The director, inside sales, is at the top of the sales representative ladder. He/She is responsible for the management of the sales representative team and ensuring the smooth operation of the company's sales department.
His duties include hiring, managing, directing, and coaching the sales team and customer service representatives, ensuring sales representatives meet their sales quota, managing major account activities such as sales quotas and support. He/She is also responsible for building relationships with existing and potential clients, educating them about services and products.
He is required to have skills such as analytical skills, good communication skills, leadership skills, and self-confidence. He/She must also have customer service skills, product knowledge, and an understanding of the sales process. He/She must be able to lead his/her sales team to success, which means he/she has to be a leader and have experience in guiding others.
He may advance in the career to a business development director. Between 2018-2028, the job is expected to grow by 5% producing 20,600 new jobs across the US. The average hourly rate for this position is $27.85 per hour, that's $57,925 per year.
How to Become a Director, Inside Sales
What is a Director, Inside Sales
There is more than meets the eye when it comes to being a Director, Inside Sales. For example, did you know that they make an average of $25.74 an hour? That's $53,547 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 20,600 job opportunities across the U.S.
What Does a Director, Inside Sales Do
There are certain skills that many Directors, Inside Sales have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Analytical skills, Communication skills and Leadership skills.
How To Become a Director, Inside Sales
If you're interested in becoming a Director, Inside Sales, one of the first things to consider is how much education you need. We've determined that 67.3% of Directors, Inside Sales have a bachelor's degree. In terms of higher education levels, we found that 7.0% of Directors, Inside Sales have master's degrees. Even though most Directors, Inside Sales have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Director, Inside Sales. When we researched the most common majors for a Director, Inside Sales, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Director, Inside Sales resumes include Master's Degree degrees or High School Diploma degrees.
You may find that experience in other jobs will help you become a Director, Inside Sales. In fact, many Director, Inside Sales jobs require experience in a role such as Inside Sales Manager. Meanwhile, many Directors, Inside Sales also have previous career experience in roles such as Account Executive or Inside Sales Representative.
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Director, Inside Sales Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of Director Of Sales you might progress to a role such as Sales Vice President eventually. Later on in your career, you could end up with the title Sales Vice President.
Director, Inside Sales Jobs You Might Like
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Create The Perfect Resume
Our resume builder tool will walk you through the process of creating a stand-out Director, Inside Sales resume.
Average Salary for a Director, Inside Sales
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Director, Inside Sales Resumes
Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Director, Inside Sales. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.
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Jacob Ramos Director, Inside Sales |
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Kathleen Simpson Director, Inside Sales  Houston, TX  (630) 555-7636  ksimpson@example.com Experience Director, Inside Sales2019 - Present Baker Hughes, a GE•Houston, TX
Office Manager2017 - 2019 Liberty Tax•Houston, TX
Store Manager2016 - 2017 Dollar General•San Antonio, TX
Department Sales Manager2006 - 2016 Walmart•Orlando, FL
Skills Human ResourcesStore ManagementGuest ServiceProduct KnowledgeProject ManagementOEMPOSFinancial StatementsOffice ProceduresSpecial Events Education Bachelor's Degree Business2003 - 2006 American InterContinental University•Chandler, AZ |
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Lauren Reed Director, Inside Sales  Director, Inside Sales2018 - Present Motorola SolutionsDenton, TX
Territory Manager2016 - 2018 Overhead DoorDenton, TX
Owner/Manager2007 - 2016 SonicDenton, TX
Manager/Partner2001 - 2007 SonicDenton, TX
 Bachelor's Degree Marketing1992 - 1995 University of North TexasDenton, TX |
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Contact Information  Denton, TX (720) 555-5903 lreed@example.comSkills Cost Control Business Development Counter Sales Company Website Financial Records Customer Service Sales Process Financial Statements CDL Sales Quotes |
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Shirley Riley Director, Inside Sales  New York, NY  (770) 555-5831  sriley@example.com Skills Site InspectionsPowerpointDelivery DatesHealthcareSales ProcessNew MarketsSupplier PerformanceComcastCredit GoalsRetail Locations |
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Employment History Director, Inside Sales2019 - Present Bloomberg•New York, NY
Account Manager2018 - 2019 The Coca-Cola Company•New York, NY
Sales Manager2016 - 2018 Macy's•New York, NY
Sales Manager/Sales Trainer2010 - 2016 Macy's•Bronxville, NY
Education Bachelor's Degree Business2002 - 2005 Monroe College•Bronxville, NY |
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- Performed market research, planned quarterly sales goals and implemented strategic sales techniques to exceed competition.
- Trained and managed approximately 100 consultants and 3 Sales Directors.
- Provide exceptional customer service to over 200 customers.
- Developed business sales forecasts and performed detailed sales analysis across business cycles.
- Originated business plans, securing partnerships and capital.
- Performed training for store management opportunities Responsible for all store inventory and building maintenance Managed advertising program and customer relations
- Developed campaigns across multiple channels including; digital, email, direct mail, account online and newsletters.
- Started as a customer service representative.
- Designed and delivered quota allocation throughout all national channels that helped drive 2% Y/Y revenue growth.
- Evaluated performance levels of each to determine which would provide the maximum returns on investments (ROI).
- Directed channel marketing relationships in the areas of compensation, events, product development, and sales force technical training.
- Reset the 2013 business plan midstream to address company profit shortfalls.
- Email Campaigns
- Internet
- Customer Accounts
- Product Knowledge
- Html
- REP
- Americas
- Account Management
- Financial Statements
- Major: Business
- Worked as Sales and Marketing for Cable, High Speed Internet and Digital Phones.
- Handled business to business client calls in regards to internet and media services.
- Assist customers with existing accounts and setting up new accounts.
- Focused on building pipeline and supporting CRM structure through Salesforce to coordinate forecast and sales.
- Process payroll, scheduling, and employee reviews.
- Train new employees on company policies.
- Managed staff of 100+ including Executives and drove Key Performance Metrics and efficiency improvement projects.
- Manage location Loss Prevention Awareness program to educate and reward employees for their shrink reduction efforts.
- Identified 5-year revenue projections and business plans based on market assessment, sizing, trends, & competition.
- Evaluate ROI and track program outcome against plans and goals.
- Presented monthly report highlighting campaign ROI and campaign/country spend against allocated budgets to the executive team.
- Owned creation and execution of value proposition for travel, retail and pharma verticals in addition to the SMB channel.
- Created business strategies, Data analysis, and business planning.
- Headed Midmarket CRM Business Process practice to increase demand generation and sales.
- Managed creation and delivery of collaterals, training material, data sheets and solution briefs.
- Established and strengthened relationships with new customers and accounts to enable future bookings.
- Top revenue generator, consistently delivering between 116%-181% of sales goals.
- Improved customer relationship management and follow-up.
- Maintain all accounts and new accounts.
- Managed reactive and proactive sales efforts.
- Maintain daily sales activities in Hotel Sales Pro or Delphi, email sales reports to owners daily.
- Improved supplier performance by 18% by leveraging a supplier performance scorecard program.
- Establish blanket purchase orders for repetitive purchases, and optimized inventory through controlled purchasing for various product lines.
- Team with design/manufacturing engineering and customers to develop and implement cost reduction initiatives through lower total cost alternative sourcing.
- Selected to work cohesively with store management supporting over 4 different departments as requested.
- Inspect sales floor is clean and safe for customers.
- Replenished sales floors with new stock.
- Exhibit the best customer service, coaching 'everyone takes initiative' attitude
- Process POS adjustments to ensure inventory accuracy.
- Top revenue generator, consistently delivering between 116%-181% of sales goals.
- Assist accounts with marketing strategies to generate new customers and increase revenue.
- Created and developed the Mexican Grill entree line as a member of the cross functional product development team.
- Managed MSFT CRM database to track opportunities and accurately forecast.
- Communication
- Project Management
- Supplier Performance
- Computer System
- Purchase Orders
- Sigma
- New Associates
- Sales Consultants
- Labor Costs
- Business Development
- Increased region's customer satisfaction score to 94%, establishing deployment best practices and reference architecture for new customers.
- Developed, from the ground up, P&L and overall business plan in a strictly mobile and digital environment.
- Developed and managed over 200 new accounts maintaining company revenue growth.
- Exceeded individual and team sales goals regularly.
- Complete bank deposits, customer financing, receivables and various reports.
- Train cashiers Calculate total sales and make daily bank deposits.
- Wire money, cashier and customer service.
- Train new employees on company policies, including but not limited to, benefit health plans, retirement plans, etc.
- Implemented an annual budget and the company s first weekly budgets.
- Achieved corporate income growth award 2005 & 2006 for increase in revenue growth.
- Managed all P&L functions, customer service, growth and employee development results of an individual location.
- Employed for membership sales generation for the York facility.
- Coordinated all creative promotions to encourage employees to meet sales goals, resulting in a 95% achievement rate.
- Received Multiple Lords of the Gross sales awards for exceeding sales goals.
- Created sales reports for corporate review.
- Designed, developed, and implemented sales force automation tool for sales process improvement.
- Project Management
- Product Specifications
- Customer Base
- Risk Management
- Product Knowledge
- Account Management
- Corporate Office
- Loan Applications
- Business Development
- Service Operations
- Pursued large prospects through cold calling, existing customer base research and partner based referrals.
- Developed rep performance through mentoring other reps.
- Received a Gold Customer Experience award for attention to details, outstanding communication facilitation, logistics management and customer satisfaction.
- Fostered strong customer relationships throughout territory.
- Nominated to be a Sales and Account Management mentor to upcoming engineering recruiters.
- Trained employees in all aspects of full service lending including solicitation techniques, credit analysis, underwriting, and collections.
- Generated new accounts and new job orders in less than 60 days.
- Helped to mentor Jr. Business Development Managers in the Irvine office.
- Coordinated employee payroll, resolve timecard issues, to ensure accurate customer billing and invoicing.
- Composed and compiled complex PowerPoint, Excel and Word documents for sales proposals and periodic reports.
- Manage portfolio of key accounts in excess of >300MM annually.
- Manage accounts for 30 plus clients - Business-to-Business sales Exceeded sales goals for 3 years.
- Increase sales while building customer relations
- Prospect for new customers by cold calling and meeting potential clients while I am out and about.
- Managed 24 sales reps and exceeded sales goals by an average of 118%.
- Organize a broad range of administrative tasks, including answering telephones, typing, word processing, and filing.
- Managed office and company Website, maintained A/R log for incoming payments, bank deposits, and conference calls.
- Performed invoice matching, posting, processing PO's and payroll entry.
- Liaised across departments, building and sustaining positive working relationships with security and maintenance staff members.
- Opened 6 new store location and assisted in recruiting 200+ new employees.
- Directed new store growth for northwest and mountain regions.
- Build and promote an environment in which guests enjoy legendary customer service and employees are motivated to deliver top performance.
- Spearheaded cross-functional initiative to achieve excellent customer service and clean store appearance.
- Collaborate with Area Sales and Stakeholders to guarantee sales efforts are combined and maximized.
- Managed daily, weekly, and monthly sales goals for multiple locations.
- Retail Sales, Merchandising, Cash Handling
- Started with the company as an assistant manager advancing to store management in two months and district manager 10 months later.
- Excelled in utilizing Customer Marketing Database (CRM) to prospect, pitch and close new business.
- Product Knowledge
- CRM
- Special Events
- Confidential Information
- Complex Problems
- ADP
- Internet
- Project Management
- Retail Sales
- Sales Process
- Included Web base CRM, Financial tools, Lead generation and Desking.
- Influenced product development and sales strategy through collaboration with marketing, providing industry and market insight.
- Recruited to launch ADP's new CRM solution across Western Region.
- Reach or exceed assigned sales goals.
- Developed all sales budgets, dealer programs, consumer promotions, training programs, and product development plans.
- Called on passed due accounts, made sales calls to bring in new customers.
- Lead the strategy and execution of $125MM growth initiatives for new ventures and existing businesses.
- Helped develop a strong field sales team that met and exceeded all initial sales goals.
- Established and maintained excellent customer relationships.
- have crew members on image at all times.
- Oversee food preparation, order taking, cash transactions and store cleanliness.
- Ensured that the facility was clean and sanitary and that all customers were provided good customer service.
- Enhance revenue by pinpointing sales opportunities and adjusting business development strategies for maximum effectiveness.
- Be creative in getting new customers.
- Develop one on one personnel evaluation forms to promote training and develop company standards to achieve annual sales.
- Maximize business by exceeding sales goals and quotas.
- Ensured sales goals were being met.
Learn How To Write a Director, Inside Sales Resume
At Zippia, we went through countless Director, Inside Sales resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Director, Inside Sales Resume Examples And Templates
Find the best Director, Inside Sales job for you
Director, Inside Sales Jobs You Might Like
- High Paying Director, Inside Sales Jobs - $97K and Up
- Work From Home Director, Inside Sales Jobs
- Entry Level Director, Inside Sales Jobs
- Part Time Director, Inside Sales Jobs
- Actively Hiring
- No Degree Director, Inside Sales Jobs
Create The Perfect Resume
Our resume builder tool will walk you through the process of creating a stand-out Director, Inside Sales resume.
Check Jobs That Match To Your Education
Top Colleges for Director, Inside Saless
1. University of Wisconsin - Madison
Madison, WI • Private
2. University of Georgia
Athens, GA • Private
3. Virginia Polytechnic Institute and State University
Blacksburg, VA • Private
4. Ohio State University
Columbus, OH • Private
5. University of Texas at Austin
Austin, TX • Private
6. University of Houston
Houston, TX • Private
7. University of Southern California
Los Angeles, CA • Private
8. Northeastern University
Boston, MA • Private
9. University of Pennsylvania
Philadelphia, PA • Private
10. University of Connecticut
Storrs, CT • Private
Find the best Director, Inside Sales job for you
Director, Inside Sales Jobs You Might Like
- High Paying Director, Inside Sales Jobs - $97K and Up
- Work From Home Director, Inside Sales Jobs
- Entry Level Director, Inside Sales Jobs
- Part Time Director, Inside Sales Jobs
- Actively Hiring
- No Degree Director, Inside Sales Jobs
Online Courses For Director, Inside Sales That You May Like
B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...
B2B Sales Skill: Create Personalized Talk Tracks for Sales Reps that Win more Prospects and Close more Deals...
B2B Sales Skill: Learn How to Handle the Most Common Sales Objections, Over the Phone and in Person!...
Top Skills For a Director, Inside Sales
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 20.0% of Directors, Inside Sales listed Customer Service on their resume, but soft skills such as Analytical skills and Communication skills are important as well.
- Customer Service, 20.0%
- Product Knowledge, 9.3%
- Outbound Calls, 6.3%
- Communication, 4.7%
- New Customers, 3.6%
- Other Skills, 56.1% See All Director, Inside Sales Skills
12 Director, Inside Sales RESUME EXAMPLES
Build a professional director, inside sales resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your director, inside sales resume.
Best States For a Director, Inside Sales
Some places are better than others when it comes to starting a career as a Director, Inside Sales. The best states for people in this position are Washington, New York, Oregon, and California. Directors, Inside Sales make the most in Washington with an average salary of $96,982. Whereas in New York and Oregon, they would average $91,945 and $79,818, respectively. While Directors, Inside Sales would only make an average of $78,163 in California, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New York
$91,945
Avg. Salary
2. Oregon
$79,818
Avg. Salary
3. Washington
$96,982
Avg. Salary
How Do Director, Inside Sales Rate Their Jobs?
Top Director, Inside Sales Employers
We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Directors, Inside Sales and discovered their number of Director, Inside Sales opportunities and average salary. Through our research, we concluded that Waste Management was the best, especially with an average salary of $38,305. Comcast follows up with an average salary of $57,352, and then comes Dell with an average of $114,516. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a Director, Inside Sales. The employers include None, None, and None
Director, Inside Sales Videos
