Director of business solutions job description

At the direction of the Domain Lead, the IS&T Director, Business Solutions will partner with business executive stakeholders to lead business process mapping and improvement projects that increase business efficiency, streamline processes and reduce complexity in the organization's application portfolio. With business leadership, advise Digital Solutions, prioritize improvements and demands with the business. Identify resources and efforts to implement projects and solutions once approved by business stakeholders and management. Manage/Oversee projects from initiation to implementation. Requires strong analytical skills, business analysis skills, excellent business process documentation, and customer service skills. Be a leader that supports, manages, and executes projects and accompanies the business in their change. Vendor management skills. Ability to work in a fast-paced environment and achieve goals.

Build and leverage relationships with management, key business stakeholders, and external organizations. Offer Innovative Awareness, Review demand, projects, tasks, and deliverables frequently, and change priorities or scope in coordination with ever-changing customer needs.
Strong Customer Service Focus: Strong customer service skills and behaviors

Enhance or improve the customer experience on a continuous basis. Provide excellent customer service.

Proactively Identify tools and business process improvement areas in the business and influence stakeholders' buy-in to change and/or adapt as necessary.

Demonstrated ability to make decisions in an informed, confident and timely manner

Experience managing/overseeing the transformational project from inception to completion

Document current business processes, identify areas to streamline, and make more efficient, re-design business processes and implement the changes - challenge status quo business thinking

Digitize in all areas of possible business processes with appropriate tools, applications, and technical solutions.

Blueprint functional and technical change documentation and work as the liaison between the business and outsourced service providers to deliver the services and changes to the applications as necessary.

Provide senior leadership with regular project status & reporting.

Strong verbal and written communication and presentation skills, including the ability to influence and negotiate through expertise

Develop business technology strategies to ensure standardized processes and tools as much as possible.

Assist in defining all functional aspects of various business applications including but not limited to SAP for the particular areas of customer service and purchasing for the global supply chain.

Collaborate with Project Managers to implement major projects aligned with business goals.

Ability/Willingness to work with Global peers to share best practices to further the VNA business

Create and present business cases, plus identify business needs in a timely and efficient manner.

Collaborate with Project Managers and Solution Delivery teams to identify appropriate internal and external resources necessary to accomplish project deliverables on time and on budget.

Manage stakeholder expectations through clear, concise, and professional presentations and communications.

Who We Are
Horizon Media, founded in 1989 by Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service. Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain's New York Business and Los Angeles Business Journal. Together we are building a place of belonging.At Horizon, we understand the value that different perspectives can bring to our clients and culture, so we strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together.
Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.
Job SummaryThe role of the Multicultural Director is to guide and deliver industry-leading service in all key areas, including: marketing, consumer and channel insights, strategy, media planning, and account stewardship. The Multicultural Director will use their knowledge of traditional and emerging media platforms and strategies to ensure a comprehensive Multicultural marketing approach to plan development. They will ensure best practices are developed and implemented across all areas. They will build and maintain relationships based on trust across all appropriate client levels, Multicultural media partners, partner agencies, and between agency departments. He/she will oversee the professional growth of the Multicultural team through balanced project management, and the effective use of Horizon's Multicultural tools and resources. The Multicultural Director will also serve an advocate for the agency and their clients' brands within the industry.

What You'll Do
50% Strategic Leadership
Collaborate with VP, Multicultural on strategic Multicultural marketing approach, guiding translation of client goals to activation teams and media partners Seek new media solutions to deliver on clients' goals and evaluate current health of client business via analysis of relevant business metrics (ROI, A/S) Tap into Horizon Multicultural resources/tools and collaborate with partner agencies to offer clients holistic business solutions

30% Client Relations
Advance the client relationship by maintaining positive rapport and champions trust on a daily basis Lead understanding of client's business and uncovering of motivations/needs

10% Supervisory Responsibilities & Development
Manage professional team growth by instilling media principles, administering performance reviews, and guiding development of deliverables Ensure consistent and high-quality client deliverables Ensure Activation Team deliverables are aligned with Multicultural media strategy and that Activation teams are well versed with knowledge of the client's business Manage performance reviews, coaching to maximize success, setting goals for career development Lead interview process for new candidates

10% Stewardship
Develop internal and external processes and cadence for streamlined and timely workflow

Who You Are
Interested in multicultural insights and driving inclusive marketing and media Explorer and curious about their own cultures and other cultures Nimble and flexible with ability to meet multiple client deliverables with quick turn around times Problem solver with the ability to come up with creative solutions Enjoys cross-team collaboration
Preferred Skills & Experience
7+ years of experience developing strategic Multicultural media recommendations Strong Leadership skills and experience developing a team of media professionals Fluent in the digital media landscape and trends Experience in a client relationship management role; CPG experience a plus Familiar with Multicultural marketing principles and problem solving and analytics Proficient with Microsoft Office Suite (Excel, PowerPoint, Word) Excellent written and verbal communication skills while developing and presenting POVs and strategic recommendations to the client

Certificates, Licenses and Registrations
There are no requirements for certificates, licenses and registrations

Physical Activity and Work Environment
There are no requirements for physical activity and work environment

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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Who We Are

Adaptimmune is a leader in TCR T-cell therapy, focused on designing and delivering novel cancer immunotherapy products. We utilize the body's own machinery - the T-cell - to target and destroy cancer cells. We believe our therapies have the potential to significantly impact cancer treatment and clinical outcomes. Our company culture is rooted in trust, our capacity to collaborate, and being honest and brave in our desire to successfully transform the lives of people with cancer. It is this formula that enables us to face challenges and take advantage of opportunities in our fight against cancer.

Primary Responsibility

Quantitative & Decision Sciences (QDS) is a multi-disciplinary team of data and analytics experts and scientists who drive purpose and consistency in how Adaptimmune collaborates and makes decisions through data. By unlocking the value of our data, enabling analytics insights, and anticipating future needs, QDS optimizes identifying and answering the most important questions about our patients and products.

Within QDS, Standards & Business Solutions develops and maintains enterprise standards, leads standards governance, and leads and contributes to cross-functional technology and process initiatives. Reporting to the VP and Head of QDS, this role will have company-wide visibility and provide hands-on leadership to key strategic initiatives and operational activities within QDS and across Adaptimmune, while building new business-unit capabilities.

The Head of Standards & Business Solutions role is a unique leadership opportunity to build a new team and innovative solutions in a collaborative, people-focused biotechnology environment. As a member of the QDS leadership team, you'll partner closely with your QDS colleagues from Bioinformatics, Biostatistics, Data Science, and Programming, in addition to stakeholders in Research, Clinical Development, Translational Sciences, CMC, IT, Commercial and other areas.

Qualifications, Experience & Skills

* Undergraduate degree in mathematics, statistics, engineering, life or social sciences, or computer science (postgraduate degree preferred)
* Developing and delivering clinical and/or scientific data standards, including related governance, in addition to knowledge of relevant industry standards (e.g., CDISC, HL7) and applicable regulatory and privacy requirements
* Designing and implementing cross-functional business processes, plus strong data literacy, analytical, creative thinking, and problem-solving abilities
* Previous people leadership in a line or matrix management role
* Experience with executive stakeholder engagements and managing projects and change

Experience in one or more of the following areas is strongly preferred:

1) Biotechnology, pharmaceuticals, and/or medical device industries

2) Statistical and/or scientific programming experience in a life sciences environment

3) Performing end-to-end software/systems development and lifecycle management

4) Developing or utilizing semantic ontologies

Candidates considered for the Director level will have substantial, demonstrated experience and skills in the following areas: Line leadership of people and organizations; Development of enterprise-scale standards and associated governance; Influencing and managing senior stakeholders; Ability to communicate clearly, both verbally and in writing, to diverse stakeholder groups; Leading large-scale people, technology, and/or process-improvement initiatives.

At Adaptimmune we embrace diversity and equality of opportunity. We believe that the more inclusive we are, the better our work will be. We welcome applications to join our team from all qualified candidates, regardless of age, colour, disability, marital status, national origin, race, religion, gender, sexual orientation, gender identity, veteran status or other legally protected category. It is our intent that all qualified applicants will receive equal consideration for employment.