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Job outlook for directors of account management in the United States
Director of account management job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected director of account management job growth rate is 5% from 2018-2028.
About 23,800 new jobs for directors of account management are projected over the next decade.
Director of account management salaries have increased 12% for directors of account management in the last 5 years.
There are over 5,270 directors of account management currently employed in the United States.
There are 171,713 active director of account management job openings in the US.
The average director of account management salary is $147,725.
Are director of account management jobs in demand?
Director of account management job and salary trends over time
Director of account management jobs over time
Director of account management job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 5,270 | 0.00% |
| 2020 | 4,631 | 0.00% |
| 2019 | 4,732 | 0.00% |
| 2018 | 4,434 | 0.00% |
| 2017 | 4,306 | 0.00% |
Average director of account management salary over time
Director of account management salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $147,725 | $71.02 | +4.5% |
| 2024 | $141,416 | $67.99 | +1.9% |
| 2023 | $138,713 | $66.69 | +2.6% |
| 2022 | $135,185 | $64.99 | +2.6% |
| 2021 | $131,723 | $63.33 | +3.6% |
Director of account management jobs by state
Most common states for directors of account management
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 457 | 66% |
| 2 | South Dakota | 869,666 | 358 | 41% |
| 3 | Utah | 3,101,833 | 1,198 | 39% |
| 4 | Vermont | 623,657 | 237 | 38% |
| 5 | Virginia | 8,470,020 | 2,842 | 34% |
| 6 | Massachusetts | 6,859,819 | 2,339 | 34% |
| 7 | Delaware | 961,939 | 330 | 34% |
| 8 | Minnesota | 5,576,606 | 1,860 | 33% |
| 9 | Rhode Island | 1,059,639 | 341 | 32% |
| 10 | North Dakota | 755,393 | 238 | 32% |
| 11 | Washington | 7,405,743 | 2,272 | 31% |
| 12 | West Virginia | 1,815,857 | 533 | 29% |
| 13 | Georgia | 10,429,379 | 2,905 | 28% |
| 14 | South Carolina | 5,024,369 | 1,415 | 28% |
| 15 | Connecticut | 3,588,184 | 997 | 28% |
| 16 | Maryland | 6,052,177 | 1,638 | 27% |
| 17 | Oregon | 4,142,776 | 1,136 | 27% |
| 18 | New Hampshire | 1,342,795 | 357 | 27% |
| 19 | Alabama | 4,874,747 | 1,290 | 26% |
| 20 | Kansas | 2,913,123 | 769 | 26% |
Most common cities for directors of account management
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Frankfort | 2 | 7% | $135,793 |
| 2 | Annapolis | 2 | 5% | $155,145 |
| 3 | Dover | 2 | 5% | $134,056 |
| 4 | Lansing | 3 | 3% | $122,497 |
| 5 | Atlanta | 8 | 2% | $146,545 |
| 6 | Tallahassee | 3 | 2% | $157,349 |
| 7 | Boston | 10 | 1% | $169,285 |
| 8 | San Francisco | 5 | 1% | $172,814 |
| 9 | Washington | 4 | 1% | $162,455 |
| 10 | Des Moines | 3 | 1% | $127,692 |
| 11 | Baton Rouge | 2 | 1% | $125,520 |
| 12 | Chicago | 8 | 0% | $160,540 |
| 13 | Los Angeles | 5 | 0% | $162,979 |
| 14 | San Jose | 5 | 0% | $171,492 |
| 15 | Baltimore | 3 | 0% | $155,492 |
| 16 | Phoenix | 3 | 0% | $177,691 |
| 17 | Austin | 2 | 0% | $154,777 |
| 18 | Charlotte | 2 | 0% | $138,162 |
Director Of Account Management job outlook: Expert opinions
Our panel of director of account management experts
University of Saint Mary
Christopher Newport University
University of Nebraska–Lincoln
William Paterson University
University of Minnesota
The University of Findlay
Fordham University Gabelli School of Business
University of Nebraska at Omaha
Augsburg University
Illinois Wesleyan University
Kent State University
Virginia Polytechnic Institute and State University
University of Dallas
Eastern Kentucky University
Central Connecticut State University
University of Wisconsin - Green Bay
Dr. Mark Harvey Ph.D.
Associate Professor, Director of Graduate and Undergraduate Programs, Coordinator of All-University Honors ProgramUniversity of Saint Mary
Division of Business and Information Technologies (DBiT)
What soft skills should all Directors Of Account Management possess?
Dr. Mark Harvey Ph.D.: First, critical and creative thinking. Employers value problem solvers. A Business Development Managers' problem usually is finding growth opportunities. Candidates need to learn to take the initiative to figure out how to solve problems like those.
Second, writing. The best employees know how to communicate in writing. More and more communication occurs through email and other forms of social media and apps, and as such, this skill is absolutely critical. You don't need to be a creative writing genius, but you do need to know how to write in a professional tone, present your ideas in an organized way, get to the point, and avoid errors. There is a direct line between a student's ability to write an academic essay with a clear thesis and an employee's ability to write a good email or proposal. If you can't do those things, then you risk embarrassment and possibly limited options for promotion.
Third, speaking. The American business world discriminates against introverts-sometimes at their own peril. Everyone needs to know how to give a quality speech, but more importantly, you need to sound confident and assertive in a board room during meetings. You need to be confident in front of clients. Fake it if you have to. The way you present yourself is absolutely critical.
Fourth, social skills. You need to be friendly. Get to know co-workers and clients. Find out what they like and show an interest. Find common ground. Your undergraduate degree hopefully exposed you to a wide diversity of topics you may have thought were irrelevant at some point. Now is the time to remember that stuff and use it to connect with people. Nearly everything you learned will have some application someday. It will help you connect with others. In addition, put away your cell phone when you are at work or on social occasions. To some people, a preoccupation with a cell phone communicates a lack of interest in the person you are with. It can alienate bosses, co-workers, and clients.
Todd Lee Goen
Instructor & Internship DirectorChristopher Newport University
Department of Communication
What's a good job out of college for Directors Of Account Management?
Todd Lee Goen: Pandemic or no pandemic, the best job out of college is one that sets you on the path to achieve your ultimate career goal(s). Reflect on where you want to be in five or ten years or even twenty-five years. Then consider positions that will set you on the path to achieve that goal. Very few people land their dream job upon graduation - dream jobs are typically those we're not qualified to do without some additional work experience and training. A good job is one that will help you achieve your goal(s) - just don't frame it that way in the interview.
Good jobs pay a livable salary for the location, offer benefits (health insurance and retirement at minimum), and provide professional development opportunities (these can take a variety of forms). Too often, college grads overlook professional development. If an employer isn't willing to invest in you, there's no guarantee you will succeed in the job. Good employers understand they need qualified employees who continually develop their skills and abilities, and good employers will make sure employees have the resources they need to succeed.
What Director Of Account Management skills would you recommend for someone trying to advance their career?
Celeste Spier Ph.D.: If a student opts to take a gap year, recommended skills to gain include the Naceweb sought by employers according to the National Association of Colleges and Employers (NACE), which are critical thinking, communication, teamwork, digital technology, leadership, professionalism/work ethic, and global/intercultural fluency. Technical skills are especially powerful in catching the eye of a recruiter in today's job market. Many free resources like EdX and Coursera exist to boost technical skills at no cost. For students who are taking a gap year because they are uncertain of their future career goals, their gap year should focus on exploration and reflection to ensure they end the year with a better sense of direction and next steps.
Are there any particularly good places in the United States for Directors Of Account Management to find work opportunities?
Giuliana Andreopoulos: The job opportunities for business students mainly depend on their personal skills, GPA, field of specialization, practical experience, and networking. Based on my ten-year experience as the Director of Experiential Learning at WPU, global business students need some sort of specialization, otherwise it is not easy to get a job because companies still require specific skills. Thus, a global business degree is most useful when it is taken in conjunction with another more specialized program or degree, like finance, marketing, management, or law and politics. This becomes evident if we look at possible careers such as Marketing Manager, Human Resources Manager, Financial Analyst, and Policy Analyst. The US offers many job opportunities for graduates in international business, especially in cities like NYC, Chicago, Washington, and San Francisco. However, outside the Unites States countries like Singapore, Canada, Switzerland should also be very appealing to international business graduates.
What are the biggest trends we'll see in the Director Of Account Management job market given the pandemic?
Geoff Kaufmann: Working remotely and integration of personal and professional lives and in many cases increased productivity of those workers.
Are there any particularly good places in the United States for Directors Of Account Management to find work opportunities?
Christopher Sippel Ed.D.: A silver lining to the pandemic may be that the location of an individual in many industries no longer dictates which company or organization someone can work for. When travel restrictions begin to ease, successful candidates will be willing to go wherever they are asked to go. In these challenging times, organizations will need people that are open to working where they are needed.
What experience really stands out on Director Of Account Management resumes?
Anthony DeFrancesco: Knowledge and experience with sales technology tools and effectively navigating Omnichannel hybrid sales environments. Social selling and analytical skills are also highly important. Product and industry knowledge for the targeted verticals also stands out. Experience with specific industry vertical prospecting tools can be a major differentiator. Finally, important to complement the aforementioned ATS keywords are leadership and team collaboration.
Will there be an enduring impact of the coronavirus pandemic on Directors Of Account Management?
Anthony DeFrancesco: Yes, there will. Many businesses are changing their headquarters, operational infrastructure and buying communications protocols. Effective vertical prospecting, networking and selling skills will still be as important as ever as sales engagements will continue to become more complex. According to McKinsey sales engagements of course have moved mostly to digital and remote which is a trend that started before the pandemic. A McKinsey survey of B2B companies finds that, "Almost 90 percent of sales have moved to a videoconferencing(VC)/phone/web sales model, and while some skepticism remains, more than half believe this is equally or more effective than sales models used before COVID-19." (The B2B digital inflection point: How sales have changed during COVID-19) April 30, 2020 McKinsey Article)
What type of skills will young Directors Of Account Management need?
Anthony DeFrancesco: Young graduates need to be very familiar with the various digital communications platforms like Zoom, Microsoft Teams and others. Also, as important is to understand the nuances of communicating content in a way that is clearly understood on the client side. These graduates must learn to not be afraid to treat these meetings like a regular face-to-face meeting as they engage and build relationships with existing and prospective customers. Effective phone communication skills are also critical.
What experience really stands out on Director Of Account Management resumes?
Anthony DeFrancesco: Knowledge and experience with sales technology tools and effectively navigating Omnichannel hybrid sales environments. Social selling and analytical skills are also highly important. Product and industry knowledge for the targeted verticals also stands out. Experience with specific industry vertical prospecting tools can be a major differentiator. Finally, important to complement the aforementioned ATS keywords are leadership and team collaboration.
What are the biggest trends we'll see in the Director Of Account Management job market given the pandemic?
Laura Sansoni: I think the changes we will see in the job market will have to do with how employers recruit and how we will work. Many employers had to transition quickly to virtual recruiting without changing their usual recruiting schedule. In the last few years, I have seen a shift to virtual interviewing and recruiting; the pandemic simply sped up the process across industries, occupations, and geographic locations. Virtual recruiting has allowed employers to expand their reach and connect with institutions and students they would not have had the opportunity to otherwise. Some employers also reimagined their internships from in-person to virtual experiences in direct response to travel and social distancing guidelines. Being able to still offer internship programs in a virtual setting offers more possibilities for students to gain work experience and new skills.
Moving forward, employers will likely focus again on in-person recruiting and working, but I believe virtual recruiting and remote work will become a much larger offering in the future. Here at the University of Nebraska at Omaha (UNO) we have transitioned to offering more courses and programs online and we plan to continue to offer career services programming virtually to accommodate the growing number of online students. I think that working remotely or the ability to work remotely on an ad hoc basis will remain prominent but will look different based on the needs of the company and position.
What Director Of Account Management skills would you recommend for someone trying to advance their career?
Laura Sansoni: I think taking a year between high school and college or between a bachelor's and master's degree can be incredibly beneficial if the individual approaches this time with intentional purpose. If they want to gain work experience and/or save up money for school, seeking a position with ties to a career that interests them is going to help them narrow down their academic path once they begin their higher education.
If they want to use this time to travel, they should consider documenting their experiences to reflect on their personal growth and any new skills they gain such as learning a new language. If they simply wish to take a break from their studies, take the year to explore their personal interests and hobbies by trying new things and meeting with people doing work that interests them. Lifelong, fulfilling careers stem from your passions and interests. Discovering both early will help guide them in educational pursuits as well as fulfilling work throughout their life.
Brian Abraham Ph.D.
Instructor, Full-time faculty member at Nichols CollegeAugsburg University
Business Administration Department
What general advice would you give to a Director Of Account Management?
Brian Abraham Ph.D.: While it is exciting to be starting your first job as a recent graduate, don't be too hasty. Be sure you are entering a positive atmosphere with strong leadership. Take time to ask about the company culture and turnover rates. You can find low and high turnover rate ratios on the Internet for your industry. A high turnover rate company likely has a poor working atmosphere.
What are the biggest trends we'll see in the Director Of Account Management job market given the pandemic?
Fred Hoyt Ph.D.: The biggest trends I believe in the job market will be the search for employees who have mastered (or at least adapted to) the demands of online everything: sales, fulfillment, working at a distance with minimum supervision in groups with minimal supervision, positive mental attitude, and an ability to self-motivate.
What general advice would you give to a Director Of Account Management?
Fred Hoyt Ph.D.: Some of the advice is contained above. Some is to reflect on the collapse of the world in March, and what they've had to grapple with since. As I told my students in September, in many ways, even business classes are "history" classes. Much of what you've "learned" that will help you will be, ironically, the shift to online communication via various platforms. I suspect that many of the distance communication platforms were as new to your business peers as to you, and in fact, by adapting to distance learning, you may be at least as well prepared for the new work environment as your fellow employees. Be prepared, too, to adapt, to change, and to learn on your own. You're the tech-savvy generation, at least that's what you tell us (and that's what your coworkers expect). Live up to it by learning how to learn without classes. To some extent, the chaos in higher education in the past year has paralleled the chaos in business, and you've had to adapt. Just like the businesses that have survived.
What Director Of Account Management skills would you recommend for someone trying to advance their career?
Fred Hoyt Ph.D.: If a student (or graduate) needs to take a gap year, I'd recommend training in computer skills and other analytical techniques that were not covered in their curriculum. There are incredible applied courses available on Coursera and Udemy and Lynda, many of them taught by the same professors at schools that charge $50,000 tuition. Many are also offered by the companies that provide the software students will be using, and lead to certifications that indicate one is "proficient" in a program.
Many career centers, including the one at my school, tell students to put "proficient" on a resume. "Certified by Salesforce" is a more powerful statement. I'd also recommend in a cover letter, students point out they realized they needed additional skills, and these are the steps they took to ensure they would be able to hit the ground running. I'd also recommend taking something really different - perhaps a foreign language, perhaps the art course they always wanted to take but could not fit into the curriculum. That would indicate curiosity and motivation.
John Rose
Associate Lecturer, Internship Coordinator and MSA CoordinatorKent State University
Department of Accounting
What are the biggest trends we'll see in the Director Of Account Management job market given the pandemic?
John Rose: For accounting students, the job market is good. There was a dip at the beginning of the pandemic, but CPA firms are still hiring. The number of interns for the winter season is comparable to the previous year.
Jonathan Byers
Assistant DirectorVirginia Polytechnic Institute and State University
Career and Professional Development
What skills stand out on Director Of Account Management resumes?
Jonathan Byers:
- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.
Are there any particularly good places in the United States for Directors Of Account Management to find work opportunities?
Jonathan Byers: Like most Liberal Arts graduates, people with History degrees will most likely develop a number of the professional skills mentioned above that can be applicable in many different industry areas. In today's job market, college graduates are not bound to one type of job opportunity. History majors from Virginia Tech have found employment in Higher Education, Law, Politics, Public Policy, Business, Marketing, Information Technology, Information Management, International Affairs, Local & State Government, and the Federal Government. They have found opportunities in many different locations across the United Students. A person who finds a job depends on how much they are willing to network with other professionals and be strategic and intentional with their job search strategies.
Dr. Tammy Leonard
Chair & Associate Professor, Co-Director Community Assistance ResearchUniversity of Dallas
Economics Department
Will there be an enduring impact of the coronavirus pandemic on Directors Of Account Management?
Dr. Tammy Leonard: "Some students have flourished in the online learning environment, and others have not. I fear employers may interpret these differences as indicators of something more than they are. Indeed, some students are more capable of managing their time than others, which is one factor that employers care about. Still, students also really learn in many different ways -and the sudden change in learning formats affected some learners more than others.
Also, Covid impacted the external situation of some students much more than others. The pandemic could further amplify disparities between different types of learners and students from diverse socio-economic backgrounds. One way to remedy this is for employers to be very forthright in asking students how they adjusted to the changing learning environment. It's unlikely the learning environment will ever go 100% back to what it used to be, so this change (and asking about this change) is here for the next several years. Employers need to be aware of the vast heterogeneity in pandemic impacts; those differences are large and likely will endure for some time.
Employers that care about equal opportunity and diversity need to be even more aware that the landscape has changed and disparities are potentially more extensive than ever before. For example, I have one student who has moved from a solid A student to an A/B student during the pandemic. That same student is managing more than one job and relying on an old computer. Another student has moved from an A/B student to more of an A student. That student is still good, but they benefit from the fact that many exams are an open book because of the online format, and there are fewer social distractions. Employers need to seek out this information when making comparisons-now more than ever."
What experience really stands out on Director Of Account Management resumes?
Dr. Tammy Leonard: I always tell my students that the experience that stands out is the one they own. It's been tough for students to get the same "traditional" internship experience during the pandemic. However, there are still plenty of opportunities to contribute to those willing to own those responsibilities. At UD, my Community Assistance Research (CARE) group leads an academic-community partnership with local nonprofits. We have had students creating internships out of volunteer opportunities with these organizations serving the many households adversely affected by the pandemic. Even if it's a tiny part of a project or an unpaid role, students who take ownership of something ultimately exemplify leadership, responsibility, and impact. When students go off for internships, I often encourage them to check in a month or so into the engagement, and we talk about what they can own and what they are going to do with it.
What Director Of Account Management skills would you recommend for someone trying to advance their career?
Dr. LIsa Gardner Ph.D.: Interviewing skills - if you don't interview well, it's hard to find a job. Coaching about these skills can be gained through university career placement offices, friends who work in HR, and role-playing with someone who will give you feedback. Be clear about your strengths and how they relate to any position you may apply for. Self-knowledge, input from those who know you best, and a tool like Clifton Strengthfinders can be helpful here. Expand your network of contacts by reaching out to friends and family members, as well as classmates. Use LinkedIn. Attend virtual job fairs and professional conferences, if possible, and network there. Ask people for their perspectives about job skills and how your match-up. Let people know that you are looking for work.
If it suits your interests, developing additional computer programming skills in Python, SQL, and R will help you open opportunities.
What general advice would you give to a Director Of Account Management?
Dr. LIsa Gardner Ph.D.: "-Be open to new opportunities, even if the options do not match up perfectly with your college major.
-Find a mentor. Also, be a mentor.
-Keep learning. Read, read, read. Listen to informative podcasts. Take classes, attend conferences, and keep refreshing what you know because the world is changing rapidly, so what you need to know keeps changing.
-Volunteer with a non-profit. This will extend your social circle, perhaps give you a chance to gain skills other than those you develop at work and make you a more interesting person.
-Don't be afraid of change, especially if the change is inevitable."
What Director Of Account Management skills would you recommend for someone trying to advance their career?
Kaustav Misra Ph.D.: This pandemic taught us many things and one important thing that we have an efficiency gap.
The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.
Dr. Vallari Chandna
Chair and Associate ProfessorUniversity of Wisconsin - Green Bay
Marketing and Management Department
Will there be an enduring impact of the coronavirus pandemic on Directors Of Account Management?
Dr. Vallari Chandna: The pandemic is indeed likely to have an enduring impact on graduates. There will certainly be more interview questions about how the candidates managed in the pandemic, what they do, how they would behave in a crisis, etc. Additionally, more long-term, we can expect more jobs to be remote and more flexible work schedules in others. Graduates will certainly gravitate more towards such jobs, having seen the direct impact of the pandemic. Many employers will also adjust salaries for remote work as they don't need to account for the high cost of living in the cities in which they are headquartered. More specifically, for sustainability graduates, a more receptive market is in the offing. There is an increased focus on green practices and Corporate Social Responsibility as companies look to make their positive employee, public, and planet "credentials" more visible.
What type of skills will young Directors Of Account Management need?
Dr. Vallari Chandna: Critically, for all graduates, expertise or interests, in sustainability will be important. The reason behind this is the shift in looking at sustainability holistically and not just as something one-person does. This would also give an edge to those with degrees, specifically in sustainability. Graduates with degrees related to sustainability will often be asked to oversee or manage these across-the-board sustainability endeavors. Also, soft skills are highly desired. The ability to be better at time management, work in teams, and have a strong work ethic, will be more desirable. These are all interconnected with remote work as well. Employees who "thrived" in the pandemic were those able to manage their work-life balance, work remotely in teams, all the while performing well. The skills are thus "transferable" to both modalities of work in this way.