Post Job

Director Of Business Operations resume examples for 2025

Updated January 8, 2025
9 min read
Quoted Expert
Craig Nathanson Ph.D.

Director of business operations resume research summary. We analyzed 1,083 director of business operations resumes to determine which ones land the most jobs. Below you'll find example director of business operations resumes that can help you get an interview (and a job offer) from companies like Salesforce and Massachusetts Mutual Life Insurance Company. Here are the key facts about director of business operations resumes to help you get the job:

  • The average director of business operations resume is 677 words long
  • The average director of business operations resume is 1.5 pages long based on 450 words per page.
  • Business operations is the most common skill found on resume samples for directors of business operations. It appears on 13.7% of director of business operations resumes.

After learning about how to write a professional resume for a director of business operations, make sure your resume checks all the boxes with our AI resume builder.

Resume

Director Of Business Operations resume example

Choose from 10+ customizable director of business operations resume templates

Choose from a variety of easy-to-use director of business operations resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your director of business operations resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume
Director Of Business Operations Resume

Director Of Business Operations resume format and sections

  1. 1

    1. Add contact information to your director of business operations resume

    Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

    Director Of Business Operations Resume Contact Information Example #1

    Dhruv Johnson

    d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

    Do you want to know more?
    How To Write The Perfect Resume Header
  2. 2

    2. Add relevant education to your director of business operations resume

    Your resume's education section should include:

    • The name of your school
    • The date you graduated (Month, Year or Year are both appropriate)
    • The name of your degree

    If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

    Optional subsections for your education section include:

    • Academic awards (Dean's List, Latin honors, etc. )
    • GPA (if you're a recent graduate and your GPA was 3.5+)
    • Extra certifications
    • Academic projects (thesis, dissertation, etc. )

    Other tips to consider when writing your education section include:

    • If you're a recent graduate, you might opt to place your education section above your experience section
    • The more work experience you get, the shorter your education section should be
    • List your education in reverse chronological order, with your most recent and high-ranking degrees first
    • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

    Check More About Director Of Business Operations Education

    Majors
    Show More

    Director Of Business Operations Resume Relevant Education Example #1

    Bachelor's Degree In Business 1983 - 1986

    Miami Dade College Miami, FL

    Director Of Business Operations Resume Relevant Education Example #2

    Certificate In Management 1991 - 1992

    New York University New York, NY

  3. 3

    3. Next, create a director of business operations skills section on your resume

    Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

    Here are some tips to keep in mind when writing your resume's skills section:

    • Include 6-12 skills, in bullet point form
    • List mostly hard skills; soft skills are hard to test
    • Emphasize the skills that are most important for the job

    Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

    Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

    Example of skills to include on an director of business operations resume

    • Business Operations Skills.
       

      The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

    • Customer Service Skills.
       

      Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

    • Oversight Skills.
       

      Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

    • Business Development Skills.
       

      Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

    • Business Strategy Skills.
       

      The decisions and plans formulated by businesses that help them in achieving their business objective and milestones are referred to as business strategy. It allows companies to secure a competitive status in the market against other contenders. Companies form business strategies for longer terms such as 5 - 10 years, that helps staff in working towards a unified objective.

    • Continuous Improvement Skills.
       

      Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

    • Risk Management Skills.
       

      Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

    Top Skills for a Director Of Business Operations

    • Business Operations, 13.7%
    • Project Management, 7.2%
    • Customer Service, 5.0%
    • Patients, 4.6%
    • Other Skills, 69.5%
    Not sure which skills are really important?
    3 Big Tips For Listing Skills On Your Resume
  4. 4

    4. List your director of business operations experience

    The most important part of any resume for a director of business operations is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

    Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

    It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of directors of business operations" and "Managed a team of 6 directors of business operations over a 9-month project. "

    Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

    What experience really stands out on Director Of Business Operations resumes?

    Craig Nathanson Ph.D.Craig Nathanson Ph.D. LinkedIn Profile

    Adjunct Lecturer, Sonoma State University

    Most important on resumes to only show accomplishments you are proud of and reflect measurable success and completion of past work. These accomplishments should be a snapshot of what we have done and can do in the future. The most important two lines of a resume are in the objectives, to list what the person is seeking. These two lines give the reader a quick view of what the person wants.
    Now is a great time to start the new year to build a portable work portfolio to represent an alignment of what a person is excited about and enjoys in their work.
    Don't have any experience?
    How To Show Your Experience On a Resume... Even When You Don't Have Any
    Work History Example # 1
    Director Of Business Operations
    Citi
    • Re-engineered Citibank capacity planning, boosting productivity 8% and profitability 6%.
    • Led the integration of analytics into various Citi blogs.
    • Created a central repository for technical documentation, procedures and contact information across North American teams.
    • Led cross-functional development of Pricing Dashboard, significantly improving time-to-decision for managing new origination pricing margins.
    • Developed new hire training curriculum and documented over 700 Operational Policies and Procedures, obtaining Compliance and Legal approval.
    Work History Example # 2
    Operations Manager
    Walmart
    • Organized and distributed bi-weekly payroll.
    • Performed inventory according to Wal-Mart procedures, worked as UPC/Invoicing clerk, held several department manager positions.
    • Coordinated the daily movement of inventory through manual tracking systems, exercising a knowledge standard/bulk shipping documentation and reporting procedures.
    • Implemented processes and provided qualitative and quantitative results on merchandise logistics and replenishment to forecast inventory needs.
    • Increased production numbers YOY by 35% with record sales numbers.
    Work History Example # 3
    Operations Manager
    Old Navy
    • Partnered with the ASM to prepare for and implement seasonal/ monthly new flow and initiatives.
    • Conducted business payroll planning and performance reviews while maintaining excellence in merchandise presentation and customer service relations.
    • Monitored payroll and scheduled associates.
    • Monitored daily payroll and adjusted schedule accordingly.
    • Posted job requisitions, developed associate schedules, and processed payroll using company enterprise software.
    Work History Example # 4
    Business Unit Manager
    Jabil
    • Involved extensive interaction with executive management at customer, suppliers, and internal factories.
    • Trained in FDA QSR/cGMP, ISO13485, and ISO14971.
    • Created new business pipelines with major OEM s in North America and Asia.
    • Coordinated transfers & production validation for European OEM's from U.S. to new Hungary low-cost facility.
    • Utilized LEAN and 6-Sigma to enhance processes across the operation including customer's.
  5. 5

    5. Highlight director of business operations certifications on your resume

    Specific director of business operations certifications can be a powerful tool to show employers you've developed the appropriate skills.

    If you have any of these certifications, make sure to put them on your director of business operations resume:

    1. Project Management Professional (PMP)
    2. Six Sigma Green Belt
    3. Certified Management Accountant (CMA)
    4. IT Information Library Foundations Certification (ITIL)
    5. International Accredited Business Accountant (IABA)
    6. Certified Professional - Human Resource (IPMA-CP)
    7. Six Sigma Black Belt
    8. Program Management Professional (PgMP)
    9. Certified Manager Certification (CM)
    10. Senior Professional in Human Resources (SPHR)
  6. 6

    6. Finally, add an director of business operations resume summary or objective statement

    A resume summary statement consists of 1-3 sentences at the top of your director of business operations resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

    Remember to emphasize skills and experiences that feature in the job description.

    Are you a recent grad?
    Read our guide on how to write a resume summary statement

Common director of business operations resume skills

  • Business Operations
  • Project Management
  • Customer Service
  • Patients
  • KPIs
  • Oversight
  • Financial Management
  • Process Improvement
  • Business Development
  • Excellent Interpersonal
  • Business Strategy
  • Continuous Improvement
  • Direct Reports
  • Risk Management
  • Operational Efficiency
  • Contract Management
  • Human Resources
  • Business Processes
  • Shared Services
  • Strong Analytical
  • Payroll
  • Provide Management
  • Customer Support
  • CRM
  • ERP
  • Business Plan
  • Logistics
  • Financial Reports
  • Strategic Direction
  • Performance Metrics
  • Performance Management
  • Customer Satisfaction
  • ROI
  • Financial Performance
  • Product Development
  • Sigma
  • Pricing Strategy
  • Financial Analysis
  • Medicare
  • Vendor Management
  • Internal Controls
  • Real Estate
  • R
  • Financial Statements
  • PMO
  • Revenue Growth
  • Executive Management
  • RFP

Director Of Business Operations Jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse executive management jobs