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Become A Director, Network Operations

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Working As A Director, Network Operations

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $155,690

    Average Salary

What Does A Director, Network Operations Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

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How To Become A Director, Network Operations

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Director, Network Operations Jobs

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Average Length of Employment
Top Employers Before
Director 9.8%
Manager 9.5%
Consultant 6.3%
Top Employers After
Director 12.0%
Consultant 6.8%
Principal 4.2%
Manager 3.7%
President 3.5%
Owner 3.0%

Do you work as a Director, Network Operations?

Director, Network Operations Demographics

Gender

Male

72.2%

Female

25.0%

Unknown

2.8%
Ethnicity

White

61.1%

Hispanic or Latino

13.4%

Black or African American

12.0%

Asian

9.2%

Unknown

4.4%
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Languages Spoken

Spanish

35.7%

Carrier

23.2%

Portuguese

7.1%

German

7.1%

French

5.4%

Italian

5.4%

Russian

3.6%

Arabic

3.6%

Persian

1.8%

Serbian

1.8%

Dakota

1.8%

Hindi

1.8%

Korean

1.8%
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Director, Network Operations Education

Schools

University of Phoenix

21.7%

Northwestern University

5.5%

George Mason University

5.1%

Boston University

5.1%

Ohio State University

4.6%

Southern Methodist University

4.6%

Syracuse University

4.1%

New York University

4.1%

Webster University

4.1%

University of Southern California

4.1%

Northeastern University

4.1%

Michigan State University

3.7%

University of Illinois at Chicago

3.7%

Temple University

3.7%

University of California - Los Angeles

3.7%

Cornell University

3.7%

Pepperdine University

3.7%

University of Colorado at Boulder

3.7%

Kaplan University

3.7%

George Washington University

3.2%
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Majors

Business

33.2%

Computer Science

9.9%

Electrical Engineering

7.1%

Management

5.4%

Information Technology

4.9%

Finance

4.8%

Computer Information Systems

4.4%

Marketing

3.6%

Communication

2.9%

Computer Networking

2.7%

Education

2.6%

Health Care Administration

2.6%

Project Management

2.4%

Psychology

2.4%

Accounting

2.4%

Electrical Engineering Technology

2.1%

Public Health

1.8%

Information Systems

1.8%

Political Science

1.6%

Economics

1.5%
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Degrees

Masters

37.2%

Bachelors

35.9%

Other

15.4%

Associate

5.1%

Certificate

2.9%

Doctorate

2.7%

Diploma

0.7%

License

0.1%
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Internship
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Real Director, Network Operations Salaries

Job Title Company Location Start Date Salary
Director of IP Network Design and Optimization Futurewei Technologies, Inc. Santa Clara, CA Oct 01, 2010 $220,000
Director, Network Planning Microsoft Corporation Redmond, WA Sep 23, 2013 $210,000
Director, Network Operations & Lead Database Administrator On24, Inc. San Francisco, CA Oct 22, 2015 $205,600
Director, Network Acquisition-Mobile Electronic Arts, Inc. Redwood City, CA Sep 01, 2014 $190,000
Director, Network Operations & Lead Database Admin On24, Inc. San Francisco, CA Oct 22, 2012 $182,000
Director, Networking, Security & Mobile Workforce Solutions Columbus Networks USA (2015), Inc. North Miami Beach, FL Jun 15, 2015 $180,000
Director, Network Analytics Wal-Mart Associates, Inc. San Bruno, CA Mar 08, 2013 $180,000
Director of Cloud Network Operations Risk Management Solutions, Inc. Newark, CA Jun 17, 2015 $175,000 -
$195,000
Director of Network Solutions-Mobile Broadband Futurewei Technologies, Inc. Bridgewater, NJ Jan 05, 2011 $175,000
Director of Networking and Security HPM Inc. Pleasanton, CA Sep 01, 2015 $170,000
Director, Embarq Global Network World Resources Institute Washington, DC Jun 15, 2014 $170,000 -
$180,000
Director of Network Software Mimosa Networks Inc. Campbell, CA Oct 14, 2013 $170,000
Director, Global Network AIG Global Services, Inc. Livingston, NJ Oct 01, 2010 $166,000
Director, Global Network AIG Global Services, Inc. Livingston, NJ Oct 01, 2010 $165,000
Director of Network Solutions Gainspeed, Inc. Sunnyvale, CA May 01, 2015 $160,000 -
$180,000
Director of Global Network Architecture Jump Operations, LLC Chicago, IL Aug 09, 2016 $157,019 -
$180,000
Director of Network and Security Rocketspace Inc. San Francisco, CA Jul 11, 2016 $156,000
Director, Networking, Security & Mobile Workforce Columbus Networks USA, Inc. North Miami Beach, FL Nov 15, 2014 $150,000
Director of Global Network Architecture Jump Operations Chicago, IL May 01, 2016 $143,000 -
$180,000
Director, Wireless Network Operations GCI Anchorage, AK Oct 14, 2016 $140,000
Inspark Director of Network Development Smart Sparrow LLC San Francisco, CA Feb 24, 2016 $140,000
Director, Wireless Network Operations GCI Anchorage, AK Jul 28, 2016 $140,000
Director, Wired Home Area Networking Ikanos Communications, Inc. Fremont, CA Sep 09, 2010 $125,133 -
$155,000
Sparq Training Network Director NIKE, Inc. Beaverton, OR Dec 12, 2011 $125,000
Director of Network Operations Center Green Dot Corporation Monrovia, CA Oct 19, 2009 $125,000
Director, Network Operations Sensity Systems Inc. Sunnyvale, CA Sep 15, 2014 $125,000
Director of Global Compact Local Networks Foundation for The Global Compact New York, NY Oct 01, 2013 $123,000
Director of Global Compact Local Networks Foundation for The Global Compact New York, NY Sep 06, 2013 $123,000

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Top Skills for A Director, Network Operations

NetworkInfrastructureMplsNetworkOperationsCustomerServiceFinancialDisasterRecoveryWebInternetProjectManagementWindowsOversightVideoVoipIPNetworkManagementDataCentersNetworkDevelopmentProviderNetworkProviderRelationsNOC

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  1. Network Infrastructure
  2. Mpls
  3. Network Operations
You can check out examples of real life uses of top skills on resumes here:
  • Aligned network infrastructure and application teams to elevate IT synergy and delivery high performing solutions to end-users.
  • Established MPLS network for large sites that resulted in increased availability of critical data at the time of patient care.
  • Led projects and operations for national and local network operations/projects in Chicago.
  • Oversee Patient Access Management staff ensuring daily operations are flowing efficiently and effectively to meet goals and customer service initiatives.
  • Facilitate the communication, negotiation, financial analysis, and implementation and operation management of contracting and business development.

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Top Director, Network Operations Employers

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