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Director of analytics full time jobs - 21 jobs

  • Data Analytics and AI Manager

    Alta Performance Materials

    Columbus, OH

    Are you ready to lead transformative initiatives that turn complex data into actionable insights and drive intelligent automation? Primestaff Services is proud to partner with ALTA Performance Materials in their search for a Data Analytics and AI Manager to lead the company's enterprise data analytics and AI strategy. This is a hands-on individual contributor role responsible for designing, building, and delivering data solutions that drive business performance. While the role owns the full analytics AI vision and roadmap, execution will be supported by third-party contractors (onshore and offshore) under the manager's direction. The ideal candidate will combine strategic thinking with technical expertise, working directly with business stakeholders and external partners to transform data into actionable insights. This role requires a strong foundation in reporting tools, ETL processes, SAP data structures, and emerging AI technologies along, with the ability to manage external resources to scale delivery as needed. Key Job Functions: Architect, Lead design, development and deployment of analytics solution using Incorta, Azure Data Service, SAP ECC, SAP BW Power BI, Qlik, Cognos etc. Collaborate with business stakeholders to understand data needs and translate them into technical requirements. Manage and mentor a team of data analysts and engineers, fostering a culture of innovation and continuous improvement. Oversee data integration, modeling, and visualization efforts to ensure high-quality, actionable insights. Establish and Ensure data governance, security, and compliance standards are met across all analytics platforms. Drive adoption of self-service analytics and democratize data access across departments. Partner with IT and business units to align data initiatives with strategic goals. Manage a blended team of internal staff and third-party onshore/offshore resources, ensuring alignment with business goals and delivery timelines. Establish and enforce data governance, quality standards, and best practices across the analytics ecosystem. Drive continuous improvement in reporting capabilities, data literacy, and analytics maturity across the organization. Monitor performance metrics and KPIs to support strategic initiatives and operational excellence. Lead the development and deployment of AI/ML models to support predictive analytics, process automation, and decision intelligence. Evaluate and implement AI platforms and tools to accelerate innovation and operational efficiency. Collaborate with cross-functional teams to identify AI use cases and deliver proof-of-concept and production-ready solutions. Stay current with AI trends, technologies, and regulatory considerations to guide strategic investments and responsible AI practices. Essential Qualifications: Bachelor's degree in Data Analytics, Computer Science, Information Systems, or a related field 5+ years of experience in data analytics, business intelligence, or related roles. Hands-on experience with multiple reporting platforms: Incorta, Power BI, Qlik, Cognos, SAP BW, etc. Strong proficiency in ETL tools and data pipeline development. In-depth knowledge of SAP ECC table structures and data modelling within SAP environments. Previous experience managing third-party teams, including both onshore and offshore resources. Experience designing and deploying AI/ML models in a business context Proficiency in Python, R, or other languages used for machine learning and data science Knowledge of generative AI, NLP, and computer vision applications Excellent communication, leadership and stakeholder engagement skills Willingness to work full-time on-site in Columbus, OH About the Company: ALTA Performance Materials is the global leader in a broad range of general-purpose and high-performance grades of unsaturated polyester and vinyl ester resins, gelcoats and low-profile additives for the plastics industry. ALTA Performance Materials are used in several global markets: including building materials; corrosion-resistant fibre reinforced plastic; recreation; transportation; and wind energy. The business has operations in multiple locations in the US, Europe, Brazil, India and China. For decades, we've set the standard for excellence and reliability, elevating the performance in composites. Today, we're writing the next chapter-an independent, future-focused company driven by innovation and a passion for pushing boundaries. Our strength lies in our people: experts and innovators who bring energy and purpose to everything we do. With a portfolio of premium brands and a culture built on trust, proactivity and partnership, we're shaping the future of composites materials. Join us and help define what's next. ALTA Performance Materials is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $90k-122k yearly est. 5d ago
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  • Director of Data & Analytics

    Gifthealth Inc.

    Columbus, OH

    Description:Director of Data & AnalyticsAbout Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Director of Data & Analytics is a senior leader within the Technology organization responsible for defining and executing the enterprise data and analytics strategy in support of key business units: Commercial, Customer Success, Pharmacy Operations, and Enterprise Customers. This role owns the end-to-end analytics ecosystem-including data architecture, engineering, analytics delivery, and governance-and partners closely with business and functional leaders to drive measurable outcomes through data-driven decision-making. The Director will build and scale high-performing data and analytics teams, establish modern analytics capabilities, and ensure trusted, compliant, and actionable insights across the organization. Key Responsibilities Strategy & Leadership Define and execute the enterprise data and analytics strategy aligned with company objectives and Technology roadmaps. Serve as a strategic partner to Commercial, Customer Success, Pharmacy Operations, and Enterprise Customers stakeholders, translating business priorities into scalable analytics solutions. Establish analytics as a core capability that enables growth, operational efficiency, and client/partner value. Lead, mentor, and scale a multidisciplinary team spanning data engineering, analytics engineering, BI/reporting, and advanced analytics. Data Platform & Engineering Own the design, implementation, and evolution of the company's data architecture, including data ingestion, transformation, storage, and semantic layers. Ensure data reliability, scalability, performance, and cost-effectiveness across cloud-based data platforms. Partner with Engineering, Product, and Security teams to integrate analytics into operational systems and workflows. Establish best practices for data modeling, pipeline development, testing, monitoring, and documentation. Analytics & Insights Delivery Oversee development of dashboards, reporting, and self-service analytics for Commercial, Customer Success, Pharmacy Operations, and Enterprise Customers-facing teams. Enable advanced analytics use cases such as forecasting, performance measurement, operational optimization, and experimentation. Ensure analytics outputs are actionable, clearly communicated, and tied to business KPIs. Standardize metrics, definitions, and reporting to create a single source of truth. Business Unit Enablement Commercial: Support sales performance, growth analytics, customer segmentation, and pipeline visibility. Customer Success: Enable retention, engagement, outcomes measurement, and proactive risk identification. Pharmacy Operations: Drive operational efficiency, throughput, quality, and compliance insights. Enterprise Customers: Deliver trusted reporting, operational transparency, and performance insights aligned with contractual and partnership requirements. Governance, Quality & Compliance Establish and enforce data governance, quality standards, and access controls. Ensure analytics practices comply with healthcare, pharmacy, and data privacy regulations (e.g., HIPAA where applicable). Partner with Legal, Compliance, and Security to manage data risk and stewardship. Qualifications 10+ years of experience in data, analytics, or business intelligence, with at least 5 years in a people leadership role. Proven experience building and operating modern cloud-based analytics platforms (e.g., Snowflake, BigQuery, Redshift, Databricks). Strong background in data engineering, analytics engineering, and BI tools (e.g., dbt, Looker, Tableau, Power BI). Demonstrated ability to partner with senior business leaders and translate complex needs into scalable analytics solutions. Experience supporting operationally complex domains such as healthcare, pharmacy, life sciences, or regulated environments. Preferred Skills: Experience working with or supporting pharmaceutical manufacturers or large healthcare partners. Familiarity with pharmacy operations, hub services, patient services, or healthcare commercialization analytics. Exposure to advanced analytics, experimentation, or machine learning use cases. Bachelor's degree in a quantitative or technical field; advanced degree preferred. Leadership Competencies Strategic thinker with strong execution discipline Excellent communicator able to influence technical and non-technical stakeholders Builder mindset with a track record of scaling teams and platforms Pragmatic, outcomes-oriented approach to analytics High standards for data quality, trust, and operational excellence Work Environment Location: Remote Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, department, or leadership to ensure alignment. Key Essential Functions Must be able to work onsite as needed Must be able to work at a computer for at least 8 hours Must be able to perceive and interpret data from Gifthealth's business systems in a timely manner Must be able to operate computer to prepare reports and analytics compendia in a timely manner Must be able to communicate data/analytical findings to non-statistical coworkers and management in a timely manner Must be able to consider/generate a large amount of data, sequence thoughts and apply logical conclusions to offer practical solutions to the issues presented by the data Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $95k-141k yearly est. 29d ago
  • Director of Data & Analytics

    Gifthealth

    Columbus, OH

    Director of Data & AnalyticsAbout Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Director of Data & Analytics is a senior leader within the Technology organization responsible for defining and executing the enterprise data and analytics strategy in support of key business units: Commercial, Customer Success, Pharmacy Operations, and Enterprise Customers. This role owns the end-to-end analytics ecosystem-including data architecture, engineering, analytics delivery, and governance-and partners closely with business and functional leaders to drive measurable outcomes through data-driven decision-making. The Director will build and scale high-performing data and analytics teams, establish modern analytics capabilities, and ensure trusted, compliant, and actionable insights across the organization. Key Responsibilities Strategy & Leadership Define and execute the enterprise data and analytics strategy aligned with company objectives and Technology roadmaps. Serve as a strategic partner to Commercial, Customer Success, Pharmacy Operations, and Enterprise Customers stakeholders, translating business priorities into scalable analytics solutions. Establish analytics as a core capability that enables growth, operational efficiency, and client/partner value. Lead, mentor, and scale a multidisciplinary team spanning data engineering, analytics engineering, BI/reporting, and advanced analytics. Data Platform & Engineering Own the design, implementation, and evolution of the company's data architecture, including data ingestion, transformation, storage, and semantic layers. Ensure data reliability, scalability, performance, and cost-effectiveness across cloud-based data platforms. Partner with Engineering, Product, and Security teams to integrate analytics into operational systems and workflows. Establish best practices for data modeling, pipeline development, testing, monitoring, and documentation. Analytics & Insights Delivery Oversee development of dashboards, reporting, and self-service analytics for Commercial, Customer Success, Pharmacy Operations, and Enterprise Customers-facing teams. Enable advanced analytics use cases such as forecasting, performance measurement, operational optimization, and experimentation. Ensure analytics outputs are actionable, clearly communicated, and tied to business KPIs. Standardize metrics, definitions, and reporting to create a single source of truth. Business Unit Enablement Commercial: Support sales performance, growth analytics, customer segmentation, and pipeline visibility. Customer Success: Enable retention, engagement, outcomes measurement, and proactive risk identification. Pharmacy Operations: Drive operational efficiency, throughput, quality, and compliance insights. Enterprise Customers: Deliver trusted reporting, operational transparency, and performance insights aligned with contractual and partnership requirements. Governance, Quality & Compliance Establish and enforce data governance, quality standards, and access controls. Ensure analytics practices comply with healthcare, pharmacy, and data privacy regulations (e.g., HIPAA where applicable). Partner with Legal, Compliance, and Security to manage data risk and stewardship. Qualifications 10+ years of experience in data, analytics, or business intelligence, with at least 5 years in a people leadership role. Proven experience building and operating modern cloud-based analytics platforms (e.g., Snowflake, BigQuery, Redshift, Databricks). Strong background in data engineering, analytics engineering, and BI tools (e.g., dbt, Looker, Tableau, Power BI). Demonstrated ability to partner with senior business leaders and translate complex needs into scalable analytics solutions. Experience supporting operationally complex domains such as healthcare, pharmacy, life sciences, or regulated environments. Preferred Skills: Experience working with or supporting pharmaceutical manufacturers or large healthcare partners. Familiarity with pharmacy operations, hub services, patient services, or healthcare commercialization analytics. Exposure to advanced analytics, experimentation, or machine learning use cases. Bachelor's degree in a quantitative or technical field; advanced degree preferred. Leadership Competencies Strategic thinker with strong execution discipline Excellent communicator able to influence technical and non-technical stakeholders Builder mindset with a track record of scaling teams and platforms Pragmatic, outcomes-oriented approach to analytics High standards for data quality, trust, and operational excellence Work Environment Location: Remote Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, department, or leadership to ensure alignment. Key Essential Functions Must be able to work onsite as needed Must be able to work at a computer for at least 8 hours Must be able to perceive and interpret data from Gifthealth's business systems in a timely manner Must be able to operate computer to prepare reports and analytics compendia in a timely manner Must be able to communicate data/analytical findings to non-statistical coworkers and management in a timely manner Must be able to consider/generate a large amount of data, sequence thoughts and apply logical conclusions to offer practical solutions to the issues presented by the data Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $95k-141k yearly est. 28d ago
  • Digital Analytics and Insights Director

    AAA Mid-Atlantic

    Worthington, OH

    AAA Club Alliance is currently seeking a Director of Digital Analytics & Insights in Wilmington, DE, Worthington, OH, or Cincinnati, OH. The Digital Analytics & Insights Director is responsible for driving strategic and operational value across AAA Club Alliance (ACA) business and service lines by developing, leading, and scaling a best-in-class digital analytics and insights team that delivers: * Comprehensive KPI visibility across all business lines. * Clear, shared understanding of what metrics mean and why they matter. * Actionable insights (What happened, why, and so what?) that drive decision-making. The Director is responsible for leading the collection and analysis of data to measure the effectiveness of ecommerce funnels and self-service features, as well as the impact of digital marketing efforts, to drive online conversions and cost savings. This role will also establish data strategy and governance-pulling together quantitative and qualitative data and working with platforms such as Adobe Analytics, Quantum Metric, Tableau, Power BI, Qualtrics, our data lake/warehouse, and other sources-to power dashboards and answer critical business questions. The primary duties of the Director of Digital Analytics & Insights are to: * Develop, mentor, and manage a high-performing analytics team. * Design and publish dashboards (Tableau, Power BI) that surface real-time metrics and trends for executive, line-of-business, and cross-functional audiences. * Build and maintain data models focused on key performance metrics. * Oversee ingestion and synthesis of data from tools such as Adobe Analytics, Quantum Metric, Qualtrics, third parties, and other sources. * Partner with IT to optimize ETL pipelines, enforce data quality, and ensure digital activity data is accessible through the data lake. * In partnership with Marketing, IT, and other business stakeholders, drive data strategy across our Marketing Technology stack, ensuring that data is available for customer segmentation, omni-channel personalization, reporting, and other needs. * Lead regular presentations and craft compelling narratives that inform leaders and other stakeholders to support decision-making. * Collaborate with Marketing, Digital teams, and business partners to translate insights into revenue-driving recommendations and optimized campaign spend. * Lead exploration and adoption of AI tools that improve effectiveness of digital channel analytics * Highlight opportunities for cost-savings and improved customer satisfaction. * Embed analytics requirements and best practices into software development cycle for web and mobile digital enhancements. * Work closely with Product, UX and Engineering to define tracking specs, validate instrumentation, and ensure meaningful data capture. * Manage analytics budget and vendor relationships (licenses, consultants, pilots). * Continually assess and evolve our analytics stack-pilot new tools and platforms, negotiate agreements, retire underused tools. * Define analytics team structure, roles, and career paths. * Co-lead governance forums to align on definitions, prioritize analytics requests, and drive a data-driven culture. * Define and enforce analytics standards, naming conventions, and best practices * Monitor data quality, ensure compliance and champion data literacy across the organization. * Perform other duties as assigned. Minimum Qualifications: * Bachelor's degree in Analytics, Data Science, Business Administration, or related field required. Master's degree a plus. * Minimum 10 years of experience in ecommerce digital analytics or marketing data analytics required. * Minimum 3 years of experience building and scaling analytics programs and teams required. * Must have extensive experience with Adobe Analytics & Adobe Target. * Experience in visualization software such as Tableau and Power BI, Quantum Metric, Qualtrics, Snowflake, Azure, and/or AWS Redshift. * Proven track record of establishing KPI frameworks and executive-grade dashboards. * Detail-oriented with a proven track of problem-solving and providing and presenting data driven business insights and recommendations to executives. Knowledge Skills and Abilities: * Strong SQL, data modeling, and large-dataset analysis skills. * Strong understanding of ETL, API integrations, and tag management (Adobe Launch). * Ability to translate data into clear recommendations and narratives. * Ability to guide senior leaders and foster cross-department alignment. * Knowledge of industry best practices related to ecommerce and self-service data solutions * Passion and curiosity for AI-based solutions. * Ability to interact and build effective working relationships at all levels of the organization. * Ability to drive change within the organization; ability to build consensus/coalitions amongst diverse (or divergent) interests; act with integrity; build confidence, track record of accomplishments that required strong leadership. * Excellent project, budget, and time management skills. * Strong relationship building skills, including negotiating and executive interaction. Ability to exercise good judgment with quick response time. * Flexibility to quickly adapt priorities and resources to ever-changing internal and external conditions. At AAA, your success is our success. What we can offer you: * The starting base compensation for this position is $115,528 to $202,200. * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* * Comprehensive health benefits package. * Up to three weeks of paid time off accrued during your first year. * Annual Bonus Plan. * 401(K) plan with company match up to 7%. * Professional development opportunities and tuition reimbursement. * Paid time off to volunteer & company-sponsored volunteer events throughout the year. * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Management
    $115.5k-202.2k yearly Auto-Apply 60d+ ago
  • Director of Safety Strategy & Standards (Administrative Staff) PN 20076186

    Dasstateoh

    Columbus, OH

    Director of Safety Strategy & Standards (Administrative Staff) PN 20076186 (260000DY) Organization: Workers' CompensationAgency Contact Name and Information: BWC Human Resources, ********************** Unposting Date: Jan 29, 2026, 4:59:00 AMWork Location: William Green Building 30 West Spring Street Columbus 43215-2256Primary Location: United States of America-OHIO-Franklin County-ColumbusOther Locations: United States of America-OHIO-Hamilton County-Springdale, United States of America-OHIO-Stark County-North Canton, United States of America-OHIO-Guernsey County-Cambridge, United States of America-OHIO-Mahoning County-Youngstown, United States of America-OHIO-Cuyahoga County-Cleveland, United States of America-OHIO-Lucas County-Toledo Compensation: Based on experience, not to exceed $135,000.Schedule: Full-time Work Hours: 8:00 - 5:00Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Occupational SafetyTechnical Skills: Data Analytics, Occupational Safety, Compliance EnforcementProfessional Skills: Attention to Detail, Decision Making, Organizing and Planning, Verbal Communication, Written Communication Agency OverviewA Little About Us:With roughly 1,500 employees in 7 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. Our Culture:BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills. Our Vision:To transform BWC into an agile organization driven by customer success.Our Mission:To deliver consistently excellent experiences for each BWC customer every day.Our Core Values:One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.What our employees have to say:BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.I have worked at several state agencies and BWC is the best place to work.Best place to work in the state and with a sense of family and support.I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.Job DescriptionBWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval. Location is TBD: Permanent reporting location will be determined once a candidate has been recommended. BWC offices are located in the following locations: Columbus, Cambridge, Canton, Cleveland, Springdale, Toledo, or Youngstown.What You'll Be Doing:Lead statewide safety strategy and set standards for occupational safety, industrial hygiene, ergonomics, and safety analytics.Oversee development and alignment of safety consultation standards, technical directives, procedures, and Ohio Administrative Code safety rules.Direct quality assurance and evaluation processes to ensure consistent safety service delivery and continuous improvement.Provide expert technical consultation to agency leadership and stakeholders on complex safety and industrial hygiene issues.Manage research, data analytics, dashboards, and performance metrics to guide strategic initiatives and operational decisions.Represent the agency in cross-functional teams, external partnerships, and national forums, presenting findings and recommendations.Supervise staff, budgets, and resources to ensure compliance, effective service delivery, and alignment with statewide objectives.Major Worker Characteristics:Knowledge of budgeting, management, labor relations, work force planning, employee training & development, supervision, public relations, human relations, BWC policies & procedures*, Safety Services policy & procedures*; federal, state & local safety, health & fire prevention laws, rules, regulations & national voluntary standards , including OSHA requirements & procedures, Public Employment Risk Reduction Program (PERRP) requirements & procedures*, Industrial Commission Codes*, Ohio Administrative Code Specific Safety Rules*, BWC rules & regulations regarding risk administration (e.g., risk classifications, experience rating, retrospective rating, loss control, loss prevention, premium rates)*; principles of safety management; safety training techniques & program development; industrial & construction safety practices; physical sciences (e.g., physics, chemistry, ergonomics, industrial hygiene) or engineering; accounting, management, employee training, worker's compensation, interviewing, counseling, principles of BWC claims operations*; BWC rehabilitation services*; supervisory principles & techniques; human relations; public relations; sales & marketing principles & techniques. Skill in PC operation & proficient in use of Microsoft Office 365 suite (e.g., Word, Excel, PowerPoint, Teams, etc.); Power BI, Oracle, Coresuite*, Risk Control Technology (RCT)*; Tableau, safety testing equipment (e.g., noise meter, video equipment, velometer). Ability to comprehensively analyze & evaluate solutions for problems & make appropriate decisions; identify problems in a complex set of variables; establish professional rapport & effective working relationship with employers, special interest groups, other BWC departments, & the public; investigate & resolve complaint/problems; handle sensitive face-to-face & telephone inquiries from employers, special interest groups, other BWC departments, & the public; effectively manage remote/teleworking employees; build & maintain a positive working atmosphere of growth & participation; define problems, collect data, establish facts, & draw valid conclusions; read & record figures accurately; add, subtract, multiply & divide whole numbers; maintain accurate records; understand manuals & verbal instructions; write meaningful, accurate & concise reports; read & understand technical documents; prepare & deliver speeches before specialized audiences & general public, work alone on most tasks, handle sensitive inquiries from contacts with officials & general public.(*) Developed after employment. Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsPreferred Qualifications:Education Master's degree in Occupational Safety, Industrial Hygiene, Ergonomics, Public Health, Engineering, or a related field.Experience7+ years of progressively responsible experience in occupational safety, industrial hygiene, ergonomics, or related technical fields.Experience leading statewide or multi-regional safety programs, standards development, or technical operations.Experience supervising technical staff and managing programs, projects, or cross-functional initiatives.Experience applying federal and state occupational safety regulations (e.g., OSHA, ANSI, OAC safety rules) in complex environments.Experience using safety analytics, dashboards, or performance metrics to inform decision-making.Skills Ability to communicate complex technical concepts to leadership, external partners, and diverse audiences.Strong leadership, strategic planning, and problem-solving skills.Ability to build collaborative relationships and align technical work across multiple stakeholders.CertificationsProfessional certifications such as CIH, CSP, CPE, CHMM, or PE.Training or certification in data analytics, safety program evaluation, quality assurance, or continuous improvement methodologies. Unusual Working Conditions:This position is overtime exempt.THIS POSITION IS UNCLASSIFIED PERSUANT TO ORC 124.11(A)(9).Position requires travel; therefore, persons occupying this position must provide their own transportation and/or legally operate a state owned vehicle.The position may involve overnight travel.The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will NOT be offered employment.The final applicant for this position must submit to and pass an extensive background check by the Ohio State Patrol prior to appointment. Supplemental InformationEEO & ADA Statement:The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, pregnancy, or religion, please contact the ADA mailbox at: BWCADA@bwc.ohio.gov.Educational Transcripts:For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.Background Check:Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $135k yearly Auto-Apply 16h ago
  • Director Fraud Strategy

    Bread Financial 4.7company rating

    Columbus, OH

    Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. The Director of Fraud Strategy leads the Fraud Strategy function of Account Protection, being responsible for the analysis of fraud trends, the development of mitigation strategies and deployment of creative solutions to effectively manage fraud losses, maximize revenue, and support business growth. The Director is responsible to manage and develop a multifaceted team of fraud analysts that provide both real-time and trending insight into fraud vulnerabilities and countermeasure opportunities. The Director guides the development and optimization of fraud mitigation controls within our framework of tools to ensure the business meets or exceeds Fraud Loss goals while supporting business growth targets.The Fraud Strategy Director defines and measures through insight and statistical analysis existing and future mitigation opportunities as part of the decensign and development process. The Director must measure and monitor fraud performance for the purpose of statistically quantifying risk and opportunity. The Director also seeks and designs creative solutions to fraud risk challenges through optimization of existing controls, pursuit of new tools and expanded use of alternative data. Essential Job Functions •Develop and communicate vision for the team, define success and how it will be measured. This includes delivering on the vision for the Account Protection function as well as more specific definitions for the Fraud Strategy Team. •Demonstrates the ability to work independently, remain organized, and prioritize work to work on multiple projects over the same time period with accuracy and attention to detail. •Utilize critical thinking skills to help analyze business issues, collaborates with stakeholders to resolve problems, is strategic, and gains consensus on the best solution. •Hire, develop, supervise, and retain key talent. •Ensure individuals have the skills and tools needed to support the development and execution of fraud mitigation. •Research and understand industry best practices for fraud mitigation strategies, techniques and risk. •Build relationships by establishing trust, confidence and credibility with senior leaders, executives, and regulatory bodies. •Build and maintain productive partnerships with key areas of the business (e.g., Operations, Credit Management, Client Partnership) to ensure strategies are comprehensive, fit for purpose and executed as designed. •Research and understand relevant regulations and work with Compliance and Operations partners to ensure strategies comply. •Ensure controls are in place to mitigate any potential liability. Reports to: VP of Fraud Work Environment: •Normal office environment. As a senior leader, must work at a Bread Financial office a minimum of 6 days per month. •Ability to travel 6 days a month if not located near a Bread Financial office. •Ability to travel 25% of time if not located near Bread Financial office • Direct Reports: This role will have two to four direct reports and eight to twelve direct reports in function. Minimum Qualifications: •Bachelor's Degree or equivalent education in Business Management, Statistics, Mathematics •Seven years' work experience directly related to the role and five years minimum of supervisory experience •Seven years or more experience demonstrated understanding of risk management disciplines, varying analytic practices and fraud risk concepts. •Proven success in analyzing large amounts of data which foster actionable business decisions. •Experience managing data analysts or statisticians with a proven capacity to lend guidance, insight and comprehension of in-depth, detailed analysis they produce. •Solid understanding of operational execution is necessary to contextualize, and support recommended strategic deployments. Preferred Experience: •Master's in Business Management, Statistics, Mathematics •Ten years or more in Fraud Risk and/or Credit Risk Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. Salary Range (unless otherwise noted below): $134,400.00 - $278,200.00 Full Salary Range for position: California: $154,500.00 - $347,700.00Colorado: $134,400.00 - $292,100.00New York: $147,800.00 - $347,700.00Washington: $141,100.00 - $319,900.00Maryland: $141,100.00 - $306,000.00Washington DC: $154,500.00 - $319,900.00Illinois: $134,400.00 - $306,000.00New Jersey: $154,500.00 - $319,900.00Vermont: $134,400.00 - $278,200.00Ohio: $134,400.00 - $278,200.00 The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills. Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan. All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO. Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance. Click here for more Benefits information. About Bread Financial At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn. Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k). The Company is an Equal Opportunity Employer. Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company. The Company participates in E-Verify. The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply. The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************. Job Family: Credit Operations Job Type: Regular
    $154.5k-347.7k yearly Auto-Apply 16d ago
  • Quant Analytics Manager - Marketing Systems

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210697046 JobSchedule: Full time JobShift: Day : As a Data & Marketing Systems Quant Analytics Manager on the Performance Marketing Operations and Transformation team , you will roll up your sleeves to design, implement, and optimize data-driven targeting strategies. You'll be hands-on in campaign execution, collaborating with Marketing, Sales, Technology, and Product teams. Your work will establish best practices for data management, drive standardization, and promote a culture of analytics-driven marketing excellence through direct, practical involvement. Job responsibilities * Develop and implement data management strategies for marketing execution through hands-on analysis and solution building * Leverage data from multiple systems of record to refine customer targeting and optimize performance metrics with direct data manipulation * Drive adoption of best practices for standardization and reusability of marketing data outputs by building and maintaining reusable assets * Manage execution, monitoring, and quality of data projects to ensure seamless audience targeting, including hands-on troubleshooting and validation * Collaborate with product and technology teams to create requirements and plans for product development and omni-channel initiatives, actively participating in technical discussions and solutioning * Establish and maintain strong working relationships with project leads, stakeholders, and subject matter experts through direct engagement and teamwork * Work with business leadership to define and prioritize project objectives, plan deliverables, and oversee execution, including hands-on project tracking and reporting * Promote a culture of data-driven decision making within the organization by sharing practical insights and results * Ensure compliance with data governance and privacy standards through hands-on data management and documentation * Provide thought leadership in data analytics and marketing technology, including hands-on evaluation and implementation of new tools * Mentor junior analysts and contribute to team development through direct coaching and support Required qualifications, capabilities and skills * Bachelor's degree in Data Science, Statistics, Information Systems, or related field * 5+ years of proven hands-on experience in data analytics or customer segmentation * Proficiency in SQL, Python, Segment, Excel, Tableau, Adobe, etc., with demonstrated ability to use these tools in daily work * Ability to translate business requirements into technical specifications and communicate complex concepts to non-technical partners * Strong knowledge of digital marketing principles, with practical application in campaign execution * Team player with ability to build strong cross-business relationships through direct collaboration * Strong communication skills with the ability to influence and manage stakeholders and senior management Preferred qualifications, capabilities and skills * Experience in marketing operations and/or MarTech industry platforms, with hands-on involvement in platform setup and management * Proficient in project management and agile tools such as Microsoft Project, Excel, PowerPoint, JIRA, and Confluence, with practical experience in project tracking * Experience with customer data platforms (CDP) and marketing automation tools (Salesforce, Segment, SAS, Adobe, Microsoft, etc.), including hands-on configuration and usage * Experience working with marketing technology agencies, digital agencies, IT consultancies, and/or digital marketing agencies * High energy, solutions-oriented individual able to manage multiple initiatives under tight deadlines, with a hands-on approach to problem solving * Strong relationship development and negotiating skills; able to earn respect and trust among business partners and team members through direct engagement
    $79k-103k yearly est. Auto-Apply 6d ago
  • Director of Ecommerce Data & Analytics

    Ryder System 4.4company rating

    Columbus, OH

    The Director of Data & Analytics for the Ryder ecommerce division leads the data strategy and execution across e-commerce product, business and customer insights, and AI/ML initiatives. This role is responsible for building a scalable data foundation, delivering actionable insights, enabling data-driven decision-making, and establishing a platform for advanced analytics and data products. With a focus on operational efficiency and business growth for the domain aligned with enterprise objectives, the Director oversees data engineering, analytics, and governance, partnering with cross-functional teams to ensure data is a strategic asset supporting both internal and customer needs. **Essential Functions** + Define and lead execution of a unified data and AI/ML strategy aligned to business and operational priorities + Build and manage a high-performing team across data engineering, BI, and analytics + Develop a scalable, modern data platform and advanced analytics, self-service BI, and machine learning solutions + Collaborate with stakeholders to identify, prioritize, and deliver AI/ML use cases that drive measurable business outcomes + Partner with stakeholders to define data requirements, metrics, governance, and ethical AI principles + Deliver insights to optimize logistics operations and support customer-facing products + Champion a data-driven culture across teams through enablement and education + Ensure compliance with data security and privacy standards (e.g., SOC 2, GDPR) + Align data strategy with enterprise architecture, product development, and platform delivery **Additional Responsibilities** + Performs other duties as assigned. **Skills and Abilities** + Strong entrepreneurial mindset that sees "what could be" and leads the effort to achieve, Required + Strategic planning and communication of a clear data vision, Required + Ability to lead cross-functional data initiatives and drive measurable outcomes, Required + Strong knowledge of data architecture, analytics, and governance, Required + Skilled in Agile environments and iterative delivery, Required + Excellent collaboration and stakeholder management skills, Required + Background in logistics or supply chain analytics is a plus, Required **Qualifications** + Bachelor's Degree in data science, computer science, analytics, or related field, Required + Master's Degree in data science, computer science, analytics, or related field, Preferred + 8 years or more in experience in data or analytics roles, Required + 3 years or more in leadership role, Required + Experience with modern data and ML tools (e.g., Snowflake, Databricks, Power BI, Domo) Intermediate, Required + Experience supporting enterprise or multi-tenant platforms preferred Intermediate, Required + Proven experience leading enterprise-scale data platform initiatives and enabling AI/ML capabilities Advanced, Required + Familiarity with data compliance frameworks (e.g., SOC 1/2, ISO 27001, GDPR) Intermediate, Required **Travel** + 0 - 10% **Job Category:** Enterprise Data **Compensation Information** : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: **Pay Type** : Salaried Minimum Pay Range: $155,000.00 Maximum Pay Range: $195,000.00 **Benefits Information** : **For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, click here (********************************************************************************************************** to download the comprehensive benefits summary. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. **Important Note** **:** Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. **Current Employees** **:** If you are a current employee at Ryder, please click here (*************************************************** to log in to Workday to apply using the internal application process. _Job Seekers can review the Job Applicant Privacy Policy by clicking here (********************************************** ._ \#wd
    $155k-195k yearly Easy Apply 15d ago
  • Manager - Business Insights (Credit Card & Personal Lending)

    Citizens 2.9company rating

    Columbus, OH

    Manager, Business Insights (Credit Card & Personal Lending) The Consumer Lending Strategy & Business Analytics team at Citizens is seeking a Manager, Business Insights to lead analytics for Unsecured Lending (Credit Card and Personal Loans). This role partners directly with business lines and product teams, managing a team of analysts to deliver actionable insights that drive business impact. The Manager will set analytic standards, mentor staff, and ensure solutions are audit-ready and aligned with regulatory expectations. The position emphasizes leadership, data-driven thinking, business partnership, and technical expertise, with a focus on credit card experience. Location and Work Arrangement Candidates must be based in or willing to commute to a Citizens hub 4 days on-site and 1 day remote: Columbus OH, Johnston RI, Westwood MA, Boston MA, Pittsburgh PA, Phoenix AZ, or Iselin NJ. Key Responsibilities - Lead analytics and insights for Credit Card and Personal Loans, partnering directly with business and product teams - Manage and mentor a team of 4+ analysts, fostering development and high performance - Conduct analysis and answer critical business questions around sales performance, customer behavior trends, and portfolio analytics - Set analytic methodology and standards for business impact, focusing on enablement and clarity - Design and oversee testing frameworks (A/B, quasi-experiments) and ensure statistical rigor - Build and maintain governed analytics assets (semantic models, curated tables, Python/SQL libraries) - Manage delivery of executive-ready dashboards and narratives; standardize metrics and drive adoption - Ensure audit readiness and compliance with OCC, CFPB, and FDIC standards - Collaborate with Compliance, Audit, and Model Risk partners - Drive cross-functional projects to expand analytics capabilities Technical Skills - Strong understanding of loan-level economics, price optimization, and return-optimized marketing strategies - Experience managing users of SQL and Python for analytics and data engineering - Experience managing users of Power BI, Tableau, and Azure data platforms - Strong understanding of data quality, controls, and regulatory documentation - Knowledge of experimentation and causal inference methods Ideal Candidate - 7+ years in analytics, risk, consulting, or lending (credit card experience strongly preferred) - Demonstrated leadership and people management experience - Strong communication and business partnership skills - Bachelor's degree required; MBA preferred Hours and Work Schedule - 40 hours per week, Monday through Friday Pay Transparency + The salary range for this position is $160,000 - $200,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. + We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
    $58k-91k yearly est. 55d ago
  • Manager - Business Insights (Credit Card & Personal Lending)

    Citizens Financial Group, Inc. 4.3company rating

    Columbus, OH

    Manager, Business Insights (Credit Card & Personal Lending) The Consumer Lending Strategy & Business Analytics team at Citizens is seeking a Manager, Business Insights to lead analytics for Unsecured Lending (Credit Card and Personal Loans). This role partners directly with business lines and product teams, managing a team of analysts to deliver actionable insights that drive business impact. The Manager will set analytic standards, mentor staff, and ensure solutions are audit-ready and aligned with regulatory expectations. The position emphasizes leadership, data-driven thinking, business partnership, and technical expertise, with a focus on credit card experience. Location and Work Arrangement Candidates must be based in or willing to commute to a Citizens hub 4 days on-site and 1 day remote: Columbus OH, Johnston RI, Westwood MA, Boston MA, Pittsburgh PA, Phoenix AZ, or Iselin NJ. Key Responsibilities * Lead analytics and insights for Credit Card and Personal Loans, partnering directly with business and product teams * Manage and mentor a team of 4+ analysts, fostering development and high performance * Conduct analysis and answer critical business questions around sales performance, customer behavior trends, and portfolio analytics * Set analytic methodology and standards for business impact, focusing on enablement and clarity * Design and oversee testing frameworks (A/B, quasi-experiments) and ensure statistical rigor * Build and maintain governed analytics assets (semantic models, curated tables, Python/SQL libraries) * Manage delivery of executive-ready dashboards and narratives; standardize metrics and drive adoption * Ensure audit readiness and compliance with OCC, CFPB, and FDIC standards * Collaborate with Compliance, Audit, and Model Risk partners * Drive cross-functional projects to expand analytics capabilities Technical Skills * Strong understanding of loan-level economics, price optimization, and return-optimized marketing strategies * Experience managing users of SQL and Python for analytics and data engineering * Experience managing users of Power BI, Tableau, and Azure data platforms * Strong understanding of data quality, controls, and regulatory documentation * Knowledge of experimentation and causal inference methods Ideal Candidate * 7+ years in analytics, risk, consulting, or lending (credit card experience strongly preferred) * Demonstrated leadership and people management experience * Strong communication and business partnership skills * Bachelor's degree required; MBA preferred Hours and Work Schedule * 40 hours per week, Monday through Friday Pay Transparency * The salary range for this position is $160,000 - $200,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. * We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award
    $160k-200k yearly Auto-Apply 43d ago
  • Lead Director Digital Product

    CVS Health 4.6company rating

    New Albany, OH

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** Lead Director will drive strategic initiatives to enhance provider self-service capabilities through conversational AI solutions across IVR and web chat channels. This role will manage product managers and collaborate with cross-functional stakeholders to deliver scalable, customer-centric solutions that reduce call volume and improve provider satisfaction. **Key Responsibilities** **Product Strategy & Execution** + Define, own, and communicate the product vision, strategy, and roadmap for provider agentic powered self-service capabilities, ensuring alignment with business objectives and customer needs. + Oversee portfolio of initiatives to drive provider self-service, including adoption + Lead the end-to-end delivery of features and experiences, focusing on usability, and the unique needs of health plan members and providers + Champion investment cases and business cases to secure resources and support for initiatives + Drive backlog prioritization, roadmap planning, and continuous improvement. + Partner with business leaders, IT, and external vendors to ensure seamless integration of self-service solutions. + Communicate progress, risks, and outcomes to senior leadership + Identify opportunities to leverage AI/NLP technologies for enhanced experiences. + Implement metrics-driven improvements to increase adoption and satisfaction. **Leadership & Team Development** + Build, coach, and inspire high-performing, agile product teams; foster a culture of innovation, accountability, and continuous improvement. + Establish clear team norms, provide actionable feedback, and support career development through stretch goals and visibility opportunities. + Promote a customer-centric culture where teams proactively monitor product health and drive toward a shared north star vision. **Financial Stewardship** + Manage annual budget to maximize ROI and value delivery. + Monitor financial performance and ensure alignment with strategic objectives. **Required Qualifications:** + **10 years of experience** in product management, product strategy, or a related field, preferably within the healthcare or technology sectors. + 1+ generative AI and **AI/NLP technologies** and their application in enhancing user experiences. + 8+ years of experience with data **analysis** and metrics-driven decision-making to assess product performance and user satisfaction. + 8+ years of experience with **agile methodologies** and tools for product management (e.g., JIRA, Trello). + 5+ years of people leader experience with demonstrated ability to **build and lead high-performing teams** , fostering a culture of innovation and accountability. + 3+ years **of experience leading product development** from concept to launch, with a focus on self-service solutions. **Preferred Qualifications:** + Strong communication skills to effectively convey product vision, strategy, and progress to senior leadership and stakeholders. + Ability to foster a **collaborative environment** that encourages open communication and idea sharing. + **Experience in the healthcare industry** , particularly with health plans, provider networks, or health technology solutions. + Experience with **financial modeling** and forecasting to support strategic decision-making. + Knowledge of **cost-benefit analysis** and its application in product development and investment decisions + Strong negotiation skills to work effectively with external vendors and partners. **Education:** Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience) **Pay Range** The typical pay range for this role is: $144,200.00 - $288,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/23/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $99k-123k yearly est. 6d ago
  • HSE Senior Director, Data Center Solutions

    CBRE 4.5company rating

    Columbus, OH

    Job ID 251426 Posted 07-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Health and Safety/Environment **_CBRE's Data Centre Solutions is the world's only fully integrated data centre real estate firm, offering global strategy, acquisition and disposition representation, project management, and facilities management from a single provider. We serve 40% of the Fortune 100's data centres, spanning primary, secondary, and tertiary markets across the globe. As an employer of choice, we heavily invest in our people to best serve these state-of-the-art facilities by offering mission critical and leadership training._** **ESSENTIAL DUTIES AND RESPONSIBILITIES** + **Develop, implement, manage and review the QHSE strategy, management system, plan and objectives in line with the Group QHSE strategy and in support of the related divisional business plan. Include long term forecasting and planning for both policy and resource requirements.** + **Provide the focal point for specialist strategic QHSE expertise. Ensure appropriate day-to-day support and guidance to the team, supply partners and clients.** + **Manage QHSE resource requirements. Lead and facilitate necessary dialogue to ensure appropriate specialist QHSE resource requirements are established at all times.** + **Lead the development and maintenance of the QHSE training strategy. Support the delivery to ensure standards of QHSE competence are achieved and maintained.** + **Direct, lead and support the development of initiatives and best practice activities in all areas of QHSE management and promote and maintain the behaviours and values of the business.** + **Support the QHSE aspects of new business through solutions development, participation in presentations and consultation meetings, bid and contract generation and review through to support during mobilization and resourcing activities on contracts.** + **Where required, ensure QHSE 'Champions' are established throughout the business. Direct the team in the development of appropriate objectives designed to promote and improve QHSE management.** + **Direct and manage the QHSE team to ensure delivery of overarching QHSE program.** + **Implement an assurance program designed to maintain compliance with both business and Group policy and strategy.** + **Oversee strategic QHSE performance management. Compile appropriate performance reports for the business and maintain performance monitoring, analysis and review against established metrics and standards to drive improvements.** + **Support the achievement of good industry practice, business competitiveness, and the development of a learning organization.** + **Support appropriate and effective business communication through leadership, advice, reviews, and direct contribution to meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as necessary and appropriate.** **EDUCATION AND EXPERIENCE** + BA/BS degree (or equivalent) required, MA/MS preferred + Strong analytical and problem-solving skills + Strong written and verbal communication skills, including client facing and large group presentation experience + 12+ years of related industry experience + 5 years' experience directing large scale, multi-discipline projects in a corporate environment + 7 years' experience managing people, department budgets, and project teams **CERTIFICATIONS AND LICENSES** + Certifications in the field of HSE such as the CSP, CIH, CHMM or other certifications in the field of EHS are highly desirable. + Qualifications in auditing such as lead auditor certification for ISO 14001 and ISO 45001 are desirable. **OTHER SKILLS AND/OR ABILITIES** + Strong leadership and facilitation skills + Exceptional presentation skills + Excellent project management experience + Strong analytical and organizational skills + Excellent computer skills including Microsoft Project, Microsoft office suite + Clear understanding and articulation of HSE Management Systems - leadership commitment, accountability, effective communication, auditing, and performance metrics. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the HSE Senior Director, Data Center Solutions position is $195,000 annually and the maximum salary for the HSE Senior Director, Data Center Solutions position is $205,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (******************************************************************************* CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
    $195k-205k yearly 13d ago
  • Banking & Capital Markets Tax Director

    PwC 4.8company rating

    Columbus, OH

    **Specialty/Competency:** Industry Tax Practice **Industry/Sector:** Banking and Capital Markets **Time Type:** Full time **Travel Requirements:** Up to 20% At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. Those in tax compliance at PwC will focus on validating clients' compliance with tax laws and regulations. You will review and analyse financial data, prepare and file tax returns, and assist businesses in meeting their tax obligations while minimising risks of non-compliance. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Lead in line with our values and brand. + Develop new ideas, solutions, and structures; drive thought leadership. + Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. + Balance long-term, short-term, detail-oriented, and big picture thinking. + Make strategic choices and drive change by addressing system-level enablers. + Promote technological advances, creating an environment where people and technology thrive together. + Identify gaps in the market and convert opportunities to success for the Firm. + Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Financial Services Tax team you are expected to lead the way as technologyenabled tax advisors who provide benefits through digitization, automation, and increased efficiencies. As a Director you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. You are expected to provide exceptional technical knowledge and specialization, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients' needs. Responsibilities - Set the strategic direction for the Financial Services Tax team - Lead business development initiatives to drive growth - Oversee multiple projects maintaining quality delivery - Maintain executive-level client relationships - Provide technical knowledge and industry insights - Foster a culture of digitization and automation - Equip professionals to succeed in complex transactions - Leverage One Firm knowledge to address client needs What You Must Have - Bachelor's Degree in Accounting - 6 years of experience - CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity What Sets You Apart - Considerable knowledge of tax issues in banking industry - Considerable knowledge of public accounting practices - Significant technical skills including FAS 109 and FIN 48 - Identifying and addressing client needs - Developing and sustaining meaningful client relationships - Preparing and presenting complex written and verbal documents - Leading teams to generate a vision and establish direction - Utilizing automation and digitization in professional services - Evaluating and negotiating new and existing contracts Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $150,000 - $438,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
    $110k-157k yearly est. 60d+ ago
  • Senior Director Specialty Pharmacy

    Ohiohealth 4.3company rating

    Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The Senior Director of Specialty Pharmacy Services is responsible for the strategic leadership, coordination, quality, and cost-effectiveness of all operations within the Specialty Pharmacy. Working closely with the Vice-President, Pharmacy Services, this role will execute on strategic growth to support organizational initiatives. Close collaboration with all pharmacy directors will be required as this business will have multiple pharmacy intersections, including outpatient pharmacy, clinic practices, infusion centers, and home infusion. This role oversees Directors, Managers, Coordinators, and Support Personnel, working collaboratively to achieve and maintain the highest standards of practice and optimal outcomes. The Senior Director serves as an internal and external spokesperson, representing and promoting OhioHealth Specialty Pharmacy Services to providers, administrators, legislators, researchers, and other stakeholders. This position also leads educational initiatives for pharmacy students, residents, pharmacists, technicians, and other providers, and supports research activities related to specialty pharmacy and pharmaceutical public policy. **Responsibilities And Duties:** Conducts responsibilities in alignment with organizational Service Excellence Standards and Core Values: Compassion, Excellence, Inclusion, Integrity, and Stewardship. Committed to high reliability organization principles and demonstrates consistent behaviors to provide the safest and most effective care for all. Provides oversight and strategic direction for all specialty pharmacy operations, including accreditation, compliance, and quality assurance. Leads educational and research initiatives, supporting the development of pharmacy professionals and advancing specialty pharmacy practice. Collaborates with senior leadership to develop and maintain strategic plans for specialty pharmacy services. Ensures optimal pharmaceutical care for patients through innovative service development and integration. Maintains effective communication and collaboration across departments and with external stakeholders. Oversee financial management, including budgeting and resource allocation for specialty pharmacy services. Develop and implement quality improvement indicators and programs. Presents specialty pharmacy experiences and research at professional meetings. **Minimum Qualifications:** Doctorate: Pharmacy (Required) **Additional Job Description:** **SPECIALIZED KNOWLEDGE** Prior experience in research projects with presentation and publication of results. Proficiency in verbal, written, and persuasive communication. Knowledge of laws, regulations, principles, standards, and practices related to pharmacy at the state and federal level. A strong understanding and prior experience in navigating a specialty pharmacy through payer challenges with both pharmacy and medical benefits with commercial and government payers. Proven ability to coach and develop leadership talent driving role expansion, promotion, and improved operational results. Demonstrated ability to develop and integrate innovative pharmaceutical care services, with direct experience of leading organic growth of a health-system based specialty pharmacy. A comprehensive understanding and ability to build the matrix of services required for a highly successful specialty pharmacy - volume capture, patient financial assistance, prior authorizations, claims processing, financial performance, payer contracting, among others. **Work Shift:** **Scheduled Weekly Hours :** 40 **Department** Specialty Pharmacy Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $140k-201k yearly est. 6d ago
  • Director of Marketing & Communications

    Columbus Metropolitan Library 3.8company rating

    Columbus, OH

    Job Title: Director of Marketing & Communications (Full-Time/Exempt) Location: Main Library Starting Pay Range: $105,539.20-$177,860.80 (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy*Applications will be accepted through February 1, 2026; posting may close earlier based on applicant volume. Our Commitment to Diversity Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: ************************************************************* What We Offer: A robust benefits package that supports your physical, mental, and financial well-being. Comprehensive medical, dental, and vision plans to meet your healthcare needs. A qualified employer for Public Service Loan Forgiveness . Access to mental health resources and employee assistance programs for your peace of mind. Generous paid time off and leave options to balance your work and personal life. Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans. A variety of voluntary and supplemental insurance plans to complement your lifestyle. Comprehensive overview of our benefits: ************************************************** About the Position: As the Director of Marketing & Communications (M&C), you will serve as CML's senior-most marketing leader, responsible for shaping the institution's brand, defining modern marketing strategy, elevating customer insight capabilities, and strengthening storytelling and communications This position leads the execution of the library's marketing strategy, including the development and execution of strategic and integrated communications, partnership and community relations strategies ensuring that all communications and activities appropriately and accurately express the library's vision, community image, position, and values. What You'll Do: Responsible for all marketing, public relations, customer insights/marketing data and integrated communications strategies for the library. Develops and manages strategic and integrated marketing plans, as well as department specific goals and objectives to support the library's strategic plan. Leads the development of CML's marketing insights, analytics, audience segmentation, and M&Cs performance measurement capabilities. Ensures data informs messaging, channel strategy, campaigns, and organizational decision making. Positions the M&C team as a strategic partner for internal partners. Leads brand strategy to ensure coherent, consistent, compelling brand expression across channels, branches, and experiences. Oversees the creative direction, content strategy, digital experience, and content management. Leads the library's crisis communication response plan and makes recommendations on communication protocols. May serve as the library's primary spokesperson for the delivery of the library's message to external constituents. Manages and monitors department budget; coordinates, initiates and approves documentation to ensure proper fiscal and regulatory control. Provides marketing and public relations counsel to library CEO and executive leadership team as needed. Prepares and executes executive and/or organizational level messages, including presentations, correspondence and written remarks. Responsible for staff onboarding, professional development, assessment, coaching and training of assigned staff. Sets individual performance measurements for staff and holds them accountable. Ensures team is built on modern structures and workflows and that each staff member has role clarity. In collaboration with the Planning & Strategy Officer, cultivates and optimizes strategic partnerships on behalf of the library as assigned. Engages with strategic partners to foster and strengthen mutually beneficial relationships. Proactively identify, design, and propose new opportunities to expand and enhance partnerships that align with the organization's goals and growth objectives. Identifies and meets with key business and non-profit leaders, organizations, community groups, educational institutions and other entities to partner with the library to increase brand awareness. Serves as a member of library's Directors' Team. Represents the M&C Department on other committees as needed. Leads and/or co-chairs large projects through effective project management as needed. Performs additional duties as assigned. Minimum Qualifications: Bachelor's degree in Marketing, Business, Communications, or related field required; Master's preferred 7+ years' of progressive management experience in marketing, brand strategy, communications, or related fields Experience leading a marketing function in a multi-stakeholder environment (library, public sector, nonprofit, higher ed, or civic organization experience preferred) Demonstrated success building or applying audience insights, digital strategy, and performance measurement Experience leading cross-functional planning processes and collaborating at the executive leadership level Experience managing creative, content, and channel teams (including external partners/agencies) Experience building modern marketing capabilities such as segmentation, analytics, content strategy, and integrated planning approaches Ability to lead and mentor teams through change Strong written, verbal, and presentation skills Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements. Positions Managed This is a supervisory position. Working Conditions and Physical Demands The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires minimal demand for physical effort.
    $42k-57k yearly est. Auto-Apply 9d ago
  • Director, UX Design

    VSCO 4.3company rating

    Reynoldsburg, OH

    Director, UX Design - (04FS5) Description Your RoleThe Director, UX Design provides strategic leadership for a multidisciplinary design organization responsible for delivering high-quality, scalable user experiences across the enterprise digital ecosystem. This role sets the vision for experience excellence, ensuring UX strategies and solutions align with platform standards, business objectives, and evolving customer needs. Partnering closely with senior leaders across product, engineering, and brand organizations, the Director drives a unified experience strategy that supports both core platform teams building configurable capabilities and brand-facing teams implementing those capabilities. By championing user centered design methodologies and operational rigor, this role ensures the creation of consistent, efficient, and differentiated end-user experiences at scale. Why You Belong HereAt Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Your Impact• Partner with UX and digital platform leadership to support and execute the overall UX vision across assigned products or platform areas • Ensure all user experiences adhere to established design principles, standards, and guidelines • Lead and implement best-in-class UX processes that promote consistency, repeatability, and efficiency across teams • Review and guide outcomes of design studio exercises and collaborative workshops to ensure alignment with business and user goals • Act as a senior UX point of contact for select e-commerce platform tenants and cross-functional partners • Collaborate with UX leads and peers to identify emerging UX trends and opportunities through pattern recognition and shared learning • Work closely with cross-functional partners (Product, Engineering, Analytics) to align on processes, methodology, and delivery expectations • Continuously assess and improve team effectiveness, workflow, and delivery quality • Participate in hiring and talent development efforts; contribute to building and maintaining a strong pipeline of UX talent • Manage and support designers through coaching, performance feedback, career development planning, and day-to-day guidance • Mentor team members on UX craft, systems thinking, and professional growth; model strong design leadership and collaboration • Use and advocate for a systems-based design methodology that enables scalable, multi-tenant solutions • Leverage data, analytics, and user feedback to evaluate the effectiveness of design solutions and inform future iterations • Contribute to annual North Star planning and product roadmap discussions to ensure alignment with user needs and UX best practices • Give back to the UX community through critiques, knowledge sharing, case studies, and continuous improvement of team practices Click here for benefit details related to this position. Posted Salary Minimum: $148,000. 00 Posted Salary Maximum: $209,790. 00 (US Dollar (USD) VS&Co provides an estimated range of compensation for this role as shown. Your actual compensation will be determined by a number of relevant factors, including but not limited to your specific skills, experience, & geographic location. Qualifications: • Passionate advocate for the end user and for evidence-informed design decisions • Strong expertise in UI, interaction design, and experience architecture • Extensive experience working within Lean and Agile development environments • Proven ability to guide teams through complex design challenges and deliver clear, user-centered solutions • Sophisticated visual and interaction design sensibility • Solid understanding of e-commerce and usability best practices • Collaborative, inclusive, and adaptable leader • Highly organized with strong attention to detail and follow-through • Ability to manage competing priorities in a fast-paced environment • Positive, constructive, and growth-oriented leadership style Additional Requirements• Bachelor's degree in Design, Human-Computer Interaction, or equivalent professional experience • 10+ years of professional UX or product design experience • 5+ years of people management or team leadership experience preferred • Proficiency with industry-standard design tools (e. g. , Figma) • Working knowledge of front-end technologies (HTML, CSS, JavaScript) and how design translates into implementation • E-commerce experience strongly preferred • Demonstrated ability to deliver against both business and creative objectives through design We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. Primary Location: United States-Ohio-ReynoldsburgWork Locations: Distribution Cntr 4-Vss/Vsb Reynoldsburg 43068Job: User ExperienceOrganization: VS Home OfficeSchedule: RegularShift: StandardEmployee Status: Leadership - DirectorJob Type: Full-time Job Level: Day JobJob Posting: Jan 16, 2026, 3:26:15 PM: : Employee Referral Bonus: 2,500. 00 US Dollar (USD) Refer a friend for this job Tell us about a friend who might be interested in this job. All privacy rights will be protected. Refer a friend
    $148k-209.8k yearly Auto-Apply 6d ago
  • Director Fraud Strategy

    Bread Financial 4.7company rating

    Columbus, OH

    Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. The Director of Fraud Strategy leads the Fraud Strategy function of Account Protection, being responsible for the analysis of fraud trends, the development of mitigation strategies and deployment of creative solutions to effectively manage fraud losses, maximize revenue, and support business growth. The Director is responsible to manage and develop a multifaceted team of fraud analysts that provide both real-time and trending insight into fraud vulnerabilities and countermeasure opportunities. The Director guides the development and optimization of fraud mitigation controls within our framework of tools to ensure the business meets or exceeds Fraud Loss goals while supporting business growth targets.The Fraud Strategy Director defines and measures through insight and statistical analysis existing and future mitigation opportunities as part of the decensign and development process. The Director must measure and monitor fraud performance for the purpose of statistically quantifying risk and opportunity. The Director also seeks and designs creative solutions to fraud risk challenges through optimization of existing controls, pursuit of new tools and expanded use of alternative data. Essential Job Functions * Develop and communicate vision for the team, define success and how it will be measured. This includes delivering on the vision for the Account Protection function as well as more specific definitions for the Fraud Strategy Team. * Demonstrates the ability to work independently, remain organized, and prioritize work to work on multiple projects over the same time period with accuracy and attention to detail. * Utilize critical thinking skills to help analyze business issues, collaborates with stakeholders to resolve problems, is strategic, and gains consensus on the best solution. * Hire, develop, supervise, and retain key talent. * Ensure individuals have the skills and tools needed to support the development and execution of fraud mitigation. * Research and understand industry best practices for fraud mitigation strategies, techniques and risk. * Build relationships by establishing trust, confidence and credibility with senior leaders, executives, and regulatory bodies. * Build and maintain productive partnerships with key areas of the business (e.g., Operations, Credit Management, Client Partnership) to ensure strategies are comprehensive, fit for purpose and executed as designed. * Research and understand relevant regulations and work with Compliance and Operations partners to ensure strategies comply. * Ensure controls are in place to mitigate any potential liability. Reports to: VP of Fraud Work Environment: * Normal office environment. As a senior leader, must work at a Bread Financial office a minimum of 6 days per month. •Ability to travel 6 days a month if not located near a Bread Financial office. * Ability to travel 25% of time if not located near Bread Financial office * Direct Reports: This role will have two to four direct reports and eight to twelve direct reports in function. Minimum Qualifications: * Bachelor's Degree or equivalent education in Business Management, Statistics, Mathematics * Seven years' work experience directly related to the role and five years minimum of supervisory experience * Seven years or more experience demonstrated understanding of risk management disciplines, varying analytic practices and fraud risk concepts. * Proven success in analyzing large amounts of data which foster actionable business decisions. * Experience managing data analysts or statisticians with a proven capacity to lend guidance, insight and comprehension of in-depth, detailed analysis they produce. * Solid understanding of operational execution is necessary to contextualize, and support recommended strategic deployments. Preferred Experience: * Master's in Business Management, Statistics, Mathematics * Ten years or more in Fraud Risk and/or Credit Risk Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. Salary Range (unless otherwise noted below): $134,400.00 - $278,200.00 Full Salary Range for position: California: $154,500.00 - $347,700.00 Colorado: $134,400.00 - $292,100.00 New York: $147,800.00 - $347,700.00 Washington: $141,100.00 - $319,900.00 Maryland: $141,100.00 - $306,000.00 Washington DC: $154,500.00 - $319,900.00 Illinois: $134,400.00 - $306,000.00 New Jersey: $154,500.00 - $319,900.00 Vermont: $134,400.00 - $278,200.00 Ohio: $134,400.00 - $278,200.00 The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills. Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan. All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time ("PSST") upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO. Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance. Click here for more Benefits information. About Bread Financial At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn. * Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k). * The Company is an Equal Opportunity Employer. * Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company. * The Company participates in E-Verify. * The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply. * The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************. Job Family: Credit Operations Job Type: Regular
    $154.5k-347.7k yearly 50d ago
  • Director of Ecommerce Data & Analytics

    Ryder System Inc. 4.4company rating

    Columbus, OH

    The Director of Data & Analytics for the Ryder ecommerce division leads the data strategy and execution across e-commerce product, business and customer insights, and AI/ML initiatives. This role is responsible for building a scalable data foundation, delivering actionable insights, enabling data-driven decision-making, and establishing a platform for advanced analytics and data products. With a focus on operational efficiency and business growth for the domain aligned with enterprise objectives, the Director oversees data engineering, analytics, and governance, partnering with cross-functional teams to ensure data is a strategic asset supporting both internal and customer needs. Essential Functions + Define and lead execution of a unified data and AI/ML strategy aligned to business and operational priorities + Build and manage a high-performing team across data engineering, BI, and analytics + Develop a scalable, modern data platform and advanced analytics, self-service BI, and machine learning solutions + Collaborate with stakeholders to identify, prioritize, and deliver AI/ML use cases that drive measurable business outcomes + Partner with stakeholders to define data requirements, metrics, governance, and ethical AI principles + Deliver insights to optimize logistics operations and support customer-facing products + Champion a data-driven culture across teams through enablement and education + Ensure compliance with data security and privacy standards (e.g., SOC 2, GDPR) + Align data strategy with enterprise architecture, product development, and platform delivery Additional Responsibilities + Performs other duties as assigned. Skills and Abilities + Strong entrepreneurial mindset that sees "what could be" and leads the effort to achieve, Required + Strategic planning and communication of a clear data vision, Required + Ability to lead cross-functional data initiatives and drive measurable outcomes, Required + Strong knowledge of data architecture, analytics, and governance, Required + Skilled in Agile environments and iterative delivery, Required + Excellent collaboration and stakeholder management skills, Required + Background in logistics or supply chain analytics is a plus, Required Qualifications + Bachelor's Degree in data science, computer science, analytics, or related field, Required + Master's Degree in data science, computer science, analytics, or related field, Preferred + 8 years or more in experience in data or analytics roles, Required + 3 years or more in leadership role, Required + Experience with modern data and ML tools (e.g., Snowflake, Databricks, Power BI, Domo) Intermediate, Required + Experience supporting enterprise or multi-tenant platforms preferred Intermediate, Required + Proven experience leading enterprise-scale data platform initiatives and enabling AI/ML capabilities Advanced, Required + Familiarity with data compliance frameworks (e.g., SOC 1/2, ISO 27001, GDPR) Intermediate, Required Travel + 0 - 10% Job Category: Enterprise Data Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $155,000.00 Maximum Pay Range: $195,000.00 Benefits Information : For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, click here (********************************************************************************************************** to download the comprehensive benefits summary. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. Current Employees : If you are a current employee at Ryder, please click here (*************************************************** to log in to Workday to apply using the internal application process. _Job Seekers can review the Job Applicant Privacy Policy by clicking here (********************************************** ._ \#wd
    $155k-195k yearly Auto-Apply 15d ago
  • Business Operations Director - Transformation & Strategic Initiatives

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210663937 JobSchedule: Full time JobShift: : Join a premier global financial institution and help shape the future of operations. As a key member of our leadership team, you will drive impactful change and deliver innovative solutions. Collaborate with senior leaders and cross-functional partners to set a bold vision for operational excellence. Inspire high-performing teams and foster a culture of continuous improvement. Make a lasting impact on our customers, employees, and business outcomes. As a Business Operations Director - Transformation & Strategic Initiatives at JPMorgan Chase within the Consumer & Community Banking Operations team, you will define and execute a multi-year transformation roadmap. You will leverage industry best practices and emerging technologies to deliver end-to-end improvements in customer and employee experiences. This role requires strong collaboration with senior leadership, business partners, and external advisors. You will ensure alignment with strategic objectives and deliver measurable wins along the way. The position is based in Columbus, OH; Wilmington, DE; Indianapolis, IN; Heathrow, FL; or Tampa, FL. You will serve as a thought leader in operations, bringing expertise in large-scale change initiatives and consulting or advisory roles. The role involves championing a culture of innovation, agility, and continuous improvement. You will oversee operational risk identification and mitigation, ensuring compliance with regulatory requirements. The successful candidate will inspire and mentor teams, fostering collaboration and high performance. This is an opportunity to drive transformation at scale and influence the strategic direction of our operations function. Job Responsibilities * Define and communicate a compelling vision for the future of operations, aligned with organizational goals and industry trends. * Lead the design and delivery of large-scale transformation programs to enhance efficiency, customer experience, and risk management. * Build and maintain strong relationships with senior leadership, business partners, and external advisors to ensure alignment and successful execution. * Champion a culture of innovation, agility, and continuous improvement using structured change management methodologies. * Oversee the identification and mitigation of operational risks, ensuring robust controls and regulatory compliance. * Inspire, mentor, and develop high-performing teams, fostering an open and collaborative culture. * Develop and present robust business cases for strategic initiatives. * Manage multiple priorities and deliver results under tight deadlines. * Leverage data, technology, and process reengineering to drive operational improvements. * Monitor progress and measure outcomes to ensure sustained results. * Serve as a trusted advisor to stakeholders at all levels. Required Qualifications, Capabilities, and Skills * Several years experience as an Executive Director or similar external position * Minimum of 10 years of experience in operations and/or technology, ideally in consumer banking. * Bachelor's degree in Business Administration, Operations Management, or a related field. * Proven track record of leading complex, cross-functional initiatives in a highly regulated environment. * Experience in consulting or advisory roles, with demonstrated ability to influence at the executive level. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Demonstrated ability to manage multiple priorities and deliver results under tight deadlines. * Experience with structured change management methodologies (e.g., Prosci ADKAR). * Ability to develop and present robust business cases. * Strong stakeholder engagement skills and team leadership and talent development. Preferred Qualifications, Capabilities, and Skills * Strong understanding of consumer banking operations and technology. * MBA or advanced degree preferred. * Experience with data-driven transformation initiatives. * Familiarity with industry best practices in operational excellence. * Ability to foster a culture of innovation and continuous improvement. * Experience working with external advisors and consultants.
    $114k-146k yearly est. Auto-Apply 13d ago
  • Director of Marketing & Communications

    Columbus Metropolitan Library 3.8company rating

    Columbus, OH

    Job Title: Director of Marketing & Communications (Full-Time/Exempt) Starting Pay Range: $105,539.20-$177,860.80 (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy *Applications will be accepted through February 1, 2026; posting may close earlier based on applicant volume. Our Commitment to Diversity Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law. At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: ************************************************************* What We Offer: A robust benefits package that supports your physical, mental, and financial well-being. Comprehensive medical, dental, and vision plans to meet your healthcare needs. A qualified employer for Public Service Loan Forgiveness. Access to mental health resources and employee assistance programs for your peace of mind. Generous paid time off and leave options to balance your work and personal life. Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans. A variety of voluntary and supplemental insurance plans to complement your lifestyle. Comprehensive overview of our benefits: ************************************************** About the Position: As the Director of Marketing & Communications (M&C), you will serve as CML's senior-most marketing leader, responsible for shaping the institution's brand, defining modern marketing strategy, elevating customer insight capabilities, and strengthening storytelling and communications This position leads the execution of the library's marketing strategy, including the development and execution of strategic and integrated communications, partnership and community relations strategies ensuring that all communications and activities appropriately and accurately express the library's vision, community image, position, and values. What You'll Do: Responsible for all marketing, public relations, customer insights/marketing data and integrated communications strategies for the library. Develops and manages strategic and integrated marketing plans, as well as department specific goals and objectives to support the library's strategic plan. Leads the development of CML's marketing insights, analytics, audience segmentation, and M&Cs performance measurement capabilities. Ensures data informs messaging, channel strategy, campaigns, and organizational decision making. Positions the M&C team as a strategic partner for internal partners. Leads brand strategy to ensure coherent, consistent, compelling brand expression across channels, branches, and experiences. Oversees the creative direction, content strategy, digital experience, and content management. Leads the library's crisis communication response plan and makes recommendations on communication protocols. May serve as the library's primary spokesperson for the delivery of the library's message to external constituents. Manages and monitors department budget; coordinates, initiates and approves documentation to ensure proper fiscal and regulatory control. Provides marketing and public relations counsel to library CEO and executive leadership team as needed. Prepares and executes executive and/or organizational level messages, including presentations, correspondence and written remarks. Responsible for staff onboarding, professional development, assessment, coaching and training of assigned staff. Sets individual performance measurements for staff and holds them accountable. Ensures team is built on modern structures and workflows and that each staff member has role clarity. In collaboration with the Planning & Strategy Officer, cultivates and optimizes strategic partnerships on behalf of the library as assigned. Engages with strategic partners to foster and strengthen mutually beneficial relationships. Proactively identify, design, and propose new opportunities to expand and enhance partnerships that align with the organization's goals and growth objectives. Identifies and meets with key business and non-profit leaders, organizations, community groups, educational institutions and other entities to partner with the library to increase brand awareness. Serves as a member of library's Directors' Team. Represents the M&C Department on other committees as needed. Leads and/or co-chairs large projects through effective project management as needed. Performs additional duties as assigned. Minimum Qualifications: Bachelor's degree in Marketing, Business, Communications, or related field required; Master's preferred 7+ years' of progressive management experience in marketing, brand strategy, communications, or related fields Experience leading a marketing function in a multi-stakeholder environment (library, public sector, nonprofit, higher ed, or civic organization experience preferred) Demonstrated success building or applying audience insights, digital strategy, and performance measurement Experience leading cross-functional planning processes and collaborating at the executive leadership level Experience managing creative, content, and channel teams (including external partners/agencies) Experience building modern marketing capabilities such as segmentation, analytics, content strategy, and integrated planning approaches Ability to lead and mentor teams through change Strong written, verbal, and presentation skills Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements. Positions Managed This is a supervisory position. Working Conditions and Physical Demands The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires minimal demand for physical effort.
    $42k-57k yearly est. Auto-Apply 8d ago

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