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Become A Director, Network Operations

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Working As A Director, Network Operations

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $155,690

    Average Salary

What Does A Director, Network Operations Do At KPMG

* Ensure 24x7 network and system support and monitoring for business critical environments, developing initiatives to achieve greater network reliability and improved customer service results
* Provide leadership and direction to the NOC team and ensure all service levels are met or exceeded
* Monitor the operational support systems to proactively identify service impacting events relating to IT, network, and facility conditions
* Produce and publish operational and analytical reports, driving for automation of metrics and measurement systems for scalable performance management
* Drive continuous improvement to monitoring services and internal processes for resolution of support requests and production incidents
* Serve as point of escalation for team, working with appropriate engineering and operations leadership within the organization or external vendors as required to achieve resolutio

What Does A Director, Network Operations Do At Sinclair Broadcast Group

* Introduce national video offerings to TV ad buyers, and build strong customer base to grow along with the service
* Cultivate deep relationships with key agency and direct client decision makers
* Work with client base to define strategy, budgets and campaigns implementation, as well as KPIs to measure success
* Serve as product and connected TV consultant educating clients and agencies on network solutions
* Collaborate effectively with product, marketing and technology experts in team environment
* Manage the opportunity pipeline for sales team, forecast revenue accurately, and achieve quarterly revenue targets
* Lead internal cross-team communication and collaboratio

What Does A Director, Network Operations Do At Unitedhealth Group

* Establish leadership, structure, policies and procedures, monitoring and oversight processes to ensure overall outcomes and optimal provider experiences Oversight of Provider Relations Manager and team, and associated enrollment & re - credentialing team members Actively participate in client meetings to identify improvement opportunities promptly and continue to enhance operations and provider experience Develop training materials for internal staff and the provider community Oversee onsite LTSS Provider visits made by Enrollment & Revalidation team members Review Provider Scorecard and develop annual Provider Quality Performance Plan Review annual Provider and Member survey results and develop actionable improvement plan Review and coordinate monthly quality reporting
* Call Center, turnaround times, enrollment activities, credentialing / revalidation activities Work with Quality Improvement Committee to develop and implement appropriate corrective action plans Identify outlier providers who require technical assistance and use rapid cycle improvement technologies (Plan
* Do
* Study
* Act) to improve their administrative and / or care delivery practices Support continuous improvement of annual employee engagement scores

What Does A Director, Network Operations Do At Accenture

* Project Management activities (PMO, Project success & value monitoring)
* Addressing both strategic and operational Sourcing and Procurement issues
* Guiding team through problem definition, issue identification and work plan development using problem solving principles and past experience
* Leading process design activities, formulating the specific solutions to address prioritized requirements (Workshops, Agile prototyping…)
* Defining implementation activities for organization, processes and business content
* Managing Change Management activities to prepare the client for deployment and adoption (Change Program, Operating Model & Organizational alignment, Communications, Trainings…)
* Helping define the structural and cultural changes required to reach the goal; sequencing those changes
* Defining Supplier Enablement methodology (Supply Base segmentation, Communications, Connectivity…)
* Managing the collection and analysis of large amounts of data, developing key insights / findings, and proposing solutions to Procure to Pay issues.
* Coordinating Master Data activities with the client and the technical teams

What Does A Director, Network Operations Do At Electronic Arts, Inc.

* Leadership, Collaboration, and Alignment
* Partner with Studio, EADP, and CMO engagement management to develop processes, tracking, resource management, and other systems for Player Network experiences
* Partner with teams across the company to integrate Player Network into EA development and marketing planning and delivery processes
* Establish and maintain the Global Player Network Roadmap that rolls up milestone, dependency, priority, and outputs of individual workstream plans and the central rollout plan.
* Establish, maintain, and distribute the Global Player Network Status Report the collects key progress, accomplishments, misses, and issues
* Establish and maintain the Global Risk Management plan that rolls up individual and cross-team risks with impact, mitigation, and contingency strategies
* Ensure alignment and coordination of all workstream efforts
* Define and implement systems, workflows and quality standards for program management across workstreams

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How To Become A Director, Network Operations

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.


Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.


Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Director, Network Operations jobs

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Director, Network Operations Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Carrier

  • German

  • Portuguese

  • French

  • Italian

  • Russian

  • Persian

  • Serbian

  • Dakota

  • Hindi

  • Korean

  • Arabic

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Director, Network Operations

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Director, Network Operations Education

Director, Network Operations

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Real Director, Network Operations Salaries

Job Title Company Location Start Date Salary
Director, Network Planning Microsoft Corporation Redmond, WA Sep 23, 2013 $210,000
EA Mobile-Director, Network Acquisition Electronic Arts, Inc. Redwood City, CA Aug 12, 2015 $206,731
Global Practice Director-Network Urban Science Applications, Inc. Detroit, MI Dec 15, 2015 $206,000
Director, Network Acquisition-Mobile Electronic Arts, Inc. Redwood City, CA Sep 01, 2014 $190,000
Director, Networking, Security & Mobile Workforce Solutions Columbus Networks USA (2015), Inc. North Miami Beach, FL Jun 15, 2015 $180,000
Director, Network Analytics Wal-Mart Associates, Inc. San Bruno, CA Mar 08, 2013 $180,000
Director of Network Solutions-Mobile Broadband Futurewei Technologies, Inc. Bridgewater, NJ Jan 05, 2011 $175,000
Director of Cloud Network Operations Risk Management Solutions, Inc. Newark, CA Jun 17, 2015 $175,000 -
Director of Networking and Security HPM Inc. Pleasanton, CA Sep 01, 2015 $170,000
Director, Embarq Global Network World Resources Institute Washington, DC Jun 15, 2014 $170,000 -
Director of Network Software Mimosa Networks Inc. Campbell, CA Oct 14, 2013 $170,000
Director, Global Network AIG Global Services, Inc. Livingston, NJ Oct 01, 2010 $166,000
Global Practice Director-Network Urban Science Applications, Inc. Detroit, MI Sep 22, 2014 $165,000 -
Director, Global Network OPS Support Equinix, Inc. Sunnyvale, CA Jan 09, 2016 $165,000
HDI Director of Operations and Sub-Contractor Networks (SCN) Us Remodelers, Inc. Boca Raton, FL Jan 08, 2016 $162,406 -
Director Infrastructure Network Operations RH Us, LLC. Corte Madera, CA Mar 10, 2016 $160,000
Director of Network Solutions Gainspeed, Inc. Sunnyvale, CA May 01, 2015 $160,000 -
Director of Global Network Architecture Jump Operations, LLC Chicago, IL Aug 09, 2016 $157,019 -
Director of Network and Security Rocketspace Inc. San Francisco, CA Jul 11, 2016 $156,000
Director, Networking, Security & Mobile Workforce Columbus Networks USA, Inc. North Miami Beach, FL Nov 15, 2014 $150,000
Director of Global Network Architecture Jump Operations Chicago, IL May 01, 2016 $143,000 -
Director, Wireless Network Operations GCI Communication Corp. Anchorage, AK Mar 29, 2016 $140,000
Director, Wired Home Area Networking Ikanos Communications, Inc. Fremont, CA Sep 09, 2010 $125,133 -
Director of Network Operations Center Green Dot Corporation Monrovia, CA Oct 19, 2009 $125,000
Sparq Training Network Director NIKE, Inc. Beaverton, OR Dec 12, 2011 $125,000
Director, Network Operations Sensity Systems Inc. Sunnyvale, CA Sep 15, 2014 $125,000
Managing Director, Network and Fleet Strategy American Airlines, Inc. Fort Worth, TX Aug 22, 2016 $123,843 -

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Top Skills for A Director, Network Operations


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Top Director, Network Operations Skills

  1. Network Infrastructure
  2. Mpls
  3. Network Operations
You can check out examples of real life uses of top skills on resumes here:
  • Upgraded network infrastructure, created standards and policies and created disaster/recovery process/procedure.
  • Directed, planned and implemented replacement of state-wide Colorado State Network MPLS network, replaced outdated ATM network.
  • Supervised and trained the Network Operations staff on supervisory skills, video test equipment, and project management.
  • Delivered optimum customer service through effective communications with clients, sales staff, and help desk employees.
  • Engaged in initial client development meetings to define requirements to identify financial strategies.

Top Director, Network Operations Employers

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