What is a Director, Inside Sales?

The director, inside sales, is at the top of the sales representative ladder. He/She is responsible for the management of the sales representative team and ensuring the smooth operation of the company's sales department.

His duties include hiring, managing, directing, and coaching the sales team and customer service representatives, ensuring sales representatives meet their sales quota, managing major account activities such as sales quotas and support. He/She is also responsible for building relationships with existing and potential clients, educating them about services and products.

He is required to have skills such as analytical skills, good communication skills, leadership skills, and self-confidence. He/She must also have customer service skills, product knowledge, and an understanding of the sales process. He/She must be able to lead his/her sales team to success, which means he/she has to be a leader and have experience in guiding others.

He may advance in the career to a business development director. Between 2018-2028, the job is expected to grow by 5% producing 20,600 new jobs across the US. The average hourly rate for this position is $27.85 per hour, that's $57,925 per year.

What Does a Director, Inside Sales Do

There are certain skills that many directors, inside sales have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and leadership skills.

Learn more about what a Director, Inside Sales does

How To Become a Director, Inside Sales

If you're interested in becoming a director, inside sales, one of the first things to consider is how much education you need. We've determined that 67.3% of directors, inside sales have a bachelor's degree. In terms of higher education levels, we found that 7.0% of directors, inside sales have master's degrees. Even though most directors, inside sales have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Director, Inside Sales
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Director, Inside Sales Career Paths

In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of director of sales you might progress to a role such as sales vice president eventually. Later on in your career, you could end up with the title sales vice president.

Director, Inside Sales

Average Salary for a Director, Inside Sales

Directors, Inside Sales in America make an average salary of $57,509 per year or $28 per hour. The top 10 percent makes over $105,000 per year, while the bottom 10 percent under $31,000 per year.
Average Director, Inside Sales Salary
$57,509 Yearly
$27.65 hourly
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Roles and Types of Director, Inside Sales

The role of a director, inside sales includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general director, inside sales responsibilities:

  • First line of customer service defense answering
  • Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures
  • Responsible for the qualification and nurturing of sales leads which includes contacting potential

There are several types of director, inside sales, including:

Director Of Sales

Role:

The director of sales has a lot of responsibility. In addition to leading your team to success, you're also managing sales efforts and planning when to launch new products. There's a lot of strategy hidden behind the job position so make sure your thinking cap is on.

In order to be good at this job, you need to be organized. This is how you'll ensure an efficient workflow. But that's not as important as the way you choose to lead. Directors of Sales learn how to motivate their team rather than dragging them through the mud.

Director of Sales is the short-term game. You rely on the immediate success of a product or service. While you'll be leading your team to successfully releasing and selling these products or services, you will have a bit of customer or client involvement. So make sure you've got your communication skills in check.

  • Average Salary: $111,068
  • Degree: Bachelor's Degree

District Sales Manager

Role:

A district sales manager is responsible for the performance of sales teams in a certain region where the business of a larger or mid-size company is present.

They make sure the members of the sales teams are always at the top of their game by providing training and self-improvement opportunities. They create progress reports and present them to management, set sales goals, and make sure they are achieved.

Demand for sales growth never goes out of fashion, so it is not surprising that a steady 5% growth in the employment of district sales managers is predicted until 2024.

  • Average Salary: $81,505
  • Degree: Bachelor's Degree

Director Of Sales And Marketing

Role:

As a Director Of Sales And Marketing, you will oversee marketing-related sales, programs, and budgets. You will be implementing revenue targets and budget goals, evaluating team progress, and participating in securing sales and increasing the number of clients.

You are expected to be creative as a Director Of Sales And Marketing. You need to identify new ideas that will help the business and be able to easily solve problems that might come your way. Next is interpersonal skills. Since you will be dealing with a lot of people, you should know how to efficiently communicate with each of them. Lastly, despite the many tasks you have, you need to stay organized.

You can earn around $115,357 per year on average as a Director Of Sales And Marketing. With a job growth rate of 5%, you also have the chance to explore other roles and careers. You can be a Sales and Marketing Vice President, a Business Development Director, or a Chief Operating Officer.

  • Average Salary: $117,348
  • Degree: Bachelor's Degree
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States With The Most Director, Inside Sales Jobs

Mouse over a state to see the number of active director, inside sales jobs in each state. The darker areas on the map show where directors, inside sales earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Director, Inside Sales Jobs By State

RankStateNumber of JobsAverage Salary
1California5,216$79,126
2Texas3,536$57,960
3Florida2,523$57,257
4New York2,255$90,568
5Illinois2,185$70,657
6Pennsylvania1,586$78,085
7Georgia1,489$46,234
8Massachusetts1,464$80,681
9North Carolina1,383$53,274
10New Jersey1,303$78,584
11Ohio1,302$63,333
12Virginia1,197$79,167
13Washington1,012$70,690
14Arizona1,011$70,532
15Alabama951$46,313
16Michigan889$81,438
17Minnesota883$69,521
18Colorado860$45,006
19Louisiana842$48,169
20Oregon838$73,033
21Tennessee806$46,686
22Indiana802$69,641
23Iowa787$50,816
24Oklahoma758$49,514
25Arkansas703$55,625
26Maryland698$62,703
27Missouri678$61,309
28Wisconsin670$65,889
29Utah663$57,161
30South Carolina517$64,304
31Mississippi511$63,425
32Connecticut490$92,540
33Kentucky381$66,110
34Nevada349$67,396
35Kansas349$44,815
36Idaho261$58,774
37Nebraska222$45,603
38New Hampshire214$80,388
39New Mexico211$53,698
40Rhode Island198$71,157
41Delaware159$72,904
42Montana152$45,888
43Maine141$93,471
44Vermont127$88,613
45West Virginia127$69,321
46North Dakota98$52,958
47Alaska96$76,506
48Hawaii95$76,542
49South Dakota83$50,075
50Wyoming75$58,517

Director, Inside Sales Education

Director, Inside Sales Majors

Business
37.7 %
Marketing
9.2 %
Communication
7.1 %

Director, Inside Sales Degrees

Bachelors

67.3 %

Associate

15.5 %

Masters

7.0 %

Top Colleges for Director, Inside Saless

1. University of Wisconsin - Madison

Madison, WI • Private

In-State Tuition

$10,555

Enrollment

30,360

2. University of Georgia

Athens, GA • Private

In-State Tuition

$11,830

Enrollment

29,474

3. Virginia Polytechnic Institute and State University

Blacksburg, VA • Private

In-State Tuition

$13,620

Enrollment

27,730

4. Ohio State University

Columbus, OH • Private

In-State Tuition

$10,726

Enrollment

45,769

5. University of Texas at Austin

Austin, TX • Private

In-State Tuition

$10,610

Enrollment

40,329

6. University of Houston

Houston, TX • Private

In-State Tuition

$8,913

Enrollment

37,291

7. University of Southern California

Los Angeles, CA • Private

In-State Tuition

$56,225

Enrollment

19,548

8. Northeastern University

Boston, MA • Private

In-State Tuition

$51,522

Enrollment

13,760

9. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

10. University of Connecticut

Storrs, CT • Private

In-State Tuition

$15,730

Enrollment

18,830

Top Skills For a Director, Inside Sales

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 23.3% of directors, inside sales listed customer service on their resume, but soft skills such as analytical skills and communication skills are important as well.

Choose From 10+ Customizable Director, Inside Sales Resume templates

Zippia allows you to choose from different easy-to-use Director, Inside Sales templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Director, Inside Sales resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Director, Inside Sales diversity

Director, Inside Sales Gender Distribution

Male
Male
66%
Female
Female
34%

After extensive research and analysis, Zippia's data science team found that:

  • Among directors, inside sales, 33.9% of them are women, while 66.1% are men.

  • The most common race/ethnicity among directors, inside sales is White, which makes up 78.2% of all directors, inside sales.

  • The most common foreign language among directors, inside sales is Spanish at 65.3%.

Online Courses For Director, Inside Sales That You May Like

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Best States For a Director, Inside Sales

Some places are better than others when it comes to starting a career as a director, inside sales. The best states for people in this position are Maine, Connecticut, New York, and Vermont. Directors, inside sales make the most in Maine with an average salary of $93,471. Whereas in Connecticut and New York, they would average $92,540 and $90,568, respectively. While directors, inside sales would only make an average of $88,613 in Vermont, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Vermont

Total Director, Inside Sales Jobs: 127
Highest 10% Earn:
$172,000
Location Quotient:
1.06

$88,613

Avg. Salary

View 127 Director, Inside Sales Jobs In VT

2. New York

Total Director, Inside Sales Jobs: 2,255
Highest 10% Earn:
$170,000
Location Quotient:
1.13

$90,568

Avg. Salary

View 2,255 Director, Inside Sales Jobs In NY

3. Connecticut

Total Director, Inside Sales Jobs: 490
Highest 10% Earn:
$174,000
Location Quotient:
0.95

$92,540

Avg. Salary

View 490 Director, Inside Sales Jobs In CT
Full List Of Best States For Directors, Inside Sales

How Do Directors, Inside Sales Rate Their Jobs?

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Top Director, Inside Sales Employers

Most Common Employers For Director, Inside Sales

RankCompanyAverage SalaryHourly RateJob Openings
1IBM$160,787$77.305
2Dell$134,929$64.876
3Lenovo$130,950$62.964
4CyberCoders$86,019$41.364
5DISH Network$74,338$35.7412
6UPS$68,242$32.814
7Waste Management$67,128$32.2710
8Indeed$61,235$29.446
9Scott Electric Co.$61,193$29.424
10Hewlett Packard Enterprise$54,709$26.306
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Updated April 6, 2023