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Become A Director Of Business Operations

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Working As A Director Of Business Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $116,171

    Average Salary

What Does A Director Of Business Operations Do At Intuit

* This position will report to the VP of Care Shared Services and Business Operations and has responsibility for business operations across our 1M+ payroll and 300K+ payments customers in the QuickBooks ecosystem. This leader will manage a team of 200 people that is responsible for over $200B in annual payroll volume and $30B in annual payment charge volume. This leader will be responsible for driving breakthrough benefits and designing new experiences for customers, scaling for growth and driving efficiencies
* Lead teams that manage payroll tax operations and transaction risk for both payments and payroll businesses
* Drive transformation of our back-office capabilities (processes, systems and solutions) to deliver best-in-class customer and agent experiences and scaling to support our significant business growth in all global regions
* Lead a distributed team that can scale with the growing needs of Intuit's businesses
* Partner closely across functions with global risk and compliance, product management, product development, customer care and finance to build end-to-end programs that deliver customer benefit
* Bring in external best practices, industry learnings and trends to drive continuous improvement
* Lead and coach the team on data analysis and hypothesis testing to drive breakthrough benefits
* Execute in an intense, fast-paced, and highly iterative environment
* Develop and coach a high performing team by providing leadership on organizational capability, change management, talent planning and performance management

What Does A Director Of Business Operations Do At Electronic Arts, Inc.

* Develop and deploy counter-fraud strategies to address monetary risk in alignment with business and corporate strategies and business models.
* Champion these strategies and manage the delivery of fraud programs building and developing relationships across EA.
* Develop and maintain a culture of Fraud Awareness across the wider organization.
* Partner with key stakeholders on the launch of new payment options, games or game storefronts, business models and operating processes.
* Work with external partners and vendors, payment gateways and acquirers on payment operations.
* Contribute requirements, analysis and insight to create world class products and processes; to effectively operate a global online commerce platform.
* Present analysis and reporting recommendations to Senior Management on a variety of KPI and business impact metrics.
* Manage a global team of fraud and payment professionals.
* Develop and facilitate a challenging environment for team members to achieve consistent levels of high performance.
* Manage team resources and recruitment of new staff.
* Participate in global industry forums such as Merchant Risk Council and Gamer Safety Alliance

What Does A Director Of Business Operations Do At Comcast

* Directs the preparation and review of monthly operating financial statements,
* Forecasts, monthly variance analysis, external financial statements, construction job funnel, process excellence and budget data.
* Reviews the team's portfolio, financial statements to ensure accuracy and integrity.
* Explains related variances to plan and forecast.
* Analyzes all aspects of financial performance and provides recommendations for improvement.
* Manages the business planning cycle for designated functional area(s) by directing the preparation of forecasts (construction, business partner and capital management) and budgets.
* Provides motivation, direction, and leadership for Finance team and adheres to the policies and standards of the Company.
* Directs the enactment of all Finance department policies and procedures and monitors for adherence.
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance.
* Must be able to work nights and weekends, variable schedule(s) as necessary.
* Other duties and responsibilities as assigned

What Does A Director Of Business Operations Do At Commerce Bank

* Oversight and management over Treasury Product, Commercial Loan Servicing, Commercial Administration and Appraisal Review.
* Effectively manage risk
* Ensure audit, regulatory and compliance requirements are met.
* Maintain SOX controls
* Review risk assessment documents
* Review, update, test business resumption plans
* Managing, developing and improving the quality and performance of management staff
* Work with risk managers and lenders to ensure all risks associated with treasury management products and services are identified and mitigated

What Does A Director Of Business Operations Do At Sallie Mae

* Be the "go to" subject matter expert regarding all areas of risk, issues, events and controls regarding the various business areas supported
* Proactively manage the coordination, completion and assessment of business specific Process Mapping, MARCs and the mitigation of High Residual Risks identified therein; Work with the business area to interpret the results to determine next steps
* Provide trend analysis and dashboard reporting on each supported business area to senior management and applicable governance committee to help in the identification of logical corollary/statistical relationships between business specific risk, issue, control and event metric data utilizing the current GRC application and new/existing business intelligence tools
* Collaborate with Internal Audit and Compliance to ensure a holistic, coordinated view on the Bank's risks and common themes
* Consistently review sample size data to ensure compliance with the ERM Policy, and ERM Framework, the Issues Management Policy, the Operational Loss Events Policy, the Non
* SOX Control Testing Policy and the MARC Methodology across the enterprise
* Actively participate in the assessment and development of new products and initiatives, as well as the identification of new/emerging risks through process and project management
* Perform internal control testing and documentation of all ERM controls as deemed necessary

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How To Become A Director Of Business Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 


Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Director Of Business Operations jobs

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Real Director Of Business Operations Salaries

Job Title Company Location Start Date Salary
Director of Business Operations Chia USA LLC New York, NY Aug 29, 2014 $350,000
Director, Business Operations Management Horizon Healthcare Services, Inc. Newark, NJ Nov 07, 2016 $330,000
Director, Business Transformation & Operations Management Horizon Healthcare Services, Inc. Newark, NJ Jan 08, 2016 $330,000
Director of Business Operations Chia USA LLC New York, NY Jul 18, 2016 $300,000
Director, Business Operations Google Inc. Mountain View, CA Sep 10, 2015 $275,000
Director of Business Operations Toby's Estate Coffee Inc. New York, NY May 30, 2016 $225,000
Director, Business Operations Facebook, Inc. New York, NY Feb 01, 2014 $218,162
Director of Business Operations ECO Outdoor Ca Inc. Los Angeles, CA Nov 01, 2016 $200,000
Director of Business Operations Hawkeye Communication Inc. Kent, WA Sep 26, 2013 $200,000
Senior Director of Business Operations Glassdoor, Inc. Mill Valley, CA Nov 07, 2016 $200,000
Director of Business Operations Hawkeye Communication Inc. Charlotte, NC Sep 26, 2013 $200,000
Senior Director of Business Operations Glassdoor, Inc. Mill Valley, CA Jul 11, 2016 $200,000
SR. Director, Business Operations Design & Deployment Comcast Cable Communications, LLC Philadelphia, PA Jul 30, 2015 $178,256 -
Executive Director, Xfinity Home Business Operations Comcast Cable Communications, LLC Philadelphia, PA Apr 09, 2016 $177,986 -
Assoc. Dir.-Tax Transformation Business Process & Operations AIG PC Global Services, Inc. New York, NY Oct 20, 2014 $175,000
Director, Consumer Strategies and Business Operations, U.S. Pfizer Inc. New York, NY Jan 07, 2014 $171,600 -
Director of Business Operations and Strategy Bazaarvoice, Inc. Austin, TX Mar 20, 2015 $169,437
Director of Business Operations Progressive Steel & Wire LLC Dallas, TX Sep 22, 2015 $166,850 -
Director of Business Operations Frontier Healthcare Management Services, LLC New York, NY May 25, 2013 $165,000
Director, Global Business Operations Accuen Inc. New York, NY Sep 19, 2016 $165,000 -
Director of Business Operations Internet Brands, Inc. Pleasanton, CA Mar 17, 2015 $123,219
Director Business Operations Radiant Acquisitions Deleware LLC Los Angeles, CA Oct 01, 2014 $120,000
Director of Business Operations Doppler Labs, Inc. San Francisco, CA Aug 11, 2016 $120,000 -
Director Business Operations Radiant Acquisitions Deleware LLC Los Angeles, CA Sep 27, 2014 $120,000
Director of Business Operations-Real Money Gamin Zynga Inc. San Francisco, CA Nov 05, 2013 $117,666 -
Director, Business Operations Oncobiologics, Inc. Cranbury, NJ Sep 15, 2015 $115,000
Director of Business Operations-Real Money Gamin Zynga Inc. San Francisco, CA Oct 21, 2013 $115,000 -
Director of Business Operations-Real Money Gamin Zynga Inc. San Francisco, CA Sep 19, 2013 $115,000 -

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Top Skills for A Director Of Business Operations


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Top Director Of Business Operations Skills

  1. Financial Reports
  2. Business Operations
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Managed preparation of financial reports and monthly reporting.
  • Planned, supervised, implemented and ensured compliance of business operations for Patient Care Services.
  • Formulated and implemented organizational policies and procedures to maximize output.
  • Implemented key performance indicators and revised evaluation to ensure compliance for staff.
  • Coordinated several successful finance, operations and new business strategy project initiatives.

Top Director Of Business Operations Employers

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