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Director of business solutions skills for your resume and career
15 director of business solutions skills for your resume and career
1. Portfolio
- Delivered 4 consecutive years of market share gain by changing Product Marketing strategy from discrete product management to portfolio management techniques.
- Led annual business project portfolio process to define and implement project concepts that aligned with corporate strategies.
2. Project Management
- Developed departments that included responsibility for new business implementation, training, quality, change management and project management.
- Project management surrounding all elements in executing individual marketing campaigns for specific products, services, and solutions.
3. Cloud
Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.
- Led small core team to identify company s strategy for entering the cloud computing market.
- Work with Regional Sales Professionals and Sales Leadership to aggressively implement Cloud sales opportunities through CenturyLink sales organizations.
4. Business Solutions
Business solutions are potential outcomes for companies struggling with a particular objective, often surrounding a customer issue. There are five main parts to a successful business solution: (1) the target customer, (2) the activity, (3) the overall goal, (4) the hurdles or obstacles, and (5) the preferred outcome.
- Managed change throughout organization, transitioning from IT Director to Director of Applied Technology and Business Solutions.
- Developed the Commercial Business Solutions Division to be disciplined, driven and motivated.
5. Client Facing
- Oversee all software production operations for client facing applications, as well as identifying market trends.
- Created Billing System strategy which led to patient and client facing web applications.
6. BI
- Pioneered Wiki (MediaWiki), Social Media, BI and Community (Pluck) technologies for corporate and customer use.
- Defined strategy to cover BI needs via a hybrid solution of vendor product and customized software development.
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- Led team for visualization and NX deployments.
- Designed and developed Business Analytics framework and organization using cross functional team and Tableau as visualization tool.
8. Technology Solutions
- Created strong relationships with key executives, leveraging skills and knowledge to outline strategies and implement leading technology solutions.
- Reduced costs by focusing on open source technology solutions associated with $7M project.
9. Product Management
Product management is a part of an organization's function that deals with product development, planning, pricing, forecasting, launching, and marketing the product.
- Managed team of sales, business analysts, and related support staff for company s Product Management and Solutions department.
- Partnered with the Unified Communications Product Management teams to advance the UC service from concept to Controlled Introduction.
10. Lifecycle Management
- Devised and implemented strategy to ensure lifecycle management.
- Developed plan for implementing Product Lifecycle Management software program (NGC/PLM) for Design/Product Development Dept.
11. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Leveraged solid understanding of CRM systems and Finance/Control functions for integration and extraction.
- Recommended an operational model for CRM capabilities deployment.
12. Customer Satisfaction
- Implemented a new quality program that resulted in measurable improvements to customer satisfaction.
- Account Sales & Service * #1 in personal sales each quarter while concurrently increasing customer satisfaction.
13. Business Process
A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.
- Re-engineered US business process impacting all business systems, re-located contract manufacturers, reducing effective corporate tax & product costs.
- Managed consulting services encompassing business process improvement, systems integration, application development, and financial services.
14. Sales Process
- Consult on all aspects of sales process and service delivery.
- Drive the sales process from initial contact through implementation.
15. Data Warehouse
Data warehouse, often abbreviated as either DW or DWH is a system used in computing for data analysis as well reporting. The DW is also considered to be an integral component of business intelligence as they also provide storage facilities for both real-time and historical data. ETL and ELT are the two driving forces behind a data warehouse system.
- Enabled seven successful enterprise-wide strategic solutions via the Enterprise Data Warehouse acting as the corporate data hub.
- Recognized a critical business need for analytical data and revamped existing Data Warehouse.
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List of director of business solutions skills to add to your resume

The most important skills for a director of business solutions resume and required skills for a director of business solutions to have include:
- Portfolio
- Project Management
- Cloud
- Business Solutions
- Client Facing
- BI
- Visualization
- Technology Solutions
- Product Management
- Lifecycle Management
- CRM
- Customer Satisfaction
- Business Process
- Sales Process
- Data Warehouse
- Lead Generation
- Strategic Partnerships
- Process Improvement
- Revenue Growth
- Digital Marketing
- Software Development
- Service Delivery
- PMO
- Account Management
- Business Planning
- RFP
- Professional Services
- Direct Reports
- ERP
- Virtualization
- Strategic Direction
- Business Development
- ROI
- Enterprise Architecture
- Business Growth
- Application Development
- C-Level
- Lean Six Sigma
- Business Analysts
- Direct Sales
- Enterprise Applications
- Sales Support
- Americas
- Executive Management
- Saas
- Sigma
- Market Research
Updated January 8, 2025