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Working As A Director, Network Operations

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $141,000

    Average Salary

What Does A Director, Network Operations Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

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How To Become A Director, Network Operations

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Average Length of Employment
Network Manager 4.0 years
Top Careers Before Director, Network Operations
Manager 9.9%
Director 9.8%
Consultant 5.8%
Top Careers After Director, Network Operations
Director 10.8%
Consultant 8.0%
Principal 4.0%
Manager 3.6%
Owner 3.5%
President 3.5%

Do you work as a Director, Network Operations?

Average Yearly Salary
$141,000
Show Salaries
$102,000
Min 10%
$141,000
Median 50%
$141,000
Median 50%
$141,000
Median 50%
$141,000
Median 50%
$141,000
Median 50%
$141,000
Median 50%
$141,000
Median 50%
$195,000
Max 90%
Best Paying Company
PeaceHealth
Highest Paying City
San Francisco, CA
Highest Paying State
California
Avg Experience Level
3.7 years
How much does a Director, Network Operations make at top companies?
The national average salary for a Director, Network Operations in the United States is $141,966 per year or $68 per hour. Those in the bottom 10 percent make under $102,000 a year, and the top 10 percent make over $196,000.

The largest raises come from changing jobs.

See what's out there.

Real Director, Network Operations Salaries

Job Title Company Location Start Date Salary
Director of IP Network Design and Optimization Futurewei Technologies, Inc. Oct 01, 2010 $220,000
Director, Network Planning Microsoft Corporation Sep 23, 2013 $210,000
Director, Network Operations & Lead Database Administrator On24, Inc. Oct 22, 2015 $205,600
Director, Network Acquisition-Mobile Electronic Arts, Inc. Sep 01, 2014 $190,000
Director, Network Operations & Lead Database Admin On24, Inc. Oct 22, 2012 $182,000
Director, Networking, Security & Mobile Workforce Solutions Columbus Networks USA (2015), Inc. Jun 15, 2015 $180,000
Director, Network Analytics Wal-Mart Associates, Inc. Mar 08, 2013 $180,000
Director of Cloud Network Operations Risk Management Solutions, Inc. Jun 17, 2015 $175,000 -
$195,000
Director of Network Solutions-Mobile Broadband Futurewei Technologies, Inc. Jan 05, 2011 $175,000
Director, Embarq Global Network World Resources Institute Jun 15, 2014 $170,000 -
$180,000
Director of Network Software Mimosa Networks Inc. Oct 14, 2013 $170,000
Director of Networking and Security HPM Inc. Sep 01, 2015 $170,000
Director, Global Network AIG Global Services, Inc. Oct 01, 2010 $166,000
Director Regional Network Operations-West Region Sprint Corporation Dec 26, 2016 $165,000
Director of Network Solutions Gainspeed, Inc. May 01, 2015 $160,000 -
$180,000
Director of Global Network Architecture Jump Operations, LLC Aug 09, 2016 $157,019 -
$180,000
Director of Network and Security Rocketspace Inc. Jul 11, 2016 $156,000
Director, Networking, Security & Mobile Workforce Columbus Networks USA, Inc. Nov 15, 2014 $150,000
Director of Global Network Architecture Jump Operations May 01, 2016 $143,000 -
$180,000
Director, Wireless Network Operations GCI Oct 14, 2016 $140,000
Director, Wireless Network Operations GCI Communication Corp. Mar 29, 2016 $140,000
Inspark Director of Network Development Smart Sparrow LLC Feb 24, 2016 $140,000
Director, Wired Home Area Networking Ikanos Communications, Inc. Sep 09, 2010 $125,133 -
$155,000
Director of Network Operations Center Green Dot Corporation Oct 19, 2009 $125,000
Director, Network Operations Sensity Systems Inc. Sep 15, 2014 $125,000
Sparq Training Network Director NIKE, Inc. Dec 12, 2011 $125,000
Director of Global Compact Local Networks Foundation for The Global Compact Sep 06, 2013 $123,000
Director of Global Compact Local Networks Foundation for The Global Compact Oct 01, 2013 $123,000

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Top Skills for A Director, Network Operations

  1. Infrastructure
  2. Mpls
  3. Providers
You can check out examples of real life uses of top skills on resumes here:
  • Service Delivery Director, Network Infrastructure/Operations
  • Established MPLS network for large sites that resulted in increased availability of critical data at the time of patient care.
  • Developed, managed and implemented national network of direct contracts including hospitals, physicians, ambulatory surgery centers and ancillary providers.
  • Implemented a network operations reorganization of field Switch Engineers that efficiently utilized available resources realizing a net savings in operational expense.
  • Oversee Patient Access Management staff ensuring daily operations are flowing efficiently and effectively to meet goals and customer service initiatives.

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Average Salary:

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Top 10 Best States for Directors, Network Operations

  1. Nevada
  2. Oregon
  3. Alaska
  4. New Hampshire
  5. California
  6. New York
  7. Washington
  8. Massachusetts
  9. Maine
  10. Rhode Island
  • (184 jobs)
  • (321 jobs)
  • (53 jobs)
  • (144 jobs)
  • (2,849 jobs)
  • (1,158 jobs)
  • (544 jobs)
  • (989 jobs)
  • (112 jobs)
  • (70 jobs)

Director, Network Operations Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,733 Director, Network Operations resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Director, Network Operations Resume

View Resume Examples

Director, Network Operations Demographics

Gender

Male

70.6%

Female

24.5%

Unknown

4.9%
Ethnicity

White

61.1%

Hispanic or Latino

14.2%

Black or African American

12.0%

Asian

8.7%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

39.5%

Carrier

17.1%

German

9.2%

Portuguese

5.3%

French

5.3%

Russian

5.3%

Italian

3.9%

Arabic

2.6%

Swedish

1.3%

Chinese

1.3%

Mandarin

1.3%

Persian

1.3%

Serbian

1.3%

Dakota

1.3%

Hindi

1.3%

Korean

1.3%

Cantonese

1.3%
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Director, Network Operations Education

Schools

Webster University

7.7%

University of Florida

6.8%

New York University

6.0%

National University

6.0%

University of Maryland - University College

6.0%

Texas State University

6.0%

University of Southern California

5.1%

Harvard University

5.1%

Syracuse University

4.3%

Arizona State University

4.3%

Texas Tech University

4.3%

University of California - Los Angeles

4.3%

Ohio State University

4.3%

University of Texas at Austin

4.3%

Florida Atlantic University

4.3%

San Jose State University

4.3%

University of Washington

4.3%

Southern Methodist University

4.3%

University of Colorado at Boulder

4.3%

Golden Gate University-San Francisco

4.3%
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Majors

Business

31.5%

Electrical Engineering

7.8%

Computer Science

6.9%

Management

6.7%

Finance

6.0%

Marketing

4.9%

Information Technology

4.4%

Communication

3.3%

Computer Systems Security

3.3%

Accounting

3.1%

Health Care Administration

2.9%

Computer Information Systems

2.7%

Economics

2.4%

Project Management

2.4%

Law

2.4%

Management Information Systems

2.0%

Psychology

2.0%

Nursing

1.8%

Education

1.8%

Computer Engineering

1.8%
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Degrees

Bachelors

44.6%

Masters

36.7%

Associate

6.1%

Certificate

5.1%

Doctorate

3.6%

High School Diploma

2.4%

Diploma

1.1%

License

0.5%
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Updated May 18, 2020