life safety, and clerical functions.

12. Facilities Management

Facilities Management is a department that ensures all offices and workspace meet health, sanitation, and safety standards. This may include monitoring a building's infrastructure and exterior landscaping in addition to managing the lease of the property, scheduling repairs and regularly cleaning, and organizing any security forces required for the location.

Here's how directors, facilities & operations use facilities management:
  • Maintained current knowledge of contemporary trends and innovations related to facilities management.
  • Started as a Journeyman Electrician and advanced to Facilities Management.

13. Routine Maintenance

Here's how directors, facilities & operations use routine maintenance:
  • Planned and administered all preventative and routine maintenance activities and capital improvements projects.
  • Worked overnight with a small team to provide routine maintenance to keep our fitness institution in top pristine quality.

14. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how directors, facilities & operations use safety procedures:
  • Conducted weekly safety meetings, monitored job site safety issues, implemented safety procedures and programs.
  • Oversee and implement safety procedures for 250 employees.

15. Plant Operations

Here's how directors, facilities & operations use plant operations:
  • Plant Operations Administer real-time plant operations, resolving irregularities.
  • Project Manager and Facilities / Plant Operations Director for Florida's first Medical Facility designed to withstand a Category 5 Hurricane.
top-skills

What skills help Directors, Facilities & Operations find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on director, facilities & operations resumes?

Xu Zhang Ph.D.

Chair, Farmingdale State College

I believe the most important attributes employers seek on a resume remain the same-problem solving skills, team work skills, analytical/quantitative skills, verbal and written communication skills. However, given the pandemic or any other unexpected shock to work environment, how to quickly and efficiently adapt to new work modes can be a very valuable attribute standing out on resume.

What director, facilities & operations skills would you recommend for someone trying to advance their career?

Nina WoodardNina Woodard LinkedIn profile

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young director, facilities & operationss need?

Craig Nathanson Ph.D.Craig Nathanson Ph.D. LinkedIn profile

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.
Do you want to know more?
Read more about what experts have to say about director, facilities & operations

List of director, facilities & operations skills to add to your resume

Director, facilities & operations skills

The most important skills for a director, facilities & operations resume and required skills for a director, facilities & operations to have include:

  • Customer Service
  • Preventative Maintenance
  • HVAC
  • Plumbing
  • Facility Operations
  • Project Management
  • Cleanliness
  • Oversight
  • Ladders
  • OSHA
  • Building Maintenance
  • Facilities Management
  • Routine Maintenance
  • Safety Procedures
  • Plant Operations
  • Fire Protection
  • Troubleshoot
  • Facility Maintenance
  • Real Estate
  • Renovation Projects
  • CMMS
  • Propane
  • Capital Projects
  • Construction Projects
  • EOC
  • Human Resources
  • Demolition
  • Asset Management
  • NFPA
  • Regulatory Agencies
  • Customer Satisfaction
  • Grounds Maintenance
  • Center Management
  • PLC
  • Direct Reports
  • Maintenance Program
  • Construction Management
  • EPA
  • General Maintenance
  • NCAA
  • MEP
  • Space Planning
  • Square Feet
  • Capital Budgets
  • Office Space
  • Event Management
  • Strategic Plan
  • Snow Removal

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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