12 Director, Inside Sales Resume Examples

Five Key Resume Tips For Writing A Director, Inside Sales Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Melissa Ellis
Director, Inside Sales
Contact Information
Dallas, TX
(640) 555-1217
mellis@example.com
Skills
  • Business Owners
  • Product Knowledge
  • Sales Process
  • CRM
  • Sales People
  • Healthcare
  • Regional Sales
  • Sales Goals
  • Retail Accounts
  • Credit Terms
 
 
Employment History
Director, Inside Sales2016 - Present
Mary Kay
Dallas, TX
  • Developed strong referral system which provides continuous leads for new business development.
  • Trained 125+ sales personnel anddirectors on setting and achieving sales goals, sales techniques and time management.
  • Established a successful home-based business, focusing on exceptional customer service.
  • Provided training and business development support to independent sales force members.
Regional Sales Manager2013 - 2016
Ecolab
Washington, DC
  • Gained individual accounts and corporate chain account businesses for overall team sales goals.
  • Recognized every year for exceeding sales goals.
Distribution Sales Manager2007 - 2013
Verizon
Washington, DC
  • PROGRAM MANAGER 2003-05 Developed customer service metrics, designed presentations, and provided end-to-end support for the Senior Vice President.
  • Managed a team of 13 management and 120 union associates responsible for small business sales and billing.
Education
Bachelor's Degree of Business1998 - 2001
Strayer University
Washington, DC
 
 
Jacob Ramos
Director, Inside Sales
Contact Info
Silver Spring, MD
(630) 555-3065
jramos@example.com
Skills
Business Development
CDL
Partner Relationships
Channel Partners
Daily Operations
Windows
Marketing Collateral
Business Strategy
New Customers
Human Resources
Employment History
Director, Inside Sales2019 - Present
VerizonSilver Spring, MD
  • Utilized warm/cold calling techniques to identify new customers and secure contract renewals and upgrades from existing subscriber base.
  • Promoted internally to manage team of 12 direct reports assigned 200 customers each for new sales and account management.
  • Manage all aspects of a retail store, including sales, customer service, accounting, problem solving.
Territory Manager2017 - 2019
VerizonSilver Spring, MD
  • Develop and implement strategic account plans to advance business partnerships and drive incremental revenue growth.
  • Set monthly, weekly sales goals.
  • Increase and maintain a portfolio that consist of 700 wireless and IOT accounts for Government agencies in Nassau and Suffolk.
Owner/Manager2007 - 2017
DCSMain, PA
  • Created and developed the company, responsible for business development and account management.
  • Performed all of the general business operations to include providing excellent customer satisfaction.
  • Provide support to Store Manager in some administrative procedures.
  • Offered position as Business Office Manager in Boerne and then promoted to Admissions Director.
  • Managed staff of 10; direct report to Regional Vice President.
Manager/Partner2006 - 2007
DCSMain, PA
  • Created and developed the company, responsible for business development and account management.
  • Created and managed DC Patisserie, an online dessert company.
  • Controlled the entire sales process, while maintaining multiple key accounts through contract management.
  • Relayed customer feedback to marketing and manufacturers for further product development.
Education
Bachelor's Degree of Political Science1997 - 2000
Pennsylvania State UniversityMain, PA
 
 
Kathleen Simpson
Director, Inside Sales
Houston, TX
(630) 555-7636
ksimpson@example.com
Experience
Director, Inside Sales2019 - Present
Baker Hughes, a GEHouston, TX
  • Managed new and existing customer relationships in both open-hole and cased hole wireline services.
  • Generated revenue for the company by maximizing sales opportunities and closing new accounts.
  • Maintain and service key accounts.
  • Maintain and build new customer relationships at the drilling rig locations covering all counties in Oklahoma and Texas panhandle.
Office Manager2017 - 2019
Liberty TaxHouston, TX
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Implement company policies and ensure compliance.
  • Help maintain property management systems.
  • Implemented human resources policies and programs.
Store Manager2016 - 2017
Dollar GeneralSan Antonio, TX
  • Manage floor regarding customer service, maintenance, cashier and sales.
  • Opened a new store location and assisted in recruiting and training new staff.
  • Help setup and maintain new store location.
  • Maintained all logs of documentation required by operations, merchandizing human resources and loss prevention departments.
Department Sales Manager2006 - 2016
WalmartOrlando, FL
  • Attend all manager meetings and relay policy changes and procedures to associates in my department.
  • Provided world class customer service on a daily basis.
  • Ensured compliance with company policies and procedures by holding salaried managers accountable.
  • Managed cash handling, feature productivity, departmental security, inventory control, and supervision of sales floor associates.
  • Provide a clean, fast and friendly customer service environment.
Skills
Human ResourcesStore ManagementGuest ServiceProduct KnowledgeProject ManagementOEMPOSFinancial StatementsOffice ProceduresSpecial Events
Education
Bachelor's Degree In Business2003 - 2006
American InterContinental UniversityChandler, AZ
 
 
Lauren Reed
Director, Inside Sales
Employment History
Director, Inside Sales2018 - Present
Motorola SolutionsDenton, TX
  • Effected the deliberate turnover of 1/3 of Account Executives.
  • Team Qualified 29% of all new customers, representing 18% of total new customer revenue or $10.6 million.
  • Revised deployment and compensation plans for NA Channel Sales organization in FY '08.
  • Achieved 2012 sales goals and exceeded 2011 goals.
  • Promoted to manage sales staff and sales activities.
Territory Manager2016 - 2018
Overhead DoorDenton, TX
  • Adjusted the local product mix to yield 10% revenue growth at a time when the overall housing market was shrinking.
  • Represent the company at industry trade shows and conferences.
  • Appointed to business development in our power plant vertical.
  • Established new relationships and built upon the existing with design firms working with corporate office, healthcare and industrial clients.
  • Created detailed business plans to facilitate the attainment of goals and quotas.
Owner/Manager2007 - 2016
SonicDenton, TX
  • Reconciled profit and loss statements.
  • Created and implemented staff training in all positions that resulted in a consistent increase in business through improved customer relations.
Manager/Partner2001 - 2007
SonicDenton, TX
  • Managed payroll, A/R, A/P and cash deposits.
  • Managed financial controls to ensure increased sales and profitability through daily operations.
Education
Bachelor's Degree In Marketing1992 - 1995
University of North TexasDenton, TX
 
 
Contact Information
Denton, TX
(720) 555-5903
lreed@example.com
Skills
Cost Control
Business Development
Counter Sales
Company Website
Financial Records
Customer Service
Sales Process
Financial Statements
CDL
Sales Quotes
 
 
Shirley Riley
Director, Inside Sales
New York, NY
(770) 555-5831
sriley@example.com
Skills
Site InspectionsPowerpointDelivery DatesHealthcareSales ProcessNew MarketsSupplier PerformanceComcastCredit GoalsRetail Locations
 
 
Employment History
Director, Inside Sales2019 - Present
BloombergNew York, NY
  • Implemented sales programs, major training events, and maintained high level relationships to achieve sales goals.
  • General Business Sales Manager with 8 direct sales representative reports.
Account Manager2018 - 2019
The Coca-Cola CompanyNew York, NY
  • Ranked #1 in New Business Development.
  • Established and maintain customer relationships.
  • Manage each assigned outlet through face-to-face customer service.
  • Maintained constructive relationships between sales support teams and account management teams.
  • Established a business plan in order to achieve professional goals.
Sales Manager2016 - 2018
Macy'sNew York, NY
  • Trained, developed and motivated team to ensure high level of customer service.
  • Develop a repeat customer base in order to regularly communicate upcoming event, and new merchandise.
  • Lead Indirect Sales Consultant team to achieve sales goals through independent, strategic techniques.
Sales Manager/Sales Trainer2010 - 2016
Macy'sBronxville, NY
  • Manage sales floor personal, perform all functions relating to store operations and the customer experience.
  • Increased profits by $600,000 by spearheading employee sales goals.
  • Trained and developed five managers in meeting their sales goals, worked hands-on to meet their management objectives.
Education
Bachelor's Degree of Business2002 - 2005
Monroe CollegeBronxville, NY
 
 
Melissa Ellis
Director, Inside Sales
Contact Information
Dallas, TX
(640) 555-1217
mellis@example.com
Skills
  • Business Owners
  • Product Knowledge
  • Sales Process
  • CRM
  • Sales People
  • Healthcare
  • Regional Sales
  • Sales Goals
  • Retail Accounts
  • Credit Terms
 
 
Employment History
Director, Inside Sales2016 - Present
Mary Kay
Dallas, TX
  • Developed strong referral system which provides continuous leads for new business development.
  • Trained 125+ sales personnel anddirectors on setting and achieving sales goals, sales techniques and time management.
  • Established a successful home-based business, focusing on exceptional customer service.
  • Provided training and business development support to independent sales force members.
Regional Sales Manager2013 - 2016
Ecolab
Washington, DC
  • Gained individual accounts and corporate chain account businesses for overall team sales goals.
  • Recognized every year for exceeding sales goals.
Distribution Sales Manager2007 - 2013
Verizon
Washington, DC
  • PROGRAM MANAGER 2003-05 Developed customer service metrics, designed presentations, and provided end-to-end support for the Senior Vice President.
  • Managed a team of 13 management and 120 union associates responsible for small business sales and billing.
Education
Bachelor's Degree of Business1998 - 2001
Strayer University
Washington, DC
 
 
Jacob Ramos
Director, Inside Sales
Contact Info
Silver Spring, MD
(630) 555-3065
jramos@example.com
Skills
Business Development
CDL
Partner Relationships
Channel Partners
Daily Operations
Windows
Marketing Collateral
Business Strategy
New Customers
Human Resources
Employment History
Director, Inside Sales2019 - Present
VerizonSilver Spring, MD
  • Utilized warm/cold calling techniques to identify new customers and secure contract renewals and upgrades from existing subscriber base.
  • Promoted internally to manage team of 12 direct reports assigned 200 customers each for new sales and account management.
  • Manage all aspects of a retail store, including sales, customer service, accounting, problem solving.
Territory Manager2017 - 2019
VerizonSilver Spring, MD
  • Develop and implement strategic account plans to advance business partnerships and drive incremental revenue growth.
  • Set monthly, weekly sales goals.
  • Increase and maintain a portfolio that consist of 700 wireless and IOT accounts for Government agencies in Nassau and Suffolk.
Owner/Manager2007 - 2017
DCSMain, PA
  • Created and developed the company, responsible for business development and account management.
  • Performed all of the general business operations to include providing excellent customer satisfaction.
  • Provide support to Store Manager in some administrative procedures.
  • Offered position as Business Office Manager in Boerne and then promoted to Admissions Director.
  • Managed staff of 10; direct report to Regional Vice President.
Manager/Partner2006 - 2007
DCSMain, PA
  • Created and developed the company, responsible for business development and account management.
  • Created and managed DC Patisserie, an online dessert company.
  • Controlled the entire sales process, while maintaining multiple key accounts through contract management.
  • Relayed customer feedback to marketing and manufacturers for further product development.
Education
Bachelor's Degree of Political Science1997 - 2000
Pennsylvania State UniversityMain, PA
 

What Should Be Included In A Director, Inside Sales Resume

1

1. Add Contact Information To Your Director, Inside Sales Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Director, Inside Sales Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Director, Inside Sales Resume Relevant Education Example #1
Bachelor's Degree In Business 2014 - 2016
Strayer University Washington, DC
Director, Inside Sales Resume Relevant Education Example #2
Bachelor's Degree In Political Science 2014 - 2016
Pennsylvania State University Main, PA
3

3. Next, Create A Director, Inside Sales Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Director, Inside Sales
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Director, Inside Sales Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Director, Inside Sales
McKesson
  • Evaluated Web, Mobility, & CRM technologies, negotiated contracts with tech.
  • Inducted into Achievement Club as an RVP for outstanding sales performance.
  • Operated as a pharmaceutical business advisor and consultant for customer profitability through analysis of rebates.
  • Received Top Inside Sales Rep of the Year awards in FY04 and FY08.
  • Established metric system and measures for reporting using data from problem resolution database CARL.

Work History Example # 2
Branch Manager
Bank of America
  • Generated new customer relationships through job fairs, cold calling and professional networking.
  • Strived for keeping a healthy and stable atmosphere for my employees and customers.
  • Generated sales leads and business partners through community outreach activities.
  • Monitored cash control among teller line, vault, and ATM.
  • Ensured compliance of regulations, controls and procedures in bank center audits.

Work History Example # 3
Owner/Manager
Brant Lake Camp
  • Utilized social media experience to conduct public relations campaigns on Facebook, Twitter, YouTube and other social media sites.
  • Processed weekly payroll and records.
  • Increased Best Lube LLC gross sales over 300%.
  • Prepared and maintained financial and payroll records.
  • Managed all aspects from sales, inventory acquisition and management, accounts payable, accounts receivable and payroll.

Work History Example # 4
General Manager
Wendy's
  • Prepared daily deposits and maintained proper cash control procedures.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Hired/trained staff, monitored payroll, supervised.
  • Placed food and supply orders, completed P&L, and submitted payroll information.
  • Reported daily cash reconciliation at a high-volume location;depositing, validating and controlling cash securely and accurately.

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5

5. Highlight Your Director, Inside Sales Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your director, inside sales resume:

  1. Certified Sales Professional (CSP)
  2. Sales Management
  3. Certified Management Accountant (CMA)
  4. Certified Management Executive (CME)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021