Relocate to Botswana: CEO (Fintech)
Director job in Hawaii
Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a network of over 35 branches and kiosks strategically located across the country. Their mission is to ensure that individuals can easily access the financial support they need, making them a trusted and reliable partner within the local community.
Role Overview
The CEO would be responsible for leading and overseeing the overall strategic direction, financial performance, and operational excellence of the company. The CEO will ensure the successful execution of the company's vision and mission in the mobile money industry, driving financial inclusion, customer satisfaction, regulatory compliance, and sustainable growth. This role requires a dynamic leader with a strong background in financial services, fintech, mobile payments, and digital transformation and a hands-on approach.
Job type: Full time/ Permanent
Workplace: On-site
Location: Botswana
Relocation to Botswana is a must
Requirements
Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field; MBA or relevant postgraduate degree preferred.
Minimum of 5-8 years of executive leadership experience in fintech, banking, telecommunications, or mobile financial services.
Proven track record of leading a high-growth business, scaling mobile money operations, and driving digital financial inclusion.
Strong understanding of financial regulations, AML/KYC requirements, and risk management principles.
Experience in strategic partnerships, investor relations, and stakeholder management.
Excellent leadership, communication, and negotiation skills.
Strong analytical skills with the ability to interpret financial reports, market trends, and business performance metrics.
Experience working with regulators, policymakers, and industry associations in the financial services and fintech sectors.
Strategic thinking and problem-solving skills.
Strong leadership and team-building capabilities.
Excellent financial acumen and business judgment.
Strong negotiation and stakeholder management skills.
Ability to drive innovation and adapt to emerging financial technologies.
Effective decision-making under uncertainty and complex business environments.
Responsibilities
Strategic Leadership & Business Growth:
Develop and implement the company's long-term vision, mission, and strategic plan to ensure business growth and sustainability.
Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint and enhance financial inclusion.
Spearhead innovation in mobile money solutions, ensuring alignment with emerging financial technologies and customer needs.
Drive expansion strategies including partnerships with banks, telecom operators, merchants, and other financial institutions.
Establish and maintain strong relationships with key stakeholders, including investors, regulatory bodies, financial institutions, and technology partners.
Financial Performance & Risk Management:
Oversee financial management and performance, ensuring profitability, revenue growth, and operational efficiency.
Develop and execute financial plans, budgets, and forecasts to achieve business objectives.
Implement robust risk management policies and compliance frameworks to mitigate financial and operational risks.
Ensure compliance with local and international financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
Operational Excellence & Technology Innovation:
Oversee the development and deployment of innovative mobile money services that improve accessibility, affordability, and usability.
Drive operational efficiency and digital transformation to enhance customer experience and business scalability.
Lead product development initiatives to introduce new payment solutions, remittances, merchant services, and other fintech innovations.
Ensure cybersecurity measures and data protection policies are in place to safeguard customer information and transactions.
Leadership & Team Management:
Build and lead a high-performing executive team, fostering a culture of collaboration, accountability, and continuous improvement.
Provide strategic guidance and mentorship to senior management and employees to enhance productivity and engagement.
Champion diversity, equity, and inclusion within the organisation to create a dynamic and inclusive workplace.
Align team objectives with overall company goals to drive efficiency and high performance.
Regulatory & Compliance Oversight:
Ensure the company operates within legal and regulatory frameworks governing mobile money and financial services.
Liaise with regulatory authorities and government agencies to advocate for favorable policies and industry best practices.
Maintain transparency and corporate governance standards, ensuring compliance with financial and fintech industry regulations.
Benefits
Competitive executive salary with performance-based incentives.
Executive perks, travel allowances, and professional development opportunities.
Opportunity to lead a high-impact organisation driving financial inclusion and economic empowerment.
Realtors Association of Maui, Inc. - CEO
Director job in Urban Honolulu, HI
The Chief Executive Officer (CEO) leads the organization's operations with an emphasis to incorporate industry needs to serve members, develop long-term visionary goals, focus on organization's growth, and create valued community presence.
ESSENTIAL FUNCTIONS
Administers the activities and operations of the MLS. Ensure MLS vendor provides a reliable system. Recommend and oversee establishment of rules and regulations for brokers, agents, and third-party vendors regarding use and protection of MLS data.
Develop and maintain ongoing relationships with local officials in Maui County. Foster an atmosphere of cooperation, and collaboration, and leads advocacy efforts on behalf of the association on a local level.
Attend all Board of Directors and Executive Committee meetings. Serve as ex-officio, non-voting member. Proactively communicate with Board of Directors, Executive Committee and Officers. Execute contracts and commitments authorized by Board of Directors and approved by association attorney, or within established policies. Develop and recommend to Board specific objectives and time frames for implementation of the Board's strategic goals. Execute Board of Director decisions as directed.
Work with President to establish and prioritize agenda for each Board of Directors/ Executive Committee Meetings.
Operate within approved budget. Work alongside the Accountant in budget preparation, administration, and implementation.
Work with CPA firm and an attorney to support association operations and alert leadership to new and emerging issues.
Ensure security and safeguarding of all association assets, especially legal and historical documents, membership, and mailing lists.
Ensure association is compliant with all state and federal laws. Work with CPA firm and attorney to ensure tax and legal compliance.
Recruit, hire, train and motivate team. Establish performance standards and roles. Manage performance reviews and ensure competitive salary structure within annual budget. Manage promotions and separations.
Develop and implement workplace internal controls.
Develop and implement a positive workplace culture and environment.
Implement and maintain policies and procedures for operations, financial management,
budgeting, and record-keeping as drafted and recommended by other organizations (national and state associations, ASAE, etc.) as approved by the Board of Directors. Ensure that governing documents and policies are based upon industry models for effective administration.
Provides strong skills in professional standards enforcement and is a certified Professional Standards Administrator; participates in services via co-op enforcement agreement.
Develop and implement programs and events to enhance organization's strategic vision, including approved programs, projects, and major activities of the association.
Oversee membership database administration and coordination of records with Division of Real Estate, state association, and National Association. Ensure accuracy of membership process including admissions, maintenance of records and employees associated with process. Ensure data integrity within association management database, membership application processing and on-boarding. Build strong bonds with organization and its members.
Support association's efforts to adhere to NAR's Core Standards. Provide project management support for membership recruitment, retention, and engagement activities.
COMMITTEES
Work with leadership to recruit, develop and nurture volunteer leaders according to a comprehensive leadership development plan; maintain an organizational culture that builds strong partnerships between team and volunteers.
Advise and assist Committee Chairs/Vice-Chairs in developing and delivering valuable programs, products, and services in accordance with committee goals. Ensure committee decisions and recommendations are submitted to Board of Directors for approval.
Develop and maintain a sophisticated new-members recruitment/retention program with targeted orientation methods. Create outreach to identified real estate groups, potential allied industries, and culturally and ethnically diverse groups
PUBLIC RELATIONS
Build and maintain relationships between inter- and intra-board members to ensure effective coordination of association's objectives and policies in memberships' best interest.
Establish and maintain relationships with other associations, industry, government, public service organizations and vendors to cultivate growth in line with association's mission and values.
Create opportunities to present association as a valued resource and leader for leading brokers and volunteer leadership association, governmental advocacy in the local community and in partnership with the state and/or national associations.
STATE AND NATIONAL MEETINGS
Attend state and national meetings as authorized by the Board of Directors for the purpose of keeping up to date on matters concerning administration, legal issues, Code of Ethics, Professional Standards, governmental regulations, and other matters.
MINIMUM QUALIFICATIONS
Bachelor's degree in Business Administration, Marketing, Communications, Law or a related field or equivalent combination of education and experience.
3+ years in a leadership position, preferably in a member-based organization, nonprofit, or business with a strong emphasis on stakeholder engagement.
3+ years working closely with and reporting to a Board of Directors.
Spectacular communications skills, both verbal and written.
Adaptable with strong business acumen.
Strong technical skills including MS Office.
DESIRED QUALIFICATIONS
Experience working in government relations, lobbying, or policy advocacy, ideally related to housing or real estate related issues.
Extensive public speaking and media relations skills, as well as experience in crisis communication.
Strong network within real estate, government, and business circles.
Understanding of Hawaii's land use laws, zoning policies, and development challenges.
Understanding of the real estate industry, Maui specifically and ideally Hawaii in general.
Understanding of current market trends, land use issues, housing policies, and legislative challenges affecting real estate on Maui.
Familiarity with NAR (National Association of Realtors) and Hawaii real estate regulations and challenges.
PHYSICAL REQUIREMENTS
Able to lift 25 lbs.
Work will primarily be done in an office setting
Work Hours: Full-Time, Monday through Friday 8:00 am - 5:00 pm Some evening/weekend work.
Mental Demands: Must be able to work within deadlines and process multiple projects simultaneously
DIRECT REPORTS
Chief Operations Officer / Accountant
Executive Assistant
MLS Administrator
Legislative Analyst Member Services and Education Administrator Member Services
DISCLAIMER
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Director, Consult Partner - Digital Workplace Services / Financial Industry
Director job in Urban Honolulu, HI
**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
This role is focused on delivering digital modernization through Digital Workplace Services (DWS), helping Kyndryl's Banking and Financial Services clientele enhance their internal employee experience, workforce agility, collaboration, and overall digital experience. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.
This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.
**Contribute to Profitable Growth:**
+ Drive significant financial outcomes through signings and revenue targets
+ Ensure sustained growth and profitability, managing margin expectations and backlog growth
+ Support the identification, pursuit and conversion of a pipeline of business development opportunities
+ Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
+ Apply consultative judgment to accurately scope work, negotiate fees, and draft Statements of Work (SOWs) that align with client needs and enable rapid delivery.
+ Leverage a proven track record of consulting and selling digital workplace services, managing large client portfolios and driving revenue growth.
**Client Engagement:**
+ Consult, advise, and deliver technology-centric DWS consulting engagements with new and existing Kyndryl clientele, focusing on enhancing client HR, IT service management, collaboration, contact center, and employee experience functions across the enterprise.
+ Build and maintain deep relationships with client CXOs, becoming the 'go-to' trusted advisor to senior executives and opening doors with existing relationships to accelerate sales cycles.
+ Lead C-level client interactions and consulting initiatives, deliverables, and outputs of deal engagements, demonstrating credibility and expertise.
+ Demonstrate a deep understanding of discovery, design, and deployment processes to guide clients through digital workplace transformations.
+ Anticipate and articulate future challenges in digital workplace services, including those driven by Copilot, agentic AI, and evolving office models, to position Kyndryl as a strategic partner.
+ Bring consulting experience-preferably in the Banking and Financial Services space-to tailor engagements that resonate with industry-specific needs and priorities.
+ Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; secure client references.
**Operational Excellence:**
+ Achieve individual and team utilization targets
+ Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
**Leadership, Management, People:**
+ Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
**Strategic Contribution:**
+ Drive Kyndryl's delivery capability with new and existing clients by leading DWS-focused transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center, Employee Experience, and related DWS offerings.
+ Utilize industry and technology expertise to shape and drive the company's strategic initiatives.
+ Align with Kyndryl's strategic vision and contribute to its execution.
+ Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
+ Proactively develop thought leadership and intellectual capital
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
**Who You Are**
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience**
+ Candidates with consultative expertise to articulate Digital Workplace challenges and advise on strategies addressing trends like Copilot, Agentic AI, and the future of work are strongly encouraged to apply
+ Experience in discovery, design, and deployment of Digital Workplace solutions using technologies including, but not limited to Microsoft M365, Intune, AVD, Copilot, Viva, ServiceNow ITSM, Amazon Connect, and Google Suite strongly preferred.
+ Extensive experience in client engagement and relationship management at the CXO level
+ Demonstrable ability to build and commercialize relationships with senior executives
+ Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
+ Expertise in mergers and acquisitions (M&A) integration within the Digital Workplace context would be a plus
+ Effective financial acumen with experience in driving revenue growth and managing margins
+ Experience of managing or supporting high-value business development activities with senior stakeholders
+ Sound personal brand and eminence in the Banking and Financial services industry preferred
+ Demonstrated ability to innovate and drive change
**The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:**
**California: $175,080 to $343,920**
**Colorado: $159,240 to $286,560**
**New York City: $191,040 to $343,920**
**Washington: $175,080 to $315,240**
**Washington DC: $175,080 to $315,240**
**This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.**
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Chief Operating Officer
Director job in Urban Honolulu, HI
Job Purpose:
The Chief Operating Officer (COO), in conjunction with the council's Executive team, is responsible for developing, implementing, and maintaining a sustainable mission delivery model that enables the council to continually enhance the Girl Scout value proposition and to effectively deliver the Girl Scout Leadership Experience (GSLE) to a growing number of girls. Working in partnership with the Executive team, the COO will identify/create, implement, evaluate and enhance systems and processes to achieve optimal cross-functional results.
The COO leads council's statewide operations supporting and overseeing strategy and policy, membership, volunteer and team capacity training, monitoring and evaluations, risk mitigation and compliance, communications, IT and system support, and 8 facility and camp properties. The COO will be the lead to develop/identify and implement solutions to enhance girl membership recruitment, engagement and retention across all age levels that reflect the diversity of our council and provide a broad array of fun-filled, engaging, relevant, and impactful program opportunities for girls.
Mission-focused, well-trained volunteers are essential to providing the GSLE to girls in a fun, engaging and enriching manner. The COO plays a lead role in identifying, developing and implementing sustainable business processes that will significantly enhance and streamline adult volunteer recruitment, application, placement and training; and will provide a satisfying volunteer experience that supports effective GSLE delivery and volunteer retention.
Job Responsibilities
1.
As member of the Executive Team, participates in the strategic planning process to set the Council's strategic priorities.
2.
In conjunction with Executive team, establishes policies, and procedures to ensure effective implementation of best practices in regard to mission delivery functions.
3.
Works with the Executive Team and Board of Directors to ensure the ongoing financial viability of the council. Responsible for increasing revenues and controlling expenses through effective budgeting, forecasting and financial performance review.
4.
Directs the management and operations of Membership Recruitment, Volunteer Support, Girl Experience and Programs, Product Program, Retail, and Property departments. Develops operational plans that tie departmental goals to organizational strategic priorities. Monitors progress and adjusts as necessary to achieve objectives. Prioritizes and oversees execution of tactics for recruitment, girl experiences and volunteer services to achieve departmental goals.
5.
Oversees the entire membership cycle including recruitment, volunteer training, retention, and support of volunteers in order to increase capacity in delivering the Girl Scout Leadership Experience to girl members. Directs technology, systems, data quality and processes for council operations.
6.
Analyzes statistical data for girl and adult membership to develop methods for expanding opportunities to reach more Girl Scouts and adults volunteers in support of council membership goals. Directs day-to-day operations and services by utilizing performance metrics to evaluate the effectiveness of internal business processes. Prioritizes and implements process improvement initiatives.
7.
Utilizes the National Program Portfolio to ensure that council provides engaging and progressive girl experiences in all four program pillar areas that achieve Girl Scout outcomes. Ensures fiscal oversight to grant funded opportunities are available to a diverse, growing number of Girl Scouts.
8.
Directs communication of key information through strategy roll out of website and council newsletter. Create and disseminate mission delivery content developed with cross functional collaboration throughout the year with goals to increase membership satisfaction and engagement.
9.
Provide onboarding, IT and system support in HR capacity including ongoing training, support, supervision, and direction to team by guiding them to the resources of Girl Scouts of the USA and council policies, standards, and procedures. Offer additional support services to deliver a consistent, effective, high-quality Girl Scout Leadership Experience to girls, parents, and other volunteers.
10.
Identify the need for and provide timely resolutions for compliance and risk mitigation, and conflict resolution support/intervention when appropriate. Coordinate the availability of support services to enable volunteers to carry out the responsibilities of their positions effectively, and ensuring council resources are appropriately managed.
11.
Represent Girl Scouts of Hawai`i in community activities and initiatives, cultivate interest and support of key community leaders, institutions, funders, schools, and businesses, and promote Girl Scouts and expand the base of community support through networking, and building community partnerships.
Job Qualifications:
Education and Experience:
Bachelor's degree or higher AND 5-7 years of supervisory experience in relevant field.
Skills Required:
· Proven success in managing in multi-functional operations environment
· Proven exceptional project management skills
· Diverse experience in delivering operational excellence, with specific exposure to mission delivery and volunteer life-cycle management in youth-servicing nonprofits
· Strategic planning skills and proven track record of managing for results
· Ability to inspire others through leadership that is inclusive, collaborative, and forward thinking
· Substantial budgeting and fiscal management experience of $2 million or better
· Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines
· Highly organized, self-managing, independent thinker possessing a strong attention to detail
· Display a vision and a passion for the youth enrichment experience
· Utilize diverse communication strategies to provide clear, proactive, and transparent communication.
· Be highly visible, approachable, accessible, and welcoming to all stakeholders
· Adept at change management
· Ability to build and maintain relationships
· Proven success in setting expectations and maintaining accountabilities
Additional Organizational Requirements:
· Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA
· All employees of the Girl Scouts of Hawaii must possess a positive attitude with strong work ethic, integrity and honesty and are expected to be flexible, adaptable and thrive in an ever changing/fast-paced environment
· Develop and maintain sensitivity to employee diversity in the work place. Behave in ways that demonstrate respectful treatment of other employees, volunteers and girls. Practice pluralism and be inclusive with the services provided
· Incumbent will be expected to proactively contribute to the success of work teams by sharing relevant information, encouraging open dialogue, respecting other team members, supporting collaboration, encouraging ongoing self-assessment and supporting new ideas and ways for achieving the goals and objectives for realignment
Sr. Director of Finance
Director job in Waianae, HI
The Sr. Director of Finance is primarily responsible for directing the finance operations of the health center including accounting, budgeting, treasury, procurement, contracting, and other financial management responsibilities. This position supervises certain departments or administrative functions such as Accounting, Budget, Treasury, Purchasing, Procurement and Contract Administration. This position assists the Chief Financial Officer (CFO) and other senior leaders with short-term and long-term financial planning and supports the implementation of the health center's strategic plan. The Sr. Director of Finance works closely with other department managers, directors and officers in providing financial management and information support.
Education/Experience:
1. Bachelor's Degree in Accounting or Finance from an accredited institution required; Master's Degree preferred
2. Minimum of five (5) years progressive financial management/accounting experience in healthcare environment; not-for-profit experience preferred
3. Recent controller or director of finance (or similar) experience highly preferred
4. Business office experience preferred
5. CPA certification preferred
6. Experience with treasury functions preferred
An Equal Employment Opportunity / Affirmative Action Employer
Auto-ApplyOperations Director
Director job in Urban Honolulu, HI
Business
At Brookfield Properties, we believe retail should be anything but typical. It's why we're integrating shopping, dining, entertainment, and more to reimagine retail experiences everywhere. Because for us, retail isn't just about managing properties or redeveloping malls. It's about creating inspiring spaces that draw consumers in. It's about helping our tenants build their brand in a big way. It's about contributing to our communities. And, more than anything, it's about bringing people together.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
The Operations Director is responsible for supporting the physical operations of the company's Hawaii portfolio, with primary focus on the Ala Moana Center campus (including Ala Moana Center, Ala Moana Medical Building, and Ala Moana Pacific Center) and additional support of Whalers Village and Prince Kuhio Plaza. Reporting to the Vice President of Property Management, this role provides technical expertise, strategic guidance, and operational support to property teams. The Operations Director partners closely with on-site staff to ensure operational efficiency, cost control, and asset value enhancement through effective capital planning, vendor performance, and building systems management.
This role also serves as an extension of the National Operations department, ensuring local execution aligns with company-wide operational standards, initiatives, and best practices. The Operations Director plays a key role in implementing national programs within Hawaii, contributing local insights to national strategies, and serving as a conduit of information between property teams and the broader organization.
Responsibilities
Partner with property management teams to oversee physical operations within the Hawaii portfolio.
Provide technical expertise on building systems and infrastructure, including HVAC, electrical, plumbing, roofing, vertical transportation, parking structures, lighting, landscaping, and housekeeping.
Mentor and guide property team, providing coaching, technical knowledge, and operational best practices.
Lead the ordinary capital planning process in collaboration with property teams, ensuring projects address operational needs and enhance long-term asset value.
Collaborate on annual budgets, focusing on operational expenses, utilities, and capital projects.
Conduct routine property inspections and operational audits to ensure compliance with company standards, local codes, and industry best practices.
Develop and maintain relationships with contractors, service providers, and vendors capable of servicing the Hawaii portfolio.
Promote preventive maintenance programs to extend the life of physical assets and minimize operational costs.
Review and advise on operational provisions within lease agreements, service contracts, and construction projects.
Respond to unplanned or emergency situations as needed to support property teams in protecting people, property, and operations.
Actively collaborate with the National Operations department to:
Implement company-wide programs, processes, and systems within the Hawaii portfolio.
Share lessons learned and operational insights from Hawaii to influence national strategies.
Participate in national initiatives, training, and peer exchanges to drive consistency across the portfolio.
Provide operational input and cross-functional support across numerous business functions.
Supervise and direct one administrative support role employee(s) as assigned.
Perform other duties as assigned.
Qualifications
High school diploma or GED required.
Bachelor's degree preferred; vocational/technical education in building systems or facilities management strongly considered.
Minimum 7 years of experience in commercial property operations.
At least 3 years in a supervisory, mentorship, or support capacity.
Strong knowledge of HVAC, electrical, plumbing, roofing, and energy management systems in large-scale commercial or retail environments.
Demonstrated experience in budgeting, ordinary capital planning, and project management.
Proven ability to mentor, influence, and partner effectively with property teams, solving problems in a collaborative environment.
Strong vendor management and contract negotiation skills.
Effective communication and relationship-building skills, with the ability to work across all levels of the organization.
Proficiency with building automation systems, work order systems, and Microsoft Office Suite applications.
Travel
Occasional travel may be required throughout the Hawaii portfolio (estimated 5-10%).
Compensation
Salary type: Exempt
Annual Base Salary Range: $145,000 - $170,000
Annual Bonus Eligibility: 30%
Benefit Information
Competitive compensation
Medical, Dental and Vision beginning day 1
401(k) Company matching
401(k) Vests on Day 1
Career development programs
Charitable donation matching
Generous paid time off (i.e., vacation, personal holidays, paid sick time)
Paid Volunteer Hours
Paid Parental Leave
Family planning assistance including IVF, surrogacy, and adoption options
Wellness and mental health resources
Pet insurance offering
Childcare Assistance
Commuter benefits
A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPR
Auto-ApplyDirector, Early Commercial Planning
Director job in Urban Honolulu, HI
The Director, Early Commercial Planning is responsible for supporting early-stage commercialization efforts, ensuring that Otsuka's pipeline assets are positioned for long-term success. This role will focus on market assessment, competitive analysis, and early brand strategy development, working closely with R&D, business development, and commercial teams to shape evidence generation and pre-launch planning. The individual will also contribute to portfolio planning and business development assessments, ensuring that Otsuka makes data-driven investment decisions for pipeline assets.
**Key Responsibilities**
+ **Early Commercial Strategy Development:** Support the development of commercialization strategies for pipeline assets, ensuring alignment with long-term CNS portfolio objectives. Partner with R&D and Global Marketing to ensure the US point of view and needs are incorporated. Serve as needed on relevant governance bodies and cross-functional asset teams (Early Development Teams, Global Brand Teams, etc.)
+ **Market Insights & Competitive Analysis:** Conduct market research, forecast potential brand performance, and provide strategic recommendations based on competitive intelligence and customer insights.
+ **Cross-Functional Collaboration:** Work closely with R&D, market access, medical affairs, and business development teams to shape evidence generation and prepare for future commercialization.
+ **Portfolio Planning Support:** Assist in evaluating new product planning, pipeline prioritization, and business development opportunities to optimize Otsuka's CNS portfolio.
+ **Pre-Launch Strategy & Readiness:** Develop early positioning strategies, value propositions, and key differentiators to set the foundation for successful product launches.
+ **Business Development Support** : Provide strategic input into commercial assessments for licensing and partnership opportunities, ensuring alignment with portfolio growth strategy.
**Qualifications & Key Competencies**
+ Bachelor's degree in Business, Marketing, or a related field; MBA preferred
+ 6+ years of experience in early commercial planning, business development, or strategic marketing in the pharmaceutical or biotech industry
+ Demonstrated knowledge and experience working in CNS and/or Neurology is preferred.
+ Strong understanding of product lifecycle planning and early commercialization principles
+ Experience in market forecasting, competitive analysis, and financial modeling
+ Working knowledge of the pharmaceutical research and development process including clinical trial design and evidence generation concepts.
+ Cross-functional leadership skills, with the ability to collaborate with R&D, business development, and market access teams
+ Analytical mindset, with the ability to interpret data and develop strategic recommendations
+ Strong communication and presentation skills, with the ability to influence senior stakeholders
+ Experience working in a matrixed environment, managing multiple priorities and cross-functional initiatives
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Director, Loan Operations
Director job in Urban Honolulu, HI
Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
* Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units.
* The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations.
* The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities.
* Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements.
* Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution.
* Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service.
* Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees.
* Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis.
* Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports.
* If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply:
* Responsible for business unit compliance oversight as the "Business Unit Compliance Officer" (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply:
* Responsible for business unit compliance oversight as the "Business Unit Compliance Officer" (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities:
* Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit.
* Knowing and understanding all state and federal compliance laws, rules, and regulations ("laws and regulations") applicable to the business unit, and how such laws and regulations impact or affect the business unit.
* Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit.
* Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function.
* Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors.
* Ensuring that the business unit has sufficient resources to adequately manage compliance risks.
* Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner.
* Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program.
* Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program.
* Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns.
* Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints.
* Facilitating regulatory audits and examinations.
* Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy.
Minimum Qualifications:
Education:
* Bachelor's Degree from an accredited 4-year university in Business Administration or related field required.
Experience:
* 7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required.
* 4+ years in Management role or 1+ years in a Directorial role required.
* 1+ years of Project Management and/or General Ledger experience preferred.
* 2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Director of Kitchen Operations
Director job in Hawaii
Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service. Our success comes from the loyalty and dedication of our team, the ohana. We proudly employ nearly 300 team members, making 604 one of Hawaii's largest locally-owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii.
The success of Restaurant 604 launched the family of 604 restaurants, which includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House, 604 Clubhouse, and 604LOHA Grill. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha.
SUMMARY OF FUNCTIONS
The Director of Kitchen Operations oversees all back-of-house functions, including hiring, training, food safety inspections, and performance management at all 604 locations. They collaborate with the Executive team to implement procedures ensuring consistent kitchen operations and mentor culinary teams to maintain high standards in food quality, presentation, and service. They ensure compliance with company policies and health regulations, reporting to the Executive Chef. This position will collaborate with the Director of Restaurant Operations and General Managers to support the growth and training of kitchen employees. They also liaise with vendors on each location's product quality, pricing, availability, and new offerings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Directs and oversees the kitchen operations for all 604 restaurant locations, following established company standards, policies, and procedures.
Responsible for optimizing profits by controlling food and labor costs to meet the company's financial objectives.
Monitor and control food costs and budgets across locations.
Prepare and present periodic reports on culinary operations, including financial performance, inventory, and personnel.
Must learn all recipes, enforce recipe adherence, and maintain. Conduct periodic recipe quizzes.
Exercises portion control and monitors sanitation guidelines to ensure compliance with health regulations.
Design procedures for quality assurance and control for minimizing food waste, increasing productivity, and maintaining preparation standards.
Administer training and educate all kitchen personnel on food products and presentation to maintain consistent, high-quality standards.
Oversee the training and certification of all kitchen personnel in sanitation techniques and practices to ensure health, safety, and compliance with legal regulations.
Develop and implement strategies for continuous improvement.
Ensures all company policies and procedures are followed. Collaborate with the General Managers in the training, coaching, corrective action measures, and performance evaluations of Kitchen Managers and Supervisors within the company's guidelines and culture.
Communicates effectively, verbally, and in writing to all levels of staff and management.
Maintain kitchen training schedule and enhance it when needed.
Ensures high sanitation, cleanliness, and safety standards are maintained throughout the kitchens, providing continuous feedback and resolution. Conducting monthly food safety inspections per location.
Fosters a positive and collaborative work environment, establishing a presence in all 604 kitchens as needed or instructed by the Executive Chef
Interacts with guests to maintain a high level of customer satisfaction.
Interacts and communicates with front-of-house staff to maintain smooth and seamless service standards.
Promptly address and assist in resolving food quality issues resulting from guest feedback.
Keep track of new menu trends within the restaurant industry.
Conduct regular meetings with all locations' Kitchen Managers and Kitchen Supervisors.
All other duties as assigned.
QUALIFICATIONS
5+ years of kitchen experience or 10 years of restaurant experience is required.
Proven experience in restaurant/culinary management.
Passion for creating incredible food that delights and attracts customers.
Excellent communication, management, and leadership skills.
Ability to fill in for any kitchen position.
Has extensive knowledge of scheduling, food cost, waste control, and food presentation.
Understanding various cooking methods, ingredients, equipment, and procedures.
Must be able to read and communicate in English clearly and effectively.
Must be able to lift pots, pans, products, and other items weighing up to 50 pounds frequently.
Must demonstrate enthusiasm and commitment to guest satisfaction.
Must have a valid health card or equivalent.
Must be able to perform simple math calculations and understand units and measures.
Must be able to stand and exert well-paced mobility for a scheduled shift.
Must have the ability to stand and walk for extended periods.
Must have the ability to lift, stoop, and bend.
Must exhibit hand coordination and dexterity for rapid productions.
Must be reliable and punctual with a positive attendance record and be available to work weekends and holidays.
Must be able to work well with others.
Must exhibit accuracy and speed in handling emergencies while providing solutions.
Familiar with the industry's best practices.
Possess a passion for food service and hospitality.
Knowledge of various computer software programs (G-Suite, restaurant management software, POS).
Benefits/Perks for Eligible Employees
Paid Time Off
Bereavement Leave
Emergency Days
Referral Program
Employee Discounts
Skechers Direct Program
Management Bonus Program
Medical/Dental Benefits
Group Life Insurance
Universal Life Insurance
Short-Term Disability
Compensation: $80,000.00 per year
ABOUT US
Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.
The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House, and 604 Clubhouse. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha.
Our success comes from the loyalty and dedication of our team, the 6-Ohana. We are proud to employ nearly 400 team members, making 604 one of Hawaii's largest locally owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii.
VISION
To give back to our military and community by becoming the standard for the island dining experience.
MISSION
Provide quality food, excellent service and the perfect setting served with Aloha.
CORE VALUES
Pride Our passion for service is rooted in hard work, perseverance, and fun.
Quality We are committed to raising the standard in every aspect of our restaurant.
Consistency Excellent service. Same taste. Genuine hospitality. Every day.
Servant Leadership Our employees serve each other, our guests and lead by example to better our community.
Aloha Everyone is welcome and served with love (just like Grandma's house).
Auto-ApplyChief Nurse Executive
Director job in Urban Honolulu, HI
Chief Nurse Executive (CNE)
Classification: Exempt Department: Nursing
Reports To: Vice President of Clinical Services
The Chief Nurse Executive (CNE) leads and manages nursing care services, ensuring compliance with professional standards, regulatory requirements, and organizational goals. This role is responsible for the oversight of operations, financial planning, and employee activities within the Nursing Department. It ensures quality care delivery, monitors outcomes, and aligns activities with the organization's strategic objectives. Regular communication with the VP of Clinical Services regarding patient care, operations, and quality improvement needs. The Chief Nurse Executive is a key decision making member of the leadership team and provides effective management of assigned staff and departments.
Starting Wage: $108, 751.93 The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.
REQUIRED QUALIFICATIONS:
Certification/Licensure:
Current State of Hawaii RN license
Current BLS certification
Annual completion of CPR and competencies requirements.
Completion of ACLS and competencies requirements
Education:
Master's Degree in healthcare administration, or a health-related field or enrolled in a program or equivalent work experience.
Skills/Experience:
Five (5) years of relevant healthcare administrative experience in a hospital/healthcare setting.
Strong planning, financial and analytical skills to effectively evaluate and lead projects of major impact to the organization.
Ability to think creatively and strategically to solve problems.
Excellent written and verbal communication skills in English.
Experience managing multiple responsibilities while maintaining excellent customer service standards.
Management Experience:
Prior experience in an executive or senior leadership capacity.
Ability to manage staff and resources consistent with goals, and in keeping with the organizational vision and values.
Ability to delegate and empower staff and build strong employee morale.
PREFERRED QUALIFICATIONS
Skills/Experience:
Seven (7) years of relevant healthcare administrative experience in an inpatient rehabilitation facility (IRF) or acute care hospital/healthcare setting.
Working knowledge of rehabilitation services and applicable regulatory regulations.
Management Experience:
Three (3) years in a leadership capacity
Managed staff and resources consistent with goals, and in keeping with the organizational vision and values.
Ability to build teams, develop employees and maintain strong employee morale
CORE VALUES
Our team models REHAB's core values H.E.A.R.T. in daily actions. Honesty - Speak and act with truth and respect. Engagement - Embrace and commit to our mission, vision and values. Aloha - Serve others with a spirit of kindness and compassion. Resilience - Rebound and recover with a sense of urgency. Teamwork - Work together for success.
LEADERSHIP AND STRATEGY
Serves as a member of the executive leadership team.
Advises the President and Chief Executive Officer, Chief Medical Officer, VP of Clinical Services, and other members of leadership as appropriate on organization-wide, patient care programs, and assesses nursing services against both the annual budget and REHAB Hospital's strategic plan.
Advises Medical Executive and Quality Improvement Committees around issues, trends and changes in patient care and patient outcomes.
Assists with long-term budgetary planning and cost management in alignment with REHAB Hospital's strategic plan.
Participates in key decisions pertaining to strategic initiatives and hospital operations.
Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget.
Analyzes services to improve quality, efficiency, cost management and/or customer service.
Provides direct oversight and support for the managers
Represents REHAB in the community.
PATIENT SERVICES - NURSING SUPPORT
Ensures that regulatory and accreditation requirements within scope of responsibility are met..
Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget.
Maintains and develops an effective, ongoing program to measure, analyze, and improve the quality of nursing care, treatment, and services.
Ensures the implementation and development of hospitalwide programs, policies, and procedures that address the nursing care needs of the patient population are assessed, met, and evaluated. While creating an effective, ongoing program to measure, analyze, and improve the quality of nursing care,
Responsible for establishing written guidelines for the delivery of nursing care, treatment and services in the following areas:
Standards of nursing practice for the hospital
Nursing standards of patient care, treatment, and services
Nursing policies and procedures
Nurse staffing plan(s)
Implements and educates employees on nursing policies, procedures, and standards that describe and guide how the staff provide nursing care, treatment, and services.
Responsible for the provision of nursing services 24 hours a day, 7 days a week.
Ensures that all regulatory and accreditation requirements within scope of responsibility are met.
Leads patient-centered care initiatives to promote patient safety.
Oversees resolution of issues as they arise. Consults with other hospital leaders to address and mitigate issues and concerns from an operational, safety, financial and reputational risk standpoint.
Sets performance goals, allocates resources and assesses policies for direct reports.
Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and staff, union representatives, referral sources, payers, auditors, contractors, and vendors.
Analyzes services to improve quality, efficiency, cost management and/or customer service.
MANAGEMENT
Mentors and develops the Nursing workforce, managing and evaluating work allocation, training, problem resolution, performance evaluation, and the building of an effective team dynamic.
Guides larger, cross-divisional teams outside of direct span of control within the hospital's service line and program areas.
Ensures that areas of responsibility promote and adhere to REHAB's compliance program, and that effective processes and procedures are implemented.
Provides effective human resources management including hiring, firing, training, annual performance evaluations, and corrective action.
Creates a safe work environment that fosters respect and positive morale.
PROFESSIONALISM AND COMPLIANCE COMPETENCIES
Maintain a high level of proficiency in the following REHAB competencies.
Strategic Thinking
Communication and interpersonal/relationship building skills
Recognition
Organization and project management
Adaptability and problem solving
MANAGEMENT/LEADERSHIP RESPONSIBILITIES
Inspire a culture of excellence by leading nursing operations to deliver innovative, patient-centered care and fostering a vision of continuous improvement.
Empower teams by crafting and implementing policies that drive efficiency, quality, and collaboration, ensuring alignment with organizational goals.
Champion clinical excellence by guiding nursing staff to achieve optimal outcomes while fostering accountability and ownership of patient care.
Responsible for the creation, implementation, and ensuring adherence to appropriate policies and procedures for departments and the hospital.
Optimizes resources responsibly to ensure operations and staffing runs smoothly
Encourages openness, provides a safe and positive environment within departments.
Creates a safe work environment that fosters respect and positive morale.
Works closely with Leadership to ensure a cohesive work environment.
Fosters two way communication with employees and shares information from Leadership meetings.
In cooperation with Executive Leadership, develops and implements performance measurement indicators, benchmarks and goals linked to the strategic plan of the hospital through various activities of the service lines, programs, and quality improvement efforts of the department.
Accepts responsibility for decisions and effective communication.
Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and employees, surveyors, contractors and vendors.
Participates on hospital committees when requested.
FINANCIAL MANAGEMENT
Assists Executive Leadership in preparing the department(s) assigned budgets
Maintains a fiscal responsibility to oversee assigned cost centers, monitors and tracks expenditures and provides explanations for variances.
Comprehends departments budget and presents on key metrics
Serves as the central resource for the development and implementation of strategies which are efficient, effective, timely, patient-centered, medically appropriate for an acute rehabilitation level of care, and supports appropriate financial reimbursement
EQUIPMENT, TOOLS, WORK AIDS USED
Office equipment, including telephone, computer and multifunction devices (MFDs). Google's G Suite, report writer and database software.
Auto-ApplyDirector, Navista Practice Strategy
Director job in Urban Honolulu, HI
At Navista, our mission is to empower community oncology practices to deliver patient-centered cancer care. Navista, a Cardinal Health company, is an oncology practice alliance co-created with oncologists and practice leaders that offers advanced support services and technology to help practices remain independent and thrive. True to our name, our experienced team is passionate about helping oncology practices navigate the future.
The Director of Practice and Network Strategy will be responsible for shaping and executing strategies that strengthen the performance, integration, and growth of the oncology practice network within our managed service organization (MSO). This leader will partner with physician practices, health systems, and corporate stakeholders to optimize clinical, operational, and financial outcomes.
This role requires a deep understanding of oncology care delivery, value-based models, and the evolving dynamics between community oncology, health systems, and payers. The ideal candidate is both analytically rigorous and relationship-driven - able to translate data and strategy into actionable programs that enhance practice performance and network value.
This position reports to SVP/GM, Navista.
**Responsibilities**
**Strategic Network Development**
+ Develop and implement strategies to expand and optimize the MSO's oncology network footprint across community and health system partners.
+ Evaluate new partnership opportunities and integration models (e.g., affiliations, JV structures, management agreements).
+ Lead network performance assessments and develop actionable improvement plans to enhance quality, access, and economics.
**Practice Performance and Alignment**
+ Develop and track KPIs to measure practice and network success, including the outcomes of key growth initiatives
**Strategic Planning and Execution**
+ Collaborate with executive leadership to define network growth priorities and market development plans.
+ Conduct market, competitor, and payer analyses to inform strategic decision-making.
+ Translate insights into business cases, strategic roadmaps, and operational playbooks.
+ Partner with analytics and IT teams to develop dashboards and tools that support data-driven decision-making.
+ Ensure strategic initiatives align with regulatory requirements and oncology-specific compliance standards
+ Develop financial models to assess partnership ROI and inform strategic investments.
**Stakeholder Engagement and Communication**
+ Serve as a trusted partner to physician leaders, practice administrators, and health system executives.
+ Represent the MSO in key strategy, partnership, and governance meetings.
+ Drive communication and alignment between central MSO functions (finance, analytics, operations, payer contracting) and local practices.
**Change Management & Transformation**
+ Experience leading organizational transformation or change initiatives.
+ Ability to navigate resistance, align stakeholders, and drive adoption of new models.
**Qualifications**
+ Bachelor's degree in business, healthcare administration, or related field preferred
+ Master's degree preferred
+ 12+ years of experience in healthcare strategy, consulting, or operations; oncology experience strongly preferred
+ Proven success leading multi-stakeholder initiatives across complex healthcare organizations
+ Strong analytical and problem-solving skills with the ability to translate insights into action
+ Excellent communication, relationship management, and executive presentation skills
+ Experience in a managed services, physician enterprise, or oncology practice management setting
+ Familiarity with payer models, oncology value-based programs (e.g., OCM, EOM), and network development frameworks
+ Strategic thinker who thrives in fast-paced, collaborative environments and can navigate both clinical and business conversations
+ Ability to travel up to 25%
**Anticipated salary range** : $116,500 - 197,010
**Bonus eligible** : Yes
**Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 12/1/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Chief Nurse Executive
Director job in Urban Honolulu, HI
Chief Nurse Executive (CNE) Classification: Exempt Department: Nursing Reports To: Vice President of Clinical Services The Chief Nurse Executive (CNE) leads and manages nursing care services, ensuring compliance with professional standards, regulatory requirements, and organizational goals. This role is responsible for the oversight of operations, financial planning, and employee activities within the Nursing Department. It ensures quality care delivery, monitors outcomes, and aligns activities with the organization's strategic objectives. Regular communication with the VP of Clinical Services regarding patient care, operations, and quality improvement needs. The Chief Nurse Executive is a key decision making member of the leadership team and provides effective management of assigned staff and departments.
Starting Wage: $108, 751.93 The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.
REQUIRED QUALIFICATIONS:
Certification/Licensure:
* Current State of Hawaii RN license
* Current BLS certification
* Annual completion of CPR and competencies requirements.
* Completion of ACLS and competencies requirements
Education:
* Master's Degree in healthcare administration, or a health-related field or enrolled in a program or equivalent work experience.
Skills/Experience:
* Five (5) years of relevant healthcare administrative experience in a hospital/healthcare setting.
* Strong planning, financial and analytical skills to effectively evaluate and lead projects of major impact to the organization.
* Ability to think creatively and strategically to solve problems.
* Excellent written and verbal communication skills in English.
* Experience managing multiple responsibilities while maintaining excellent customer service standards.
Management Experience:
* Prior experience in an executive or senior leadership capacity.
* Ability to manage staff and resources consistent with goals, and in keeping with the organizational vision and values.
* Ability to delegate and empower staff and build strong employee morale.
PREFERRED QUALIFICATIONS
Skills/Experience:
* Seven (7) years of relevant healthcare administrative experience in an inpatient rehabilitation facility (IRF) or acute care hospital/healthcare setting.
* Working knowledge of rehabilitation services and applicable regulatory regulations.
Management Experience:
* Three (3) years in a leadership capacity
* Managed staff and resources consistent with goals, and in keeping with the organizational vision and values.
* Ability to build teams, develop employees and maintain strong employee morale
CORE VALUES
Our team models REHAB's core values H.E.A.R.T. in daily actions. Honesty - Speak and act with truth and respect. Engagement - Embrace and commit to our mission, vision and values. Aloha - Serve others with a spirit of kindness and compassion. Resilience - Rebound and recover with a sense of urgency. Teamwork - Work together for success.
LEADERSHIP AND STRATEGY
* Serves as a member of the executive leadership team.
* Advises the President and Chief Executive Officer, Chief Medical Officer, VP of Clinical Services, and other members of leadership as appropriate on organization-wide, patient care programs, and assesses nursing services against both the annual budget and REHAB Hospital's strategic plan.
* Advises Medical Executive and Quality Improvement Committees around issues, trends and changes in patient care and patient outcomes.
* Assists with long-term budgetary planning and cost management in alignment with REHAB Hospital's strategic plan.
* Participates in key decisions pertaining to strategic initiatives and hospital operations.
* Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget.
* Analyzes services to improve quality, efficiency, cost management and/or customer service.
* Provides direct oversight and support for the managers
* Represents REHAB in the community.
PATIENT SERVICES - NURSING SUPPORT
* Ensures that regulatory and accreditation requirements within scope of responsibility are met..
* Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget.
* Maintains and develops an effective, ongoing program to measure, analyze, and improve the quality of nursing care, treatment, and services.
* Ensures the implementation and development of hospitalwide programs, policies, and procedures that address the nursing care needs of the patient population are assessed, met, and evaluated. While creating an effective, ongoing program to measure, analyze, and improve the quality of nursing care,
* Responsible for establishing written guidelines for the delivery of nursing care, treatment and services in the following areas:
* Standards of nursing practice for the hospital
* Nursing standards of patient care, treatment, and services
* Nursing policies and procedures
* Nurse staffing plan(s)
* Implements and educates employees on nursing policies, procedures, and standards that describe and guide how the staff provide nursing care, treatment, and services.
* Responsible for the provision of nursing services 24 hours a day, 7 days a week.
* Ensures that all regulatory and accreditation requirements within scope of responsibility are met.
* Leads patient-centered care initiatives to promote patient safety.
* Oversees resolution of issues as they arise. Consults with other hospital leaders to address and mitigate issues and concerns from an operational, safety, financial and reputational risk standpoint.
* Sets performance goals, allocates resources and assesses policies for direct reports.
* Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and staff, union representatives, referral sources, payers, auditors, contractors, and vendors.
* Analyzes services to improve quality, efficiency, cost management and/or customer service.
MANAGEMENT
* Mentors and develops the Nursing workforce, managing and evaluating work allocation, training, problem resolution, performance evaluation, and the building of an effective team dynamic.
* Guides larger, cross-divisional teams outside of direct span of control within the hospital's service line and program areas.
* Ensures that areas of responsibility promote and adhere to REHAB's compliance program, and that effective processes and procedures are implemented.
* Provides effective human resources management including hiring, firing, training, annual performance evaluations, and corrective action.
* Creates a safe work environment that fosters respect and positive morale.
PROFESSIONALISM AND COMPLIANCE COMPETENCIES
Maintain a high level of proficiency in the following REHAB competencies.
Strategic Thinking
Communication and interpersonal/relationship building skills
Recognition
Organization and project management
Adaptability and problem solving
MANAGEMENT/LEADERSHIP RESPONSIBILITIES
* Inspire a culture of excellence by leading nursing operations to deliver innovative, patient-centered care and fostering a vision of continuous improvement.
* Empower teams by crafting and implementing policies that drive efficiency, quality, and collaboration, ensuring alignment with organizational goals.
* Champion clinical excellence by guiding nursing staff to achieve optimal outcomes while fostering accountability and ownership of patient care.
* Responsible for the creation, implementation, and ensuring adherence to appropriate policies and procedures for departments and the hospital.
* Optimizes resources responsibly to ensure operations and staffing runs smoothly
* Encourages openness, provides a safe and positive environment within departments.
* Creates a safe work environment that fosters respect and positive morale.
* Works closely with Leadership to ensure a cohesive work environment.
* Fosters two way communication with employees and shares information from Leadership meetings.
* In cooperation with Executive Leadership, develops and implements performance measurement indicators, benchmarks and goals linked to the strategic plan of the hospital through various activities of the service lines, programs, and quality improvement efforts of the department.
* Accepts responsibility for decisions and effective communication.
* Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and employees, surveyors, contractors and vendors.
* Participates on hospital committees when requested.
FINANCIAL MANAGEMENT
* Assists Executive Leadership in preparing the department(s) assigned budgets
* Maintains a fiscal responsibility to oversee assigned cost centers, monitors and tracks expenditures and provides explanations for variances.
* Comprehends departments budget and presents on key metrics
* Serves as the central resource for the development and implementation of strategies which are efficient, effective, timely, patient-centered, medically appropriate for an acute rehabilitation level of care, and supports appropriate financial reimbursement
EQUIPMENT, TOOLS, WORK AIDS USED
Office equipment, including telephone, computer and multifunction devices (MFDs). Google's G Suite, report writer and database software.
Director of Tax Services
Director job in Urban Honolulu, HI
Benefits:
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Director of Tax Services Type: Full-time Experience: High-Level Functions: Tax Planning, Preparation and Review, Business Development, Department Management Location: Honolulu, HI Compensation: Salary FLSA Status: Exempt COMPANY DESCRIPTION HiAccounting is a locally staffed outsourced accounting and tax firm serving small to medium sized businesses. Our team of accounting and tax professionals work together on multiple clients in various industries. HiAccounting is a division of The Hawaii Group, Hawaii's leading business process outsourcing firm. We strongly believe in working personally and directly with our clients, connecting through HiGroup's core principles of integrity, transparency, and dedicated client service. POSITION SUMMARY HiAccounting is seeking a Director of Tax Services to lead its tax division. The Director of Tax Services is primarily responsible for overseeing the operations of the tax department, managing the client service experience and deliverables for the firm's complex clientele and overseeing business development for the tax team. The Director of Tax Services should be self-driven, passionate and client service focused - serving as a leader, mentor and role model to the team. ESSENTIAL FUNCTIONS Operational Management / Leadership
Oversees the daily operations of the tax department as well as long term strategic planning for growth.
High-level management of the overall department's client list for all tax signers, team structure, capacity and hiring needs.
High-level management of the tax department to ensure client and agency deadlines are being met and assist team with managing client expectations.
Actively develops new business and oversees/develops staff in prospecting efforts.
Oversee performance metrics that support the company's strategic direction objectives.
Manages the performance evaluation process and leads staff development.
Monitors and approves staff time entries and PTO requests, and resolves staff issues.
Monitors project profitability at the department level and implements appropriate adjustments.
Leads internal education initiatives to keep the team informed of new and changing tax laws and policies, develop team competencies and coordinates trainings on company procedures for preparing tax workpapers and tax returns.
Develop, update and monitor key management reports.
Leads implementation of process improvements, including technological changes.
Technical / Client Focused
Review, sign off on and file tax returns prepared by staff, including complex tax returns, for all entity types (Individual, S Corporation, C Corporation, Partnership, Trust/Estate, Non-Profit), with an focus on pass-through entities and individual taxation.
Serves as a tax expert to clients, leading client meetings to review tax returns, provide tax planning and strategy services and promote other company services to clients that would help them in their business.
Understanding of Hawaii General Excise Tax to review and provide consultation on clients' GET filings, as needed.
Develops relationships with clients and takes part in client events.
Serves as a technical resource to the tax team providing partner-level reviews, guidance on complex transactions and support with technical matters.
Have an advanced understanding of business entity structure for tax preparation and planning purposes.
Conducts and oversees staff in new client interviews, develops scope-of-work proposals and engagement letters and sets engagement budgets.
Other
Ability to manage a dual role, overseeing the daily operations of the department and team, as well as client management.
Deliver best-in-class customer service to clients and employees at all times, with an emphasis on being proactive, responsive, professional, and accurate.
Practice integrity and professional judgment.
Protects organization's values by keeping information confidential.
Leadership role in strengthening the overall positive culture of the company.
Other duties as assigned
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. HiAccounting shall make reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions.
SKILLS & ABILITIES
The ideal Director of Tax Services has an advanced knowledge of individual and business tax laws, with a focus on pass-through taxation, and experience with most entity types. The candidate is committed to continuing education of new and changed tax laws and policies, and possesses strong research skills to find solutions when answers are not readily available. The candidate possesses strong leadership skills to support team growth, and is adaptable in managing within a dynamic environment. This person will meet most or all of the following requirements:
Education: Bachelor's degree in accounting or business administration, or equivalent business experience.
Experience: A minimum of four years of progressively responsible experience in public accounting and/or the private sector, including at least one year of supervisory experience, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.
Licenses: Have obtained a CPA or EA license enabling them the sign off on tax returns and represent clients before the IRS.
Computer Skills: Advanced knowledge of Adobe Acrobat and MS Office, including Word, Excel, PowerPoint and Outlook. Advanced knowledge of Ultra Tax, Lacerte, Drake, or other professional tax software. Knowledge of QuickBooks, AccPac, Intacct or other accounting/bookkeeping software.
Other Requirements: Perform other duties as required. Must be able to travel as required; overnight or extended stays as needed. Availability to work additional hours or weekends, as projects and tax deadlines demand. Possession of a valid motor vehicle driver's license. Ready availability in person or electronically to senior executives in case of emergency.
Location: HiAccounting prides itself on being locally staffed.
This position requires that the applicant live in Oahu. If you are an applicant currently not living in Oahu, please specify in your cover letter your relocation timing and efforts.
WORKING AT HIACCOUNTING
Encouraging an active, Hawaii lifestyle by supporting our employees' interests, efforts, and activities, HiGroup is proud to be recognized as one of the Best Places to Work in Hawaii for eight (8) years in a row!
Since its inception, the HiGroup team has enjoyed exceptional benefit packages. Alongside traditional options, such as full medical, dental, vision, drug, disability, life insurance, 401K, flexible spending, supplemental benefits, and profit sharing, as well as a generous PTO and holiday leave program, HiGroup also proudly offers its employees even more generous support at work, at home, and in the community. Offering paid time off for employees to volunteer as well as investing in learning and development opportunities company-wide, HiGroup enthusiastically encourages their team members' desires to be good citizens on and off the job.
We encourage career development by providing a buddy and mentoring system, regular performance evaluations and reimbursements for continuing education for the CPA or other professional certifications. We are family oriented and provide a flexible work schedule with the ability to work remotely.
Daily employer provided lunch under the HiGroup Daily Grinds Program.
Gym/fitness reimbursements.
Cell phone reimbursement (for EE's that use their phone for work).
Parking or buss pass subsidy.
Regular in-office massage therapy.
Flexible work schedule with the ability to work remotely when needed.
Support of CPA and continuing education.
12 paid holidays (includes your birthday off).
Paid time off for volunteering.
Employee snacks and drinks.
Career advancement.
401K, 4% matching and profit sharing (after eligibility requirements are met).
Health benefits (after eligibility requirements are met).
Life Insurance.
Compensation: $125,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-Apply*VP of Operations
Director job in Urban Honolulu, HI
As a key member of the leadership team, the VP, Operations will lead day-to-day management of all operations activities as well as formulate strategic planning and lead business development/sales activities to ensure the company achieves both short and long-term growth and operations goals. The successful candidate will assume responsibility for P&L management, growth, client development, project delivery, client satisfaction, and overall financial success. This position requires a strategic leader with strong business acumen, demonstrated experience developing and executing business objectives, and a track record of growth and profitability within a services organization with recurring service contracts and repeat business.
Status: Full-Time, Exempt
Key Responsibilities
Lead all operations activities, ensuring the successful execution of all installation activities and ongoing service contracts.
Responsible for management of the full operations team with direct supervision of Installation and Service teams.
Collaborate with President and other leadership to ensure organization meets growth, revenue, and EBITDA targets along with overall performance metrics.
Work closely with the sales team to secure long term service contracts and ensure repeat business.
Provide efficient operational execution, driving a culture of innovation to create and deliver first in class operations means and methods.
Participate in company strategy and strategic execution of the company's vision.
Work closely with the President to ensure service excellence and ensure that new delivery standards are developed to deliver value to customers
Hire, reward, coach, develop, and retain talented staff to ensure the company's superior performance for the long-term.
Remain abreast of fire and life safety industry changes and quickly respond to any significant changes (positive or negative) which may impact operations.
Work closely with the President and senior management team to develop and employ a strategic approach to expand operations and support corporate growth via merger and acquisition opportunities.
Ensure adequate resources are available and allocate resources to meet demand.
Hire, reward, coach, develop, and retain talented staff to ensure the company's superior performance for the long-term.
Stay accountable for maximizing the profitability of operations, including management and oversight of all installation, product and service activities.
Through project delivery excellence and management, deliver high value service to current and future customers, and create an environment of continuous improvement.
Serve as the company representative, developing strong business relationships with current clients, potential new clients, community leaders, and industry groups to benefit the company as a whole.
Support business development and new client pursuits.
Leverage pre-existing business relationships within the industry to create new opportunities.
Participate in executive meetings and contribute to the vision, goals, and objectives of the company.
Create and maintain a strong level of communication, collaboration, and team effort.
Assist with leading the planning activities for the company and assure establishment of management practices necessary to effectively manage the business.
Ensure strict adherence to safety and risk management policies and procedures.
Qualifications
Bachelor's Degree (preferred) or equivalent business leadership experience.
10 plus years of progressive leadership experience in managing a customer-focused, commercial services business.
Highly motivated leader with proven experience contributing to the strategic success of division or corporate operations within a commercial services business.
Demonstrated success in service delivery, client relationships, and profitability.
Experience managing multiple services projects simultaneously, including planning, scheduling, resource allocation, and financial performance (profit/loss).
Experience with strategic and operational planning and client relations.
Strong leadership skills with the ability to closely manage client relationships with finesse and provide conflict resolution as needed.
Experience negotiating service contracts, including knowledge of various contract forms and dispute resolution activities.
Experience developing and driving operational strategies.
Proven business development and client identification/pursuit experience, including the ability to secure repeat business and build long term relationships.
Problem solving mindset with the ability to work independently and manage processes to achieve goals.
Experience with process improvements and creating optimal structures resulting in increased efficiency to maximize profitability.
Active participation in relevant industry associations.
Proven leadership skills with demonstrated successful experience managing staff organizations, inspiring a team, and overseeing recruitment, employee development, and retention.
Strong attention to detail and the ability to maintain a high level of professionalism in a fast-paced and dynamic environment.
Must have a personal commitment to organizational excellence, displaying honesty, integrity, and a strong sense of ethics in all decisions and actions.
Must demonstrate strong analytical and problem-solving skills with exceptional interpersonal skills at all levels.
A high-energy leader with the ability to motivate and inspire a team.
Outstanding communication skills, sound business judgment, proven decision-making ability, and strong organizational skills.
Familiar with large project installations including project management responsibilities.
The Alert Alarm Benefit:
Compensation starts at $110,000 (DOE)
We offer a full benefits package, including health, dental, and eye insurance, STD and life Insurance, a 401k savings plan, paid time off benefits, training, opportunities for growth and development, and a team that cares about you. We even offer pet insurance!
We are a proud Equal Opportunity Employer
EEOC Statement
Alert Alarm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Director of Resort Operations
Director job in Lahaina, HI
We are seeking a highly organized and service-driven Director of Resort Operations to oversee the daily operations at beautiful Kā‘anapali Ali'i on Kā‘anapali Beach, Hawaii. This role is ideal for a hands-on leader who thrives in a dynamic hospitality environment and is passionate about delivering exceptional experiences to both guests and homeowners.
At Kā‘anapali Ali'i, we believe that the heart of our success lies in our commitment to providing exceptional guest and homeowner experiences, delivering tangible results, and protecting the long-term value of every asset. Join a company with a nationally recognized hospitality platform and a distinct focus on people, purpose, and place.
The salary range is $$118,000-$130,000
Benefits include:
Competitive benefits including earning up to 24 days of PTO (Paid Time Off) your first year.
Five complimentary room nights at any CoralTree property!
Unlimited Friends and Family discounted rates
401(k) Retirement Savings Plan with a company match
Comprehensive medical, dental, vision, life, and disability benefits
Paid Parental Leave
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
Employee Assistance Program (EAP)
Responsibilities
Direct and support the leaders and operations of housekeeping, front office, bell and recreation departments working in collaboration with the General Manager.
Collaborate with the Owner Experience Manager to implement and maintain standards, processes, and procedures to the unit rating program with the goal of establishing a reputation for having the best quality residences.
Manage the guest service experience.
Monitor and evaluate guest feedback including guest satisfaction reviews and implement plans to increase guest satisfaction scores.
Monitor and achieve guest and homeowner satisfaction score goals and social media ratings, for cleanliness and residence maintenance.
Resolve guest and homeowner concerns and situations to ensure satisfaction and to follow-up in a timely manner.
Establish a rapport with guests, homeowners, and vendors.
Maintain and grow strong working relationships and communication with all departments and team members to support property operations.
Develop maximum profits through cost and labor control.
Responsible for creating quality processes and procedures designed to consistently deliver superior standards and service for the homeowners and guests.
Embrace new ideas and continuous improvement to drive for impact, focusing on outcomes and accountability.
Acts as a catalyst for change and continuously looks to raise the bar to continue to make the property the preferred choice amongst travelers.
Resolves conflicts by exercising diplomacy.
Coach and mentor team members to be their best and deliver greatness, foster connections, and enable success.
Qualifications
High School diploma or GED required. Two years of post-high school education or bachelor's degree in the field of Hospitality Management or related field preferred.
Requires a minimum of 5 years of management experience in Four or Five Diamond hotel, resort or condominium properties with strong guest service experience.
Demonstrates a high level of skills in the areas of diplomacy, problem solving, and relationship building.
Excellent verbal and written communication skills.
Demonstrates functional and productive skill using technology.
Exceptional organizational skill, ability to manage projects and establish priorities with diverse timelines and responsibilities.
Available to work a flexible schedule including evenings, weekends, holidays, and additional hours as needed.
Must have a valid Hawaii Driver's License and be insurable within the CoralTree system.
Apply today and be part of a dynamic hospitality team!
CoralTree Hospitality is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Auto-ApplyDirector of Room Operations
Director job in Kapalua, HI
Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, , Recreation/Health Club and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand's standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and associates and provides a return on investment to the owner and Marriott International.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
CORE WORK ACTIVITIES
Managing Profitability
• Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
• Analyzes service issues and identifies trends.
• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
• Works with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
Managing Revenue Goals
• Monitors Rooms operations sales performance against budget.
• Reviews reports and financial statements to determine Rooms operations performance against budget.
• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
Leading Operations and Department Teams
• Champions the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.
• Develops systems to enable associates to understand guest satisfaction results.
• Communicates a clear and consistent message regarding departmental goals to produce desired results.
Managing the Guest Experience
• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
• Responds to and handles guest problems and complaints.
• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
Managing and Conducting Human Resources Activities
• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
• Ensures associates are treated fairly and equitably.
• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).
• Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.
• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Solicits associate feedback, utilizes an “open door policy” and reviews associate satisfaction results to identify and address associate problems or concerns.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyHuman Services Professional III, IV - Windward District Administration
Director job in Kaneohe, HI
This posting is being used to fill Human Services Professional positions that provide services to students at various schools within the Windward District as needed and assigned by the Windward District Office. Salary Range: All new external applicants will be placed on the initial step of the salary range. However, placement above the initial step of the salary range will be based on special characteristics and critical needs of the position, an applicant's exceptional qualifications, the availability of funds, and other relevant factors. Such appointments require prior approval. Hawaii State Department of Education employees will be placed on the salary range in accordance with Department regulations.
Human Services Professional III, SR-20: $4,858.00 - $5,918.00 per month
Human Services Professional IV, SR-22: $5,258.00 - $6,399.00 per month
Examples of Duties
* Human Services Professionals (HSPs) seek to improve the overall quality of life of people within the context of their environment through the remediation and prevention of their problems, and by improving accessibility, accountability and coordination of service delivery among a variety of professionals and/or agencies tasked with providing appropriate services to clients.
* HSPs come from a variety of interdisciplinary bases, establish working relationships of mutual respect and trust with the clientele served, and utilize a variety of helping interventions to enable these clients to function as effectively as possible.
* This position is responsible for providing an integrated system of program support services to school teams and families of students with autism spectrum disorders (ASD).
* Responsibilities include servicing students' IEPs which consist of parent education and training, leading and directing paraprofessionals, case coordination for students with larger multidisciplinary team, providing training in areas specific to autism such as applied behavior analysis, consultation and collaboration with student's families and school teams.
* Level IV reflects positions which are distinguished by the complexity of assigned cases and level of authority assumed by the worker.
Minimum Qualifications
Basic Education Requirement:
Graduation from an accredited four (4) year college or university with a bachelor's degree which included a minimum of twelve (12) semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences.
The education background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically.
Experience Requirements:
Except for the substitutions provided for in this specification, applicants must have had progressively responsible experience of the kind and quality described in the statements below and in the amounts shown below, or any equivalent combination of training and experience.
Class TitleSpecialized
Exp. (years) Supervisory
Exp. (years) Admin Exp.
(years) Total Exp.
(years) HSP III1 1/20
1 1/2HSP IV2 1/20
2 1/2
Specialized Experience:
Progressively responsible professional work experience which involved helping individuals and their families find satisfactory ways of identifying their problems, coping with their conditions, and functioning effectively within their environments. Depending on the employment setting and the kinds of clients served, job duties and responsibilities may vary, although typically the work will include the identification and evaluation of the client's problems and needs; the development of a service or treatment plan, sometimes in tandem with other professionals working in an interdisciplinary team; the initiation and implementation of the service plan, either directly or through the authorization of provider/vendor services; monitoring of services being provided; and evaluation/assessment of the client's progress, with amendments to the service/treatment plan made as appropriate.
Driver's License Requirement:
Some positions require applicants to possess a current, valid Driver's License.
Non-Qualifying Experience:
Experience which did not provide the necessary professional human services concepts and theories and the background and knowledge of the principles, methods, and techniques of professional human services work will not be considered as qualifying experience. Examples of non-qualifying experience include, but are not limited to:
* Experience providing supportive services to professional Human Services Specialists, Social Workers, Vocational Rehabilitation Specialists, Public Housing Managers, or other professional workers in such programs as public welfare, family court, etc., where predominant tasks included, e.g., transporting persons or making phone calls to confirm/monitor appointments; and
* Experience determining the eligibility of applicants/recipients for benefits under a public welfare program such as medical assistance, food stamps, and other benefits.
Substitutions Allowed:
* Possession of a Master's degree in counseling, psychology, social welfare, sociology or other behavioral science, which included successful completion of a minimum of three (3) courses dealing with the human condition such as understanding human behavior, motivations, and emotions; socialization processes; personality development; understanding of various cultures; behavior disorders; etc., will be deemed to meet all requirements for the class Human Services Professional III. A practicum or internship which allowed the practice, under appropriate supervision, of studied theory, is preferred.
* Possession of a Bachelor's degree in Social Work from an accredited college or university will be deemed to meet all requirements for the class Human Services Professional II. Coursework which integrates the knowledge and skills gained in the classroom with field work, and which allows the applicant, under appropriate supervision, to work with and gain an understanding of people in need of human services, is preferred.
* Possession of a Master's degree in Social Work from an accredited college or university will be deemed to meet all requirements for the class Human Services Professional III, provided that coursework focused on preparation for direct services work; i.e., helping people in need, rather than, e.g., being concerned primarily with administration or academic research. Practicum experience which focused on helping people in need is also preferred.
Quality of Experience:
Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.
Supplemental Information
Salary: The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable.
Requirements: Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years.
Temporary Assignment: Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below:
* A copy of the applicant's TA History Report or equivalent system-generated report;
* A signed letter from the applicant's supervisor that includes the applicant's name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or,
* Copies of the applicant's signed SF-10 Forms.
Documents: Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education.
Information about Temporary Positions: Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force.
Equal Opportunity
The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes.
Payday
New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month.
Civil service and SSP employees enjoy a range of competitive benefits:
* Holidays: Twelve month employees may be eligible for 13 paid holidays each year; 14 holidays during an election year. Ten month employees may be eligible for paid holidays provided that all conditions under the respective collective bargaining agreement are met.
* Vacation/Personal Leave: Twelve month employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days of vacation per year. Ten month employees may earn personal leave provided that all conditions under the respective collective bargaining agreement are met.
* Sick Leave: Twelve month employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days of sick leave per year; accumulated (unused) credits may be used toward computing retirement benefits. Ten month employees may earn sick leave provided that all conditions under the respective collective bargaining agreement are met.
* Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan.
* Group Life Insurance: The State provides a free life insurance policy for employees and retirees.
* Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
* Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
* Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits.
* Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products.
* Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available.
* Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
* Social Security: As an employer, the State also contributes to an employee's social security account.
* Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation.
* Union & Collective Bargaining: Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.
The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements.
01
EDUCATION REQUIREMENT: Do you possess a Bachelor's Degree from an accredited college or university, which included a minimum of twelve (12) semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences?
Note: Your educational background should also be included in the Education section of your application. To receive credit, you must attach a copy of an official transcript(s). On-line/Internet copies of your transcripts are NOT acceptable.)
* Yes
* No
02
SUBSTITUTION FOR EDUCATION REQUIREMENT: Please select the option that best describes your educational background.
Note: Your educational background should also be included in the Education section of your application. To receive credit, you must attach a copy of an official transcript(s). On-line/Internet copies of your transcripts are NOT acceptable.
* I possess a Master's degree in counseling, psychology, social welfare, sociology or behavioral science, which included successful completion of a minimum of three (3) courses dealing with the human condition such as understanding human behavior, motivations, and emotions; socialization processes; personality development; understanding of various cultures; behavioral disorders; etc.
* I possess a Bachelor's degree in Social Work from an accredited college or university.
* I possess a Master's degree in Social Work from an accredited college or university.
* I do not possess any of the degrees listed above.
03
SPECIALIZED EXPERIENCE REQUIREMENT: How many years of progressively responsible professional experience as described in the Minimum Qualification Requirements do you possess?
* No Experience.
* Less than 6 months of experience.
* 6 months to less than 1 year of experience.
* 1 year to less than 1 1/2 years of experience.
* 1 1/2 years to less than 2 years of experience.
* 2 years to less than 2 1/2 years of experience.
* 2 1/2 years or more years of experience.
04
SPECIALIZED EXPERIENCE REQUIREMENT (cont.): If you have 'No Experience' write 'None' or 'N/A' below. If you stated you possess the Specialized Experience, please describe your professional social work experience with each employer/position for each of the areas below. Treat each change in employer/position separately. The employers listed in this section should also be listed in the employment section of your application. For example:
a) Name of employer: Aloha Welfare Services
b) Job title: Intake Social Worker
c) 03/09 - 05/12
d) 40 hrs per week
e-p) provide responses to questions
a) Name of employer: Aloha Welfare Services
b). Job title: Social Worker Supervisor
c) 06/12 - present
d) 40 hrs per week
e-p) provide responses to questions
Please provide the following information to address your relevant background:
a) The name of your employer;
b) Your job title;
c) Your dates of employment (mm/yy to mm/yy);
d) Average number of hours worked per week;
e) A brief description of this employer, including the type of organization (government agency, private corporation, etc.), the section your position was located in, the number and type of staff you worked with, the activities or services provided, and the clientele served;
f) The name of your immediate supervisor;
g) How many staff did they supervise and their job title(s).
h) Describe the population you primarily worked with (e.g., adults, juveniles, children, etc.).
i) Did you carry or coordinate a caseload? What kind and how many cases did you regularly average? What were some of your more complex cases? Why were they complex?
j) Did you conduct psychosocial evaluations/assessments? What kinds of evaluations/assessments did you perform? Who used them? Who evaluated/assessed the client's progress? What kinds of amendments to the service/treatment plans were made? How often were these evaluations/assessments completed?
k) What kinds of service or treatment plans were implemented? By whom? What was your role in the development of these service or treatment plans? Describe the types of service or treatment plans you developed.
l) Who initiated these service plans? How were they implemented? Were these service/treatment plans directly initiated and implemented by you or through the authorization of a provider/vendor service? If these service plans were initiated or implemented by an authorized provider/vendor service, then what was your role?
m) Who monitored these services? How were they being monitored? What kinds of services did you provide?
n) Did you provide any individual or group counseling? What was your role? How often did you perform counseling duties? What kind(s) of counseling techniques did you use?
o) Did you work with other health care agencies, professionals, or providers? With whom did you work (job titles)? Was this a formal multidisciplinary treatment team? For what purpose did you meet? How frequently? What were your specific duties?
p) Do you have experience in program development and evaluation of a new or existing program? What was your role in the development and evaluation of the program? What was the outcome?
05
DRIVER'S LICENSE REQUIREMENT: Do you possess a current, valid driver's license? NOTE: To receive credit, you must submit a clear copy of your driver's license. A conditional/instructional permit to drive is not acceptable.
* Yes
* No
06
ADDITIONAL EXPERIENCE: If you have additional professional social work experience that you would like us to consider please provide a detailed description of it here. Indicate where you gained this experience.
07
TRANSCRIPTS, CERTIFICATIONS, AND OTHER VERIFYING DOCUMENTS: Official or copies of official transcripts, certifications (front and back), and other verifying documents must be received in our office within ten (10) calendar days from the date of your application. If these documents are NOT received by the deadline, your application may be rejected.
* I understand, and will submit the required documents to CSSP Recruitment within ten (10) calendar days.
* I understand, but I will not submit the required information. I understand that my application may be rejected.
* I have previously submitted my verifying documents for another recruitment.
Required Question
Employer Hawaii State Department of Education
Address P.O. Box 2360
Honolulu, Hawaii, 96804
Website ***********************************
Alumni Program Researcher
Director job in Urban Honolulu, HI
Job Description
Schedule (FT/PT): Part Time/Contract
Travel Required: Minimal
Shift: Day
Remote Type: on site
Clearance required: N/A
Division: International Security Cooperation
Description: This part-time, consultant position supports the Daniel K. Inouye Asia Pacific Center for Security Studies (DKI APCSS), on site in Honolulu, HI. The contracted subject matter expert (SME) will provide temporary support to DKI APCSS faculty and staff by offering specialized expertise to enhance two-way communications with the Center's alumni base, improving both the quality and quantity of engagement.
Primary Responsibilities:
The contracted SME will be responsible for:
- Conducting research and deliver actionable recommendations to strengthen communication strategies, enabling the Center to better collect alumni insights on regional security challenges and trends.
- Guiding key Center personnel in activating and organizing alumni networks into communities capable of taking meaningful action to advance U.S. and partner nations security objectives in the Indo-Pacific.
- Exploring strategies to expand the Center's responsive alumni base, creating opportunities for mentoring and professional development for key alumni.
- Assisting in researching and enhancing the Center's capacity in strategic messaging and strategy implementation to further amplify its impact.
Deliverables include:
1. Research Report/Presentation
2. Framework for activating alumni networks
3. Alumni engagement strategy
4. Strategic messaging plan
5. Summary presentation with findings, recommendations and implementation strategies
Requirements
Basic Qualifications:
Experience in strategic communications or public relations.
Experience in digital marketing or social media engineering.
Familiarity with tools and platforms for alumni engagement, such as CRM systems, virtual event platforms, and data visualization tool.
Preferred Qualifications:
Bachelor's Degree in a related field.
Demonstrated ability to work effectively with diverse international audiences.
Salaries or hourly rates are commensurate with experience and qualifications, as well as market and business considerations. Hawaii Pay Transparency Range: $80-95hr.
Associate Director, Operations Support
Director job in Lawai, HI
Job Posting Title Associate Director, Operations Support Employee Type Regular Recruiting Start Date 11-01-2025 Job Exempt? Yes Recruiting End Date Open Until Filled Aloha mai! Mahalo for your interest in Kamehameha Schools. If you are looking for an opportunity to utilize your skills and talents and grow in your profession, while serving and strengthening our Native Hawaiian community, we would love to have you join our ʻohana!
Kamehameha Schools, Hawaii Campus is looking for an Associate Director for Operations Support. Our Operations Support team includes Grounds & Custodial, Facilities, Security, & Transportation. Our Assoc. Director woks with managers of all those areas to field potential issues, identify, develop & implement programs/initiatives to improve safety and/or efficiencies, and more.
Our ideal candidate will have over 10 years of leadership experience. Experience leading a team that includes multiple workgroups, budget management, compliance management and program development. Knowledge of management best practices, HR/employment law, and the ability to foster a collaborative team environment would be helpful.
Job Summary
The Associate Director is a key member of the Operations Support leadership team, and as such, must possess the judgment, interpersonal skills, expertise, and accountability to lead the division in the absence of the Director.
* Identifies, develops, analyzes, and implements new programs and initiatives that improve safety, increase service quality and reliability, and maximize overall value for KS.
* Leads multiple work groups to execute daily services for transportation, facilities maintenance and repair, custodial services, grounds keeping, recreational facilities, dining, and a wide range of other service offerings that meet and exceed client expectations, streamlines business processes, and reduces costs or increases overall value.
* Utilizes best practices management skills and models valued behaviors to motivate and guide the entire Operations Support workforce, manage individual and team performance, and resolve conflicts when they arise.
* Prepares, recommends and manages annual budgets, authorizes expenditures, explains variances and oversees the daily operations of the departments.
* Ensures compliance with all county, state and federal occupational safety, health and environmental laws, regulations and guidelines as well as with KS environmental, health and safety policies and procedures.
* Meets with a wide variety of campus community constituents to gather input and feedback, outline new initiatives, address complaints and concerns, and represent KS in the best light.
Essential Responsibilities
Innovative and Collaborative Management
* For all functions in the Associate Director's kuleana, innovates and develops standards for safety, service quality, productivity, individual and team performance, and costs to fulfill campus needs, and develops and executes the strategies for achieving them.
* Utilizes a wide range of resources, including KS full-time, part-time, and on-call employees, vendors, and contractors, and must determine the optimum and appropriate combination of resources to meet client service needs and attain other value-added objectives.
* Works in partnership with other campus and KS departments to ensure strategies are consistent with KS policies, reflect KS values, enhance KS reputation and brand, and minimize risks and liability. Is accountable for his or her kuleana and business results, including work performed by other groups that contribute to the Associate Director's programs and initiatives.
* Serves as a valued colleague and partner to other campus or KS departments by fulfilling requests for assistance and reliably delivering on expectations and service requests.
Tactical and Daily Operations
* The Associate Director understands the KS vision and strategic plan and aligns Operations Support programs and initiatives to deliver on these goals. Monitors tactical plans to ensure they are proceeding as scheduled, identifies potential risks, and develops and executes contingency plans to mitigate risks as needed to attain optimum results.
* Appropriately delegates authority for execution of tactical plans to his or her team of managers, and monitors their progress and performance to ensure optimum results. Provides course corrections as needed through best practices performance management skills and by applying teachable points of view.
* Ensures day-to-day operations and services are executed safely, reliably, timely, at a high level of quality, and cost effectively.
Policies and Confidentiality
* Familiarizes himself or herself with all KS policies, codes, regulations, statutes, and internal KS resources relating to his or her kuleana to ensure high levels of ethics and compliance. Ensures confidentiality of sensitive information and protects the privacy of students and employees, as well as maintains the confidence of colleagues and clients in the execution of his or her responsibilities.
Fiscal Management
* Develops, forecasts, manages and monitors the budget associated with the functions under his or her direction to ensure responsible requests for funding, appropriate expenditures, and predictable year-end budget results.
Position Requirements
Minimum Qualifications - An equivalent combination of education and experience may substitute for the requirements listed.
* High School Diploma
* Experience as a business owner or 10+ years in a related field with proven leadership experience and business results.
* An equivalent combination of education and experience may substitute for the requirements listed.
* Ability to use management best practices to motivate employees to achieve high standards of inclusion and performance.
* Excellent judgment for prioritizing work to meet competing needs and resolve conflicts.
* Ability to manage multiple projects and assignments, set priorities, and execute appropriate action.
* Proven analysis experience.
* Proven experience in visioning and implementing change for increased efficiency and effectiveness.
* Excellent interpersonal skills to work successfully with a diverse range of internal and external individuals and groups.
* Excellent verbal and written skills to communicate effectively with all levels of staff, meet and resolve community and neighbor concerns, and to prepare written reports and correspondence on behalf of the Operations Support Division.
* Proven ability to effectively supervise and/or direct the work of subordinates, peers, and contractors.
* Thorough knowledge of management and supervisory principles and practices.
* Ability to work flexible hours to meet the needs of the division.
Preferred Qualifications
* Over 5 years of experience as a business owner.
Physical Requirements
* Frequently sits, perform desk-based computer tasks and grasp light or fine manipulation, talk or hear.
* Occasionally stand and/or walk, write by hand, and lift and/or carry, push and/or pull objects that weigh up to 10 pounds.
* Rarely twist, bend, stoop, squat, kneel, crawl, climb, reach or work above shoulder, or grasp forcefully.
Working Conditions
* This position may involve traveling to various locations, including neighbor islands to conduct business.
* Work is conducted in an office/school environment and may require work to be conducted in non-standard workplaces.
* Work is typically conducted Monday through Friday at normal business hours but evening and weekend hours are often required to meet goals and objectives.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
For internal use only: #LI-CAR
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at *********** or ************ if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
KS does not accept unauthorized solicitations of candidate referrals from third-party vendors (i.e. Staffing Agencies, Executive Recruitment Firms). Any third-party vendor who has interest in supporting KS's recruiting efforts must be authorized by Human Resources prior to the vendor's candidate applying with KS.
Work Year
12
Pay Range
100,600.00 - 143,400.00 Annual
Compensation and Benefits
Based on the compensation range provided below, salaries are commensurate with job-related experience, skills and competencies, education, internal equity, length of work year, and other organizational needs.
At Kamehameha Schools (KS), we recognize that compensation is just one facet of a fulfilling employment experience. Our commitment lies in fostering a positive work environment and equipping employees with the necessary resources to excel every day. Our Total Rewards Program embodies KS's dedication to the physical, mental, and financial well-being of our employee ʻohana. Explore our comprehensive Benefits Summary for more information.
Primary Location
Hawaii Campus
City, State
Keaau, Hawaii
Additional Locations
Auto-ApplyDirector, Loan Operations
Director job in Urban Honolulu, HI
Job Description
Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units.
The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations.
The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities.
Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements.
Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution.
Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service.
Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees.
Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis.
Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports.
If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply:
Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply:
Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities:
Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit.
Knowing and understanding all state and federal compliance laws, rules, and regulations (“laws and regulations”) applicable to the business unit, and how such laws and regulations impact or affect the business unit.
Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit.
Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function.
Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors.
Ensuring that the business unit has sufficient resources to adequately manage compliance risks.
Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner.
Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program.
Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program.
Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns.
Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints.
Facilitating regulatory audits and examinations.
Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy.
Minimum Qualifications:
Education:
Bachelor's Degree from an accredited 4-year university in Business Administration or related field required.
Experience:
7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required.
4+ years in Management role or 1+ years in a Directorial role required.
1+ years of Project Management and/or General Ledger experience preferred.
2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.