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The differences between directors of advanced technology and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of advanced technology and a service delivery manager. Additionally, a director of advanced technology has an average salary of $138,235, which is higher than the $102,213 average annual salary of a service delivery manager.
The top three skills for a director of advanced technology include cloud, business development and R. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Director Of Advanced Technology | Service Delivery Manager | |
| Yearly salary | $138,235 | $102,213 |
| Hourly rate | $66.46 | $49.14 |
| Growth rate | 16% | 16% |
| Number of jobs | 70,883 | 71,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A director of advanced technology spearheads and oversees the integration and implementation of new systems and technologies in an organization. They primarily take the lead in setting goals and protocols, establishing timelines, overseeing budgets, hiring new members of the workforce, managing different teams, conducting research and analyses, and reviewing reports, solving issues and concerns if any would arise. They have the power to make significant decisions, delegate responsibilities among teams or managers, and negotiate contracts with external parties, building positive relationships in the process. Moreover, a director of advanced technology implements policies and regulations to ensure an efficient workflow.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Directors of advanced technology and service delivery managers have different pay scales, as shown below.
| Director Of Advanced Technology | Service Delivery Manager | |
| Average salary | $138,235 | $102,213 |
| Salary range | Between $93,000 And $204,000 | Between $74,000 And $140,000 |
| Highest paying City | San Francisco, CA | Stamford, CT |
| Highest paying state | California | Connecticut |
| Best paying company | Edwards Lifesciences | McKinsey & Company Inc |
| Best paying industry | Health Care | Finance |
There are a few differences between a director of advanced technology and a service delivery manager in terms of educational background:
| Director Of Advanced Technology | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 67% |
| Most common major | Electrical Engineering | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between directors of advanced technology' and service delivery managers' demographics:
| Director Of Advanced Technology | Service Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 90.1% Female, 9.9% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.6% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |