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Become A Director Information Technology Infrastructure

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Working As A Director Information Technology Infrastructure

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $120,000

    Average Salary

What Does A Director Information Technology Infrastructure Do At Northwestern University

* Establish and maintain standard operating procedures.
* Adhere to and enhance quality standards and delivery methodologies by routinely reviewing procedures and support need metrics.
* Utilize metrics to develop performance goals and outline plan to mark milestones. (Approx.
* In collaboration with the Senior Director, identify the strategic mission of Feinberg Information Systems.
* Manage the implementation of the strategy across the systems administration services unit. (Approx.
* Review, develop and implement an organizational structure to meet the infrastructure support needs of Feinberg.
* Identify processes to manage the demands of departments, centers and institutes.
* Work collaboratively with chairs, administrators and other key personnel to fulfill all requirements.
* In conjunction with NUIT and Northwestern Medicine partners, develop and implement best practices for server maintenance, security requirements and systems controls. (Approx.
* Represent Feinberg on committees, or designate appropriate staff to participate.
* Gather and analyze performance data, and develop and implement changes and/or enhancements based on analysis.
* Support management team in policy implementation, providing guidance and direction specific to the needs of infrastructure, but also in relation to other areas of central information technology. (Approx.
* Participate in the annual budget planning process, creating the annual budget for school infrastructure services, and recommending strategic financial allocation.
* Responsible for financial management of IT infrastructure budget, monitoring performance and accountable to Senior Director for financial performance and decisions. (Approx.
* Other duties as assigned

What Does A Director Information Technology Infrastructure Do At Mantech

* Provide pre-sales engineering support for business opportunities.
* Analyze technical needs, requirements, and state of customers current infrastructure and operations.
* Translate customer requirements to develop architecture and design.
* Assist Capture Managers in developing infrastructure optimization solutions to meet customers needs and requirements.
* Review and validate all solutions to ensure compatibility and consistency with ManTech best practices.
* Validate solution in the form of technical briefings/exchanges with key customer stakeholders.
* Communicate the role and value of the proposed solution to the organization and present the business case for technology investments.
* Assist the Sales and Operations groups with requests for quotes / information, bids, proposals and statements of work.
* Support Community of Practice (COP) to enhance IT Infrastructure solutions “State of the Practice :
* Evaluate new technology, providing recommendations and solutions integrating said technology
* Process development and documentation
* Design, populate and expand collaboration space
* Data resource integration into collaboration spaces (Past Performance, Best Practices, Lessons Learned)
* Working in conjunction with other Group and Business Unit Solution Architects create, maintain and publish methodologies, approaches and best practices in support of ManTech key business area Communities of Practice.
* Identify,mentor and leverage internal Subject Matter Expertise resources
* Surge support for large opportunities and process training requirements
* Use business management tools for tracking time, expenses and project status and documentation.
* Support Sales efforts to meet financial goals.
* Understand and abide by all security and operational policies

What Does A Director Information Technology Infrastructure Do At Qorvo

* Sets the mission and vision of the Infrastructure & Operations organization to foster a business-oriented culture and mindset driven by continual service improvement techniques
* Leads the development of the I&O strategy and roadmap, and ensures its integration with the overall IT and enterprise strategic plans
* Develops and controls the annual operating and capital expenditure budget for I&O to ensure it is consistent with overall strategic objectives of IT and the enterprise and is within plan
* Leverages influencing and negotiation skills across IT and the enterprise to enable cost-effective and innovative shared solutions in achievement of business goals
* Participates in the assessment of external and internal technology capabilities required to achieve desired competitive positioning
* Maintains currency on new technologies and platforms and provides direction on what emerging technologies should be assimilated, integrated and introduced within I&O to ensure IT capabilities respond to the needs of the enterprise's business strategy
* Provides strategic direction and oversight for the design, development, operation and support of IT systems that fulfill the needs of the business, including the full life cycle of technical architecture, infrastructure engineering, infrastructure operations and IT service support
* Works with HR and the IT leadership team to develop an I&O "people strategy" that aligns with the business and IT strategy.
* Continually looks for leading-edge and innovative solutions to the recruitment, development and retention of the I&O workforce
* Serves on IT planning and policymaking committees; drives the development of enterprise technology standards, governance processes and performance metrics to ensure I&O delivers value to the enterprise
* Provides leadership, coaching and direction to the I&O leadership team and staff

What Does A Director Information Technology Infrastructure Do At Dell

* Recognizes and troubleshoots technical problems within acceptable service levels.
* Monitors and reacts to output from tools and systems.
* Depending on priority and complexity of incident, will escalate or troubleshoot accordingly.
* Communicates with cross-functional teams, primarily at the individual contributor level, to provide problem resolution updates.
* Insures incident information is accurate before escalating to other Dell teams.
* Utilizes external and internal resources, including teammates, to investigate technology and build knowledge.
* Regularly contributes to departmental documentation and knowledge bases.
* Understands and leverages technical and incident communication structure; may be asked to participate in cross-functional teams.
* Provides technical expertise in cross-functional and intra-departmental efforts.
* May participate in root-cause analysis, Problem Management, Change Management and Incident management
* May work on multiple problems or projects simultaneously depending on complexity.
* Participates in process and technical improvements to the IT environments and overall customer experience.
* provide technical assistance and consulting to business & internal teams.
* proactive and preventive infrastructure upgrade activities
* detection , troubleshooting and resolution of performance and outage issues
* support of Physical and Virtual Compute infrastructure
* break fix escalation support in production infrastructure
* mentoring and developing junior team members
* continuous accurate documentation of the cloud infrastructureCritical Hiring Criteria

What Does A Director Information Technology Infrastructure Do At University of Rochester

* The Director of Technical Infrastructure will be responsible for maintaining and advancing the entire computer infrastructure that supports the Center for Human Experimental Therapeutics (CHET).
* This includes the Clinical Trial Management System(s) (CTMS) for executing clinical trials, the Electronic Data Capture System(s) (EDC) for receipt of data from clinics worldwide, and a variety of telemedicine applications for our neurologists to visit with patients virtually.
* Responsibilities:
* Develop strategic vision for leveraging the latest technologies for all CHET research needs.
* Manage team of server and network administrators, and help troubleshoot technical problems as they arise.
* Plan and direct advanced systems administration and management tasks to support the proper functioning, organization, accessibility, and documentation of all computing solutions.
* Plan and direct database administration activities in support of the CTMS and EDC applications and custom developed clinical system applications to include: installation and maintenance (application of new versions/patches) of relational database management products; creation and management of user group profiles and end user account configuration, project database design modeling, and performance tuning; project dataset setup; project database connectivity; general query optimization; space management; capacity planning; back-up and recovery and security maintenance.
* Solicit feedback and lead a cross-functional team in developing requirements, investigation, and evaluating potential new CTMS and EDC solutions as required by the business.
* Lead the systems design efforts in association with extensions to the CTMS and EDC systems and/or custom developed clinical computing applications.
* Participate in the establishment and maintenance of standards and procedures for change control, optimization, synchronization, replication, usage, monitoring, and upgrades.
* Coordinate with other CTCC System Administrator(s), third party application, system and database vendors to evaluate and assess the impact of the new technology releases on the CTMS and EDC computing environment/applications.
* Develop, implement, and maintain policies and procedures for database and system with regard to security, monitoring, performance tuning, and change control.
* Develop and manage the validation plans for the installation qualification and operations qualification of the CTMS and EDC systems.
* Maintain all system level IQ validation documentation for these systems.
* Management of the CTMS and EDC Support Line.
* Oversee development of specialized custom computer applications/utilities and web sites in support of clinical operations conducted at the CTCC.
* Keep abreast of trends as they relate to the computer field by self-study by attending job related seminars, courses, or conferences which enhance personal development and strengthen the user service function.
* Perform other related duties, including presentation of seminars, software training materials, courses and instruction on computer services as required.
* Additional responsibilities as requested by Director of CTCC

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How To Become A Director Information Technology Infrastructure

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.


Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.


Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Director Information Technology Infrastructure jobs

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Director Information Technology Infrastructure Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Cheyenne

  • Portuguese

  • Chinese

  • French

  • Carrier

  • Bengali

  • Dutch

  • Thai

  • Hindi

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Director Information Technology Infrastructure

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Real Director Information Technology Infrastructure Salaries

Job Title Company Location Start Date Salary
Director of IT Infrastructure and Operations Realreal Inc. San Francisco, CA Jan 12, 2016 $200,366
Director of IT-Infrastructure & Information Secu GOGO LLC Itasca, IL Aug 17, 2013 $171,823
Director of Technical Infrastructure Barclays Global Investors, N.A. San Francisco, CA Oct 01, 2009 $163,000
Director, IT Infrastructure & Operations Red Bull North America, Inc. Santa Monica, CA Aug 22, 2016 $153,918
Associate Director of IT Infrastructure and Support Forever 21, Inc. Los Angeles, CA Sep 01, 2015 $130,000
Director, IT Infrastructure Imperva, Inc. CA Jul 13, 2011 $124,509 -
Director, IT Infrastructure Imperva, Inc. CA Feb 07, 2013 $122,000 -
Director, IT Infrastructure W.J. Bradley Corporate Services LLC Sandy, UT Nov 04, 2016 $121,046
Director, IT Infrastructure W.J. Bradley Corporate Services LLC Sandy, UT Sep 12, 2015 $120,000
Director, IT Infrastructure W.J. Bradley Corporate Services LLC Sandy, UT Aug 09, 2014 $120,000
Director, IT Infrastructure W.J. Bradley Corporate Services LLC Sandy, UT Oct 29, 2014 $120,000
Director of IT Infrastructure Fareportal Inc. New York, NY May 20, 2013 $110,000
Director of IT Infrastructure Fareportal Inc. New York, NY May 21, 2013 $110,000
Director of IT Infrastructure Fareportal, Inc. New York, NY Oct 03, 2011 $110,000
Director of IT Infrastructure Steve & Barry's LLC Port Washington, NY Mar 13, 2009 $100,000
IT Infrastructure Smartbear Software, Inc. Beverly, MA Feb 23, 2015 $95,000
Director-IT Infrastructure Services The Jewelry Channel Inc. Austin, TX Jan 01, 2015 $93,725 -
IT Infrastructure AQR Capital Management, LLC Greenwich, CT Aug 22, 2016 $90,000 -

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Top Skills for A Director Information Technology Infrastructure


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Top Director Information Technology Infrastructure Skills

  1. Service Delivery
  2. Disaster Recovery
  3. Mpls
You can check out examples of real life uses of top skills on resumes here:
  • Program management of Availability and Resiliency program to improve Service delivery methodology.
  • Upgraded facility to full CAT5 cabling standard Implemented Disaster Recovery and Business Continuity Plan.
  • Deployed MPLS network solution to improve availability and redundancy of branch WAN.
  • Introduced off-site storage rotation to address disaster/recovery.
  • Develop and provide Windows engineers with specifications for Windows servers required within the scope of projects I was working on.

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