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Director, human resources and administration skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Dr. Vinh Nguyen Ph.D.,
Anthony Nyberg
Below we've compiled a list of the most critical director, human resources and administration skills. We ranked the top skills for directors, human resources and administration based on the percentage of resumes they appeared on. For example, 9.5% of director, human resources and administration resumes contained legal compliance as a skill. Continue reading to find out what skills a director, human resources and administration needs to be successful in the workplace.

15 director, human resources and administration skills for your resume and career

1. Legal Compliance

Here's how directors, human resources and administration use legal compliance:
  • Insured legal compliance with corporate concerning California Labor Laws.
  • Administered and ensured legal compliance with the institution's health and wellness, insurance and retirement plans.

2. HRIS

Here's how directors, human resources and administration use hris:
  • Optimized operations through consolidation of international payroll operations and implementation of a dynamic HRIS system.
  • Facilitated the selection, implementation and modification of HRIS staffing database.

3. Workers Compensation

Here's how directors, human resources and administration use workers compensation:
  • Handled all insurance renewals for workers compensation, health benefits and general liability.
  • Prepare and submit federal and state payroll taxes, workers compensation, state unemployment payments to multiple states.

4. Hr Administration

Here's how directors, human resources and administration use hr administration:
  • Supervised and directed eight HR staff in talent acquisition, resource management, benefits and HR administration operations.
  • Identified liabilities in accuracy and timeliness of HR administration and provided audits and reporting aimed at securing better controls.

5. Training Programs

Here's how directors, human resources and administration use training programs:
  • Design and implement training programs on performance management, cross functional communication and cultural awareness.
  • Coordinated technical training programs and worked with international counterparts in all aspects of Human Resources.

6. Labor Relations

Labor relations refer to the relationship between the employer and its employees. It usually deals with labor-management wherein it focuses on the collective bargaining agreement regarding work between the union of the employee in making decisions for the organization. On the other hand, findings mean the proper wages, hours of duty, working conditions, safety, and employee protection while at work, grievances, and other related concerns.

Here's how directors, human resources and administration use labor relations:
  • Labor relations leader, conducting industry negotiations, arbitration, and acting as labor/management liaison.
  • Plan and implement policies, and procedures related to staffing, labor relations, training, compensation, and compliance.

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7. Succession Planning

Here's how directors, human resources and administration use succession planning:
  • Developed/Revised Reporting Protocol, Policies, Procedures and implement succession planning binders for the organization.
  • Direct organizational development and departmental planning for cross-training, succession planning and organizational effectiveness.

8. Human Resources Functions

Here's how directors, human resources and administration use human resources functions:
  • Worked directly with owners and top management to develop organizational strategies to align operational goals with Human Resources functionality.
  • Reorganized Human Resources promoting a customer service orientation and established integrated human resources functions.

9. Benefits Administration

Here's how directors, human resources and administration use benefits administration:
  • Managed all Human Resources activities including; benefits administration, recruiting/staffing, and employee relations.
  • Managed Human Resources to include benefits administration, supervision, and recruitment.

10. Organizational Development

Here's how directors, human resources and administration use organizational development:
  • Create agency strategic training and organizational development plan to meet professional and organizational needs of agency employees.
  • Communicate and advise senior management team on significant human resources and organizational developmental matters.

11. HIPAA

Here's how directors, human resources and administration use hipaa:
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Served as primary coordinator for implementation of HIPAA regulations.

12. EEO

Here's how directors, human resources and administration use eeo:
  • Maintain required documentation for EEO, OSHA reporting, affirmative action program, internal investigations, various reports and logs.
  • Establish programs, standards, policies and processes for regulatory compliance (EEO, Federal, and State).

13. FMLA

Here's how directors, human resources and administration use fmla:
  • Maintained all employee personnel files to include: health files, retirement files, FMLA files, & training files.
  • Coordinated and oversaw COBRA, FMLA, ADA, LTD and worker's compensation programs.

14. Administrative Functions

Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

Here's how directors, human resources and administration use administrative functions:
  • Managed Human Capital and Administrative functions for eight distinct entities while bank grew units by 50% in 7 years.
  • Managed the administrative functions of the ASC and the physician practice.

15. Exit Interviews

Exit interviews are meetings conducted by management representatives with employees who are separating from the company. These interviews act as a measurement scale to assess the individual's overall experience with the organization. Having a standardized procedure of exit interviews helps the company to manage risks effectively. It can increase employee retention, engagement and helps to decide what decisions are fruitful and what aren't inside the organization.

Here's how directors, human resources and administration use exit interviews:
  • Coordinated employee separation notices and related documentation and conducted exit interviews for trending/analysis for recommending actions.
  • Prepare employee separation notices and related documentation; conduct exit interviews to determine reason for separation.
top-skills

What skills help Directors, Human Resources And Administration find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on director, human resources and administration resumes?

Dr. Vinh Nguyen Ph.D.Dr. Vinh Nguyen Ph.D. LinkedIn profile

Professor of Business Administration, Coe College

The most important skills for new graduates, particularly for HRM majors, are adaptability and problem solving. The ability to continuously learn and change is critical during this crisis and with on-going technological advancements. A willingness to face any problems and to find creative solutions is also highly desirable in this changing world. Thus, people who are highly aware and possess a growth mindset will stand out in the labor market.

What soft skills should all director, human resources and administrations possess?

Anthony Nyberg

Department Chair and Professor, Program Director, Master of Human Resources, University of South Carolina - Columbia

In general, the "soft" skills are actually the hardest, and the most important of these skills involves strong communication and an ability to work in teams - most jobs and all companies require people to work together, and this is a very challenging skill, but imperative in the modern workforce.

What hard/technical skills are most important for director, human resources and administrations?

Anthony Nyberg

Department Chair and Professor, Program Director, Master of Human Resources, University of South Carolina - Columbia

HR, like many work environments, is driven by using data to address challenges. This requires a strong analytical foundation.

What director, human resources and administration skills would you recommend for someone trying to advance their career?

Sandi DornheckerSandi Dornhecker LinkedIn profile

Vice President of Human Resources, Chicago Zoological Society

Using technology in a work setting (such as Zoom or Microsoft Teams) and a focus on soft skills such as collaboration and flexibility (being willing to learn and contribute any way you can) will become increasingly important.

What technical skills for a director, human resources and administration stand out to employers?

Anthony Ferraro Ph.D.Anthony Ferraro Ph.D. LinkedIn profile

Assistant Professor, Kansas State University

Transferable skills sounds like a cliche but it is one of the strengths for our students which allows a diverse range of career options both within our field and outside of it. Some of the most consistent skills that we attempt to foster and seem to be important for prospective employers include: strong interpersonal communication skills including listening and advanced technical writing, understanding of program development and evaluation, community outreach, etc. While I wouldn't quite consider these skills, many of our students demonstrate high levels of empathy, have firm knowledge of social issues and human development processes, as well as a baseline understanding of the policymaking process in the U.S. and within our state. This combination of skills and knowledge lends itself well to work with nonprofit organizations, public and private agencies, and work with the cooperative extension network most directly. However, many of our students also use these skills to move into health-related professions, including occupational therapy and nursing, as well as counseling professions including marriage and family therapy, school counseling, social work, etc. Many students will complement their undergraduate studies in HDFS with graduate degrees that will further enhance their competitiveness and/or provide the technical training, certification, and/or licensure needed.
Do you want to know more?
Read more about what experts have to say about director, human resources and administration

List of director, human resources and administration skills to add to your resume

Director, human resources and administration skills

The most important skills for a director, human resources and administration resume and required skills for a director, human resources and administration to have include:

  • Legal Compliance
  • HRIS
  • Workers Compensation
  • Hr Administration
  • Training Programs
  • Labor Relations
  • Succession Planning
  • Human Resources Functions
  • Benefits Administration
  • Organizational Development
  • HIPAA
  • EEO
  • FMLA
  • Administrative Functions
  • Exit Interviews
  • Open Enrollment
  • Risk Management
  • Cobra
  • Conflict Resolution
  • Health Insurance
  • Benefits Programs
  • Disciplinary Actions
  • Payroll Administration
  • Background Checks
  • ADP
  • Policy Development
  • Performance Reviews
  • Life Insurance
  • Strategic Plan
  • Staff Development
  • Office Management
  • Executive Management
  • Direct Reports
  • Employment Law
  • Continuous Improvement
  • Performance Evaluations
  • Facilities Management
  • PTO
  • Sexual Harassment
  • Regulatory Compliance
  • Office Equipment
  • Unemployment Claims
  • Office Administration
  • Performance Management System
  • Administrative Services
  • Employment Legislation
  • Organizational Structure
  • Compensation Programs
  • Vendor Contracts
  • A/P

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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