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What is a director of business systems and how to become one

Updated January 8, 2025
4 min read

The director of business systems is in charge of leading, managing, and customizing internal business systems. His/Her duties will include responding to user support requests, system administration, system customization, compiling reports, creating dashboards, and tracking software/hardware. This role liaises with other departments to ensure the business systems meet the company's needs.

Additionally, he/she designs, implements, and maintains business systems in line with integration, automation, and privacy compliance, among others. Also, he/she will source, evaluate, and recommend the release of varying enterprise applications to meet the company's objectives.

Before you apply, ensure you have at least a bachelor's degree in business administration or a related discipline and a minimum of ten years of related experience. You must possess analytical, communication, strategic thinking, management, and problem-solving skills. You must be proficient in Microsoft Office and relevant technologies. These experts earn a whopping sum of $143,341 per year, which is between $95,000 and $217,000.

ScoreDirector Of Business SystemsUS Average
Salary
8.6

Avg. Salary $136,831

Avg. Salary $59,228

Stability level
8.6

Growth rate 16%

Growth rate 0.3%

Diversity
1.7
Race

American Indian and Alaska Native 0.21%

Asian 12.62%

Black or African American 6.75%

Hispanic or Latino 10.13%

Unknown 5.21%

White 65.08%

Gender

female 25.21%

male 74.79%

Age - 47
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 47
Stress level
8.6

Stress level is very high

7.1 - high

Complexity level
8.7

Complexity level is advanced

7 - challenging

Work life balance
6.1

Work life balance is fair

6.4 - fair

Director of business systems career paths

Key steps to become a director of business systems

  1. Explore director of business systems education requirements

    Most common director of business systems degrees

    Bachelor's

    74.2 %

    Master's

    17.6 %

    Associate

    6.7 %
  2. Start to develop specific director of business systems skills

    SkillsPercentages
    Business Systems9.65%
    Project Management7.78%
    Lifecycle Management7.34%
    Emerging Technologies6.23%
    Continuous Improvement4.45%
  3. Complete relevant director of business systems training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New directors of business systems learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a director of business systems based on U.S. Bureau of Labor Statistics data and data from real director of business systems resumes.
  4. Research director of business systems duties and responsibilities

    • Implement a new manage MPLS stores network enabling improve monitoring and management capabilities across all DSW retail locations.
    • Implement solutions using various languages including VBA, BPEL, Java, JavaScript, TSQL, PL/SQL and .Net.
    • Use both Salesforce and customer access administrator perspectives as a team member in other company-wide technology update projects currently underway.
    • Experience in implementing in-house develop and SaaS solutions base on best return for business operations.
  5. Get director of business systems experience

    Generally, it takes 6-8 years to become a director of business systems. The most common roles before becoming a director of business systems include consultant, manager team lead and project manager.
  6. Prepare your director of business systems resume

    When your background is strong enough, you can start writing your director of business systems resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a director of business systems resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable director of business systems resume templates

    Build a professional director of business systems resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your director of business systems resume.
    Director Of Business Systems Resume
    Director Of Business Systems Resume
    Director Of Business Systems Resume
    Director Of Business Systems Resume
    Director Of Business Systems Resume
    Director Of Business Systems Resume
    Director Of Business Systems Resume
    Director Of Business Systems Resume
    Director Of Business Systems Resume
  7. Apply for director of business systems jobs

    Now it's time to start searching for a director of business systems job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first director of business systems job

Charles HiseyCharles Hisey LinkedIn profile

Director Of Business Systems, Chemical Safety Software

My passion for technology began at a young age when I started exploring computers and the early days of the internet on an old 486DX with a dial-up modem. Throughout the 1990s, and into the early 2000s, I'd work odd jobs building websites and custom PCs for friends and family while learning the basics of computer programming. This curiosity led me to pursue a career in IT, starting with my first role at Cardinal Health in 2004 as an IT Support - Software Interface Specialist. In this position, I provided desktop and network support, led a four-person Interface Team configuring APIs and other types of Application Integrations, and worked with business stakeholders and developers to prioritize bugs and enhancement requests.

In 2006, I transitioned to a Technical Consultant role at Optimus EMR, where I provided IT consulting services and training to healthcare facilities across the US. This experience exposed me to server room installations, network improvements, hardware procurement, and electronic medical records systems. I also functioned as a project manager for various clients during the software implementation process.

After a brief stint running my own Web Development and SEO firm, I returned to Cardinal Health in 2009, where I worked my way into the role of Senior Application Developer. I wrote solutions in Python and PHP, functioned as a stop-gap DBA, and completed scripting work. I also supported business-critical ERP, web ordering, and EDI applications generating over $70 billion in annual revenue. During this time, I completed intensive training in Project Management and Business Analysis, which proved invaluable in my career progression.

In 2014, I was promoted to manage an Application Development and Support team at Cardinal Health, leading a team of thirteen developers, project managers, and support staff. I managed service restoration during major events, participated in change management, enforced security standards, and contributed to the ERP Modernization program. I also made it a priority within the team to refine our Monitoring and Alerting via custom dashboards and tools such as Splunk, and collaborated with partners in Sales and Operations to help provide them with greater visibility into the orderflow process through customized versions of our internal tools. This role allowed me to work with leaders across the enterprise and gain extensive leadership training.

From 2016 to 2019, I provided consultancy se

Average director of business systems salary

The average director of business systems salary in the United States is $136,831 per year or $66 per hour. Director of business systems salaries range between $103,000 and $181,000 per year.

Average director of business systems salary
$136,831 Yearly
$65.78 hourly

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Director of business systems reviews

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A zippia user wrote a review on Sep 2021
Cons

Juggling multiple tasks and projects was always a constant struggle. I also felt very frustrated at times working with third party vendors and consultants remotely.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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