Senior Attest Director / Senior Manager
Dayton, OH
Compensation: Competitive base + performance incentives + full benefits package
Join a Firm Where Leadership, Mentorship, and Meaningful Work Align
At Hammerman, Graf, Hughes & Co., we've built our reputation on trusted relationships, technical excellence, and a genuine commitment to client success. As we continue to grow, we're seeking a Senior Attest Director or Senior Manager who brings both strategic insight and a people-first approach to leadership.
This is an opportunity to step into a high-impact leadership role managing a diverse book of business -- encompassing attest, tax, and CAS clients -- while helping shape the future of our firm's assurance practice.
Your Role: Lead. Develop. Elevate.
You'll oversee multiple attest engagement teams from planning and budgeting through the final engagement debrief -- ensuring excellence in every deliverable. You'll also play a key role in mentoring and developing our talented team of senior and staff accountants while fostering collaboration across the firm.
While technical oversight of attest compliance, peer review, and methodology updates remains under our current Assurance Director, you'll be poised to transition into full leadership of the assurance function within the next 2-4 years.
You'll also have the freedom and encouragement to drive process improvement, optimize our tech stack, and enhance workflow efficiencies -- bringing your vision and innovation to the forefront.
Current Assurance Portfolio
Our assurance practice offers diverse and dynamic client exposure:
Financial Audits: 15
Employee Benefit Plan (EBP) Audits: 8
Reviews: 12
Compilations: 10
Preparation Engagements: 6
You'll work alongside a dedicated team that includes a part-time Assurance Director, two senior staff accountants, and one staff accountant -- plus additional firm resources engaged on review, comp, and prep work.
Our Clients: A Blend of Purpose and Progress
Our clients span several industry verticals -- each one an opportunity to build meaningful partnerships and expand our advisory reach:
Government Contracting
Veterinarians & Physicians
Manufacturing & Distribution
Professional Services
Labor Unions
HVAC, Roofing & Building Contractors
As we strategically focus our growth, we're seeing strong momentum in Government Contracting, Manufacturing/Distribution, Labor Unions, and Building Trades, providing significant opportunity for A&A leadership impact.
Who You Are
A collaborative leader who values mentorship, team development, and culture as much as technical precision.
Experienced in managing complex attest engagements from start to finish.
Skilled in identifying opportunities for process and technology improvements.
A proactive communicator with the ability to balance hands-on work and strategic thinking.
A licensed CPA with prior public accounting experience in audit, assurance, or related fields.
Why You'll Love It Here
A people-first culture that values collaboration, integrity, and work-life balance.
The opportunity to shape the future of our assurance practice as we continue to grow.
Direct access to firm leadership and meaningful influence in strategic decisions.
A stable, respected firm with deep roots and expanding opportunities.
Ready to make your mark in a firm that values both excellence and authenticity?
Join Hammerman, Graf, Hughes & Co. -- where leadership is nurtured, relationships matter, and your career truly makes an impact.
Area Manager, Housing Operations
Sandusky, OH
Job Status/Type: Full-time, year-round
Entry/Mid-Level
Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
The Area Manager, Associate Housing Operations is responsible for the direct oversite of Resident Services, Housekeeping, and Grounds & Facilities Teams including training, development, recruiting, payroll, and budgeting. In addition, the Area Manager, Associate Housing Operations will oversee the campus work-order and maintenance program, Associate Recreation Center, and day-to-day operations of the Campus which includes 2,900 beds across 10 buildings
Responsibilities:
Responsibilities:
Manages, coordinates, and oversees the hiring, training, and motivation of the Resident Services, Housekeeping, and Grounds & Facilities Teams by coaching and counseling associates.
Directs the opening and closing of all Associate Housing facilities throughout the operating seasons.
Serves as a liaison between peers and the Maintenance division for follow-up on daily work orders and emergency repairs. Ensures the timely completion of all work orders within the campus management software.
Promotes and ensures a high level of cleanliness is maintained in public areas and behind-the-scenes areas of Associate Housing.
Tracks inventory of furniture and products; ensures Company asset protection policies are followed
Serves as a liaison between Human Resources, Safety, Security, and other Divisions/Departments in handling residents who have violated Company policies, federal, state, or provincial laws and regulations.
Responds to complaints by residents, within established parameters and works to resolve complaints in a satisfactory manner.
Evaluates, refines, and recommends department procedures to promote effective and cost-efficient management of all Associate Housing facilities
Participates in weekly Housing Supervisor-On-Call program
Benefits:
3 weeks paid PTO which increases with seniority (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Qualifications:
Qualifications:
Bachelor's Degree in Hospitality, Business Administration, or related field required.
Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
3-5 years related experience in a supervisory role required.
Strong problem solving, critical thinking, and analytical skills.
Strong verbal, written, and presentation skills.
Highly organized, collaborative team player, and detail oriented.
Must be at least 18 years of age.
Ability to demonstrate proficiency with Microsoft Word and Excel.
Ability to utilize Microsoft Access databases.
Ability to maintain the highly confidential nature of human resources work.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.
Auto-ApplyGlobal Security Co-op
Cincinnati, OH
The Opportunity: Are you a Sophomore, Junior, or Senior Criminal Justice student looking for a unique and exciting Co-Op experience working alongside our Global Security Executive Protection Team? P&G NA Global Security Executive Protection is offering a 112-hour Co-Op designed to provide students with firsthand exposure to our Global Security Executive Protection Team. Take advantage of this one-of-a-kind opportunity to learn from professionals in Corporate Security and backgrounds in law enforcement!
Meaningful work from Day One:
+ Gain real-world experience in Corporate Executive Protection and Threat Assessment analysis
+ Learn about the administrative and leadership aspects of Corporate Executive Protection
+ Work on a Standardized Protective Intelligence Program integrating real-time intelligence into the elements of Executive Protection
+ Co-Ops will be mentored and evaluated by members of the Corporate Executive Protection Team with Local and Federal Law Enforcement experience
What we offer:
+ Gain exclusive access to a Corporate Security environment
+ Build hands-on experience through job-shadowing and special projects
+ Learn how to navigate intelligence gathering and executive protection in the private sector
+ Work under the mentorship of experienced local and federal law enforcement personnel
Job Qualifications
+ Must be a Sophomore, Junior, or Senior in the Criminal Justice Program at the University of Cincinnati with an overall GPA of 3.5 or higher
+ Must have familiarity with Open Source Intelligence gathering
+ Must be able to complete during the selected semester
+ Must be willing to work during special events
Starting Pay Range: $29-$50 /hr
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* .
Procter & Gamble participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Schedule
Part time
Job Number
R000140147
Job Segmentation
Internships
Starting Pay / Salary Range
$29.00 - $50.00 / hour
Assistant Deputy Director (Deputy Chief Fiscal Officer)
Columbus, OH
Assistant Deputy Director (Deputy Chief Fiscal Officer) (2500090Y) Organization: Job & Family ServicesAgency Contact Name and Information: ODJFSCareers@jfs. ohio. gov Unposting Date: Dec 18, 2025, 4:59:00 AMWork Location: James A Rhodes Office Tower 31 30 East Broad Street 31st Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: Commensurate with experience Schedule: Full-time Work Hours: 8:00 am - 5:00 pm (Flex) Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Executive LeadershipTechnical Skills: Budgeting, Accounting and FinanceProfessional Skills: Critical Thinking, Decision Making, Priority Setting, Problem Solving, Responsiveness, Strategic Thinking Agency OverviewWho We AreThe Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:Cash and Food AssistanceEmployment Services and Workforce DevelopmentUnemployment InsuranceAdult Protective ServicesChild SupportPublic service is an honorable way to serve the community in a hands-on dedicated way.
You can make a difference in someone's world!Guiding PrinciplesWe will be a leader in customer satisfaction.
We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
We get better at what we do every day.
Job DescriptionOffice of Fiscal & Monitoring ServicesThe Office of Fiscal and Monitoring Services (OFMS) Fiscal Services Division is responsible for developing, implementing, and monitoring all the Agency's budget activities.
This encompasses the biennial budget process, annual budget implementation, and projecting federal budget estimates.
The Division is also responsible for the management of the Agency's revenue, disbursements and financial obligations as well as performing daily federal cash draws, reconciles and reports on federal grant status.
Learn more about the Office by visiting the ODJFS OFMS webpage.
What You'll DoClassification Title: Deputy Director 5Working Title: Assistant Deputy DirectorThe primary purpose of this job lead is the preparation and administration of the agency's annual budget, coordinate the biennial budget process to align resources with strategic priorities.
Job Duties:Oversees the receipt, tracking, and reporting of numerous federal grants.
Ensures daily compliance with federal requirements and accurate financial reporting.
Manage agency financial operations by managing revenues, disbursement, obligations through established coding and accounting services.
The position requires serving as the primary contact with funding and monitoring sources such as U.
S.
Department of Health and Human Services, General Accounting, and the Office of Budget Management.
Acts as a key advisor to the Director and serves as backup to the Deputy Director on all fiscal issues.
Directly manages fiscal operations performed by the Bureau of Accounting, Bureau of Fiscal & Planning Operations, and Bureau of Grants Management.
The successful candidate will also be persistent, thorough, detail-oriented, well organized, and able to independently manage multiple assignments.
Technical & Professional Skills Utilized:Accounting and FinanceBudgetingCritical ThinkingDecision MakingPriority SettingProblem SolvingResponsivenessStrategic ThinkingSchedule: 8:00 am - 5:00 pm Travel: N/A PN(s): 20033542 QualificationsThere are no minimum qualifications for this position; however, preferred experience and knowledge includes:Fiscal analysis compiling data from multiple sources;Ability to work independently;Ability to prioritize work based on needs of the agency;Ability to direct staff, teach skills, and develop methods for process improvement;OAKS BI reporting;Ability to determine available funding and budget overages and shortages in appropriations and compare actual expenditures against estimated expenditures;Collect and analyze data;Develop financial reports;Prepare comprehensive reports containing analysis;Ability to learn/understand the State's fiscal structure;Ability to provide clear and concise written analysis, document analysis of fiscal matters, and direct and lead on fiscal issues.
Tips For Your ApplicationInformation in attached resumes or cover letters should be entered into your application in the appropriate Work Experience or Education & Certification sections.
Pay InformationPay is commensurate with experience and/or education.
What's In It For YouWe offer our employees a sustainable lifestyle that includes a flexible work life balance making our agency a great place to work!At the State of Ohio, we take care of the team that cares for Ohioans.
We provide a variety of quality, competitive benefits to eligible full-time and part-time employees.
For a list of all the State of Ohio Benefits, visit our Total Rewards website.
Our benefits package includes:Medical CoverageQuality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan.
For more information, check out the 2023-24 MyBenefits Guide Online flipbook or PDF copy and see pages 8-9 for costs.
Dental, Vision and Basic Life InsuranceBargaining Unit: Dental, vision and basic life insurance premiums are free after one year of continuous service.
Exempt: Dental, vision and basic life insurance premiums free starting the first of the month following start date.
Time Away from Work and Work/Life BalancePaid time off, including vacation, personal, and sick leave11 paid holidays per year Paid Childbirth/Adoption leave Ohio Public Employees Retirement SystemOPERS is the retirement system for State of Ohio employees.
The employee contributes 10% of their salary towards their retirement.
The employer contributes an amount equal to 14% of the employee's salary.
Visit the OPERS website for more information.
Deferred CompensationThe Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan.
As a new employee, you will be automatically enrolled into Ohio Deferred Compensation unless you opt-out within 90 days of hire date.
Visit the Ohio Deferred Compensation website for more information Supplemental InformationThis position is overtime exempt and is deemed unclassified per Ohio Revised Code 124.
11 (A) (9).
Auto-ApplyFixed Ops Director
Sunbury, OH
Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.
What you'll do:
* Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location
* Ensure a consistently high level of internal and external customer satisfaction throughout the service department
* Drive profitability through increased sales, gross profit, P&L management, and labor cost control
* Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices
* Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy
* Create and maintain strong working relationships with external vendors
* Meet or exceed monthly budget projections
* Maintain a safe and functional working environment
What you'll need to have for the role:
* Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred
* Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment
* Knowledge of RV's and RV systems is a plus
* Strong written and verbal communication skills
* Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)
* Intermediate or better skills in MS Office (Word, Excel, Outlook)
* Ability to read and analyze P&L reports
* Valid driver's license
* May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
* Prolonged periods of standing, stooping, crawling, and bending
* Exposure to heights and hazards related to working with electrical and welding equipment
* Environmental conditions include heat, cold, humidity, noise, dust and wetness
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $125,000+.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyFixed Ops Director
Sunbury, OH
Camping World is seeking a Fixed Operations Director to join our growing team.As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.
What you'll do:
Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location
Ensure a consistently high level of internal and external customer satisfaction throughout the service department
Drive profitability through increased sales, gross profit, P&L management, and labor cost control
Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices
Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy
Create and maintain strong working relationships with external vendors
Meet or exceed monthly budget projections
Maintain a safe and functional working environment
What you'll need to have for the role:
Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred
Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment
Knowledge of RV's and RV systems is a plus
Strong written and verbal communication skills
Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)
Intermediate or better skills in MS Office (Word, Excel, Outlook)
Ability to read and analyze P&L reports
Valid driver's license
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
Exposure to heights and hazards related to working with electrical and welding equipment
Environmental conditions include heat, cold, humidity, noise, dust and wetness
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $125,000+.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyIntelligence Operations Manager
Columbus, OH
Intelligence Operations Program Manager
Hi there!
We're on a mission to outperform our industry peers and are looking for the right person to join our Intelligence Team. We're seeking a motivated and detail-oriented Intelligence Operations Manager to help us manage and support the daily execution of our intelligence contracts. If you have the qualifications and drive to ensure adequate oversight and operational excellence, please continue reading...
About You
You thrive in a dynamic environment and love making a meaningful impact. At ATLAS, we value efficiency, accountability, and continuous improvement. Here's what makes you our ideal candidate:
Minimum Qualifications
Active Security Clearance: Required to handle sensitive information and work on intelligence contracts.
Valid U.S. Passport: Ability to work and travel part-time.
Experience: 8 years of management experience, with at least 5 years in a complex environment in the military or as a Government contract employee.
US Intel Community Experience: Must have experience working with or in the US intelligence community.
Communication Skills: Effectively communicating with senior government and civilian officials, managers, and subordinates.
Decision-Making and Judgment: Excellent decision-making ability and sound judgment in high-stakes environments.
Desired Qualifications
Military Experience: Experience working with or in the US military.
Advanced Education: Bachelor's or Master's degree in a business-related field.
Certifications: PMP or PgMP preferred.
Critical Thinking and Problem-Solving: Strong critical thinking skills and creative and efficient problem-solving skills.
Process-Oriented: Strong attention to detail and process improvement capabilities.
Leadership and Interpersonal Skills: Capable of practical and professional communication with contract personnel and other business entities.
Things You Will Do
As an Intelligence Operations Manager at ATLAS, you'll get hands-on experience with various projects and tasks. Here are some things you'll likely do:
Collaborate with the Director of Operations to manage day-to-day intelligence contract operations.
Maintain oversight of personnel accountability and ensure timely reporting.
Supervise and ensure the accuracy of timesheet submissions.
Enhance unity of effort and resource utilization across operations.
Develop and implement strategies to support multiple missions effectively.
Maintain accountability of linguists and conduct quality control checks.
Engage regularly with Military and Government officials to address linguist requirements and concerns.
Oversee performance counseling annual evaluations and recommend corrective actions when necessary.
Establish and maintain a linguist retention program and promote morale, health, and welfare initiatives.
Success in This Role
In this role, your success will be measured by your ability to manage operations seamlessly, maintain high accountability standards, and foster a collaborative and efficient work environment. Your experience in the intelligence community, coupled with your leadership and problem-solving skills, will drive the success of our operations.
Compensation/Benefits
Competitive Salary
401(k) Retirement Plan
Full Medical Care Benefits Package: Including an employer-funded Health Reimbursement Arrangement (HRA) plan
Paid Training and Professional Development
Company Provided Life Insurance
Short-term & Long-term Disability
Flexible Paid Time Off
About Us
Atlas Advisors LLC (ATLAS) is a HUBZone Veteran-Owned Small Business (VOSB) that consistently delivers innovative solutions to address the complex challenges of our global clientele through a focused variety of niche consulting and specialized personnel services.
We encourage you to apply if you are ready to impact and grow with us significantly!
Operations Manager
Dublin, OH
Job Description
Operations Manager Type - FT Salary
Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than just a rating; it's a dynamic workplace where enjoyment and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is exciting.
Job Summary:
We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment. The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service, all while striving to improve productivity and efficiency in our operations.
Accountabilities:
Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service.
Maintain accurate records of employee attendance and performance metrics on a daily basis.
Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions.
Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies.
Principal Duties and Responsibilities:
Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions.
Implement strategies to enhance team performance, safety protocols, and customer service initiatives.
Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction.
Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards.
Oversee specific roles such as scheduling, inventory control, and supply management to ensure smooth operations.
Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise.
Skills/Competencies Required:
Strong leadership and team management abilities, with a focus on developing talent and fostering a positive work environment.
Excellent attention to detail and a commitment to operational excellence.
Passion for hospitality and delivering exceptional customer service.
Effective time management skills and the ability to prioritize tasks in a fast-paced environment.
Strong communication skills, with the ability to motivate and inspire a diverse team.
Education, Qualifications, and Experience:
Must be at least 21 years of age.
Must have a high school diploma or GED; or equivalent combination of relevant education and experience.
Must have at least one year of management or supervisory experience.
Experience in Restaurant/Food & Beverage Management is required.
Must be able to work weekends and holidays.
Must be able to work up to 45 hours per week, available every weekend.
Able to stand for long periods of time.
Able to lift 39lbs unaided.
Valid driver's license required.
Authorized to work in the United States.
Five Star Parks Benefits Overview
At five star parks, our comprehensive benefits package is designed to support the well-being, growth, and long-term success of our team members. We offer competitive compensation, health coverage , flexible work arrangements, and opportunities for professional development - all aimed at prioritizing what matters most to our employees. Full-time employees are eligible for a wide range of benefits including medical insurance, HSA, dental, vision, life insurance & AD&D, Aflac supplemental plans, and participation in our 401(k) retirement plan after one year of service and meeting age requirements. Generous time-off policies, including paid time off and sick leave, help ensure a healthy work-life balance. Part-time employees may also enroll in Aflac plans and are eligible for the 401(k) plan once they meet the one-year service and age eligibility criteria.
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
Five Star Parks & Attractions participates in the E-Verify program.
APPLY NOW!
Survey Group Manager
Cleveland, OH
Job DescriptionDescriptionThe successful candidate will be responsible for the daily operations of the survey team. The Survey Group Manager will plan, direct, and coordinate work of survey crews, office surveyors and CAD technicians. Assist with QA/QC reviews of work and certify completed projects. Resolve boundary surveys, and complete ALTA/NSPS surveys. Project coordination for internal clients and project management of external clients. Work with Senior Management in the areas of new technology, evaluating and purchases of new equipment. Mentoring members of the survey group, participating in selection of new staff for employment and taking disciplinary action when necessary.
Skills, Knowledge & Expertise
Must be a Licensed Professional Surveyor, currently licensed, or able to obtain licensure, in the State of Ohio. Licensure in surrounding states is a plus.
BenefitsMSG prides itself on offering a very rich benefit package to our employees. Our medical, dental and vision plans are available to all full-time and part-time with benefits employees, with no penalty for enrolling dependents. Employees have the option to choose between a traditional PPO plan or a high deductible health plan with an HSA at a 25% contribution cost. Our dental and vision plans offer great coverage with a minimal monthly premium. A life insurance policy, short-term disability and long-term disability plans are provided at no cost to our employees.
Additional popular benefits include, but are not limited to, a traditional 401(k) plan and a Roth 401(k) plan with a company match; employee referral bonuses; tuition reimbursement; paid time off; flex time; company vehicle usage; and employee, family and holiday events.
Operations Manager
Louisville, OH
The Site Operations Manager manages local scheduling and real-time operations to facilitate and maximize use of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence and site-specific financial goals/metrics.
Benefits of Joining SCA:
Full benefit package including Medical, Dental, Vision, and 401(k)
Company paid life insurance
Various voluntary benefits like - short-term/long-term disability, accident insurance, critical illness insurance, and additional life insurance
Paid vacation time & holidays
Competitive compensation
Career advancement opportunity
Weekly pay on Fridays, if hourly status
On Demand Pay (through Ceridian: Dayforce) - Get paid as you earn!
Job Responsibilities:
Oversee daily Operations activities corresponding to line(s) of business Services.
Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
Oversee daily activities of scheduling and dispatch of Sweeping and related Site Services, including calling customers as required.
Coordinate daily activities to maximize scheduling and real-time utilization of resources; analyze and recommend part-time, flexible, and full-time employee mix to deliver site services.
Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
Ensure proper on the job and safety training of personnel assigned.
Communicate areas of accountability and performance expected of personnel assigned
Determine appropriate standards of performance as a basis to review progress of personnel assigned.
Implement employee disciplinary measures seeking support and guidance from management and human resources, as required.
Develop individuals for future advancement.
Interface with general management to ensure smooth coordination of daily operations; providing input on local conditions and enacting contingency plans as needed Notify and escalate customer issues to management as warranted.
Escalate and direct operational activities when problems arise, conduct analysis of problems to provide input for future process improvements.
Review ongoing operational results to targets. Take corrective measures as needed.
Participate in daily, weekly, monthly, and annual planning process as appropriate.
Maintain a favorable working relationship with all other company employees to foster aid promote a cooperative and harmonious working climate to maximum employee morale, productivity, and efficiency/effectiveness.
Project a favorable image of the company to enhance public recognition and promote company services provided.
Support staffing process, working with Regional Recruiters to fill open positions for the site.
Develop and maintain proper staffing levels against site demand for services.
Maintain equipment/ asset management in accordance with company fleet management policies and guidelines.
Implement ongoing safety program in accordance with company safety programs and guidelines.
Recommends salary adjustments. transfers, promotions, and dismissals.
Perform other duties and responsibilities as assigned.
Job Requirements:
3+ years of relevant industry related experience preferred
Technical Capacity, Problem Solving/Analysis, Customer/Client Focus, Decision Making, Project Management, Communication Proficiency, Teamwork Orientation.
Software skills for use of routing tools and proficiency in Microsoft Office, specifically Excel, required.
Operate computer and keyboard; able to use phone; sit for long periods; communicate using speech, hearing and vision skills.
Moderate lifting - no greater than 40 lbs.; moderate reaching, pushing, pulling, gripping and grasping Ability to stand/sit for a full shift in addition to walking, climbing stairs and bending as required.
Valid Driver's License, as applicable.
Head of Global Customer Operations Revenue & Adoption
Homeworth, OH
Are you interested in supporting our customer to resolve their issues?
Do you enjoy collaborating with teams to deliver on common goals?
About the Role
The Head of Customer Growth & Adoption owns and scales all adoption and revenue initiatives across Global Customer Operations (GCO) - using AI-driven insights and customer intelligence to turn every interaction into a growth opportunity.
About the Role
You will be a key resource for our Leadership Team through forecasting and budgeting for our organization. You will take ownership for development and measurement of metrics by providing decision support on key initiatives. You will ensure solid governance, compliance and risk management and work on implementations, continuous improvement and automation.
Responsibilities
1. Revenue & Adoption Strategy
Drive GCO revenue and adoption programs aligned with 2026-2028 strategic goals.
Transform traditional support channels into engines for upsell, cross-sell, and product expansion.
Own key outcomes in customer satisfaction, revenue, and training engagement.
Build and scale programs that convert customer interactions into measurable revenue and adoption opportunities.
2. Opportunity Intelligence
Leverage AI and analytics to uncover, prioritize, and nurture adoption and revenue opportunities from customer interactions.
Partner with Data Science to refine predictive “Next Best Opportunity” (NBO) models across products, geographies, and customer segments.
Operationalize AI insights into targeted growth campaigns and playbooks that deliver measurable ROI.
Develop frameworks for opportunity nurturing and seamless Sales handoff.
3. Training, Enablement & Adoption
Empower frontline teams to drive adoption through every interaction - embedding a “Every Call Counts” mindset.
Design enablement programs that align Customer Operations, Sales, and Training teams on adoption accountability.
Lead engagement initiatives to accelerate product and drafting solution usage through:
Real-time support plays and talk tracks.
Pilot programs for guided product trials.
Scalable enablement content and playbooks.
Track adoption KPIs and link engagement data to revenue outcomes.
4. Innovation & Automation
Drive AI partnerships and automation pilots that accelerate growth and adoption.
Identify and operationalize automation use cases that improve customer experience while increasing revenue velocity.
Build feedback loops with Product and Technology to refine digital experiences and self-service growth channels.
Position Global Customer Operations as an industry leader in AI-enabled customer growth and intelligent automation.
5. Special Initiatives
Upsell Lead Expansion: Lead 6 global experiments to capture digital and human-assisted growth.
Bad Debt Collection+: Drive revenue and retention through AI-augmented programs in smaller markets.
Proactive Outreach - Print: Partner with eCommerce to design print-focused upsell and outreach models.
Support as a Service: Develop scalable, lower-cost models to unlock new growth channels.
Engagement Opportunities: Expand branded adoption programs by embedding Lexis+ AI, Protégé, and drafting solutions directly into customer workflows.
Requirements
Have proven experience in AI data insights, customer operations, growth strategy, and product adoption initiatives.
Have a great background in AI-driven analytics, automation, and data-informed decision-making.
Have demonstrated ability to translate AI insights into measurable business outcomes.
Have experience leading pilots and experimentation frameworks that accelerate adoption and efficiency.
Be fluent in AI storytelling - translating unstructured customer data into actionable growth narratives.
Have a deep understanding of how AI augments sales enablement, customer success, and product adoption.
Be able to thrive in fast-paced, matrixed environments while balancing long-term strategy with hands-on execution.
Work in a way that works for you:
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business:
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Ohio $97,700 - $162,700. U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $102,800 - $171,300. Base Pay Range for IL is $107,900 - $179,900. Base Pay Range for Chicago, IL is $113,100 - $188,500. Base Pay Range for MD is $107,900 - $179,900. Base Pay Range for NY is $113,100 - $188,500. Base Pay Range for New York City is $118,200 - $197,100. Base Pay Range for Rochester, NY is $97,700 - $162,700. Base Pay Range for OH is $97,700 - $162,700. This job is eligible for an annual incentive bonus. Application deadline is 01/26/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Auto-ApplyAssistant Deputy Director (Deputy Chief Fiscal Officer)
Columbus, OH
Office of Fiscal & Monitoring Services The Office of Fiscal and Monitoring Services (OFMS) Fiscal Services Division is responsible for developing, implementing, and monitoring all the Agency's budget activities. This encompasses the biennial budget process, annual budget implementation, and projecting federal budget estimates. The Division is also responsible for the management of the Agency's revenue, disbursements and financial obligations as well as performing daily federal cash draws, reconciles and reports on federal grant status. Learn more about the Office by visiting the ODJFS OFMS webpage.
What You'll Do
Classification Title: Deputy Director 5
Working Title: Assistant Deputy Director
The primary purpose of this job lead is the preparation and administration of the agency's annual budget, coordinate the biennial budget process to align resources with strategic priorities.
Job Duties:
* Oversees the receipt, tracking, and reporting of numerous federal grants.
* Ensures daily compliance with federal requirements and accurate financial reporting.
* Manage agency financial operations by managing revenues, disbursement, obligations through established coding and accounting services.
* The position requires serving as the primary contact with funding and monitoring sources such as U.S. Department of Health and Human Services, General Accounting, and the Office of Budget Management.
* Acts as a key advisor to the Director and serves as backup to the Deputy Director on all fiscal issues.
* Directly manages fiscal operations performed by the Bureau of Accounting, Bureau of Fiscal & Planning Operations, and Bureau of Grants Management.
* The successful candidate will also be persistent, thorough, detail-oriented, well organized, and able to independently manage multiple assignments.
Technical & Professional Skills Utilized:
* Accounting and Finance
* Budgeting
* Critical Thinking
* Decision Making
* Priority Setting
* Problem Solving
* Responsiveness
* Strategic Thinking
Schedule: 8:00 am - 5:00 pm
Travel: N/A
PN(s): 20033542
There are no minimum qualifications for this position; however, preferred experience and knowledge includes:
* Fiscal analysis compiling data from multiple sources;
* Ability to work independently;
* Ability to prioritize work based on needs of the agency;
* Ability to direct staff, teach skills, and develop methods for process improvement;
* OAKS BI reporting;
* Ability to determine available funding and budget overages and shortages in appropriations and compare actual expenditures against estimated expenditures;
* Collect and analyze data;
* Develop financial reports;
* Prepare comprehensive reports containing analysis;
* Ability to learn/understand the State's fiscal structure;
* Ability to provide clear and concise written analysis, document analysis of fiscal matters, and direct and lead on fiscal issues.
Tips For Your Application
Information in attached resumes or cover letters should be entered into your application in the appropriate Work Experience or Education & Certification sections.
Pay Information
Pay is commensurate with experience and/or education.
What's In It For You
We offer our employees a sustainable lifestyle that includes a flexible work life balance making our agency a great place to work!
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website. Our benefits package includes:
Medical Coverage
* Quality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan. For more information, check out the 2023-24 MyBenefits Guide Online flipbook or PDF copy and see pages 8-9 for costs.
Dental, Vision and Basic Life Insurance
* Bargaining Unit: Dental, vision and basic life insurance premiums are free after one year of continuous service.
* Exempt: Dental, vision and basic life insurance premiums free starting the first of the month following start date.
Time Away from Work and Work/Life Balance
* Paid time off, including vacation, personal, and sick leave
* 11 paid holidays per year
* Paid Childbirth/Adoption leave
Ohio Public Employees Retirement System
* OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.
Deferred Compensation
* The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. As a new employee, you will be automatically enrolled into Ohio Deferred Compensation unless you opt-out within 90 days of hire date. Visit the Ohio Deferred Compensation website for more information
Operations Manager
Middleburg Heights, OH
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What do our Operations Managers do?
Our Operations Managers are responsible for training, leading, and developing a team of specialists. They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.
Responsibilities include, but are not limited to;
* Manage daily operations of specialists with the goal of providing superior customer service to our clients
* Offer direction to staff in all aspects of operations, service, and client care
* Responsible for managing basic financial performance of the operations, including revenue growth and expense control
* Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
* Able to work a flexible schedule, including early mornings and weekend work when needed
* Submit weekly, monthly, and yearly reports, as required
What do you need?
* Bachelor's degree (preferred but not required)
* 3-5 years in a management role with emphasis in customer service
* Success in training, mentoring, and coaching service professionals
* Must have excellent verbal and written communication skills
* Previous experience in a route-oriented, service environment a plus
* Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
* Must pass pre-employment background screen
* Must possess a valid driver's license and pass motor vehicle record search
Base Pay Range
: $0.00 - $0.00
While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
* Multiple avenues to grow your career
* Training and development programs available
* Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
* Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
* Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
* 401(k) retirement plan with company-matching contributions
Work-Life Balance
* Vacation days & sick days
* Company-paid holidays & floating holidays
* A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
Know Your Rights - Workplace Discrimination is Illegal
Pay Transparency - Nondiscrimination Provision
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
Senior Manager, Browse & Inspire
Blue Ash, OH
Accountable for driving the digital experience strategy to support Kroger's Alternative Profit Businesses. Leads a team that creates and implements integrated, omni-channel experiences that deliver on business growth and sales objectives. Establish credibility throughout the organization as an effective, collaborative developer of solutions to business challenges. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* 6+ years of experience within Digital Experience, Ecommerce, or Marketing
* Excellent oral/written communication skills
* Strong project leadership, organizational and time management skills with impeccable attention to detail
* Ability to work in a fast-paced, high growth, team-oriented environment
* Ability to prioritize and execute multiple, simultaneous, complex priorities
* Must possess excellent decision-making skills for problem identification and solution recommendation
* Strong attention to detail
Desired
* Bachelor's Degree marketing, communications or related field
* Identify ways to meet business objectives and drive desired behavior, considering past results, competitive landscape and additional insights and trends to formulate cohesive strategy
* Partner with internal and external partners to drive optimal end to end experience for customers, while meeting business objectives
* Enable the integration of Kroger Precision Marketing throughout the digital experience by establishing process and measurement opportunities for a successful business model
* Work collaboratively with a cross-functional team to enable end to end digital customer journey with relevant customer experiences based on data, measurement, best practices, and process efficiencies
* Proactively identify ways to solve for barriers and identify opportunities for automation
* Partner with Digital Analytics, Test and Learn and 84.51 to ensure full experience analysis and customer behavior to reported on a regular basis
* Seek out and identify consumer, market, industry and global trends for new ways of meeting customer needs and driving engagement
* Work collaboratively with the broader organization to bring key initiatives to life digitally
* Manage, mentor and develop team for future growth within the department and organization
* Travel up to 25% of the time between office locations and vendor relations
* Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyOperations Manager (part-time)
Canton, OH
The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Complete the Operations Manager daily disciplines.
Manage promotions by educating Teammates and ensuring signage is displayed appropriately.
Complete pulls and markdowns.
Monitor layaway procedures to ensure layaways are current and accurate.
Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner.
Monitor reservation application, including Guest follow-up, team education, and product reservation.
Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates.
Complete inventory reviews including year-end inventory.
Develop and maintain knowledge of Point of Sale (POS) software.
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
Receive freight boxes and store transfers through register.
Report discrepancies through Inventory Manager.
Maintain all shipment-related paperwork.
Monitor and recognize security risks and thefts, and know how to prevent or handle these situations.
Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping).
Send in recalls and Return to Vendors (RTVs) on a weekly basis.
Complete special orders and the necessary phone calls to the Guest.
Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.).
Organize fixtures and shelving.
Engage in activities that support a neat, clean, and organized work area.
Handle all maintenance issues in the store - plumbing, electrical, etc.
Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Provide feedback to Store Manager regarding merchandise handling concerns.
Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks.
Additional duties as assigned.
Sales Generation and Guest Service
Compare and verify merchandise invoices to items received to ensure that shipments are correct.
Upon request, ship any alterations, layaways, or special orders to Guests.
Check accuracy of freight packing slips and transfer slips.
Double-check that all transfers have been processed through the register and that items match what you are shipping out.
When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked.
Visual Merchandise Management
Create and develop a visual merchandising strategy on a weekly basis.
Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools.
Uses Performance Tracker to track results and strategize on product rotation.
Is up-to-date on all current visual standards and videos.
Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards.
Understands the importance of the store window's impact on business and completes with a high level of urgency.
Leadership
Comfortable in giving and receiving feedback from peers and management.
Promote personal and store growth.
Demonstrate and maintain a professional, mature, and stable relationship with all Teammates.
Overcome objections and problem solve.
Self-educate on all company tools (videos, pieces, books) and share this information with others.
Ability to travel and cover other stores within District based on business needs.
Handle all schedule changes in a positive and professional manner.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Additional Qualifications
Must be 18 years of age or older due to the nature of the job.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
Head of Global Customer Operations Revenue & Adoption
Dayton, OH
Are you interested in supporting our customer to resolve their issues? Do you enjoy collaborating with teams to deliver on common goals? About the Role The Head of Customer Growth & Adoption owns and scales all adoption and revenue initiatives across Global Customer Operations (GCO) - using AI-driven insights and customer intelligence to turn every interaction into a growth opportunity.
About the Role
You will be a key resource for our Leadership Team through forecasting and budgeting for our organization. You will take ownership for development and measurement of metrics by providing decision support on key initiatives. You will ensure solid governance, compliance and risk management and work on implementations, continuous improvement and automation.
Responsibilities
1. Revenue & Adoption Strategy
+ Drive GCO revenue and adoption programs aligned with 2026-2028 strategic goals.
+ Transform traditional support channels into engines for upsell, cross-sell, and product expansion.
+ Own key outcomes in customer satisfaction, revenue, and training engagement.
+ Build and scale programs that convert customer interactions into measurable revenue and adoption opportunities.
2. Opportunity Intelligence
+ Leverage AI and analytics to uncover, prioritize, and nurture adoption and revenue opportunities from customer interactions.
+ Partner with Data Science to refine predictive "Next Best Opportunity" (NBO) models across products, geographies, and customer segments.
+ Operationalize AI insights into targeted growth campaigns and playbooks that deliver measurable ROI.
+ Develop frameworks for opportunity nurturing and seamless Sales handoff.
3. Training, Enablement & Adoption
+ Empower frontline teams to drive adoption through every interaction - embedding a "Every Call Counts" mindset.
+ Design enablement programs that align Customer Operations, Sales, and Training teams on adoption accountability.
+ Lead engagement initiatives to accelerate product and drafting solution usage through:
+ Real-time support plays and talk tracks.
+ Pilot programs for guided product trials.
+ Scalable enablement content and playbooks.
+ Track adoption KPIs and link engagement data to revenue outcomes.
4. Innovation & Automation
+ Drive AI partnerships and automation pilots that accelerate growth and adoption.
+ Identify and operationalize automation use cases that improve customer experience while increasing revenue velocity.
+ Build feedback loops with Product and Technology to refine digital experiences and self-service growth channels.
+ Position Global Customer Operations as an industry leader in AI-enabled customer growth and intelligent automation.
5. Special Initiatives
+ Upsell Lead Expansion: Lead 6 global experiments to capture digital and human-assisted growth.
+ Bad Debt Collection+: Drive revenue and retention through AI-augmented programs in smaller markets.
+ Proactive Outreach - Print: Partner with eCommerce to design print-focused upsell and outreach models.
+ Support as a Service: Develop scalable, lower-cost models to unlock new growth channels.
+ Engagement Opportunities: Expand branded adoption programs by embedding Lexis+ AI, Protégé, and drafting solutions directly into customer workflows.
Requirements
+ Have proven experience in AI data insights, customer operations, growth strategy, and product adoption initiatives.
+ Have a great background in AI-driven analytics, automation, and data-informed decision-making.
+ Have demonstrated ability to translate AI insights into measurable business outcomes.
+ Have experience leading pilots and experimentation frameworks that accelerate adoption and efficiency.
+ Be fluent in AI storytelling - translating unstructured customer data into actionable growth narratives.
+ Have a deep understanding of how AI augments sales enablement, customer success, and product adoption.
+ Be able to thrive in fast-paced, matrixed environments while balancing long-term strategy with hands-on execution.
Work in a way that works for you:
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business:
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Ohio $97,700 - $162,700.
U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates.
Base Pay Range for CO is $102,800 - $171,300. Base Pay Range for IL is $107,900 - $179,900. Base Pay Range for Chicago, IL is $113,100 - $188,500. Base Pay Range for MD is $107,900 - $179,900. Base Pay Range for NY is $113,100 - $188,500. Base Pay Range for New York City is $118,200 - $197,100. Base Pay Range for Rochester, NY is $97,700 - $162,700. Base Pay Range for OH is $97,700 - $162,700.
This job is eligible for an annual incentive bonus.
Application deadline is 01/26/2026.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Operations Manager - PNC Wealth Management
Cleveland, OH
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As an Operations Manager within PNC Wealth Management, you will be based Cleveland, OH. The position will primarily sit at the 1900 E. 9th Street location.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Executes operating plan and communicates strategic direction to operations team. Responsible for one or more functions across one or more sites. Manages supervisors and/or individual contributors.
* Manages and is responsible for achieving desired business results. Acts as a point of escalation and resolves exceptions. May process and/or reconcile transactions of varying risk and financial value in accordance with established policies and procedures. Partners internally to resolve escalations and provide guidance. Interacts with external customers and/or third parties in completing transactions or resolving escalated issues.
* Provides coaching and development to team members. Leads staff meetings, communicates the strategic direction and translates into tactical operating plans.
* Provides consultation and advice to service partners and customers. Identifies, influences, and implements process improvement initiatives and serves as a representative for the operations group on projects. Develops and/or approves standard operating procedures as appropriate. Recommends policy improvements.
* Reviews transaction and/or reports to identify exceptions, monitor quality and ensure compliance. Manages and is accountable for risk mitigation and business resiliency activities. Verifies completeness and accuracy of procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
* Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
* Live the Values - Role models our values with transparency and courage.
* Enable Change - Takes action to drive change and innovation that will transform our business.
* Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
* Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
Competencies
Decision Making and Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Solving, Process Management, Standard Operating Procedures
Work Experience
Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
Ops Manager -- PNCWM-- only Sr. 99; Ops Manager Sr -- PNCWM requires FINRA Series 7, 24, 63 and 65 (or 66) required. Additional FINRA Series 4 and 53 required for trade review.
Pay Transparency
Base Salary: $45,000.00 - $86,000.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 12/02/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
OPERATIONS MANAGER
Youngstown, OH
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What do our Operations Managers do?
Our Operations Managers are responsible for training, leading, and developing a team of specialists. They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.
Responsibilities include, but are not limited to;
Manage daily operations of specialists with the goal of providing superior customer service to our clients
Offer direction to staff in all aspects of operations, service, and client care
Responsible for managing basic financial performance of the operations, including revenue growth and expense control
Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
Able to work a flexible schedule, including early mornings and weekend work when needed
Submit weekly, monthly, and yearly reports, as required
What do you need?
Bachelor's degree (preferred but not required)
3-5 years in a management role with emphasis in customer service
Success in training, mentoring, and coaching service professionals
Must have excellent verbal and written communication skills
Previous experience in a route-oriented, service environment a plus
Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
Must pass pre-employment background screen
Must possess a valid driver's license and pass motor vehicle record
Base Pay RangeYearly: $56,000.00 - $91,000.00
While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
Know Your Rights - Workplace Discrimination is Illegal
Pay Transparency - Nondiscrimination Provision
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
Auto-ApplyOperations Manager
Centerville, OH
Store - COLUMBUS-POWELL, OH Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. Nights and weekends required as needed. Retail experience a plus.
Major Activities
* Assist Store Manager in planning and supporting the scheduling and execution of store workload.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
* Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Achieve your KPI's; manage your team to achieve their role KPI's
* Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
* Manage and execute the inventory management processes in store
* Manage and execute merchandise operations and Omni channel processes
* Manage and execute shrink and safety programs.
* Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
* Serve as Manager on Duty (MOD)
* Acknowledge customers, help locate product and provide solutions
* Cross trained in Custom Framing selling and production
* Assist with Omni channel processes
Other duties as assigned
Preferred Type of experience the job requires
* Retail management leadership experience
Physical Requirements
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyOperations Manager - PNC Wealth Management
Cleveland, OH
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As an Operations Manager within PNC Wealth Management, you will be based Cleveland, OH. The position will primarily sit at the 1900 E. 9th Street location.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Executes operating plan and communicates strategic direction to operations team. Responsible for one or more functions across one or more sites. Manages supervisors and/or individual contributors.
+ Manages and is responsible for achieving desired business results. Acts as a point of escalation and resolves exceptions. May process and/or reconcile transactions of varying risk and financial value in accordance with established policies and procedures. Partners internally to resolve escalations and provide guidance. Interacts with external customers and/or third parties in completing transactions or resolving escalated issues.
+ Provides coaching and development to team members. Leads staff meetings, communicates the strategic direction and translates into tactical operating plans.
+ Provides consultation and advice to service partners and customers. Identifies, influences, and implements process improvement initiatives and serves as a representative for the operations group on projects. Develops and/or approves standard operating procedures as appropriate. Recommends policy improvements.
+ Reviews transaction and/or reports to identify exceptions, monitor quality and ensure compliance. Manages and is accountable for risk mitigation and business resiliency activities. Verifies completeness and accuracy of procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.
+ **Live the Values** - Role models our values with transparency and courage.
+ **Enable Change** - Takes action to drive change and innovation that will transform our business.
+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
**Competencies**
Decision Making and Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Solving, Process Management, Standard Operating Procedures
**Work Experience**
Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
Ops Manager -- PNCWM-- only Sr. 99; Ops Manager Sr -- PNCWM requires FINRA Series 7, 24, 63 and 65 (or 66) required. Additional FINRA Series 4 and 53 required for trade review.
**Pay Transparency**
Base Salary: $45,000.00 - $86,000.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 12/02/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.