Director Of Business Operations remote jobs - 4,189 jobs

A growing ABA therapy startup is seeking an experienced Director of Operations to oversee its services and daily management. The role requires a dynamic leader with ABA experience, strong problem-solving skills, and the ability to implement operations for scaling. The successful candidate will collaborate with clinical teams and manage staff in a hybrid work environment, requiring 2-3 days in office. The position offers a competitive salary range and the opportunity for significant influence in building the organization. #J-18808-Ljbffr

A leading SaaS company is seeking a Founding COO / Growth Operator to manage daily operations and drive the company's growth from $1M to $50M ARR. This is a hands-on role for an execution-focused leader who will work closely with the founder to oversee operations, product execution, and team management. Ideal candidates will have a strong background in SaaS, operational management, and team leadership, embodying a culture of accountability and high performance. #J-18808-Ljbffr

Step Up For Students is a state-approved, nonprofit scholarship funding organization that helps administer scholarships for Florida schoolchildren: The donor-funded Florida Tax Credit Scholarship (FTC) Program and the Family Empowerment Scholarship for Educational Options (FES-EO) helps K-12 students attend private schools. The Family Empowerment Scholarship for Students with Unique Abilities (FES-UA) empowers families to personalize the education of their students by directing funds to where they're needed most. The Personalized Education Program (PEP), which is part of FTC, for students who are not enrolled full-time in private or public school. New Worlds Scholarship Accounts supports K-5 public school students who need additional academic support in reading and/or math. The Transportation Stipend to help K-8 students travel to a public school of their choice Public education is rooted in the promise of equal educational opportunity, regardless of income, special needs, or home address. Step Up For Students is a partner of public schools, and these scholarships strengthen public education by offering options to all families so they can choose the learning environment that best meets their children's individual needs. The Opportunity: The Chief People Officer (CPO) plays a critical role in supporting the transformation and growth of Step Up For Students. Reporting directly to the CEO, the CPO will provide strategic leadership across Human Resources, Workforce Planning, Coaching and Culture, and Internal Communications. This role requires a collaborative, forward-thinking leader who can align people strategies with the organization's mission and long-term goals. The CPO will work closely with executive leadership to shape a high-performing, inclusive culture that supports both employee well‑being and organizational success. Responsibilities: Build and operationalize a workforce planning model that aligns headcount, skills, and organizational structure to SUFS' growth strategy. Establish an organization-wide performance and talent review rhythm, including leadership assessment, development planning, and succession visibility. Redesign onboarding and reboarding to accelerate clarity, connection to mission, and understanding of the value chain. Set the Learning and Development strategy and introduce programs that strengthen leadership capability and functional excellence at scale. Elevate employee communications and modernize the intranet experience to improve clarity, transparency, and alignment across a fully remote workforce. Lead and develop HR Operations, Talent Acquisition, L&D, Culture, and Employee Communications teams with clear goals, expectations, and operating standards. Partner with C‑Suite to integrate people strategy into financial planning, systems design, and organizational priorities, including compensation philosophy and job architecture. Advise the CEO and senior leadership team on culture, organizational health, and talent decisions while maintaining high standards for employee relations, compliance, and policy stewardship. Ideal Candidate: Minimum 15 years of leadership experience in talent management, including hiring, onboarding, upskilling, performance tracking, and contractor management. SPHR (Senior Professional in Human Resources) certification required. Proven track record of successfully scaling organizations through periods of rapid growth, with experience leading cultural and operational change. Experience leading through complex, high‑pressure, and challenging organizational scenarios with confidence and effectiveness. Demonstrated strategic leadership capabilities and strong policy development proficiency. Minimum 7 years of experience working within nonprofit organizations, especially those serving diverse socio‑economic populations and individuals with a broad range of abilities. Minimum 7 years of experience in fast‑paced, process‑critical sectors such as large enterprises, banking, payments, or retail is an asset, especially with experience supporting timely and efficient operations. Clear alignment with the mission and values of Step Up For Students. Location: United States Remote, East Coast working hours DRiWaterstone is proud to lead this search on behalf of Step Up For Students. #J-18808-Ljbffr

At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do. We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction. In this role, you'll oversee both the strategic vision and day‑to‑day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high‑performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies. You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting‑edge AI innovation, you'll collaborate with cross‑functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency. This role reports to the Director, Engineering. Where you can make an impact: Drive AI‑powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services. Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate. Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users. Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve. Collaborate cross‑functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies. Lead and develop high‑performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery. Your experience: 8+ years in customer operations, support, or related functions within technology‑driven organizations, preferably in financial services or consumer‑facing products. 3+ years leading large, multi‑layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains. 3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent‑assist tools, voice AI). Demonstrated ability to scale and optimize support operations through process improvement and data‑informed decision‑making. Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce). Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization. Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing). Strategic understanding of how AI‑powered service impacts the customer lifecycle - from reactive support to proactive engagement. Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry‑leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Vacation Time Off + 11 holidays New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend Work from home equipment stipend and co‑working space subsidy Have Some Fun! (Nerds are fun, too) Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer‑paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see: E‑Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI‑Remote #LI‑5 #LI‑DNP #J-18808-Ljbffr

A renowned CPA network firm is seeking a Head of Tax / Tax Director to oversee their tax practice. This fully remote role requires a CPA with 12+ years of progressive tax experience, preferably in public accounting. The position involves technical oversight, client advisory, and managing a high volume of tax returns. Candidates should possess strong business taxation knowledge and demonstrated leadership abilities. Competitive compensation in line with market standards is offered. #J-18808-Ljbffr

## Job Description**Fabletics** is looking for a **Director, Member Insights and Strategy****How You Fit In**This role is for someone who wants to elevate Fabletics' understanding of its members and drive strategic growth across the brand. The ideal candidate thrives in a fast-paced environment, enjoys solving ambiguous problems, and is motivated to build a best-in-class insights engine that influences decisions at the highest levels. You'll work closely with the C-suite, cross-functional executives, Strategy and Operations, and partners across marketing, merchandising, and product.You will own both the vision and execution of our member insights and strategic initiatives. Success means transforming data into clear recommendations that shape our roadmap, optimizing the customer experience, uncovering growth opportunities, and bringing a strong point of view to leadership discussions. This is a hands-on role with significant exposure, influence, and room to expand.**What You Will Do:****Member Insights Leadership*** Lead the strategy and execution of the Fabletics member insights function, positioning the team as the central resource for surveys, research, and customer understanding* Build and manage an insights roadmap and act as the brand's subject matter expert on customer sentiment, behavior, and market dynamics* Own the annual general population survey from vendor coordination through questionnaire design, launch, analysis, and leadership presentation* Own the quarterly brand tracker including panel sourcing, survey development, data compilation, and reporting* Oversee ongoing surveys that inform product and merchandising investment decisions* Use AI tools to enhance data quality, insight generation, and operational efficiency; identify and manage external AI partners* Maintain and optimize the dedicated insights website and VIP lab for surveys and other research activities* Prepare monthly member insights reports that synthesize trends and emerging opportunities for leadership* Lead or support qualitative research such as focus groups, member interviews, wear testing, and retention-focused initiatives* Manage the member insights email channel, Mailchimp communications, and survey platforms* Translate research into clear action items for cross-functional partners**Team and Vendor Management*** Manage and develop a Market Research Analyst, guiding both quantitative and qualitative study execution* Execute the design of questionnaires, discussion guides, and moderators notes to ensure studies capture essential insights* Review vendor deliverables and guide programming, sampling, demographic cuts, significance testing, weighting, and data formatting* Deliver high-quality insights that champion the voice of the customer across the organization**Cross Functional Strategy and Companywide Initiatives*** Partner closely with Strategy and Operations on key strategic initiatives that drive growth and operational improvement* Manage the insights and strategy budget, allocating resources to high-impact opportunities* Present findings and recommendations to senior leadership including the CEO, Brand President/COO, GM, VPs, and SVPs across Marketing, Merchandising, and Design, Product* Identify and lead the execution of growth opportunities through market, competitive, and customer research* Turn insights into action by steering cross-functional projects from concept through delivery* Monitor industry and competitive trends, translating them into solution-oriented recommendations* Lead member education initiatives, loyalty strategy development, Meet the Member programming, and other customer-facing engagement* Respond quickly to C-suite requests with structured, thoughtful, data-backed problem solving**What You Can Bring:*** 5 to 10 years of experience in market research, consumer insights or market data analysis* Strong quantitative and qualitative research skills with experience designing, programming, fielding, and analyzing complex surveys across platforms such as Qualtrics, SurveyMonkey, or similar Experience managing large scale tracking studies, segmentation work, advanced analytics methods, and external research vendors* Proven ability to translate insights into clear recommendations for retail, ecommerce, subscription, or membership-based businesses and to support executive level decision making* Strong communication skills including verbal, written, and visual storytelling with the ability to tailor insights to senior audiences* Strong cross functional collaboration skills with proven stakeholder management and experience leading projects from concept through execution* Highly organized, detail oriented, and accountable with the ability to operate in ambiguity, balance multiple priorities, and drive outcomes in a fast-paced environment* Creative problem solver with strong critical thinking, intellectual curiosity, and an entrepreneurial mindset* High integrity, professionalism, and the ability to build trust at all levels while leading with a roll up sleeves approach* Experience managing direct reports and scaling research or insights functions, including operational processes, global research panels, and loyalty or lifecycle related research initiatives**Nice to Have*** MBA or related advanced degree* Experience implementing AI tools or workflows that improve research speed, quality, or scale**Where we are:*** This role will be based in our El Segundo Headquarters**Compensation & Total Rewards:**At Fabletics, we believe work and life should fit together!We continue to build a culture of flexibility, to empower you to do your best and put yourself first.Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Fabletics includes:-Hybrid Work Schedule\*-Discretionary Paid Time Off\*-Summer Fridays\*-Healthcare Plans-Employee Discounts-401k-Annual Bonus Program-Equity Program\*-And More\*Varied for retail, fulfillment and fully remote roles.The annual basesalary range for this position is from $134,000-$160,000. The range provided includes the base salary that Fabletics expects topayfor the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate's related work experience, subject matter expertise and work location.#LI-GR1**Security Alert: Protect yourself from scams**At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity. We encourage you to apply regardless of meeting #J-18808-Ljbffr

About Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses. We're based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more. We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start-up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role As a Director, Implementation, you will play a pivotal role in driving the successful implementation delivery of Fieldguide's enterprise SaaS solutions for our clients. You will lead a team of implementation professionals, technical delivery, and change management to ensure client satisfaction and maximize the value of our products. What You'll Do Team Leadership: Recruit, hire, and develop a high-performing team of implementation professionals. Provide mentorship and guidance to team members, fostering a collaborative and supportive work environment. Set clear goals and expectations, monitor performance, and provide regular feedback. Technical Expertise: Possess a deep understanding of enterprise SaaS solutions and their technical components. Work hands-on with both customers and technology to design, build, and implement solutions that ensure successful adoption and measurable business impact. Stay up-to-date on industry trends and best practices related to implementation methodologies and technologies. Provide technical guidance and support to team members and clients as needed. Change Management: Develop and execute effective change management strategies to address organizational and cultural challenges during implementation. Collaborate with clients to identify and mitigate potential risks and obstacles. Provide guidance and support to clients throughout the implementation process. Customer Management: Build and maintain strong relationships with clients, acting as a trusted advisor and advocate. Proactively address client concerns and issues, ensuring their satisfaction with our products and services. Collaborate with clients to identify opportunities for product enhancements and future business growth. Project Management: Manage complex implementation projects from start to finish, ensuring adherence to timelines, budgets, and quality standards. Develop and execute comprehensive project plans, including resource allocation, risk assessment, and change management strategies. Coordinate with cross-functional teams (e.g., sales, product, engineering) to ensure successful project delivery. Who You Are 10+ years of experience in enterprise SaaS implementation, with at least 5 years in a leadership role. Proven track record of successfully managing complex projects and delivering exceptional results. Strong team leadership skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues. Deep understanding of change management principles and best practices. Strong technical aptitude and ability to learn new technologies quickly. Experience with project management methodologies (e.g., Agile, Waterfall). Familiarity with industry-standard implementation tools and platforms. Bachelor's degree in business administration, computer science, or a related field. Bonus Points 5+ years of experience in leading technology implementations at Advisory/Assurance/Audit firms that help clients deploy, integrate, and optimize new technologies to improve business operations, enhance efficiency, and drive innovation. Prior Big 4 experience preferred. Certification in project management (e.g., PMP) or change management. Experience with specific SaaS platforms or industry verticals. Proven ability to drive revenue growth and customer expansion. More about Fieldguide: Fieldguide is a values-based company. Our values are: Fearless - Inspire & break down seemingly impossible walls. Fast - Launch fast with excellence, iterate to perfection. Lovable - Deliver happiness & 11 star experiences. Owners - Execute & run the business with ownership. Win-win - Create mutual value & earn trust for life. Inclusive - Scale the best ideas with inclusive teams. Some of our benefits include: Competitive compensation packages with meaningful ownership Flexible PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules #J-18808-Ljbffr

Company Qualcomm Technologies, Inc. Job Area Operations Group, Product Management Qualcomm Compute Business unit is looking for an experienced leader to drive OEM Enterprise GTM Strategy for the industry leading Snapdragon X series silicon product. You will be responsible for driving the go-to-market strategy and planning for our Enterprise sales motion, working closely with product, engineering, sales, marketing, and partner teams. The role requires deep engagement with OEM and GTM Enterprise sales teams with global PC OEM and Microsoft sales teams. Principal Duties and Responsibilities Own and develop the Enterprise GTM plan / Enterprise Strategy for the compute BU. Partner with Enterprise Sales teams to drive sales lifecycle, from targeting, onboarding, training, certification, to ongoing support and engagement. Collaborate with cross-functional teams to create and deliver compelling sales enablement materials, such as presentations, demos, case studies, white papers, and datasheets. Build and maintain strong relationships with OEM partners and customers, understanding their needs, challenges, and feedback. Coordinate between sales, product and engineering teams to find growth opportunities and address challenges. Reviewing pipeline and forecasting as well as providing additional required support in assisting channel teams. Reviews identified gaps in market based on complex analyses of overall ecosystem demands and makes portfolio decisions on how these gaps impact product roadmaps. Validates business cases and determines relevance to organizational strategy; contributes to the creation of the product roadmap to advance organizational strategy and goals. Drives portfolio launch strategies and identifies technical marketing opportunities such as conferences, congresses, and direct customer contact and ensures successful product launch. Drives effective cross-functional collaboration by ensuring that Engineering and other internal partners (i.e., program management) meet customer expectations, promised deadlines, and align with overall roadmap for product portfolio(s). Translates customer needs, product roadmaps, and organizational strategy into successful product portfolios and facilitates decisions necessary for product delivery by partnering with cross-functional leaders. Preferred Qualifications Master's degree or PhD. 12+ years of Product Management or related work experience. 4+ years of working in a large matrixed organization. 2+ years of working with operating budgets and/or project financials. 2+ years of negotiating 3rd party business agreements. Strategic Execution Ensures execution plan drives key strategic priorities and company goals; has significant impact on the direction of a large number of critical projects. Drives timely, complex, and strategic decisions that have a global reach and/or significant business or financial impact while adhering to Qualcomm standards of ethical behavior. Impactful Innovation Inspires stakeholders, the company culture, and the industry with a visionary approach that shapes the organization by introducing and enabling breakthrough ideas, products, and/or processes. Creates new business opportunities by challenging the organization to push boundaries while taking the appropriate risk and anticipating future needs. Clear Communication Translates the strategic vision into succinct and impactful messages that inspires and connects efforts to the broader vision and goals of the company. Acts as a champion for proactive, open, respectful, and inclusive discussions. Location This leadership role will be located in San Diego, CA. Full relocation support will be provided. Compensation An attractive compensation package commensurate with the significant responsibility and importance of this position will be offered to the successful candidate. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, Humanities, or related field. 10+ years of Product Management or related work experience. Disability Accommodations Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. EEO Statement Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Pay Range and Benefits $227,700.00 - $341,500.00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Salary is only one component of total compensation. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants. Our highly competitive benefits package supports your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link. Contact If you would like more information about this role, please contact Qualcomm Careers. #J-18808-Ljbffr

A healthcare technology provider in White Plains seeks an experienced finance leader to drive financial planning and analysis. The role requires over 10 years of relevant experience and strong strategic thinking. You will work closely with senior leadership to enhance financial decision-making and ensure compliance. The salary range is competitive, up to $170,000, alongside an attractive benefits package including unlimited PTO. #J-18808-Ljbffr

FWD People is a full-service strategic marketing agency delivering meaningful and measurable results in the health and non-profit sectors. We take pride in being our clients' trusted strategic partner-staying ahead of the curve, and leveraging our expertise and foresight to help them navigate change and seize opportunities. We approach every challenge with a commitment to innovation, excellence, and empathy, and we seek the same qualities in our leaders. As a fast-growing, senior team, we're excited to welcome more forward-thinking individuals who will help us drive growth, foster positive change within our clients' industries, and have fun along the way. As a Strategy Director, you'll bring clarity to complexity-translating data, insights, and science into ideas that move people and brands. You'll lead the strategic development for key healthcare and biotech clients, shaping positioning, creative platforms, and campaigns that connect meaningfully with audiences. The right person is equal parts thinker and doer: confident crafting brand narratives and frameworks, and just as comfortable rolling up their sleeves to co-create briefs, lead workshops, and collaborate closely with creative and account teams. At FWD, we care deeply about our work and the people we work with - we take our no-jerk policy seriously. You'll thrive here if you bring ownership without ego, a sense of humor, and a love of building teams and brands that matter. What You'll Do Shape brands and businesses: define positioning, purpose, and value propositions that help clients stand apart in complex categories. Clarify the complicated: distill clinical, behavioral, and competitive data into sharp, simple strategic stories that guide creative work. Bridge disciplines: partner with account, creative, and medical strategy to connect brand thinking to activation, channel, and experience. Inspire creativity: translate insights into powerful briefs and frameworks that fuel great ideas-and elevate them through thoughtful feedback. Facilitate and guide: lead workshops, co-creation sessions, and client conversations that build belief and alignment. Champion excellence: uphold strategic and creative rigor across every deliverable, from foundational brand frameworks to launch campaigns. Be a trusted partner: build strong, collaborative relationships with clients, able to challenge thinking constructively and inspire confidence. What You'll Bring 10+ years of experience in brand, communications, or engagement strategy within an agency or consultancy. Proven ability to define and articulate brand narratives, frameworks, and creative strategies that drive impact. Strong storytelling and presentation skills; able to translate complex insights into compelling, actionable ideas. Experience leading workshops and client work sessions that foster alignment and shared ownership. Fluency in frameworks and tools (e.g., Brand Diamond, 4Cs, OGSM, journey maps) and comfort applying them across categories. Experience bridging strategy and creative execution, partnering cross-functionally to bring ideas to life. Background in healthcare, biotech, or life sciences; oncology or rare disease experience a plus. Familiarity with regulatory environments and experience working within MLR processes a bonus. Collaborative, curious, and pragmatic with a balance of big-picture vision and hands-on execution. Ownership without ego. You're energized by bringing clarity to complex challenges and inspiring others to do their best work. Interviewing at FWD People We believe in transparency and respect for your time. Our hiring process is designed to be open, fair, and as straightforward as possible, giving you a clear picture of what to expect while also giving us a chance to get to know you. Initial Conversation: A friendly chat to learn about your background, goals, and what excites you about this opportunity (and in general). In-Depth Interview: A deeper discussion about your skills, experiences, and how you envision contributing to our team. Scenario Conversation: A collaborative discussion where we'll walk through a few real-world scenarios together. This is an opportunity to show us how you think through challenges, make decisions, and approach problem-solving. Final Interview: An onsite conversation with some additional folks on our team and leadership to explore how your unique talents align with our mission and values. We know that interviewing can sometimes feel overwhelming, which is why we're committed to keeping the process clear and communicative every step of the way. We're excited to learn more about you and appreciate you taking the time to get to know us! Working at FWD People We are a senior team that champions integrity, adaptability, excellence, and growth. Here, you'll collaborate with solution-focused colleagues to advance both our clients and our teams. Our office is located in Brooklyn Heights, and we offer a flexible hybrid work schedule. We value in-person collaboration and connection but also understand the importance of offering the flexibility to work from home. We are dedicated to creating a diverse, equitable, and inclusive workplace where everyone feels valued and respected. As an equal-opportunity employer, we welcome differences in race, gender, age, sexual orientation, disability, and more. We believe that diversity drives innovation and success, and we are committed to ensuring equal opportunities and fostering a culture of respect and collaboration. Benefits & Comp At FWD, we believe in supporting our team both personally and professionally. We offer excellent benefits, including 25 days off per year + 16 paid holidays, matching 401(k), medical, dental & vision, paid maternity & paternity leave, home office setup, yearly team retreats, and a comprehensive professional development program including executive coaching and a yearly professional development stipend. As we continue to grow, we enhance our benefits package to meet the needs of our team. The salary range for this role is $150,000-$180,000. This role is ideally based in NYC (Brooklyn) with a flexible hybrid work schedule, but we are open to remote folks. #J-18808-Ljbffr

A leading live shopping platform is searching for a Director of Revenue Analytics to enhance their analytics division. This role involves managing a team, driving insights for financial data integrity worth billions, and partnering across teams for strategic analysis. Successful candidates will have a robust background in data analytics, strong communication skills, and extensive leadership experience. This position offers a salary range of $215,000 to $330,000 annually, with flexible working arrangements available. #J-18808-Ljbffr

About the role The Director, People Strategy & Programs will be a senior leader within the People organization, responsible for translating Chime's People Strategy into a clear, executable roadmap and ensuring its successful delivery across the company. This role will lead the People PMO and serve as a strategic integrator across People functions, driving alignment, prioritization, and measurable impact. This leader will act as a catalyst for transforming the People function into a sustained competitive advantage by shaping strategy, managing a portfolio of enterprise-wide People initiatives, and ensuring disciplined execution through strong program management, change leadership, and performance measurement. The role requires deep HR expertise, strong business acumen, and the ability to operate as both a strategic architect and hands‑on execution leader in highly ambiguous, high‑visibility environments. The base salary offered for this role and level of experience will begin at $193,860 and up to $274,700. Full‑time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Own the end‑to‑end People Strategy roadmap, translating Chime's People strategy into integrated, executable priorities across People teams. Lead the People PMO, including intake, prioritization, portfolio management, and delivery of enterprise‑wide People initiatives. Ensure disciplined execution of People programs through strong program management, governance, and cross‑functional alignment. Establish and manage People performance metrics, including KPIs and OKRs, to measure impact, organizational health, and progress against strategy. Drive change management and adoption for major People initiatives in partnership with People Product and functional leaders. Lead large‑scale HR transformation efforts, including operating model evolution, process optimization, and service delivery improvements. Own HR M&A efforts, including People due diligence, integration planning, and execution. Build and lead a high‑performing People Strategy & PMO team, fostering accountability, clarity, and continuous improvement. Serve as a trusted advisor to senior leaders, influencing decisions and solving complex, ambiguous business challenges. To thrive in this role, you have 12-15+ years of experience in People Strategy, People Operations, People Analytics, Strategic Workforce Planning, management consulting, or large‑scale business and organizational transformation. Demonstrated experience designing and leading enterprise‑level HR or business transformation initiatives with measurable impact. Deep expertise in program and portfolio management, including operating rhythms, governance, and executive‑level reporting. Experience leading HR M&A activities, including due diligence and post‑merger integration. Strong business acumen with the ability to connect People strategy to commercial and operational outcomes. Proven ability to translate abstract strategy into clear operational plans with minimal oversight. Exceptional stakeholder management skills, with the ability to influence and align leaders across a complex organization. Excellent written and verbal communication skills, including executive‑level storytelling and synthesis. Highly detail‑oriented, disciplined, and capable of managing multiple high‑stakes initiatives simultaneously. A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime-a financial technology company, not a bank*-on the premise that core banking services should be helpful, easy, and free. Through our user‑friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out‑hustle and out‑execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust-so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall-our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't-who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full‑time, regular employees 🏢 Our in‑office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company‑wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates. ** 💻 In‑office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute ** 💰 Competitive salary based on experience ** ✨ 401k match ** plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company‑wide Chime Days, bonus company‑wide paid days off ** 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non‑birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In‑person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! ** 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress ** ** Perks also available to Chime Interns. We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: ******************. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. #J-18808-Ljbffr

A leading beauty retailer is seeking a Director of Sample Strategy in San Francisco. This role involves developing and executing innovative sampling programs, managing a high-performing team, and driving client loyalty. The ideal candidate will have over 10 years of experience in marketing, preferably within the retail sector, and a Bachelor's degree. Strong leadership and communication skills are necessary. The position offers a hybrid work schedule and an annual salary range of $174,675 to $195,000, along with generous benefits. #J-18808-Ljbffr

A digital marketing agency is searching for a Director of Integrated Media Strategy & Planning to lead strategies for global clients. This remote role, located within 50 miles of San Francisco, requires over ten years of experience in marketing and strategy, mainly in technology sectors. Key tasks include building client relationships, developing advertising strategies, and leading a team. The role offers a salary range of $140,000 to $175,000, along with various benefits including healthcare and paid time off. #J-18808-Ljbffr

About Us At Parafin, we're on a mission to grow small businesses. Small businesses are the backbone of our economy, but traditional banks often don't have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on. We partner with companies like DoorDash, Amazon, Worldpay, and Mindbody to offer fast and flexible funding, spend management, and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets, underwriting, servicing, compliance, and customer service for our partners. We're a tight-knit team of innovators hailing from Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more - all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities. Join us in creating a future where every small business has the financial tools they need. About the Role We are looking for a Capital Markets Lead to build and scale the capital markets function supporting our small business lending platform. This role will be at the center of our financing strategy-evaluating various financing solutions such as public and private securitizations, warehouse lines, and forward flows. This is a high-impact position where you'll work cross-functionally with finance, risk, and product teams, while building deep relationships with banks, investors, and financing partners. If you're passionate about empowering small businesses through access to capital and have the technical skills to execute complex transactions, we'd love to meet you. Responsibilities Design and implement a capital markets strategy for small business lending, leveraging securitizations, warehouse facilities, and forward flow arrangements. Lead warehouse negotiations and renewals, securing structures that maximize flexibility and optimize cost of capital. Develop innovative financing solutions to expand lending capacity and diversify funding sources. Execute forward flow transactions, managing end-to-end deal processes including modeling, diligence, structuring, and closing. Partner with internal teams to align financing structures with credit, risk, and growth objectives. Build and maintain strong relationships with external capital providers and counterparties. Qualifications 3+ years of experience in capital markets, structured finance, or lending platforms (fintech, investment banking, specialty finance, or asset management). Strong understanding of warehouse facilities, forward flow arrangements, and securitizations. Excellent quantitative and analytical skills, with demonstrated financial modeling experience. Proven ability to negotiated, structure, and close complex financing transactions. Strong communication and stakeholder management skills. Proficient in SQL. Deep interest in small business lending and enabling access to credit. Preferred Background Experience at leading fintechs or in structured credit roles at top-tier banks or funds. Exposure to small business credit markets, with knowledge of portfolio performance dynamics. A track record of building scalable capital markets solutions in a fast-paced environment. MBA preferred. What We Offer Salary Range: $160k to $250k. Equity grant. Medical, dental & vision insurance. Work from home flexibility. Unlimited PTO. Commuter benefits. Free lunches. Paid parental leave. 401(k). Employee assistance program. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us. #J-18808-Ljbffr

A leading technology firm in San Francisco is seeking a Senior Account Manager for Publisher Partnerships. This role involves managing client relationships with mobile gaming developers, driving account growth, and ensuring a superior user experience. The ideal candidate has a strong background in account management, particularly within the AdTech sector, and is skilled in data analysis and strategic communication. This position offers a competitive salary and hybrid working options. #J-18808-Ljbffr

A leading education technology company is seeking a Sr. Manager, Business Development to drive provider acquisition strategies in a hybrid role based in San Francisco. The candidate will oversee the entire provider acquisition funnel, lead a team of sales professionals, and manage CRM systems such as HubSpot. The ideal candidate has over 7 years of experience in business development, preferably in SaaS, and possesses strong data analytics and communication skills. This role includes up to 50% travel for building relationships with providers and agencies. #J-18808-Ljbffr

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Senior ABM Manager, Expansion. About the job This position is needed to develop, implement, and refine 1:1 and 1:few account-based marketing programs focused on high-priority accounts to drive expansion within existing customers. The role collaborates closely with Integrated Campaigns, SDRs, AEs, and CSMs to deliver targeted, personalized multi-channel campaigns and impactful marketing plays that deepen customer engagement and accelerate revenue growth. The position owns program performance, leverages data for optimization, and delivers a personalized customer experience. Responsibilities Directly align with the Existing Business sales team, Identifying and prioritizing target accounts for 1:1 and 1:few for expansion. Build and launch personalized multi-channel campaigns for target accounts (email, ads, direct-mail, landing pages, and events). Leverage account intelligence and intent data to inform targeting, messaging and campaign design. Be data-driven, monitoring campaign performance, optimizing programs, and providing actionable insights to sales on account engagement. Manage and execute persona-based ads for Existing Business accounts with a focus on impact and optimization. Track and report account-level engagement and progression through the funnel, and overall performance. Support and co-create expansion focused sales plays through personalized content and tactics. Own and execute 1:1 custom events and experiences designed to accelerate deals and deepen engagement with key decision makers. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required 8+ years of experience in B2B Marketing, and 6+ years in an ABM related field. Proven track record of building and executing account-specific omnichannel campaigns that drive impact for new business. Experience in leveraging intent data, account intelligence, and personalization tactics for expansion. Skilled in orchestrating 1:1 and 1:few executive engagement experiences and custom events. Ability to use ABM and performance marketing tools (6sense, Marketo, Tableau, Looker, etc). Strong analytical skills with the ability to translate campaign data into actionable insights. Experienced in applying insights to optimize campaigns and familiar with MQA models. Demonstrated problem-solving skills focused on data-driven improvements and proactively removing roadblocks. Excellent communication and stakeholder management skills with both sales and marketing teams. Background in enterprise SaaS or complex B2B buying cycles. Familiarity with sales platforms and ability to design content for account-specific outreach (Outreach, Salesloft, ZoomInfo, etc). Location This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $116,960 - $146,200. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700. Based in the San Francisco Bay area, California: $137,520 - $171,900. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications Applications for this role are intended to be accepted until February 28, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. #J-18808-Ljbffr

A leading biotechnology firm is seeking a US Value, Access and Policy Analytics Director in San Rafael, CA. This role encompasses the development of US market access strategies, analytical support for product launches, and fostering relationships with payers. Candidates should have over 7 years of experience in market access, excellent analytical skills, and a strong understanding of the US healthcare system. The position offers a hybrid work environment with an emphasis on collaboration across functions. #J-18808-Ljbffr