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Director information technology infrastructure skills for your resume and career
15 director information technology infrastructure skills for your resume and career
1. Cloud
Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.
- Led a concept-to-implementation initiative to enable global work sharing processes and establish an agile infrastructure to realize cloud service flexibility.
- Mitigated several major business risks through hybrid cloud initiative and led business process improvements with executive business partners.
2. Architecture
- Designed and implemented Cisco Nexus core network architecture and deployed consolidated aggregation and access layer throughout campus to facilitate SDN capabilities.
- Provided business process architecture strategic direction and assistance to internal and external clients on business plans based on business technology vision.
3. Project Management
- Developed and implemented capacity planning, project management, and outbound communications programs to support IT governance.
- Developed Project Management Office team to improve resource management, communication, and innovation.
4. Disaster Recovery
The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.
- Designed and delivered a disaster recovery program over 2 years ahead of schedule including repeatable testing with business for process continuity.
- Implemented overall technology processes and procedures that included SLA fulfillment, Change Control, standardized deployment procedures and Disaster Recovery procedures.
5. ITIL
- Collaborated with executive management to establish and implement strategy, maturing IT processes utilizing ITIL framework.
- Implemented ITIL processes to increase service availability, efficiency and productivity throughout the organization.
6. Service Delivery
Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.
- Restructured the Governance Model for major technology outsourcing partners to better align the service delivery with business requirements and expectations.
- Oversee service delivery and direct support programming operations at 17 sites, maintaining maximum availability for 24 hour manufacturing activity.
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- Designed and implemented cloud-based (AWS) Active Directory and centralized IAM system for global enterprise.
- Managed migration of systems on Amazon Web Services (AWS) back to on-premise location.
8. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Developed innovative solution to combine Windows and Linux platforms to unify and streamline authentication and data access.
- Provide level 2 help desk support for networking and client operating systems: Windows XP, Windows 2007 and Windows 8.
9. Azure
- Azure managed service solution provider.
- Optimized Azure infrastructure scalability while reducing cost overruns.
10. Vendor Management
Vendor Management refers to the practice of organizing and tracking the suppliers businesses work with. These suppliers may offer goods or services, but all vendors must be monitored to ensure invoices are paid, the company has enough money to pay for the invoices, and the company knows when vendors will arrive at the workplace with products or services.
- Conduct quarterly business reviews with key vendors and responsible for vendor management/ contract negotiations.
- Devised U.S. vendor management program utilizing scorecards to monitor/track vendor performance.
11. VMware
- Embraced VMWARE technology across enterprise reducing physical server count by 200 servers saving $1.2M.
- Implemented VMWARE for desktops saving $160K annually in PC costs.
12. Emerging Technologies
- Hold quarterly meetings with technology providers and keep teams abreast of emerging technologies.
- Evaluate and pilot emerging technologies.
13. Service Desk
The point of contact between a services provider or enterprise and the end-user is referred to as the services desk. A service desk enables businesses to effectively implement daily internal and external tasks. It also helps enterprises in communicating with their customers and tending to their requests effectively.
- Mentored, directed and supervised a total of nine system administrative and service desk representatives.
- Developed standards, policies and procedures for Service Desk Support resulting in 300% reduction in mean time to repair.
14. Business Continuity
Business continuity is the process of outlining how a business will operate during any unplanned disruption or changes to the operations. A business continuity plan provides detailed strategies on how business operations should be optimized, modified, or maintained during any long-term or short-term disruptions.
- Assisted with the development of business impact assessments, business continuity processes and documentation.
- Transformed Business Continuity Plan to flexible, sophisticated, and secure web-based/database tool.
15. Infrastructure Projects
- Led infrastructure projects on new development activities for construction of luxury residential portfolio, mid-market and affordable housing.
- Managed infrastructure projects and developed solutions to improve efficiency and effectiveness of IT infrastructure operations and technologies.
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What skills help Directors Information Technology Infrastructure find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on director information technology infrastructure resumes?
Dale Musser Ph.D.
Associate Teaching Professor, University of Missouri
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.
What director information technology infrastructure skills would you recommend for someone trying to advance their career?
Matthew Liotine Ph.D.
Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago
What type of skills will young director information technology infrastructures need?
Peter Dordal Ph.D.
Director for Information Technology, Loyola University Chicago
IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.
Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.
Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.
List of director information technology infrastructure skills to add to your resume
The most important skills for a director information technology infrastructure resume and required skills for a director information technology infrastructure to have include:
- Cloud
- Architecture
- Project Management
- Disaster Recovery
- ITIL
- Service Delivery
- AWS
- Windows
- Azure
- Vendor Management
- VMware
- Emerging Technologies
- Service Desk
- Business Continuity
- Infrastructure Projects
- Virtualization
- Service Management
- SQL
- SOX
- Linux
- VoIP
- Network Infrastructure
- Vendor Relationships
- HIPAA
- Citrix
- Business Objectives
- Slas
- MPLS
- Strategic Direction
- Infrastructure Management
- Data Centers
- Level Agreements
- Capacity Planning
- Direct Reports
- CIO
- Unified Communications
- SharePoint
- Desktop Support
- Switches
- Asset Management
- Lan
- PCI
- Network Security
- PMO
- VPN
- PC
- OpEx
- CRM
Updated January 8, 2025
