Director, Network Operations remote jobs - 705 jobs
Remote Channel Growth Director - Networking & SD-WAN
Expereo International
Remote job
A global connectivity solutions provider is seeking a Channel Sales Manager in Chicago. The role involves driving revenue growth through partnerships and managing day-to-day relationships with Technology Solution Distributors. Candidates should have 5-8 years of sales experience, preferably in telecommunications or enterprise technology, with strong communication and relationship-building skills. This position offers a competitive health care plan, 401k retirement plan, and the option to work from home.
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$94k-131k yearly est. 4d ago
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Remote Channel Growth Director - Networking & SD-WAN
Expereo
Remote job
A leading global connectivity provider is seeking a Channel Sales Manager to enhance revenue growth through established partnerships. The ideal candidate will have 5-8 years in sales, focusing on channel sales management, and will be responsible for managing partner relationships to maximize sales effectiveness. Strong skills in Salesforce and a background in telecommunications or networking technology are required. This role offers competitive benefits including health care and a retirement plan. Remote work options are available.
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$94k-131k yearly est. 4d ago
Real Estate Director of Operations
Trojan Partners
Remote job
Who We Are:
Trojan Partners is a full-service real estate brokerage, investment, and management firm redefining modern multifamily and student housing living across the Los Angeles market. With a strong focus on student housing near USC and a growing multifamily portfolio, we manage 500+ units and continue to expand our footprint through active brokerage, acquisitions, disposition, and property management operations.
We are seeking an experienced Commercial Real Estate Director of Operations to support a fast-moving brokerage and investment platform. This role works directly with the principal and plays a critical role in brokerage listings and sales, acquisitions and dispositions of owned assets, and select property management coordination. This is a hybrid role, with both remote work and in person responsibilities at our Century City office.
Key Responsibilities
Brokerage Transaction Coordination:
Manage end-to-end transaction workflows across acquisitions and dispositions. Coordinate escrow timelines, due diligence materials, third-party vendors, title, lenders, and key deal milestones. Track all active listings, buyer and seller communications, LOIs, PSAs, contingencies, and closing requirements. Maintain accurate pipeline reports, commission tracking, and compliance files. Ensure all commercial real estate documents are organized, executed, and delivered on schedule.
Brokerage Operations & Deal Execution:
Prepare and update offering memoranda, BOVs, property packages, and investment decks. Conduct light financial analysis and market research to support underwriting, pricing, and listing preparation. Maintain CoStar, LoopNet, Crexi, MLS, and internal listing platforms with accurate property and marketing information. Coordinate property tours, client meetings, internal deal reviews, and broker-to-broker communications. Support contract execution, escrow openings, and closing coordination.
Executive Administrative Support:
Manage the principal's schedule, meetings, inbox flow, and key materials. Join select brokerage, investor, or ownership calls to maintain continuity and follow-up. Act as a central point of coordination across brokerage, acquisitions, and property management functions. Maintain organized deal rooms, file systems, and internal communication workflows.
Marketing & CRE Presentation Development:
Build polished offering memoranda, investor decks, BOVs, pitch books, and marketing materials using Canva, InDesign, and CRE platforms. Assist with marketing campaigns, email outreach, and investor and broker distribution. Maintain and grow CRM systems with accurate buyer, investor, and prospect data. Produce clean, professional materials that support active listings and capital markets activity.
Who You Are:
You have experience in commercial real estate brokerage operations, transaction coordination, or capital markets. You're highly organized, detail-oriented, and comfortable managing multiple deals simultaneously. You move fast, anticipate next steps, and take ownership of execution. You communicate clearly and professionally across email, phone, and in-person settings. You're tech-savvy and comfortable with MLS, CoStar, LoopNet, Crexi, CRM systems, and Excel. You thrive in a boutique, entrepreneurial environment and enjoy deal flow, structure, and precision.
Qualifications:
3-7+ years of experience in CRE brokerage operations, transaction coordination, or a capital markets role. Strong understanding of commercial real estate documents, escrow processes, and deal flow.
$96k-171k yearly est. 2d ago
Director of Operations - CPG & Packaging
Sourcem
Remote job
Job Title: Director of Operations - CPG & Packaging
Type: Full-Time
Industry: Consumer Packaged Goods (CPG), Packaging
Travel: Domestic & International Travel Occasionally Required
About Us: sourceM is a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision.
The Role: We're seeking an experienced operations leader who has directly managed teams and owned end-to-end execution within CPG and/or packaging environments. The role calls for a candidate that brings hands-on experience in global sourcing, product development, and quality/compliance, along with a proven ability to anticipate issues, solve complex problems, and build systems that prevent repeat challenges. This position reports directly to the Vice President of Operations and leads a team of product/project managers.
Just as important, this position requires a strong client-partner mindset-someone who can understand client perspectives, set clear expectations, and resolve issues thoughtfully while maintaining long-term, collaborative relationships.
Key Responsibilities:
🧠 Product Development
Manage and mentor a team of product/project managers
Partner with internal and external resources to ensure manufacturability and compliance from concept to launch
Evaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability
📦 Sourcing & Supply Chain Management
Oversee global sourcing strategies and supplier relationships
Optimize logistics, inventory management, and cost efficiencies
Collaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery
🧪 Quality & Compliance Leadership
Enforce rigorous quality assurance and test protocols across all product categories
Ensure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.)
Oversee root cause analysis and the creation and implementation of corrective action plans
Lead product risk assessment reviews
Monitor vendor assessments
Assess projects for potential problems proactively avoiding them and/or quickly resolving them
📊 Operational Excellence
Partner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvement
Translate strategic initiatives into actionable operational plans with milestone tracking and accountability.
Provide regular performance reports highlighting risks and opportunities
What We're Looking For:
8+ years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturing
Record of preventing and solving problems
Deep knowledge of product testing, regulatory compliance, and quality systems
Proven track record in global sourcing and logistics
· Demonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships.
Strong leadership, communication, and project management skills
Champion of AI/technology integration
Bonus: Experience with sustainability initiatives
Why Join Us?
Work with a passionate, collaborative team shaping the future of packaging and consumer products
Opportunity to help lead and scale operations in a high-growth environment
Competitive compensation, benefits, and room for advancement
Hybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a week
If you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we'd love to hear from you!
Apply now and help us build the next generation of great products!
$96k-171k yearly est. 3d ago
Prior Authorization Medical Director Physician- Los Angeles, CA Area - Work From Home
Curative 4.0
Remote job
Prior Authorization Medical Director Physician Opportunity in the Los Angeles Area
Please consider this unique opportunity to join a well-established and respected group of innovators in value-based care. This group of thought-leaders are in search of physician leaders to work alongside them to move the organization forward.
Requirements
MD/DO degree required
Remote position, but candidate must live in the greater L.A. area for onsite meetings.
Minimum of five years of prior clinical experience required, with at least two years of managed-care or health-plan experience preferred
About the Opportunity
Understand, promote, and manage the principles of medical management to facilitate the right care for patients at the right time and in the right setting.
Review prior authorization requests for medical necessity using appropriate clinical guidelines.
Identify high-risk patients and help coordinate care with the Employer's high-risk team.
Participate in meetings to review, develop, and continually improve internal quality improvement and peer review processes and programs.
Perform prior authorization functions for various Employer campuses, should the need arise in cross coverage, secondary/tertiary review, or medical director decision-making.
Perform retroactive claims review for outpatient and inpatient care, as needed.
Compensation and Benefits
Competitive salary and aggressive incentives
Comprehensive benefits including medical, dental, vision, and 401k
Sign on bonus
Ample paid time off
About the Area
Live in the entertainment capital of he world and enjoy dynamic mix of amenities that include outdoor adventures, fine dining, theme parks, the arts, world-class sports teams, and access to a major international airport
Unmatched cultural amenities in one of the most diverse areas of the world
Excellent public and private schooling options as highly respected colleges and universities
World-class beaches and mountain resorts are within a short drive
Enjoy a warm climate with over 300 sunny days a year
$174k-266k yearly est. 13h ago
Director of Automation & Operational Excellence (Remote)
Unitedhealth Group 4.6
Remote job
A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S.
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$97k-116k yearly est. 5d ago
Network Manager- Hybrid
Northrop Grumman Federal Credit Union 4.7
Remote job
Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams-and it all starts with our employees.
Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team!
Summary of Primary Functions
The Network Manager oversees all information technology in use at the Credit Union. The role encompasses information systems planning, installation, maintenance, data and network security, and Internet services, including hardware and software upgrades. The role manages a team of IT professionals to coordinate all information systems operations at the Credit Union. The Network Manager is responsible for identifying and implementing network and system procedures and solutions, and providing project leadership and management in order to provide an exceptional level of service to all Credit Union departments.
Position Requirements
Bachelor's degree in Computer Science or equivalent work experience in network administration and support required. Minimum of 5 to 10 years of experience in the field of Information Systems and Network administration. Must work well independently and as part of a team.
Strong oral and written communication skills with the ability to prepare clear and concise presentations, reports and project management documentation are required. Highly motivated individual with exceptional prioritization, organizational, time management. Exceptional analytical, problem-solving, full cycle project management, and multi-tasking skills are required. Ability to plan, write and organize network design activities, configure networks consistent with organizational policies and procedures, perform complex analysis and produce professional and technical documentation with recommendations.
Ability to perform duties independently in the absence of a supervision with sound judgment to know when to engage management in escalated circumstances that may fall outside of the scope of the position's authority, knowledge and experience. Intermediate reading, writing, and arithmetic skills with the ability to compute rates, ratios and percentages, draw and interpret graphs, and accurately extrapolate probable outcomes from sampled data. Preferred knowledge in credit union compliance regulations, laws and standard policies. Responsible for hiring, training, motivation, and direction of assigned staff. Manage staff performance through regular coaching sessions, formal corrective action and annual reviews.
Working knowledge and intermediate level of competency in using Microsoft Office Suite programs (Word, Excel, PowerPoint and Outlook) required. This includes creating, modifying and formatting documents, spreadsheets and presentations conforming to standard business formatting and etiquette, multiple worksheet databases using mathematical, logical and statistical functions and formulas, and interactive presentations requiring custom design with graphics, tables and data.
Specific communications/network skills and knowledge required for this position include knowledge of programming languages and operating systems, current equipment and technologies in use,network administration, enterprise backup and recovery procedures, and system performance monitoring tools, effective project management techniques, and technical writing skills.
Ability to travel locally, and non-locally, as required, with a valid driver's license, valid passport, and reliable transportation available for use in accomplishing job requirements.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl. The associate must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching.
Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:
Network Manager- $120,000 to $155,000 Annually
Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, credit or degree information may result in an employment offer to be withdrawn.
NGFCU is an Equal Opportunity Employer
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.
$120k-155k yearly Auto-Apply 40d ago
Director, NSC Networks (Internal Applicants Only)
National Safety Council 4.0
Remote job
Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.
We are currently looking for a Director, NSC Networks to join us in our mission to save lives and prevent injuries.
Position Highlights:
This is a unique opportunity to spearhead a dynamic team of tenured EHS professionals, amplify member engagement, and forge lasting network connections. Join us in the role of Senior Director, where you will assist corporate members in the advancement of their EHS programs, coordinate with fellow EHS professionals and share knowledge cutting-edge global EHS programs and techniques.
Picture this: You, at the helm of NSC Networks, leading EHS activities that not only attract and retain members but also nurture relationships that help enhance their EHS programs and protect their employees and the environment .
But it doesn't stop there! Your expertise in Health, Safety, and Environment (HSE) leads the team, and informs the broader National Safety Council to setting world-wide professional standards in excellence.
So, if you're a trailblazer with a knack for weaving harmony amidst complexity, a leader to deliver unparalleled member satisfaction, and a technical expert in HSE, then step onto this stage. The spotlight awaits - are you ready to lead the way?
What You'll Do:
Lead the NSC Networks team, including Campbell Institute, to continue to drive collaboration, innovation, and a customer-centric approach.
Develop and implement a comprehensive and innovative strategy that aligns with the company's growth objectives and market trends.
Develop and maintain NSC Network customer offering, inclusive of Campbell Institute, that aligns and is coordinated with the overarching NSC Membership offering.
Lead networking meetings and serve as the face and center of excellence of the group.
Maintain and expand a strong team of H&S SME's who can foster deep relationships and support for the membership.
Analyze and optimize customer-centric processes for a deep networking experience, implementing improvements, and prioritizing the members' needs.
Collaborate with members and cross-functional teams to develop and implement H&S projects that will drive health and safety in all workplaces.
Create a strong relationship between NSC Networks, Campbell Institute, Consulting & Assessments, and Membership that will coordinate peer-reviewed research, policy work, and tools for organizations to deploy.
Represent the company as an EHS leader, ensuring alignment with senior executive(s) and programmatic teams.
Have responsibility for the P&L of the NSC Networks with a growth mindset.
Identify global Health, Safety, and environmental issues, and lead compliance strategies.
Collaborate with the shared service teams to streamline and clearly communicate support services requirements necessary for running the NSC Networks.
Continuously gather competitive insights and analyze member needs to incorprate into informed decision-making and strategic planning.
Lead cross-functional initiatives prioritized by the Executive Leadership Team, driving collaboration and execution.
Create and conduct presentations and updates for stakeholders and members on special projects, representing the company in industry events and conferences
We're Looking for Someone with:
Master Degree in EHS, engineering or a closely related field.
Minimum of 10 years of relevant HSE experience.
Experience at a corporate/regional level is strongly preferred.
CIH and/or CSP certification.
Proven work experience as a leader of EHS programs at the senior manager or director level.
Global experience implementing and developing EHS programs.
Excellent communication, leadership, and interpersonal skills, with the ability to build strong relationships and influence outcomes.
Strategic and analytical thinking, with a focus on data-driven decision-making and problem-solving.
Proven ability to drive results, manage priorities and allocate time effectively, with limited guidance and direction.
Demonstrable experience making decisions within guidelines and policies that impact business performance and growth.
Ability to identify and challenge guidelines and policies that do not add value to support the overall mission.
This is a remote position with travel.
Salary for this role is $202,000
This role is open to internal applicants at this time.
Reasons You'll Love it here:
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:
At least 20 PTO days accrued 1
st
year and 11 paid holidays
Flexible work arrangements
Comprehensive medical, dental, vision, and life insurance plans
Flex spending accounts for medical and dependent care
403(b) & Roth 403(b) with employer match up to 6%
Reimbursable training
Dress for your day
Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!
NSC is a Recovery-Friendly Workplace.
We support individuals in or seeking recovery from substance use disorder by fostering a culture of respect, inclusion, and support. We provide access to confidential resources, reasonable accommodations, and a work environment that values your journey and contributions.
NSC is an equal opportunity employer.
$202k yearly Auto-Apply 33d ago
Strategy & Operations, Infrastructure
Stripe 4.5
Remote job
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Strategy & Operations (S&O) team for Infra is responsible for enabling the continued rapid growth and operational excellence of one of Stripe's most strategic areas - the infrastructure group. This role sits at the intersection of product, engineering, strategy, finance, data, GTM and day-to-day execution, ensuring the infra organization is well-informed, running efficiently and poised to deliver on the future product needs.
As a key member of this team, you will tackle a diverse array of challenges that underpin Stripe's technical foundations which will span system scalability, platform reliability, and efficiency. You will provide the analytical rigor and operational pragmatism necessary to scale Stripe's infrastructure in a way that is both technically resilient and fiscally sustainable. Operating with a high degree of autonomy, you will lead critical strategic projects, translate complex system performance and capacity trends into actionable infrastructure requirements, and drive the high-stakes architectural and resource decisions necessary for Stripe's long-term growth.
The Infrastructure Strategy & Operations team is a vital partner to Stripe's engineering leadership and the Office of the CPTO, focused on three core pillars:
Setting and Driving the Engineering Agenda: We design the organizational structures and operating models that enable our infrastructure to scale ahead of the business. We lead critical technical governance forums and synthesize system-level health metrics such as utilization, latency, and fleet reliability into strategic insights for senior leadership.
Strategic Capacity & Infrastructure Planning: We deliver objective, data-driven strategies for our platform roadmap. By modeling future infrastructure needs against business growth forecasts, we ensure our global hardware and software investments are proactive rather than reactive, bridging the gap between deep engineering requirements and financial reality.
Program/Process Incubation: We add structure and clarity to ambiguous problems, leading and influencing large cross-functional teams to stand up and define new programs and processes that simplify how we run the business. We lead cross-functional initiatives to stand up new programs focused on infrastructure efficiency and resource optimization without compromising developer velocity.
What you'll do
Partner with Infrastructure leadership to define the long-term strategic vision and build the annual operating plans, ensuring alignment with Stripe's overall company strategy.
Maintain a pulse on the financial health/cost of Infrastructure including relevant trends, and proactively surface areas of concern or opportunity.
Build and own models for in-depth analyses & benchmark key metrics to help inform our overall strategy and make the right growth decisions for Infrastructure.
Obsess over our top infrastructure efficiency metrics, helping to surface, track, and drive initiatives that will move the needle.
Support cross-functional execution across priority projects, ensuring alignment between teams (e.g., product, engineering, marketing, sales, support).
Design and implement operational systems and processes (e.g., reporting dashboards, planning forums, decision-making workflows) that help the infrastructure group scale efficiently.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
12+ years of experience in strategy & operations, data science, finance, product management, or similar roles at technology companies
Experience working in highly cross functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment
Critical and first principles thinking (e.g., ability to question
how
we are working rather than simply executing), and the ability to zoom out to the most important questions
Passion for digging deep into data and problem solving
Experience in data analytics with demonstrated ability in navigating large data sets and/or SQL
Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales
Demonstrated ability to thrive in influence without authority environments
Good balance of business and technical acumen
An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity
Preferred qualifications
Previous experience in Infrastructure strategy (e.g., Compute, Storage,Networking, IT, Security or Developer Platforms), the Payments ecosystem, or high-scale Fintech is highly preferred.
Proven ability to facilitate large-scale technical forums and planning sessions, maintaining a focus on measurable goals, infrastructure SLAs, and ROI-driven outcomes.
Experience driving creative solutions for capacity and efficiency bottlenecks, with a track record of effectively influencing the roadmaps of cross-functional engineering and product teams.
Director, Technology Financial Operations (FinOps) DEPARTMENT: Technology REPORTS TO: VP, Business of Technology FLSA STATUS: Salaried, Exempt
LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
THE ROLE
The Director, Technology Financial Operations is a senior leader within the Technology organization responsible for providing financial stewardship,operational oversight, and cost transparency across all Technology spend. This role partners closely with Technology leadership, Accounts Payable, Procurement, and Finance to ensure Technology budgets, vendor costs, and recharge models are accurately represented and aligned with enterprise standards.
The Director oversees budgeting support, spend visibility, cost allocation, and recharge governance, ensuring Technology costs are properly tracked, validated, and distributed across venues and business units. This individual combines strong analytical skills with operational rigor, enabling Technology to operate with clarity, accountability, and financial discipline while maintaining a collaborative relationship with Finance.
ESSENTIAL DUTES AND RESPONSIBILITIES
Budgeting & Spend Stewardship
• Partner with Technology leadership to support the annual budgeting process, quarterly forecasts, and periodic spend reviews.
• Provide Technology leaders with clear visibility into spend trends, variance drivers, and potential risks or opportunities.
• Monitor Technology operating and project spend across categories to ensure alignment with approved budgets and organizational priorities.
Invoice Management & AP Coordination
• Oversee Technology's invoice intake, validation, coding, and routing to ensure timely processing and accurate classification.
• Serve as the primary liaison between Technology and Accounts Payable to resolve invoice discrepancies, vendor issues, or workflow challenges.
• Improve consistency and accuracy in invoice handling by establishing standardized templates, processes, and coding guidelines.
Cost Allocation & Recharge Governance
• Maintain and enhance Technology's cost allocation and recharge frameworks, ensuring costs are appropriately distributed to venues and business lines.
• Identify inaccuracies, under-recharging, and gaps in cost distribution and implement corrective actions in partnership with Technology leadership.
• Align with Finance to ensure recharge methodologies and allocation practices adhere to enterprise guidelines and accounting principles.
Cross-Functional Partnership
• Partner with Procurement, Legal, and vendor managers to ensure contractual commitments, renewals, and SOWs are aligned with budget expectations.
• Collaborate with Finance to validate cost alignment and ensure Technology's spend is accurately reflected in enterprise reporting.
• Work with Technology tower leads to support cost tracking for hardware, software, licensing, services, and vendor contracts.
Financial Reporting & Analysis
• Develop internal dashboards, summaries, and analyses to provide Technology leadership with actionable insights into spend, allocations, and recharge impacts.
• Create and maintain financial models that improve visibility into run-rate costs, vendor spend, and budget utilization.
• Present regular updates to Technology leadership on budget status,operational impacts, and recharge accuracy.
Process Governance & Continuous Improvement
• Establish governance frameworks, approval workflows, and documentation to improve spend management, invoice processing, and allocation practices.
• Lead continuous improvement initiatives to streamline workflows, reduce manual effort, and increase cost visibility across Technology.
• Ensure compliance with internal controls, audit requirements, and organizational policies related to spend and budgeting.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required
• 8+ years of experience in Technology Financial Operations, Technology Business Management (TBM), Technology Business Partnering, FP&A-adjacent roles, or similar operational leadership functions.
• Strong analytical and financial modeling skills, with advanced Excel proficiency.
• Experience working with large budgets, cost allocation methods, recharge models, or multi-entity cost distribution.
• Demonstrated ability to collaborate across Technology, AP, Procurement, and Finance teams.
• Strong vendor management and invoice oversight experience.
• Excellent communication skills, with the ability to explain financial concepts to non-financial stakeholders.
• Strong organizational skills and the ability to manage complexity in a fast-paced environment.
Preferred
• Experience in multi-venue, multi-entity, or large enterprise environments.
• Familiarity with Technology Business Management (TBM), cost transparency models, or Technology financial governance practices.
• Experience improving financial processes or implementing spend management best practices.
EDUCATION AND/OR EXPERIENCE
• Bachelor's degree required in Business Administration, Information Systems, Technology Management, Accounting, Finance, or a related field.
• 8+ years of progressively responsible experience in Technology Operations, Technology Business Management (TBM), Technology Financial Operations, Business Partnering, FP&A-adjacent roles, or similar financial/operational leadership functions.
• Demonstrated experience managing Technology budgets, vendor spend, or large operational cost centers within a complex or multi-entity organization.
• Prior experience coordinating with Accounts Payable, Procurement, and Technology leaders on invoice workflows, cost tracking, budgeting, or vendor financials.
• Experience developing or maintaining cost allocation, chargeback, or recharge models strongly preferred.
• Experience working in a large enterprise, multi-venue, or multi-business-unit environment strongly desired.
• Strong analytical background with proven ability to interpret spend data, identify trends, and translate insights into recommendations.
• Advanced Excel or financial modeling skills required; experience with spend analytics tools or TBM frameworks is a plus.
• Prior leadership experience managing processes, programs, or cross-functional initiatives; people management experience preferred but not required.
SKILLS AND ABILITIES
Strategic & Analytical Skills
• Strong analytical and problem-solving skills with the ability to interpret complex spend data and translate findings into actionable recommendations.
• Ability to develop clear financial insights, forecasts, and spend visibility models for Technology leadership.
• Demonstrated capability to identify inefficiencies, under-recharging, or cost discrepancies and drive corrective action.
Operational & Process Excellence
• Strong understanding of Technology operational cost structures, vendor spend, and budgeting practices.
• Proven ability to build, document, and improve processes related to invoice management, spend tracking, and cost allocation.
• Ability to create structure in ambiguous environments and establish sustainable governance frameworks.
• Demonstrated experience managing high-volume workflow processes with accuracy and timeliness.
Cross-Functional Collaboration
• Ability to partner effectively with Technology, Accounts Payable, Procurement, Vendors, and Finance teams while maintaining clear ownership boundaries.
• Skilled at building trusted relationships with senior leaders and communicating clearly across technical and non-technical audiences.
• Strong negotiation and influence skills, especially when navigating cross-departmental priorities.
Communication & Leadership
• Excellent written and verbal communication skills, including the ability to prepare clear summaries, dashboards, presentations, and updates for leadership.
• Ability to explain financial and operational concepts in straightforward language that non-financial stakeholders can understand.
• Confident leadership presence with the ability to guide stakeholders, establish expectations, and drive accountability.
Technical & Tooling Proficiency
• Advanced Excel skills required (formulas, pivot tables, modeling).
• Ability to work with spend analytics tools, invoice systems, or reporting platforms.
• Strong aptitude for learning new systems and tools quickly, particularly those used for budgeting, invoice routing, or cost tracking.
Professional Attributes
• High attention to detail and accuracy in all aspects of spend and cost tracking.
• Strong organizational and prioritization skills, with the ability to manage multiple deliverables in a fast-paced environment.
• Demonstrated sound judgment, discretion, and the ability to maintain confidentiality when handling sensitive financial and vendor information.
• Proactive, self-starting, and able to operate independently while maintaining alignment with leadership.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: Remote
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$116k-170k yearly est. Auto-Apply 29d ago
Director IT Operations
Vori Health
Remote job
Who We Are:
Vori Health is an award-winning, nationwide, virtual-first, musculoskeletal medical practice focused on evidence-based care that treats the whole person. Using a unique care model to help patients find the best path forward, Vori Health connects patients to a trained care team that includes a nonoperative physical medicine physician, a health coach navigator, and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life.
What You'll Do:
Vori Health is seeking a highly skilled Director of IT Operations to lead and scale our technology operations in support of our mission to provide integrated, whole-person musculoskeletal (MSK) care. This role oversees the performance, reliability, and security of our cloud environments, end-user computing, IT service desk, and device lifecycle management. The Director will also play a key role in supporting the CISO with security certifications (including HIPAA and HITRUST), ongoing security initiatives, and internal and external compliance audits.
This is a hands-on leadership role ideal for an operationally-driven, detail-oriented IT leader who thrives in a fast-paced, digital-first healthcare environment.
Essential Functions:
IT Operations Leadership
Lead day-to-day IT operations across cloud infrastructure, IT service desk, and end-user technology.
Establish operational processes, service-level expectations, and performance metrics to ensure reliable, responsive support.
Develop and maintain documentation, runbooks, and IT policies to support operational consistency and scalability.
Oversee IT asset management, including procurement, inventory tracking, and lifecycle planning.
Cloud Infrastructure & Systems Management
Manage Vori Health's cloud-based environments ( AWS, Azure) in partnership with engineering and security teams.
Ensure cloud performance, reliability, availability, and cost optimization.
Oversee configuration management, access controls, and cloud resource provisioning.
Support disaster recovery/business continuity planning and periodic testing.
IT Service Desk & End-User Support
Lead the IT service desk team to deliver world-class support for internal employees and clinicians.
Oversee laptop provisioning, onboarding/offboarding workflows, device deployment, hardware troubleshooting, and end-user training.
Continuously improve help desk processes, request routing, ticket volume analysis, and automation opportunities.
Ensure timely resolution of incidents and root-cause analysis for recurring issues.
Security & Compliance Support
Work closely with the CISO to support Vori Health's security certification and compliance initiatives, including HIPAA and HITRUST readiness and maintenance.
Participate in risk assessments, vulnerability remediation, policy updates, and security awareness efforts.
Collect and prepare evidence for internal and external audits, including SOC 2 (if applicable), HIPAA audits, and HITRUST assessments.
Ensure IT operational controls are implemented, monitored, and documented.
Vendor & Technology Management
Manage IT vendors, SaaS platforms, MSP partners, and hardware providers to ensure strong service delivery and contract performance.
Evaluate new tools and technologies that enhance IT operations, security, and employee productivity.
Oversee licensing management, renewals, and cost optimization across IT services.
Leadership & Collaboration
Build, mentor, and lead a high-performing IT operations team.
Collaborate cross-functionally with Engineering, Product, Clinical Operations, People Ops, and Security teams.
Communicate operational status, risks, and initiatives to leadership in a clear and actionable manner.
Champion a culture of reliability, security, continuous improvement, and exceptional internal customer service.
Supervisory Responsibilities
Leading team of support Specialist and cloud engineers, Dev Ops engineers
Perform other projects and duties as assigned
Who You Are:
Required:
Bachelor's degree in Information Technology, Computer Science, or related field-or equivalent experience.
10+ years of progressive IT operations experience, including managing cloud environments and IT support functions along with 5 years of leadership experience.
Strong experience with IT service desk leadership, device provisioning (Mac/Windows), and SaaS administration.
Experience supporting healthcare privacy and security frameworks (HIPAA ; HITRUST strongly preferred).
Proven experience gathering and preparing documentation for security and compliance audits.
Strong knowledge of identity & access management, endpoint management (e.g., Jamf, Intune), and security best practices.
Excellent communication, stakeholder engagement, and project leadership skills.
Nice-to-Haves:
Experience in a digital health or telehealth environment.
Familiarity with HITRUST CSF certification processes.
Certifications such as ITIL, CISSP, CISM, CompTIA Security+, or HCISPP.
Experience with scripting/automation for IT operations (e.g., PowerShell, Bash, Python).
Work authorization/security clearance requirements:
Authorized or able to provide required documents to work in United States or Canada.â¯
Physical Requirements/Work Environment:
Remote work environment.â¯
While performing the duties of this job, the employee may be regularly to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.â¯
Specific vision abilities required by this job include close vision requirements due to computer work.â¯
Company Benefits
At Vori Health, we believe in fostering a supportive and rewarding work environment for our team members. We offer a comprehensive benefits package designed to support your overall well-being, growth, and work-life balance:
Competitive Salary: We offer competitive pay based on experience, skillset and the value you bring to the team.
Equity Options: As part of our commitment to long-term success, we offer equity options, giving you the opportunity to share in the growth of the company.
Health & Wellness: Our health benefits include medical, dental, and vision coverage to keep you and your family healthy. We also offer wellness programs and mental health resources to help you thrive both personally and professionally.
Retirement Plans: We provide a 401(k) plan and Roth options to help you plan for the future and enjoy peace of mind.
Paid Time Off (PTO): Enjoy generous paid time off, including vacation days, holidays, and sick leave, to recharge and maintain a healthy work-life balance.
Fully Remote Work: Work from your home or private office location! We offer a flexible, fully remote work environment that allows you to manage your workspace in a way that best suits your lifestyle.
Professional Development: We encourage continuous learning and growth with access to training resources and Professional Development stipend for further education.
Parental Leave: We offer paid parental leave to support team members through important life moments, whether you're welcoming a child or expanding your family.
Employee Assistance Program (EAP): Access confidential counseling and support for personal or work-related challenges to maintain your well-being along with additional employee assistance programs.
We're committed to creating a workplace where you can grow, succeed, and achieve your best. Come join our team and enjoy the benefits of a company that values its team members we call Vorriors!
EEO Statement:
Vori Health is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
$96k-143k yearly est. 37d ago
Senior Director of Network Engineering
MWI Animal Health
Remote job
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Summary:
Under general direction of the Vice President of Network & Access, The Senior Director of Network Engineering is a strategic leadership role responsible for overseeing the design, implementation, and management of enterprise networking across cloud environments and on-premises data centers. This role will ensure the stability, scalability, and security of network infrastructure to support business-critical applications. Additionally, the Senior Director will lead network integration efforts for mergers and acquisitions, ensuring seamless connectivity and alignment with organizational goals.
The Senior Director of Network Engineering will work closely with IT leadership, cross-functional teams, and external partners to drive innovative solutions, optimize network performance, and enable the organization's digital transformation initiatives.
Primary Duties & Responsibilities:
Business and IT Strategy
Works with internal and external customers to understand business needs.
Contributes to the development of an IT strategy.
Manages the development and implementation of IT initiatives to support business strategy.
Collaborates with division directors across the organization and key stakeholders for the coordination and alignment of objectives and functions across multiple functional areas.
Strategic Leadership
Develop and execute a comprehensive network strategy for cloud-based and on-premises environments in alignment with business objectives.
Collaborate with IT leadership to support application performance and availability across the enterprise.
Stay ahead of industry trends and emerging technologies to drive innovation in network solutions.
Cloud and On-Premises Network Management
Oversee the design and management of network infrastructure in hybrid environments, including public cloud platforms (Azure) and data centers.
Ensure high availability, scalability, and security for critical business applications hosted in cloud and on-premises environments.
Lead efforts to optimize networkoperations, including monitoring, automation, and proactive issue resolution.
Acquisition Integration
Serve as the primary lead for network integration during mergers and acquisitions.
Develop and execute network integration plans, ensuring seamless connectivity and minimal disruption to business operations.
Partner with business leaders and IT teams to align network infrastructure with organizational goals post-acquisition.
Operational Excellence
Establish and maintain network policies, procedures, and standards to ensure compliance and security.
Monitor and report on network performance metrics, driving continuous improvement and operational efficiency.
Oversee vendor relationships and negotiate contracts to ensure cost-effective and high-quality services.
Finance
Participates in the development of IT budgets.
Tracks and takes appropriate steps to stay within budget.
Provides high-quality services at optimal cost to customers.
Measures service performance and implement improvements.
Provides input to financial parameters that drive service costs.
IT Technology Innovation
Directs the development and implementation of technologies/ processes that make it easier for customers and suppliers to do business with increase profitability
Service Level Agreements (SLAs)
Participates and provides input to the SLA development process.
Ensures internal SLAs are met.
Vendor Management
Provides advice and counsel to the vendor relationship decision-making and contract development processes.
Reviews service provider performance.
Identifies and confirms performance problems and notifies contract managers.
Communications
Communicates organization information through department meetings, one-on-one meetings, and other communication vehicles.
Supports an environment of open and upward communication with all staff to ensure positive employee morale, effective conflict resolution and upward flow of creative ideas for the benefit of the Company and its employees.
Team Leadership
Lead, mentor, and develop a team of network engineers and architects to drive a culture of innovation and collaboration.
Foster strong relationships with cross-functional teams, including security, application development, and infrastructure.
Promote employee engagement, professional development, and succession planning within the team.
Change Management
Generates appropriate communication, process and educational plans for mitigating the disruption of change.
Identifies and removes obstacles to change.
Experience & Educational Requirements:
Bachelor's or Master's degree in computer science, information systems, business administration, or another related field.
Typically has 10 or more years of IT and business/industry work experience, with knowledge of one process/service.
Requires experience in managing teams and building relationships with people at a variety of levels.
Requires demonstrated ability to launch and deliver one or more IT project(s) on time and within budget.
Minimum Skillsets & Work Experience Requirements:
Demonstrated ability to formulate and execute business strategies to exceed operational expectations and further enhance customer experience.
Deep understanding of business strategy and ability to translate strategy into system and technology solutions.
Demonstrated “hands on” experience working in large-scale environments and tweaking business processes to support growth and productivity
Demonstrated ability to lead change, able to take calculated risks and seek continuous improvement
Demonstrated ability in building a successful organization and experience delivering results via improved customer satisfaction, lower production costs and high levels of employee engagement
Ability to communicate effectively both orally and in writing; ability to communicate with customers, associates and management; solid teamwork and interpersonal skills
Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding
Ability to establish solid relationships with vendors in support of initiatives; ability to negotiate and manage outside vendors against deliverables.
Solid project management skills including the ability to effectively deploy resources and manage multiple projects of various diverse scopes in a cross-functional environment
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time Salary Range*$156,300 - 241,010
*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
.
Affiliated Companies:Affiliated Companies: AmerisourceBergen Services Corporation
$156.3k-241k yearly Auto-Apply 8d ago
Director, Data Infrastructure
Kiavi 4.0
Remote job
Kiavi is one of the nation's largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.
Formerly known as LendingHome, we're committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.
Combining our technology and industry expertise, Kiavi has grown to a team of over 400 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company's Most Innovative Companies, and many more.
Loans Funded: $27 billion in loans funded
Homes financed: 100,000+ projects funded for our customers across the country
Geography: 45 states + D.C. where we lend to REIs so they can revitalize neighborhoods
Employees: Over 450 employees with competitive benefits and perks
This position is required to be located in either Pittsburgh or San Francisco with the ability to go into the office once a week.
Identity Verification Notice: To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy.
The Opportunity
Kiavi holds a distinct advantage over our competitors, built on 10+ years of proprietary loan origination data and a purpose-built loan origination system. This combination enables us to originate loans faster and more efficiently, with fewer errors and superior credit performance.
We are now aggressively doubling down on this strategy, to achieve this, we are seeking a seasoned Director of Engineering to lead Data Infrastructure, MLOps, and data support efforts for teams relying on data.
As the leader of our world-class team of Data Engineers and MLOps engineers, you will be at the center of this transformation. You are responsible for building the platform for powering Kiavi's AI strategy and will directly contribute to the acceleration of using Data/AI/ML towards changing the way we do lending.
Your primary mission is to build the Data and AI/ML Foundation to enable all of Kiavi's Data and AI/ML initiatives through a highly available, modern Data Stack. The ideal candidate will have real-world experience in building Data and AI/ML Platforms with proven expertise in managing both Data Engineering and MLOps architecture. This includes hands-on experience in Data Pipelines, Data Analytics, traditional ML and modern Gen AI capabilities.
You will play a pivotal role in building upon Kiavi's past achievements, leveling up the team with your best practices, and delivering the next wave of AI-driven success for Kiavi.
Location
Required location in Pittsburgh or San Francisco / Hybrid (Max 1 day a week in office expectation)
What You'll Do (The Role)
Lead & Mentor a high-performing, skilled, Data Engineering and MLOps team including engineers, senior technical program manager and other technical staff. You'll be responsible for hiring, coaching, and mentoring, with a strong emphasis on developing the careers of your engineers.
Foster Team and Career Development: Formalize and champion career growth across the Data Infrastructure and MLOps teams. Ensure every team member has a clear career path and an active development plan.
Drive Technical Strategy & Vision: You will lead the collaborative development of the technical vision and roadmap for our Data and AI/ML platform. You'll partner closely with senior leaders across Risk, Data Analytics, Data Science, and Product Management to co-define the strategy, ensuring it is context-aware of Kiavi's size, capacity, and product needs to drive organization-wide adoption. You will also serve as an "operational steward" for the data stack, prioritizing core infrastructure and maintainability. Your ultimate goal is to build a scaled, efficient, and well-governed platform founded on reproducibility, explainability, bias elimination, and sustainability for all AI/ML initiatives.
Platform Architecture & Scalability: Work closely with architecture specialists on the team to ensure Kiavi has a scalable core data platform that meets business needs. Identify and prioritize hidden tech debt in the stack that lowers engineer and stakeholder productivity. See that data is efficiently captured, processed, stored, and made accessible across the organization. Drive evolution of the multi-warehouse ecosystem (Snowflake and Databricks) to provide a reliable, high-performance foundation for analytics, machine learning, and business decision-making.
Foster Customer-Centricity: Support customer-facing initiatives and internal data-dependent teams with a customer orientation. Communicate the “Why” and make certain the platform and infrastructure are built and managed to directly meet customer and internal stakeholder requirements for speed, reliability, and data quality.
Execute with Excellence: Lead your team in delivering complex, large scale projects where availability, accuracy and security are critical. This includes hands-on technical design, code reviews, and scalable architecture guidance. You will also oversee the data infrastructure layer that powers analytics and AI, ensuring seamless data movement, orchestration, and integration with core engineering systems.
Align Business and Infrastructure Needs: Drive adoption of tooling and governance by being the champion for ensuring business stakeholder input is integrated into all major infrastructure choices.
Accountability and Ownership: Define and ensure clear ownership and prioritization processes across Data Infrastructure and MLOps to eliminate ambiguity and ensure timely resolution of cross-functional requests. You will institute effective capacity planning that correctly reflects prioritized business needs and guarantees a reliable mechanism for completing small, high-value tasks alongside larger strategic initiatives. You will partner closely with Engineering and DevOps to ensure end-to-end reliability and operational alignment among data pipelines, applications, and platform services
Own the Full Lifecycle: You will lead the end-to-end execution of your team's roadmap, from initial planning and milestone definition with Technical Program Management / Product Management, to co-developing OKRs, managing timelines, communicating risk, and collaborating with key stakeholders throughout.
Value Realization & Cost Optimization: Ensure Kiavi has a structured process and data for real-time cost measurement. Articulate the quantified value proposition of infrastructure investments to leadership and business partners. Prioritize investments based on clear ROI and business impact, while strategically reducing spend on low-value initiatives.
Operational Monitoring and Governance: Lead the team to build and implement robust monitoring beyond basic uptime, specifically focusing on model drift/decay and performance feedback loops to assess the ongoing health and risk level of production models.
Optimize for Speed through Stability: Champion an approach where compliance, risk management, and infosec are built into all processes, embedding scalable solutions and guardrails that protect regulatory integrity and security without slowing delivery. Ensure that foundational platform work that minimizes technical debt drives the roadmap, enabling the team to maintain high velocity and rapidly adapt to new business needs.
Champion Quality: Set and maintain a high bar for engineering and operational quality, with a sharp focus on the compliance and correctness required in our lending systems. You'll leverage customer and system data to iterate and improve our products rapidly.
Resource Allocation & SDLC: Partner with cross-functional teams to ensure their needs are captured during planning cycles and provide dedicated or rotational support for teams relying on data infrastructure. Work with Technical Program Manager to drive predictable delivery timelines. Operate with standardized SDLC practices so that models, data and systems are auditable and reproducible by default (rather than by request).
What We're Looking For (Qualifications)
Proven Data and AI/ML Leadership: You have successfully led a team in building and shipping production Data and MLOps/LLMOps Infrastructure to achieve concrete business goals.
Scaled Platform Experience: You have experience leading platform teams at a medium-to-large company, demonstrating the ability to transition from scrappy builds to a scaled, mature platform that supports diverse AI/ML use cases across multiple business functions (e.g., Risk, Data Science, Revenue teams).
Technical Depth: You are a former data or ML engineer and not afraid to "dive deep." You can comfortably lead technical design discussions, review code, and challenge your team on technical trade-offs. You are an active, hands-on technical leader who maintains deep fluency in the platform's architecture and implementation details. You have used industry-leading Data and AI/ML systems such as Databricks, Snowflake, AWS SageMaker, Kubeflow, etc. You are proficient in understanding data pipelines, addressing latency, and communicating best practices for tools such as Airflow, Dagster, etc. You have experience in building highly available systems using Kubernetes, Kafka, etc.
You are familiar with modern LLM evaluation, telemetry and observability platforms (e.g., Langfuse, MLflow, LangGraph, or equivalents), and understand how to leverage these tools to manage model performance, cost, and safety in production.
You have some experience integrating and managing data systems with specialized frameworks such as MCP (Model Context Protocol), or other proprietary/niche model evaluation and telemetry tools.
You are open to understanding the system's 'guts' as a 'player-coach' and may occasionally write a query, script, or build a prototype to demonstrate technical direction or unblock a critical path
People Leadership: You are an exceptional people manager who knows how to attract, develop, and retain top talent. You see mentorship and curiosity as important parts of your leadership role, and you regularly seek feedback from your reports and your peers to build trust and become a better leader. You are adept at setting Director-level strategy while maintaining a high degree of accountability for execution, ensuring important tasks and critical decisions within your purview are handled effectively without excessive delegation.
Collaborative Decision-Making: Demonstrated ability to solicit, synthesize, and incorporate diverse technical and business viewpoints into strategic decisions, fostering a "Disagree and Commit" culture and driving disciplined decision-making through clear role definition and streamlined cross-functional processes.
Execution: You have a track record of delivering complex, large-scale projects in a dynamic, fast-paced business environment.
Clear Communication: You can clearly articulate a vision, create alignment, and communicate technical and business risks to stakeholders at all levels. You communicate well within your cross functional team, with stakeholders, and across cross-functional teams that depend on your team's output.
Experience: You have 10+ years of software engineering experience, including at least 5+ years in a direct people management role.
B.S. degree (or higher) in Computer Science, Engineering, or a related technical field (or equivalent experience).
No real-estate or mortgage experience is needed, but a hunger to learn our business is!
Kiavi takes a market-based approach to pay, and pay may vary depending on your location. Work locations are categorized into one of three tiers based on cost of labor for that geographic area. These ranges may be modified in the future.
Region 1 - $207,300 - $310,900 + 20% bonus + equity + benefits
Region 2 - $197,000 - $295,400 + 20% bonus + equity + benefits
Region 3 - $163,500 - $280,000 + 20% bonus + equity + benefits
To find a location's tier, please refer to ******************************* The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value benefits.
Benefits and Perks
Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.
Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for individual coverage and $2,000 for dependents.
Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.
Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.
Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.
Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.
401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.
Protect yourself from recruitment scams:
If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending ************* *******************.
You will never be asked for payments of any kind during the process.
We also never communicate with candidates via Whatsapp at any point during the recruitment process.
We won't ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.
You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns.
Kiavi is an Equal Opportunity Employer
San Francisco Fair Chance Ordinance Police Code, Article 49 We use E-Verify to confirm the identity and employment eligibility of all new hires.
$197k-295.4k yearly Auto-Apply 4d ago
Director, GTM Technology Operations and PMO
Procore Technologies, Inc. 4.5
Remote job
We are seeking an exceptional Director, GTM Technology Operations and PMO, to drive operational excellence and strategic initiaves, in GTM Systems, Data and Process organization. This leadership position will be instrumental in shaping how we scale our operations, optimize processes, and deliver world-class services that power Procore's growth.
In this role, you will be driving the operational arm of the GTM Technology function through rigorous oversight, leading the cross-functional program management of our most critical GTM initiatives. You will act as the bridge between technical execution and business outcomes, ensuring we aren't just delivering features, but delivering business value.
This opportunity can work remotely from any US location, and we are looking for someone to join us immediately.
What You'll Do:
Strategic Partnership & Execution
* Act as a Strategic Partner & Cross-Functional Orchestration: Collaborate with IT delivery leads across Sales, Alliances, Marketing, Finance, and Product. You will align GTM technology priorities to business goals, ensuring cross-functional execution is consistent, on track, and transparent.
* Launch High-Impact Initiatives: Launch and scale strategic programs that accelerate revenue growth and strengthen GTM application delivery capabilities. You will partner with delivery leads to ensure rigorous prioritization and high-performance execution.
* Executive Counsel: Provide executive-level counsel and support through briefing materials, agenda setting, strategic communications, and program orchestration. You will serve as the primary liaison to executive stakeholders, translating technical progress into business impact.
Operational Excellence & Financial Governance
* Own the "Business of IT": Own departmental budgets, OKRs, and utilization metrics. You will drive financial discipline, proactive performance management, and alignment to company objectives, ensuring we are tracking towards the business outcomes our technology initiatives are driving.
* Budget Management: Own the GTM Technology departmental budget. Oversee forecasting, variance analysis, and software licensing optimization to ensure fiscal responsibility.
* Establish Operating Rhythms: Design and maintain operating rhythms (status reports, QBRs, planning sessions) that drive accountability, transparency, and executive alignment across the organization.
* Architect Scalable Frameworks: Architect scalable operational frameworks and lead continuous improvement initiatives to enhance efficiency, enable KPI-driven decision-making, and optimize resource allocation.
Program Delivery & Transformation
* Outcome-Based Metrics & Executive Reporting: Define and implement metrics that measure business outcomes (e.g., revenue velocity, efficiency gains) over mere technical outputs. Create dashboards and deliver regular executive reporting to communicate portfolio health, value realization, and ROI to C-suite and VP-level leaders.
* Cross-Functional Delivery Oversight: Review delivery across Lead-to-Cash systems (CRM, CPQ, Billing, Analytics, and downstream integrations) to ensure seamless operations, trusted data, and transparency across GTM teams.
* Consulting Mindset & Transformation Agent: Identify and resolve GTM process inefficiencies using a consulting mindset to deliver scalable, data-driven solutions with speed and precision. You will act as a transformational agent, bringing an enterprise mindset to scale our processes as Procore grows.
* Change Management: Lead the organizational and cross-functional change management strategy for complex rollouts, ensuring that engineering outputs result in high user adoption and minimal disruption.
* Team Leadership: Recruit, mentor, and lead a high-performing team of Program Managers, Scrum Masters, and IT Operations Analysts, fostering a culture focused on business outcomes through technology.
What You'll Need:
Experience & Education
* Bachelor's degree in Business Administration,Operations Management, Computer Science, or a related field (MBA preferred).
* 15+ years of progressive leadership experience in technology operations, program management, and/or business transformation at enterprise companies.
Leadership & Skills
* GTM Fluency: Strong understanding of the Lead-to-Cash lifecycle and the engineering complexity behind GTM systems (Salesforce, Marketo, Zuora, etc.).
* OKR Mastery: Strong background in OKR methodology and implementation; ability to connect daily tasks to high-level strategic goals.
* Metrics & Measurement: Excellence in performance measurement and metrics tracking. You have key experience and leadership tracking metrics to ensure we are tracking towards the business outcomes our technology initiatives are driving.
* Program Delivery & Communication: Proven experience leading IT PMO teams, in stakeholder management and executive communication.
* Financial Acumen: Deep experience managing large budgets , resource capacity planning, and vendor/contract management in a large-scale IT organization.
Additional Information
Base Pay Range:
174,400.00 - 239,800.00 USD Annual
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$129k-164k yearly est. 7d ago
Professional Network Manager
Cochlear
Remote job
Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.
Professional Network Manager (Internal title: Care Pathway Development Manager)
Prior sales experience and clinical experience within the hearing health industry
Successful candidate will live in the Cleveland area
Travel up to 60% of the time
Application deadline: January 18, 2026
Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.
About the role
Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you have sales experience and have worked in a hearing health clinical setting, this is a fantastic opportunity to join the Cochlear Provider Network team at the global leader in implantable hearing devices! In this role, you will be based in Cleveland, Ohio.
This role is responsible for developing and sustaining a professional network that connects referring healthcare providers with cochlear implant (CI) programs to expand patient access to implantation services. Acting as a liaison and educator, the leader fosters multidisciplinary collaboration, establishes referral pathways, and promotes consistent standards of care across specialties. Key responsibilities include engaging providers to build collaborative connections, delivering evidence-based education on cochlear implants, equipping professionals with tools to identify candidates, and coordinating with marketing and sales teams to align outreach and communication strategies. Ultimately, this role ensures that patients are efficiently identified, referred, and supported through seamless care pathways, while providers benefit from shared resources, training, and ongoing communication.
Key Responsibilities
Deliver a plan to identify and meet with professionals to establish collaborative connections between referring professionals and CI programs/providers to support transitional care pathways in an assigned market
Educate professionals within network; deliver compelling, evidence-based messaging that communicates the clinical and patient impact of cochlear implants
Provide professionals with educational tools to support candidacy identification and processes to accelerate connection to CI provider within the network for patients HCP deems appropriate candidates
Develop plan with consumer marketing and engagement teams for target market to align outreach and awareness of the professional network for specialty care inclusive of cochlear implantation
Key Requirements
To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:
Bachelor's Degree or Equivalent Work Experience
3‐5 Years of Experience
Clinical and Sales Experience
Prior clinical experience within the hearing health industry
Proven success in hearing health industry sales/business development
Strong communication and interpersonal skills. Maintains close and collaborative communication with field and corporate teams
Ability to travel 60% with overnight stays
Total Rewards
In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.
Pay Range in the United States: $130,000 - $137,000 based upon experience, as well as an annual bonus opportunity of 7.5% of base salary. Exact compensation may vary based on skills, experience, and location.
Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.
Who are we?
Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs.
For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day.
Learn more about what our Field Sales employees are saying about working at Cochlear:
What makes Cochlear's sales organization unique?
What excites you most about Cochlear's future?
Physical & Mental Demands
The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required.
The work environment is a home/office environment, clinical or hospital environment. This is representative of the environment an individual may encounter while performing the essential functions of this job.
Apply now
by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at *********************** to learn more.
Cochlear Americas is an Equal Opportunity Employer. We will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at ************.
$130k-137k yearly Auto-Apply 32d ago
Remote (EST or CST) - Global Network Manager
Insight Global
Remote job
Insight Global is looking for a Global Network Manager to support their 24x7 operations of their European Data Center including the design, implementation of organizations global foundational IT Infrastructures (data centers, hybrid, and cloud workloads) and related core IT assets. This position ensures that the infrastructure is robust, scalable and aligned with the business objectives while optimizing cost, performance, reliability and security for group services as well as locally deployed solutions
Job Responsibilities
- Deliver and maintain hybrid cloud infrastructure services and patterns provided by group as a global service
- Facilitate continual adoption/migration to group infrastructure services
- Interface with technical and application teams/providers/partners (internal and external) across the globe to ensure that we deliver reliable and efficient IT operations
- Participate in the operational support of the infrastructure; including crisis, incident management and problem management
- Ensure global/local governance, reporting and compliance is in place for responsible services. This includes establishing and monitoring key performance indicators (KPIs) to assess the effectiveness of infrastructure operations and drive improvement
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 10+ years of experience working in an IT environment
- 8-10 years of experience with Cisco Meraki
- 8-10 years of hands on Firewall experience (Fortinet is preferred)
- Cloud Networking experience (Azure is preferred) in a Data Center
- In-depth knowledge of infrastructure technologies including networking, virtualization,operation systems knowledge of Linux, Windows & AS400 operating systems
- 3 years of experience managing a distributed global network of an enterprise company
- Bachelors degree in Information Technology, Computer Science, Engineering or related field -Agile expereince
$73k-109k yearly est. 6d ago
Network Manager
HCC Life Insurance
Remote job
Network Manager (North America)
Reports To: Director, Global Head of Network Services
Employment Type: Full-Time
About Us
Tokio Marine HCC (TMHCC) is a leading specialty insurance group with offices across the United States, the United Kingdom, and Europe. With the strength and stability that comes from being a member of the Tokio Marine Group-and more than forty years of growth, profitability, and stability-we offer important insurance products that most people don't even know exist.
Every policy we write is special, enabling our clients to do amazing things. We provide more than 100 classes of specialty insurance, from the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble, cyber, kidnap and ransom, and more.
Applying our Mind Over Risk philosophy allows our customers to take on opportunity with confidence. That philosophy defines our way of thinking, unites us as a team, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company.
The Team
The Global Network Services Team is an integral part of the Infrastructure Services function within the Corporate IT organization. The team designs, builds, deploys, and operates all aspects of IT networking,network security, and telephony services across approximately 80 locations globally.
This is a small (approximately 16 staff) but high-performing global team split between London and Houston,operating on a 24x7 basis to deliver stable, secure, and scalable services in alignment with ITIL and industry best practices. The team delivers global architectures and standards through a regional delivery model and works flexibly with a hybrid office and remote approach.
Role Overview
The Network Manager - AMER is accountable for delivering network services and outcomes across the Americas region. This role translates global network strategy and architecture into effective regional execution, ensuring services meet performance, risk, and cost expectations.
This is a management-focused role with limited hands-on technical responsibility. You will lead a regional team of network engineers responsible for the design, implementation,operation, and maintenance of network systems including routers, switches, load balancers, firewalls, and network monitoring tools.
The role is hybrid, based out of the Corporate Headquarters in Houston, TX, with work-from-home flexibility. You will continuously seek opportunities to improve service quality and operational efficiency, with a strong focus on automation and service excellence.
Key Accountabilities
Regional network service performance and outcomes
Regional service stability and customer satisfaction
Regional vendor relationships and escalation management
Execution of global strategy within regional business and regulatory constraints
Provision of regional network leadership
Senior regional escalation point for network services
Representation of regional requirements in global strategy and architecture discussions
Key Responsibilities
Manage regional network vendors and service providers.
Oversee regional risk, compliance, and audit outcomes.
Develop and execute regional delivery plans aligned with global roadmaps.
Ensure adherence to global network architecture and standards.
Balance business-as-usual operations with project and transformation initiatives.
Provide regular reporting on service performance and key initiatives.
Manage resource capacity and utilization.
Line manage Principal, Senior, and Network Engineers within the region.
Conduct performance management, coaching, and development planning for direct reports.
Act as a delegate for the Director, Global Head of Network Services as required.
Role Scope - Not Directly Responsible For
Defining global network architecture or standards
Owning detailed technical design decisions
Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Cisco CCNP certification required; CCIE strongly preferred or equivalent experience.
CompTIA Network+ certification.
ITIL v3 Foundation certification or higher.
PMP or PRINCE2 certification desirable.
Skills & Experience
15+ years of internetworking experience within a global enterprise environment (3,000+ users).
Minimum of 5 years' experience in a Network Manager or equivalent leadership role.
Strong background supporting IT services in pressurized environments, preferably in Financial Services or Insurance.
Advanced knowledge of Cisco routing and switching (IOS, ASR, ISR, NXOS).
Expertise in routing protocols including BGP and OSPF.
Experience with SD-WAN technologies.
Strong understanding of connectivity services including DIA, broadband, LEO, Direct Connect, and ExpressRoute.
Wireless networking, load balancing, and network access control (NAC).
Deep knowledge of network security including firewalls, web filtering, and Zero Trust models.
Excellent communication and influencing skills in a federated, global environment.
Strong organizational and analytical skills with the ability to manage multiple priorities across teams.
Why Join Us?
At TMHCC, we value innovation, collaboration, and operational excellence. This role offers the opportunity to lead regional network services for a global organization, influence strategic direction, and drive continuous improvement and automation across a critical technology function.
What We Offer
Competitive salary and comprehensive employee benefit package
Strong learning culture and professional development opportunities
Career growth perspectives
6% 401(k) match
20 days of PTO and 2 floating holidays
Paid parental leave
Hybrid work flexibility
An opportunity to love what you do
Equal Opportunity Employer
Tokio Marine HCC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
LI-SD1
$71k-107k yearly est. Auto-Apply 6d ago
Network Partnerships Manager (Remote - Digital Healthcare)
Rippl Care
Remote job
If you got into healthcare to make a difference, you're in the right place. We're looking for a values-driven, mission-focused, dynamic Network Partnerships Manager who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that's you, read on!
What's Rippl?
At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we're ready to take action.
We're reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital.
Our Mission
The Rippl Mission is to enable more good days for those living with dementia and their families.
Our Core Values
At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers.
We're fed up. Today's dementia care isn't working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better-so we're doing it.
We're changemakers. We're pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need-when and where they need it. And we're proving it works.
We're in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait.
We start with yes. We don't let barriers stop us. When faced with a challenge, we figure it out-together. We're problem-solvers, innovators, and doers who find a way to make things happen for the people who need us.
We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team-because when they feel valued and empowered, patients and caregivers get the care they deserve.
Join the movement
We're looking to find other changemakers who are ready to join our movement.
The Role:
The Network Partnerships Manager will be responsible for developing, managing, and maintaining strategic partnerships that fill service area gaps for our GUIDE program. This role builds collaboration between external partners and internal teams, ensuring all partnerships are set up for success, efficiently managed, effectively deliver services, and are compliant.
This role will both build relationships with home care partners and administer the program to ensure high-quality services are delivered for all eligible patients. Building relationships focuses on identifying partners with coverage in the service areas important to Rippl, negotiating relationships and contracting, and facilitating smooth partner onboarding and support processes. The Network Partnerships Manager will also maintain critical datasets and tools, such as CMS portals, accounting systems and clinical systems.
Responsibilities
Partnership Development & Management
Work with existing partners to onboard new offices as needed and ensure they are set up in CMS (Medicare)
Develop and establish new partnerships to fulfill home care service needs in key locations
Negotiate relationships with potential partners, track the progress of multiple partnership opportunities, manage contracting, and onboard partners to CMS
Manage existing partnerships to address gaps in care, invoice issues, and other partner inquiries, and ensure smooth communication and collaboration between our organizations
Prepare and deliver training materials, webinars, and resources to support partner success
Track service delivery and perform QA to ensure partner Service Level Agreements are met and contract terms are maintained
Maintain partner contact information and service area coverage in systems and databases including Salesforce, and CMS portals
Cross-functional Collaboration
Collaborate with Growth and Partner Success to understand service area needs and identify new partner opportunities.
Work closely with the Guide Program Manager to submit partner rosters and ensure proper documentation of service areas
Coordinate with Clinical and Patient Engagement teams to support patient care issues, document standard operating procedures and job aids for internal teams, and support training as needed
Identify and pursue opportunities to improve processes and patient, partner and care team experience
CMS Partner Requirements Management
Collaborate with the GUIDE Program Manager to submit and maintain accurate partner rosters and zip code lists for CMS
Oversee partner invoicing, ensuring reconciliation and timely approvals
Other Duties as Assigned
Support GUIDE functions as necessary to ensure smooth operations and responsiveness to CMS requirements
Develop reporting and analysis to support team functions
Qualifications
Bachelor's degree in healthcare administration, business, or a related field
3+ years of experience in partner management, program management, business development, provider relations or healthcare operations
Strong ability to build relationships and manage external partnerships
Excellent organizational and project management skills, with experience in managing data tools and reporting
Home care agency experience, familiarity with healthcare partnerships and CMS or Medicare programs is a plus
Strong communication skills, both written and verbal, to facilitate partner meetings, training, and ongoing collaboration
Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously
Ability to work flexibly and collaboratively in a fast-paced environment
What's in it for you
Development, mentoring and training designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility
Fast growth company with opportunities to take on more responsibility or develop into new roles
Flexible work environment and the opportunity to work from home
Competitive compensation
401(k) plan with a company contribution
Medical, Dental and Vision coverage for you and your family
Life insurance and Disability
Remote Work stipend
Generous Paid Time Off
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location.
Role: Range is $75,000 - $98,000 depending on experience
We are going to make some very big waves starting with a small Rippl - come join us!
$75k-98k yearly Auto-Apply 38d ago
Client Network Manager
Talent Find Professional
Remote job
Unlock a New Career Path with Talent Find Professional
Talent Find Professional is searching for driven, motivated individuals who want more control over their time, income, and future. If you've ever felt stuck working on someone else's schedule, constantly asking permission for time off, or sacrificing family moments because a job demanded it-this may be the turning point you've been looking for.
Many people feel overworked and undervalued. We believe hardworking individuals deserve an opportunity to build something meaningful for themselves and their families. Our team provides step -by -step guidance, simple systems, and mentorship designed to help you build confidence, improve your earning potential, and eventually achieve long -term financial independence.
What You'll Be Doing
As an Independent Agent partnered with Talent Find Professional, you will use our proven, easy -to -follow system to:
Connect with individuals who have requested information
Schedule conversations and guide people through simple application processes
Present various protection options in a clear, straightforward way
Develop strong relationships with clients through consistent communication
Learn how to structure your time and create a balanced, self -managed schedule
We focus on helping agents grow through repetition, mentorship, and consistency-not complicated scripts or pushy tactics.
This is a fully remote position.
Compensation Structure
This is a 1099 independent contractor position. Compensation is commission -based and reflects your personal performance. Agents typically begin part -time and scale up as their consistency and results grow. There are three potential income streams within this model:
Active income earned from helping and protecting families
Backend passive income (residuals) generated from ongoing policy renewals
Agency overrides, available once you begin supporting and developing a team
Our structure rewards integrity, coachability, and consistent effort-not previous experience.
Several of our agents are making north of $250,000 after being with the company for 2 full years. This is absolutely dictated by work ethic and Skillset. This is in no way guaranteed and should be viewed as a growth opportunity.
Who Thrives Here
You do
not need industry experience to succeed. Some of our most successful agents came from completely unrelated fields. What matters most is:
A strong work ethic and willingness to learn
Comfort speaking with people by phone or video
A desire to help others find clarity and protection
Goal -oriented thinking and the ability to manage your own time
Openness to mentorship, training, and proven systems
If you can stay consistent, follow a simple process, and show up with professionalism, you can grow here.
Why People Choose Talent Find Professional
This opportunity attracts individuals who want:
A flexible schedule they control
Leadership that supports growth
A clear blueprint to follow
A role where effort directly impacts income
A chance to build something long -term for their family
A community of like -minded, hardworking professionals
Important Details
This opportunity is designed for independent, self -motivated individuals. As a 1099 contractor, you are responsible for your own schedule, equipment, and taxes. There is no base salary or traditional employee benefits. Position is fully remote.
$65k-94k yearly est. 11d ago
Medicare Network Manager
MTM 4.6
Remote job
What Will Your Job Look Like?
The Medicare Network Manager will primarily be responsible for the development and maintenance of specialized networks to meet the needs of Medicare Advantage populations. The Medicare Network Manager will own the delivery of a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area. The Medicare Network Manager would manage the day-to-day interaction with the vendors, acting as an Account Manager to build and sustain strong working relationships with cross functional departments and assigned Providers. This role is key to the success of a successful relationship with our Transportation Providers.
Location: Work From Home
What You'll Do:
Work with the Transportation Provider (TP) to follow through on service issues, troubleshooting problems and concerns, complaints, and education
Utilize data to develop and deliver performance improvement plans (PIP)
Coordinate and conduct monthly provider performance evaluations
Conduct off boarding for providers not meeting standard expectations
Serve as the first point of contact for all vendor service requests and escalations
Own the day-to-day vendor interaction and satisfaction
Conduct on site vehicle inspections and provider audits to verify compliance with MTM and HIPAA guidelines
Deliver timely, accurate and professional operational support to all vendors within a specified geographic area and Service Level Agreements
Demonstrate proactive leadership by working with internal MTM teams and external client teams, when necessary, to ensure complete resolution of TP issues
Demonstrate proficiency by providing effective consultation to TP's and guidance to internal team members
Utilize Salesforce as the single source of truth for managing vendor interactions and credentialing compliance
Recognize opportunities to educate TP's contacts on MTM processes when necessary
Build and sustain a strong working partnership with assigned transportation providers
Assist with/participate/facilitate regular provider town hall meetings
Handle inbound service requests and ensure that they are properly assigned or addressed
Liaise with other internal departments as required to resolve vendor's issues and questions
Provide ongoing support to transportation providers regarding claims, payments, eligibility, utilization management or any other questions impacting provider performance
Meet or exceed assigned KPI's and business objectives
Meet all provider compliance requirements, including but not limited to inspections, audits and credentialing, ensuring non-compliant Vendors are not performing services for MTM
Submit provider configuration changes to data management team and partner with them to ensure vendor is set up properly in the systems
What You'll need:
High School diploma or GED
College Degree or Equivalent Work Experience
2-5 years' experience as an Account Manager
2 years' operational experience
Must possess a valid driver's license
Must be able to conduct inspections, audits, communicate issues, and corrective actions from an authoritative position but with professional courtesy
Skills:
Demonstrate excellent time management skills
Knowledge of transportation logistics, patient experience, and managed care
Ability to maintain positive and team focused during high stress situations
Persuasive negotiator
Strong ability to pay attention to detail
Excellent communication skills
Ability to maintain high level of confidentiality
Must be able to communicate with staff of all job levels professionally
Ability to prioritize assigned projects, incidents, and requests
Ability to identify with customers' needs and circumstances
Ability to recognize, handle and refer situations of an emergent nature
Even Better If You Have:
Experience in Project Management and/or Contract Negotiations is preferred
Experience in Cost Management is preferred
What's in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Flexible Scheduling
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Birthday Holiday
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Salary:
Min: $50,000
Max: $60,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTM
$50k-60k yearly Auto-Apply 1d ago
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