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Working As a Director Of Business Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $129,000

    Average Salary

What Does A Director Of Business Operations Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Director Of Business Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Average Length of Employment
Business Director 3.3 years
Top Careers Before Director Of Business Operations
Manager 9.2%
Director 7.7%
Controller 4.2%
Consultant 3.4%
Top Careers After Director Of Business Operations
Director 7.8%
Consultant 7.4%
Controller 4.0%
Owner 3.3%
President 3.3%

Do you work as a Director Of Business Operations?

Average Yearly Salary
$129,000
Show Salaries
$77,000
Min 10%
$129,000
Median 50%
$129,000
Median 50%
$129,000
Median 50%
$129,000
Median 50%
$129,000
Median 50%
$129,000
Median 50%
$129,000
Median 50%
$217,000
Max 90%
Best Paying Company
REDI Holdings
Highest Paying City
San Francisco, CA
Highest Paying State
Virginia
Avg Experience Level
3.8 years
How much does a Director Of Business Operations make at top companies?
The national average salary for a Director Of Business Operations in the United States is $129,646 per year or $62 per hour. Those in the bottom 10 percent make under $77,000 a year, and the top 10 percent make over $217,000.

Real Director Of Business Operations Salaries

Job Title Company Location Start Date Salary
Director of Business Operations Chia USA LLC New York, NY Aug 29, 2014 $350,000
Director, Business Transformation & Operations Management Horizon Healthcare Services, Inc. Newark, NJ Jan 08, 2016 $330,000
Director, Business Transformation & Operations Manager Horizon Healthcare Services, Inc. Newark, NJ Jan 08, 2016 $330,000
Director, Business Operations Management Horizon Healthcare Services, Inc. Newark, NJ Nov 07, 2016 $330,000
Director of Business Operations Chia USA LLC New York, NY Jul 18, 2016 $300,000
Director, Business Operations Google Inc. Mountain View, CA Sep 10, 2015 $275,000
Director of Business Operations Toby's Estate Coffee Inc. New York, NY May 30, 2016 $225,000
Director, Business Operations Facebook, Inc. New York, NY Feb 01, 2014 $218,162
Director of Business Operations ECO Outdoor Ca Inc. Los Angeles, CA Nov 01, 2016 $200,000
SR. Director, Business Operations Codexis, Inc. Redwood City, CA Sep 07, 2015 $200,000
Senior Director, Business Strategy and Operations Astellas Pharma U.S., Inc. Northbrook, IL Nov 27, 2016 $200,000 -
$300,000
Director of Business Operations Hawkeye Communication Inc. Kent, WA Sep 26, 2013 $200,000
Executive Director, Xfinity Home Business Operations Comcast Cable Communications, LLC Philadelphia, PA Apr 09, 2016 $177,986 -
$209,000
Assoc. Dir.-Tax Transformation Business Process & Operations AIG PC Global Services, Inc. New York, NY Oct 20, 2014 $175,000
Business Planning and Operations Director Yahoo! Inc. Sunnyvale, CA Feb 17, 2014 $174,117 -
$245,100
Director, Consumer Strategies and Business Operations, U.S. Pfizer Inc. New York, NY Jan 07, 2014 $171,600 -
$257,400
Director of Business Operations and Strategy Bazaarvoice, Inc. Austin, TX Mar 20, 2015 $169,437
Director of Business Operations Progressive Steel & Wire LLC Dallas, TX Sep 22, 2015 $166,850 -
$186,850
Director of Business Operations Frontier Healthcare Management Services, LLC New York, NY May 25, 2013 $165,000
Director of Business Operations Questback, Inc. The Woodlands, TX Jan 08, 2016 $165,000
Director of Business Operations Internet Brands, Inc. Pleasanton, CA Mar 17, 2015 $123,219
Director Business Operations Radiant Acquisitions Deleware LLC Los Angeles, CA Sep 27, 2014 $120,000
Director Business Operations Radiant Acquisitions Deleware LLC Los Angeles, CA Oct 01, 2014 $120,000
Director of Business Operations Doppler Labs, Inc. San Francisco, CA Aug 11, 2016 $120,000 -
$160,000
Director of Business Operations-Real Money Gamin Zynga Inc. San Francisco, CA Nov 05, 2013 $117,666 -
$165,000
Director of Business Operations-Real Money Gamin Zynga Inc. San Francisco, CA Sep 19, 2013 $115,000 -
$160,000
Director of Business Operations-Real Money Gamin Zynga Inc. San Francisco, CA Oct 21, 2013 $115,000 -
$165,000
Director, Business Operations Oncobiologics, Inc. Cranbury, NJ Sep 15, 2015 $115,000

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Top Skills for A Director Of Business Operations

  1. Financial Management
  2. Business Development
  3. Business Operations
You can check out examples of real life uses of top skills on resumes here:
  • Provided expert knowledge of financial management principles related to automated systems processing and finance operations.
  • Led Naval Aviation Depot Maintenance business development efforts ensuring optimal support strategies were executed for Aircraft, Engines and Components.
  • Hired to establish a new business operations group to drive alignment in strategy execution and operational excellence across five business divisions.
  • Design and manage process improvements and reporting mechanisms to ensure compliance, effective operations, and successful implementation plans/projects.
  • Hold accountability for all functional areas, including customer service, logistical planning, service management and regulatory compliance.

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Top 10 Best States for Directors Of Business Operations

  1. Virginia
  2. North Carolina
  3. California
  4. Delaware
  5. Nevada
  6. District of Columbia
  7. New Jersey
  8. Colorado
  9. Rhode Island
  10. New York
  • (1,270 jobs)
  • (1,003 jobs)
  • (5,324 jobs)
  • (107 jobs)
  • (228 jobs)
  • (384 jobs)
  • (1,009 jobs)
  • (707 jobs)
  • (124 jobs)
  • (2,042 jobs)

Director Of Business Operations Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,450 Director Of Business Operations resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Director Of Business Operations Resume

View Resume Examples

Director Of Business Operations Demographics

Gender

Male

56.9%

Female

34.7%

Unknown

8.4%
Ethnicity

White

61.9%

Hispanic or Latino

14.2%

Black or African American

11.5%

Asian

8.3%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

40.4%

French

12.3%

Italian

5.3%

German

5.3%

Japanese

5.3%

Mandarin

4.4%

Chinese

4.4%

Hindi

3.5%

Russian

2.6%

Carrier

2.6%

Portuguese

2.6%

Gujarati

1.8%

Korean

1.8%

Cantonese

1.8%

Arabic

1.8%

Dutch

0.9%

Danish

0.9%

Ukrainian

0.9%

Igbo

0.9%

Dari

0.9%
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Director Of Business Operations Education

Schools

University of Phoenix

23.0%

New York University

6.1%

George Washington University

5.9%

University of Southern California

5.9%

Arizona State University

5.1%

Duke University

4.1%

University of Virginia

4.1%

Pennsylvania State University

3.8%

George Mason University

3.8%

University of Washington

3.8%

University of Texas at Austin

3.8%

University of Maryland - College Park

3.6%

University of Florida

3.6%

Harvard University

3.6%

Columbia University

3.6%

Michigan State University

3.3%

Regis University

3.3%

Central Michigan University

3.3%

Wayne State University

3.1%

Temple University

3.1%
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Majors

Business

43.1%

Finance

9.9%

Accounting

8.5%

Management

7.2%

Marketing

4.8%

Economics

2.4%

Health Care Administration

2.3%

Communication

2.2%

Political Science

2.2%

Psychology

2.1%

Project Management

2.0%

Human Resources Management

1.9%

Kinesiology

1.6%

Law

1.6%

Education

1.5%

Electrical Engineering

1.4%

Public Administration

1.4%

Computer Science

1.4%

Computer Information Systems

1.3%

International Business

1.1%
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Degrees

Bachelors

40.4%

Masters

39.2%

Other

11.4%

Associate

3.4%

Doctorate

2.7%

Certificate

2.3%

License

0.3%

Diploma

0.3%
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Updated May 19, 2020