Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a network of over 35 branches and kiosks strategically located across the country. Their mission is to ensure that individuals can easily access the financial support they need, making them a trusted and reliable partner within the local community.
Role Overview
The CEO would be responsible for leading and overseeing the overall strategic direction, financial performance, and operational excellence of the company. The CEO will ensure the successful execution of the company's vision and mission in the mobile money industry, driving financial inclusion, customer satisfaction, regulatory compliance, and sustainable growth. This role requires a dynamic leader with a strong background in financial services, fintech, mobile payments, and digital transformation and a hands-on approach.
Job type: Full time/ Permanent
Workplace: On-site
Location: Botswana
Relocation to Botswana is a must
Requirements
Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field; MBA or relevant postgraduate degree preferred.
Minimum of 5-8 years of executive leadership experience in fintech, banking, telecommunications, or mobile financial services.
Proven track record of leading a high-growth business, scaling mobile money operations, and driving digital financial inclusion.
Strong understanding of financial regulations, AML/KYC requirements, and risk management principles.
Experience in strategic partnerships, investor relations, and stakeholder management.
Excellent leadership, communication, and negotiation skills.
Strong analytical skills with the ability to interpret financial reports, market trends, and business performance metrics.
Experience working with regulators, policymakers, and industry associations in the financial services and fintech sectors.
Strategic thinking and problem-solving skills.
Strong leadership and team-building capabilities.
Excellent financial acumen and business judgment.
Strong negotiation and stakeholder management skills.
Ability to drive innovation and adapt to emerging financial technologies.
Effective decision-making under uncertainty and complex business environments.
Responsibilities
Strategic Leadership & Business Growth:
Develop and implement the company's long-term vision, mission, and strategic plan to ensure business growth and sustainability.
Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint and enhance financial inclusion.
Spearhead innovation in mobile money solutions, ensuring alignment with emerging financial technologies and customer needs.
Drive expansion strategies including partnerships with banks, telecom operators, merchants, and other financial institutions.
Establish and maintain strong relationships with key stakeholders, including investors, regulatory bodies, financial institutions, and technology partners.
Financial Performance & Risk Management:
Oversee financial management and performance, ensuring profitability, revenue growth, and operational efficiency.
Develop and execute financial plans, budgets, and forecasts to achieve business objectives.
Implement robust risk management policies and compliance frameworks to mitigate financial and operational risks.
Ensure compliance with local and international financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
Operational Excellence & Technology Innovation:
Oversee the development and deployment of innovative mobile money services that improve accessibility, affordability, and usability.
Drive operational efficiency and digital transformation to enhance customer experience and business scalability.
Lead product development initiatives to introduce new payment solutions, remittances, merchant services, and other fintech innovations.
Ensure cybersecurity measures and data protection policies are in place to safeguard customer information and transactions.
Leadership & Team Management:
Build and lead a high-performing executive team, fostering a culture of collaboration, accountability, and continuous improvement.
Provide strategic guidance and mentorship to senior management and employees to enhance productivity and engagement.
Champion diversity, equity, and inclusion within the organisation to create a dynamic and inclusive workplace.
Align team objectives with overall company goals to drive efficiency and high performance.
Regulatory & Compliance Oversight:
Ensure the company operates within legal and regulatory frameworks governing mobile money and financial services.
Liaise with regulatory authorities and government agencies to advocate for favorable policies and industry best practices.
Maintain transparency and corporate governance standards, ensuring compliance with financial and fintech industry regulations.
Benefits
Competitive executive salary with performance-based incentives.
Executive perks, travel allowances, and professional development opportunities.
Opportunity to lead a high-impact organisation driving financial inclusion and economic empowerment.
$108k-180k yearly est. 60d+ ago
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Director Quality and Continuous Improvement
GEA Group 3.5
Director job in Hudson, NH
Responsibilities / Tasks GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.
* Start strong - Medical, dental, and vision coverage begins on your first day
* Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
* Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
* Keep learning - Take advantage of tuition reimbursement to further your education or skillset
* Live well - Our wellness incentive program rewards healthy habits
* Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
* Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
The typical base pay range for this position at the start of employment is expected to be between $140,000 - $160,000 per year + bonus. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not guaranteed compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards.
This position is responsible for leading and overseeing all aspects of Lean Six Sigma and the company's Quality Management System to ensure the highest standards of quality across the production process. You will partner closely with cross-functional teams-including engineering, design, procurement, service, production, and customer service-to drive improvement and sustainability initiatives that enhance product quality, increase production efficiency, and exceed internal and external customer expectations. The successful candidate will serve as a change agent who motivates others and champions a culture grounded in Lean Six Sigma and quality excellence. This role is based at our Hudson office and follows a hybrid work schedule.
Roles and Responsibilities
* Develop and implement a comprehensive quality management and Lean Six Sigma (LSS) system across manufacturing-including welding, sheet metal, metal finishing, and engineering-to meet industry standards and customer requirements.
* Lead, train, and support the quality team, providing guidance, feedback, and accountability to achieve high-quality results.
* Define and monitor quality metrics, goals, and objectives, using data analysis to identify improvement opportunities and preventive actions; collaborate with engineering, design, and CoCs as needed.
* Work with cross-functional teams to identify and resolve quality issues using root cause analysis and corrective/preventive actions.
* Develop and maintain quality control plans and standard operating procedures to ensure consistent quality practices across manufacturing, assembly, and installation.
* Lead quality management and LSS initiatives, including customer complaint resolution, root cause analysis, and implementation of corrective actions.
* Drive continuous improvement using SPC, lean principles, and Six Sigma methodologies to enhance product quality, reduce defects, and increase efficiency.
* Monitor industry trends, regulations, and best practices; provide strategic recommendations to maintain compliance and competitive advantage.
* Build strong relationships with stakeholders to support effective communication and collaboration on quality matters.
* Represent the company in customer audits, quality certifications, and industry events to demonstrate commitment to quality excellence.
* Support LPT NAM procurement with audits and assist engineering in resolving quality or performance issues.
* Partner with Operational Excellence and regional Lean Managers to implement sustainable LSS concepts.
* Encourage teams to challenge the status quo and identify opportunities to improve existing processes.
* Promote positive engagement, motivate teams through change, and help shift traditional mindsets.
* Share LSS best practices, validate cost savings (with Production Managers), and report achievements.
* Collaborate with GEA's LSS organization, coordinators, and local LSS managers.
* Identify LSS training needs and coordinate training across the region.
* Identify potential LSS Belt candidates; train and mentor them through certification.
* Evaluate progress of LSS improvement projects and provide feedback to the Head of Operational Excellence and LSS Steering Committee.
* Ensure adherence to OSHA and GEA safety standards.
* Implement processes to ensure compliance with legal, regulatory, and GEA Group standards.
* Act as a champion of GEA values, aspirations, and objectives for the business and LPT NAM division.
* Perform all other duties as assigned.
* Occasional travel within GEA locations to support audits, training, collaboration, and project execution.
Your Profile / Qualifications
Education:
* Bachelor's degree in Engineering, Management, or a related field.
Professional Experience:
* 10+ years of experience in quality management, preferably in manufacturing.
* Strong understanding of quality management principles, methodologies, and tools (ISO, Six Sigma, etc.).
* Experience working in matrix organizations with the ability to influence and lead without direct authority.
* Experience in change management and exposure to project-based business environments.
Skills & Competencies:
* Fluent in English (verbal and written).
* Strong technical expertise, project management skills, and end-to-end process knowledge.
* Excellent communication and interpersonal skills with the ability to collaborate effectively at all levels and with internal/external stakeholders.
* Strong leadership abilities with proven experience motivating teams, driving change, and achieving measurable results.
* Proficiency with quality management tools and software.
At GEA, we don't just offer jobs, we offer opportunities to thrive, grow, and make an impact.
#engineeringforthebetter
Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Did we spark your interest?
Then please click apply above to access our guided application process.
$140k-160k yearly Auto-Apply 23d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Director job in Concord, NH
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$194.2k yearly 60d+ ago
Nurse Practitioner (NP) - Pain Medicine - $220,000 to $283,000 per year in Coos County, NH
Locumjobsonline
Director job in Milan, NH
Nurse Practitioner | Pain Medicine Location: Coos County, NH Employer: Opportunity Healthcare Pay: $220,000 to $283,000 per year Shift Information: Nights - 5 days Start Date: ASAP
LocumJobsOnline is working with Opportunity Healthcare to find a qualified Pain Med NP in Coos County, New Hampshire, 03588!
Pain Management Nurse Practitioner job in Coos County, NH - offering up to $283,000 for a NP position at a local facility in Coos County. Looking for NP jobs near you? This full-time Pain Management Nurse Practitioner job offers competitive pay, incentives, and dedicated support from Opportunity Healthcare, a leading Advanced Practice agency.
Whether you're a NP relocating to New Hampshire or searching for "Nurse Practitioner jobs near me", this opportunity could be the perfect fit. Located in Coos County, this Nurse Practitioner job is easily accessible for NP's based nearby.
Don't miss out- 'Quick Apply' now to start the application process and connect with a specialized Opportunity recruiter who can match you with additional NP jobs near you.
Job Details
Pay: $220,000-283,000/Yr
Job Incentives: wRVU bonus potential On-call compensation up to $10,000 citizenship bonus annually Commencement bonus Relocation assistance Educational Loan Reimbursement CME funds + 2 weeks CME time Vacation: 5 weeks Full benefits: Health, dental, vision, life, dis
Specialty: Pain Management
Location: Coos County, NH
Job #: 25-00709
Benefits
Specialty-focused recruiters
Dedicated credentialing & onboarding team
Dedicated travel & housing assistance
Malpractice Insurance, including tail insurance for assignments
Licensing support
$750 Referral bonus
Opportunity Healthcare - An Agency You Can Trust
Opportunity Healthcare is a trusted leader in Nurse Practitioner jobs, connecting talented NPs with full-time NP jobs tailored to their unique skills and career aspirations. With over 50 years of expertise in Advanced Provider staffing, we specialize in helping Nurse Practitioners find rewarding Nurse Practitioner jobs across a variety of specialties and locations. Our nationwide network ensures that NPs searching for NP jobs near me can find roles that align with their career goals. Whether you're seeking career stability, opportunities for growth, or New grad NP jobs, we provide a seamless experience, from personalized job matching to credentialing and onboarding. Choose Opportunity Healthcare for Nurse Practitioner jobs that empower you to thrive and make a meaningful impact.
About Opportunity Healthcare
Opportunity Healthcare is a leading locum tenens agency & Advanced Practice provider, offering nationwide staffing for both staff & locum tenens jobs. We specialize in Nurse Practitioner (NP), Physician Assistant (PA), CRNA jobs. With our team's dedication & specialized experience in Advanced Practice Nurses, we provide a single point of contact, expedited services, & focused approach to meeting the needs of our providers. Our service philosophy isn't driven by volume, deadlines, or sales metrics; it's centered on people, their professions, and enhancing the lives of our nurses & the patients they serve.
1634356EXPPLAT
$74k-137k yearly est. 1d ago
Director of Adult Services
Monadnock Family Services 3.2
Director job in Keene, NH
Full-time Description
Monadnock Family Services (MFS) is seeking a Director of Adult Services who will be responsible for the co-leadership and -management of the Adult Services programs for the agency consistent with the organization's mission and resources and in compliance with appropriate laws, rules, regulations and accreditation requirements in collaboration with the lead psychiatric care provider, when applicable. Current programs and services for which the Director of Adult Services provides programmatic and operational oversight include adult and older adult outpatient therapy and case management, InSHAPE, Supported Employment, Restorative Partial Hospitalization program, and the Lodge. The Director of the Adult Services program will also have shared oversight of the Adult Clinical Internship Program.
The Director serves as member of the Monadnock Family Services (MFS) Senior Management Team, and represents Adult Services to the Division of Behavioral Health and the surrounding community. The Director of Adult Services will prioritize initiatives that promote timely access to care for community residents who need and are eligible to receive behavioral healthcare from MFS, in accordance with their individual needs and in compliance with State regulations and agency policies. The Director will identify and develop behavioral health services consistent with community or funder needs and the MFS Strategic Plan. S/he will supervise and monitor performance outcomes of Adult Services and assist in the development of annual budgets in collaboration with MFS's Executive Team.
Requirements
Licensed as an independent clinical practitioner in the state of New Hampshire
Master's Degree in a clinical behavioral healthcare field
At least five years post masters experience and at least three years post license experience
Demonstrated progressive administrative and direct clinical experience serving adults through a range of behavioral health outpatient services
Supervision, program development, and organizational and leadership skills
Demonstrated ability to work collaboratively with community groups and organizations
Demonstrated commitment to community behavioral health
$116k-184k yearly est. 60d+ ago
State Director (Home Healthcare)
Wealthy Group of Companies
Director job in Concord, NH
Our organization specializes in non-skilled home care services, dedicated to simplifying the Medicaid waiver enrollment process for caregivers and their loved ones across multiple states. We are actively expanding into New Hampshire, bringing our decades of expertise to guide families through state-funded programs, ensuring financial support for caregivers while delivering compassionate, high-quality care in the comfort of home. Our commitment extends beyond enrollment, offering ongoing training, resources, and a supportive community to empower caregivers and enhance the caregiving experience.
The State Director for New Hampshire will lead the strategic and operational oversight of our non-skilled home care services as we establish and grow our presence in the state. This pivotal leadership role involves driving program growth, managing regional operations, and fostering partnerships with local healthcare providers, community organizations, and state agencies to support our expansion. The State Director will champion our mission to provide accessible, high-quality care while ensuring caregivers are supported through streamlined Medicaid processes and comprehensive resources, laying the foundation for continued growth in New Hampshire.
Responsibilities
Oversee the implementation and management of non-skilled home care services in New Hampshire, ensuring alignment with state regulations and Medicaid waiver program requirements.
Develop and execute strategic plans to establish and expand program reach, increase enrollment in Medicaid waiver programs, and enhance service delivery as the organization grows in New Hampshire.
Build and maintain relationships with local healthcare providers, community organizations, and state agencies to promote services and secure referral networks during the expansion phase.
Monitor and ensure compliance with New Hampshire Medicaid waiver program guidelines, including eligibility criteria, documentation, and reporting standards.
Lead a team of care coordinators and support staff, providing training, mentorship, and performance evaluations to ensure high-quality service delivery as the program scales.
Analyze program performance metrics, such as client satisfaction, caregiver retention, and enrollment success rates, to drive continuous improvement and support growth objectives.
Collaborate with internal teams to develop and distribute educational resources and training materials tailored to non-skilled home care and Medicaid waiver processes.
Represent the organization at state-level meetings, industry events, and community outreach initiatives to advocate for non-skilled home care services and build brand presence in New Hampshire.
Manage regional budgets, allocate resources effectively, and ensure financial sustainability of programs in compliance with state funding requirements during expansion.
Address client and caregiver concerns promptly, ensuring a compassionate and responsive approach to service delivery as the organization grows.
Qualifications
Bachelor's degree in Healthcare Administration, Social Work, Business Administration, or a related field; Master's degree preferred.
Minimum of 5 years of experience in home health, with at least 3 years in non-skilled home care and demonstrated expertise in Medicaid waiver programs.
Proven leadership experience in managing teams and overseeing regional operations in a healthcare or home care setting, preferably during organizational growth or market expansion.
In-depth knowledge of New Hampshire's Medicaid waiver programs, including eligibility requirements, application processes, and compliance standards.
Strong understanding of non-skilled home care services, such as personal care, companionship, and light housekeeping, with a focus on client-centered care.
Excellent communication and interpersonal skills to build relationships with stakeholders, including healthcare providers, state agencies, and community organizations, to support expansion efforts.
Ability to analyze data, track performance metrics, and implement strategies to improve program outcomes in a growing market.
Proficiency in budgeting, resource allocation, and financial management within a healthcare or non-profit environment.
Valid driver's license and willingness to travel within New Hampshire as needed for community engagement and partnership development during the expansion phase.
Commitment to fostering a supportive and inclusive environment for caregivers and clients as the organization grows.
Compensation
Base Salary: $90,000-$150,000 annually, commensurate with experience and qualifications.
Performance Incentives: Opportunity for bonuses based on program growth, enrollment targets, and client satisfaction metrics in New Hampshire.
Paid Time Off: Generous vacation, sick leave, and personal days.
$90k-150k yearly Auto-Apply 60d+ ago
Business Unit Director
Amphenol TCS
Director job in Nashua, NH
Job Description
Business Unit Director - CBS
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We have design, sales, and manufacturing locations globally and are currently seeking a Business Unit Director to lead a customer-focused segment of our Cable Backplane Business Unit.
High speed cable backplane systems enable most of the world's IT and datacom; including leading the way for the AI/ML revolution; and require some of the most advanced manufacturing technologies, and highest levels of precision, in the engineering world. These challenges require the most creative, technical minds, and ultimately provide the most rewarding experience for an employee.
Assigned to a specific, OEM, Tier 1 strategic account, the Business Unit Director will be responsible for the full ownership of the customer within the Cable Backplane Business Unit. This role operates in a matrixed organization to drive Engineering, Product Management, Marketing, NPI, Operations, Finance, Program Management, and Quality with the goal of providing a world-class customer experience. Reporting into the Business Unit General Manager, the BUD will set the strategic direction for a specific customer, drive business development, ensure operational excellence, and foster a high-performance culture across a geographically dispersed team of indirect reports.
RESPONSIBILITIES:
For a specific customer, lead a matrixed team within the business, indirectly managing Manufacturing, Engineering, Sales/Marketing, Finance, and Operations teams to meet customer needs and influence product roadmaps
Account P&L ownership (revenue exceeding $100M per year); leading cost improvement initiatives, pricing negotiations and related contracts, inventory management, etc.
Collaborate closely with Product Management team to ensure customers are receiving the right solutions at the right time
Work with engineering and operations for execution to deliver world class, high performing customer solutions
Partner with Quality organization to ensure any issues are resolved in a timely manner, ensuring customer satisfaction at all stages
Work with the Product team to define and execute the customer-specific strategic roadmap for product development, market expansion, and operational efficiency
Own the customer relationship end-to-end, supporting the front-end of the business
Establish and monitor KPIs to drive accountability, performance, and continuous improvement across all departments
Cultivate a customer-first mindset by engaging directly with key customers and channel partners to strengthen relationships and identify growth opportunities
Champion cross-functional collaboration to ensure timely and successful product launches aligned with customer needs
Influence and operate within the broader High Speed Products Group, pulling in sister business unit stakeholders where relevant to expand the opportunity funnel
Represent the business unit in executive and corporate reviews, ensuring alignment with broader organizational goals
Ensure compliance with corporate policies and support enterprise-wide initiatives
QUALIFICATIONS:
Bachelor's degree in Engineering; advanced degree preferred
10+ years of senior leadership experience, including customer facing experience in a manufacturing or industrial environment
Industry and customer knowledge of Telecom/Datacom market segments (Mobile Networks, Storage, Servers, Routers, Switches, etc.)
Well organized and comfortable working in a matrixed environment with ability to communicate effectively with cross functional, geographically dispersed and culturally diverse marketing, engineering, quality and manufacturing teams, vendors and customers
Proven track record in strategic planning, operational leadership, market development, and financial management
Exceptional leadership, communication, and organizational skills
Strong analytical and problem-solving capabilities with a bias for action
Ability to inspire and lead cross-functional teams toward ambitious goals
Willingness and ability to travel domestically and internationally up to 40%
$101k-147k yearly est. 29d ago
Chief Advancement Officer
Community Action Partne
Director job in Dover, NH
Chief Advancement Officer
Community Action Partnership of Strafford County
Dover, New Hampshire
Compensation: $90,000-$115,000 (DOE) + comprehensive benefits
Executive Opportunity
Community Action Partnership of Strafford County (CAPSC), a highly respected nonprofit organization with a 60-year history of service, seeks a seasoned Chief Advancement Officer (CAO) to lead and elevate its fundraising, communications, and community engagement functions. This is a pivotal executive leadership role for a results-driven advancement professional who thrives in mission-centered, complex organizations.
CAPSC operates with an annual budget of approximately $19 million and a staff of 147, delivering essential services-including food security, housing, early childhood education, utilities assistance, transportation, and emergency shelter-across 13 communities in Strafford County, New Hampshire.
Position Summary
Reporting directly to the Chief Executive Officer and partnering closely with the Board of Directors, the Chief Advancement Officer will provide strategic vision and operational leadership for all philanthropic and advancement activities. The CAO will be responsible for growing and diversifying revenue, strengthening donor and community relationships, enhancing brand visibility, and leveraging data to inform strategy and measure impact.
This role oversees a multidisciplinary Advancement team and serves as a key member of the senior leadership team, contributing to agency-wide strategy, sustainability, and organizational growth.
Key Responsibilities
• Lead and execute a comprehensive advancement strategy encompassing major gifts, annual giving, corporate and foundation partnerships, grants, planned giving, communications, marketing, and special events
• Serve as a principal relationship-builder for CAPSC, personally cultivating and stewarding major donors and key institutional partners
• Advise and support the CEO and Board in fundraising strategy, donor engagement, and external relations
• Oversee brand management, marketing, and communications to advance fundraising and client service goals
• Direct advancement data strategy, including collection, analysis, dashboards, and reporting to inform executive and Board decision-making
• Ensure strong systems for donor management, gift tracking, and performance measurement
• Lead, mentor, and develop a high-performing Advancement team
• Partner with executive leadership on cross-functional strategic initiatives that strengthen CAPSC's long-term impact and sustainability
Ideal Candidate Profile
• Bachelor's degree required; advanced degree a plus
• Minimum of five years of progressive senior-level fundraising leadership with demonstrated revenue growth
• Proven success in major gifts and relationship-driven philanthropy
• Experience working effectively with Boards, executive leadership, and diverse external stakeholders
• Strategic thinker with strong execution skills and attention to detail
• Demonstrated ability to lead teams, manage budgets, and drive organizational change
• High level of professionalism, integrity, and passion for community-based mission work
• Comfortable working evenings and weekends as needed to support advancement activities
Compensation & Benefits
CAPSC offers a competitive compensation package, including comprehensive medical, dental, and vision coverage; 403(b) retirement plan; generous paid time off; twelve paid holidays; flexible spending accounts; childcare reimbursement; life and disability insurance; and work/life support resources.
Application Process
Interested candidates should submit a resume, cover letter, and three professional references
$90k-115k yearly Auto-Apply 7d ago
Department Director of Research Operations - Orthopaedics
Dartmouth Health
Director job in Lebanon, NH
Provides oversight for the fiscal management and strategy of clinical research operations at Dartmouth-Hitchcock at the Department or Center level, encompassing research compliance, clinical trial contracting, and clinical trial coordination.
Responsibilities
* Provides oversight and management of divisional research (basic and clinical) as well as programmatic grant staff, ensuring quality and success of research endeavors.
* Works collaboratively with the Office of Research Operations (ORO) Director of Research Finance, ORO finance team, and departmental partners to direct the management and administration of the financial operations of divisional portfolio, including award accounting and contracting issues.
* Leads efforts to ensure effective team dynamics and teamwork to maximize productivity, ensure researcher and staff satisfaction, and minimize staff turnover while maintaining high quality standards.
* Collaborates with research staff and leadership as well as other functional groups, across multiple projects, to ensure timelines and financial goals are being met.
* Initiates, leads, develops and implements process improvement efforts across coverage area.
* Development and implementation of process improvements and guidelines (including SOPs) for the coverage area, subject to institutional guidelines.
* In collaboration with the ORO, directs and oversees research functions for the operational area, subject to established institutional developed processes, striving to promote conduct of safe, compliant, and high-quality research.
* Monitors and analyzes metrics for workload volume, productivity, utilization and other metrics to ensure projects are conducted with optimal efficiency for the operational area.
* Initiates, leads, develops and implements efforts including training, staff development, process improvements, quality management and other initiatives for the operational area.
* Collaborates with Faculty Leaders, Directors, Managers, and other functional group key representatives.
* Monitors and manages budget and quality adherence in research operations for the operational area.
* Interviews job candidates and makes hiring decisions for positions across divisional research.
* Actively participates in appropriate divisional leadership meetings, department meetings and organizational meetings.
* Convenes regular research / advisory committee meetings for the operational area where proposed protocols are presented to the group and divisional decisions are made whether to accept or include a study based on business and scientific evidence.
* Serves as leadership resource for staff and cross-functional personnel regarding the operational aspects of clinical research for the operational area.
* Develop budgets and perform operational assessments of Investigator Initiated protocols for the operational area.
* Performs other duties as required or assigned.
* Oversees efforts to secure external funding (federal, foundation, industry, and philanthropic sources).
* Supports faculty and trainees in developing and writing competitive grant proposals and managing awards.
* Mentors junior investigators in career development, publication strategies, and grant writing.
Qualifications
* Master’s degree with 5 years of clinical research, or the equivalent experience required.
* Prior experience supervising staff required.
* A strong clinical research regulatory background required.
* Excellent written and oral communications skills, including ability to speak in front of groups required.
* Knowledge of GCP and FDA research is required.
* Ability to perform regulatory research, interact productively in a wide variety of situations, and command the respect and confidence of broad members, faculty, and research staff required.
* Knowledge of computer databases and general computing software is essential, and experience with clinical trial management system is desired.
Required Licensure/Certifications
- Certification as CCRP through the Society of Clinical Research Associates (SOCRA) or CCRC or CCRA through the Association of Clinical Research Professionals (ACRP) required within one year of hire.
* Remote:Hybrid Remote
* Area of Interest:Professional/Management
* Pay Range:$122,595.20/Yr. - $196,144.00/Yr. (Based on 40 hours per week, otherwise pro rata)
* FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week
* Shift:Day
* Job ID:36579
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
$122.6k-196.1k yearly 10d ago
Director, Portfolio Strategy & Planning
Idexx Laboratories, Inc. 4.8
Director job in New Hampshire
The Director, Portfolio Strategy & Planning is a strategic partner to the EVP of Reference Labs, BioAnalytics, Water, LPD (Livestock Poultry Dairy) & IT, supporting a broad portfolio that includes four business lines as well as Information Technology and Information Security.
This role supports the EVP and their leadership team in driving key strategic, operational, and cultural initiatives that enable business growth and transformation. This highly collaborative role is responsible for driving enterprise goal tracking, maintaining alignment on key priorities, and enabling cross-functional initiatives. The Director acts as an integrator and influencer - ensuring clarity, focus, and momentum across the organization.
In this role, you will be responsible for:
Portfolio Productivity and Effectiveness
* Partner with the EVP's front office (administration, HR, and finance) to increase productivity by driving a cohesive approach to key business activities, including strategic planning, budget development, resource allocation, communications strategy, and stakeholder management
* Create and maintain systems and processes to ensure effective meeting preparation and facilitation, communication of outcomes, and follow through on decisions and actions.
* Develop and manage a disciplined agenda for extended leadership team meetings, townhalls, and offsites; to include topic selection, content management, and tracking and follow up for action items.
* Foster a culture of innovation, accountability, and continuous improvement
Business Insights, Research and Analytics
* Provide portfolio, business, and sector insights by performing research, as well as quantitative and qualitative analyses, often in connection with key strategic questions, competitive intelligence gathering, and executive presentations
* Work cross-functionally with key stakeholders and SMEs, playing a key role in collecting, analysing, interpreting, and synthesizing a wide range of internal or external materials, datasets and financial information, to extract and provide valuable insights, recommendations to support decision-making, and shape key messages and relevant content development for leadership communications.
Enterprise Goal Planning and Performance Review
* Lead and oversee the annual portfolio goal setting process
* Manage and optimize execution, driving rigor around process and timeline, senior leadership alignment, cascaded distribution, and accountability for outcomes
* Manage and prepare annual and quarterly reviews and reporting
Strategic Initiative Program Management
* Drive key initiatives and programs; holding accountability for the planning and delivery of projects (short and long duration)
* Enable teams to operate effectively, removing barriers and facilitating decision-making, while ensuring business unit and functional leaders retain responsibility for their respective areas
Event Preparation and Communications
* Ensure that the EVP is briefed, and materials are prepared for a wide range of internal and external stakeholder activities such as board meetings and investor conferences.
* Lead the design, development and preparation of EVP communications, including key messages and presentation materials.
What You Will Need To Succeed:
* Master's degree (MBA or equivalent) preferred
* General Business Experience: Wide and deep experience demonstrating expert functional competence (10+ years), including roles requiring structured problem‑solving, analytical rigor, and cross‑functional business insight.
* Managerial Experience: Proven experience interpreting strategy and setting/delivering team objectives within medium to long‑term time horizons (5+ years), with demonstrated ability to lead through ambiguity and drive alignment across diverse stakeholders.
* Strategic & Enterprise Exposure: Track record operating in complex, matrixed environments with meaningful responsibility for cross‑functional strategy execution, transformation, or enterprise‑level initiatives
* Proven experience in strategy, operations, or transformation roles within a global, matrixed organization
* Demonstrated ability to influence senior executives across multiple business units and functions
* Strong financial and analytical acumen, including advanced modeling skills
* Exceptional written and verbal communication, including executive presentation skills
* High integrity, authenticity, and ability to handle sensitive information with discretion
* Collaborative, relationship-oriented, and adept at influencing without direct authority
* Location: It is required that this role be on-site at our corporate HQ in Westbrook, Maine. Please be driving distance to our corporate office. Alternatively, we will consider individuals who are willing to relocate to Maine for this role.
What you can expect from us:
* Base annual salary target: $180000 - 200000 (yes, we do have flexibility if needed)
* Opportunity for annual cash bonus as well as yearly equity award
* Health / Dental / Vision Benefits Day-One
* 5% matching 401k
* Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-EV1
$180k-200k yearly Auto-Apply 4d ago
Principal Value Realization Leader
UKG 4.6
Director job in Concord, NH
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team **
The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value.
**About the Role **
We are seeking a highly motivated Value Realization Leader to join our ESE team. In this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors.
**Responsibilities:**
Strategy Execution & Alignment
- Develop and drive the translation of enterprise and ESE product strategies into executable, outcome-driven plans that shape and influence business direction.
- Lead strategic alignment across functions by ensuring initiatives and programs reinforce enterprise priorities, proactively managing trade-offs, and optimizing portfolio-level interdependencies.
- Partner with senior business and product leaders to set enterprise-wide value realization targets and define success measures that guide investment and execution decisions.
Value Realization & Impact Tracking
- Manage the entire life cycle of value delivery for projects and programs, from ideation to post-delivery evaluation.
- Establish KPIs linked to business outcomes (revenue, cost, customer experience).
- Track realized value post-launch and drive accountability for sustained results.
- Continuously improve delivery velocity, adoption, and return on investment.
Orchestration & Execution Excellence
- Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value.
- Coordinate across ESE product, engineering, and business functions to ensure cohesive execution.
- Anticipate delivery risks, surface decisions, and remove blockers proactively.
- Maintain agility through iteration, feedback loops, and continuous improvement.
Advisory & Influence
- Serve as a trusted advisor to executives and initiative sponsors.
- Apply structured problem-solving and consulting-style frameworks to shape decisions and outcomes.
- Communicate progress through business storytelling and outcome-based narratives
Change Leadership & Talent Development
- Lead organizational adoption of new capabilities and processes.
- Shape mindsets and behaviors to sustain impact beyond project completion.
- Coach and mentor teams to build outcome orientation and business fluency.
**About You**
**Basic Qualifications:**
- Bachelor's degree in Business, Engineering, Computer Science, or a related field.
- 12+ years of experience in program management, strategy execution, or transformation leadership roles.
- Proven track record delivering measurable business outcomes in cross-functional environments.
- Strong business and technical fluency; able to navigate both executive discussions and delivery details.
- Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) and digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management) initiatives
- Experience in product-led or technology-driven organizations preferred.
- Consulting or advisory background a strong plus.
**Preferred Qualifications:**
- Master's degree in Computer Science, Engineering, or a related field
- Experience with large-scale system architecture and Lean Portfolio Management.
- Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps).
- Certifications such as PMP, PgMP, PMI-ACP, CSM, LPM are preferred.
- Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools
- Agile coach experience a plus
**Core Competencies**
- Value Orientation | Strategic Alignment | Business Acumen
- Technical / Product Literacy | Problem Solving | Agility
- Stakeholder Influence | Change Leadership | Talent Development
- Driver of Results and Self Driven
**Success Measures:**
- % of initiatives meeting or exceeding business value targets
- Time-to-value reduction across key programs
- Adoption and utilization rates of delivered solutions
- Executive stakeholder satisfaction and confidence
- Demonstrated uplift in team maturity and delivery culture
**Travel Requirement:**
15% Travel
This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $145,600 to $172,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$145.6k-172k yearly 10d ago
Director, Corporate Finance
Finger Lakes Technologies Grp 3.6
Director job in Portsmouth, NH
FirstLight is a leading telecommunications company dedicated to providing cutting-edge communication solutions to our customers. We are committed to innovation, reliability, and customer satisfaction. As we continue to grow and expand our services, we are seeking a talented Director, Corporate Finance, to join the team.
Job Summary:
The Director, Corporate Finance, will lead financial planning and capital strategy efforts for the company, with a focus on debt management, banking relationships, and strategic transactions. This role is central to supporting the company's capital-intensive fiber network expansion and M&A activity, ensuring financial resources are effectively deployed to maximize growth and shareholder value. The Director plays a key role in the CFO department and will partner closely with Sales, Operations, and Accounting teams.
Key Responsibilities:
* Lead development and maintenance of detailed financial and banking models to evaluate debt structures, financing arrangements, and capital deployment strategies.
* Assist on relationships with banks, credit facilities, and lenders; oversee compliance with debt covenants and reporting requirements.
* Provide strategic financial analysis for acquisitions, joint ventures, partnerships, and other corporate transactions.
* Partner with FP&A to incorporate financing and capital markets assumptions into budgets, forecasts, and long-range plans.
* Drive scenario and sensitivity analyses to assess liquidity, leverage, and capital structure under varying market conditions.
* Support debt and equity capital raises, refinancing activities, and negotiations with financial institutions.
* Monitor industry trends, market benchmarks, and competitive activity to inform corporate finance strategy.
* Serve as a senior finance advisor on ROI and payback analyses for fiber builds, network expansion, and new market entry.
Qualifications:
* Bachelor's degree in Finance, Accounting, Economics, or related field; MBA, CFA, or CPA strongly preferred.
* 8-12 years of progressive experience in corporate finance, investment banking, infrastructure/telecom finance, or private equity.
* Expertise in financial modeling, valuation, and capital structure analysis (DCF, IRR, ROI, payback, leverage metrics).
* Strong knowledge of debt instruments, credit facilities, and capital markets transactions.
* Demonstrated experience in M&A evaluation and execution.
* Excellent communication skills with the ability to present to senior executives, boards, and external stakeholders.
* Proven ability to manage multiple priorities in a fast-paced, growth-oriented environment.
Skills:
* Experience in the telecom, fiber, utilities, or infrastructure sectors.
* Familiarity with key telecom metrics such as ARPU, churn, and network build economics.
* Track record of leading lender presentations, due diligence processes, and capital market transactions.
* Strong relationships with banking, infrastructure, or PE communities a plus.
Benefits and Compensation:
FirstLight offers a competitive benefits package including a comprehensive medical benefit, tuition reimbursement, paid time off, 401(k) and flexible work arrangements.
Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive.
About FirstLight:
FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.
$128k-188k yearly est. 60d+ ago
Principal Compensation Partner
Pagerduty 3.8
Director job in Concord, NH
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Principal Compensation Partner** to join our diverse, customer-focused team! As Principal Compensation Partner, you will report to and partner closely with the Director of Global Compensation to build and refine PagerDuty's global broad-based compensation programs to better attract and retain key talent, as well as align with the business's strategic and financial goals. You will be empowered to identify opportunities and execute efforts to improve our service delivery model and content, and to scale and automate our processes. The ideal candidate will have proven experience in successfully collaborating cross-functionally with HR Business Partners and business leaders to lead the design and implementation of broad-based compensation programs globally.
**Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.**
**KEY RESPONSIBILITIES:**
+ Partner with the Director of Compensation to design, implement, and regularly evaluate PagerDuty's global compensation programs and processes, including base pay and incentive programs, salary range and job title frameworks, career architectures and merit/promotion guidelines
+ Collaborate and consult with senior leadership and HR Business Partners to create solutions and ensure that compensation programs meet the demands of the ever changing talent and economic market and are competitive.
+ Provide day-to-day guidance to HRBPs, Recruiters, and people leaders on exception requests and pay decisions.
+ Act as the project manager and key contributor to the compensation review/merit process.
+ Network with industry peers to evaluate trends to ensure market competitiveness of all programs and offerings
+ Partner with our Executive Compensation Partner on long-term incentive/stock compensation market evaluation and administration and other executive compensation matters as needed.
+ Ensure accuracy and integrity of HR data by partnering with the People Operations and HRIS teams to conduct regular audits and quality control measures, implementing automation of audits to reduce manual work.
+ Provide occasional mentoring to other members of the Compensation and broader Total Rewards team.
**BASIC QUALIFICATIONS:**
+ **Minimum 8 years** experience as a compensation professional, with a mix of experience as a direct partner to the business and as a program manager and/or analyst, primarily for a global organization; or transferable relevant experience.
+ Ability to successfully lead by influence, work independently with high-level guidance, and meet deadlines in a fast-paced, dynamic environment.
+ Proven experience successfully managing large, cross-functional projects
+ Excellent communication skills, both verbal and written, with the ability to present and translate complex data and insights in consultation to diverse stakeholders.
+ Critical and curious thinker with a focus on data-driven recommendations, automation attention to detail, accuracy, and confidentiality.
+ Proven ability to effectively collaborate and influence outcomes while not being directly responsible for final decisions
+ Familiarity with HRIS systems,reporting tools and/or using AI or automation tools
+ Strong global knowledge of labor laws, regulations, and industry standards related to compensation and HR analytics
**PREFERRED QUALIFICATIONS:**
+ Experience in a high tech public B2B SaaS organization.
+ Hands-on experience with Workday HCM and Advanced Compensation, particularly as it relates to administering a compensation review process Previous experience successfully managing companywide compensation review and planning cycles
+ Experience designing and implementing a new or redesigned job architecture and related compensation framework
+ Knowledge of global statutory compensation requirements..Expertise in statistical analysis, data modeling, and visualization techniques.Experience as an agent in an HR support ticketing system, as we use Jira for intake of most requests.
The base salary range for this position is 147,000 - 246,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$105k-136k yearly est. 38d ago
Director of Operations
W.S. Badger Company
Director job in Gilsum, NH
The Director of Operations supports the Badger mission as a results-driven and strategic leader of the manufacturing, supply chain, and quality systems for our growing portfolio of OTC topical products and cosmetics. This role is pivotal in ensuring end-to-end operational excellence across formulation, manufacturing, filling, packaging, warehousing, and regulatory compliance. The ideal candidate will have significant leadership experience in FDA-regulated manufacturing environments and a passion for developing high-performing teams in a fast-paced, consumer-focused business.
Essential Responsibilities:
Operational Leadership and Department Management
· Oversees all operational functions, including production, supply chain, procurement, quality assurance, and logistics, ensuring alignment with company growth goals and regulatory requirements (FDA, cGMP, ISO).
· Drives operational strategy focused on continuous improvement, lean manufacturing principles, and supply chain optimization.
· Leads departmental change initiatives and drives adoption of company-wide changes within reporting teams.
· Conducts short-term and long-range capacity planning and cost-benefit analysis for systems, facility, and equipment enhancements.
· Partners with R&D and Quality teams to support new product introductions, scale-up of formulations, and technical transfer processes for effective transition to internal operations or third-party manufacturing.
· Oversees supply chain/inventory strategy in coordination with the Inventory Manager and Controller.
· Works with the Quality Manager and Operations Manager to ensure rigorous compliance with FDA regulations, Good Manufacturing Practices (GMP), OTC drug monographs, and cosmetic labeling laws.
· Establishes and monitors KPIs across Operations and Quality to track output, cost control, waste reduction, labor efficiency, and quality performance.
· Oversee the sourcing, set-up, and performance evaluations of all third-party manufacturers.
· Directs capital planning, equipment procurement, and facility improvements to support capacity growth and efficiency.
· Owns departmental resource planning and budgeting.
· Ensure safe, ethical, and legally compliant work environments by promptly addressing or escalating safety or ethical concerns.
· Drives environmentally responsible operational practices in line with Badger's sustainability values.
· Anticipates and manages risks that could impact departmental or cross-functional operations.
People Leadership Responsibilities
· Oversees the Operations Manager, Inventory Manager, Sourcing & Purchasing Manager, and Quality Manager.
· Models company mission and principles through day-to-day actions and strategic decisions, setting a standard for ethical and purpose-driven leadership.
· Provides leadership, training, and guidance to managers and teams, cultivating a healthy, mission-aligned, and productive workplace culture.
· Leads performance management processes, including conducting check-ins for new team members, facilitating Alignment Building Process meetings, managing complex performance issues with HR support, and making exit decisions for departmental staff.
· Drives employee development and succession planning within reporting departments.
· Resolves complex conflicts and facilitates consensus among diverse stakeholders. Makes critical independent decisions and ensures alignment between conflicting parties.
· Facilitates interdepartmental and departmental meetings and develops effective communication strategies to align teams and support organizational goals. Represents departments in Strategy Team meetings and other company events.
· Balances multiple departmental and organizational priorities, effectively resolving competing needs between the business, departments, and individuals.
· Fosters inclusive team environments by actively seeking diverse perspectives during discussions and decision-making processes.
Requirements
· Bachelor's degree in Operations Management, Engineering, Supply Chain, or a related field (MBA or advanced technical degree preferred).
· Minimum 10 years of experience in operations leadership, with at least 5 years in a regulated OTC and/or cosmetic manufacturing environment.
· Proven success managing full-scale production, including manufacturing, filling, and packaging of creams, gels, lotions, and liquids.
· Deep understanding of FDA regulatory requirements for OTC drugs and cosmetics.
· Strong working knowledge of cGMP, 21 CFR 210/211, OTC drug monographs, and ISO standards.
· Experience implementing Lean, Six Sigma, or other continuous improvement methodologies.
· Exceptional leadership and team-building skills with the ability to lead cross-functional initiatives.
· Strong project management, budgetary, and analytical skills.
· Proficient in ERP/MRP systems (e.g., Syspro, NetSuite, SAP) and production planning tools.
Physical Requirements:
Employee should be able to perform the essential functions of the job with or without reasonable accommodations
Minimum starting pay $110,000, commensurate on experience
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Wellness Resources
$110k yearly Auto-Apply 11d ago
Director of Operations
Provision People
Director job in Rochester, NH
Our award-winning client is seeking a Director of Operations to join their team. As the Director of Operations, you will be responsible for the day-to-day management of our Innovations Center, Fulfillment Center, and Print Production Design Studio. You will play a pivotal role in ensuring operational excellence, driving efficiency, and fostering a culture of innovation.
Responsibilities:
Develop and implement operational policies and procedures to optimize efficiency and effectiveness.
Continuously identify opportunities to enhance processes, reduce costs, and improve quality using Lean Manufacturing, Six Sigma, and other methodologies.
Ensure compliance with ISO 9001 or ISO 13485 standards and maintain a strong focus on quality throughout the organization.
Create a safe and healthy work environment for all employees, adhering to safety regulations and best practices.
Build and maintain strong relationships with suppliers, negotiate favorable terms, and ensure timely delivery of materials.
Address customer inquiries and concerns promptly, ensuring high levels of customer satisfaction.
Foster a positive and collaborative work environment, motivating and empowering your team to achieve their goals.
Assist with budgeting, reporting, and financial planning.
Required Qualifications:
Bachelor's degree in Materials, Plastics, Textiles, or Chemical Engineering.
10+ years of experience in the textiles, coatings, or plastics industry.
Proven track record in operational management, with experience in Lean Manufacturing, Six Sigma, and quality management systems.
Strong leadership skills and ability to motivate and inspire teams.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Willingness to travel domestically and internationally as needed.
$71k-120k yearly est. 60d+ ago
Operations Director
RL People
Director job in Rochester, NH
Job Description Operations Director - Rochester, NH
Industry: Electronics Manufacturing • IT Asset Disposition • Operations Leadership
A fast-growing electronics manufacturing and asset disposition company is seeking an Operations Director to lead and transform their facility in Rochester, NH. This hands-on role is pivotal to the business, offering the opportunity to create structure, drive accountability, and deliver operational excellence at a site with a team of 30 employees.
What You'll Do
Lead day-to-day manufacturing and ITAD operations, instilling discipline, structure, and process.
Implement core management routines including team kick-offs, KPI tracking, and performance reviews.
Drive Lean and Six Sigma initiatives to improve productivity and reduce waste.
Coach and develop Production Managers and team leaders to ensure consistent execution and performance.
Collaborate cross-functionally with IT, admin, and production teams to streamline operations.
Establish operational standards and enforce processes to achieve business objectives.
Who You Are
Proven leadership experience in electronics manufacturing or a related high-tech environment.
Strong knowledge and experience with Lean/Six Sigma methodologies (Green or Black Belt preferred).
Hands-on, decisive leader who thrives in transformation or turnaround environments.
Excellent coaching and team development skills.
ITAD experience is a plus but not required; primary focus is strong operational leadership.
Results-oriented, organized, and able to drive accountability across multiple teams.
Why This Role Is Exciting
This is a rare opportunity to make an immediate and visible impact, building a high-performing team and bringing structure to underperforming operations. The role offers a competitive salary and the chance to lead a critical site in a growing, high-tech company.
$71k-120k yearly est. 59d ago
Director of Community Empowerment Department
Granite State Independent Living 4.2
Director job in Concord, NH
Supervisory responsibilities: Independent Living Services (including Access Modification), Employment Services, Work Incentives Planning and Assistance (WIPA) and Peer Support/Mentor Program. The Director of Community Empowerment Department is responsible for overseeing the daily operations, direction, and management of assigned programs. This role supports GSIL's designation as a Center for Independent Living (CIL) through effective administration of funding, compliance with state and federal regulations, program growth, and strategic development. The Director is responsible for program success through supervision of staff, fiscal oversight, compliance monitoring, and representation of GSIL at local, state, and national levels.
Essential functions
Reasonable accommodation will be provided to enable individuals with disabilities to perform these essential functions.
* Support the administration and management of funding and regulations designating GSIL as a Center for Independent Living (CIL).
* Provide supervision and evaluation of program managers and staff.
* Identify and achieve program goals related to growth and reporting.
* Respond to state and federal RFPs and pursue private funding opportunities.
* Manage quality assurance and compliance for assigned programs.
* Manage security clearance compliance for Ticket to Work/WIPA.
* Oversee internal audit reviews for Title VII Part B and Part C.
* Ensure timely and accurate reporting.
* Manage departmental budgets.
* Advocate for employment services for people with disabilities.
* Oversee staff training and development.
* Develop professional relationships with consumers and partners.
* Achieve programmatic and fiscal goals.
* Meet annual performance objectives.
* Develop innovative initiatives.
* Provide training and resources to community partners.
* Perform other duties as assigned.
Competencies
* Strong problem-solving and program development skills.
* Exceptional judgement and creativity.
* Strong communication and organizational skills.
* Ability to comprehend and present details and critical information, including financial information.
* Proficiency in Microsoft Office.
Physical/Mental demands
* Required to sit, use a computer, a telephone and other office equipment and to move throughout the building and attend outside meetings.
* Employee may occasionally need to exert up to 10 pounds of force to lift carry, push or otherwise move objects
Travel required
* Travel throughout the state, including into consumer's home is required.
Required education and experience
* Bachelor's degree in related field.
* At least 2 years of supervisory experience, administration and program development.
Preferred education and experience
* Master's degree.
* Personal experience with disabilities.
* Experience with supportive employment and/or benefits planning programs.
Additional eligibility requirements
* Must pass federal background check.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits:
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Professional development assistance
* Retirement plan
* Tuition reimbursement
About Us
Granite State Independent Living is a statewide non-profit and New Hampshire's only Center for Independent Living, we stay close to our roots with a focus on our 5 core services of education, information, advocacy, support, and transition services for people with disabilities and underserved youth. We can speak and think with authority on behalf of the people we serve and support because we are led by a board of directors and staff of which over 51% are people with disabilities.
We carry out our mission through our Home Care Services, Community-Based Disability Supports and Employment Services. With the help of our local New Hampshire communities, we assist people with the tools for living life independently, so they can change their lives for the better. While much has changed over the years, one thing remains the same; GSIL is committed to the principle of personal choice and direction.
$58k-76k yearly est. 30d ago
Department Director of Research Operations - Orthopaedics
City of Hitchcock 4.0
Director job in Lebanon, NH
Provides oversight for the fiscal management and strategy of clinical research operations at Dartmouth-Hitchcock at the Department or Center level, encompassing research compliance, clinical trial contracting, and clinical trial coordination.
Responsibilities
Provides oversight and management of divisional research (basic and clinical) as well as programmatic grant staff, ensuring quality and success of research endeavors.
Works collaboratively with the Office of Research Operations (ORO) Director of Research Finance, ORO finance team, and departmental partners to direct the management and administration of the financial operations of divisional portfolio, including award accounting and contracting issues.
Leads efforts to ensure effective team dynamics and teamwork to maximize productivity, ensure researcher and staff satisfaction, and minimize staff turnover while maintaining high quality standards.
Collaborates with research staff and leadership as well as other functional groups, across multiple projects, to ensure timelines and financial goals are being met.
Initiates, leads, develops and implements process improvement efforts across coverage area.
Development and implementation of process improvements and guidelines (including SOPs) for the coverage area, subject to institutional guidelines.
In collaboration with the ORO, directs and oversees research functions for the operational area, subject to established institutional developed processes, striving to promote conduct of safe, compliant, and high-quality research.
Monitors and analyzes metrics for workload volume, productivity, utilization and other metrics to ensure projects are conducted with optimal efficiency for the operational area.
Initiates, leads, develops and implements efforts including training, staff development, process improvements, quality management and other initiatives for the operational area.
Collaborates with Faculty Leaders, Directors, Managers, and other functional group key representatives.
Monitors and manages budget and quality adherence in research operations for the operational area.
Interviews job candidates and makes hiring decisions for positions across divisional research.
Actively participates in appropriate divisional leadership meetings, department meetings and organizational meetings.
Convenes regular research / advisory committee meetings for the operational area where proposed protocols are presented to the group and divisional decisions are made whether to accept or include a study based on business and scientific evidence.
Serves as leadership resource for staff and cross-functional personnel regarding the operational aspects of clinical research for the operational area.
Develop budgets and perform operational assessments of Investigator Initiated protocols for the operational area.
Performs other duties as required or assigned.
Oversees efforts to secure external funding (federal, foundation, industry, and philanthropic sources).
Supports faculty and trainees in developing and writing competitive grant proposals and managing awards.
Mentors junior investigators in career development, publication strategies, and grant writing.
Qualifications
Master's degree with 5 years of clinical research, or the equivalent experience required.
Prior experience supervising staff required.
A strong clinical research regulatory background required.
Excellent written and oral communications skills, including ability to speak in front of groups required.
Knowledge of GCP and FDA research is required.
Ability to perform regulatory research, interact productively in a wide variety of situations, and command the respect and confidence of broad members, faculty, and research staff required.
Knowledge of computer databases and general computing software is essential, and experience with clinical trial management system is desired.
Required Licensure/Certifications
Certification as CCRP through the Society of Clinical Research Associates (SOCRA) or CCRC or CCRA through the Association of Clinical Research Professionals (ACRP) required within one year of hire.
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$73k-112k yearly est. Auto-Apply 11d ago
Deputy Human Services Director
City of Lebanon, Nh 3.5
Director job in Lebanon, NH
Are you seeking a dynamic career opportunity in a picturesque setting? Look no further than here at the City of Lebanon! Nestled in the heart of the Upper Valley, Lebanon offers the perfect blend of professional growth and an exceptional quality of life. The City of Lebanon boasts a vibrant and thriving community, with excellent schools, diverse cultural events, and a strong sense of community. Surrounded by the stunning landscapes of New England, Lebanon is a haven for outdoor enthusiasts. Enjoy hiking, biking, skiing, and kayaking, all within minutes of your doorstep. The changing seasons bring a fresh perspective and endless recreational opportunities.
With a diverse economic engine, driven by a unique combination of health institutions, education, corporate headquarters, high tech/bio tech industry, local businesses, and a robust year-round tourist industry based on the plentiful natural resources of the area, Lebanon is an extremely desirable destination. Lebanon's strategic location provides easy access to major cities like Boston, MA, and Montreal, Canada. Enjoy the tranquility of small-town living, while being just a short drive away from metropolitan excitement.
Why Join Us?
* Innovative Work Environment: Be part of a forward-thinking organization that values creativity, collaboration, and continuous improvement. We encourage innovative ideas and provide the resources to bring them to life.
* Career Development: We are committed to your professional growth. Benefit from ongoing training, continuing education, and opportunities for advancement within the City. Your success is our success.
* Work-Life Balance: We understand the importance of a healthy work-life balance. Our flexible work schedules, generous paid time off, comprehensive benefit package, and family friendly policies, ensure that you have the time to enjoy all that Lebanon has to offer. Our low cost, full range of benefits are designed to support your well-being and work-life balance.
* Community Involvement: Make a difference in the community where you work. We support and participate in local initiatives, encouraging our employees to engage in volunteer activities and community projects.
The City of Lebanon is looking for an experienced professional to join the Human Services Department as the Deputy Human Services Director. Although the position is not anticipated to be vacant until June 15, the City seeks to have the successful candidate begin employment a short time prior to that date to allow for transition and overlap. The Deputy Human Services Director provides administrative support to the Director of Human Services, with an emphasis on helping to administer general assistance in a timely, professional, and respectful manner. The employee greets the public, provides appropriate information and referrals, and assists in determining eligibility for the City of Lebanon's General Assistance Program in accordance with the City's General Assistance Program Guidelines and State Statutes. The employee also represents Lebanon Human Services at community meetings and coordinates activities with outside agencies/organizations.
Responsibilities include, but are not limited to:
* Answers telephone, screens calls, schedules appointments, provides information and referral to callers, service providers, and the community. Logs referrals made to other resources.
* Educates Lebanon residents on the General Assistance Program, completing the application for assistance, and providing supporting documentation.
* Assists applicants with completing the application for assistance if applicants are unable to do so.
* Uses a trauma-informed approach when working with applicants.
* Provides advocacy for clients, when necessary, with agencies and vendors (i.e., landlords, utility companies, service providers).
* Enters client information from application for assistance into NH GAP database.
* Contacts landlords, other human service agencies, employers, attorneys, medical providers, banks, and other institutions to collect and/or verify information about an applicant.
* In consultation with the Human Services Director, makes decisions regarding eligibility for assistance. In absence of the Human Services Director, makes independent decisions regarding the eligibility for assistance.
* Verifies work search logs, calling employers to confirm that clients have submitted an application for employment.
* Assists clients with transmission of documents to other agencies in support of obtaining or maintaining benefits.
* Monitors client case plans, assists and advises clients about maintaining compliance with conditions of assistance, and sanctions clients, as necessary.
* Makes home visits, as necessary.
* Provides ongoing trauma-informed case management to households with complex situations.
* Assists in managing Fair Hearings process, detailed in the General Assistance Program Guidelines.
* Assists the Director in collaborating and negotiating with other social service agencies to coordinate efforts and maintain cooperative and efficient relations.
* Accepts reimbursements from clients and records payments in the NH GAP database.
* Maintains current lists of landlords, affordable housing programs, and other community resources, updating them as needed.
* Assists with maintaining the Human Services records management system.
* Assists with maintaining an orderly and updated Human Services Webpage.
* Assists with preparing monthly reports for the City Manager.
* Assists the Director in identifying potential sources of reimbursement for assistance provided.
* Maintains brochures and supply of applications from outside service agencies.
* Assists with maintaining a clean, organized, professional office environment.
* Coordinates regional efforts and events with outside agencies/organizations, as directed.
* Represents Lebanon Human Services at service provider meetings and community meetings, as directed.
* Performs similar or related work as required, directed or as situation dictates, and has the authority and responsibility for administering the general assistance program in the Director's absence.
Minimum Qualifications:
Education, Training, and Experience:
Bachelors Degree in Social Work, Human Services, or related field Minimum of five years' experience in a social service agency or related organization, preferably with both direct client service and administrative experience.
Other combinations of education and experience that qualify an individual to perform the requisite job duties and responsibilities may be considered.
Licenses and Certifications:
Valid driver's license.Knowledge, Skills, and Abilities (KSA's) for Position:
An employee in this class must have the following knowledge, skills, and abilities upon application:
Knowledge:Knowledge of City, State and Federal laws/regulations concerning welfare programs.Knowledge of Federal and State benefit programs.Knowledge of social services delivery system in the Upper Valley.
Skills:Excellent technology skills, including the use of word processing and spreadsheet programs, and the use of City and State computer programs.Excellent recordkeeping skills, attention to detail, and accuracy.Trauma-informed and de-escalation skills.
Ability:Ability to work effectively with clients, using a trauma-informed approach, while maintaining personal and professional boundaries. Ability to work effectively with the general public, government officials, public and private social service organizations, and businesses, while maintaining personal and professional boundaries.Ability to work independently and with minimal supervision; ability to prioritize work; ability to apply critical thinking and sound judgment in problem solving to address client and City needs.Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to walk, stand, sit, talk, and hear; operate office equipment; pick up paper, files, and other common office objects. Ability to view computer screens and work with details for extended periods of time. Must occasionally move or lift objects weighing up to 30 pounds. Remain Stationary: More than 2/3Move: Up to 2/3Communicate: More than 2/3Operate: More than 2/3Ascend/Descend: Up to 1/3Position Self: Up to 1/3Reach: More than 2/3Distinguish: More than 2/3Vibration: NoneMove up to 10 pounds: FrequentlyMove up to 30 pounds: OccasionallyMove up to 60 pounds: SeldomMove up to 100 pounds: NeverMove more than 100 pounds: Never
Hours of Work:
Monday - Friday, 8 AM - 4 PM. Required to attend community meetings and events as needed.
Join us at the City of Lebanon and discover a place where your career can flourish while you enjoy a fulfilling lifestyle. Apply today and be part of a team that values your skills, passions, and well-being. Your future starts here!
$57k-79k yearly est. 4d ago
Regional Director of Operations- Northeast
Thrive Pet Healthcare
Director job in Brookline, NH
Director of Regional Operations - Northeast Thrive Pet Healthcare | Remote with Regional Travel Must live in or be willing to relocate to the Northeast United States Thrive Pet Healthcare is a leading veterinary network with over 400 hospitals across the U.S. Our mission is simple yet powerful: to nurture those who care for animals. We do this by providing exceptional clinical care, investing in our people, and fostering a connected community across our network.
About the Role
The Director of Regional Operations - Northeast supports one or more geographic markets within Thrive Pet Healthcare's network. This leader drives alignment, collaboration, and operational excellence across hospitals of all types.
Reporting to the Vice President of Operations, this individual will partner closely with hospital leadership teams to guide performance, ensure a strong hospital culture, and deliver an outstanding client and patient experience. The role involves frequent visits to hospitals throughout the region to support leaders, optimize operations, and implement company-wide initiatives.
Key Responsibilities
People, Team, and Culture
* Build relationships with hospital teams to promote engagement and a positive, inclusive culture.
* Mentor and coach hospital leadership teams, setting clear expectations and supporting their professional development.
* Collaborate with People Operations on recruiting, retention, learning, and change management strategies.
* Conduct on-site visits to gather feedback, identify opportunities, and strengthen team performance.
* Champion Thrive Pet Healthcare's mission and values, ensuring alignment across all regional hospitals.
Client and Hospital Experience
* Partner with hospital teams to understand local market needs and client expectations.
* Collaborate with the marketing team to develop strategies that drive growth and community engagement.
* Ensure every hospital provides a clean, safe, and welcoming environment for clients, patients, and team members.
* Support initiatives to promote Thrive Pet Healthcare's wellness and membership programs.
Financial and Operational Leadership
* Collaborate with the VP of Operations and hospital teams to develop and manage budgets and financial goals.
* Monitor key performance indicators (KPIs) and identify opportunities to improve performance.
* Support financial health and sustainability across the region through data-driven decision-making.
* Promote medical and operational excellence by reviewing key metrics, ensuring high-quality care, and optimizing workflows.
* Leverage systems such as electronic medical records and Workday to improve efficiency and consistency.
* Ensure compliance with all Thrive Pet Healthcare, local, and federal policies and regulations.
Desired Competencies
* Flexible and adaptable to meet the unique needs of each hospital.
* Approachable, collaborative, and supportive of hospital leaders and teams.
* Strong accountability and problem-solving abilities.
* Strategic thinker who can translate vision into execution.
* Proactive, solution-oriented, and resilient under pressure.
* Exceptional communication and interpersonal skills.
* Passionate about veterinary care and the well-being of pets, clients, and team members.
Education & Experience
* DVM or Bachelor's degree in Business, Operations Management, or a related field.
* Minimum of 3 years of leadership experience in a multi-location organization.
* Experience in veterinary operations (e.g., Hospital Administrator, Medical Director, or similar role) strongly preferred.
* General Practice and/or Emergency experience is a plus.
* Certified Veterinary Practice Manager (CVPM) certification preferred but not required.
Additional Information
Travel: Frequent travel required throughout the Northeast region.
Compensation: Competitive and commensurate with experience, qualifications, and location.
Thrive Pet Healthcare offers a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, continuing education support, and more.
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness of our team members, pet parents, and patients. We are committed to creating a diverse, equitable, and inclusive environment where everyone belongs and feels empowered.
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