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Director skills for your resume and career

Updated January 8, 2025
8 min read
Director Example Skills

One of the most important hard skills a director can possess is experience developing business procedures, because directors act as important players in developing workplace policy. It's also important for directors to have the hard skill of providing general oversight on company operations. Directors with experience in healthcare may have a slight advantage in the job market.


When it comes to soft skills, directors should have excellent customer service skills above all else. Directors need to ensure that shareholders are happy, and great customer service skills will help help in this area.

Below we've compiled a list of the most critical director skills. We ranked the top skills for directors based on the percentage of resumes they appeared on. For example, 10.4% of director resumes contained healthcare as a skill. Continue reading to find out what skills a director needs to be successful in the workplace.

15 director skills for your resume and career

1. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how directors use healthcare:
  • Assisted and provided leadership in the successful merge between two hospitals into Covenant HealthCare.
  • Provided senior-level counseling to companies engaged in e-commerce, professional services, healthcare, financial services, energy and wireless communications.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how directors use customer service:
  • Demonstrated professional communication when following up with patrons to ensure quality customer service by addressing concerns and to provide problem resolution.
  • Committed to outstanding organizational performance based on clarity of mission, effective teamwork, progressive learning, and outstanding customer service.

3. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how directors use oversight:
  • Provided supervisory oversight of grant-funded cancer, tobacco and cardiovascular programs to ensure entities are operating efficiently and meeting contract objectives.
  • Performed executive oversight and direction of the Army Medical Department's testing and evaluation of future military medical concepts and capabilities.

4. Project Management

Here's how directors use project management:
  • Directed ERP financial team implementing general ledger and provided project management, business analysis, requirements definition, and configuration solutions.
  • Provided subject matter expertise on scope definition, risk identification, project management methodology, resource allocation, and facilitation/relationship management.

5. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how directors use human resources:
  • Develop small family business into company including business plan, marketing, financing, policy development, quality assurance and human resources
  • Directed daily operations of business including human resources, sales, inventory management, customer service, purchasing and merchandising.

6. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how directors use business development:
  • Lead a team of business development associates in identifying and researching target companies and supervise project managers in negotiating major deals.
  • Support business development efforts, including proposal development and capability presentations for potential clients, involving mechanical and manufacturing related activities.

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7. Strategic Plan

Here's how directors use strategic plan:
  • Lead IT Department operational and strategic planning, including fostering innovation, planning and managing projects as per business initiatives.
  • Convened and directed inter-departmental cancer care strategic planning and implementation group to focus on volume growth and new program development.

8. Financial Management

Here's how directors use financial management:
  • Directed all program functions including marketing, administration, financial management, billing / claims processing and provider / regulatory relations.
  • Job requirements included financial management, maintaining licensing standards and ensuring the safety and educational growth of all children enrolled.

9. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how directors use payroll:
  • Coordinated the development and testing of enhancements and modifications to the payroll system with the Information Technology application support staff.
  • Managed office and driver employees, maintained company invoices, payroll, organized accounts payable/receivable, coordinated company logistics.

10. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how directors use professional development:
  • Developed presentations and presented program information at professional development conferences
  • Attended in-house professional development/management training seminars.

11. Direct Reports

Here's how directors use direct reports:
  • Provide direction and counsel to direct reports and management towards appropriate resolution of employee relations, internal investigations and employee complaints.
  • Direct a post-secondary vocational school managing twenty direct reports, two-hundred students and reporting through to vice-president of regional operations.

12. Process Improvement

Here's how directors use process improvement:
  • Facilitated numerous process improvement initiatives across interdisciplinary groups.
  • Managed an ERP system implementation for a publicly-traded national distribution company with multiple locations, including process improvement and change management.

13. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how directors use risk management:
  • Implement Risk Management plans based on hardware redundancy, database replication, backup and contingency procedures to ensure uninterrupted Customer Service.
  • Received multiple customer service awards and frequently presented performance modeling and performance risk management in software engineering process to premiere customers.

14. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how directors use r:
  • Implemented Signal R Broadcasting service for updating real-time device status.
  • Attend quarterly Kids R Kids director's meetings.

15. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how directors use real estate:
  • Developed a Management Information Systems department to implement a fully integrated commercial real estate accounting and property management system.
  • Focus shifted to managing extensive disposition of corporate real estate assets, while consolidating continuing run off operations.
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List of director skills to add to your resume

Director Skills

The most important skills for a director resume and required skills for a director to have include:

  • Healthcare
  • Customer Service
  • Oversight
  • Project Management
  • Human Resources
  • Business Development
  • Strategic Plan
  • Financial Management
  • Payroll
  • Professional Development
  • Direct Reports
  • Process Improvement
  • Risk Management
  • R
  • Real Estate
  • Performance Management
  • CPR
  • Child Care
  • Due Diligence
  • Medicaid
  • Product Development
  • FDA
  • Training Programs
  • Strategic Direction
  • Medicare
  • Facebook
  • Staff Development
  • Program Development
  • Twitter
  • Business Plan
  • ROI
  • Educational Programs
  • RFP
  • Regulatory Compliance
  • CMS
  • Financial Statements
  • ERP
  • Sigma
  • Swot Analysis
  • Financial Reports
  • Community Outreach
  • State Regulations
  • QA
  • SOX
  • Executive Management
  • Cost Savings
  • Event Planning
  • Press Releases
  • Supply Chain Planning

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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