What does a director, network operations do?
As a network operations director, you will be responsible for overseeing the availability and overall performance of a company's network. You will perform varied tasks that include analyzing the network and recommending changes or upgrades, ensuring compliance to best practices, promoting continuous information operations, and overseeing other technical resources. A network operations director is expected to provide expertise in networking and operating system and project management. You are responsible for managing all vendor-related support contracts for software, hardware, and connectivity.
Director, network operations responsibilities
Here are examples of responsibilities from real director, network operations resumes:
- Manage conversion from dumb terminals to PC's.
- Manage meetings and reports for subscription and transitional projects for DoD accounts.
- Help ensure PCI, HIPAA, and HITECH compliance are achieved and maintain.
- Manage the network operation group as well as provide Sr. level UNIX administration.
- Lead transition from VMS to Unix base systems and databases from legacy VMS base platforms.
- Lead the implementation of a LAN-to-LAN VPN network connecting all company sites through secure Internet gateways.
- Experience with EIGRP, OSPF, BGP, MPLS protocols.
- Configure tunnel VPN for smaller offices not on MPLS cloud.
- Provision, maintain and deploy Cisco routers and switches.
- Convert outdated point-to-point and frame relay network to MPLS and QoS.
- Implement redundant DS3 pair at corporate office, using BGP and HSRP.
- Establish SAN and NAS environments for data retention and access to critical data.
- Promote PCI-Compliance and vulnerability tests on AWS cloud and on-premise systems using common security tools.
- Create customized reports for incident analysis, performance, SLA compliance and other KPI's.
- Implement enhanced CRM system for sales staff, resulting in increase contact and conversion rates.
Director, network operations skills and personality traits
We calculated that 8% of Directors, Network Operations are proficient in Network Management, Network Development, and SAN. They’re also known for soft skills such as Detail oriented, Technical skills, and Leadership skills.
We break down the percentage of Directors, Network Operations that have these skills listed on their resume here:
- Network Management, 8%
Directed development of process improvement, business rule development, and project management activities throughout the Network Management division.
- Network Development, 8%
Lead East Region in implementing initiatives that incorporate industry network developments in order to effectively enhance our network s competitive standing.
- SAN, 7%
Managed a team of UNIX Administrators, Systems Architects and SAN Administrators (7x24) and a $4M annual budget.
- Direct Reports, 7%
Coordinated five direct reports and ensured maximum system availability.
- IPA, 7%
Credentialed several providers with several insurance companies while coordinating and working closely with an IPA.
- Gap Analysis, 5%
Conducted gap analysis professional development assessment for 11 network engineers/administrators and 2 managers.
Most directors, network operations use their skills in "network management," "network development," and "san" to do their jobs. You can find more detail on essential director, network operations responsibilities here:
Detail oriented. To carry out their duties, the most important skill for a director, network operations to have is detail oriented. Their role and responsibilities require that "medical and health services managers must pay attention to detail." Directors, network operations often use detail oriented in their day-to-day job, as shown by this real resume: "maintained an inventory of healthy families program medicaid and medicare contracts including anniversary dates, membership and other relevant details. "
Technical skills. Another essential skill to perform director, network operations duties is technical skills. Directors, network operations responsibilities require that "medical and health services managers must stay up to date with advances in healthcare technology, such as the coding and electronic health record (ehr) systems their facility adopts." Directors, network operations also use technical skills in their role according to a real resume snippet: "owned end-to-end solution from direct/technical sales, business development, executive customer engagements rfps/sows, contract negotiations and technical authority lead. "
Leadership skills. directors, network operations are also known for leadership skills, which are critical to their duties. You can see how this skill relates to director, network operations responsibilities, because "medical and health services managers hire, train, and direct staff." A director, network operations resume example shows how leadership skills is used in the workplace: "interacted with the leadership and managers in capacity provisioning, the dispatch centers, and wholesale and retail operations. "
Analytical skills. For certain director, network operations responsibilities to be completed, the job requires competence in "analytical skills." The day-to-day duties of a director, network operations rely on this skill, as "medical and health services managers review and evaluate healthcare metrics for ways to improve efficiency and meet goals." For example, this snippet was taken directly from a resume about how this skill applies to what directors, network operations do: "network planning and provisioning included voice and data. "
Communication skills. Another crucial skill for a director, network operations to carry out their responsibilities is "communication skills." A big part of what directors, network operations relies on this skill, since "medical and health services managers must convey information to their staff, other healthcare workers, and, sometimes, patients and insurance agents." How this skill relates to director, network operations duties can be seen in an example from a director, network operations resume snippet: "install network racks for mounting telecommunications, and network equipment such as switches, servers, and modems. "
The three companies that hire the most director, network operationss are:
- Elevance Health
29 directors, network operations jobs
- Microsoft18 directors, network operations jobs
- McKinsey & Company Inc7 directors, network operations jobs
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Compare different directors, network operations
Director, network operations vs. Information technology director
An information technology (IT) Director is an individual responsible for the management, strategy, and execution of an organization's IT infrastructure. He/She supervises a team of workers while working with the organization's management and external vendors and advisors. Aside from managing workers, an IT director should possess problem-solving skills and an aptitude for organizational thinking. An IT director must also identify new market opportunities and should lead an effort to improve the organization's IT process.
These skill sets are where the common ground ends though. The responsibilities of a director, network operations are more likely to require skills like "network management," "network development," "ipa," and "gap analysis." On the other hand, a job as an information technology director requires skills like "cloud," "windows server," "erp," and "crm." As you can see, what employees do in each career varies considerably.
Information technology directors tend to make the most money working in the technology industry, where they earn an average salary of $145,076. In contrast, directors, network operations make the biggest average salary, $150,612, in the hospitality industry.On average, information technology directors reach lower levels of education than directors, network operations. Information technology directors are 5.9% less likely to earn a Master's Degree and 0.5% less likely to graduate with a Doctoral Degree.Director, network operations vs. Vice president of information technology
A Vice President Of Information Technology supervises an organization's technology initiatives, IT changes, and updates to all projects. They also identify and propose new information technologies and systems to improve business processes and decision-making.
Each career also uses different skills, according to real director, network operations resumes. While director, network operations responsibilities can utilize skills like "network management," "network development," "ipa," and "gap analysis," vice president of information technologies use skills like "architecture," "cloud," "risk management," and "service delivery."
Vice president of information technologies may earn a higher salary than directors, network operations, but vice president of information technologies earn the most pay in the automotive industry with an average salary of $162,421. On the other hand, directors, network operations receive higher pay in the hospitality industry, where they earn an average salary of $150,612.In general, vice president of information technologies achieve similar levels of education than directors, network operations. They're 3.0% less likely to obtain a Master's Degree while being 0.5% less likely to earn a Doctoral Degree.Director, network operations vs. Laboratory director
A Laboratory Director is responsible for the overall operation and administration of the laboratory. They examine data, create reports, manage the staff, and ensure that the lab facility operates in accordance with the regulatory provisions of the government and the organization.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a director, network operations is likely to be skilled in "network management," "network development," "san," and "ipa," while a typical laboratory director is skilled in "clinical laboratory," "patients," "patient care," and "clia."
Laboratory directors make a very good living in the media industry with an average annual salary of $111,230. On the other hand, directors, network operations are paid the highest salary in the hospitality industry, with average annual pay of $150,612.laboratory directors typically earn similar educational levels compared to directors, network operations. Specifically, they're 4.1% less likely to graduate with a Master's Degree, and 8.2% less likely to earn a Doctoral Degree.Director, network operations vs. Department director
A Department Director spearheads and oversees the operations of a department, ensuring efficiency and smooth workflow. Although their responsibilities vary upon the functions of a department, they typically have the power to decide on projects and programs. Their responsibilities include setting goals, establishing budgets and guidelines, representing the department at meetings and media coverages, liaising with external business partners, managing staff, and monitoring the progress of operations. Moreover, a Department Director leads and encourages staff to reach goals while implementing the company's policies and regulations.
Types of director, network operations
Updated January 8, 2025
