Director of admissions job description

1. Receives/documents all admission inquiries or makes arrangements for designee to be available to handle such inquires.

2. Interviews prospective residents and/or families. Provides orientation and tour of facility. Provides explanation of application process including current New York State regulations.

3. Provides resident and/or family with admission agreement contract; clearly explains all Resident’s Rights, receives copy of signed agreement to be maintained in the facility.

4. Educates and explores resident/families interest in advance directives and refers these and all related Social Work Services to the assigned social worker.

5. Maintains communication with hospitals and other agencies for the purpose of marketing and/or follow-up on current applications.

6. Coordinates the intake application process that includes liaison within facility’s interdisciplinary team, financial investigator, resident and/or family, and referring agency regarding the status of applications and bed availability and alerts Social Work as to potential difficult situations based upon the Social Services Needs when assessing the PRI’s.

7. Controls various files and statistics relating to applications, admissions, discharges and bed holds. Completes monthly statistics and report. Completes reports as requested and assists others in the department, as necessary.

8. Computes and distributes facility’s daily census report as required.

9. Maintains all PRI applications and PRI log. Reviews admission PRIs with the Director of Nursing Services Director of Rehab Services and other Departments as needed.

10. Notifies hospitals/nursing homes/family of bed availability when Admissions Assistant requires assistance.

11. Performs duties other than those specified above at the discretion of the Administrator/CEO.

12. Recommends/ Evaluates resident needs and demonstrates the ability to select the appropriate intervention and provides as necessary, any related Social Work information. Prioritizes requests for service. Seeks guidance from appropriate personnel, when necessary. Demonstrates good judgment in interviewing techniques by adapting methods to elicit data. Demonstrates good judgment in selecting, interpreting and reporting data. Maintains confidentiality of resident records and uses discretion when discussing resident and facility matters.

13. Participates as a team member, on behalf of residents, in conferences with facility personnel and community agencies. Demonstrates a sensitive and supportive attitude with residents, families and staff. Addresses residents, visitors and co-workers in a courteous and respectful manner. Maintains a professional working relationship with other health care personnel.

14. Answers telephone information requests with courtesy, accuracy and respect for confidentiality. Possess good verbal and written communication skills; documents and reports clearly and concisely. Operates as an integral member of the Admission/Administrative and Clinical Team as required, as it relates to Admission for the admitted individual.

15. Demonstrates knowledge, respect and sensitivity of resident’s rights as identified within the Resident Bill of Rights and facility policy and mission statement. Assures confidentiality of all resident information.

16. Demonstrates awareness of legal issues, utilizes judgment and actions to reduce potential adverse consequences for residents, facility and self.

17. Performs efficiently in emergency situations; remains calm, uses good judgment, follows established protocols, informs appropriate personnel and documents events.

18. Accepts responsibility for own conduct. Develops supportive collegial relations with all members of the health care team. Demonstrates effective communication methods and skills utilizing lines of authority appropriately. Accepts responsibility in complying with facility attendance/punctuality standards. Demonstrates effective use of work time by completing work assignments within time schedule.

19. As part of interdisciplinary team, attends meetings and other committees as directed by the Administrator/CEO.

Attends in-service education as required by position tit

As the Director of Admissions you will manage the facility's inquiry and admission process and provide customers with facility-related information via facility tours, personal visits/assessments, conversations and follow-up. You will make regular visits to referral sources to develop and maintain good business relationships and ensure appropriate admission papers and signatures are obtained from residents or responsible parties prior to admission.
Education/Experience:

Bachelor's Degree in Business/Communications or related field preferred.Two (2) years equivalent experience in a sales/marketing or admissions position in lieu of degree Previous health care community relations experience preferred Effective presentation skills preferred Strong organizational skills Knowledge of, or ability to learn, reimbursement program from payer sources Ability to communicate professionally and effectively both orally and in written form Excellent computer skills Working knowledge of Federal and state regulations and reimbursement (Managed Care, Medicare and Medicaid).

Why Legacy Health Services?

Healthcare is a calling and being part of a family owned and operated company that will invest in YOU will turn that calling into a career. Legacy Health Services offers many career path opportunities, including options for those who are new to healthcare. Whether you want to become a nursing assistant, advance from LPN to RN licensure, obtain your BSN or simply sharpen your skills in a fast paced, rewarding environment, we have a role for you.

We are proud to offer:

* Comprehensive benefits package including health, dental, vision, disability and life insurance
* Company sponsored educational opportunities including STNA certification classes and medication technician certification classes
* Career advancement opportunities
* 401(k) with company match through Fidelity
* Timely Pay through OnShift Wallet- work today & get paid up to 65% of earned wages tomorrow
* Tuition Reimbursement

Legacy Health Services is a family-owned and operated post-acute care company based in Parma, Ohio. "Our Family Caring for Yours" is as true today as it was when the company was created over fifty years ago. Legacy Health Services is led by the third generation of the founding family and remains dedicated to providing high quality care to those entrusted to our care. Legacy Health Services manages nearly 1600 nursing home beds in ten nursing facilities that serve northern Ohio. With over 2,300 dedicated employees, Legacy Health Services provides a complete continuum of care that includes skilled nursing, assisted living, rehabilitation services, long-term care and affiliates that provide full-time nurse practitioners and hospice care. We provide our residents with compassionate care and quality services to meet all of their needs, both clinical and non-clinical. We value each of our residents as individuals, with unique physical, spiritual, social, emotional and intellectual needs. Our goal is to treat everyone like family- with compassion, respect and kindness. To learn more, visit www.lhshealth.com

We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.

We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.

ProMedica Senior Care, formerly HCR ManorCare, provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy.

We rely on the Admissions Director's expertise to build and grow census and quality mix by developing the market, and providing prospective patients/responsible parties with appropriate information and assistance in choosing a nursing center. In addition to excellent written/verbal communication, problem solving and decision making abilities, our candidate will possess the ability to work well with an interdisciplinary team.

Primary responsibility of the Admissions Director is to develop relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the center. Majority of time allocated to external sales development.
Maintains awareness of admitting and attending physicians opinions and challenges
Actively seeks out and identifies new referral sources
Maintains a current prioritized account list
Maintains a current target list of potential new referral sources
Effectively networks with current and past customers to solicit referrals
Maintains an active involvement in the community organizations and associations
Maintains a current target list of potential new referral sources




In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.



Location


604 - ProMedica Skilled Nursing and Rehabilitation at MetroHealth - Cleveland, Ohio


Educational Requirements


Bachelor's degree preferred. Considerable experience in a comparable position will be considered in lieu of degree.


Position Requirements



Two years sales experience, preferred in health care services, products or pharmaceuticals.


Job Specific Details:


Uses formal application to screen patients financially; Visits prospective patients in the hospital and makes assessment regarding his/her suitability for admission in the nursing center, when required; Contacts Social Services Department to verify eligibility; Contacts insurance companies to determine or verify coverage; Meets in center with families upon or before admission to sign paper work; Records information that identifies physician and patient, type of accommodation required, insurance coverage, and date of admission.



Explains differences in rates and charges to patients desiring changes of accommodations, and arranges for the change; Explains services and nursing home policy regarding payment of bills; Provides copies for families regarding limited liability treatment policy and legal surrogate; Gives families a list of all department heads and a patient handbook, and interprets nursing home regulations to patient concerning visitors, visiting hours, and disposition of clothing and valuables.