Director information technology infrastructure work from home jobs - 286 jobs

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Strategy & Operations (S&O) team for Infra is responsible for enabling the continued rapid growth and operational excellence of one of Stripe's most strategic areas - the infrastructure group. This role sits at the intersection of product, engineering, strategy, finance, data, GTM and day-to-day execution, ensuring the infra organization is well-informed, running efficiently and poised to deliver on the future product needs. As a key member of this team, you will tackle a diverse array of challenges that underpin Stripe's technical foundations which will span system scalability, platform reliability, and efficiency. You will provide the analytical rigor and operational pragmatism necessary to scale Stripe's infrastructure in a way that is both technically resilient and fiscally sustainable. Operating with a high degree of autonomy, you will lead critical strategic projects, translate complex system performance and capacity trends into actionable infrastructure requirements, and drive the high-stakes architectural and resource decisions necessary for Stripe's long-term growth. The Infrastructure Strategy & Operations team is a vital partner to Stripe's engineering leadership and the Office of the CPTO, focused on three core pillars: Setting and Driving the Engineering Agenda: We design the organizational structures and operating models that enable our infrastructure to scale ahead of the business. We lead critical technical governance forums and synthesize system-level health metrics such as utilization, latency, and fleet reliability into strategic insights for senior leadership. Strategic Capacity & Infrastructure Planning: We deliver objective, data-driven strategies for our platform roadmap. By modeling future infrastructure needs against business growth forecasts, we ensure our global hardware and software investments are proactive rather than reactive, bridging the gap between deep engineering requirements and financial reality. Program/Process Incubation: We add structure and clarity to ambiguous problems, leading and influencing large cross-functional teams to stand up and define new programs and processes that simplify how we run the business. We lead cross-functional initiatives to stand up new programs focused on infrastructure efficiency and resource optimization without compromising developer velocity. What you'll do Partner with Infrastructure leadership to define the long-term strategic vision and build the annual operating plans, ensuring alignment with Stripe's overall company strategy. Maintain a pulse on the financial health/cost of Infrastructure including relevant trends, and proactively surface areas of concern or opportunity. Build and own models for in-depth analyses & benchmark key metrics to help inform our overall strategy and make the right growth decisions for Infrastructure. Obsess over our top infrastructure efficiency metrics, helping to surface, track, and drive initiatives that will move the needle. Support cross-functional execution across priority projects, ensuring alignment between teams (e.g., product, engineering, marketing, sales, support). Design and implement operational systems and processes (e.g., reporting dashboards, planning forums, decision-making workflows) that help the infrastructure group scale efficiently. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of experience in strategy & operations, data science, finance, product management, or similar roles at technology companies Experience working in highly cross functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment Critical and first principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions Passion for digging deep into data and problem solving Experience in data analytics with demonstrated ability in navigating large data sets and/or SQL Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales Demonstrated ability to thrive in influence without authority environments Good balance of business and technical acumen An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity Preferred qualifications Previous experience in Infrastructure strategy (e.g., Compute, Storage, Networking, IT, Security or Developer Platforms), the Payments ecosystem, or high-scale Fintech is highly preferred. Proven ability to facilitate large-scale technical forums and planning sessions, maintaining a focus on measurable goals, infrastructure SLAs, and ROI-driven outcomes. Experience driving creative solutions for capacity and efficiency bottlenecks, with a track record of effectively influencing the roadmaps of cross-functional engineering and product teams.

Kiavi is one of the nation's largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses. Formerly known as LendingHome, we're committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country. Combining our technology and industry expertise, Kiavi has grown to a team of over 400 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company's Most Innovative Companies, and many more. Loans Funded: $27 billion in loans funded Homes financed: 100,000+ projects funded for our customers across the country Geography: 45 states + D.C. where we lend to REIs so they can revitalize neighborhoods Employees: Over 450 employees with competitive benefits and perks This position is required to be located in either Pittsburgh or San Francisco with the ability to go into the office once a week. Identity Verification Notice: To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy. The Opportunity Kiavi holds a distinct advantage over our competitors, built on 10+ years of proprietary loan origination data and a purpose-built loan origination system. This combination enables us to originate loans faster and more efficiently, with fewer errors and superior credit performance. We are now aggressively doubling down on this strategy, to achieve this, we are seeking a seasoned Director of Engineering to lead Data Infrastructure, MLOps, and data support efforts for teams relying on data. As the leader of our world-class team of Data Engineers and MLOps engineers, you will be at the center of this transformation. You are responsible for building the platform for powering Kiavi's AI strategy and will directly contribute to the acceleration of using Data/AI/ML towards changing the way we do lending. Your primary mission is to build the Data and AI/ML Foundation to enable all of Kiavi's Data and AI/ML initiatives through a highly available, modern Data Stack. The ideal candidate will have real-world experience in building Data and AI/ML Platforms with proven expertise in managing both Data Engineering and MLOps architecture. This includes hands-on experience in Data Pipelines, Data Analytics, traditional ML and modern Gen AI capabilities. You will play a pivotal role in building upon Kiavi's past achievements, leveling up the team with your best practices, and delivering the next wave of AI-driven success for Kiavi. Location Required location in Pittsburgh or San Francisco / Hybrid (Max 1 day a week in office expectation) What You'll Do (The Role) Lead & Mentor a high-performing, skilled, Data Engineering and MLOps team including engineers, senior technical program manager and other technical staff. You'll be responsible for hiring, coaching, and mentoring, with a strong emphasis on developing the careers of your engineers. Foster Team and Career Development: Formalize and champion career growth across the Data Infrastructure and MLOps teams. Ensure every team member has a clear career path and an active development plan. Drive Technical Strategy & Vision: You will lead the collaborative development of the technical vision and roadmap for our Data and AI/ML platform. You'll partner closely with senior leaders across Risk, Data Analytics, Data Science, and Product Management to co-define the strategy, ensuring it is context-aware of Kiavi's size, capacity, and product needs to drive organization-wide adoption. You will also serve as an "operational steward" for the data stack, prioritizing core infrastructure and maintainability. Your ultimate goal is to build a scaled, efficient, and well-governed platform founded on reproducibility, explainability, bias elimination, and sustainability for all AI/ML initiatives. Platform Architecture & Scalability: Work closely with architecture specialists on the team to ensure Kiavi has a scalable core data platform that meets business needs. Identify and prioritize hidden tech debt in the stack that lowers engineer and stakeholder productivity. See that data is efficiently captured, processed, stored, and made accessible across the organization. Drive evolution of the multi-warehouse ecosystem (Snowflake and Databricks) to provide a reliable, high-performance foundation for analytics, machine learning, and business decision-making. Foster Customer-Centricity: Support customer-facing initiatives and internal data-dependent teams with a customer orientation. Communicate the “Why” and make certain the platform and infrastructure are built and managed to directly meet customer and internal stakeholder requirements for speed, reliability, and data quality. Execute with Excellence: Lead your team in delivering complex, large scale projects where availability, accuracy and security are critical. This includes hands-on technical design, code reviews, and scalable architecture guidance. You will also oversee the data infrastructure layer that powers analytics and AI, ensuring seamless data movement, orchestration, and integration with core engineering systems. Align Business and Infrastructure Needs: Drive adoption of tooling and governance by being the champion for ensuring business stakeholder input is integrated into all major infrastructure choices. Accountability and Ownership: Define and ensure clear ownership and prioritization processes across Data Infrastructure and MLOps to eliminate ambiguity and ensure timely resolution of cross-functional requests. You will institute effective capacity planning that correctly reflects prioritized business needs and guarantees a reliable mechanism for completing small, high-value tasks alongside larger strategic initiatives. You will partner closely with Engineering and DevOps to ensure end-to-end reliability and operational alignment among data pipelines, applications, and platform services Own the Full Lifecycle: You will lead the end-to-end execution of your team's roadmap, from initial planning and milestone definition with Technical Program Management / Product Management, to co-developing OKRs, managing timelines, communicating risk, and collaborating with key stakeholders throughout. Value Realization & Cost Optimization: Ensure Kiavi has a structured process and data for real-time cost measurement. Articulate the quantified value proposition of infrastructure investments to leadership and business partners. Prioritize investments based on clear ROI and business impact, while strategically reducing spend on low-value initiatives. Operational Monitoring and Governance: Lead the team to build and implement robust monitoring beyond basic uptime, specifically focusing on model drift/decay and performance feedback loops to assess the ongoing health and risk level of production models. Optimize for Speed through Stability: Champion an approach where compliance, risk management, and infosec are built into all processes, embedding scalable solutions and guardrails that protect regulatory integrity and security without slowing delivery. Ensure that foundational platform work that minimizes technical debt drives the roadmap, enabling the team to maintain high velocity and rapidly adapt to new business needs. Champion Quality: Set and maintain a high bar for engineering and operational quality, with a sharp focus on the compliance and correctness required in our lending systems. You'll leverage customer and system data to iterate and improve our products rapidly. Resource Allocation & SDLC: Partner with cross-functional teams to ensure their needs are captured during planning cycles and provide dedicated or rotational support for teams relying on data infrastructure. Work with Technical Program Manager to drive predictable delivery timelines. Operate with standardized SDLC practices so that models, data and systems are auditable and reproducible by default (rather than by request). What We're Looking For (Qualifications) Proven Data and AI/ML Leadership: You have successfully led a team in building and shipping production Data and MLOps/LLMOps Infrastructure to achieve concrete business goals. Scaled Platform Experience: You have experience leading platform teams at a medium-to-large company, demonstrating the ability to transition from scrappy builds to a scaled, mature platform that supports diverse AI/ML use cases across multiple business functions (e.g., Risk, Data Science, Revenue teams). Technical Depth: You are a former data or ML engineer and not afraid to "dive deep." You can comfortably lead technical design discussions, review code, and challenge your team on technical trade-offs. You are an active, hands-on technical leader who maintains deep fluency in the platform's architecture and implementation details. You have used industry-leading Data and AI/ML systems such as Databricks, Snowflake, AWS SageMaker, Kubeflow, etc. You are proficient in understanding data pipelines, addressing latency, and communicating best practices for tools such as Airflow, Dagster, etc. You have experience in building highly available systems using Kubernetes, Kafka, etc. You are familiar with modern LLM evaluation, telemetry and observability platforms (e.g., Langfuse, MLflow, LangGraph, or equivalents), and understand how to leverage these tools to manage model performance, cost, and safety in production. You have some experience integrating and managing data systems with specialized frameworks such as MCP (Model Context Protocol), or other proprietary/niche model evaluation and telemetry tools. You are open to understanding the system's 'guts' as a 'player-coach' and may occasionally write a query, script, or build a prototype to demonstrate technical direction or unblock a critical path People Leadership: You are an exceptional people manager who knows how to attract, develop, and retain top talent. You see mentorship and curiosity as important parts of your leadership role, and you regularly seek feedback from your reports and your peers to build trust and become a better leader. You are adept at setting Director-level strategy while maintaining a high degree of accountability for execution, ensuring important tasks and critical decisions within your purview are handled effectively without excessive delegation. Collaborative Decision-Making: Demonstrated ability to solicit, synthesize, and incorporate diverse technical and business viewpoints into strategic decisions, fostering a "Disagree and Commit" culture and driving disciplined decision-making through clear role definition and streamlined cross-functional processes. Execution: You have a track record of delivering complex, large-scale projects in a dynamic, fast-paced business environment. Clear Communication: You can clearly articulate a vision, create alignment, and communicate technical and business risks to stakeholders at all levels. You communicate well within your cross functional team, with stakeholders, and across cross-functional teams that depend on your team's output. Experience: You have 10+ years of software engineering experience, including at least 5+ years in a direct people management role. B.S. degree (or higher) in Computer Science, Engineering, or a related technical field (or equivalent experience). No real-estate or mortgage experience is needed, but a hunger to learn our business is! Kiavi takes a market-based approach to pay, and pay may vary depending on your location. Work locations are categorized into one of three tiers based on cost of labor for that geographic area. These ranges may be modified in the future. Region 1 - $207,300 - $310,900 + 20% bonus + equity + benefits Region 2 - $197,000 - $295,400 + 20% bonus + equity + benefits Region 3 - $163,500 - $280,000 + 20% bonus + equity + benefits To find a location's tier, please refer to ******************************* The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value benefits. Benefits and Perks Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost. Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for individual coverage and $2,000 for dependents. Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary. Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation. Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager. Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers. 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested. Protect yourself from recruitment scams: If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending ************* *******************. You will never be asked for payments of any kind during the process. We also never communicate with candidates via Whatsapp at any point during the recruitment process. We won't ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter. You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns. Kiavi is an Equal Opportunity Employer San Francisco Fair Chance Ordinance Police Code, Article 49 We use E-Verify to confirm the identity and employment eligibility of all new hires.

QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities. Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions. Position Summary We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment. As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization. The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals. Key Responsibilities Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools. Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan. Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience. Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors. Foster a culture of accountability, innovation, and continuous improvement. Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations. Ensure service level agreements (SLAs) and performance metrics are met. Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework. Ensure IT systems and processes align with regulatory and internal standards. Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider. Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions. Develop and maintain IT asset management and lifecycle processes. Establish and monitor KPIs to measure IT and security performance and user satisfaction. Develop and manage the IT budget, including forecasting and cost optimization strategies. Establish and maintain business continuity and disaster recovery plans. Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities. Lead change management initiatives related to enterprise IT and security implementations. Ensure seamless onboarding and offboarding processes from a systems and access perspective. Monitor emerging threats and proactively adjust security posture and tools. Champion user training and awareness programs for IT systems and cybersecurity best practices. Qualifications Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions. Minimum of 10 years of experience in managing teams. 10 + years of experience working with internal stakeholders Proven success managing complex IT environments and security programs in high-growth or startup settings. Proven experience implementing and managing an O365 tenant across enterprise environments. Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks. Demonstrated success in managing GRC and SecOps through third-party providers. Relevant certifications (e.g., CISSP, CISM, PMP) are a plus. Experience with compliance audits and risk assessments. Excellent leadership, communication, and vendor management skills. Proven executive leadership and strategic impact. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Skill in defining and collecting metrics to gauge project progression. Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others. Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff. Ability to manage geographically dispersed project teams. Preferred: Experience in the life sciences industry or regulated environments. Leadership expectations: Follow Company's Principles and code of ethics on a day-to-day basis. Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders. Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy. Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities. Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process. Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations. Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders. Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork. Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders. Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities. Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success. Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success. Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team. Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success. #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

The Senior Director, IT Strategy, Operations & Execution serves as the VP, OCIO's right hand in executing the enterprise IT and Digital Business Services (DBS) strategy and operating model. This leader drives IT governance, financial and supplier performance, strategic execution, and transformation management. The role oversees IT strategy execution, financial planning & analysis, chargebacks, value realization, the Strategic Response Team (SRT), IT post-merger Integration Management Office (IMO), vendor/supplier governance, and the Enterprise Architecture Review Board (EARB). This position is accountable for building and leading the Strategy Execution Office, managing enterprise-wide performance tracking, and orchestrating transformation initiatives across DBS. The Senior Director also leads organizational redesign, global sourcing models (onshore/GCC), and portfolio governance to ensure disciplined execution, enterprise alignment, and measurable business value. Critically, this leader brings AI literacy and digital fluency to accelerate operational efficiency, optimize execution, and scale value realization through emerging technologies and innovation frameworks. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Strategic Execution & Governance Act as trusted advisor and execution partner to the VP, OCIO in delivering the DBS strategy and target operating model. Manage OCIO cadence, governance frameworks, and enterprise reporting. Build and lead the Strategy Execution Office, ensuring discipline, transparency, and alignment to corporate objectives. Oversee the Enterprise Architecture Review Board (EARB). Direct board-level reporting, initiative tracking, and cross-functional alignment. Financial & Vendor Performance Own DBS budget, chargeback model, and financial performance. Drive transparency, accountability, and measurable value realization across IT/DBS initiatives. Govern supplier performance and oversee major vendor contracts (Accenture, BCG, Salesforce, Workday, etc.). Establish strategic supplier management and proactive optimization practices. Transformation Leadership Lead organizational redesign and modernization of GCC/onshore sourcing models. Oversee IT Transformation Management staff and the DBS GCC Coordination Office. Drive portfolio governance, escalation management, and enterprise readiness. Ensure effective change management and transformation orchestration. Innovation & AI Establish an Innovation Pipeline Framework to prototype, validate, and scale new capabilities. Embed AI, machine learning, and automation into business processes and decision-making. Partner with IT and business leaders to identify and deliver opportunities that enhance efficiency, financial optimization, and enterprise agility. People Leadership Build and mentor a high-performing Strategic Operations team, including senior managers, analysts, and GCC resources. Provide leadership development, workforce enablement, and succession planning. Foster engagement, retention, and workforce growth aligned to enterprise priorities SUPERVISORY RESPONSIBILITIES: Directly manage senior managers and analysts across Strategic Operations, Financial Management, Strategic Suppliers, GCC Coordination, and PMI Office. Oversee dotted-line resources across financial management, workforce development, and GCC delivery. Provide coaching, mentorship, and leadership development to ensure execution excellence. KNOWLEDGE, SKILLS AND ABILITIES: Proven ability to lead large-scale IT and enterprise transformations. Strong financial acumen with experience managing budgets, chargebacks, and vendor contracts. Deep knowledge of IT operating models, governance, sourcing, and portfolio management. AI literacy with ability to assess, apply, and govern emerging technologies. Excellent interpersonal and communication skills with ability to influence at senior levels. Strong leadership presence, execution discipline, and results orientation. EDUCATION AND TRAINING : Bachelor's degree in Computer Science, Information Systems, Business, or related field (Master's preferred). 15+ years of experience in IT, Strategic Operations, or related leadership roles. 7+ years in executive leadership roles driving enterprise transformation and operational execution. Demonstrated track record managing global teams, vendor governance, and enterprise change initiatives. Other Qualifications: The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners. Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don't spend hours when minutes are enough. Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you're unsure, ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Pay Transparency Statement: US Base Salary Range: $227,500.00 - $295,700.00 Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression. In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants. Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs. *In no case will your pay fall below applicable local minimum wage requirements .

Director, Technology Financial Operations (FinOps) DEPARTMENT: Technology REPORTS TO: VP, Business of Technology FLSA STATUS: Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! THE ROLE The Director, Technology Financial Operations is a senior leader within the Technology organization responsible for providing financial stewardship, operational oversight, and cost transparency across all Technology spend. This role partners closely with Technology leadership, Accounts Payable, Procurement, and Finance to ensure Technology budgets, vendor costs, and recharge models are accurately represented and aligned with enterprise standards. The Director oversees budgeting support, spend visibility, cost allocation, and recharge governance, ensuring Technology costs are properly tracked, validated, and distributed across venues and business units. This individual combines strong analytical skills with operational rigor, enabling Technology to operate with clarity, accountability, and financial discipline while maintaining a collaborative relationship with Finance. ESSENTIAL DUTES AND RESPONSIBILITIES Budgeting & Spend Stewardship • Partner with Technology leadership to support the annual budgeting process, quarterly forecasts, and periodic spend reviews. • Provide Technology leaders with clear visibility into spend trends, variance drivers, and potential risks or opportunities. • Monitor Technology operating and project spend across categories to ensure alignment with approved budgets and organizational priorities. Invoice Management & AP Coordination • Oversee Technology's invoice intake, validation, coding, and routing to ensure timely processing and accurate classification. • Serve as the primary liaison between Technology and Accounts Payable to resolve invoice discrepancies, vendor issues, or workflow challenges. • Improve consistency and accuracy in invoice handling by establishing standardized templates, processes, and coding guidelines. Cost Allocation & Recharge Governance • Maintain and enhance Technology's cost allocation and recharge frameworks, ensuring costs are appropriately distributed to venues and business lines. • Identify inaccuracies, under-recharging, and gaps in cost distribution and implement corrective actions in partnership with Technology leadership. • Align with Finance to ensure recharge methodologies and allocation practices adhere to enterprise guidelines and accounting principles. Cross-Functional Partnership • Partner with Procurement, Legal, and vendor managers to ensure contractual commitments, renewals, and SOWs are aligned with budget expectations. • Collaborate with Finance to validate cost alignment and ensure Technology's spend is accurately reflected in enterprise reporting. • Work with Technology tower leads to support cost tracking for hardware, software, licensing, services, and vendor contracts. Financial Reporting & Analysis • Develop internal dashboards, summaries, and analyses to provide Technology leadership with actionable insights into spend, allocations, and recharge impacts. • Create and maintain financial models that improve visibility into run-rate costs, vendor spend, and budget utilization. • Present regular updates to Technology leadership on budget status, operational impacts, and recharge accuracy. Process Governance & Continuous Improvement • Establish governance frameworks, approval workflows, and documentation to improve spend management, invoice processing, and allocation practices. • Lead continuous improvement initiatives to streamline workflows, reduce manual effort, and increase cost visibility across Technology. • Ensure compliance with internal controls, audit requirements, and organizational policies related to spend and budgeting. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required • 8+ years of experience in Technology Financial Operations, Technology Business Management (TBM), Technology Business Partnering, FP&A-adjacent roles, or similar operational leadership functions. • Strong analytical and financial modeling skills, with advanced Excel proficiency. • Experience working with large budgets, cost allocation methods, recharge models, or multi-entity cost distribution. • Demonstrated ability to collaborate across Technology, AP, Procurement, and Finance teams. • Strong vendor management and invoice oversight experience. • Excellent communication skills, with the ability to explain financial concepts to non-financial stakeholders. • Strong organizational skills and the ability to manage complexity in a fast-paced environment. Preferred • Experience in multi-venue, multi-entity, or large enterprise environments. • Familiarity with Technology Business Management (TBM), cost transparency models, or Technology financial governance practices. • Experience improving financial processes or implementing spend management best practices. EDUCATION AND/OR EXPERIENCE • Bachelor's degree required in Business Administration, Information Systems, Technology Management, Accounting, Finance, or a related field. • 8+ years of progressively responsible experience in Technology Operations, Technology Business Management (TBM), Technology Financial Operations, Business Partnering, FP&A-adjacent roles, or similar financial/operational leadership functions. • Demonstrated experience managing Technology budgets, vendor spend, or large operational cost centers within a complex or multi-entity organization. • Prior experience coordinating with Accounts Payable, Procurement, and Technology leaders on invoice workflows, cost tracking, budgeting, or vendor financials. • Experience developing or maintaining cost allocation, chargeback, or recharge models strongly preferred. • Experience working in a large enterprise, multi-venue, or multi-business-unit environment strongly desired. • Strong analytical background with proven ability to interpret spend data, identify trends, and translate insights into recommendations. • Advanced Excel or financial modeling skills required; experience with spend analytics tools or TBM frameworks is a plus. • Prior leadership experience managing processes, programs, or cross-functional initiatives; people management experience preferred but not required. SKILLS AND ABILITIES Strategic & Analytical Skills • Strong analytical and problem-solving skills with the ability to interpret complex spend data and translate findings into actionable recommendations. • Ability to develop clear financial insights, forecasts, and spend visibility models for Technology leadership. • Demonstrated capability to identify inefficiencies, under-recharging, or cost discrepancies and drive corrective action. Operational & Process Excellence • Strong understanding of Technology operational cost structures, vendor spend, and budgeting practices. • Proven ability to build, document, and improve processes related to invoice management, spend tracking, and cost allocation. • Ability to create structure in ambiguous environments and establish sustainable governance frameworks. • Demonstrated experience managing high-volume workflow processes with accuracy and timeliness. Cross-Functional Collaboration • Ability to partner effectively with Technology, Accounts Payable, Procurement, Vendors, and Finance teams while maintaining clear ownership boundaries. • Skilled at building trusted relationships with senior leaders and communicating clearly across technical and non-technical audiences. • Strong negotiation and influence skills, especially when navigating cross-departmental priorities. Communication & Leadership • Excellent written and verbal communication skills, including the ability to prepare clear summaries, dashboards, presentations, and updates for leadership. • Ability to explain financial and operational concepts in straightforward language that non-financial stakeholders can understand. • Confident leadership presence with the ability to guide stakeholders, establish expectations, and drive accountability. Technical & Tooling Proficiency • Advanced Excel skills required (formulas, pivot tables, modeling). • Ability to work with spend analytics tools, invoice systems, or reporting platforms. • Strong aptitude for learning new systems and tools quickly, particularly those used for budgeting, invoice routing, or cost tracking. Professional Attributes • High attention to detail and accuracy in all aspects of spend and cost tracking. • Strong organizational and prioritization skills, with the ability to manage multiple deliverables in a fast-paced environment. • Demonstrated sound judgment, discretion, and the ability to maintain confidentiality when handling sensitive financial and vendor information. • Proactive, self-starting, and able to operate independently while maintaining alignment with leadership. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: Remote PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Job Description Director of Technology Operations About The Organization Community Building Strategies (CBS) is a consulting firm based in Ohio that provides strategic and operational support to Non Profit organizations, donors, and businesses who are working to advance social, economic, and racial justice causes. About The Role We're seeking a strategic technology leader who will serve as the sole technology expert managing critical infrastructure, security, and operations across our network of progressive organizations. This hands-on leadership position requires someone who can autonomously navigate complex multi-platform environments while building strategic roadmaps, with the unique opportunity to shape technology operations that directly support grassroots organizing, voter mobilization, and social justice initiatives across multiple states. What You'll Do Manage and secure 95+ domains across multiple organizations, including DNS configuration, SSL certificate provisioning, nameserver management, and email setup/maintenance, while implementing proactive monitoring systems to prevent service disruptions Conduct comprehensive audits within first 90 days covering existing operational processes, digital/physical security vulnerabilities, and technology workflows, then develop prioritized remediation roadmaps with immediate actionable steps Develop and execute security protocols including incident response plans, access control policies, and quarterly access audits across Google Workspace, Box, and other cloud storage platforms, ensuring proper data governance and C3/C4 compliance Oversee physical asset management for hundreds of devices including laptops, tablets, and phones, implementing tracking systems, security protocols, and working with local IT contractors for device preparation and deployment Provide hands-on technical support including assisting website administrators with content updates, troubleshooting WordPress/Squarespace/Wix issues, and responding promptly to service outages while effectively triaging requests Evaluate and consolidate technology infrastructure across platforms, identifying opportunities for cost optimization and process improvement while maintaining operational continuity Partner with contractors and vendors to execute strategic initiatives, maintaining existing relationships while evaluating build versus buy decisions and determining when to bring capabilities in-house Research and implement field operation technologies, selecting appropriate applications for canvassing teams, voter registration programs, and ensuring proper communication channels for field staff Present recommendations to non-technical stakeholders through formal presentations, translating complex technical concepts into actionable business decisions for executive approval Establish proactive monitoring and maintenance schedules for critical services, creating documentation, conducting training sessions, and building accountability measures across organizations Skills We're Seeking Domain and infrastructure management expertise including DNS, SSL certificates, email configuration, and experience managing multi-platform environments (WordPress, Squarespace, Wix, etc.) Security operations experience with proven ability to conduct audits, create incident response plans, implement access controls, and manage sensitive data across multiple organizations Physical device management capabilities including asset tracking, deployment strategies, and experience managing mixed environments (Apple/PC/Android) at scale Google Workspace and cloud administration proficiency with experience in user provisioning, access management, storage optimization, and implementing governance policies across shared drives Strong vendor and contractor management skills with ability to maintain relationships, evaluate service providers, and make strategic decisions about outsourcing versus in-house capabilities Excellent communication and presentation abilities to translate technical concepts for non-technical stakeholders, provide clear recommendations to leadership, and collaborate across hierarchical structures Highly autonomous work style with demonstrated ability to prioritize across multiple departments and stakeholders, manage competing urgencies, and maintain professional boundaries in fast-paced environments Technical proficiency in web technologies including basic HTML/CSS knowledge, familiarity with content management systems, and general IT troubleshooting skills Change management and process improvement experience with ability to assess existing systems, recommend consolidated solutions, and guide organizations through technology transitions without disruption Mission alignment and professional maturity demonstrating commitment to progressive causes while maintaining practitioner focus, understanding nonprofit compliance requirements, and respecting C3/C4 firewall regulations Additional Requirements Location flexibility: Physical proximity to Northeast Ohio or surrounding area preferred, with ability to work remotely while maintaining availability during standard business hours and occasional in-person presence for critical infrastructure needs Availability: Must maintain standard business hours availability with understanding that this is not a traditional 9-5 role during peak operational periods Travel: Approximately 15% domestic travel for strategic meetings, professional development, and quarterly office visits if remote Salary/Benefits $125,000-$150,000 depending on skills and experience. Health Insurance, Vacation Time, Sick Days, Paid Holidays, 401k, Ability to work remotely as needed, Monthly Cell Phone and Internet stipend.

Who We Are: Vori Health is an award-winning, nationwide, virtual-first, musculoskeletal medical practice focused on evidence-based care that treats the whole person. Using a unique care model to help patients find the best path forward, Vori Health connects patients to a trained care team that includes a nonoperative physical medicine physician, a health coach navigator, and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life. What You'll Do: Vori Health is seeking a highly skilled Director of IT Operations to lead and scale our technology operations in support of our mission to provide integrated, whole-person musculoskeletal (MSK) care. This role oversees the performance, reliability, and security of our cloud environments, end-user computing, IT service desk, and device lifecycle management. The Director will also play a key role in supporting the CISO with security certifications (including HIPAA and HITRUST), ongoing security initiatives, and internal and external compliance audits. This is a hands-on leadership role ideal for an operationally-driven, detail-oriented IT leader who thrives in a fast-paced, digital-first healthcare environment. Essential Functions: IT Operations Leadership Lead day-to-day IT operations across cloud infrastructure, IT service desk, and end-user technology. Establish operational processes, service-level expectations, and performance metrics to ensure reliable, responsive support. Develop and maintain documentation, runbooks, and IT policies to support operational consistency and scalability. Oversee IT asset management, including procurement, inventory tracking, and lifecycle planning. Cloud Infrastructure & Systems Management Manage Vori Health's cloud-based environments ( AWS, Azure) in partnership with engineering and security teams. Ensure cloud performance, reliability, availability, and cost optimization. Oversee configuration management, access controls, and cloud resource provisioning. Support disaster recovery/business continuity planning and periodic testing. IT Service Desk & End-User Support Lead the IT service desk team to deliver world-class support for internal employees and clinicians. Oversee laptop provisioning, onboarding/offboarding workflows, device deployment, hardware troubleshooting, and end-user training. Continuously improve help desk processes, request routing, ticket volume analysis, and automation opportunities. Ensure timely resolution of incidents and root-cause analysis for recurring issues. Security & Compliance Support Work closely with the CISO to support Vori Health's security certification and compliance initiatives, including HIPAA and HITRUST readiness and maintenance. Participate in risk assessments, vulnerability remediation, policy updates, and security awareness efforts. Collect and prepare evidence for internal and external audits, including SOC 2 (if applicable), HIPAA audits, and HITRUST assessments. Ensure IT operational controls are implemented, monitored, and documented. Vendor & Technology Management Manage IT vendors, SaaS platforms, MSP partners, and hardware providers to ensure strong service delivery and contract performance. Evaluate new tools and technologies that enhance IT operations, security, and employee productivity. Oversee licensing management, renewals, and cost optimization across IT services. Leadership & Collaboration Build, mentor, and lead a high-performing IT operations team. Collaborate cross-functionally with Engineering, Product, Clinical Operations, People Ops, and Security teams. Communicate operational status, risks, and initiatives to leadership in a clear and actionable manner. Champion a culture of reliability, security, continuous improvement, and exceptional internal customer service. Supervisory Responsibilities Leading team of support Specialist and cloud engineers, Dev Ops engineers Perform other projects and duties as assigned Who You Are: Required: Bachelor's degree in Information Technology, Computer Science, or related field-or equivalent experience. 10+ years of progressive IT operations experience, including managing cloud environments and IT support functions along with 5 years of leadership experience. Strong experience with IT service desk leadership, device provisioning (Mac/Windows), and SaaS administration. Experience supporting healthcare privacy and security frameworks (HIPAA ; HITRUST strongly preferred). Proven experience gathering and preparing documentation for security and compliance audits. Strong knowledge of identity & access management, endpoint management (e.g., Jamf, Intune), and security best practices. Excellent communication, stakeholder engagement, and project leadership skills. Nice-to-Haves: Experience in a digital health or telehealth environment. Familiarity with HITRUST CSF certification processes. Certifications such as ITIL, CISSP, CISM, CompTIA Security+, or HCISPP. Experience with scripting/automation for IT operations (e.g., PowerShell, Bash, Python). Work authorization/security clearance requirements: Authorized or able to provide required documents to work in United States or Canada.  Physical Requirements/Work Environment: Remote work environment.  While performing the duties of this job, the employee may be regularly to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.  Specific vision abilities required by this job include close vision requirements due to computer work.  Company Benefits At Vori Health, we believe in fostering a supportive and rewarding work environment for our team members. We offer a comprehensive benefits package designed to support your overall well-being, growth, and work-life balance: Competitive Salary: We offer competitive pay based on experience, skillset and the value you bring to the team. Equity Options: As part of our commitment to long-term success, we offer equity options, giving you the opportunity to share in the growth of the company. Health & Wellness: Our health benefits include medical, dental, and vision coverage to keep you and your family healthy. We also offer wellness programs and mental health resources to help you thrive both personally and professionally. Retirement Plans: We provide a 401(k) plan and Roth options to help you plan for the future and enjoy peace of mind. Paid Time Off (PTO): Enjoy generous paid time off, including vacation days, holidays, and sick leave, to recharge and maintain a healthy work-life balance. Fully Remote Work: Work from your home or private office location! We offer a flexible, fully remote work environment that allows you to manage your workspace in a way that best suits your lifestyle. Professional Development: We encourage continuous learning and growth with access to training resources and Professional Development stipend for further education. Parental Leave: We offer paid parental leave to support team members through important life moments, whether you're welcoming a child or expanding your family. Employee Assistance Program (EAP): Access confidential counseling and support for personal or work-related challenges to maintain your well-being along with additional employee assistance programs. We're committed to creating a workplace where you can grow, succeed, and achieve your best. Come join our team and enjoy the benefits of a company that values its team members we call Vorriors! EEO Statement: Vori Health is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process. Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms. About the Job: Responsible for the day-to-day leadership and management of the assigned team. Takes actions to protect the confidentiality, integrity, and availability of data. General schedule Monday-Friday, Eastern time business hours with some flexibility. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. This position requires a current certification in Resolute HB or Resolute PB, a more suitable candidate will have both and possibly even additional Epic certs. What You'll Do: * Creates a positive and motivating environment, centered in feedback & development, that values, encourages & supports engagement of a diverse staff * Delegates work in a way that is empowering & engaging, assuming responsibility for the outcomes of self & others. Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, provides immediate feedback while monitoring results * Possesses clinical / business /technical knowledge and skills to enable moving beyond traditional ways of doing things to push past the status quo * Possesses expert operational and systems to act as in an advisory capacity to identify, design, and implement technological solutions to business needs * Fosters a culture of collaborative and transparent communication with staff, internal information technology teams, and management, along with external business partners, stakeholders, and vendors * Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation Who You Are: Education: * Bachelor's degree or equivalent in Computer Science or related field or a bachelor's degree in a healthcare-related field. Master's degree in cyber security preferred. Licensure/Certification: * Certification in Resolute HB or Resolute PB, Required Experience: Minimum of 5 years of IT/Clinical/Operational experience in the healthcare industry, as well as management experience is required. Management experience, specifically as an Application Manager, Application Lead, Project Manager or equivalent role is preferred. Relevant software experience is also preferred, specifically with healthcare applications used by the organization. Healthcare Clinical/Business Leaders with significant knowledge of IT applications and demonstrated associated skills may be considered. Why You'll Love Us: * Health, dental, prescription, and vision coverage for full-time & part-time employees * Short-term disability, long-term disability, and life insurance coverage * Competitive pay * Tuition Reimbursement * 403(b) Retirement Savings Plan And more! Work Shift: General schedule Monday-Friday, Eastern time business hours. Occasional requirements to cover special events/staff requirements during hours outside those generally worked maybe necessary. Participation in a leadership on-call schedule rotation is required. SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

About the Role We're seeking a battle-tested IT Service Manager who thrives in the high-pressure, high-performance world of Managed Service Providers (MSPs). If you know how to balance 100+ open tickets, manage demanding clients, and still keep your team motivated, focused, and accountable - you're exactly who we're looking for. This isn't a cushy corporate IT gig. It's an MSP leadership role - fast-paced, unpredictable, and client-driven. Your mission: keep the service desk running like a well-oiled machine, ensure SLA compliance, manage escalations, and lead a team that delivers excellence every day. Key Responsibilities Own the Service Desk: Oversee all daily operations, ensuring SLA targets are consistently met and client satisfaction remains high. Lead & Develop the Team: Manage, coach, and support L1-L3 engineers - driving accountability, growth, and performance. Ticket & Escalation Management: Prioritize and manage ticket flow efficiently while balancing urgency, client demands, and team workload. Data-Driven Management: Monitor and report on key metrics - response times, resolution rates, SLA adherence, and client satisfaction scores. Continuous Improvement: Enforce process discipline while identifying automation opportunities and workflow optimizations. Client Relationship Management: Build strong client trust, lead difficult conversations, and de-escalate service issues with professionalism and confidence. Cross-Functional Collaboration: Work closely with project teams, vCIOs, and account managers to align support services with overall client strategy. What You Bring Proven MSP Experience: Demonstrated success managing a service desk in an MSP environment. Leadership Skills: Ability to motivate, coach, and hold technical teams accountable in high-pressure settings. Technical Depth: Hands-on experience with Microsoft 365, Azure, networking, and security environments. Tool Expertise: Proficiency with PSA/RMM systems such as ConnectWise, NinjaOne, IT Glue, or equivalent. Crisis Management: Calm, confident handling of client escalations and technical emergencies. Analytical Mindset: Ability to interpret metrics and make informed operational decisions.

Pulmovant is a Roivant-backed clinical-stage biotechnology company developing innovative therapies for patients suffering from pulmonary diseases. Pulmovant's first program, mosliciguat is designed to provide an effective, once-daily, inhaled treatment option for patients with pulmonary hypertension (PH). Mosliciguat is a novel, potential first-in-class, sGC activator with a differentiated mechanism that may have broad applicability across the PH spectrum. Mosliciguat has been extensively characterized across a robust Phase 1 program with 170 participants dosed to date including patients with PH in the Phase 1b ATMOS study which has produced highly compelling and clinically meaningful efficacy data, as well as a favorable safety profile. Enrollment in a phase 2 trial is ongoing. As part of the Roivant family of companies, Pulmovant leverages the power of collaboration and innovation to drive progress. For more information, please visit ************************** About Roivant: Roivant specializes in developing transformative medicines at an accelerated pace through the launch of nimble biopharmaceutical and health technology entities, each meticulously tailored to address a specific medical need. Since its inception in 2014, Roivant has achieved the following critical milestones in support of its vision: built over 20 Vants; 12 consecutive positive Phase 3 trials; 8 FDA approvals; 5 successful IPOs; >$6B in capital raised; >$10B in global pharma partnerships and proceeds; and continued pipeline expansion across various modalities and therapeutic areas through in-licensing and acquisition of novel product candidates and technology platforms. In addition to a robust clinical stage pipeline, Roivant also incubates discovery-stage companies and health technology startups complementary to its biopharmaceutical business. Position: Director / Senior Director, Head of IT Summary: Pulmovant is seeking an experienced, strategic, and hands-on Head of IT, focused on R&D Information Systems (IS) to define, modernize, and operate our full R&D technology ecosystem. This leader will shape the future-state IS landscape as Pulmovant transitions from the Roivant platform to an independent operating model, ensuring that all R&D systems, data flows, and supporting infrastructure are scalable, secure, compliant, and fit for a high-growth biotech. Beyond R&D systems leadership, this role will also serve as a critical liaison between Pulmovant and Roivant IT, helping coordinate key IT infrastructure services, including IT operational support, help desk support, onboarding/offboarding workflows, equipment provisioning, and broader enterprise IT alignment. The ideal candidate combines strategic vision, enterprise IS expertise, and operational discipline, with the ability to lead high-impact initiatives while maintaining close partnerships across IT, R&D, and Roivant. Key Duties and Responsibilities Strategic Leadership & Road mapping Evaluate the current information systems and infrastructure landscape inherited from Roivant; identify strengths, weaknesses, and modernization opportunities. Develop multi-year IS and infrastructure roadmaps that align R&D and enterprise technology capabilities with Pulmovant's evolving scientific and business objectives. Define and execute the R&D IS strategy as Pulmovant transitions away from Roivant, ensuring continuity, compliance, and scalability. Advise executive leadership on modernization, emerging technology trends, AI/automation opportunities, and long-term digital strategy. R&D Systems Ownership & Digital Enablement Own the lifecycle of core R&D systems (e.g., SDMS, CTMS, eTMF, QMS, PV/Safety, Veeva Vault, SAS/biostats platforms). Lead feasibility studies, vendor evaluations, and cost-benefit analyses for all R&D IS investments. Oversee the design and delivery of system integrations supporting data flow, analytics, and operational excellence. Drive adoption of AI, automation, and analytics to improve R&D efficiency, quality, and insight generation. Cross-Functional & Infrastructure Collaboration Serve as the primary liaison between Pulmovant and Roivant IT during the transition period, ensuring coordinated delivery of infrastructure and enterprise services. Coordinate with Roivant end-user IT support, including help desk service, escalation management, and service-level expectations. Oversee and coordinate employee onboarding/offboarding workflows, including account provisioning, access management, equipment requests, and IT orientation. Ensure timely and efficient management of endpoint devices, licenses, collaboration tools, identity/access management, and enterprise applications used by R&D. Work with Roivant IT to ensure Pulmovant's infrastructure (network, security, collaboration platforms, identity management) meets operational, compliance, and scalability needs. Develop plans to transition relevant infrastructure services from Roivant to Pulmovant as applicable. Operational Excellence, Security & Compliance Establish and enhance processes for IT demand management, resource allocation, project delivery, vendor management, and service operations. Partner with Quality to ensure strong CSV/CSA practices and maintain full GxP compliance across the R&D IS ecosystem. Ensure compliance with 21 CFR Part 11, GxP, GDPR/HIPAA, cybersecurity standards, and Pulmovant's security policies. Advise on IT policies, SOPs, system management standards, and risk mitigation strategies. Drive continuous improvement of operational reliability, system performance, and user experience. Leadership & Team Development Lead and grow a team of IS professionals, contractors, and managed service providers. Manage multi-vendor relationships, ensuring high-quality service delivery, clear accountability, and value realization. Communicate system strategies, technology needs, and project updates clearly to executive leadership and cross-functional partners. Education and Experience Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or a related technical field (advanced degree preferred). 8-10+ years of progressive IT or IT consulting experience, with 5+ years supporting R&D in life sciences or a related high-tech, regulated environment. Essential Skills and Abilities Strong knowledge of R&D system landscapes, including SDMS, CTMS, eTMF, QMS, PV systems, and Veeva Vault. Proven success designing and implementing digital transformation strategies, cloud-based solutions, and modern enterprise architectures. Familiarity with GxP, 21 CFR Part 11, HIPAA/GDPR, and regulated IT best practices. Experience in enterprise architecture, data integration, information security, and system interoperability. Demonstrated ability to manage multi-site or multi-vendor IT projects in regulated environments. Experience coordinating IT infrastructure support, help desk operations, onboarding/offboarding, or device management is a strong plus. Excellent communication, leadership, and stakeholder engagement skills, with executive-level presence. Pulmovant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will not accept unsolicited resumes nor outreach from agencies. Please do not send agency resumes to our website or Roivant Sciences and affiliated employees. Thanks!

Why Lytx: Do you want to join a team of hungry, humble, and capable people and dedicate your time and talent to making a difference in our world? At Lytx, you'll work to apply innovative technology to improve safety and help save lives on our roadways! Being part of a market-leading, medium-sized technology company means that there's room for you to learn, grow, and make a significant impact! As a Senior Cloud Infrastructure Engineer, you will work on Lytx production services which handles massive amounts of video and data collected from over 600,000 vehicles worldwide. The ideal candidate will have hands-on experience crafting, building and automating AWS cloud infrastructure. We will build and maintain IaC toolset to run all cloud services and work with multiple engineering teams to support cloud infrastructure projects. You'll Get To: Build Core AWS services and infrastructure for compute, storage, network, monitoring, management, FinOps, databases, and AI/ML. Work closely with Architects, DBAs, Developers, DevOps, SRE and Data engineers to bake AWS standard methodologies, IaC and cost optimizations early in the design process. Understand Cloud TCO and implement tools and processes to improve AWS cost transparency and accountability. Design and Implement Lytx cloud services using AWS Well architected framework principals. Build Lytx cloud resources using Infrastructure as code (IaC - Terraform/Terragrunt) using Gitops principals. What You'll Need: 15+ years of overall industry experience. 8+ years of experience in running highly available cloud based distributed systems in multiple accounts using IaC. 5+ years of hands-on experience developing modular and reusable enterprise grade Terraform code to run AWS services. 3+ years hands-on Windows Administration experience Proficient with AWS cloud native technologies using: Compute and storage services using, EC2, AMIs, Redshift, RDS, ElastiCache, S3, CloudWatch, Autoscaling. AWS Security: IAM, AD, KMS, CloudTrail, Security Hub. AWS Network: Route53, DNS, VPCs, Network ACLs, Security Groups (SGs), Transit Gateway, API Gateway, ALB, NLB, WAF. AWS Organization Management: SSO, SCP, Control Tower, CloudFormation stacks and stacksets. 10+ years hands-on programming experience. Examples: Terraform, Python, Powershell, Golang (Go), Git 5+ years hands-on Linux Administration experience Excellent documentation and interpersonal skills. Participate in on-call rotation. Preferred: Certifications: Multiple AWS Certifications. AWS FinOPs / Cost Management experience; Cost Explorer, Budgets, 3rd party FinOPs tools, etc. Lambda Cloudflare Benefits: Medical, dental and vision insurance Health Savings Account Flexible Spending Accounts Telehealth 401(k) and 401(k) match Life and AD&D insurance Short-Term and Long-Term Disability FTO or PTO Employee Well-Being program 11 paid holidays plus 1 inclusive holiday per year Volunteer Time Off Employee Referral program Education Reimbursement Program Employee Recognition and Appreciation program Additional perk and voluntary benefit programs Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is: $167,500.00 - $212,500.00 Innovation Lives Here You go all in no matter what you do, and so do we. At Lytx, we're powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that's what we do. Join our diverse team of hungry, humble and capable people united to make a difference. Together, we help save lives on our roadways! Lytx, Inc. is proud to be an equal opportunity employer. We're committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email ***********. Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local, state, federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local, state, federal and regional laws.

About Trevor: The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We've been saving lives every day for over 25 years. Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values: Heart-We care deeply and commit to do what matters Integrity-We build trust through our words and actions Community-Together, we are an unstoppable force for good Belonging-We serve as allies to the mission, and to each other Progress-We continually move onward and upward Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position. Role: IT&S Infrastructure ManagerLocation: This role will be remote in the continental United States, Alaska, or HawaiiReports to: Director of IT and SecurityClassification: Exempt Full TimeUnion Role? NoSalary Range: $100,000-$120,000 Summary: The IT & Security team at Trevor is focused on providing a people-centric, easy to use, always available, and frictionless experience for all staff, contractors, and volunteers. Equally important is maintaining the highest standards of data security and ensuring proper controls are in place and enforced. As the IT&S Infrastructure Manager, you will oversee the team that manages and supports the organization's network, endpoints, cloud/SaaS applications, identity and access management, security platforms, hardware, and other enterprise applications and suites. This includes day to day management, preventative maintenance, monitoring, continuous improvement, incident response and resolution, and disaster recovery planning. You will ensure that the IT&S Infrastructure Team's strategy and execution is aligned with the departmental and vertical roadmaps, as well as the organization's mission, values, and strategic plan. Roles and Responsibilities: Develop and implement best-in-class policies and documentation for supporting the Trevor IT & Security platforms Ensure the secure handling and protection of highly confidential and sensitive data across IT systems and infrastructure Define requirements for and conduct regular security and performance audits on networks, endpoints, and cloud/SaaS services in alignment with industry best practices Monitor and report on IT&S Infrastructure Team volume, bandwidth, and survey metrics Identify and act on opportunities to improve software platforms, security systems, and other aspects of IT Infrastructure Create, maintain, and regularly test the organization's disaster recovery plan Proactively track and mitigate cybersecurity threats and manage the organization's cybersecurity training program Support the Technology Support Manager in developing content, training, or documentation to help proactively prevent recurring Infrastructure issues that impact staff Act as an escalation point for advanced issues involving IT Infrastructure systems and platforms Monitor the performance of the IT&S Infrastructure Team with a focus on support and professional development through the use of weekly 1:1 meetings, individual development plans, and other appropriate tools Contribute to and facilitate the continuous improvement of the IT & Security Knowledgebase Participate in the development of the verticals budget, workforce plan, strategic plan, and other processes as requested Demonstrate fair, ethical, and equitable business practices Handle sensitive and confidential matters with the utmost discretion and integrity Learn eagerly, share knowledge appropriately, and improve continuously Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines Work, communicate, and collaborate effectively with others Demonstrate attention to detail and accuracy in all work Demonstrate a commitment to fostering and maintaining an environment of belonging Organize and report on the Infrastructure teams projects and tasks to the Director of IT & S. Other relevant duties and responsibilities as assigned Minimum Qualifications: 3 or more years of combined education, work, and/or certification experience with demonstrated expertise in IT and Security planning, implementation, and maintenance. 2 or more years of experience in Information Technology Management. Proficiency in: Identity Access Management Help Desk Support Automation Business Continuity and Disaster Recovery Leading small impactful teams Project management and delegation Proficiency in spoken and written English Why Trevor?Join a mission-driven organization where your work makes a real impact on the lives of LGBTQ+ young people-every single day. Outstanding benefits, including:- Comprehensive health coverage, including plans that support various gender affirmation care needs- Mental health resources, with access to virtual care and a variety of in and out of network options for support- 403(b) retirement plan with a 3% employer match, vesting over three years- Generous paid time off and company holidays to rest and recharge- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources- Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment. The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here. Please do not disclose medical information in this form-this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.

THIS IS A REMOTE POSITION. Walton Signage is a well-respected, innovative company in the signage industry. The Company serves large, national or corporate accounts with turnkey installation of high quality signage systems and has been listed several times as one of Inc. Magazine's fastest growing companies. This position serves as the strategic and operational leader for Walton Signage's IT department. The role is responsible for overseeing technology infrastructure, cloud architecture, end-user support to ensure reliable and secure business operations. The IT Manager will lead efforts to deliver scalable solutions, drive automation, and align technology initiatives with Walton's corporate objectives. Key Responsibilities Oversee daily IT operations and ensure system uptime, performance, and security across the organization. Manage IT helpdesk, prioritize tickets, and ensure high-quality support for all end users. Own vendor relationships for Security, cloud, infrastructure solutions, Lead implementation of IT projects including hardware rollouts, system upgrades, and workflow automation. Develop, implement, and maintain cybersecurity standards, policies, and training. Monitor IT budgets and control costs related to procurement, licensing, and maintenance. Supervise, mentor, and evaluate IT technical resources. Collaborate with leadership to develop long-term IT strategy and technology roadmap. Maintain accurate documentation for systems, processes, and network configurations. Ensure compliance with internal controls, data governance, and audit requirements. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 10+ years of progressive IT leadership experience, preferably in a multi-site or project-based organization. Strong technical knowledge of network systems, cloud services, security and identity management Demonstrated ability to manage IT budgets, vendor contracts, and service-level performance. Exceptional troubleshooting, communication, and project management skills. Proven leadership skills with the ability to mentor teams and manage cross-functional initiatives. Strategic thinker with hands-on technical problem-solving ability. Process-oriented mindset with strong documentation and compliance discipline. Excellent interpersonal skills and the ability to work across departments. Ability to thrive in a fast-paced environment and adapt to shifting priorities. Netsuite Experience Experience with EDI, APIs, Integrations Inventory, WMS, Shipping, logistics, project management Preferred Competencies Strategic thinker with hands-on technical problem-solving ability. Process-oriented mindset with strong documentation and compliance discipline. Excellent interpersonal skills and the ability to work across departments. Ability to thrive in a fast-paced environment and adapt to shifting priorities. Netsuite Experience Experience with EDI, APIs, Integrations Inventory, WMS, Shipping, logistics, project management We are an Equal Opportunity and Affirmative Action Employer PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •While performing the duties of this job, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse. •The employee is frequently required to talk, hear, and bend and twist neck. •The employee may occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds. •Specific vision abilities required by this job include close vision and distance vision. •Travel may be required. Benefits: Walton Signage offers medical benefits on the 1st of the month following start date, 401(k) with 100% match up to 4% and full vesting after 90 days, paid time off, holidays, and competitive compensation commensurate with experience. To apply please complete the preliminary application online.

Location: This is a remote position open to candidates based in US, preference for Eastern and Central Time Zone Reports to: Chief Technology Officer Who We Are At Aptarro, we believe the best work happens when people feel valued, supported, and empowered to thrive! Our culture is grounded in our A.R.R.O.W core values, which guide everything we do and keep us moving forward - together. ✔Agile Mindset - We adapt and pivot with purpose. ✔ Relentless Resourcefulness - We find solutions, no matter the challenge. ✔ Raise Your Hand - We step up, own it, and contribute. ✔ Only What Matters - We simplify and focus on what drives impact. ✔ We Do Hard Things Together - We solve tough problems as a team. We help healthcare providers get paid accurately and on time-without getting stuck in the complexity of billing, coding, and compliance. Our Revenue Cycle Management (RCM) solutions reduce denials, ensure compliance, and integrate seamlessly with EHRs, practice management, and hospital information systems-so providers can focus on what matters most: patient care. We help our customers make right easy-every day. What You'll Do Reporting to the CTO, the Chief Technology Officer, the Senior Director of IT will be responsible for shaping and executing the company's IT strategy, ensuring that all systems, applications, security, and technologies align with business goals. This role involves overseeing the entire IT department, leading digital transformation initiatives, and implementing efficient scaling solutions. It is critical for driving operational excellence and empowering innovation for business success. In this role, you will: IT Strategy & Leadership: Develop and implement a comprehensive IT strategy aligned with the company's goals and growth plans. Technology Infrastructure: Lead the design, implementation, and maintenance of scalable and secure infrastructure, including cloud systems, data storage, and networking solutions. In depth knowledge of the Azure Cloud environment including Kubernetes and the ability to scale solutions efficiently and effectively. Team Development: Build, mentor, and manage a high-performing IT team to support company operations and ensure smooth technological execution across departments. Help desk/Tech Support SLA's and Metrics. Implement processes/practices/workflows to improve customer satisfaction of committed ticket turnaround times. Cybersecurity: Establish and oversee a robust cybersecurity framework to protect company data, intellectual property, and customer information. Digital Transformation: Identify and lead initiatives for the implementation of new technologies, automating processes, and integrating systems to drive efficiency. Collaboration & Stakeholder Management: Work closely with other departments (OPS, engineering, finance, HR, etc.) to ensure IT supports their needs while enhancing collaboration and productivity. Vendor Management: Manage relationships with external vendors and service providers to ensure effective implementation and maintenance of tools, services, and software. Budgeting & Cost Optimization: Develop and manage the IT budget, ensuring cost-effective solutions that balance performance and scalability with fiscal responsibility. Disaster Recovery & Business Continuity: Design and implement disaster recovery and business continuity plans to mitigate potential risks to business operations. Compliance & Governance: Ensure IT policies, procedures, and systems comply with industry regulations, standards, and best practices. What You'll Bring Bachelor's or master's degree in computer science, Information Technology, or a related field. 15+ years of experience in IT leadership roles, with a proven track record in scaling technology in a company with many acquisitions in a fast-growing environment. Extensive experience in Data Center consolidation, post acquisitions. Strong understanding of Azure cloud infrastructure and DevOps practices a must. Experience in cybersecurity, data privacy, and managing compliance with relevant regulations (SOC, HIPAA, PCI, etc.). Excellent leadership, communication, and collaboration skills, with the ability to work cross-functionally and influence at all levels. Experience in digital transformation and automation is highly desirable. Problem-solving mindset with the ability to make strategic decisions in a fast-paced environment. This role is ideal for a strategic IT leader with a passion for driving innovation and a hands-on approach to problem-solving. If you're ready to lead and transform an IT team into a cutting-edge tech team at a mature PE owned firm, applications are welcomed! Equal Employment Opportunity: Aptarro is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state or local protected class. class.

SummarySolutions for Enterprise Imaging (SEI) is looking for a dynamic, growth-minded enterprise software services professional to lead a team of technical specialists and integration experts in delivering radiology, cardiology, and digital pathology enterprise imaging solutions to customers across the US and Canada. This leadership role, reporting into the VP of Services, is key to the overall customer experience from pre-sales assessment through solutions design, planning, and successful implementation of on-premises and cloud solutions. Driving the adoption a global delivery model, enhancing quality, efficiency and time to value for customers, and getting ready for increasingly cloud-first deployments, are key focus areas for transformation. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionResponsibilities: Become a trusted advisor to customers. Create, maintain and assume accountability for a culture of high customer service and satisfaction. Provide strategic leadership to team, foster professional growth, drive high standard for performance and development. Engage with customers to ensure project success through the pre-sales to implementation lifecycle. Manage resource allocation, scheduling and project delivery oversight, meeting or exceeding KPIs. Collaborate effectively with cross-functional teams across the business to ensure organizational training and readiness, refine deployment strategies, promote knowledge sharing and best practices. Apply lean methodologies to enhance operational productivity and drive continuous improvement. Weekly, monthly and quarterly reporting on regional services operations. Deliver engaging, informative and well-organized presentations, as needed, to internal and external stakeholders. Qualifications and Competencies: Bachelor or Master's degree in computer sciences, healthcare systems, IT, business or equivalent. Minimum of 5 years of relevant experience in healthcare IT, with a proven track record leading technical professional services teams delivering enterprise engagements from inception through completion, preferably in radiology and/or cardiology software. At least 3 years of experience leading cloud solution implementations in healthcare. Track record of building and leading high-performing, multi-cultural, global delivery teams. Customer facing experience from requirements analysis through technical solution design, planning and successful execution of healthcare imaging systems. Experience understanding, tracking, reporting and managing key financial and operational metrics for enterprise software professional services engagements. Planning, prioritizing, reporting, problem solving and analytical capabilities. Excellent verbal and written communication skills, executive-level presentation experience. Strong interpersonal and leadership abilities. Attention to detail and a concern for quality. This role does not offer visa sponsorship or relocation assistance. Travel expectation is around 20%. #LI-CH3 #Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $134,400.00-$201,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE HealthCare will require proof of status prior to employment. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: April 25, 2026

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. *Note: This position requires presence in our San Francisco office location 4 days per week; Lambda's designated work from home day is currently Tuesday. Engineering at Lambda is responsible for building and scaling our cloud offering. Our scope includes the Lambda website, cloud APIs and systems as well as internal tooling for system deployment, management and maintenance. What You'll Do Strategic Technology Leadership for Key Accounts Serve as the primary technical liaison for Lambda's strategic Superintelligence accounts Cultivate and sustain executive level technical relationships, establishing Lambda as a trusted technology partner and strategic advisor Drive multi-year technology roadmaps aligned with customer business objectives and Lambda's product portfolio Influence customer technology strategy and adoption at the executive level Represent Lambda at executive briefings, board meetings, and strategic planning sessions Own Technical Strategy and Business Outcomes Partner with Global Account teams to drive strategic account growth and expansion Lead architectural reviews and technology assessments at the enterprise level Define and articulate business value propositions, ROI models, and TCO analyses for executive stakeholders Orchestrate cross-functional teams including Solutions Engineers, Forward Deployed Engineers, Professional Services, and Product Management Own technical escalations and serve as the Executive Technical Sponsor for critical customer initiatives Drive adoption of Lambda's strategic initiatives within key accounts Technology Vision and Thought Leadership Establish yourself as a trusted advisor on AI/ML transformation and cloud strategy Guide customers through digital transformation journeys and emerging technology adoption Publish thought leadership content, speak at industry events, and represent Lambda in executive forums Influence Lambda's product strategy based on strategic customer needs and market trends Mentor and develop technical talent across the organization You Have 15+ years of experience designing, deploying and scaling cloud infrastructure Have 6+ years of experience working directly with C-suite executives and senior leadership teams in advisory or consultative capacities Have 5+ years driving cloud transformation initiatives at enterprise scale Have proven track record of influencing C-suite executives and board-level stakeholders Have deep expertise in AI/ML technologies and their business applications Have experience with NVIDIA DGX/HGX/MGX systems, InfiniBand &RoCE networking, and large-scale GPU cluster deployments Have hands-on experience with LLM training, fine-tuning, and inference at scale Have experience with enterprise architecture frameworks and governance models Have experience managing or influencing deals worth $1B+ annually Have strong business acumen with ability to translate technology into business outcomes Have experience navigating complex organizational dynamics and driving consensus Have track record of building strategic partnerships and alliances Excel at executive communication, presentation, and storytelling Demonstrate thought leadership through publications, speaking engagements, or industry recognition Nice to Have MBA or advanced degree in Computer Science, Engineering, or related technical field Experience as a CTO, VP of Engineering, Chief Architect, or Technical Fellow at a technology company with $100M+ revenue Track record working with AI labs, research institutions, or frontier model companies Board advisory experience for technology companies Published peer-reviewed research, whitepapers, or patents specifically in distributed computing, GPU acceleration, or large-scale ML training infrastructure Salary Range Information The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. About Lambda Founded in 2012, with 500+ employees, and growing fast Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG Our values are publicly available: ************************* We offer generous cash & equity compensation Health, dental, and vision coverage for you and your dependents Wellness and commuter stipends for select roles 401k Plan with 2% company match (USA employees) Flexible paid time off plan that we all actually use A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills. Equal Opportunity Employer Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

MARA is seeking a Director of Technical Product Management to lead the strategy, development, and deployment strategy for our IaaS platform. You'll bridge technical, operational, and customer-facing teams to build scalable inference infrastructure that supports real-world AI applications. Your focus will be on enabling clients to deploy and scale ML models on dedicated compute with maximum performance and uptime. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Define and drive the product vision and roadmap for our Inference as a Service offering. · Gather and prioritize customer requirements from AI developers, enterprise users, and internal stakeholders. · Collaborate with engineering, data center ops, and energy teams to ensure the compute infrastructure meets IaaS needs (e.g., GPU availability, latency targets). · Work closely with sales and business development to support customer onboarding and ensure alignment with SLAs. · Identify market trends, emerging AI inference patterns (LLMs, vision, etc.), and integrate them into product strategy. · Define product KPIs, collect usage data, and iterate quickly based on performance insights. · Ensure the IaaS platform meets compliance, cost-efficiency, and environmental goals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. · 8-12+ years of product management, ideally in data infrastructure, cloud services, or AI/ML domains. · Strong technical understanding of ML inference workloads and GPU/accelerator environments. · Proven experience launching infrastructure products or platforms used by technical teams. · Excellent communication and stakeholder management skills across engineering and non-technical functions. · Experience with tools like Kubernetes, Triton, or model-serving platforms is a plus.

WHO ARE WE? We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants and future acquisitions to come! This position's home company is OLLY. ABOUT YOU You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast-paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement. Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations. KEY RESPONSIBILITIES Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards. Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise. Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards. Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up. Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies. Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence. Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently. Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals. CAPABILITIES + SKILLS REQUIRED Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role. Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports Technical Expertise: In-depth knowledge of gummy manufacturing processes and technologies. Leadership: Proven ability to lead and manage technical teams effectively. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Innovation: Ability to drive innovation and continuous improvement in manufacturing processes. WHAT TO EXPECT DURING THE INTERVIEW PROCESS Initial video screen with a member of our Talent team Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team Round 2: 2-3 conversations with team or cross functional Ollies Final Round: Homework* *At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs THE DETAILS LOCATION: Remote, USA HOURS: Full time, exempt (salary) MANAGER: Chief Product Officer PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship. TRAVEL: up to 50% WHAT WE OFFER: An opportunity to work with an intelligent, inspiring, and extraordinarily fun team We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance 4 weeks PTO + paid holidays + 12 Mental Health Days per year 100% Paid parental leave, Fertility + Adoption Benefits Annual Bonus 401(k) plan with Employer Match Hybrid Work + Wellness + Cell Phone Stipends Free product And much more!

We are seeking an exceptional Director, GTM Technology Operations and PMO, to drive operational excellence and strategic initiaves, in GTM Systems, Data and Process organization. This leadership position will be instrumental in shaping how we scale our operations, optimize processes, and deliver world-class services that power Procore's growth. In this role, you will be driving the operational arm of the GTM Technology function through rigorous oversight, leading the cross-functional program management of our most critical GTM initiatives. You will act as the bridge between technical execution and business outcomes, ensuring we aren't just delivering features, but delivering business value. This opportunity can work remotely from any US location, and we are looking for someone to join us immediately. What You'll Do: Strategic Partnership & Execution * Act as a Strategic Partner & Cross-Functional Orchestration: Collaborate with IT delivery leads across Sales, Alliances, Marketing, Finance, and Product. You will align GTM technology priorities to business goals, ensuring cross-functional execution is consistent, on track, and transparent. * Launch High-Impact Initiatives: Launch and scale strategic programs that accelerate revenue growth and strengthen GTM application delivery capabilities. You will partner with delivery leads to ensure rigorous prioritization and high-performance execution. * Executive Counsel: Provide executive-level counsel and support through briefing materials, agenda setting, strategic communications, and program orchestration. You will serve as the primary liaison to executive stakeholders, translating technical progress into business impact. Operational Excellence & Financial Governance * Own the "Business of IT": Own departmental budgets, OKRs, and utilization metrics. You will drive financial discipline, proactive performance management, and alignment to company objectives, ensuring we are tracking towards the business outcomes our technology initiatives are driving. * Budget Management: Own the GTM Technology departmental budget. Oversee forecasting, variance analysis, and software licensing optimization to ensure fiscal responsibility. * Establish Operating Rhythms: Design and maintain operating rhythms (status reports, QBRs, planning sessions) that drive accountability, transparency, and executive alignment across the organization. * Architect Scalable Frameworks: Architect scalable operational frameworks and lead continuous improvement initiatives to enhance efficiency, enable KPI-driven decision-making, and optimize resource allocation. Program Delivery & Transformation * Outcome-Based Metrics & Executive Reporting: Define and implement metrics that measure business outcomes (e.g., revenue velocity, efficiency gains) over mere technical outputs. Create dashboards and deliver regular executive reporting to communicate portfolio health, value realization, and ROI to C-suite and VP-level leaders. * Cross-Functional Delivery Oversight: Review delivery across Lead-to-Cash systems (CRM, CPQ, Billing, Analytics, and downstream integrations) to ensure seamless operations, trusted data, and transparency across GTM teams. * Consulting Mindset & Transformation Agent: Identify and resolve GTM process inefficiencies using a consulting mindset to deliver scalable, data-driven solutions with speed and precision. You will act as a transformational agent, bringing an enterprise mindset to scale our processes as Procore grows. * Change Management: Lead the organizational and cross-functional change management strategy for complex rollouts, ensuring that engineering outputs result in high user adoption and minimal disruption. * Team Leadership: Recruit, mentor, and lead a high-performing team of Program Managers, Scrum Masters, and IT Operations Analysts, fostering a culture focused on business outcomes through technology. What You'll Need: Experience & Education * Bachelor's degree in Business Administration, Operations Management, Computer Science, or a related field (MBA preferred). * 15+ years of progressive leadership experience in technology operations, program management, and/or business transformation at enterprise companies. Leadership & Skills * GTM Fluency: Strong understanding of the Lead-to-Cash lifecycle and the engineering complexity behind GTM systems (Salesforce, Marketo, Zuora, etc.). * OKR Mastery: Strong background in OKR methodology and implementation; ability to connect daily tasks to high-level strategic goals. * Metrics & Measurement: Excellence in performance measurement and metrics tracking. You have key experience and leadership tracking metrics to ensure we are tracking towards the business outcomes our technology initiatives are driving. * Program Delivery & Communication: Proven experience leading IT PMO teams, in stakeholder management and executive communication. * Financial Acumen: Deep experience managing large budgets , resource capacity planning, and vendor/contract management in a large-scale IT organization. Additional Information Base Pay Range: 174,400.00 - 239,800.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.