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Become A Director-Loss Prevention

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Working As A Director-Loss Prevention

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Resolving Conflicts and Negotiating with Others
  • Making Decisions and Solving Problems
  • Unpleasant/Angry People

  • $104,850

    Average Salary

What Does A Director-Loss Prevention Do At Marriott

* Manages security/loss prevention operations on a daily basis.
* Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response.
* Ensures that all areas of the property are safe and secure.
* Maintains logs, certifications and documents required by law and Standard Operating Procedures.
* Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
* CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.
* OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.
* CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists in the development and implementation of emergency procedures.
* Conducts investigation of all losses of property assets and refers to proper management for disposition.
* Deploys security staff to effectively monitor and protect property assets.
* Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.
* Conduct periodic patrols of entire property and parking areas.
* Recognize success across areas of responsibility.
* Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
* Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
* Implements action plans to monitor and control risk.
* Maintains required reports and documentation regarding patrols of property and parking areas.
* Provides means for obtaining necessary medical attention on a timely basis.
* Leading Security/Loss Prevention Teams Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.
* Celebrates successes by publicly recognizing the contributions of team members.
* Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
* Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
* Serves as a role model to demonstrate appropriate behaviors.
* Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
* Strives to improve service performance.
* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
* Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
* Empowers employees to provide excellent customer service.
* Meet quality standards and customer expectations on a daily basis.
* Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.
* Conducting Human Resources Activities Assists in minimizing cost of accident claims through aggressive claims management.
* Brings issues to the attention of Human Resources as necessary.
* Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
* Conducts hourly employee performance appraisals according to Standard Operating Procedures.
* Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
* Administer property policies fairly and consistently.
* Maintain first aid and CPR certifications required for Loss Prevention officers.
* Handles guest problems and complaints.
* Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
* Provides services that are above and beyond for customer satisfaction and retention.
* Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems.
* Develops and maintains a working relationship with local law enforcement authorities.
* Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
* To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17002D91 Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
* Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin

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Director-Loss Prevention Demographics

Gender

  • Male

    76.2%
  • Female

    21.8%
  • Unknown

    2.0%

Ethnicity

  • White

    80.7%
  • Hispanic or Latino

    11.3%
  • Asian

    5.6%
  • Unknown

    1.8%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    57.1%
  • French

    14.3%
  • Italian

    14.3%
  • Portuguese

    3.6%
  • German

    3.6%
  • Greek

    3.6%
  • Arabic

    3.6%
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Director-Loss Prevention

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Director-Loss Prevention

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Top Skills for A Director-Loss Prevention

SafetyProgramsEnsureComplianceInternalTheftCompanyAssetsLossPreventionProgramCompanyPoliciesEmergencyProceduresGeneralLiabilityClaimsOshaRiskManagementHumanResourcesFederalLawEnforcementSuperviseCctvPhysicalSecurityLossPreventionDepartmentDistributionFacilitiesLossControlServicesMarriottWorkersCompensation

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Top Director-Loss Prevention Skills

  1. Safety Programs
  2. Ensure Compliance
  3. Internal Theft
You can check out examples of real life uses of top skills on resumes here:
  • Coordinated and managed safety programs to include training, inspections, and suggestions, with a safety committee.
  • Reviewed daily and weekly budget reports to ensure compliance with company financial forecasts.
  • Reduced internal theft incidents by 37% in a 3 year period
  • Conducted internal audits surrounding company assets.
  • Managed the loss prevention program for this specialty grocery store chain with stores located throughout the Northeast and South.

Top Director-Loss Prevention Employers

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