Chief Executive Officer
Director job in Little Rock, AR
COMPANY DETAIL
TruService Community Federal Credit Union is proud to be the first and oldest credit union in Arkansas, chartered in 1930 by U.S. Postal employees. Today, the credit union serves over 5,200 members and has three branch locations. Membership at the credit union is open to people who live, work, worship, attend school, or have organizational affiliations within Arkansas, Cleburne, Conway, Faulkner, Grant, Jefferson, Lonoke, Monroe, Perry, Prairie, Pulaski, Saline, Van Buren, White or Woodruff County in Arkansas. The credit union offers a full range of financial services, including checking and savings accounts, certificates, auto and personal loans, mortgages, credit cards, and digital banking tools such as mobile deposit. With a strong emphasis on community involvement, affordable financial solutions, and personalized service, TruService Community FCU provides a dependable, locally focused alternative to traditional banks in the Little Rock region.
POSITION DETAIL
TruService Community Federal Credit Union, located in Little Rock, Arkansas, with over $50 million in assets is currently in search of a financial services professional to serve as their President/CEO. Working in partnership with the board of directors, the incoming executive will be responsible for enhancing the leadership structure of the credit union and providing a clear strategic direction to promote asset and membership growth. Additional responsibilities will include developing a marketing strategy that will differentiate the credit union in a highly competitive environment, implementing a loan growth strategy, and maintaining a competitive mix of product and service offerings to the membership. The ideal candidate will have five plus years of leadership experience within a financial institution, and a proven ability to develop and execute on a strategic strategy. Credit union experience preferred but not required.
Chief Administration Officer
Director job in Conway, AR
The Chief Administration Officer leads Elite Core's administrative, financial, and HR functions. This role ensures accurate, timely financial reporting, clean systems, and consistent performance across all administrative workflows. Precision, accountability, and operational clarity define success.
Team Leadership
This position is expected to direct, mentor, and hold accountable several positions in the administration wing, including: Purchasing Agent, Sales Tax Clerk, Bank Reconciliation Clerk, HR Administrator, and others as the department grows.
Conduct weekly check-ins and structured video meetings for remote roles
Build a culture of accuracy, ownership, and clear communication
Develop systems and processes that scale with growth
Financial Leadership & Reporting
Maintain the integrity of QuickBooks Enterprise
Own month-end close; deliver financial statements and insights to leadership and banking partners, including Statement of Cash Flows
Keep A/P and A/R ledgers clean and current; resolve variances immediately
Oversee Gusto payroll entries, reconciliations, and timely tax remittances
Compliance, Controls & Process
Establish and maintain strong segregation of duties across purchasing, receiving, payables, receivables, and reconciliation
Create and enforce SOPs for purchasing-to-receiving-to-A/P, bank reconciliation, month-end close, and sales tax compliance
Ensure all filings, payments, and records are audit-ready and punctual
Operational & HR Oversight
Coordinate with the bank to verify all outgoing wire transfers, ensuring payees and amounts are confirmed promptly and accurately
Oversee payment of Arkansas use taxes
Verify and maintain sales tax exemption forms for all applicable customers
Manage tax exemption statuses across company platforms to ensure accuracy
Monitor cash flow and coordinate with leadership on priorities
Support budgeting and forecasting with accurate, actionable reports
Oversee HR administration: onboarding, offboarding, employee reviews, and compliance documentation
Qualifications
Expert-level knowledge of QuickBooks Enterprise and GAAP standards.
Proven success managing multi-person admin/accounting teams.
Hands-on experience with Gusto or equivalent payroll systems.
Clear, professional communicator; calm under pressure; relentlessly organized.
Manufacturing, assembly, or distribution experience preferred. Multi-state tax knowledge a plus
Work Environment & Expectations
Location: Greenbrier, Arkansas (office-first with hybrid coordination)
Expected to be in the office whenever possible; flexibility for remote work as needed to maintain performance and balance
Performance is measured by results, accuracy, and leadership - not desk time
Regular video collaboration required for remote A/R, sales tax, and reconciliation roles
Compensation & Benefits
Salary: $100,000-$120,000 per year, based on experience
401(k) Matching Program: Up to 4% match
Supplemental Health Insurance Options (not major medical)
Paid Time Off: 2 weeks annually, increasing with tenure
Paid Holidays: 8 per year
VP, Operations
Director job in Little Rock, AR
At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together.
What will your job look like?
The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service.
Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO
We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit
What you'll do:
* Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration
* Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows
* Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence
* Develop, monitor, and refine key performance indicators (KPIs) across all operational departments
* Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement
* Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence
* Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness
* Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion
* Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness
* Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions
* Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals
* Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success
* Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities
What you'll need:
Experience, Education & Certifications:
* Bachelor's Degree
* Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization
* At least 5 years of experience in a senior leadership or executive role
* Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance
* Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility
Skills:
* Thorough knowledge of the transportation and courier industry or related fields
* Strong leadership, mentoring and coaching skills and strong conflict management skills
* Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner
* Solid understanding of Operations leadership with a strong business and financial acumen
* Experience in developing, promoting, and building key relationships with all key stakeholders
* Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality
* Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations.
* Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions
* Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems
* Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines
* Ability to work independently and demonstrates effective problem-solving skills
* Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines
Even better if you have...
* Prior project or contract management experience preferred
* Experience with Lean processes; Six Sigma Certification preferred
What's In it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Casual Dress Environment
Salary Min: $175,000
Salary Max: $225,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.
Auto-ApplyDirector, Consult Partner - Digital Workplace Services / Financial Industry
Director job in Little Rock, AR
**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
This role is focused on delivering digital modernization through Digital Workplace Services (DWS), helping Kyndryl's Banking and Financial Services clientele enhance their internal employee experience, workforce agility, collaboration, and overall digital experience. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.
This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.
**Contribute to Profitable Growth:**
+ Drive significant financial outcomes through signings and revenue targets
+ Ensure sustained growth and profitability, managing margin expectations and backlog growth
+ Support the identification, pursuit and conversion of a pipeline of business development opportunities
+ Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
+ Apply consultative judgment to accurately scope work, negotiate fees, and draft Statements of Work (SOWs) that align with client needs and enable rapid delivery.
+ Leverage a proven track record of consulting and selling digital workplace services, managing large client portfolios and driving revenue growth.
**Client Engagement:**
+ Consult, advise, and deliver technology-centric DWS consulting engagements with new and existing Kyndryl clientele, focusing on enhancing client HR, IT service management, collaboration, contact center, and employee experience functions across the enterprise.
+ Build and maintain deep relationships with client CXOs, becoming the 'go-to' trusted advisor to senior executives and opening doors with existing relationships to accelerate sales cycles.
+ Lead C-level client interactions and consulting initiatives, deliverables, and outputs of deal engagements, demonstrating credibility and expertise.
+ Demonstrate a deep understanding of discovery, design, and deployment processes to guide clients through digital workplace transformations.
+ Anticipate and articulate future challenges in digital workplace services, including those driven by Copilot, agentic AI, and evolving office models, to position Kyndryl as a strategic partner.
+ Bring consulting experience-preferably in the Banking and Financial Services space-to tailor engagements that resonate with industry-specific needs and priorities.
+ Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; secure client references.
**Operational Excellence:**
+ Achieve individual and team utilization targets
+ Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
**Leadership, Management, People:**
+ Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
**Strategic Contribution:**
+ Drive Kyndryl's delivery capability with new and existing clients by leading DWS-focused transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center, Employee Experience, and related DWS offerings.
+ Utilize industry and technology expertise to shape and drive the company's strategic initiatives.
+ Align with Kyndryl's strategic vision and contribute to its execution.
+ Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
+ Proactively develop thought leadership and intellectual capital
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
**Who You Are**
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience**
+ Candidates with consultative expertise to articulate Digital Workplace challenges and advise on strategies addressing trends like Copilot, Agentic AI, and the future of work are strongly encouraged to apply
+ Experience in discovery, design, and deployment of Digital Workplace solutions using technologies including, but not limited to Microsoft M365, Intune, AVD, Copilot, Viva, ServiceNow ITSM, Amazon Connect, and Google Suite strongly preferred.
+ Extensive experience in client engagement and relationship management at the CXO level
+ Demonstrable ability to build and commercialize relationships with senior executives
+ Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
+ Expertise in mergers and acquisitions (M&A) integration within the Digital Workplace context would be a plus
+ Effective financial acumen with experience in driving revenue growth and managing margins
+ Experience of managing or supporting high-value business development activities with senior stakeholders
+ Sound personal brand and eminence in the Banking and Financial services industry preferred
+ Demonstrated ability to innovate and drive change
**The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:**
**California: $175,080 to $343,920**
**Colorado: $159,240 to $286,560**
**New York City: $191,040 to $343,920**
**Washington: $175,080 to $315,240**
**Washington DC: $175,080 to $315,240**
**This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.**
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Director, Value and Access Strategy - CNS
Director job in Little Rock, AR
The Director, Value & Access Strategy leads the strategy and tactical development supporting our market access customers. This encompasses corporate approach recommendations for existing and emerging channels, bridging pipeline market access strategies to inline, Therapeutic Area initiatives and is accountable for all brand payer related initiatives for the portfolio working closely with the brand teams.
****
+ Develop and lead a cross-portfolio approach to market access customers
+ Develop an CNS wide portfolio value proposition for market access customers
+ Lead the team to develop and implement payer pull-through material
+ Lead the team to develop and refine the payer value proposition for inline brands
+ Collaborate with Commercial team to ensure payer value drivers are incorporated into all payer marketing initiatives
+ Continually evaluate Market Access strategies for pipeline products by partnering with Medical Affairs, Value and Evidence and the Market Access team while effectively bridging them to inline marketing support
+ Direct Brand specific Payer/Advocacy Market research activities with CSI colleagues
+ Manage Payer Marketing budget resources
+ Lead market access channel assessments and build recommendations on the best way to approach our existing channels
+ Lead the assessment and development of new channel enhancement
+ Manage key Agencies of Record to deliver tools and tactics
+ Engage, inform and influence key stakeholders
+ Collaborate closely with brand marketing teams
+ Engage with Regional Senior Business Directors as the business dictates
+ Contributes to the development of direct report
+ Travel expected up to 20%
**Qualifications**
Required:
+ Bachelor of Arts (BA) or Bachelor of Science (BS) degree from an accredited four-year college or university (or the equivalent if education obtained outside of the United States)
+ 10+ years pharmaceutical experience in sales or marketing with at least 6+ years of market access responsibilities and successful track record
+ Solid track record of driving market access initiatives within an organization
+ Strong interpersonal skills and ability to work effectively in a matrix team environment
+ Excellent planning and strategy development while executing against tight timelines
+ High emotional intelligence in managing multiple business initiatives and cross-functional relationships
+ Strong communication skills, both verbal and written
+ Strong organizational and project management skills
Preferred:
+ MBA or master's degree preferred
+ Knowledge of payer and access stakeholder needs in the US preferred
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Chief Operating Officer
Director job in North Little Rock, AR
All applications for Rock Region METRO's Chief Operating Officer position must be submitted via the link below: 👉 Rock Region METRO is seeking a dynamic Chief Operating Officer to lead operations and drive excellence across our transit system. This is an exciting opportunity to make a lasting impact on public transportation in Central Arkansas.
📍 Location: North Little Rock, AR
💼 Full-Time Leadership Role
METRO is conducting the Chief Operating Officer recruitment through our third-party search partner. All candidates must apply directly through the KL2 Connects portal for consideration.
All applications must be submitted via the link below:
👉
Join METRO and help move our community forward!
EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Auto-ApplyDirector, GTM Systems and Tools
Director job in Little Rock, AR
Dodge Construction Network (Dodge) is searching for a Director of GTM Systems and Tools to join our team! This is ahigh-visibilityopportunity that will be a critical part of our Revenue Operations team focused on optimizing all tools that support field enablement within in our GTM systems infrastructure. The ideal candidate has a consistent track record of implementing solutions to business problems in Salesforce and integrated solutions throughout our GTM tech stack, working with both internal and external partners.
This position reports directly to the VP, Revenue Operations.
**_Preferred_** **_Location_**
This is a remote, home-office based position and candidates located in the continental United States will be considered.
**_Travel Requirements_**
Some travel is expected for this role.
**_Essential Functions_**
+ Oversee, manage,andoptimizeall systems and tools used by the sales, customersuccessand support teams
+ Lead a team of systemsadmins andspecialists to deliver high-impact projectsworkingwithkeycross-functional stakeholders
+ Implement a GTM technology strategyand development roadmapthat aligns with business goals
+ Drive continuous improvement of the GTM technology stack
+ Take ownership ofrelationships with existing and new vendors, including 3rd-partypartners and contractors
+ Evaluate and select new tools to support the GTM teamas needed
+ Ensureuser adoptionincludingefficient andeffective use of GTM systems and tools
+ Lead Salesforce architecture developmentthatenablessalesthrougha streamlinedand efficientuser experience
+ Collaborate withcross-functional stakeholders toidentifyneeds, scope projects,allocateresources, anddeliver expectedoutcomes
+ Maintain system integrity, security, and scalability in coordination with IT
+ Manage the development of custom solutions and system integrations to solve complex business problems
+ Implement best practices and benchmark against industry standards
+ Analyze,solution, and resolve GTM workflow "bugs" or disruptionstostreamline processesforoptimalperformance.
+ Report progress, strategic insights, and KPIs to senior leadership
+ Manageweekly sprint prioritization of system enhancements and release processes
+ Deployandmaintaineffective deduplication processto ensurehigh levelof data integrity
+ Support system administration and monthly audit of license allocation
+ Overseeongoingreview and improvementof internal user guides and process documentation
**_Education Requirement_**
Bachelor's degree or equivalent education and work experience.
**_Required Experience, Knowledge and Skills_**
+ 7-10+ years of experience in GTM systems or related roles with at least 3 years in leadership or people management
+ Expert knowledge of Salesforce Sales Cloud, Salesforce CPQ, Service Cloud, Communities,and related systemsin a Lightning-based environment
+ Proficiencyin modern GTM tech stackoptimization, architecture,and integrations
+ Demonstratedabilitytoensuresystemintegrity andsecurity
+ Proventrack recordof developing and executing GTM technology strategythat empowers GTM operational efficiency andfacilitatesbusiness goals
+ Ability toaccelerate revenuegrowthand scalability viastrategicapplication oftechnology
+ Strongcross-functionalcollaborationbackground workingwith Sales,Marketing,Customer Success, Finance, and ITteams
+ Exceptional communication skillsandabilityto present strategyto senior leadership
+ Experience managing relationships with 3rd-party vendors and contractors to create alignment and accountability on GTM system initiatives.
+ Highly motivatedfor continuous improvement in GTM processes and technology
+ Understanding of the Lead-to-Revenue (Lead-to-Quote, Quote-to-Cash) within Salesforce and NetSuite
+ Exceptional team player, communicator, strong attention to detail and interpersonal skills
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $175,000_ _- $215,000_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-1148-2025_
Director of Operations
Director job in Little Rock, AR
Director of Operations - Little Rock, AR
This role oversees operational systems, processes, and infrastructure while enhancing efficiency and driving sustainable growth. It is ideal for a purposeful leader with the vision and expertise to optimize workflows, improve financial performance, and align day-to-day operations with long-term objectives. The Director will be responsible for standardizing operations, managing ancillary services, and leveraging data to support strategic decision-making and organizational excellence.
Key Responsibilities
Identify inefficiencies in day-to-day processes and design solutions and technology to improve productivity and the patient experience.
Analyze operational, financial, and clinical data to identify trends and opportunities.
Collaborate with analytics and IT teams to develop dashboards and performance reports.
Use data to support strategic planning, forecasting, and resource allocation.
Oversee the performance and integration of ancillary services.
Collaborate with finance teams to develop and manage budgets for operations and ancillary services.
Drive adoption of technology solutions that enhance operational efficiency and patient engagement.
Evaluate and recommend new systems or upgrades to support business needs.
Manage cross-functional project teams, timelines, and deliverables.
Foster a culture of accountability, collaboration, and continuous improvement.
Evaluate potential acquisitions, partnerships, and new service lines.
Engage in ongoing professional development and educational initiatives to stay current with industry best practices and regulatory standards.
Uphold the highest standards of confidentiality and data privacy, ensuring compliance with HIPAA and organizational policies.
Coordinate with marketing and business development teams to support growth initiatives, service line expansion, and patient outreach strategies.
Ensure business continuity and risk mitigation planning, including emergency preparedness and operational resilience.
Oversee vendor relationships and contract negotiations related to operational services, supplies, and technology platforms.
Develop and maintain strong relationships with physician leadership and practice managers to ensure alignment on goals and initiatives.
Ensure adherence to federal, state, and local healthcare regulations.
Represent operations in board meetings, executive strategy sessions, and external stakeholder engagements.
Support organizational needs by performing additional duties and special projects as assigned by leadership.
Required Skills
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills, with proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks, delegating when appropriate.
Ability to function well in a high-paced and, at times, stressful environment.
Ability to act with integrity, professionalism, and confidentiality.
Proficient with Microsoft Office Suite or related software.
Education and Experience
Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred).
8+ years of progressive experience in healthcare operations, with multi-site or corporate-level oversight.
Proven success in managing ancillary healthcare services and leading cross-functional teams.
Strong project management and process improvement skills.
Proficiency in data analytics tools (e.g., Excel, Tableau, Power BI).
Excellent communication, leadership, and organizational skills.
Experience with EHR systems and healthcare revenue cycle management.
Familiarity with regulatory and compliance standards in outpatient urology services.
PMP or Lean Six Sigma certification. (preferred)
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Frequent use of hands and fingers for typing, writing, and handling documents.
Visual acuity to read and analyze data on paper and electronic screens.
Occasional nights and weekend work will be expected.
Occasional travel.
Must be able to lift to 20 pounds or less at times.
Equal Opportunity Employer
USSM is committed to workforce diversity and are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law.
Center Director/Field Director - Little Rock Early Learning Center
Director job in Little Rock, AR
The Center / Field Director is responsible for fostering an environment that allows children, their families, and the staff to develop to their full potential. The Center/ Field Director is accountable for program operation that exceeds accreditation or quality rating criteria and incorporates the YMCA's Memphis and The Mid-South's mission, culture, goals, values, philosophies, policies and development of an inclusive environment and positive relationships with families, children, staff and partners. Although the Center / Field Director will be accountable for each of the responsibilities outlined below, Center / Field Director roles will vary depending on location size, structure, and partner relationship. Center / Field Directors are encouraged to delegate responsibilities as is appropriate. Center / Field Director will review important decisions with the Regional Manager and be responsive to the requirements of the YMCA Memphis and The Mid- South home office. Center / Field Director will model exemplary employee behavior in each of the following categories and all other duties as assigned
ESSENTIAL FUNCTIONS:
Child-Oriented Practices
Ensure location exceeds all state and local guidelines, and that all staff implement the YMCA Memphis and The Mid-South values, philosophies and policies.
Lead the location through the local / state accreditation process within two years of opening and annually or as designated, if applicable.
Evaluate classroom curriculum and environments quarterly. Review action plans developed by Program Staff i.e. Field Education and Training Specialist, Instructional Coach, Educational Coordinator, or Lead Educator and classroom teams, and monitor progress toward program goals to achieve location goals. Conduct annual program needs assessment.
Provide support and resources for location program staff on program development.
Develop and maintain a list of community resources and social service referral agencies.
Serve as a resource for the location leadership team in identifying variables in child's development, informing families, and making appropriate referrals, as needed. Guide staff through family conferences and parent partnerships.
Hiring
Ensure that relationships have been established within the community, colleges, high schools, diversity organizations, local resource and referral agencies, etc.
Ensure all staff hired meet YMCA Memphis and The Mid-south standards and have skills,
knowledge and personal attributes needed for successful performance.
Partner with YMCA Memphis and The Mid-South HR department in process of screening, interviewing, and hiring center staff and other administrative team members. Interview staff as needed to ensure hiring standards are met.
Ensure that benefits, personnel policies, and payroll processing are implemented according to company standards. This is done in collaboration with YMCA Memphis and The Mid-south HR department.
Ensure staff receive new employee orientation and are oriented to YMCA Memphis and The Mid-south policies and philosophies. Conduct regular location orientation for staff in these areas: philosophy, program quality, lines of communication, and role clarification.
Supervision
Assure the YMCA Memphis and The Mid-south job performance appraisal expectations are met for all staff including three-month review, six-month review, annual JPA, goal setting, and observation and feedback.
Ensure implementation of all duties as described in job descriptions of center staff and other administrative team members.
Conduct bi-annual evaluation of performance of center staff and other direct reports; guide them in development of individual goals for professional growth and monitor progress towards achieving these goals.
Develop key staff to share leadership roles in the location.
Partner with YMCA Memphis and The Mid-South HRBP when providing center staff any and all instances of progressive counseling, disciplinary action and if necessary, separation in accordance with EEOC, federal, state, local, and company guidelines.
Review of the program and administrative staff's job performance appraisals. Review staff job performance appraisals as needed.
Retention / Team Building
Develop effective center staff communication systems.
Meet regularly with the assistant director, program staff and administrative team and lead center staff meetings. Support the implementation and practice of classroom/team meetings.
Advise assistant director and program staff on team building strategies, and ensure assistant director, program staff, and administrative team build strong teaching teams.
Support and sustain positive morale.
Review staff survey results with assistant directors, program staff, and administrative team, establish an action plan to address issues raised via the Focus Group model.
Develop programs to achieve staff retention and limit teacher turnover. Maintain turnover rate lower than company average.
Family Communication
Instill in staff a strong sense of, and the need for, customer satisfaction.
Establish and maintain a sense of community through family involvement. Implement programs to achieve family retention.
Model positive attitude, respect and professional interactions with families.
Assure that ongoing staff/family communication systems: daily communication, children's progress reports, and family conferences are completed according to YMCA Memphis and The Mid-South standards.
Participate in all conferences which are potentially difficult or sensitive.
Be available and accessible to families every day and respond to family concerns. Arrange schedule so that the center leadership team or director designee are available to open and/or close the building.
Develop and lead family advisory board or parent partnership group, family orientation program and other family events, seminars and social functions.
Share resources with parents through discussions, articles, parent boards, newsletters, workshops and community contacts.
Health, Safety, and Licensing
Confirm that quality rating standards and state licensing requirements are met in all the following areas, health and safety conditions; nutrition; staff files, qualifications and schedules; staff/child ratios, and children's files.
Follow the YMCA Memphis and The Mid-South Emergency Protocol.
Ensure that all licenses, permits and labor law posters are current.
Follow appropriate procedures for Bloodborne Pathogen exposure control.
Advise staff on all incidents of abuse or neglect.
Marketing and Enrollment
Confirm that assistant directors and administrative team implement company guidelines, maintaining family master ?le, accurately updating weekly statistics, following appropriate telephone protocol, conducting family tours, and promoting parent/guardian referral program. Consult with the Marketing Department, Enrollment Manager, Regional Manager, and Call Center as appropriate.
Lead special marketing efforts during key enrollment periods (August, October, January, and Spring registration). Maintain on-going marketing efforts during the remainder of the year to sustain enrollment.
Market program to community (e.g., visiting local businesses, and distributing flyers) if needed.
Guarantee location meets the specific enrollment targets/goals.
Ensure the Enrollment Manager maintains active waiting lists to ensure that available slots are filled quickly
Financial
Develop center budget in conjunction with Regional Manager, SVP EL and YMCA Memphis and The Mid-South Finance Department.
Keep center expenses within budget. Monitor controllable. Understand and implement labor management system (staff schedules and rosters, promotion and raise guidelines).
Monitor Profit and Loss (P&L) report and general ledger monthly for center.
Immediately address poor financial performance.
Maintain accurate and current financial records; collect and record tuition payments, according to YMCA Memphis and The Mid-South guidelines.
Monitor and respond to accounts receivable, expectation is “0” accounts receivable.
Center Maintenance
Assure a clean, safe, child-ready center always.
Oversee contractors, (i.e., cleaning, landscaping, snow removal, etc.)
Ensure that the location is attractive and inviting with careful thought given to displays.
Professionalism
Positively project the organization, goals, philosophies, and policies to families, staff, and the community.
Attend and actively participate in monthly center director meetings, division functions, and training.
Establish relationships with the local early childhood community and actively participate in community groups.
Model flexibility and openness to new ideas in childcare practices.
Practice confidentiality with staff and family information.
Continue on-going professional growth.
Physical Demands
Follow state, federal and YMCA Memphis and The Mid-South guidelines, including immunizations, employment physical, and required Health & Safety Training.
Lift, move, or hold children with a range of weight from 10 to 40 pounds, frequently. (Occasionally lift, move or hold weight more than 40 pounds).
Supervise and interact with children outdoors, for extended periods in varied weather conditions.
Demonstrate full range of motion to lift, reach, squat, climb, sit, and otherwise fully participate in activities.
Respond immediately and appropriately to multiple or unexpected situations or emergencies.
Maintain mental and physical alertness and an appropriate level of energy to perform essential job requirements.
Sponsor Partnership Responsibilities (when applicable)
Develop and maintain cooperative relationships with sponsors that is sensitive to corporate culture and changing corporate needs.
May communicate routinely with sponsors, informing them of any appropriate location issues.
Take a proactive approach to problem solving and follow through on action steps established with sponsor in partnership with Regional Manager and or SVP Early Learning.
Involve partners in development of budget and inform them of any deviation throughout the year. This is done in partnership with Regional Manager and or SVP Early Learning.
Participate in sponsor meetings, seminars, and functions when delegated and appropriate.
Always present a professional demeanor.
YMCA LEADERSHIP COMPETENCIES:
Mission Advancement
:
Reinforces the Y's values within the organization and the community. Effectively communicates the benefits and impact of the Y's efforts for all stakeholders.
Collaboration
:
Builds and nurtures strategic relationships to enhance support for the Y. Serves as a community leader building collaborations based on trust and credibility to advance the Y's mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
Operational Effectiveness
:
Integrates multiple thinking processes to make decisions. Involves staff at all levels in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.
Personal Growth
:
Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Behavioral Characteristics:
Welcoming, Nurturing, Determined, Hopeful, and Genuine.
QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:
Must meet all other required qualifications set by DHS - Child care Licensing. Additional center requirements may apply as well.
BA in Early Childhood Education or related field required.
Master's degree in early childhood education preferred.
Six to Eight years' experience in the field of full-time care. A combination of infant, toddler or preschool teaching experience and actual administration of a childcare center.
Strong written and verbal communication skills.
Strong leadership and supervisory skills.
Well versed in state accreditation, quality rating, and licensing standards.
Strong knowledge in developmentally appropriate curriculum.
Responds well to unusual or crisis situations.
Strong organizational skills.
Capacity to understand and manage center financial duties.
Computer literacy required.
Demonstrated ability to handle multiple tasks.
Demonstrated sensitivity and responsiveness to the needs of families and staff.
Experience working in a corporate environment is preferred.
Experience working in an inclusive work environment and managing across differences. Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, etc.). Ability to speak any language in addition to English may be helpful.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
Climbing, sitting, standing, pushing, walking, kneeling, and stooping
Some Exposure to the outdoor elements
Exposure to electrical/mechanical mechanisms
Exposure to some chemical elements
Ability to lift up to 50 pounds
The YMCA of Memphis & the Mid-South aims to provide quality and safe youth programs for all. We are committed to making a continuous effort to prevent the abuse of children: verbally, physically, emotionally and sexually. All allegations or suspicions of child abuse are taken seriously and will be reported to the State for investigation with full cooperation from the YMCA of Memphis & the Mid-South.
Director of People Services
Director job in Hot Springs, AR
Must-Haves
Must posess considerable Knowledge of co-worker relations, the principles, practices, and procedures of Human Resource Management
Graduate from an accredited college or university with major course work in Business or Public Administration, Human Resource Management or closely related field
Must posess strong knowledge of the law and regulations relating to Human Resources
Nice-To-Haves
SHRM Certified Professional (PHR) or Senior Professional (SPHR)
Master's Degree preferred
Job Description
These functions are not intended to be an exhaustive list of all responsibilities, duties, and requirements of the job. Other functions may be assigned as business conditions change.
Formulates and recommends program goals and objectives in all areas of co-worker relations.
Develops, implements, and administers the co-worker relations area of the personnel program in an effort to improve co-worker relations.
Responsible for developing an organizational focus of a family friendly environment.
Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
Supervises and provides direction to subordinate staff engaged in developing and administering the recruitment and selection procedures and the personnel policies and procedures.
Supervises and provides direction to subordinate staff engaged in developing and establishing in-service employee training and educational assistance program in an effort to upgrade managerial, technical, and support-level productivity.
Investigates problems, such as: working conditions, disciplinary actions, and employee and applicant appeals and grievances, according to circumstances, and provides guidance and recommendations for problem resolution to departmental officials and individuals.
Prepares and presents required and special reports.
Develops and presents the operating budget for the Human Resources Dept. and, upon final budget approval, assures that all functions operate within appropriated amounts.
Evaluates or reviews evaluations of performance on all co-workers; effectively recommends hiring, promotion, termination, disciplinary, and commendatory actions of all assigned personnel.
Supervises and directs onboarding of new employees, including determination of eligibility for hire; directs and updates general orientation process for all new employees.
Directs recruitment activities including advertising mediums and outreach recruitment in conjunction with Nursing Administration and Ancillary Department Leaders as needed.
Provides high level communication and training to director and manager level associates regarding human resources policies, procedures and practices.
Director of Impact
Director job in Little Rock, AR
Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1
Work Location: 100% On-Site
Position Overview
The Director of Impact (ID) is responsible for the overall management of the day-to-day programmatic operations, ensuring the achievement of City Year's mission and overall service excellence through the successful implementation of the Whole School Whole Child service model by managing and developing Impact Managers and corps members to build and cultivate strong school partnerships and developing a group of committed, idealistic leaders and school practitioners; the successful completion of transformational physical service days and volunteer engagement; and ensuring an impactful and inspirational corps experience as well as corps member development. Impact Directors supervise Impact Managers, oversee the members in their program, ensure a strong service impact, create opportunities for engaging outside volunteers/visitors, foster opportunities for member development and support the overall efforts of City Year's mission statement.
Job Description
WSWC Implementation
Implement a multi-year WSWC support plan that is aligned with site goals and individual school improvement plans:
* Support Impact Manager in creation of AmeriCorps member deployment plans
* Coach impact team on how to use lead measures to monitor school progress and support school efforts
* Support teams in achieving lead measures on enrollment and dosage
* Work with regional impact support team to customize WSWC to best meet individual school's needs and maximize impact
* Coach Impact Managers in conducting productive observation and coaching of AmeriCorps member service
* Coach Impact Managers on service delivery based on interactions with school administration, teachers, AmeriCorps members
* Support Impact Manager in developing and implementing hours plans and performance improvement plans for those AmeriCorps
Members who need more support to complete graduation requirements
* Analyze data to inform strategy, coaching and service model
School and District Partnerships
Oversee the implementation of school engagement strategy:
* Coach and support Impact Managers on strategies to build school relationships based on teacher and school needs
* Support Impact Managers in adapting the model where necessary to meet changing conditions and needs
* Partner with Impact Managers to ensure agreements are signed
Corps and Staff Development
Use performance management process to coach team members to meet individual development and performance goals; support Impact
Managers in developing and coaching corps:
* Coach Impact Managers on foundational competencies and strategies for success
* Support and advocate for professional development of direct reports
* Support Impact Managers in competency coaching of AmeriCorps Members
* Support Learning and Development calendar of corps, including strategy, analysis, and implementation
* Advocate for and invest in own professional development
o In collaboration with Devo and ED, ensure engagement of F1RST Scholars Sponsor
Compliance with Government and Grant Obligations
Lead Impact Team in achieving compliance goals
* Complete timecard audits
* Ensure accountability regarding AmeriCorps member guidelines
* Support Impact Managers in ensuring completion of AmeriCorps member surveys
* Ensure completion of data and highlight asks in timely manner
* Process all AmeriCorps member job changes (I.e., CPC, termination) in a timely and thorough manner
* Maintain accurate AmeriCorps member files and records
Site Impact Analytics
Lead and implement site-based Impact Analytics to align with organization's overall data strategy
* Manage data collection process in partnership with district-based data points
* Manage cyschoolhouse submissions and use
* Analyze data for both quality assurance and program evaluation
* Lead Data Fluency Trainings and Reviews with staff and corps
* Conduct data reviews with staff and stakeholders as needed
Additional Individual Roles:
Co-Lead Site-Based Service Projects
* Solicit project needs from School and Community Partners
* Create plan for and oversee implementation of Service Projects (at minimum Red Jacket Weekend and MLK Day)
* Collaborate with ED and Devo Team to invite externals as permissible
Benefits
Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
Auto-ApplyService Director
Director job in Little Rock, AR
Growing family-owned service company seeking a Service Director to joint their team. Great opportunity for the right candidate to help lead and grow this company! - Develop and implement strategic plans to achieve organizational goals
- Provide leadership and guidance to staff members
- Monitor and evaluate performance to ensure efficiency and effectiveness
- Collaborate with other departments to coordinate efforts and achieve objectives
- Maintain a positive work environment and foster teamwork among employees
- Ensure compliance with all relevant laws, regulations, and policies
Job Requirements:
- Proven experience in a leadership or management role
- Strong organizational and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to make sound decisions and exercise good judgment
Salary range for this position is $38k - $48 plus a new company truck, gas card and smart phone!
M - F: 8:00 - 5:00
Benefits:
Matching 401(k)
Dental/health/vision/life insurance
Employee discount
Paid time off
#IND
Director of People
Director job in Little Rock, AR
Our client is seeking an experienced Director of People to lead and enhance their human resources initiatives in Hot Springs, AR. This senior-level role focuses on developing and executing strategic HR programs that align with organizational goals, improve co-worker relations, and foster a family-friendly workplace environment. The ideal candidate will have a solid foundation in HR management, legal compliance, and a passion for creating a positive work culture environment.
Key Responsibilities:
• Formulate and recommend HR program goals and objectives to enhance co-worker relations.
• Develop and implement strategies for recruitment, retention, and talent management.
• Collaborate with senior leadership to align HR strategies with organizational objectives.
• Supervise and guide the HR team in executing recruitment, onboarding, and training programs.
• Address workplace issues, such as working conditions and employee grievances, and provide resolution recommendations.
• Prepare and manage the HR department's budget, ensuring all operations stay within the approved financial limits.
• Oversee performance evaluations, making recommendations on hiring, promotions, and disciplinary actions.
• Lead and update the onboarding process and general orientation for new employees.
• Support recruitment efforts in collaboration with department leaders.
Qualifications:
• Bachelor's degree in Business Administration, Human Resources, or a related field; Master's degree is preferred but not required.
• Extensive knowledge of co-worker relations and HR management principles.
• In-depth understanding of HR laws and regulations.
• SHRM Certified Professional (PHR) or Senior Professional (SPHR) is prefer.
• Prior experience in the healthcare sector.
• A proven track record of managing HR functions in a dynamic and growing organization.
Benefits:
• Dental Insurance
• Medical Insurance
• Vision Insurance
• Life Insurance
• Retirement Plan
• Paid time off
Center Director/Field Director - Little Rock Early Learning Center
Director job in Little Rock, AR
: Description: PURPOSE OF POSITION: The Center / Field Director is responsible for fostering an environment that allows children, their families, and the staff to develop to their full potential. The Center/ Field Director is accountable for program operation that exceeds accreditation or quality rating criteria and incorporates the YMCA's Memphis and The Mid-South's mission, culture, goals, values, philosophies, policies and development of an inclusive environment and positive relationships with families, children, staff and partners.
Although the Center / Field Director will be accountable for each of the responsibilities outlined below, Center / Field Director roles will vary depending on location size, structure, and partner relationship.
Center / Field Directors are encouraged to delegate responsibilities as is appropriate.
Center / Field Director will review important decisions with the Regional Manager and be responsive to the requirements of the YMCA Memphis and The Mid- South home office.
Center / Field Director will model exemplary employee behavior in each of the following categories and all other duties as assigned ESSENTIAL FUNCTIONS:Child-Oriented PracticesEnsure location exceeds all state and local guidelines, and that all staff implement the YMCA Memphis and The Mid-South values, philosophies and policies.
Lead the location through the local / state accreditation process within two years of opening and annually or as designated, if applicable.
Evaluate classroom curriculum and environments quarterly.
Review action plans developed by Program Staff i.
e.
Field Education and Training Specialist, Instructional Coach, Educational Coordinator, or Lead Educator and classroom teams, and monitor progress toward program goals to achieve location goals.
Conduct annual program needs assessment.
Provide support and resources for location program staff on program development.
Develop and maintain a list of community resources and social service referral agencies.
Serve as a resource for the location leadership team in identifying variables in child's development, informing families, and making appropriate referrals, as needed.
Guide staff through family conferences and parent partnerships.
HiringEnsure that relationships have been established within the community, colleges, high schools, diversity organizations, local resource and referral agencies, etc.
Ensure all staff hired meet YMCA Memphis and The Mid-south standards and have skills,knowledge and personal attributes needed for successful performance.
Partner with YMCA Memphis and The Mid-South HR department in process of screening, interviewing, and hiring center staff and other administrative team members.
Interview staff as needed to ensure hiring standards are met.
Ensure that benefits, personnel policies, and payroll processing are implemented according to company standards.
This is done in collaboration with YMCA Memphis and The Mid-south HR department.
Ensure staff receive new employee orientation and are oriented to YMCA Memphis and The Mid-south policies and philosophies.
Conduct regular location orientation for staff in these areas: philosophy, program quality, lines of communication, and role clarification.
SupervisionAssure the YMCA Memphis and The Mid-south job performance appraisal expectations are met for all staff including three-month review, six-month review, annual JPA, goal setting, and observation and feedback.
Ensure implementation of all duties as described in job descriptions of center staff and other administrative team members.
Conduct bi-annual evaluation of performance of center staff and other direct reports; guide them in development of individual goals for professional growth and monitor progress towards achieving these goals.
Develop key staff to share leadership roles in the location.
Partner with YMCA Memphis and The Mid-South HRBP when providing center staff any and all instances of progressive counseling, disciplinary action and if necessary, separation in accordance with EEOC, federal, state, local, and company guidelines.
Review of the program and administrative staff's job performance appraisals.
Review staff job performance appraisals as needed.
Retention / Team BuildingDevelop effective center staff communication systems.
Meet regularly with the assistant director, program staff and administrative team and lead center staff meetings.
Support the implementation and practice of classroom/team meetings.
Advise assistant director and program staff on team building strategies, and ensure assistant director, program staff, and administrative team build strong teaching teams.
Support and sustain positive morale.
Review staff survey results with assistant directors, program staff, and administrative team, establish an action plan to address issues raised via the Focus Group model.
Develop programs to achieve staff retention and limit teacher turnover.
Maintain turnover rate lower than company average.
Family CommunicationInstill in staff a strong sense of, and the need for, customer satisfaction.
Establish and maintain a sense of community through family involvement.
Implement programs to achieve family retention.
Model positive attitude, respect and professional interactions with families.
Assure that ongoing staff/family communication systems: daily communication, children's progress reports, and family conferences are completed according to YMCA Memphis and The Mid-South standards.
Participate in all conferences which are potentially difficult or sensitive.
Be available and accessible to families every day and respond to family concerns.
Arrange schedule so that the center leadership team or director designee are available to open and/or close the building.
Develop and lead family advisory board or parent partnership group, family orientation program and other family events, seminars and social functions.
Share resources with parents through discussions, articles, parent boards, newsletters, workshops and community contacts.
Health, Safety, and LicensingConfirm that quality rating standards and state licensing requirements are met in all the following areas, health and safety conditions; nutrition; staff files, qualifications and schedules; staff/child ratios, and children's files.
Follow the YMCA Memphis and The Mid-South Emergency Protocol.
Ensure that all licenses, permits and labor law posters are current.
Follow appropriate procedures for Bloodborne Pathogen exposure control.
Advise staff on all incidents of abuse or neglect.
Marketing and EnrollmentConfirm that assistant directors and administrative team implement company guidelines, maintaining family master ?le, accurately updating weekly statistics, following appropriate telephone protocol, conducting family tours, and promoting parent/guardian referral program.
Consult with the Marketing Department, Enrollment Manager, Regional Manager, and Call Center as appropriate.
Lead special marketing efforts during key enrollment periods (August, October, January, and Spring registration).
Maintain on-going marketing efforts during the remainder of the year to sustain enrollment.
Market program to community (e.
g.
, visiting local businesses, and distributing flyers) if needed.
Guarantee location meets the specific enrollment targets/goals.
Ensure the Enrollment Manager maintains active waiting lists to ensure that available slots are filled quickly FinancialDevelop center budget in conjunction with Regional Manager, SVP EL and YMCA Memphis and The Mid-South Finance Department.
Keep center expenses within budget.
Monitor controllable.
Understand and implement labor management system (staff schedules and rosters, promotion and raise guidelines).
Monitor Profit and Loss (P&L) report and general ledger monthly for center.
Immediately address poor financial performance.
Maintain accurate and current financial records; collect and record tuition payments, according to YMCA Memphis and The Mid-South guidelines.
Monitor and respond to accounts receivable, expectation is “0” accounts receivable.
Center MaintenanceAssure a clean, safe, child-ready center always.
Oversee contractors, (i.
e.
, cleaning, landscaping, snow removal, etc.
) Ensure that the location is attractive and inviting with careful thought given to displays.
ProfessionalismPositively project the organization, goals, philosophies, and policies to families, staff, and the community.
Attend and actively participate in monthly center director meetings, division functions, and training.
Establish relationships with the local early childhood community and actively participate in community groups.
Model flexibility and openness to new ideas in childcare practices.
Practice confidentiality with staff and family information.
Continue on-going professional growth.
Physical DemandsFollow state, federal and YMCA Memphis and The Mid-South guidelines, including immunizations, employment physical, and required Health & Safety Training.
Lift, move, or hold children with a range of weight from 10 to 40 pounds, frequently.
(Occasionally lift, move or hold weight more than 40 pounds).
Supervise and interact with children outdoors, for extended periods in varied weather conditions.
Demonstrate full range of motion to lift, reach, squat, climb, sit, and otherwise fully participate in activities.
Respond immediately and appropriately to multiple or unexpected situations or emergencies.
Maintain mental and physical alertness and an appropriate level of energy to perform essential job requirements.
Sponsor Partnership Responsibilities (when applicable) Develop and maintain cooperative relationships with sponsors that is sensitive to corporate culture and changing corporate needs.
May communicate routinely with sponsors, informing them of any appropriate location issues.
Take a proactive approach to problem solving and follow through on action steps established with sponsor in partnership with Regional Manager and or SVP Early Learning.
Involve partners in development of budget and inform them of any deviation throughout the year.
This is done in partnership with Regional Manager and or SVP Early Learning.
Participate in sponsor meetings, seminars, and functions when delegated and appropriate.
Always present a professional demeanor.
YMCA LEADERSHIP COMPETENCIES: Mission Advancement: Reinforces the Y's values within the organization and the community.
Effectively communicates the benefits and impact of the Y's efforts for all stakeholders.
Collaboration: Builds and nurtures strategic relationships to enhance support for the Y.
Serves as a community leader building collaborations based on trust and credibility to advance the Y's mission and goals.
Communicates for influence to attain buy-in and support of goals.
Provides tools and resources for the development of others.
Operational Effectiveness: Integrates multiple thinking processes to make decisions.
Involves staff at all levels in the development of programs and activities.
Ensures execution of plans.
Institutes sound accounting procedures and financial controls.
Assigns clear accountability and ensures continuous improvement.
Personal Growth: Fosters a learning environment embracing diverse abilities and approaches.
Creates a sense of urgency and positive tension to support change.
Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Behavioral Characteristics: Welcoming, Nurturing, Determined, Hopeful, and Genuine.
QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:Must meet all other required qualifications set by DHS - Child care Licensing.
Additional center requirements may apply as well.
BA in Early Childhood Education or related field required.
Master's degree in early childhood education preferred.
Six to Eight years' experience in the field of full-time care.
A combination of infant, toddler or preschool teaching experience and actual administration of a childcare center.
Strong written and verbal communication skills.
Strong leadership and supervisory skills.
Well versed in state accreditation, quality rating, and licensing standards.
Strong knowledge in developmentally appropriate curriculum.
Responds well to unusual or crisis situations.
Strong organizational skills.
Capacity to understand and manage center financial duties.
Computer literacy required.
Demonstrated ability to handle multiple tasks.
Demonstrated sensitivity and responsiveness to the needs of families and staff.
Experience working in a corporate environment is preferred.
Experience working in an inclusive work environment and managing across differences.
Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, etc.
).
Ability to speak any language in addition to English may be helpful.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:Climbing, sitting, standing, pushing, walking, kneeling, and stooping Some Exposure to the outdoor elements Exposure to electrical/mechanical mechanisms Exposure to some chemical elements Ability to lift up to 50 pounds The YMCA of Memphis & the Mid-South aims to provide quality and safe youth programs for all.
We are committed to making a continuous effort to prevent the abuse of children: verbally, physically, emotionally and sexually.
All allegations or suspicions of child abuse are taken seriously and will be reported to the State for investigation with full cooperation from the YMCA of Memphis & the Mid-South.
Requirements:
Chief Operating Officer
Director job in North Little Rock, AR
Job Description
All applications for Rock Region METRO's Chief Operating Officer position must be submitted via the link below: 👉 Apply Now Rock Region METRO is seeking a dynamic Chief Operating Officer to lead operations and drive excellence across our transit system. This is an exciting opportunity to make a lasting impact on public transportation in Central Arkansas.
📍 Location: North Little Rock, AR
💼 Full-Time Leadership Role
METRO is conducting the Chief Operating Officer recruitment through our third-party search partner. All candidates must apply directly through the KL2 Connects portal for consideration.
All applications must be submitted via the link below:
👉 Apply Now
Join METRO and help move our community forward!
EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
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Director of Operations
Director job in Little Rock, AR
Job Description
Director of Operations - Little Rock, AR
This role oversees operational systems, processes, and infrastructure while enhancing efficiency and driving sustainable growth. It is ideal for a purposeful leader with the vision and expertise to optimize workflows, improve financial performance, and align day-to-day operations with long-term objectives. The Director will be responsible for standardizing operations, managing ancillary services, and leveraging data to support strategic decision-making and organizational excellence.
Key Responsibilities
Identify inefficiencies in day-to-day processes and design solutions and technology to improve productivity and the patient experience.
Analyze operational, financial, and clinical data to identify trends and opportunities.
Collaborate with analytics and IT teams to develop dashboards and performance reports.
Use data to support strategic planning, forecasting, and resource allocation.
Oversee the performance and integration of ancillary services.
Collaborate with finance teams to develop and manage budgets for operations and ancillary services.
Drive adoption of technology solutions that enhance operational efficiency and patient engagement.
Evaluate and recommend new systems or upgrades to support business needs.
Manage cross-functional project teams, timelines, and deliverables.
Foster a culture of accountability, collaboration, and continuous improvement.
Evaluate potential acquisitions, partnerships, and new service lines.
Engage in ongoing professional development and educational initiatives to stay current with industry best practices and regulatory standards.
Uphold the highest standards of confidentiality and data privacy, ensuring compliance with HIPAA and organizational policies.
Coordinate with marketing and business development teams to support growth initiatives, service line expansion, and patient outreach strategies.
Ensure business continuity and risk mitigation planning, including emergency preparedness and operational resilience.
Oversee vendor relationships and contract negotiations related to operational services, supplies, and technology platforms.
Develop and maintain strong relationships with physician leadership and practice managers to ensure alignment on goals and initiatives.
Ensure adherence to federal, state, and local healthcare regulations.
Represent operations in board meetings, executive strategy sessions, and external stakeholder engagements.
Support organizational needs by performing additional duties and special projects as assigned by leadership.
Required Skills
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills, with proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks, delegating when appropriate.
Ability to function well in a high-paced and, at times, stressful environment.
Ability to act with integrity, professionalism, and confidentiality.
Proficient with Microsoft Office Suite or related software.
Education and Experience
Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred).
8+ years of progressive experience in healthcare operations, with multi-site or corporate-level oversight.
Proven success in managing ancillary healthcare services and leading cross-functional teams.
Strong project management and process improvement skills.
Proficiency in data analytics tools (e.g., Excel, Tableau, Power BI).
Excellent communication, leadership, and organizational skills.
Experience with EHR systems and healthcare revenue cycle management.
Familiarity with regulatory and compliance standards in outpatient urology services.
PMP or Lean Six Sigma certification. (preferred)
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Frequent use of hands and fingers for typing, writing, and handling documents.
Visual acuity to read and analyze data on paper and electronic screens.
Occasional nights and weekend work will be expected.
Occasional travel.
Must be able to lift to 20 pounds or less at times.
Equal Opportunity Employer
USSM is committed to workforce diversity and are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law.
Director, Consult Partner - Contact Center - Healthcare or SLED
Director job in Little Rock, AR
**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
**Who We Are**
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
**As a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare or State or Local Government and / or Educational (SLED) spaces. This role involves working with teams of subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys, improving customer technology operations, and integrate cutting-edge capabilities such as Agentic AI. The ideal candidate will have a strong background in Customer Experience, BPO models, and/or CCaaS transformation programs with a passion for driving measurable business outcomes.
**Contribute to Profitable Growth:**
+ Drive significant financial outcomes through signings and revenue targets
+ Ensure sustained growth and profitability, managing margin expectations and backlog growth
+ Support the identification, pursuit and conversion of a pipeline of business development opportunities
+ Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
**Client Engagement:**
+ Lead C-level client engagements and consultative sales for large enterprise contact center transformations.
+ Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies.
+ Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML integration.
+ Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints.
+ Develop and execute transformation roadmaps aligned with client business models and strategic goals.
+ Integrate Agentic AI and machine learning technologies into contact center workflows (e.g., agent assist, conversational AI, predictive outreach).
+ Design omnichannel orchestration strategies (voice, chat, SMS, app) and workflow-driven architectures.
+ Deliver measurable outcomes such as improved first-call resolution, reduced handle time, and enhanced customer satisfaction.
**Operational Excellence:**
+ Achieve individual and team utilization targets
+ Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
**Leadership, Management, People:**
+ Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
**Strategic Contribution:**
+ Utilize industry and technology expertise to shape and drive the company's strategic initiatives.
+ Align with Kyndryl's strategic vision and contribute to its execution.
+ Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
+ Proactively develop thought leadership and intellectual capital
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
**Who You Are**
**Required Skills and Experience**
+ 10+ years of experience in sales, consulting, services or transformation roles within CX, BPO, or CCaaS domains.
+ Proven track record of leading large-scale transformation programs for enterprises with 10,000+ contact center agents.
+ Strong leadership and transformation skills.
+ Deep understanding of contact center technologies and customer experience strategies.
+ Experience with AI/ML and Generative AI applications in contact center environments.
+ Excellent communication, presentation, and stakeholder management skills with C-Level.
+ Healthcare industry experience is a strong plus, especially in payer/provider operations and care management workflows.
**Preferred Qualifications: **
+ 15+ years' experience in contact center sales, consulting, services, or transformation initiatives.
+ Previous experience in leading healthcare-focused journey redesign from eligibility verification to care management.
+ Align contact center transformation with healthcare business models including value-based care, STAR ratings, and cost containment.
+ Embed intelligent workflows into real-time call flows to support care gap closure and faster resolution.
+ Partner with CCaaS architects to build future-proof architectures with EHR, CRM, and claims system integrations.
The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:
California: $175,080 to $343,920
Colorado: $159,240 to $286,560
New York City: $191,040 to $343,920
Washington: $175,080 to $315,240
Washington DC: $175,080 to $315,240
This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Associate Director, Regulatory Intelligence
Director job in Little Rock, AR
The Associate Director of Regulatory Intelligence leads the collection and dissemination of regulatory intelligence and collaborates with SMEs to interpret the impact of regulatory changes to the pharmaceutical environment. **** + Oversee the capture, review, and dissemination of global regulatory news, public commenting opportunities, new and updated regulations and guidance that may impact pharmaceutical practices, procedures and controlled documents.
+ Lead weekly regulatory intelligence team meetings to include review and discussion of ad hoc query requests, regulatory background package requests, health authority guidance, Federal Register notices, public commenting opportunities, and newsletter content.
+ Manage development and distribution of weekly regulatory intelligence newsletters and regulatory watch notifications.
+ Ensure regulatory intelligence specialists have continued access to regulatory, clinical trial, and public domain information resources to identify relevant regulatory-related news and information, and competitor product regulatory developments and report the most critical findings.
+ Discuss and triage any technical issues with the reg intel platform, access requests, and distribution issues.
+ Demonstrate comprehensive understanding of AI-enabled regulatory intelligence platform and dashboards to identify, tag, and summarize regulatory intelligence information.
+ Monitor organizational strategic priorities and participate in cross-departmental discussions to consistently capture relevant and targeted regulatory intelligence.
+ Regularly review and update AI taxonomy terms relevant to Otsuka approved and investigational products, clinical, and business development programs.
+ Build professional network with key stakeholders outside of Global Regulatory Affairs to identify regulatory intelligence needs and strengthen and support Otsuka as a learning organization.
+ Maintain close communication with Informational Technology, Regulatory Technology, and the software vendor to maintain optimal functioning of the regulatory intelligence technology platform.
+ Lead internal process to obtain, coordinate, and document cross-functional SME impact assessments of new or updated guidance and regulations.
+ Lead regulatory public commenting process and posting of Otsuka comments to health authority websites.
+ Review and update Regulatory Intelligence homepage on GRA Collaboration Portal.
+ Manage onboarding and offboarding of regulatory intelligence team members, provide input on team member performance, establish annual budget, and manage spend.
+ Author and conduct periodic review of regulatory intelligence management Standard Operating Procedures or work practices.
+ Review overall quality of ad hoc query research for requested regulatory topics and confirm acceptability of responses.
+ Demonstrate understanding of the major regional and global industry association priorities (e.g., PhRMA, EFPIA, JPMA, etc.).
+ Demonstrate solid working knowledge of the drug, biologic, and device development process, laws, regulations, and guidelines from FDA, EMA, PMDA, ICH, etc.
+ General knowledge of global regulations for pharmacovigilance reporting for approved and investigational products.
+ Confirm list of upcoming regulatory meetings/workshops/conferences remains current.
**Qualifications**
+ Master's degree in a scientific or technical discipline preferred.
+ Minimum of 5 years of regulatory affairs experience.
+ Minimum 2-3 years' work experience in regulatory intelligence.
+ Previous interactions with FDA or other health authority are desirable.
**Skills and Competencies:**
+ Demonstrates the ability to plan, direct, organize, and coordinate projects.
+ Demonstrates experience interacting with and supporting senior leadership.
+ Previous experience with people management and team leadership.
+ Excellent interpersonal and communication skills, both written and verbal.
+ Previous experience developing newsletters is desirable.
+ Results driven and team-oriented collaborative approach required.
+ Critical thinking and problem-solving skills.
+ Strong demonstrated experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook).
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Director of People
Director job in Hot Springs, AR
Our client is seeking an experienced Director of People to lead and enhance their human resources initiatives in Hot Springs, AR. This senior-level role focuses on developing and executing strategic HR programs that align with organizational goals, improve co-worker relations, and foster a family-friendly workplace environment. The ideal candidate will have a solid foundation in HR management, legal compliance, and a passion for creating a positive work culture environment.
Key Responsibilities:
• Formulate and recommend HR program goals and objectives to enhance co-worker relations.
• Develop and implement strategies for recruitment, retention, and talent management.
• Collaborate with senior leadership to align HR strategies with organizational objectives.
• Supervise and guide the HR team in executing recruitment, onboarding, and training programs.
• Address workplace issues, such as working conditions and employee grievances, and provide resolution recommendations.
• Prepare and manage the HR department's budget, ensuring all operations stay within the approved financial limits.
• Oversee performance evaluations, making recommendations on hiring, promotions, and disciplinary actions.
• Lead and update the onboarding process and general orientation for new employees.
• Support recruitment efforts in collaboration with department leaders.
Qualifications:
• Bachelor's degree in Business Administration, Human Resources, or a related field; Master's degree is preferred but not required.
• Extensive knowledge of co-worker relations and HR management principles.
• In-depth understanding of HR laws and regulations.
• SHRM Certified Professional (PHR) or Senior Professional (SPHR) is prefer.
• Prior experience in the healthcare sector.
• A proven track record of managing HR functions in a dynamic and growing organization.
Benefits:
• Dental Insurance
• Medical Insurance
• Vision Insurance
• Life Insurance
• Retirement Plan
• Paid time off
Associate Director, Federal Government Affairs
Director job in Little Rock, AR
The Associate Director (AD), Federal Government Affairs, will assist in the development, communication, and deployment of Otsuka's federal strategies, engagement activities and policy priorities that promote access to therapies, preserve patient/provider choice, and generally protect Otsuka's business interests in policy areas impacting Mental Health, Nephrology, Immunology, and Rare Disease. This role reports directly to the Director, Federal Government Affairs and located in the Washington, DC area.
The Associate Director will leverage Otsuka's resources including Otsuka US Political Action Committee (OUSPAC), trade associations and consultants to advance company policy positions. The AD will also work strategically to help advance, defeat or mitigate decisions or actions by the U.S. Congress and Administration that could negatively or positively affect our business or patients. Accountable for building and maintaining relationships with key members and staff of U.S. Congress as well as political appointees within an Administration, including communicating, advocating and direct lobbying of Otsuka policy positions.
****
**Key responsibilities**
+ Monitor and analyze proposed and emerging federal legislation/regulation to determine its impacts on Otsuka business and the industry; help determine the most effective strategies to advance business priorities in coordination with the Government Affairs & Public Policy Leadership Team
+ Work in collaboration with the Director, Federal Government Affairs, to develop and implement federal strategies to achieve favorable results
+ Responsible for the successful execution of Otsuka's federal legislative goals, corporate initiatives, and internal business goals, and ensure focus to achieve these priorities
+ Interact with federal policy decision-makers and influencers, advocacy leaders, relevant committee chairs, members, support staff and others relevant officials regarding issues impacting access to care within the health care delivery system, in accordance with Otsuka strategic objectives
+ Help raise profile of Otsuka within various communities, including advocacy, political, and trade associations; seek out and serve in volunteer leadership roles to advance professional development and business objectives
+ Conduct all activities in compliance with all applicable federal laws and regulations and company policies
**Expectations**
+ Share relevant information freely, seek collaboration and input where appropriate; Achieve results with and through others across Gov't Affairs & Public Policy and the greater Corporate Affairs
+ Individual capable of identifying relevant public policy issues and implementing comprehensive plans to both protect and advance the interests of the Company
+ Effective communicator with strong presentation skills with the ability to interact with both external and internal audiences.
+ Demonstrate effective working relationships both within and outside of the team.
**Qualifications/ Required**
Knowledge/ Experience and Skills:
**Qualifications**
+ 5+ years of relevant legislative experience, primarily in healthcare, including working with the federal branch and/or Congress ; or 5+ years diverse background in the pharmaceutical industry, with at least 5 years in government affairs required
+ Bachelor's degree required. Advanced degree in law, health policy or MBA preferred
+ Ability to effectively deliver information, and explain, advocate and negotiate positions and issues to a broad spectrum of individuals required
+ Strong work ethic with ability to handle a fast-paced, vigorous schedule; comfortable with shouldering and assessing risk.
+ In depth understanding of healthcare, pharmaceutical and biotechnology industry issues required
+ Demonstrated track record of strong advocacy and communication skills
+ Ability to forge consensus, take others' viewpoints into account, and work as part of a team
+ Strong organizational, planning, strategic thinking, and people management skills
+ Independent thinker who can diplomatically and articulately present ideas that may be different from the prevailing or conventional views
+ Experience working with diverse coalitions and adeptness in developing and facilitating strategy across a network of internal and external partners
**Disclaimer**
This is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
**Equal Opportunity Employer**
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.