Post job

Director of advanced technology vs service delivery manager

The differences between directors of advanced technology and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of advanced technology and a service delivery manager. Additionally, a director of advanced technology has an average salary of $138,235, which is higher than the $102,213 average annual salary of a service delivery manager.

The top three skills for a director of advanced technology include cloud, business development and R. The most important skills for a service delivery manager are service delivery, project management, and cloud.

Director of advanced technology vs service delivery manager overview

Director Of Advanced TechnologyService Delivery Manager
Yearly salary$138,235$102,213
Hourly rate$66.46$49.14
Growth rate16%16%
Number of jobs70,88371,475
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 67%
Average age4747
Years of experience88

What does a director of advanced technology do?

A director of advanced technology spearheads and oversees the integration and implementation of new systems and technologies in an organization. They primarily take the lead in setting goals and protocols, establishing timelines, overseeing budgets, hiring new members of the workforce, managing different teams, conducting research and analyses, and reviewing reports, solving issues and concerns if any would arise. They have the power to make significant decisions, delegate responsibilities among teams or managers, and negotiate contracts with external parties, building positive relationships in the process. Moreover, a director of advanced technology implements policies and regulations to ensure an efficient workflow.

What does a service delivery manager do?

A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.

Director of advanced technology vs service delivery manager salary

Directors of advanced technology and service delivery managers have different pay scales, as shown below.

Director Of Advanced TechnologyService Delivery Manager
Average salary$138,235$102,213
Salary rangeBetween $93,000 And $204,000Between $74,000 And $140,000
Highest paying CitySan Francisco, CAStamford, CT
Highest paying stateCaliforniaConnecticut
Best paying companyEdwards LifesciencesMcKinsey & Company Inc
Best paying industryHealth CareFinance

Differences between director of advanced technology and service delivery manager education

There are a few differences between a director of advanced technology and a service delivery manager in terms of educational background:

Director Of Advanced TechnologyService Delivery Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 67%
Most common majorElectrical EngineeringBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Director of advanced technology vs service delivery manager demographics

Here are the differences between directors of advanced technology' and service delivery managers' demographics:

Director Of Advanced TechnologyService Delivery Manager
Average age4747
Gender ratioMale, 90.1% Female, 9.9%Male, 72.3% Female, 27.7%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.6% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between director of advanced technology and service delivery manager duties and responsibilities

Director of advanced technology example responsibilities.

  • Manage a team of 15 responsible for an enterprise data warehouse implementation program to support portfolio managers and other investment professional.
  • Support marketing/ sales, customer service and QA.
  • Direct advanced signal processing and coding, advance architecture and integration for HDD and SSD.
  • Establish rigorous development / QA / deployment release processes to support both web-delivered and shrink-wrap sales.
  • Develop SaaS system architecture and present to prospects, investors, potential hires, and trade shows.
  • Propose company-wide cloud adaption strategy to boost revenue by providing low entry-cost SaaS PLM solutions for small and medium businesses.
  • Show more

Service delivery manager example responsibilities.

  • Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
  • Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
  • Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
  • Leverage the SDLC incremental release model to manage the design and implementation of a new integrate billing and check processing system.
  • Manage and execute ERP implementation and optimization work.
  • Manage virtualization of two data centers and 72 disparate satellite locations.
  • Show more

Director of advanced technology vs service delivery manager skills

Common director of advanced technology skills
  • Cloud, 23%
  • Business Development, 22%
  • R, 11%
  • Service Offerings, 7%
  • Labs, 6%
  • Emerging Technologies, 4%
Common service delivery manager skills
  • Service Delivery, 16%
  • Project Management, 7%
  • Cloud, 6%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Client Facing, 4%

Browse executive management jobs