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Become A Director Of Business Operations

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Working As A Director Of Business Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $116,171

    Average Salary

What Does A Director Of Business Operations Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Director Of Business Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Director Of Business Operations jobs

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Average Length of Employment
Director/Manager 4.8 years
Vice President 4.3 years
Operations Manager 4.1 years
Business Manager 3.9 years
Director 3.7 years
Business Partner 3.6 years
Head Operator 3.5 years
Business Director 3.3 years
Chief Of Staff 2.6 years
Top Employers Before
Manager 7.4%
Director 7.2%
Controller 3.9%
Top Employers After
Director 6.9%
Consultant 5.9%
Controller 4.7%

Director Of Business Operations Demographics

Gender

Male

62.1%

Female

36.0%

Unknown

1.9%
Ethnicity

White

80.2%

Hispanic or Latino

8.7%

Asian

8.5%

Unknown

1.8%

Black or African American

0.8%
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Languages Spoken

Spanish

40.0%

French

12.2%

Mandarin

5.6%

Chinese

5.6%

Japanese

5.6%

German

4.4%

Russian

3.3%

Italian

3.3%

Portuguese

3.3%

Arabic

3.3%

Korean

2.2%

Carrier

2.2%

Gujarati

1.1%

Hindi

1.1%

Dutch

1.1%

Ukrainian

1.1%

Igbo

1.1%

Armenian

1.1%

Cantonese

1.1%

Cebuano

1.1%
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Director Of Business Operations Education

Schools

University of Phoenix

23.7%

George Washington University

6.0%

New York University

4.7%

University of Southern California

4.7%

University of California - Los Angeles

4.3%

George Mason University

4.3%

Duke University

4.3%

Central Michigan University

4.3%

University of Virginia

4.3%

Arizona State University

3.9%

University of Iowa

3.9%

University of Chicago

3.9%

University of Toledo

3.4%

San Jose State University

3.4%

University of Maryland - College Park

3.4%

University of Pennsylvania

3.4%

Santa Clara University

3.4%

Northern Arizona University

3.4%

University of Washington

3.4%

Harvard University

3.4%
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Majors

Business

44.4%

Finance

10.3%

Accounting

7.5%

Management

6.2%

Marketing

4.9%

Political Science

2.6%

Economics

2.2%

Communication

2.2%

Health Care Administration

2.2%

Project Management

2.1%

Public Administration

2.1%

Human Resources Management

2.0%

Psychology

1.9%

Computer Science

1.5%

Education

1.5%

Law

1.4%

Nursing

1.3%

Business Economics

1.2%

Kinesiology

1.1%

Electrical Engineering

1.1%
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Degrees

Masters

41.3%

Bachelors

38.1%

Other

12.2%

Doctorate

2.8%

Associate

2.8%

Certificate

2.4%

License

0.3%

Diploma

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Director Of Business Operations Salaries

Job Title Company Location Start Date Salary
Director of Business Operations Chia USA LLC New York, NY Aug 29, 2014 $350,000
Director, Business Operations Management Horizon Healthcare Services, Inc. Newark, NJ Nov 07, 2016 $330,000
Director, Business Transformation & Operations Management Horizon Healthcare Services, Inc. Newark, NJ Jan 08, 2016 $330,000
Director, Business Transformation & Operations Manager Horizon Healthcare Services, Inc. Newark, NJ Jan 08, 2016 $330,000
Director of Business Operations Chia USA LLC New York, NY Jul 18, 2016 $300,000
Director, Business Operations Google Inc. Mountain View, CA Sep 10, 2015 $275,000
Director of Business Operations Toby's Estate Coffee Inc. New York, NY May 30, 2016 $225,000
Director, Business Operations Facebook, Inc. New York, NY Feb 01, 2014 $218,162
Senior Director of Business Operations Glassdoor, Inc. Mill Valley, CA Nov 07, 2016 $200,000
Director of Business Operations Hawkeye Communication Inc. Kent, WA Sep 26, 2013 $200,000
Senior Director, Business Strategy and Operations Astellas Pharma U.S., Inc. Northbrook, IL Nov 27, 2016 $200,000 -
$300,000
Senior Director of Business Operations Glassdoor, Inc. Mill Valley, CA Jul 11, 2016 $200,000
Executive Director, Xfinity Home Business Operations Comcast Cable Communications, LLC Philadelphia, PA Apr 09, 2016 $177,986 -
$209,000
Assoc. Dir.-Tax Transformation Business Process & Operations AIG PC Global Services, Inc. New York, NY Oct 20, 2014 $175,000
Business Planning and Operations Director Yahoo! Inc. Sunnyvale, CA Feb 17, 2014 $174,117 -
$245,100
Director, Consumer Strategies and Business Operations, U.S. Pfizer Inc. New York, NY Jan 07, 2014 $171,600 -
$257,400
Director of Business Operations and Strategy Bazaarvoice, Inc. Austin, TX Mar 20, 2015 $169,437
Director of Business Operations Progressive Steel & Wire LLC Dallas, TX Sep 22, 2015 $166,850 -
$186,850
Director of Business Operations Questback, Inc. The Woodlands, TX Jan 08, 2016 $165,000
Director of Business Operations Frontier Healthcare Management Services, LLC New York, NY May 25, 2013 $165,000
Director of Business Operations Internet Brands, Inc. Pleasanton, CA Mar 17, 2015 $123,219
Director Business Operations Radiant Acquisitions Deleware LLC Los Angeles, CA Oct 01, 2014 $120,000
Director Business Operations Radiant Acquisitions Deleware LLC Los Angeles, CA Sep 27, 2014 $120,000
Director of Business Operations Doppler Labs, Inc. San Francisco, CA Aug 11, 2016 $120,000 -
$160,000
Director of Business Operations-Real Money Gamin Zynga Inc. San Francisco, CA Nov 05, 2013 $117,666 -
$165,000
Director of Business Operations-Real Money Gamin Zynga Inc. San Francisco, CA Sep 19, 2013 $115,000 -
$160,000
Director of Business Operations-Real Money Gamin Zynga Inc. San Francisco, CA Oct 21, 2013 $115,000 -
$165,000
Director, Business Operations Oncobiologics, Inc. Cranbury, NJ Sep 15, 2015 $115,000

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Top Skills for A Director Of Business Operations

FinancialReportsBusinessOperationsProceduresEnsureComplianceBusinessStrategyPayrollBusinessDevelopmentCustomerServiceHumanResourcesBusinessUnitOversightA/PBusinessProcessesProjectManagementBusinessPlanAnnualRevenueWebProcessImprovementCustomerSatisfactionDirectReports

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Top Director Of Business Operations Skills

  1. Financial Reports
  2. Business Operations
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Managed preparation of financial reports and monthly reporting.
  • Planned, supervised, implemented and ensured compliance of business operations for Patient Care Services.
  • Formulated and implemented organizational policies and procedures to maximize output.
  • Implemented key performance indicators and revised evaluation to ensure compliance for staff.
  • Coordinated several successful finance, operations and new business strategy project initiatives.

Top Director Of Business Operations Employers

Director Of Business Operations Videos

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Introduction to Operations Management 1

Operations Management Careers in Business

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