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What is a director of account management and how to become one
As a director of account management, you will take care of customers' accounts and set up effective operation management strategies. You are to ensure that you obey all operational policies, observe budget restrictions, and set time limits. To perform this role, you are to supervise the workers functioning, pinpoint their challenges, and modify or rearrange project objectives to be maximally productive. You will also carry out data examinations on monetary dealings and sales state or condition. This is done to come up with methods for sustaining the financial durability and state of the enterprise. You must also form or develop permanent connections with business associates.
To suit these roles, you must display outstanding communication, analytical, and leadership skills. You must also have great client services skills. Alongside these, you must preferably have a bachelor's degree in business, marketing, or communication. A master's degree can be used as a second option. A director of account management earns an average of $129,484 annually or $62.25 per hour.
What general advice would you give to a director of account management?
Dr. LIsa Gardner Ph.D.
Program Director, Eastern Kentucky University
-Find a mentor. Also, be a mentor.
-Keep learning. Read, read, read. Listen to informative podcasts. Take classes, attend conferences, and keep refreshing what you know because the world is changing rapidly, so what you need to know keeps changing.
-Volunteer with a non-profit. This will extend your social circle, perhaps give you a chance to gain skills other than those you develop at work and make you a more interesting person.
-Don't be afraid of change, especially if the change is inevitable."
Avg. Salary $147,725
Avg. Salary $59,228
Growth rate 5%
Growth rate 0.3%
American Indian and Alaska Native 0.24%
Asian 4.07%
Black or African American 3.24%
Hispanic or Latino 9.82%
Unknown 4.41%
White 78.23%
Genderfemale 43.06%
male 56.94%
Age - 46American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 46Stress level is manageable
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
Director of account management career paths
Key steps to become a director of account management
Explore director of account management education requirements
Start to develop specific director of account management skills
Skills Percentages Customer Service 5.85% Sales Process 4.86% Customer Satisfaction 4.84% Medicare 4.60% Oversight 4.56% Complete relevant director of account management training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New directors of account management learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a director of account management based on U.S. Bureau of Labor Statistics data and data from real director of account management resumes.Research director of account management duties and responsibilities
- Utilize SaaS vendor PipeDrive to manage sales cycles, client communications and follow-up.
- Initiate and manage projects with a market research consultant to quantify ROI of solutions.
- Manage outsource call center operations report on KPIs, metrics, SLAs and call escalations.
- Manage relationship with celebrity spokesperson and client, the Facebook contest she are involved in, and her social media activity.
Get director of account management experience
Generally, it takes 6-8 years to become a director of account management. The most common roles before becoming a director of account management include account manager, account executive team lead and senior account manager.Prepare your director of account management resume
When your background is strong enough, you can start writing your director of account management resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a director of account management resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable director of account management resume templates
Build a professional director of account management resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your director of account management resume.
Apply for director of account management jobs
Now it's time to start searching for a director of account management job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first director of account management job
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Average director of account management salary
The average director of account management salary in the United States is $147,725 per year or $71 per hour. Director of account management salaries range between $102,000 and $212,000 per year.
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Director of account management reviews
This is a great career.
B2B Communication and Building Relationships, Product\Strategy Development and Implementation, Solving Problems
Strategic Planning to develop and capture new business opportunities, building strong customer/partner relationships and analyzing the financial performance of customers to help improve their financial and operational performance. Negotiations
Being away from family because of excessive travel
Updated January 8, 2025
