The position of a director of business operations involves the direction and coordination of an organization. It is the main responsibility of the directors of operations to oversee the profitability and overall growth of their organization. Their job includes staff management, department supervision, goods production, and expense control. They handle the company's resources, create and implement an operational plan, and make sure that the procedures are executed properly. The skills necessary for this position include leadership skills, management skills, customer service, and communication skills.

Director Of Business Operations Responsibilities

Here are examples of responsibilities from real director of business operations resumes representing typical tasks they are likely to perform in their roles.

  • Create and manage SharePoint portal site for SFA department.
  • Create and manage budget and oversee all daily accounting using QuickBooks and excel.
  • Manage overall accounting and finance operations including QuickBooks management.
  • Manage operations team responsible for company's manufacturing, production and logistics.
  • Manage internal accounting control and oversee quarterly CPA audits to maintain accounting integrity.
  • Provide operational oversight for manage contract services delivery and practice management supervision and expansion.
  • Project manager of website creation and SEO development.
  • Guide the company through ISO [] compliance and certification.
  • Supervise QA, database, development, and architecture teams.
  • Maintain KPI reports across all facets of the business to provide executive team with insight to ongoing and future operational initiatives.
Director Of Business Operations Traits
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.
Leadership skills directly correlate with a person's ability to lead others toward success or an accomplishment.
Management skills directly correlate with a person's ability to communicate and lead others while being able to solve problems..

Director Of Business Operations Job Description

Between the years 2018 and 2028, director of business operations jobs are expected to undergo a growth rate described as "as fast as average" at 6%, according to the Bureau of Labor Statistics. So if the thought "should I become a director of business operations?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of director of business operations opportunities that are projected to become available by 2028 is 150,600.

Directors of business operations average about $61.5 an hour, which makes the director of business operations annual salary $127,929. Additionally, directors of business operations are known to earn anywhere from $79,000 to $206,000 a year. This means that the top-earning directors of business operations make $127,000 more than the lowest earning ones.

As is the case with most jobs, it takes work to become a director of business operations. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include an associate director, division director, managing director, and district director.

Director Of Business Operations Jobs You Might Like

Director Of Business Operations Resume Examples

Director Of Business Operations Skills and Personality Traits

We calculated that 12% of Directors Of Business Operations are proficient in Procedures, Business Operations, and Project Management. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Directors Of Business Operations that have these skills listed on their resume here:

  • Procedures, 12%

    Insured the smooth operation of hospice locations utilizing/implementing company policy and procedures, as well as State and Federal regulations.

  • Business Operations, 11%

    Hired to establish a new business operations group to drive alignment in strategy execution and operational excellence across five business divisions.

  • Project Management, 6%

    Managed all operational functions of property management including facilities, space management, construction project management, and office moves.

  • Customer Service, 5%

    Hold accountability for all functional areas, including customer service, logistical planning, service management and regulatory compliance.

  • KPI, 4%

    Communicate effectively with internal and external clients and key stakeholders to keep them informed of overall KPI Connect operations and initiatives.

  • Oversight, 4%

    Led development of strategic initiatives to build an operational framework and oversight controls for Merchant Banking.

Most directors of business operations list "procedures," "business operations," and "project management" as skills on their resumes. We go into more details on the most important director of business operations responsibilities here:

  • The most important skills for a director of business operations to have in this position are communication skills. In this excerpt that we gathered from a director of business operations resume, you'll understand why: "top executives must be able to communicate clearly and persuasively" According to resumes we found, communication skills can be used by a director of business operations in order to "worked across the organization to ensure communication and alignment for all business units. "
  • While it may not be the most important skill, we found that many director of business operations duties rely on leadership skills. This example from a director of business operations explains why: "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." This resume example is just one of many ways directors of business operations are able to utilize leadership skills: "work directly with east and mid-atlantic business units sales and marketing executives - coordinating with sales leadership at the site level. "
  • Another skill that is quite popular among directors of business operations is management skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a director of business operations resume: "top executives must shape and direct the operations of an organization" This example from a resume shows how this skill is used: "implemented sap erp including training, change management, uperform(tm) administration, and security. "
  • A director of business operations responsibilities sometimes require "problem-solving skills." The responsibilities that rely on this skills are shown by this resume excerpt: "top executives need to identify and resolve issues within an organization" This resume example shows how this skill is used by directors of business operations: "document business process requirements and automate through management systems and/or it solutions. "
  • Another common skill for a director of business operations to be able to utilize is "time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. A director of business operations demonstrated the need for this skill by putting this on their resume: "managed p&l; for business operations ensuring deliverables were in scope, on time, and within budget. "
  • See the full list of director of business operations skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a director of business operations. We found that 70.0% of directors of business operations have graduated with a bachelor's degree and 20.2% of people in this position have earned their master's degrees. While most directors of business operations have a college degree, you may find it's also true that generally it's impossible to be successful in this career with only a high school degree. In fact, our research shows that one out of every nine directors of business operations were not college graduates.

    The directors of business operations who went onto college to earn a more in-depth education generally studied business and accounting, while a small population of directors of business operations studied finance and management.

    When you're ready to become a director of business operations, you might wonder which companies hire directors of business operations. According to our research through director of business operations resumes, directors of business operations are mostly hired by Microsoft, Facebook, and The Pearson Companies. Now is a good time to apply as Microsoft has 12 directors of business operations job openings, and there are 6 at Facebook and 6 at The Pearson Companies.

    If you're interested in companies where directors of business operations make the most money, you'll want to apply for positions at VMware, Microsoft, and Oracle. We found that at VMware, the average director of business operations salary is $174,779. Whereas at Microsoft, directors of business operations earn roughly $171,247. And at Oracle, they make an average salary of $171,122.

    View more details on director of business operations salaries across the United States.

    Some other companies you might be interested in as a director of business operations include Cisco Systems, Bank of America, and United States Army. These three companies were found to hire the most directors of business operations from the top 100 U.S. educational institutions.

    For the most part, directors of business operations make their living in the technology and health care industries. Directors of business operations tend to make the most in the telecommunication industry with an average salary of $138,326. The director of business operations annual salary in the manufacturing and technology industries generally make $137,918 and $128,392 respectively. Additionally, directors of business operations who work in the telecommunication industry make 10.1% more than directors of business operations in the health care Industry.

    The three companies that hire the most prestigious director of business operationss are:

      What Associate Directors Do

      An associate director oversees the daily activities and business operations within a particular area. They are primarily responsible for devising strategies that aim for growth in profit and customer satisfaction, implementing policies and standards, evaluate the workforce, providing support to various departments, and setting goals in terms of budget and sales. Furthermore, they must regularly report progress to the director and coordinate with managers and supervisors in the joint effort to reach the vision and mission of the company.

      In this section, we take a look at the annual salaries of other professions. Take associate director for example. On average, the associate directors annual salary is $18,384 lower than what directors of business operations make on average every year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both directors of business operations and associate directors positions are skilled in procedures, project management, and customer service.

      There are some key differences in responsibilities as well. For example, a director of business operations responsibilities require skills like "business operations," "financial management," "business strategy," and "operational efficiency." Meanwhile a typical associate director has skills in areas such as "healthcare," "portfolio," "regulatory agencies," and "key stakeholders." This difference in skills reveals how truly different these two careers really are.

      Associate directors really shine in the pharmaceutical industry with an average salary of $142,769. Whereas directors of business operations tend to make the most money in the telecommunication industry with an average salary of $138,326.

      The education levels that associate directors earn is a bit different than that of directors of business operations. In particular, associate directors are 2.0% more likely to graduate with a Master's Degree than a director of business operations. Additionally, they're 6.7% more likely to earn a Doctoral Degree.

      What Are The Duties Of a Division Director?

      A division director is a professional who is responsible for managing team members and business operations that are assigned in his/her or her division to achieve the goals of a company. Division directors are required to evaluate division performance and ensure that the team's work complies with the company policies and procedures. They must lead new business development efforts with customers or brokers and should work closely with legal to ensure the protection of the company's interest. Division directors also assist in employee recruitment and provide training to the team if there are skill gaps.

      Now we're going to look at the division director profession. On average, division directors earn a $8,771 higher salary than directors of business operations a year.

      A similarity between the two careers of directors of business operations and division directors are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "procedures," "project management," and "customer service. "

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, director of business operations responsibilities are more likely to require skills like "business operations," "kpi," "ensure compliance," and "key performance indicators." Meanwhile, a division director might be skilled in areas such as "client relationships," "internal staff," "healthcare," and "emergency." These differences highlight just how different the day-to-day in each role looks.

      Division directors may earn a higher salary than directors of business operations, but division directors earn the most pay in the manufacturing industry with an average salary of $126,401. On the other side of things, directors of business operations receive higher paychecks in the telecommunication industry where they earn an average of $138,326.

      On the topic of education, division directors earn similar levels of education than directors of business operations. In general, they're 2.8% less likely to graduate with a Master's Degree and 6.7% more likely to earn a Doctoral Degree.

      How a Managing Director Compares

      A Managing Director oversees workflow and progress, making sure that all operations align within the company or organization's mission or set of goals. They are responsible for crafting strategies, devising effective business plans, and executing guidelines that would nurture a company's growth, and as well as to be the driving force that would direct employees to the company's objectives. Furthermore, a Managing Director must coordinate with those in a higher position, such as the members of the board.

      Let's now take a look at the managing director profession. On average, these workers make higher salaries than directors of business operations with a $51,551 difference per year.

      By looking over several directors of business operations and managing directors resumes, we found that both roles utilize similar skills, such as "business operations," "project management," and "customer service." But beyond that the careers look very different.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from director of business operations resumes include skills like "procedures," "ensure compliance," "key performance indicators," and "special projects," whereas a managing director might be skilled in "healthcare," "portfolio," "financial services," and "client relationships. "

      Additionally, managing directors earn a higher salary in the finance industry compared to other industries. In this industry, they receive an average salary of $198,652. Additionally, directors of business operations earn an average salary of $138,326 in the telecommunication industry.

      When it comes to education, managing directors tend to earn similar education levels than directors of business operations. In fact, they're 1.1% less likely to earn a Master's Degree, and 3.0% less likely to graduate with a Doctoral Degree.

      Description Of a District Director

      A district director is an executive professional who is responsible for managing staff members of an organization in a particular district. This director is required to conduct store visits to ensure that store employees are following store procedures and maintain inventory levels. The manager must manage all the general ledger revenue and expense activity while maintaining oversight for all operations, policies, and procedures. This manager should also plan and develop workshops, comprehensive training, and professional development for all staff members.

      Now, we'll look at district directors, who generally average a lower pay when compared to directors of business operations annual salary. In fact, the difference is about $27,268 per year.

      While both directors of business operations and district directors complete day-to-day tasks using similar skills like oversight, business development, and ensure compliance, the two careers also vary in other skills.

      While some skills are shared by these professions, there are some differences to note. "procedures," "business operations," "project management," and "customer service" are skills that have shown up on directors of business operations resumes. Additionally, district director uses skills like professional development, action plans, sales goals, and financial records on their resumes.

      Now, let's take a closer look at the financials in each career. The finance industry tends to pay more for district directors with an average of $123,921. While the highest director of business operations annual salary comes from the telecommunication industry.

      District directors reach lower levels of education when compared to directors of business operations. The difference is that they're 13.6% more likely to earn a Master's Degree less, and 2.7% more likely to graduate with a Doctoral Degree.