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$55,730
Average Salary
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Educational requirements vary, depending on the type of product sold. If the products are not scientific or technical, a high school diploma is generally enough for entry into the occupation. If the products are scientific or technical, sales representatives typically need at least a bachelor's degree.
EducationA high school diploma is sufficient for many positions, primarily for selling nontechnical or scientific products. However, those selling scientific and technical products typically must have a bachelor's degree. Scientific and technical products include pharmaceuticals, medical instruments, and industrial equipment. A degree in a field related to the product sold, such as chemistry, biology, or engineering, is often required.
Many sales representatives attend seminars in sales techniques or take courses in marketing, economics, communication, or even a foreign language to improve their ability to make sales.
TrainingMany companies have formal training programs for beginning wholesale and manufacturing sales representatives that last up to 1 year. In some programs, trainees rotate among jobs in plants and offices to learn all phases of producing, installing, and distributing the product. In others, trainees receive formal technical instruction at the plant, followed by on-the-job training under the supervision of a field sales manager.
New employees may be trained by going along with experienced workers on their sales calls. As they gain familiarity with the firm's products and clients, the new workers gain more responsibility until they eventually get their own territory.
Licenses, Certifications, and RegistrationsMany in this occupation have either the Certified Professional Manufacturers' Representative (CPMR) certification or the Certified Sales Professional (CSP) certification, both offered by the Manufacturers' Representatives Educational Research Foundation (MRERF). Certification typically involves completing formal technical training and passing an exam. In addition, the CPMR requires 10 hours of continuing education every year in order to maintain certification.
Other ExperienceAlthough not required, sales experience can be helpful, particularly for nontechnical positions.
AdvancementFrequently, promotion takes the form of an assignment to a larger account or territory, where commissions are likely to be greater. Those who have good sales records and leadership ability may advance to higher level positions, such as sales supervisor, district manager, or vice president of sales. For more information on these positions, see the profile on sales managers.
Important QualitiesCustomer-service skills. Sales representatives must be able to listen to the customer’s needs and concerns before and after the sale.
Interpersonal skills. Sales representatives must be able to work well with many types of people. They must be able to build good relationships with clients and with other members of the sales team.
Self-confidence. Sales representatives must be confident and persuasive when making sales presentations. In addition, making a call to a potential customer who is not expecting to be contacted, or “cold calling,” requires confidence and composure.
Stamina. Sales representatives are often on their feet for long periods of time and may carry heavy sample products.
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Average Length of Employment
Top Careers Before Director, Inside Sales
Top Careers After Director, Inside Sales
Gender
Male
65.2%Female
33.4%Unknown
1.4%Ethnicity
White
83.7%Hispanic or Latino
8.7%Asian
5.6%Unknown
1.6%Black or African American
0.5%Languages Spoken
Spanish
56.3%French
18.8%Italian
6.3%German
4.2%Portuguese
2.1%Turkish
2.1%Cantonese
2.1%Japanese
2.1%Armenian
2.1%Malayalam
2.1%Arabic
2.1%Director, Inside Sales
Unfortunately we don’t have enough data for this section.
Schools
University of Phoenix
16.3%University of Texas at Austin
7.8%Southern New Hampshire University
6.2%University of North Texas
5.4%University of Maryland - College Park
5.4%Northeastern University
5.4%Arizona State University
4.7%Texas State University
4.7%New York University
3.9%San Jose State University
3.9%Northwestern University
3.9%University of Texas at San Antonio
3.9%Southern Illinois University Carbondale
3.9%Texas A&M University
3.9%West Virginia University
3.9%Iowa State University
3.9%Oakland University
3.9%University of Tennessee - Knoxville
3.1%Brigham Young University
3.1%University of California - Berkeley
3.1%Majors
Degrees
Bachelors
47.9%Other
26.7%Associate
10.3%Masters
10.2%Certificate
3.3%License
0.9%Diploma
0.4%Doctorate
0.3%Director, Inside Sales
Unfortunately we don’t have enough data for this section.
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