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  • Data Practice Director

    Impower.Ai 3.8company rating

    Director information technology infrastructure job in Columbus, OH

    At Impower.ai, we blend technology and strategy to tackle today's most complex business challenges. As the solutions arm of Agility Partners, a leading IT staffing firm, we deliver cutting-edge solutions across our key practice areas: Automation & AI, Software Engineering, Data & Analytics, and Quality Engineering. As we continue to grow, we're looking for passionate, forward thinking leaders to join us in driving meaningful impact for our clients. Role Summary: The Practice Director is a pivotal leadership role at Impower.ai, responsible for overseeing the strategic direction, growth, and management of one of our core practice areas. This role demands a blend of technical proficiency, business acumen, strategic planning, and team leadership to ensure the delivery of high-quality solutions that exceed client expectations. Key Responsibilities: • Strategic Leadership: Define and execute the strategic vision for the practice area, ensuring alignment with the company's overall goals and objectives. • Client Engagement: Foster strong relationships with clients, understanding their business challenges and objectives to propose tailored solutions that deliver value and drive growth. • Business Development: Collaborate with the sales and marketing teams to identify new business opportunities, develop and present proposals, entertain clients, and close deals - responsible for achieving revenue and gross profit goals, in conjunction with sales, to ensure overall growth of the practice. • Operational Excellence: Ensure best practices are followed by Practice Leads to ensure quality project delivery within the practice - ensuring projects are delivered on time, within budget, and with the highest quality standards. • Team Development: Recruit, mentor, and develop a high-performing team, fostering a culture of innovation, continuous learning, and client-centricity. • Thought Leadership: Represent Impower.ai as a thought leader in the practice area, sharing insights and best practices through speaking engagements, publications, and client workshops. Work with Practice Leads to assess and introduce emerging technologies into practice and ensure client adoption. • Be willing to travel up to 20% of the time to meet with clients, attend industry events, and lead team engagements, although frequent travel is not typically expected. Qualifications: • A minimum of 10 years of experience in a consulting or technology environment, with at least 5 years in a leadership role related to the practice area. • Proven track record of developing and growing a consulting practice, including business development, team building, and strategic planning. • Strong client management skills, with the ability to build and maintain relationships at the executive level. • Deep industry knowledge and technical expertise in the practice area. • Excellent communication, presentation, and negotiation skills. • Bachelor's or Master's degree in Business, Technology, or related fields
    $101k-152k yearly est. 4d ago
  • Senior Director, Technical Operations

    Loyal 4.7company rating

    Remote director information technology infrastructure job

    Loyal is a clinical-stage veterinary medicine company developing drugs intended to extend the lifespan and healthspan of dogs. Our mission is to help dogs live longer, healthier lives. We've already achieved significant milestones on our path to earning FDA approval for the first lifespan extension drug for any species. We have three products in our pipeline and are on track for FDA conditional approval within the next year. Loyal is a well-funded startup in growth mode. Our team includes scientists, veterinarians, engineers, operators, and creatives. This role will play a key role in supporting our growth strategies. About the role We're seeking an experienced Senior Director, Technical Operations to provide technical leadership across all CMC disciplines as we advance our programs from early development through commercialization - including preparations for upcoming product launch. This role serves as a cornerstone of our Technical Operations organization, ensuring connectivity, scientific rigor, and technical excellence across process, analytical, and formulation development, manufacturing, and supply. The ideal candidate holds a PhD in Chemical Engineering or a related discipline, brings deep expertise in small molecule and oral solid dosage development, has led early-stage CMC activities, and possesses a proven track record of launching commercial products. You'll integrate and drive the technical aspects of CMC strategy - ensuring robust science, risk-based decision-making, and manufacturing readiness that support Loyal's mission and future launches. This role reports to the Chief Technical Operations Officer and works closely with CMC functional leads and executive leadership. This role reports to the Chief Technical Operations Officer. Your daily work will include Provide technical leadership and integration across process, analytical, and formulation development, ensuring scientific rigor, data integrity, and seamless progression from early development through commercialization. Drive technical connectivity among CMC functions to maintain alignment, consistency, and robust science across all development stages. Lead technical risk assessment, mitigation, and decision-making, ensuring issues are identified, analyzed, and resolved through data-driven approaches. Partner with CMC functional leads and CDMOs to develop and refine scalable, robust, and reproducible processes for drug substance and oral solid dosage drug and finished products. Oversee technical readiness for key milestones including IND/IMPD, NDA/MAA, and commercial launch. Lead or contribute to CMC sections of regulatory submissions and represent Loyal in technical discussions with regulatory authorities. Collaborate closely with Quality, Regulatory, Clinical, and Commercial functions to ensure technical and operational alignment. Mentor and guide internal scientists and external partners to uphold a culture of technical excellence and accountability. About you PhD in Chemical Engineering or a closely related discipline, or equivalent industrial experience with deep technical expertise in process, analytical, and formulation development. 12+ years of experience in biopharmaceutical CMC development and manufacturing, with increasing technical leadership responsibilities. Proven experience leading early CMC development through successful product launch, including process validation and technology transfer. Experience with small molecules and oral solid dosage forms strongly preferred. Strong understanding of process and formulation design, scale-up, and control for both drug substance and drug product. Demonstrated success guiding CDMOs and cross-functional CMC teams through complex technical challenges. Comprehensive knowledge of global CMC regulatory expectations (FDA, EMA, ICH) and ability to translate technical findings into regulatory strategies. Excellent technical judgment with the ability to synthesize complex data into clear, sound decisions. Collaborative, pragmatic, and thrives in a fast-paced, matrixed, mission-driven biotech environment. Nice to have Experience building or scaling Technical Operations capabilities during the transition from development to commercialization. Familiarity with lifecycle management, continued process verification, and commercial supply optimization. Experience with veterinary or animal health manufacturing. Passion for Loyal's mission to bring science-driven longevity therapeutics to dogs. Salary range: $230,000 - $280,000 Loyal benefits Full-coverage health insurance - medical, dental and vision - for you and your dependents $1,000 home office equipment stipend $1,200/year learning budget for books, courses, etc. $250/month wellness budget for gym, cleaners, spa, food, etc. All 3-day weekends are turned into 4-day weekends 🎉 Unlimited vacation and paid holidays Paw-ternity leave - adopt a dog and get a day off with your new family member 🐶 Competitive salary Company equity options grant for new hires Loyal is founded and led by a first-gen female CEO and is proud to be an equal opportunity employer. We do not discriminate against applicants based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Our values Lean into moonshots We don't settle for incremental change. We have the bravery to take risks and shoot for the impact we want to have. Opportunity is at the intersection We lean into combining disciplines, expertises, and perspectives not normally adjacent. We design our organization to facilitate cross-pollination and cross-collaboration. We reject silos. Expertise without ego Titles do not determine who has a voice. We work on hard technical problems and have a ton of fun while at it. Learning by doing Our path is novel and many things we are doing have never been done before. We lean into MVPs and are open to unexpected outcomes. Lead with context We value leading with context. We equip people with the context and background necessary to make their own decisions and act in the best interest of Loyal. We empower teams to succeed. Empathy and respect for all life Our patients are not just numbers. Our work is intentional, thoughtful, and guided by respect for life. We take our responsibility to pets and pet parents seriously.
    $230k-280k yearly Auto-Apply 16d ago
  • Director, Data Infrastructure

    Kiavi 4.0company rating

    Remote director information technology infrastructure job

    Kiavi is one of the nation's largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses. Formerly known as LendingHome, we're committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country. Combining our technology and industry expertise, Kiavi has grown to a team of over 400 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company's Most Innovative Companies, and many more. Loans Funded: $27 billion in loans funded Homes financed: 100,000+ projects funded for our customers across the country Geography: 45 states + D.C. where we lend to REIs so they can revitalize neighborhoods Employees: Over 450 employees with competitive benefits and perks This position is required to be located in either Pittsburgh or San Francisco with the ability to go into the office once a week. The Opportunity Kiavi holds a distinct advantage over our competitors, built on 10+ years of proprietary loan origination data and a purpose-built loan origination system. This combination enables us to originate loans faster and more efficiently, with fewer errors and superior credit performance. We are now aggressively doubling down on this strategy, to achieve this, we are seeking a seasoned Director of Engineering to lead Data Infrastructure, MLOps, and data support efforts for teams relying on data. As the leader of our world-class team of Data Engineers and MLOps engineers, you will be at the center of this transformation. You are responsible for building the platform for powering Kiavi's AI strategy and will directly contribute to the acceleration of using Data/AI/ML towards changing the way we do lending. Your primary mission is to build the Data and AI/ML Foundation to enable all of Kiavi's Data and AI/ML initiatives through a highly available, modern Data Stack. The ideal candidate will have real-world experience in building Data and AI/ML Platforms with proven expertise in managing both Data Engineering and MLOps architecture. This includes hands-on experience in Data Pipelines, Data Analytics, traditional ML and modern Gen AI capabilities. You will play a pivotal role in building upon Kiavi's past achievements, leveling up the team with your best practices, and delivering the next wave of AI-driven success for Kiavi. Location Required location in Pittsburgh or San Francisco / Hybrid (Max 1 day a week in office expectation) What You'll Do (The Role) Lead & Mentor a high-performing, skilled, Data Engineering and MLOps team including engineers, senior technical program manager and other technical staff. You'll be responsible for hiring, coaching, and mentoring, with a strong emphasis on developing the careers of your engineers. Foster Team and Career Development: Formalize and champion career growth across the Data Infrastructure and MLOps teams. Ensure every team member has a clear career path and an active development plan. Drive Technical Strategy & Vision: You will lead the collaborative development of the technical vision and roadmap for our Data and AI/ML platform. You'll partner closely with senior leaders across Risk, Data Analytics, Data Science, and Product Management to co-define the strategy, ensuring it is context-aware of Kiavi's size, capacity, and product needs to drive organization-wide adoption. You will also serve as an "operational steward" for the data stack, prioritizing core infrastructure and maintainability. Your ultimate goal is to build a scaled, efficient, and well-governed platform founded on reproducibility, explainability, bias elimination, and sustainability for all AI/ML initiatives. Platform Architecture & Scalability: Work closely with architecture specialists on the team to ensure Kiavi has a scalable core data platform that meets business needs. Identify and prioritize hidden tech debt in the stack that lowers engineer and stakeholder productivity. See that data is efficiently captured, processed, stored, and made accessible across the organization. Drive evolution of the multi-warehouse ecosystem (Snowflake and Databricks) to provide a reliable, high-performance foundation for analytics, machine learning, and business decision-making. Foster Customer-Centricity: Support customer-facing initiatives and internal data-dependent teams with a customer orientation. Communicate the “Why” and make certain the platform and infrastructure are built and managed to directly meet customer and internal stakeholder requirements for speed, reliability, and data quality. Execute with Excellence: Lead your team in delivering complex, large scale projects where availability, accuracy and security are critical. This includes hands-on technical design, code reviews, and scalable architecture guidance. You will also oversee the data infrastructure layer that powers analytics and AI, ensuring seamless data movement, orchestration, and integration with core engineering systems. Align Business and Infrastructure Needs: Drive adoption of tooling and governance by being the champion for ensuring business stakeholder input is integrated into all major infrastructure choices. Accountability and Ownership: Define and ensure clear ownership and prioritization processes across Data Infrastructure and MLOps to eliminate ambiguity and ensure timely resolution of cross-functional requests. You will institute effective capacity planning that correctly reflects prioritized business needs and guarantees a reliable mechanism for completing small, high-value tasks alongside larger strategic initiatives. You will partner closely with Engineering and DevOps to ensure end-to-end reliability and operational alignment among data pipelines, applications, and platform services Own the Full Lifecycle: You will lead the end-to-end execution of your team's roadmap, from initial planning and milestone definition with Technical Program Management / Product Management, to co-developing OKRs, managing timelines, communicating risk, and collaborating with key stakeholders throughout. Value Realization & Cost Optimization: Ensure Kiavi has a structured process and data for real-time cost measurement. Articulate the quantified value proposition of infrastructure investments to leadership and business partners. Prioritize investments based on clear ROI and business impact, while strategically reducing spend on low-value initiatives. Operational Monitoring and Governance: Lead the team to build and implement robust monitoring beyond basic uptime, specifically focusing on model drift/decay and performance feedback loops to assess the ongoing health and risk level of production models. Optimize for Speed through Stability: Champion an approach where compliance, risk management, and infosec are built into all processes, embedding scalable solutions and guardrails that protect regulatory integrity and security without slowing delivery. Ensure that foundational platform work that minimizes technical debt drives the roadmap, enabling the team to maintain high velocity and rapidly adapt to new business needs. Champion Quality: Set and maintain a high bar for engineering and operational quality, with a sharp focus on the compliance and correctness required in our lending systems. You'll leverage customer and system data to iterate and improve our products rapidly. Resource Allocation & SDLC: Partner with cross-functional teams to ensure their needs are captured during planning cycles and provide dedicated or rotational support for teams relying on data infrastructure. Work with Technical Program Manager to drive predictable delivery timelines. Operate with standardized SDLC practices so that models, data and systems are auditable and reproducible by default (rather than by request). What We're Looking For (Qualifications) Proven Data and AI/ML Leadership: You have successfully led a team in building and shipping production Data and MLOps/LLMOps Infrastructure to achieve concrete business goals. Scaled Platform Experience: You have experience leading platform teams at a medium-to-large company, demonstrating the ability to transition from scrappy builds to a scaled, mature platform that supports diverse AI/ML use cases across multiple business functions (e.g., Risk, Data Science, Revenue teams). Technical Depth: You are a former data or ML engineer and not afraid to "dive deep." You can comfortably lead technical design discussions, review code, and challenge your team on technical trade-offs. You are an active, hands-on technical leader who maintains deep fluency in the platform's architecture and implementation details. You have used industry-leading Data and AI/ML systems such as Databricks, Snowflake, AWS SageMaker, Kubeflow, etc. You are proficient in understanding data pipelines, addressing latency, and communicating best practices for tools such as Airflow, Dagster, etc. You have experience in building highly available systems using Kubernetes, Kafka, etc. You are familiar with modern LLM evaluation, telemetry and observability platforms (e.g., Langfuse, MLflow, LangGraph, or equivalents), and understand how to leverage these tools to manage model performance, cost, and safety in production. You have some experience integrating and managing data systems with specialized frameworks such as MCP (Model Context Protocol), or other proprietary/niche model evaluation and telemetry tools. You are open to understanding the system's 'guts' as a 'player-coach' and may occasionally write a query, script, or build a prototype to demonstrate technical direction or unblock a critical path People Leadership: You are an exceptional people manager who knows how to attract, develop, and retain top talent. You see mentorship and curiosity as important parts of your leadership role, and you regularly seek feedback from your reports and your peers to build trust and become a better leader. You are adept at setting Director-level strategy while maintaining a high degree of accountability for execution, ensuring important tasks and critical decisions within your purview are handled effectively without excessive delegation. Collaborative Decision-Making: Demonstrated ability to solicit, synthesize, and incorporate diverse technical and business viewpoints into strategic decisions, fostering a "Disagree and Commit" culture and driving disciplined decision-making through clear role definition and streamlined cross-functional processes. Execution: You have a track record of delivering complex, large-scale projects in a dynamic, fast-paced business environment. Clear Communication: You can clearly articulate a vision, create alignment, and communicate technical and business risks to stakeholders at all levels. You communicate well within your cross functional team, with stakeholders, and across cross-functional teams that depend on your team's output. Experience: You have 10+ years of software engineering experience, including at least 5+ years in a direct people management role. B.S. degree (or higher) in Computer Science, Engineering, or a related technical field (or equivalent experience). No real-estate or mortgage experience is needed, but a hunger to learn our business is! Kiavi takes a market-based approach to pay, and pay may vary depending on your location. Work locations are categorized into one of three tiers based on cost of labor for that geographic area. These ranges may be modified in the future. Region 1 - $207,300 - $310,900 + 20% bonus + equity + benefits Region 2 - $197,000 - $295,400 + 20% bonus + equity + benefits Region 3 - $163,500 - $280,000 + 20% bonus + equity + benefits To find a location's tier, please refer to ******************************* The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value benefits. Benefits and Perks Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost. Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for individual coverage and $2,000 for dependents. Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary. Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation. Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager. Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers. 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested. Protect yourself from recruitment scams: If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending ************* *******************. You will never be asked for payments of any kind during the process. We also never communicate with candidates via Whatsapp at any point during the recruitment process. We won't ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter. You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns. Kiavi is an Equal Opportunity Employer San Francisco Fair Chance Ordinance Police Code, Article 49 We use E-Verify to confirm the identity and employment eligibility of all new hires.
    $197k-295.4k yearly Auto-Apply 1d ago
  • Director of Azure Infrastructure

    Mpowerhealth

    Remote director information technology infrastructure job

    HaloMD Who We Are: HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements. We are seeking an experienced Director of Azure Infrastructure to lead our cloud engineering and DevOps architecture initiatives. This strategic leadership role will be responsible for designing, implementing, and managing our Azure cloud infrastructure while driving DevOps transformation across the organization. Responsibilities Key Responsibilities Strategic Leadership Define and execute the Azure cloud infrastructure strategy aligned with business objectives and technology roadmap Lead the design and implementation of scalable, secure, and cost-effective Azure architectures Drive DevOps culture and practices across engineering teams, promoting automation, collaboration, and continuous improvement Establish cloud governance frameworks, security standards, and compliance requirements Partner with executive leadership to develop multi-year infrastructure and platform strategies Technical Architecture Architect enterprise-scale Azure solutions leveraging IaaS, PaaS, and SaaS offerings Design and implement CI/CD pipelines, infrastructure as code (IaC), and automated deployment frameworks Oversee the implementation of containerization strategies using Azure Kubernetes Service (AKS) and container registries Drive adoption of modern DevOps toolchains including Azure DevOps, GitHub Actions, Terraform, and ARM templates Establish monitoring, logging, and observability standards using Azure Monitor, Application Insights, and Log Analytics Team Leadership & Development Build, mentor, and lead a high-performing team of cloud engineers, DevOps engineers, and infrastructure architects Foster a culture of innovation, technical excellence, and continuous learning Develop technical roadmaps and career growth paths for team members Conduct performance reviews, set goals, and provide coaching to direct reports Operational Excellence Ensure high availability, disaster recovery, and business continuity of cloud infrastructure Optimize cloud costs through resource management, right-sizing, and architectural improvements Establish SLAs, SLOs, and SLIs for infrastructure and platform services Lead incident response and post-mortem processes for infrastructure-related issues Drive automation initiatives to reduce manual operations and improve efficiency Qualifications Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred) 10+ years of experience in infrastructure, cloud engineering, or DevOps roles 5+ years of leadership experience managing technical teams Expert-level knowledge of Microsoft Azure services and architecture patterns Strong experience with Infrastructure as Code tools (Terraform, ARM, Bicep) Proven track record implementing DevOps practices and CI/CD pipelines Deep understanding of networking, security, and identity management in Azure Experience with containerization and orchestration technologies (Docker, Kubernetes) Strong knowledge of scripting and automation (PowerShell, Python, Bash) Preferred Qualifications Microsoft Azure certifications (Azure Solutions Architect Expert, DevOps Engineer Expert) Experience with multi-cloud environments (AWS, GCP) Background in software development or site reliability engineering Experience with Agile/Scrum methodologies Knowledge of FinOps practices and cloud cost optimization Experience in highly regulated industries (finance, healthcare, government) Technical Skills Azure services: Compute, Storage, Networking, Security, Monitoring, AI/ML DevOps tools: Azure DevOps, GitHub. IaC: Terraform, ARM templates, Containers: Docker, Kubernetes, AKS, Azure Container Registry Configuration management: Ansible, terraform. Monitoring: Azure Monitor, Prometheus, Grafana, ELK stack Security: Azure AD, Key Vault, Security Center, Sentinel Leadership Competencies Strategic thinking and vision setting Strong communication skills with technical and non-technical stakeholders Ability to influence and drive change across the organization Budget management and vendor negotiation experience Strong problem-solving and decision-making capabilities Ability to balance technical debt with innovation Perks & Benefits: Fully Remote - Work from anywhere within the United States with reliable high-speed internet Multiple medical plan options Health Savings Account with company contributions Dental & vision coverage for you and your dependents 401k with Company match Vacation, sick time & Company paid holidays Company wellbeing program with health insurance incentives What's Next? If you're ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.
    $127k-187k yearly est. Auto-Apply 20d ago
  • Director, AI Infrastructure

    Vultr

    Remote director information technology infrastructure job

    Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr We are seeking a Director, AI Infrastructure to lead the engineering teams responsible for building, operating, and troubleshooting Vultr's AI clusters. This role focuses on translating technical strategy into reality by driving execution, ensuring reliability at scale, and partnering with cross-functional teams to deliver high-performance infrastructure. You will oversee the engineering responsible for our GPU cluster deployments, orchestration frameworks, and overall fleet operations. This is a hands-on leadership role for someone who excels in scaling systems, optimizing performance, and guiding teams through complex technical work - without being the sole owner of company-wide infrastructure strategy. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of AI Infrastructure. Key Responsibilities Lead engineering team responsible for implementation, scaling, and operation of AI compute clusters. Partner with senior leadership to shape infrastructure roadmaps and translate high-level strategy into actionable engineering plans. Drive execution of cluster deployments, hardware bring-up, node-level configuration, integration and validation with orchestration systems. Oversee engineering efforts related to GPU fleet growth, networking design integration, and storage systems that support ML and high-performance workloads. Ensure reliability, performance, and availability of the infrastructure through monitoring, automation, and well-defined operational processes. Work with AI/ML teams, SRE, networking, and hardware engineering to align cluster capabilities with training and inference requirements. Improve provisioning, configuration management, and lifecycle operations for large bare metal and GPU fleets. Contribute to the design of multi-tenant scheduling, workload management, and resource orchestration, in partnership with the cluster architect. Manage technical incident response and proactively identify areas for performance improvement or architectural refinement. Mentor and grow engineering talent, fostering a high-performance, detail-oriented culture. Collaborate closely with Product to clarify requirements, delivery timelines, and customer-facing capabilities. Qualifications Extensive experience (typically 8-12 years) in infrastructure engineering, HPC, large-scale systems, or similar domains. Strong understanding of AI compute infrastructure, including GPU/CPU clusters, distributed training workflows, and high-performance networking (InfiniBand/RDMA). Experience running production bare metal platforms or hardware fleets at meaningful scale. Technical depth in Linux systems, Kubernetes or Slurm, provisioning tools (Terraform, Ansible), observability stacks, and networking fundamentals. Hands-on experience with cluster operations, hardware bring-up, distributed systems, or ML workload scaling. Demonstrated ability to lead and develop engineering teams while staying close to the technical details. Excellent cross-functional communication and ability to partner with architecture, AI/ML, SRE, Networking, and Infrastructure Operations teams. Strong execution mindset with the ability to translate strategic goals into measurable engineering deliverables. Compensation $160,000 - $185,000 This salary can vary based on location, years of experience, background and skill set. Inclusion & Privacy We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.
    $160k-185k yearly Auto-Apply 2d ago
  • Senior Director, Enterprise IT and SecOps

    Quartz Bio 4.5company rating

    Remote director information technology infrastructure job

    QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities. Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions. Position Summary We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment. As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization. The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals. Key Responsibilities Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools. Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan. Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience. Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors. Foster a culture of accountability, innovation, and continuous improvement. Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations. Ensure service level agreements (SLAs) and performance metrics are met. Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework. Ensure IT systems and processes align with regulatory and internal standards. Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider. Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions. Develop and maintain IT asset management and lifecycle processes. Establish and monitor KPIs to measure IT and security performance and user satisfaction. Develop and manage the IT budget, including forecasting and cost optimization strategies. Establish and maintain business continuity and disaster recovery plans. Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities. Lead change management initiatives related to enterprise IT and security implementations. Ensure seamless onboarding and offboarding processes from a systems and access perspective. Monitor emerging threats and proactively adjust security posture and tools. Champion user training and awareness programs for IT systems and cybersecurity best practices. Qualifications Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions. Minimum of 10 years of experience in managing teams. 10 + years of experience working with internal stakeholders Proven success managing complex IT environments and security programs in high-growth or startup settings. Proven experience implementing and managing an O365 tenant across enterprise environments. Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks. Demonstrated success in managing GRC and SecOps through third-party providers. Relevant certifications (e.g., CISSP, CISM, PMP) are a plus. Experience with compliance audits and risk assessments. Excellent leadership, communication, and vendor management skills. Proven executive leadership and strategic impact. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Skill in defining and collecting metrics to gauge project progression. Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others. Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff. Ability to manage geographically dispersed project teams. Preferred: Experience in the life sciences industry or regulated environments. Leadership expectations: Follow Company's Principles and code of ethics on a day-to-day basis. Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders. Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy. Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities. Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process. Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations. Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders. Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork. Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders. Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities. Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success. Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success. Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team. Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success. #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
    $203.2k-304.8k yearly Auto-Apply 9d ago
  • IT Manager - Business Operations (Remote)

    Oregon Tool

    Remote director information technology infrastructure job

    Go one better, together. We've built something we're extremely proud of, and we think it's time you became part of it. Working at Oregon Tool, Inc., you'll build your career and do your best work while contributing to the whole of the company. We're for those who lean into challenges and expect that same attitude from the people around them. We're a goal-oriented organization that's firmly committed to creating opportunities for Team Members' talents to shine and inspire the individuals around them so that we all win together. At 2,400 Team Members across the globe, you're more than just a link in a chain. From new products, programs, and business units, Oregon Tool, Inc. gives you the space to make systemic change within our business. How will you make your mark? HOW YOU MAKE AN IMPACT: The IT Manager, Business Operations is responsible for leading a team of IT Business Analysts within IT who are focused on Manufacturing, Procurement, SIOP, and Engineering business functions, while serving as a liaison between mid-level management and IT to collect, analyze, communicate, and validate business needs for changes impacting information systems. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the specific functional organization to achieve its goals. Additionally, this role is a forward-thinking leadership position, focused on suggesting ways to improve business operations with systems and exploring technology in the market that could add value to the organization in the future. The position is a blend of people leadership and development, stakeholder management, project management, and business systems analysis and solutioning. THE DETAILS: * Leadership: Lead and mentor IT Business Analysts across Operations (Manufacturing, Procurement, SIOP, Engineering). Provide coaching, cross-training, and career development while ensuring compliance with IT structures and leveraging industry trends. Act as a subject matter expert, guiding technical practices in coding, testing, and deployment. * Stakeholder Management: Serve as liaison between business functions and IT, managing release strategies, coordinating transitions, and collaborating across teams to streamline processes. Ensure software solutions meet standards for performance, quality, and security. * Project Management: Direct projects and support team execution, prepare release plans and notes, track metrics, and facilitate business process modeling (as-is/to-be). * Systems Analysis & Solutioning: Design and implement technical solutions across platforms, perform hands-on development, and establish standards and automation to accelerate delivery. Apply advanced problem-solving to resolve complex technical challenges. Availability: * Available to work on site as required by job; eligible for domestic and international travel several times per year up to two weeks' duration QUALIFICATIONS & SKILLS: * Bachelor's degree in business, computer science, information technology, or a related field, or equivalent experience * 7+ years driving business transformation through IT execution * Proven management/supervisory background, motivating and guiding technical IT teams * Expertise in analyzing software systems across Manufacturing, SIOP, Engineering, and Procurement domains * Strong grasp of project management methodologies and feasibility analysis (effort, time, cost) * Exceptional problem-solving and analytical decision-making * Skilled at managing multiple projects in high-pressure environments * Strong leadership, organization, and time management capabilities * Effective communicator in both technical and non-technical contexts * Creative thinker with ability to design innovative solutions * Collaborative team player with experience leading dispersed teams * Proactive learner, adaptable to new technologies and trends * Initiative-driven, translating goals into actionable results * Proficient in Microsoft Office and SAP; experienced in project planning, prioritization, and monitoring At Oregon Tool, we provide a reasonable, good-faith estimate of the compensation range for this role is $160,000. Final offers are based on various factors such as experience, skills, qualifications and internal equity. This range may vary based on geographic location where the position is filled, and most new hires are not typically hired at the top of the range. WHAT WE OFFER: * Medical, Dental, and Vision Benefits available on day one (no waiting period) * 401k matching (100% of first 3%, 50% of next 3% = 4.5% match on 6% contribution) * Earn up to 120 hours vacation during your first year of service * One paid Community Involvement Day available per calendar year * Global company with small company feel * Casual work attire WHO WE ARE: Oregon Tool, Inc. is a global, premium-branded, aftermarket-driven precision-cutting-tool platform. At Oregon Tool, Inc., it is our goal to create, cultivate and sustain a global, inclusive culture, where differences drive innovative solutions to meet the needs of our employees and customers. We invite and encourage applications from all skilled individuals, including from groups that are traditionally underrepresented, not just because it's the right thing to do, but because it makes our company #SharperTogether. To learn more about our company and history visit us at: ****************** Oregon Tool, Inc. will only employ those who are legally authorized to work. Any offer of employment is contingent on a background investigation and drug screen. Oregon Tool, Inc. does not discriminate based on sex, race, color, religion, age, marital status, national origin, citizenship, disability, veteran status, or any other status protected under law. During the application process we will not ask for or collect any confidential, proprietary, or sensitive personally identifiable information (e.g., date of birth; driver's license number; or credit card, bank account or other financial information). If you submit such information, you do so at your own risk, and we will not be liable to you or responsible for consequences of your submission. This notice should not be construed as an offer of employment or creating any terms of employment. #LI-VR1 #LI-Remote #LI-UnitedStates
    $160k yearly 12d ago
  • IT Director, Applications & AI Ops

    Genesys 4.5company rating

    Remote director information technology infrastructure job

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. What this role is: This is a pivotal leadership role that sits at the intersection of enterprise technology, global operations, and digital transformation. As the Director of Applications & AI Ops, you will be the strategic force behind the delivery, performance, and continuous innovation of our enterprise application ecosystem. You'll oversee global teams, ensure seamless service delivery, and champion intelligent automation through AI and analytics. As a key member of the IT Business Solutions Team, you will help shape and execute the enterprise application and AI operations strategy that enables scalable digital transformation, directly influencing business performance, efficiency, and customer outcomes. Your mission: drive operational excellence and scale solutions that empower the business to move faster, smarter, and more efficiently. What this role isn't: This is not a hands-off, status-quo leadership position. It's not limited to maintaining systems or reacting to incidents. This role does not operate in isolation - it's deeply cross-functional and global. If you're looking for a narrow IT management job or a strictly technical delivery role, this isn't it. This role is about transformational leadership, strategic vision, and the orchestration of outcomes across people, platforms, and partners. What you'll bring to the table: You're a visionary leader who thrives on transforming complex IT operations into streamlined, scalable ecosystems. With a potent blend of strategic thinking, technical acumen, and a global mindset, you know how to lead through change and bring out the best in diverse, distributed teams. You are as comfortable shaping enterprise strategy with executives as you are driving operational excellence with delivery teams. Your approach is data-driven, people-focused, and relentlessly forward-looking - always seeking opportunities to innovate, optimize, and deliver exceptional business outcomes. Some details about what you'll do: * Define and execute a comprehensive global strategy for enterprise application operations and delivery. * Lead day-to-day operations across platforms to ensure uptime, performance, and user satisfaction. * Oversee release management, change control, and incident response processes under ITIL/Agile principles. * Drive delivery of large-scale programs, including new implementations, upgrades, integrations, and cloud migrations. * Collaborate with architecture, engineering, and business stakeholders to shape solutions that drive business value. * Build and lead a high-performing global team across diverse geographies and time zones. * Manage global vendor relationships and offshore delivery centers with clear SLAs and KPIs. * Continuously explore and implement AI-driven insights, analytics, and automation to optimize delivery and support. * Drive financial stewardship across the function - accountable for budget planning, resource allocation, and vendor optimization to maximize ROI. * Develop and mentor emerging leaders, fostering a culture of innovation, accountability, and continuous improvement. * Establish governance frameworks to manage performance, innovation, and risk across the global application and AI ecosystem. Requirements: * 15+ years in IT operations, application delivery, or service management, with global scope. * Demonstrated success leading global teams across time zones and cultures, including onshore/offshore models. * Experience with enterprise application platforms and ecosystem integrations. * Proficiency in Agile, DevOps, and ITIL frameworks. * Track record of driving operational transformation, including automation, analytics, and AI/ML integration. * Proven success managing large-scale budgets, optimizing vendor investments, and delivering measurable ROI on technology initiatives. * Experience with AI/ML technologies and cloud-based service models (e.g., SaaS, PaaS). * Experience managing enterprise vendors and partner ecosystems with accountability for SLAs and commercial governance. * Ability to present to and influence senior stakeholders with data-driven insights and operational storytelling. * Excellent communication, change management, and stakeholder engagement skills. * Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $149,900.00 - $278,500.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
    $149.9k-278.5k yearly Auto-Apply 43d ago
  • Director of Platform Operations - Infrastructure

    Upwork 4.9company rating

    Remote director information technology infrastructure job

    Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond. Upwork's platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X. About the Role As the Director of Platform Operations, you'll lead the evolution of Upwork's foundational infrastructure, ensuring our platform's resilience, scalability, and innovation-readiness. You'll oversee a globally distributed team driving initiatives across Kubernetes modernization, CI/CD platform services, developer tooling, and AI/ML infrastructure enablement. This high-impact leadership role requires strategic vision, operational excellence, and deep collaboration across engineering, product, and business teams to scale Upwork's next-generation platform capabilities. Responsibilities Lead global operations for core infrastructure platforms, including Kubernetes (EKS), developer environments, CI/CD systems, and enterprise integrations, ensuring performance, reliability, and security. Define and execute the roadmap for secure, multi-tenant infrastructure that powers engineering and AI/ML workloads across the company. Drive automation for build and release processes, incident response, and compliance readiness while maintaining strong reliability standards. Oversee platform-wide observability, including logging, monitoring, distributed tracing, and SLO instrumentation. Partner with AI platform teams to operationalize next-gen infrastructure such as GPU provisioning, MCP/Agent Marketplace, and model-serving environments. Recruit, mentor, and scale a high-performing, globally distributed team that fosters innovation and technical excellence. Represent infrastructure operations in strategic planning and architectural reviews, influencing company-wide platform investments and direction. What It Takes to Catch Our Eye Proven experience (10+ years) in software engineering with 3+ years leading high-performing infrastructure or platform teams. Deep technical expertise in cloud-native systems, Kubernetes, CI/CD platforms, and distributed systems operations. Experience designing and scaling AI/ML platforms for model training, deployment, and monitoring. Demonstrated success in building reusable, self-service platforms that accelerate developer productivity. A growth-minded leader with exceptional communication and collaboration skills who thrives in cross-functional environments. Come change how the world works. At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation$195,000-$280,000 USD To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice
    $195k-280k yearly Auto-Apply 9d ago
  • Manager, IT Infrastructure

    Taxact Inc.

    Remote director information technology infrastructure job

    Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. Taxwell is a leading digital tax filing platform formed in 2022 from the combination of Drake Software and TaxAct . These two longstanding organizations offer customers professional and do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. Taxwell brands are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. Taxwell is an organization of forward thinkers looking to add industry experts to our growing team . The Manager, IT Infrastructure is responsible for the reliability, security, and scalability of our hybrid environment. This role will manage a small team, own day-to-day operations and troubleshooting, drive our datacenter-to-cloud migration, and partner closely with InfoSec on hardening and compliance. This is a hands-on role that blends people leadership, architecture, operations, and project delivery to keep critical services up, performant, and secure. Light, occasional travel is possible. RESPONSIBILITIES: The primary responsibilities of this position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at management discretion. Lead and develop a small infrastructure/operations team; set goals, coach, and manage performance. Own uptime, performance, capacity, patching, and lifecycle management for: Cloud: AWS (organizations, networking, IAM, EC2, backups, cost governance) On-prem: VMware vSphere/ESXi, Pure Storage, Dell servers/storage, Cohesity backups, Cisco networking. Endpoints: NinjaOne RMM Help Drive DC to cloud migration (assessment, landing zones, patterns, refactoring/rightsizing, cutovers, rollback plans, etc.). Partner with Security on vulnerability management and maintain SOC 2, PCI, Indiana STIG compliance frameworks Own relevant vendor relationships & support escalations Aid in contracts, renewals, and resource/capacity planning Oversee relevant disaster recovery testing; ensure RTO/RPO targets. Lead/assist in complex troubleshooting across network, storage, compute, and cloud services. Maintain detailed documentation of systems, configurations, processes, standards, diagrams, recovery procedures, and policies. Utilize and implement automation, scripting, and AI tooling to help the teams accelerate projects, automate processes, and orchestrate Infrastructure IT operations. Work closely with cross functional teams and stakeholders to define requirements, plan, and execute system projects. Perform other related duties as assigned or requested. Education and Experience: Bachelor's degree or higher in Information Technology/Information Systems or related field of study. 6-10+ years in infrastructure/operations, including 2+ years leading engineers QUALIFICATIONS: Expertise in Windows operating systems. Linux is nice to have. Strong VMware administration; familiarity with Cohesity, Pure Storage, and Dell infrastructure. Strong Cisco\Meraki networking fundamentals (routing/switching, firewalls, VPNs, segmentation). Proficiency in AWS and hybrid environments with a focus on infrastructure core services (VPC, EC2, Transit Gateways, IAM, Route53, CloudFormation, S3, RDS, etc.) Experience with automation tools (e.g., CloudFormation , Ansible, NinjaOne, AWS SSM). Familiarity with containerization (e.g., Docker, Kubernetes) and virtualization technologies. Expertise and understanding of complex Active Directory environments. Strong knowledge of cybersecurity best practices and compliance frameworks. Proven incident management and root-cause analysis; excellent stakeholder communication. Able to design and execute migrations, write/run change plans, and coordinate cutovers. Scripting/automation mindset (PowerShell preferred); comfortable with IaC and CI/CD concepts. Strong knowledge of cybersecurity best practices, compliance frameworks (STIG, PCI, SOCII, CIS/NIST) and backup/DR disciplines. CERTIFICATIONS: Relevant certifications such as the following are preferred: AWS Certified Solutions Architect (Associate or Professional) AWS Certified Specialties Cisco CCNP CompTIA Security+ or Network+ Palo Alto PCSFE VMWare Professional or Design SOFT SKILLS: Strong problem-solving and analytical skills. Excellent team oriented and leadership abilities. Ability to work independently and as part of a team. Strong verbal and written communication skills Time management skills to successfully handle individual workload without consistent oversight. Strong interpersonal skills to support positive and productive interactions with end users, team members, management, and peers. At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at ************** or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.
    $96k-127k yearly est. Auto-Apply 1d ago
  • IT Manager - Infrastructure

    Walton Signage

    Remote director information technology infrastructure job

    THIS IS A REMOTE POSITION. Walton Signage is a well-respected, innovative company in the signage industry. The Company serves large, national or corporate accounts with turnkey installation of high quality signage systems and has been listed several times as one of Inc. Magazine's fastest growing companies. This position serves as the strategic and operational leader for Walton Signage's IT department. The role is responsible for overseeing technology infrastructure, cloud architecture, end-user support to ensure reliable and secure business operations. The IT Manager will lead efforts to deliver scalable solutions, drive automation, and align technology initiatives with Walton's corporate objectives. Key Responsibilities Oversee daily IT operations and ensure system uptime, performance, and security across the organization. Manage IT helpdesk, prioritize tickets, and ensure high-quality support for all end users. Own vendor relationships for Security, cloud, infrastructure solutions, Lead implementation of IT projects including hardware rollouts, system upgrades, and workflow automation. Develop, implement, and maintain cybersecurity standards, policies, and training. Monitor IT budgets and control costs related to procurement, licensing, and maintenance. Supervise, mentor, and evaluate IT technical resources. Collaborate with leadership to develop long-term IT strategy and technology roadmap. Maintain accurate documentation for systems, processes, and network configurations. Ensure compliance with internal controls, data governance, and audit requirements. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 10+ years of progressive IT leadership experience, preferably in a multi-site or project-based organization. Strong technical knowledge of network systems, cloud services, security and identity management Demonstrated ability to manage IT budgets, vendor contracts, and service-level performance. Exceptional troubleshooting, communication, and project management skills. Proven leadership skills with the ability to mentor teams and manage cross-functional initiatives. Strategic thinker with hands-on technical problem-solving ability. Process-oriented mindset with strong documentation and compliance discipline. Excellent interpersonal skills and the ability to work across departments. Ability to thrive in a fast-paced environment and adapt to shifting priorities. Netsuite Experience Experience with EDI, APIs, Integrations Inventory, WMS, Shipping, logistics, project management Preferred Competencies Strategic thinker with hands-on technical problem-solving ability. Process-oriented mindset with strong documentation and compliance discipline. Excellent interpersonal skills and the ability to work across departments. Ability to thrive in a fast-paced environment and adapt to shifting priorities. Netsuite Experience Experience with EDI, APIs, Integrations Inventory, WMS, Shipping, logistics, project management We are an Equal Opportunity and Affirmative Action Employer PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •While performing the duties of this job, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse. •The employee is frequently required to talk, hear, and bend and twist neck. •The employee may occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds. •Specific vision abilities required by this job include close vision and distance vision. •Travel may be required. Benefits: Walton Signage offers medical benefits on the 1st of the month following start date, 401(k) with 100% match up to 4% and full vesting after 90 days, paid time off, holidays, and competitive compensation commensurate with experience. To apply please complete the preliminary application online.
    $89k-119k yearly est. 10d ago
  • Manager Infrastructure Services - Remote

    Martin's Point Health Care 3.8company rating

    Remote director information technology infrastructure job

    Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The Manager, Infrastructure Engineering is responsible for the effective management of the Infrastructure Engineering team and respective processes that support the IT compute, storage, network security, telecommunications infrastructure. Responsibilities include management of maintenance processes, capacity planning, disaster recovery planning, and acting as a liaison to internal customers across the organization. (Infrastructure includes but is not limited to: physical and virtual servers, virtualization and containerization platforms, storage platforms and storage area networks (SANs), server operating systems, firewalls, data/voice routers and switches, load balancers/delivery controllers, wireless network controllers/access points, telephony servers and gateways, Microsoft Active Directory, infrastructure applications, monitoring/alerting platforms, data backup/recovery platforms.) Job Description Key Outcomes: Develops and manages policies and procedures focused on stabilization, standardization, automation, and simplification of IT Infrastructure operations. Serves as a liaison and primary point of contact for cross-functional internal teams. Works closely with other IT leaders to improve overall platform performance and readiness for future initiatives. Participates in the IT Leadership Team focusing on quality decision making, strategic vision and fostering a culture of fun, quality work and continuous growth and learning. Develops, manages, and executes portfolio of IT Infrastructure initiatives. Researches emerging technologies, suggesting, and implementing applicable solutions to MPHC infrastructure platforms and internal customers. Provides detailed metrics on the availability, capacity, and performance of all Systems Infrastructure components. Collaborates with IT leadership to determine disaster recovery scenarios and mitigation strategies Works with Infrastructure Architect team to develops a multi-year technical road map that includes technical solutions offering differentiating advantages for the business. Assists Director, IT Infrastructure to develop and manage yearly operating and capital budgets specific to IT Infrastructure. Manages and account for all IT Infrastructure maintenance and support contracts. Oversees Vendor contracts to build and maintain value-added vendor relationships and to hold vendors accountable for superior service delivery. Resolves billing errors and conflicts with service and equipment vendors. Education/Experience: Bachelor's degree in Computer Science, Information Systems or equivalent combination of education and experience. 7+ years Information Technology experience, preferably with regards to IT Infrastructure with increasing responsibilities in a leadership roles. Experience with financial budgeting. Required License(s) and/or Certification(s): Information Technology Infrastructure Library (ITIL) Foundations Certification preferred. Scrum or Agile certifications preferred. Microsoft, VMware, Palo Alto, and/or Cisco Professional certifications preferred. Skills/Knowledge/Competencies (Behaviors): Ability to build, develop, and lead highly effective teams. Ability to mentor and develop direct reports Ability to lead projects from conceptual design through implementation. Proven interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Proven team-oriented customer service and problem-solving skills, working face-to-face with customers. Knowledge of Microsoft Operating Systems, Active Directory, and applications. Knowledge of Citrix solutions for desktop virtualization and application delivery. Knowledge of server virtualization and containerization solutions. Knowledge of enterprise-wide data storage and management solutions. Knowledge of backup, restore and disaster recovery solutions. Knowledge of LAN/WAN/WLAN connectivity requirements and security protocols. Knowledge of the Open Systems Interconnection model (OSI model). Knowledge of following networking protocols/technologies: OSPF, BGP, VRFs, MPLS, QoS, SNMP, VoIP, VPN (SSL client and site-to-site) and Spanning Tree. Knowledge of and experience with structured cabling systems including Category 5e/6 UTP, and MM and SM fiber. Communication: Provides timely, concise, and audience appropriate information orally and/or in writing. Decision Quality: Decisions most often correct, based on: Analysis, wisdom, experience, judgment; Sought by others for advice. Priority Setting: Sees what will help or hinder reaching goals; Eliminates roadblocks; Spends time on what's important; Sees the critical few among the trivial many. Process Management: Determines efficient processes; Organizes people & activities; Gets more from resources; Knows what/how to measure; Sees opportunities for synergy & integration. Relationship with Others: Establishes and maintains constructive relationships. Drive for Results: Exceeds goals - Consistent top performer; Bottom line oriented; Pushes self/others for results. Customer Focus: Demonstrates commitment to meeting the expectations of internal and external customers. This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************
    $79k-170k yearly est. Auto-Apply 52d ago
  • Field CTO - Healthcare

    Cloud Software Group 3.9company rating

    Remote director information technology infrastructure job

    The Field CTO, Healthcare will serve as a senior technical influencer, combining technical expertise, business acumen, and customer engagement skills, specifically in healthcare with a focus on hospitals and clinics. This role will report to the Chief Field CTO and work closely with customers, partners, and internal teams to communicate technology strategies that address complex business challenges. This individual will act as a trusted advisor to senior-level executives, driving a solution and strategy that supports the company's and clients' strategic objectives.Key ResponsibilitiesCustomer Engagement & Solution Strategy Act as a technical leader and advisor to customers, understanding the unique challenges in healthcare and technology requirements. Develop and present strategic solutions that leverage Citrix technology offerings and address client-specific needs. Participate in high-impact sales and marketing meetings, providing insights, technical guidance and real-world business experience to influence purchasing decisions. Provide internal teams with insights on how to leverage new technologies to enhance product offerings and differentiate Citrix solutions. Technical Vision & Thought Leadership Lead and contribute to white papers, case studies, and solution briefs, sharing technology trends and insights. Serve as a spokesperson for Citrix's technology vision, educating clients and partners on our products. Strategic Product Advocacy Partner with customers, sales and product teams to influence product roadmaps based on customer needs. Advocate for clients' technological success, ensuring smooth implementation and long-term adoption. Partner Development & Ecosystem Building Build and nurture strong relationships with partners, vendors, and other ecosystem stakeholders. Work with partners to co-develop solutions, build joint value propositions, and strengthen market presence. Qualifications Bachelor's degree in Computer Science, Engineering, or a related field. 10+ years of experience in a technical leadership role (e.g. Director, Senior Director, VP) within a healthcare provider; experience at a healthcare provider that utilized Ciitrix highly preferred. Proven experience working with Healthcare Executives on large technology purchase deals and presenting a technology strategy and vision. Strong knowledge of End User Compute, Zero Trust Network Access and Cloud Compute technologies. Exceptional presentation and communication skills with the ability to simplify complex technical concepts for business stakeholders. Demonstrated success in building trusted advisor relationships with C-level executives. Proven ability to influence and guide product strategies in alignment with customer and market needs. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $198,692-$298,038 CA generally ranges: $207,331-$310,997 All other locations fall under our General State range: $172,776-$259,164 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion. About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
    $207.3k-311k yearly Auto-Apply 4d ago
  • Director of Technical Product Management, Inference as a Service

    Mara 3.8company rating

    Remote director information technology infrastructure job

    MARA is seeking a Director of Technical Product Management to lead the strategy, development, and deployment strategy for our IaaS platform. You'll bridge technical, operational, and customer-facing teams to build scalable inference infrastructure that supports real-world AI applications. Your focus will be on enabling clients to deploy and scale ML models on dedicated compute with maximum performance and uptime. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Define and drive the product vision and roadmap for our Inference as a Service offering. · Gather and prioritize customer requirements from AI developers, enterprise users, and internal stakeholders. · Collaborate with engineering, data center ops, and energy teams to ensure the compute infrastructure meets IaaS needs (e.g., GPU availability, latency targets). · Work closely with sales and business development to support customer onboarding and ensure alignment with SLAs. · Identify market trends, emerging AI inference patterns (LLMs, vision, etc.), and integrate them into product strategy. · Define product KPIs, collect usage data, and iterate quickly based on performance insights. · Ensure the IaaS platform meets compliance, cost-efficiency, and environmental goals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. · 8-12+ years of product management, ideally in data infrastructure, cloud services, or AI/ML domains. · Strong technical understanding of ML inference workloads and GPU/accelerator environments. · Proven experience launching infrastructure products or platforms used by technical teams. · Excellent communication and stakeholder management skills across engineering and non-technical functions. · Experience with tools like Kubernetes, Triton, or model-serving platforms is a plus.
    $100k-152k yearly est. Auto-Apply 21d ago
  • Director, Kiosk Technical Services

    Ecoatm | Gazelle

    Remote director information technology infrastructure job

    (Who are we? Why should you join us?) At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology. At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors Position Overview As Director, Technical Services you will lead efforts for operations excellence and develop plans for innovations in processes, hardware and software solutions to improve Kiosk network performance . You will establish methods, techniques, and assessment criteria and lead a high performance team of cross-functional resources to plan and deliver complex projects related to kiosk operations, and ensuring success in kiosk network uptime and performance outcomes. You will lead transformation efforts to restructure teams and work organization to improve process excellence and leverage the latest automation and artificial intelligence solutions. Key Responsibilities Direct the activities of multiple integrated departments under the kiosk operations function, including deployment of software/hardware products, third party resourcing, and manufacturing/remanufacturing Define departmental service levels for Kiosk Performance and Kiosk Optimization (manufacturing our kiosks with low costs/logistics, on-time deployment our kiosks, third party resource selection, statement-of-work negotiation, technical oversight/trade-offs, and risk management) Develop and manage KPIs to measure effectiveness and drive outcomes in conjunction with the leadership team Champion critical, creative solutions that improve kiosk productivity when partnering with stakeholders, including but not limited to: leverage 3rd party field/manufacturing resources, and drive cost improvement initiatives partner with Engineering, DevOps, Customer Care to quickly resolve kiosk network issues Lead and resolve field operational and maintenance issues to improve machine availability Define and maintain the standard for technical support case/call escalation procedures, kiosk dispatch trends, and budget control of third-party service visits Identify continuous improvement opportunities for Kiosk Uptime, and manage through multiple projects and timelines to ensure product deficiencies are addressed Build, engage and develop a high performing team; hold team accountable to all performance metrics Define and maintain standard operating procedures (SOP) and associated training programs Knowledge, Skills & Abilities Demonstrated strong leadership skills to manage a diverse group of technical and field services resources and delivering results. Demonstrated strong people management skills. Influence and reconcile multiple stakeholder views to drive business results Demonstrated strong analytical and critical thinking skills to quickly address kiosk issues e.g., electronics, mechanical engineering, camera optics, and resource management Demonstrated strong technical solution skills in software, hardware or both to lead efforts at innovation and incremental improvements, lead proof of concepts development and scaling of solutions to constantly drive machine performance and improve customer experience outcomes Demonstrated strong leadership at Incorporating industry-leading methodologies for machine performance management such as risk stratifications, reliability measurements, predictive analytics, forecasting, and AI-driven solutions to enhance performance and operational efficiency Demonstrated strong problem-solving skills to provide efficient, impactful, and cost effective solutions Advanced proficiency in analytics and visualization (Tableau, Power BI, Python) and understanding of the underlying technical platforms and systems (AWS, Snowflake, Google Cloud). Skilled in communicating effectively verbally and in writing, and presenting to senior leaderships Strong track record of experience and successes at leading network level operations and managing field support functions in a 24x7 operations. Cross functional mindset and ability to manage and influence diverse stakeholder groups with competing priorities Ability to grasp new concepts quickly and adapt accordingly Ability to multi-task in a highly complex, fast-paced environment Education & Experience Bachelor's degree in a technical field such as industrial engineering, mechanical engineering, software engineering or operations management. Master's degree would be preferred. 10+ years of management experience overseeing cross functional, technical teams that provide best practices for troubleshooting incidents 5+ years in data analysis, optimization and computing skills at developing and delivering automation solutions for operations Industry experience in mobile device, manufacturing, or consumer electronics highly preferred Travel 10% Salary: $195,000 - $210,000 + Bonus + Equity Options Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here. This position may also be eligible for short-term and long-term incentives based on individual and company performance. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.
    $107k-149k yearly est. Auto-Apply 10d ago
  • Technical Services Director

    OLLY

    Remote director information technology infrastructure job

    WHO ARE WE? We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants and future acquisitions to come! This position's home company is OLLY. ABOUT YOU You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast-paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement. Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations. KEY RESPONSIBILITIES Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards. Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise. Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards. Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up. Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies. Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence. Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently. Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals. CAPABILITIES + SKILLS REQUIRED Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role. Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports Technical Expertise: In-depth knowledge of gummy manufacturing processes and technologies. Leadership: Proven ability to lead and manage technical teams effectively. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Innovation: Ability to drive innovation and continuous improvement in manufacturing processes. WHAT TO EXPECT DURING THE INTERVIEW PROCESS Initial video screen with a member of our Talent team Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team Round 2: 2-3 conversations with team or cross functional Ollies Final Round: Homework* *At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs THE DETAILS LOCATION: Remote, USA HOURS: Full time, exempt (salary) MANAGER: Chief Product Officer PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship. TRAVEL: up to 50% WHAT WE OFFER: An opportunity to work with an intelligent, inspiring, and extraordinarily fun team 100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance 4 weeks PTO + paid holidays + 12 Mental Health Days per year 100% Paid parental leave, Fertility + Adoption Benefits Annual Bonus 401(k) plan with Employer Match Hybrid Work + Wellness + Cell Phone Stipends Free product And much more!
    $107k-149k yearly est. Auto-Apply 16d ago
  • Director Technical Services

    Express 4.2company rating

    Director information technology infrastructure job in Columbus, OH

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Responsibilities The Director of Technical Services is a leader responsible for developing and managing the foundational IT functions. This includes Telecommunications, Networking, Database Management, IT Operations, Client Engineering, Disaster Recovery, Service Desk, IT Support Applications, Hardware Deployment and DevOps. You will ensure these critical services form a robust digital backbone, enabling business agility and innovation. This role demands significant business acumen coupled with deep technical expertise. You will play a key role in defining the strategic and tactical direction for these functions, overseeing their continuous evolution and operational excellence. This position requires active cross-functional engagement at all organizational levels, with a demonstrated focus on, and experience with, retail business processes, high-performance technical operations, and inspiring people leadership-particularly in dynamic, fast-paced environments. The ideal candidate is a transformative leader and mentor who isn't afraid to roll up their sleeves when necessary, while also serving as an expert in relevant technical domains. You will be deeply involved in resolving complex enterprise-wide technical challenges, and collaborate directly with key vendors and business partners. You will also be instrumental in the collaborative process of shaping and managing annual capital and expense budgets, as well as multi-year strategic roadmaps. This is a high-visibility, mission-critical role within the organization, including 24x7 management responsibilities within a collaborative team environment. KEY RESPONSIBILITIES Develops, implements, and manages technical operations in support of business requirements. Drives strategic initiatives within the team and supports the strategic initiatives. Establishes and cultivates relationships with peers within and beyond the Technology organization. Leads and oversees the implementation and ongoing management of support functions and solutions supporting all Phoenix Retail Brands. Facilitates the creation of relevant multiyear, strategic roadmaps Drive the adoption and maturity of DevOps principles and practices across the organization, promoting continuous integration, continuous delivery, infrastructure as code, and automation of operational tasks. Collaborate closely with development teams to streamline release cycles and improve system reliability. Leads and assists the troubleshooting of technical or operational problems and takes corrective action as necessary to resolve. Serves as a key member of the Incident Management team focused on rapid service restoration when disruptions occur. Responsible for performance, capacity, monitoring and upgrades necessary to enable successful organizational execution and end-user productivity. Directs and ensures successful team execution on multiple projects and support functions simultaneously. Ensures team compliance with applicable change and incident management policies when implementing system changes and addressing problem resolution. Manages team to ensure security, compliance and operational stability and sustainability is a focus behind everything we do. Supports multiple sites and remote associates. REQUIRED EXPERIENCE & QUALIFICATIONS Education: Bachelor's in Computer Science, IT, or relevant area of study Experience: 10+ years hands-on experience with IT Infrastructure and technical design, deployment, operational management and troubleshooting Experience: 7-10 years supervising or managing a team of technical engineers Demonstrated ability to create multiyear, strategic plans leveraging technology in service of business objectives Significant knowledge of networking, compute, storage and database technologies Significant knowledge of IT facility management and complex support functions Ability to maintain confidentiality with sensitive customer and internal information Proven ability to work collaboratively / cross functionally and influence stake holders; manage and balance stakeholder expectations Demonstrated ability to analyze and improve complex processes with a track record of successfully leading and delivering projects Ability to manage projects and multiple tasks in an organized fashion Ability to consistently support and lead teams on daily basis, or during emergencies, and regularly provide honest, direct feedback Superior communication skills both written and verbal Effective communication, teamwork, and problem-solving skills Excellent organizational, planning, and coordination skills Strong interpersonal skills and ability to build collaborative relationships Experience working in the retail industry required CRITICAL SKILLS & ATTRIBUTES Approaches obstacles proactively and looks for ways to resolve problems and issues Ability to multi-task and re-prioritize as needed Ability to meet deadlines, prioritize, cope with change and maintain composure under pressure Desire to take full ownership of assigned projects and ability to work independently or as a member of a team Accountable for results Ability to multi-task and manage multiple projects simultaneously Possesses a sense of urgency; self-motivated and detail-minded Solid verbal presentation, group dynamic, and facilitation skills Proactive approach to resolving problems and issues Dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $107k-148k yearly est. Auto-Apply 60d+ ago
  • IT Control Systems Technician - SCADA/RTU/GMS

    American Electric Power 4.4company rating

    Director information technology infrastructure job in Columbus, OH

    Job Posting End Date 12-13-2025 Please note the job posting will close on the day before the posting end date. At AEP, we're more than just an energy company! We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Job Description Part of a larger team delivering high quality technology solutions to the business. Assists with the design, development and installation of software solutions. Helps build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Helps design, modify, develop, write, implement and troubleshoot software programming applications. Supports and/or installs software applications. Participates in the testing process through test review and analysis, test witnessing and certification of software. Works within a Waterfall or Agile methodology/framework-based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families. What You'll Do: Work collaboratively and independently as needed. Proactive and growth mindset with a willingness to learn and take control of your development. Adhere to NERC Standards for Power Control Systems and cyber security rules. Knowledge, experience and willingness to learn in the following areas: RTU, SCADA, Monarch, PLC, Ladder Logic, C, GUI Display Development, Testing, Training, Automatic Generation Control, Network (ICCP, Modbus, DNP), Server Management, Desktop Client Support, End User Support, Troubleshooting, Project Management Knowledge of Monarch (GMS) is a plus. Support and develop the Generation control system. Connect new Generation resources to the control system. This position will require on-call 24x7 support which is rotated amongst team members. Bring skillsets and grow yours while learning many more to support and be part of a great team. Additional Preferred Requirements: Understanding of NERC CIP security principals. Understanding of WAN and VPN concepts Basic understanding of C programming language Knowledge of Communication Protocols (DNP3, Modbus, ICCP) Understanding of Ladder Logic desired Knowledge of RTU (Remote Terminal Units) What We're Looking For: Solution Engineer Assc (SG 5): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: No additional experience is required. An equivalent combination of education and related experience may be considered. Solution Engineer (SG6): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 2 years of relevant work experience is required. An equivalent combination of education and experience may be considered. What You'll Get: Solution Engineer Assc (SG 5): $61,647 - $77,057 Solution Engineer (SG6): $72,380 - $90,474 In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Compensation Data Compensation Grade: SP20-005 Compensation Range: $61,647.00 - $90,474.50 The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
    $72.4k-90.5k yearly Auto-Apply 4d ago
  • Technical program maanger_PMP_Public Sector exp_Govt. exp preferred

    360 It Professionals 3.6company rating

    Director information technology infrastructure job in Columbus, OH

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position of Program manager in Columbus OH. Qualifications Mandatory Requirements/Time • 5+ years of Consulting experience • 4 year college degree or equivalent technical study Desired Skills/Time • Active PMP certification • 5+ years of public sector experience Additional Information Webcam interview is acceptable.
    $77k-107k yearly est. 60d+ ago
  • Director Information Systems

    Knowhirematch

    Director information technology infrastructure job in Centerburg, OH

    Job Description TITLE: Director Information Systems Now is your chance to join a top hospital where career growth and opportunity await you. They are committed to building healthcare teams whose care exceeds the expectations of their patients and community and are looking for individuals who share the same values. You could live or work in a small town close to Columbus, Ohio so you can be offered all the amenities of a small town and big city at the same time? If that sounds like the change you are looking for, please read on.. What you will be doing: •The primary responsibility of the Director of Information Systems is to oversee the technological and non-clinical support operations of the IS Department. The Director works collaboratively with Information Systems leadership to plan, coordinate, direct all non-clinical support operational activities and technical components of IS projects. The Director of IS will manage Helpdesk Technicians, Network Engineer, Server Administrator, Applications Administrators, Programmer Analyst, Interface Administrator, IS Specialist and Telecommunications Specialist. •Working experience in IS infrastructure strategic planning development, project management and policy development. •Working knowledge of hospital and ambulatory EMR/EHR environments. •Demonstrated ability to prioritize and execute projects in limited time. •Understands regulatory guidelines such as Joint Commission, Meaningful Use, HIPAA. •Strong interpersonal skills, sound problem solving and negotiation abilities. •High degree of analytical and sound project management skills. •Ability to coach and mentor staff •Must be detail oriented with excellent organizational skills. •Ability to develop long-term plans and programs and to evaluate work accomplishments. •Must be a progressive thinker with the ability to initiate change. •Microsoft SQL Server Preferred Additional info: •Join us northeast of Columbus and become part of our exceptional team dedicated to delivering high-quality care to our community. If you're a passionate Director Information Systems seeking a rewarding career in a collaborative healthcare environment, apply now and embark on a fulfilling journey with us! Requirements What they are looking for: •Bachelor's Degree in Business, Hospital Administration or Information Technology related field. Masters Degree preferred. •Solid technical knowledge demonstrated by minimum of seven (7) years working experience in system administration. •Prior experience administering Microsoft SQL Server •Prior experience managing a technical or operational team. Benefits Hours and compensation potential: •Position is full time day shift •Range is between $102K-$164K depending on experience. Full benefit package included as well as relocation up to $5,000 reimbursed with receipts(uhauls, down deposits, gas, etc).
    $102k-164k yearly 20d ago

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