Center Director - BCBA
Director job in Temecula, CA
If you're looking for a new place for your career to thrive and continue your professional growth, I have just the thing for you! Great full-time Center Director - BCBA opportunity at our ABA and outpatient, peds clinic in Temecula, CA. The collaboration and support of our team along with the kiddos we serve are sure to bring success and fulfillment to your career journey. Bring your passion for pediatrics and therapy to the family of clinicians you've been searching for today! Position Details:
Full-Time
Compensation of $100,000-$123,000/year between base salary and monthly bonuses!
10-15 hours billable requirements for Directors
Meaningful Impact: Play a pivotal role in the lives of children and their families by helping them overcome challenges and achieve milestones in speech, physical, occupational, or ABA therapy.
Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!
Join Us in Making a Difference
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Responsibilities:
Administers, conducts, evaluates and supervises the implementation of behavioral
assessment measures (e.g., VB-MAPP, Vineland) and functional assessment measures
Develops individualized, evidence based, culturally sensitive goals and objectives for home, community, and center-based programs
Designs behavior support plans based on functional assessment data
Ensures appropriate behavior data collection systems are implemented such that quantifiable behavioral data is collected at regular intervals to allow for the
continual evaluation of behavior plans and the achievement of individualized data driven goals and objectives
Trains and supports behavior therapists on the proper implementation of educational and clinical behavior programs and plans, data collection systems, etc. in the home, community, and center
Conducts regular parent training and consultation, per prescribed plan
Completes re-assessments and writes reports per insurance guidelines
Participates in regular clinical meetings
Agrees to complete 28 (twenty-eight) hours of patient care time each work week.
Completes documentation of services in a timely manner
Qualified Behavior Analysts supervise RBTs
Remains current regarding research and evidence-based practices
Completes competency assessments for RBTs per HealthPro Pediatrics policy timelines
Competently delivers services via telehealth, when necessary
Maintains accurate and up to date "CAQH" profile and NPI
Collaborates and coordinates care with other evidenced based disciplines, medical providers, educators
Completes and maintains all mandatory in house trainings, including telehealth, within the corresponding organization policy timeline
Completes accurate billing practices in the electronic practice management system
Strictly adheres to Behavior Analyst Certification Board's "The Professional and
Ethical Compliance Code for Behavior Analysts".
Additional tasks, as assigned by supervisor.
Qualifications:
Must be licensed as a BCBA..
Must hold LABA licensure
At least a Master's degree in ABA, Social Work, Psychology, Counseling, or a related field from an accredited college or university and one year experience working with children on the spectrum.
Tax Director
Director job in Irvine, CA
Director of Tax Services | Leadership Pathway | Irvine, CA (Hybrid)
A Direct Route to Firm Leadership -- Not Just Another Tax Role
We're a progressive accounting and advisory practice led by former Big 4 professionals who wanted to rethink what a firm could be. We left behind outdated hierarchies and private equity pressures to build something better -- a firm that prioritizes people, quality, and balance.
Now, we're looking for an experienced Tax Director ready to modernize operations, mentor a talented team, and help drive our next stage of growth.
What Makes This Opportunity Unique
Lead an Office, Shape a Vision | Take the reins of our Irvine location -- guiding a skilled team, improving client service, and upgrading processes with full operational, technology, and business support from the home office.
A Real Path to Partnership | Our growth strategy depends on strong leadership. That means advancement here isn't theoretical -- it's essential. As we expand, you'll have a defined path toward equity and long-term ownership.
High-Caliber, Engaged Clients | Work directly with high-net-worth individuals, families, and closely held entities that value proactive, strategic guidance. Expect deep, ongoing client relationships where your advice truly moves the needle.
Hybrid Schedule, Healthy Boundaries | Split your time between our Irvine office and home. Even during busy season, we limit workloads to maintain sustainability and quality -- not 80-hour weeks.
A Culture Built to Last | We reject the 'burn and churn' mentality of traditional firms. Our philosophy is simple: invest in great people, help them grow, and create careers that endure.
Your Impact
Oversee the day-to-day operations of the Irvine office and serve as the key point of contact for both clients and team members.
Manage, mentor, and develop a high-performing tax team.
Review and advise on a range of complex individual, partnership, corporate, and trust returns.
Provide full-scope advisory services for high-net-worth clients, including wealth preservation and estate planning.
Collaborate with internal legal, accounting, and family office professionals to deliver holistic client solutions.
Contribute to firm strategy, leadership development, and future expansion initiatives.
What You Bring
CPA license required.
5+ years at a national firm or 7-10 years in a reputable local/regional firm.
Strong technical expertise with complex returns and multi-entity structures.
Proficiency with Lacerte, CCH Suite, or similar tax software (adaptable to new systems).
Demonstrated leadership in mentoring, communication, and client service.
Entrepreneurial mindset -- eager to build, innovate, and grow with the firm.
Compensation & Benefits
Base Salary: $160,000-$220,000 (based on experience)
Path to Partnership: Clear, attainable, and supported
Comprehensive health, dental, and vision coverage
401(k) plan
Generous PTO + hybrid flexibility
Why Professionals Join -- and Stay
We attract top talent because we offer something rare: the chance to lead, grow, and still have a life. Our people don't leave for something better -- they build it here.
If you're a tax professional who's ready for more autonomy, influence, and long-term opportunity, we'd love to talk -- whether you're actively exploring or just curious about what's possible.
Senior Vice President Portfolio Operations
Director job in Irvine, CA
Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA.
Job Responsibilities:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
People:
Engaged executive presence with team in scope of role
Build strong relationships of trust with internal (i.e., peers and support teams) team.
Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization.
Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example.
Ability to clearly communicate, motivate and inspire others to reach company vision.
Growth and Strategy
Positively contribute to sales and EBITDA goals
Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders.
Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan.
Provides year-end input to corporate budget and in particular, to those line items within area of responsibility.
Maintain client retention goals as outlined in business plan.
Develop and implement strategies that promote the organization's mission, core values and global service standards.
Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business.
Drive business improvement and compliance through new or enhanced technology/processes.
Operations:
Follows regional and/or national policies and operational protocols.
Implement best practices, innovation, creative thinking, and employment of business practices throughout the company.
In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives.
Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth.
Education & Experience:
Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management
Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management
5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.
Director Acquisitions
Director job in Carlsbad, CA
Experience: 5+ years in Real Estate Acquisitions
About Steel Peak
Steel Peak Properties is a rapidly growing real estate investment platform focused on acquiring and operating industrial outdoor storage (IOS) properties across the Western U.S. Our team combines institutional discipline with entrepreneurial execution, targeting high-conviction opportunities in compelling industrial markets such as Southern California, Phoenix, Denver, Salt Lake City, Las Vegas, and Seattle. We are on a mission to become the leading Industrial Outdoor Storage group in the Western United States and expand into key markets nationwide. Joining our acquisitions team now means getting in early as we build a meaningful and lasting company in the IOS space.
Position Overview
Steel Peak is seeking an Acquisitions Director to lead sourcing, underwriting, and execution of IOS acquisitions across multiple U.S. markets. This role requires a driven and relationship-oriented professional who can manage the full acquisition lifecycle from deal sourcing and broker engagement to underwriting, diligence, and leasing support. The ideal candidate has acquisition or brokerage experience in IOS or industrial, strong broker relationships, and the ability to operate both strategically and tactically within a fast-growing investment platform.
Key Responsibilities
Source and evaluate IOS and low-coverage industrial opportunities across multiple markets
Build and maintain relationships with brokers, owners, and local market players
Underwrite acquisition opportunities, prepare and present IC memos
Lead negotiations on deal terms, letters of intent, and purchase agreements in coordination with executive leadership and legal counsel
Participate in leasing calls with brokers and collaborate with asset management on tenant negotiations
Track market data, lease comps, sale comps, availabilities, and deal pipeline
Report on pipeline activity and performance metrics to executive leadership
Travel regularly to target markets for property tours, broker meetings, and on-the-ground market research
Maintain accurate pipeline, deal, and relationship data within the company's CRM to ensure visibility and accountability across the acquisitions team
Qualifications
Bachelor's degree in Business, Finance, Real Estate, or related field
5+ years of experience in industrial real estate acquisitions or brokerage, preferably value-add, IOS or industrial-focused
Established broker and owner relationships in Western U.S. industrial markets
Strong underwriting and analytical skills, with experience using financial modeling tools
Demonstrated ability to lead deals independently from sourcing to close
Entrepreneurial mindset with excellent communication and relationship management skills
Comfortable operating in a dynamic, high-growth environment
Why Steel Peak
Join a high-growth platform dedicated to making a meaningful impact in the Industrial Outdoor Storage sector
Work directly with executive leadership on portfolio-level decisions
Competitive compensation, bonus potential, and benefits
Opportunity to scale a large portfolio and grow within the company
Steel Peak Values
Risk: Take risks but make sure that they are the right risks
Growth: Do not fear failing but fear stagnation
Honesty: Radical transparency
Humility: No ego amigos
Empowerment: To reach our highest potential personally and professionally
Fun: We're here to make money and have fun and that's in no particular order
To Apply
Please submit an online application at **********************
Chief Executive Officer
Director job in Rancho Mirage, CA
Full-Time | Executive Leadership | Inpatient Rehabilitation
Lead with Vision. Elevate Patient Recover. Inspire a Culture of Compassionate Care.
Rehabilitation Hospital of Southern California, a modern freestanding Inpatient Rehabilitation Facility (IRF), is seeking an experienced, strategic, and purpose-driven Chief Executive Officer (CEO) to lead our high-performing team in Rancho Mirage, California.
Our hospital specializes in comprehensive, patient-centered rehabilitation services for individuals recovering from stroke, brain injury, spinal cord injury, amputation, neurological conditions, and other complex medical issues. With a strong focus on restoring independence and improving outcomes, we are proud to deliver nationally recognized care that truly changes lives. Accredited and nationally recognized for quality, the Rehabilitation Hospital of Southern California is committed to exceptional patient outcomes and compassionate care.
What We're Looking For
• Proven leadership at the CEO or senior executive level in inpatient rehab, or acute care settings
• Demonstrated success in hospital operations, quality improvement, and regulatory compliance
• Strong financial and strategic acumen
• A collaborative leadership style focused on patient outcomes and team improvement
• Bachelor's degree required; (preferred) master's degree in healthcare or business administration
• Minimum of eight (8) years of experience in hospitals and/or healthcare
• Minimum of five (5) years in an administrative or operational role in post-acute care (specifically physical rehabilitation)
What We Offer
• Competitive executive compensation
• Full benefits package including medical, dental, vision, 401(k), and wellness programs
• Generous Earned Time Off (ETO)
• Relocation assistance available
• A purpose-driven environment focused on excellence in care, outcomes, and innovation.
Why Choose Rancho Mirage, CA?
Rancho Mirage is a desert paradise where luxury meets tranquility. Known for its upscale resorts, world-class golf courses, and spa experiences, the city also offers a vibrant culinary and arts scene surrounded by stunning mountain landscapes. Just 110 miles from both Los Angeles and San Diego, you'll enjoy the serenity of the desert with quick access to major coastal hubs. This location offers sunshine, sophistication, and inspiration year-round.
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Posted Total Compensation (CA)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. It's not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $195,000 to $205,000.
Director of Government Accounting
Director job in Carlsbad, CA
Director of Accounting - Fast-Growing Tech Company! Are you interested in joining a fast-growing tech company committed to producing innovative products and services that change the way people live? Do you like to see your employer value your professional growth and efforts and want you to live a balanced life? If this sounds exciting to you, apply today!!
Who you are:
Bachelor's in Finance, Accounting, or other business field required (CPA required).
15+ years of progressive government accounting experience, including experience from public accounting (Big4/Top 10 Nat'l Firm)
Excellent understanding of US GAAP and government standards.
Excellent written and verbal communication skills.
Improvement mindset - you're constantly seeking to grow your skills and knowledge.
What you'll do:
Own everything related to government accounting.
Play a key role in ensuring compliance with government standards.
Be an advisor to management.
Lead and mentor a strong team of accountants.
Why work here:
Supportive leadership: You'll be directly reporting to a valued, respected, and intelligent manager with a reputation for building successful leaders.
Impact: Contribute to a team where your voice will be heard and interact cross-functionally with BU leaders to help ensure accurate forecasts and understand changes as appropriate.
Work, live, enjoy: this company recognizes the value of healthy and happy employees. They offer a gym membership, a casual but professional work environment, an awesome campus, a reasonable and flexible work schedule, and other health-related incentives.
Environment: New buildings with bright and open office plan, lounge areas, and contemporary meeting places.
What does this position pay?
Compensation is determined by several factors which may include skillset, experience level, and geographic location.
The expected range for this role is $200k - $275k base per year. Please note this range is an estimate and actual pay may vary based on qualifications and experience.
Please send your resume to Mike at mchiv@provenrecruiting.com - we'd love to hear from you!
Director of Operations
Director job in Riverside, CA
Director/Regional VP of Operations - General Contractor - Education Sector - DSA
Our client, a highly respected General Contractor, is seeking an accomplished Project Leader to take on a VP/Director of Operations role on their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors - including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities.
Must Haves
Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility.
Bachelor's degree in Construction Management, Engineering, or a related field.
Demonstrated success leading operations or large project portfolios exceeding $100M in total value.
Strong background in general contracting with expertise in preconstruction, estimating, and project delivery.
Exceptional leadership skills with a track record of mentoring and developing project management teams.
Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners.
Deep understanding of risk management, cost control, scheduling, and operational strategy.
Proficiency with Microsoft Office Suite and industry-standard construction management software.
Excellent communication, presentation, and decision-making skills.
Unwavering commitment to safety, quality, and team success.
Nice to Haves
Experience in K-14 education, civic, and healthcare construction environments.
Prior experience in a regional or divisional operations leadership capacity.
Advanced degree (MBA, MS in Construction Management, or similar).
Familiarity with lean construction methodologies and continuous improvement frameworks.
Proven success implementing operational efficiencies or standardization initiatives.
Active involvement in professional associations or community organizations.
Familiarity with California DSA (Division of the State Architect) processes and compliance.
Responsibilities
Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably.
Provide strategic direction, leadership, and mentorship to project management and field operations teams.
Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives.
Foster a culture of accountability, innovation, and continuous improvement.
Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals.
Build and maintain long-term relationships with key clients, consultants, and trade partners.
Drive operational consistency across teams and promote best practices in project delivery.
Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations.
Represent the company in industry and community forums to strengthen its market presence.
Champion the organization's core values.
Director of People Operations
Director job in Riverside, CA
This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required.
Responsibilities
Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment.
Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals.
Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff.
Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law.
Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready.
Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements.
Lead employee relations, investigations, conflict resolution, and performance management.
Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch.
Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics.
Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture.
Support organizational design, workforce planning, and future-state operating models as HHN grows.
Mentor and develop a high-performing HR/People Ops team.
Foster a culture of feedback, accountability, adaptability, and innovation.
Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance.
Skills Required
Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office.
Strong operational/process improvement skills; able to build new systems where needed.
Experience with data analytics, labor cost tracking, and audit preparation.
Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment.
Excellent written and verbal communication; able to lead, coach, and influence at all levels.
High level of discretion and judgment in handling sensitive and confidential issues.
Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth.
Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems.
Competencies
Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change.
Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results.
Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information.
Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork.
Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution.
Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values.
Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach.
Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities.
Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation.
Job Requirements
Education:
Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred.
Experience:
8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred.
Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%).
Certification(s):
SPHR, SHRM-SCP, or equivalent preferred.
Director of Carrier Management
Director job in Fontana, CA
About us:
YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.
We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight' is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.
Position Summary:
The Director of Carrier Management is responsible for leading the nationwide transportation capacity strategy and overseeing all carrier relationships across the U.S., including FedEx, USPS, UPS, DHL, regional carriers, and local delivery partners. This role will ensure capacity stability, cost optimization, service-level compliance, and continuous improvement across all shipping channels. The Director will work closely with Operations, Supply Chain, Finance, and Client Success teams to support business growth and ensure best-in-class delivery performance.
Responsibilities:
Own and manage all national carrier accounts, including FedEx, USPS, UPS, DHL, regional carriers, LTL partners, and local delivery providers.
Develop carrier strategy, capacity planning, and annual business plans to support company growth and peak-season demand.
Lead contract negotiations, rate discussions, service-level agreements (SLAs), and performance incentives.
Monitor nationwide carrier performance, including on-time delivery, transit times, damage claims, and compliance with SLAs.
Analyze shipping data to identify optimization opportunities, reduce costs, and enhance service quality.
Lead initiatives to minimize shipping exceptions, delivery issues, and client-impacting disruptions.
Partner with Warehouse Operations to ensure carrier processes (pickup schedules, trailer volume planning, manifests, labeling) are executed effectively.
Collaborate with Finance and Procurement to analyze cost trends, support budgeting, and validate carrier invoices.
Work with IT and WMS teams to maintain accurate carrier integrations, API updates, and label compliance.
Evaluate and onboard new carriers to strengthen capacity, reduce risk, and enhance geographic coverage.
Build contingency plans for peak seasons, weather disruptions, and regional capacity shortages.
Drive continuous improvement initiatives to increase efficiency and ensure scalability.
Provide executive-level reporting on transportation spending, carrier KPIs, exception trends, and cost-saving initiatives.
Lead and develop a high-performing transportation and carrier management team.
Represent the company in carrier business reviews and strategic partnership meetings.
Qualifications:
5+ years of experience in transportation, parcel management, logistics operations, or carrier relations.
Direct experience managing major U.S. carriers (FedEx, USPS, UPS, DHL, regional carriers).
Strong negotiation skills with proven experience in contract and rate management.
Analytical mindset with ability to interpret data and identify optimization opportunities.
Excellent leadership, communication, and vendor management abilities.
Strong knowledge of parcel operations, LTL/FTL logistics, and shipping compliance requirements.
Ability to travel within the U.S. as needed.
Job Type: Full-time, Onsite
Location: Fontana, CA, or Port Reading, NJ
Compensation package: Start from $130,000/year plus benefits
Director of Service Operations
Director job in Irvine, CA
Director of Service Operations | North America
Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction.
Location: California
Job Type: Full-time, Senior Leadership
Reports To: Vice President of Service
What You'll Do as Director of Service Operations
Lead Strategic Service Operations
As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions.
Manage Multi-Department Operations
Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams
Implement and maintain Standard Operating Procedures (SOPs) across all departments
Optimize workforce management including staffing, scheduling, and escalation protocols
Drive efficiency improvements and resource utilization across service operations
Build and Develop High-Performing Teams
Lead, mentor, and develop managers, supervisors, and service agents
Create performance management frameworks and conduct regular evaluations
Design and implement training and professional development programs
Foster employee engagement, retention, and a positive work culture
Manage both local and remote team members effectively
Drive Data-Driven Performance Improvements
Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness
Implement business intelligence and analytics strategies using tools like Qlik
Identify operational trends and implement continuous improvement initiatives
Generate actionable insights from performance data
Champion Customer Experience Excellence
Build and maintain a customer-centric service culture
Develop best practices for customer service interactions and support
Handle escalated customer issues and complex service inquiries
Implement customer feedback systems to drive service quality improvements
Improve customer satisfaction scores and loyalty metrics
Optimize Service Technology Stack
Evaluate and implement service operations technology solutions
Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform
Streamline workflows through technology optimization
Drive digital transformation initiatives for service operations
Manage Service Operations Budget
Develop and manage FTE (Full-Time Equivalent) budgets for service teams
Create financial forecasts and resource allocation plans
Implement cost-control measures while maintaining service quality
Maximize ROI on service operations investments
Ensure Compliance and Quality Standards
Maintain compliance with company policies, industry regulations, and legal requirements
Implement quality assurance programs and monitoring systems
Establish and enforce service level agreements (SLAs)
Director of Service Operations Qualifications
Required Experience and Skills
Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field
Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams
Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field
Global Programs: Proven track record establishing and leading successful global learning and development programs
Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans
Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving
Change Management: Ability to prioritize effectively and adapt as business priorities shift
Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels
Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction
Technical Skills and Systems Experience
Proficiency with Learning Management Systems (LMS) and training software platforms
Experience with CRM systems (Salesforce preferred)
Knowledge of ERP systems (SAP experience a plus)
Familiarity with business intelligence tools (Qlik or similar)
Experience with workforce management and service desk software
Strong Microsoft Office Suite skills including Excel for data analysis
Leadership and Soft Skills
Exceptional communication skills, both written and verbal
Outstanding facilitation skills for virtual and in-person training/meetings
Proven ability developing talent and building organizational capability
Experience in fast-paced, growing, global organizations
Strong project management and organizational skills
Ability to work effectively under pressure and meet deadlines
Preferred Qualifications
Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field
Professional certifications in Training and Development (CPTD, CPLP, or similar)
Six Sigma, Lean, or other process improvement certifications
ITIL (Information Technology Infrastructure Library) certification
Experience in specific industries (if applicable to your company)
Why Join Our Service Operations Team
As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization.
Keywords
Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations
Program Director
Director job in Riverside, CA
We are hiring a Program Director to lead and oversee family services programs in Riverside. This role is responsible for planning, directing, and coordinating the work of staff, consultants, and partners to ensure programs meet organizational goals and support the needs of children and families.
What You Will Do
• Lead, organize, and assign the work of staff and technical experts
• Support and guide the development of procedures, programs, and best practices
• Ensure services support children and families by removing barriers and coordinating resources
• Attend Board meetings and prepare detailed written reports for leadership
• Oversee compliance with human resource laws, contracts, and regulatory standards
• Participate in quality improvement planning and implementation
• Review licensing and incident reporting to ensure all certified family homes meet regulations
• Hold regular staff meetings and support team development
• Coordinate staff training, professional development, and attendance at industry meetings
• Provide leadership in community planning and collaboration
• Support intake and placement as needed
• Travel as needed, including transporting children on a rotating schedule
• Perform other duties as assigned
What We Are Looking For
• At least 5 years of experience in child welfare administration or child protective services
• At least 2 years of program management experience in an FFA, licensed childcare program, or related setting
• Master's degree in Social Work (MSW) or a related behavioral science field
OR a Bachelor's degree in social sciences plus 5 years of child welfare experience
• Strong communication skills in written and verbal settings
• Ability to lead teams, problem solve, and make sound decisions
• Proficiency in MS Office and standard office equipment
• Bilingual Spanish preferred but not required
• Ability to secure the required administrator license
Construction Management Program Director
Director job in Riverside, CA
California Baptist University, an evangelical Christian university affiliated with the California Southern Baptist Convention, invites applications for the Construction Management Program Director position (tenure-track faculty) to begin Fall 2024 in the Gordon and Jill Bourns College of Engineering's Civil Engineering and Construction Management ( CECM ) department.
Qualifications
Qualified applicants must have a Ph.D. in Civil Engineering or Construction Management, or a Master's degree with significant industry experience. Candidates must embrace the mission of the University through evidence of a clear understanding and commitment to teach through the integration of Christian faith and learning.
Director of Strategic Communications
Director job in Irvine, CA
The Director of Strategic Communications in Strategic Marketing and Communications ( SMC ) is responsible for the quality and effectiveness of Chapman University's public relations strategy, which includes fully integrated external communications, media relations, thought leadership and other reputation-enhancing initiatives. This position reports to the Associate Vice President of Strategic and Integrated Communications and will have frequent exposure to the SMC leadership team. This role will develop strong brand and institutional positioning for the university with influential media and other influencers locally, regionally, nationally and, selectively, globally. The position will help bring stories to life for media and external audiences for the university, its trajectory and its key thematic priorities and differentiators via earned media, brand journalism and owned content. The position will be responsible for university-wide and some school/program-specific brand storytelling and publicity as well as leadership and faculty expert positioning. The position will collaborate heavily with key institutional areas across the University and with SMC colleagues overseeing marketing, digital, content and other creative specialties. In addition to leading and directing PR, this role will provide promotional support for strategic enrollment and serve as a key liaison supporting research and student affairs, among others. This position supervises one direct report. This position is located at Chapman's Orange Campus and is expected to be in the office a minimum of 3-4 days per week and on site for any issue, crisis or special event as directed and regardless of day of the week or time of the day or night.
Responsibilities
Proactive media relations strategy and support: Develop a strategic and holistic public relations strategy for the University and its key leadership and priorities that is fully integrated with marketing and content efforts and initiatives. Develop a strong institutional position in the press and significantly raise the University's visibility in Orange County, California and in the U.S. In this regard, collaborate closely with the Senior Director of Executive and Strategic Communications to advise and align on executive leadership PR, positioning and preparation. Develop customized pitches that showcase Chapman's differentiators (in alignment with its Strategic Plan) and identify appropriate local and national media targets; develop story angles and customized pitches to media targets to secure placements. Proactive media relations strategy and support: Service and thoroughly vet incoming media requests; prepare evaluations, proposals, briefing sheets, talking points, etc. coordinate interview logistics and staff media interviews; and analyze and report on coverage. Build and maintain a media relations content and editorial calendar (in concert with marketing, content and social media teams) that helps advance the University's reputation and, importantly, its enrollment goals and priorities. Track and archive earned media coverage; monitor progress against goals; develop and maintain regular reports and analytics dashboards. Develop comprehensive, annual organizational PR plan including key goals, objectives, tactics, etc., tailored to Chapman's unique needs. Work closely with leadership, deans, department chairs and key faculty to raise their visibility in accordance with Chapman's Strategic Plan and advise on strategies for increasing their profiles via earned media, contributed content, interactive media and other thought leadership opportunities. Proactively monitor the news media for competitive intelligence and news jacking purposes. Organize and staff press conferences, media tours and interviews and engage in media relationship building throughout the year Oversee and manage PR agencies, vendors and services related to publicity, as directed. Issues and crisis communications: With SMC leadership and University-wide partners, manage crisis communications and other unexpected communication challenges with professionalism and quality judgment. Serve as a backup Public Information Officer ( PIO ) as needed and understand and remain up to date with PIO best practices. Advise the SMC leadership team: Help serve as an emerging leader and culture carrier in the department. Help develop and implement department-wide principles, norms, operational expectations, etc. Provide counsel to SMC VP and other senior leaders on matters of strategy and reputation. Content production and support: Publish and distribute news stories/news releases in the Chapman News hub and on other platforms, as applicable. Write and edit content for marketing and communications campaign assets, as needed. Provide marcomm support as needed and directed. Other duties as assigned
Required Qualifications
Bachelor's degree in public relations, communications, journalism, or relevant area of study. Minimum of 7 years of experience in progressively senior roles in communications, public relations and/or journalism. Experience running public relations for a large-scale, complex organization. Local and national public relations campaign experience, including deep national connections and media relations strength with press and influencers and direct experience supporting public relations for a CEO , President or Chancellor. Direct experience in, and understanding of, best practices and trends in brand journalism, internal communications, owned content, multimedia content creation and social media. This includes having strong interdisciplinary orientation across multiple communications and marketing functions, as well as knowledge of and experience with multichannel communications and marketing campaigns, leveraging paid, owned, and earned media, to engage diverse communities and demonstrating measurable results that matter. Prior management experience. Expertise in media relations database, distribution, monitoring and analysis software, and social listening tools, including Cision/Muck Rack and EurekAlert! Experience with online publishing tools and content management systems (e.g., WordPress, Drupal, etc.). Has strategic and pragmatic problem-solving skills and the ability to excel and multi-task in a fast-paced, team-oriented environment. Experience in effectively communicating and building partnerships with internal and external stakeholders at all levels, including direct experience with the highest-level executives of an organization. Is able to translate complex ideas and strategies into clear, compelling and cohesive communications. Displays strong interpersonal skills, with the ability to establish and maintain effective working relationships with employees and partners at all levels throughout the institution. Has exceptional verbal and written communication skills, with demonstrated ability to write for senior leaders. Exercises strong listening skills and the ability to authentically reflect the needs of specific audiences. Maintains discretion and confidentiality in addressing sensitive and high-profile issues affecting the University's public image.
Vice President, Head of Clinical Operations
Director job in Irvine, CA
The Vice President, Head of Clinical Operations for Autism Services is a key enterprise leader responsible for translating strategic vision into operational execution for Easterseals Southern California (ESSC). Reporting to the Chief Clinical Officer, this role partners closely with the VP, Head of Clinical Services to ensure operational standards and supports are in place. This role leads the implementation of standardized workflows, center development, and performance management systems that drive efficiency, quality, and compliance. With oversight of fiscal planning, data analytics, and cross-functional initiatives, this role ensures that Autism Services deliver measurable outcomes, operational excellence, and a consistent experience for individuals, families, and stakeholders.
Compensation ranges from $170,000 - $221,000 annually
Responsibilities
Participates as a key member of the leadership team to develop and implement the Autism Services strategic plan, goals, and objectives aligned with Easterseals' mission.
Reviews, revises and implements consistent operational standards, practices, and workflows across all autism service centers for added efficiencies and opportunities through the use of technology and other systems.
Standardizes workflows and operational practices across all autism service centers to ensure efficiency, high-quality care, and consistency.
Leads and mentor a team of direct reports, fostering alignment with organizational goals and a culture of excellence.
Oversees staffing models, training, and service delivery in partnership with service line leads.
Partners with the VP of Clinical Services and the VP of Networks to align operations with clinical strategy and evidence-based practices.
Collaborates with the VP of Provider Networks and the VP of Clinical Services to expand access, enhance provider performance, and improve participant outcomes.
Works cross-functionally with People Services on recruitment, succession planning, and leadership development.
Partners with service line leads to provide comprehensive oversight and ensure consistency in all aspects of Autism Services operations, including staffing, training, and service delivery.
Supports the financial health by ensuring budgets are strategically developed, closely monitored, and effectively managed. Services should be maximizing revenue streams, controlling costs, and optimizing resource allocation to support long-term financial stability and mission-driven outcomes.
Leads quality assurance and process improvement initiatives to enhance service delivery and client outcomes.
Leads innovative initiatives by identifying and implementing new care delivery models, operational technologies, and strategic partnerships that enhance service efficiency, scalability, and outcomes.
Leverages data analytics to guide strategic decision-making, track key performance indicators (KPIs), and foster a culture of continuous improvement across clinical and operational domains.
Promotes a culture of service excellence and feedback across all stakeholder groups.
Leads quality assurance and process improvement initiatives to strengthen service delivery, ensure regulatory compliance, and enhance client outcomes.
Ensures adherence to legal and ethical standards. This includes industry regulations, ESSC's policies, and ethical conduct within the workplace. Foster a culture of Compliance, Ethics, and Integrity within the organization.
Oversees the planning and development of new autism centers and facility enhancements, ensuring operational efficiency, regulatory compliance, and alignment with strategic growth objectives.
Provides strategic leadership for the autism service line, overseeing project change management initiatives, driving change, cultivating a culture of excellence and innovation, and contributing to the development and evaluation of new programs.
Collaborates with external vendors, payors, and internal stakeholders to ensure consistent, high-quality service delivery, effective communication, and enhanced client satisfaction across all operational touchpoints.
Promotes a culture of service excellence and continuous feedback across all stakeholder groups.
Partners with leaders to ensure strategic alignment and unified support of organizational priorities.
Qualifications
Education
Master's degree in healthcare administration, business analysis, clinical psychology, behavioral health, or related field.
Experience
Minimum 10 years of progressive leadership experience in clinical operations, preferably in autism, health care or behavioral health services.
Proven ability to lead multidisciplinary teams, manage complex projects, and drive strategic initiatives.
Proven success in strategic leadership roles
A track record of driving operational excellence and innovation
Deep domain expertise in autism service models, and regulatory compliance.
Knowledge, Skills and Abilities
Exceptional analytical, organizational, and communication skills, with the ability to synthesize complex information and drive informed decision-making.
Deep expertise in autism spectrum disorders and evidence-based treatment models, including some preferred but not mandatory experience in Applied Behavior Analysis (ABA).
Comprehensive knowledge of healthcare operations, clinical standards, and regulatory compliance within behavioral health settings.
Proficiency in financial management, strategic budgeting, and utilization of data reporting tools to support operational and clinical performance.
Advanced capabilities in strategic planning, organizational development, and leading enterprise-wide change management initiatives.
Proven ability to lead, inspire, and develop cross-functional teams in a dynamic, mission-driven environment.
Strong interpersonal and stakeholder engagement skills, with the ability to build trust and alignment across diverse audiences, including families, staff, and external partners.
Expertise in project management and process improvement methodologies, such as Lean or Six Sigma.
Skilled in interpreting complex data sets and translating insights into actionable strategies that enhance service delivery and outcomes.
Demonstrated commitment to innovation, continuous learning, and fostering a culture of service excellence.
Auto-ApplyDirector of Field Operations
Director job in Corona, CA
Job Description
Director of Field Operations
Salary Range: $180,000 - $210,000 (based on experience)
Type: Full-Time
The Director of Field Operations is a senior leadership role responsible for driving the strategy, performance, and profitability of all field construction activities across the division. This position leads the overall execution of projects, ensuring operational excellence, safety, and profitability while maintaining alignment with the company's long-term goals and growth vision.
The ideal candidate is an experienced field leader with a proven ability to manage large-scale heavy civil or underground utility projects, oversee complex field operations, and develop high-performing teams.
Key Responsibilities
Strategic Leadership
Define and execute the vision for field operations across all active and upcoming projects.
Align project delivery with company goals, client expectations, and profitability targets.
Collaborate with executive leadership on resource allocation, long-term planning, and strategic growth initiatives.
Financial Performance
Full accountability for divisional P&L, Gross Profit (GP), and Operating Profit (OP).
Improve labor productivity, material efficiency, and equipment utilization to maximize profit.
Partner with Estimating, Project Management, and Finance to monitor performance and drive margin improvements.
Operational Excellence
Oversee construction scheduling, sequencing, and manpower deployment across multiple job sites.
Manage field operations from preconstruction planning through project closeout.
Review scopes, schedules, and budgets to reduce risks and improve execution consistency.
Safety, Quality, and Compliance
Lead and enforce a zero-incident safety culture across all field activities.
Ensure compliance with OSHA standards, company safety protocols, and environmental regulations.
Drive continuous improvement in field quality and minimize rework through proactive oversight and training.
Team Development and Leadership
Build and mentor a high-performing team of General Superintendents, Superintendents, Foremen, and field crews.
Lead recruitment, training, and succession planning for key field leadership positions.
Set clear performance expectations, provide regular feedback, and foster a culture of accountability and recognition.
Client and Stakeholder Management
Serve as a senior field-facing representative for clients, municipalities, and partners.
Maintain strong communication and professionalism at all project levels.
Proactively manage client relationships to ensure satisfaction, retention, and future opportunities.
Cross-Functional Collaboration
Serve as the bridge between field operations and internal departments, ensuring alignment with Safety, HR, Finance, and Project Management.
Lead operations meetings, pre-job planning sessions, and project reviews.
Maintain transparency in reporting progress, risks, and key performance indicators.
Qualifications
12+ years of construction experience, with at least 7 years in a senior field leadership role.
Proven track record managing heavy civil or underground wet utility projects.
Strong financial acumen with direct P&L ownership experience.
Exceptional leadership and communication skills
Director Embedded Software System - Enterprise
Director job in Irvine, CA
Job Description
About Us:
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
Overview:
We are seeking an experienced Embedded System Software Director belonging to the Enterprise Engineering Department to lead our embedded software development team. The ideal candidate will have a strong technical background in embedded systems, proven leadership skills, and experience in delivering high-quality embedded software solutions. This role requires a strategic mindset to drive innovation, optimize system performance, and ensure seamless integration of embedded software within our products.
Key Responsibilities:
Lead and manage the team of software engineers, participate in product and technology planning, and collaborate with departments worldwide.
Foster a culture of innovation, collaboration, and continuous learning within the team, develop a plan for people technical and nontechnical skill development.
Develop and implement strategies that promote innovation within the team and align with the company's long-term goals.
Perform feasibility studies architecture and frameworks, guide the team on embedded software design, coding, testing, and product release.
Oversee the full software development lifecycle, from requirements gathering to deployment and maintenance.
Oversee the development and optimization of embedded software for performance, reliability, and scalability.
Work closely with hardware, product, and system engineering teams to define software requirements.
Recruit, onboard, and develop the engineering team members in order to meet current and future talent requirements.
Prepare and present technical concepts and proposals to customers, business partners, and other stakeholders.
Drive the adoption of modern development tools, methodologies, and best practices.
Requirements
Qualifications:
Bachelor's degree in Computer Science, Electrical Engineering, or a related field.
10+ years of experience in embedded software development, plus at least 5 years of experience in a leadership role.
Strong expertise in embedded Linux programming with C/C++, particularly in kernel driver development and TCP/IP stack packet processing.
Strong knowledge of networking protocols (NAT, TCP, UDP, IPv4, IPv6, HTTP, etc.) and hardware-software integration.
Knowledge of audio codecs, video codecs (e.g., H.264), and IP camera integration, proficiency in ONVIF, RTCP, RTSP protocols.
Knowledge of wireless communication protocols, e.g. 802.11a/b/g/n/ac/ax.
Experience with low-level drivers, BSP development, and real-time constraints.
Proficiency in debugging tools, emulators, and software profiling techniques.
Familiarity with version control systems (Git) and CI/CD pipelines for embedded development.
Excellent problem-solving skills, decision-making abilities, and project management expertise.
Strong communication and leadership skills with experience managing cross-functional teams.
Highly motivated, positive, detail oriented and responsible.
Preferred Qualifications:
Experience in the networking or electronics industry.
Experience working with international development teams and third-party vendors.
Benefits
Salary range: $200,000 - $230,000
Free snacks and drinks, and provided lunch on Fridays
Fully paid medical, dental, and vision insurance (partial coverage for dependents)
Contributions to 401k funds
Bi-annual reviews, and annual pay increases
Health and wellness benefits, including free gym membership
Quarterly team-building events
At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.
Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
SEDC Director of Operations
Director job in San Jacinto, CA
The Director of Operations will exercise professional and technical leadership in developing, formulating, and executing Soboba Economic Development Corporation (SEDC) business plans for existing and future Tribal Enterprises. The Director of Operations will plan, organize, manage, and review the activities of the Planning and Economic Development functions of the SEDC and provide strategic leadership, direction, and resource management to these functions.
DUTIES AND RESPONSIBILITIES
Although other duties may be assigned, the essential duties include the following:
Perform business analysis of current SEDC businesses and enterprises and provide recommendations for business improvements.
Plan and implement the SEDC's economic development, business retention, and attraction efforts.
Perform market analysis and assist with the formulation of the SEDC's economic development strategies and other programs.
Represent the SEDC in development and land use matters and economic development issues.
Serve as official SEDC liaison to businesses, industry, and organizations that play a part in economic development.
Negotiate complex agreements and real property transactions involving the acquisition of land use entitlements between city agencies, city councils, planning commissions, and boards concerned with planning, economic development, and redevelopment.
Foster and establish long-term professional relationships with local and regional agencies to ensure that the SEDC's interests are appropriately represented in matters relating to Tribal goals and objectives.
Prepare analytical, statistical, and narrative reports to the SEDC Board of Directors.
Review and access budgets, forecasts, and financial reports to guide management decisions.
Manage special projects, including environmental, regulatory, and fiscal compliance directly related to tribal enterprises.
EDUCATION/EXPERIENCE
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities may qualify.
Bachelor of Science required in one of the following: Public Administration, Business Administration, Business Management, Economic Development, or Planning. A Master's Degree in Business Administration, Planning, or public Administration is highly desired.
Five years of progressively responsible experience in business management, planning, economic development, and commercial real estate development.
Extensive multi-task background, including strategic planning, project management, and construction management.
Environmental protection knowledge is a plus.
Must demonstrate strong ethics, negotiation and interpersonal skills, and managing stress.
Tribal Experience is highly desired.
QUALIFICATIONS
Experience in business management/restructuring.
Knowledge of economics, statistics, research methods, and sources of information related to growth and business development.
Knowledge of Tribal, federal, state, and local laws, policies, and regulations.
Knowledge of the principles of management and supervision and community relations.
Demonstrated ability to work effectively with business leaders, government officials, and community, regional and government organizations.
Demonstrated ability to make decisions, take action, meet deadlines, and work independently.
Ability to work in a fast-paced environment.
Must be neat in appearance with a customer service attitude.
Ability to read, write, and speak English.
Excellent communication skills, management ability, and marketing experience are essential.
Provide superior customer service skills.
BEHAVIOR
The vision, goals, and objectives of the Soboba Economic Development Corporation require the Director of Operations to perform in both a professional and personable manner. The way the Director of Operations relates to subordinates, co-workers, customers, and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor, and Team Member are a requisite of successful job performance. Any attitude or behavior that will tarnish the name or reputation of the Soboba Economic Development Corporation is not accepted.
Other: Demonstrates a strong commitment to the cultural beliefs and values of the Soboba Economic Development Corporation. Practices cultural sensitivity always, recognizing the respective diverse work styles within the organization and the Soboba community.
REQUIRED
Ability to provide proof of legal right to work for any employer in the US.
All applicants are required to complete the pre-screen Background Clearance and Drug Testing.
Native American preferable and an Equal Opportunity Employer 25 USCS 472 et. Seg.
Demonstrates the ability to be flexible and can pivot focus when necessary.
Auto-ApplyDirector of Field Operations
Director job in Irvine, CA
in Orange County, CA
Responsibilities:
Oversee Field Operations for HVAC Plumbing and Industrial Divisions
Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance
Forecasting for all Field Operations
Analyze job status, reporting, labor and scheduling
Requirements:
8 or more years of Field Operations experience
Knowledge of Mechancial Systems (HVAC/Plumbing)
Extensive knowledge in Construction and Labor Management
Advanced knowledge in MS Excel, Outlook, Project and BlueBeam
Preferred:
College Degree
Stable work-history
Local in Orange County, CA
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Director, Basic Needs & Student Support (Administrator I), Department of Basic Needs & Student Support
Director job in San Bernardino, CA
Under the general supervision of the AVP for Student Affairs/Dean of Students, the Director of Basic Needs & Student Support will direct, manage, and lead the university's Basic Needs & Student Support department, as well as serve as the California State University, San Bernardino (CSUSB) primary campus contact for all basic needs' functions for CSUSB students for internal and external stakeholders.
Duties and Responsibilities:
Serve as primary contact for CSUSB basic needs functions, programs, and services with students, Chancellor's Office, campus, and external partners.
Provide leadership and direct supervision for staff and students across San Bernardino and Palm Desert campuses; coordinate activities and services.
Manage fiscal resources in alignment with CSU and campus policies; collaborate with Student Affairs VP Office for compliance and reporting.
Oversee resource distribution, dining and housing collaborations, and secure additional partnerships.
Lead planning, design, and implementation of Basic Needs programs, including workflow coordination across campuses.
Develop and oversee resources, events, and services supporting student housing, food, mental health, and employment; build partnerships with food banks, housing agencies, and nonprofits.
Ensure compliance with Clery, FERPA, and Title IX; serve as mandatory reporter in coordination with Title IX Office.
Collect, analyze, and report data (narrative, statistical, and financial) for monthly/annual reports and presentations to leadership and stakeholders.
Conduct presentations on program impact, priorities, and goals.
Maintain accurate, confidential student and program records across multiple agencies.
Identify, cultivate, and steward donors; meet with prospects and current supporters to advance fundraising goals.
Lead donor programming, annual giving campaigns, and fundraising events supporting basic needs initiatives.
Build strategic partnerships with campus and external entities to support SB and PDC Den supply needs and address student insecurities.
Research, write, and manage grant proposals (public and private), ensuring goals, deliverables, and reporting requirements are met.
Oversee cross-divisional initiatives to expand student access to basic needs resources.
Develop and implement creative marketing plans and materials (virtual and in-person) to promote services.
Establish and manage corporate relations, including in-kind support for basic needs initiatives.
Serve as campus designee for governmental partnerships, collaborating to expand programs such as CalFresh for SB and PDC campuses.
Serve and be an active member of the CSUSB CARE Team, to render services as needed and to serve as a liaison for complex and/or sensitive student concerns related to food insecurity and other contributing factors (i.e., homelessness, loss of job, etc.).
Manage Basic Needs & Student Support staff in the identification of root issues and provide guidance regarding access to internal and external resources.
Manage marketing campaigns to increase campus awareness of functions, services, and programs offered.
Serve students' interest in the creation of effective, solution-oriented approaches to address basic needs initiatives.
Lead and manage all efforts to collect, evaluate, and analyze data to support the impact and growth of basic needs.
Incumbent will participate in CSUSB & Palm Desert Campus programs committee and campus partnerships as needed.
Serve on division-wide or campus committees to advance the division's and/or university's strategic mission and goals.
Other Duties as assigned.
Minimum Qualifications: Required Education and Experience
Minimum of 3-5 years of experience and working knowledge of higher education and/or student affairs.
Bachelor's degree in Higher Education, Counseling & Guidance, Social Work, or related field.
Required Qualifications
Committed to student success through care, compassion, and advocacy.
Skilled in communicating with diverse stakeholders, from students to executive leadership, to promote and support basic needs initiatives.
Experienced in building and maintaining strong partnerships with individuals and organizations to advance student well-being.
Knowledgeable of higher education and student affairs trends, applying innovative solutions to support retention, graduation, and DEI goals.
Strong understanding of unit functions and responsibilities to effectively serve the campus community.
Adept at determining appropriate actions to sustain operations and long-term engagement.
Demonstrated leadership in managing administrative processes and initiatives.
Proficient in collecting and analyzing data to guide resource allocation and decision-making.
Familiar with campus business practices to deliver efficient and impactful basic needs services.
Preferred Qualifications
Master's or doctoral level degree preferred in Higher Education, Educational Leadership, Student Affairs, and/or related field.
Compensation and Benefits:
Anticipated Hiring Range: $8,545 - $8,972 per month
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Exempt/At-will
Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
This is a full-time management (MPP) position. MPP employees serve at the will of the campus President. MPPs do not serve a probationary period and never receive permanent status.
This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations.
First considerations will be given to candidates who apply by October 3, 2025 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Campus Security Authority
This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at ****************************************************************
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit *********************************************************
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at ******************.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at *******************************************************
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: *******************************
Director, Basic Needs & Student Support (Administrator I), Department of Basic Needs & Student Support
Director job in San Bernardino, CA
: * Serve as primary contact for CSUSB basic needs functions, programs, and services with students, Chancellor's Office, campus, and external partners. * Provide leadership and direct supervision for staff and students across San Bernardino and Palm Desert campuses; coordinate activities and services.
* Manage fiscal resources in alignment with CSU and campus policies; collaborate with Student Affairs VP Office for compliance and reporting.
* Oversee resource distribution, dining and housing collaborations, and secure additional partnerships.
* Lead planning, design, and implementation of Basic Needs programs, including workflow coordination across campuses.
* Develop and oversee resources, events, and services supporting student housing, food, mental health, and employment; build partnerships with food banks, housing agencies, and nonprofits.
* Ensure compliance with Clery, FERPA, and Title IX; serve as mandatory reporter in coordination with Title IX Office.
* Collect, analyze, and report data (narrative, statistical, and financial) for monthly/annual reports and presentations to leadership and stakeholders.
* Conduct presentations on program impact, priorities, and goals.
* Maintain accurate, confidential student and program records across multiple agencies.
* Identify, cultivate, and steward donors; meet with prospects and current supporters to advance fundraising goals.
* Lead donor programming, annual giving campaigns, and fundraising events supporting basic needs initiatives.
* Build strategic partnerships with campus and external entities to support SB and PDC Den supply needs and address student insecurities.
* Research, write, and manage grant proposals (public and private), ensuring goals, deliverables, and reporting requirements are met.
* Oversee cross-divisional initiatives to expand student access to basic needs resources.
* Develop and implement creative marketing plans and materials (virtual and in-person) to promote services.
* Establish and manage corporate relations, including in-kind support for basic needs initiatives.
* Serve as campus designee for governmental partnerships, collaborating to expand programs such as CalFresh for SB and PDC campuses.
* Serve and be an active member of the CSUSB CARE Team, to render services as needed and to serve as a liaison for complex and/or sensitive student concerns related to food insecurity and other contributing factors (i.e., homelessness, loss of job, etc.).
* Manage Basic Needs & Student Support staff in the identification of root issues and provide guidance regarding access to internal and external resources.
* Manage marketing campaigns to increase campus awareness of functions, services, and programs offered.
* Serve students' interest in the creation of effective, solution-oriented approaches to address basic needs initiatives.
* Lead and manage all efforts to collect, evaluate, and analyze data to support the impact and growth of basic needs.
* Incumbent will participate in CSUSB & Palm Desert Campus programs committee and campus partnerships as needed.
* Serve on division-wide or campus committees to advance the division's and/or university's strategic mission and goals.
* Other Duties as assigned.
Minimum Qualifications: Required Education and Experience
* Minimum of 3-5 years of experience and working knowledge of higher education and/or student affairs.
* Bachelor's degree in Higher Education, Counseling & Guidance, Social Work, or related field.
Required Qualifications
* Committed to student success through care, compassion, and advocacy.
* Skilled in communicating with diverse stakeholders, from students to executive leadership, to promote and support basic needs initiatives.
* Experienced in building and maintaining strong partnerships with individuals and organizations to advance student well-being.
* Knowledgeable of higher education and student affairs trends, applying innovative solutions to support retention, graduation, and DEI goals.
* Strong understanding of unit functions and responsibilities to effectively serve the campus community.
* Adept at determining appropriate actions to sustain operations and long-term engagement.
* Demonstrated leadership in managing administrative processes and initiatives.
* Proficient in collecting and analyzing data to guide resource allocation and decision-making.
* Familiar with campus business practices to deliver efficient and impactful basic needs services.
Preferred Qualifications
* Master's or doctoral level degree preferred in Higher Education, Educational Leadership, Student Affairs, and/or related field.
Compensation and Benefits:
Anticipated Hiring Range: $8,545 - $8,972 per month
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Exempt/At-will
Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
This is a full-time management (MPP) position. MPP employees serve at the will of the campus President. MPPs do not serve a probationary period and never receive permanent status.
This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations.
First considerations will be given to candidates who apply by October 3, 2025 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Campus Security Authority
This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at ****************************************************************
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit *********************************************************
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at ******************.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at *******************************************************
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: *******************************
Advertised: Sep 05 2025 Pacific Daylight Time
Applications close: