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What is a director of case management and how to become one

Updated January 8, 2025
4 min read

As a director Of case management, you will be in charge of coordinating and delivering care management operations within the organization. You'll establish and implement policies and procedures to guide the provision of care management services. You will ensure the proper distribution of the organization's resources towards case management. Furthermore, you'll evaluate patient care to prevent unnecessary and inappropriate medical care. Also, you'll talk with patients and families to determine goals for discharge. Additionally, you'll ensure adherence to regulations for care management processes.

The minimum educational requirement for this job is a registered nurse diploma. However, any related health care program from an accredited program, college, or university will suffice. Candidates must have at least four years of related experience. You must possess a state-issued license to work. Essential keys include organization and communication skills. This personnel earns an average annual income of $99,509. This ranges between $73,000 and $135,000.

ScoreDirector Of Case ManagementUS Average
Salary
7.9

Avg. Salary $109,803

Avg. Salary $59,228

Stability level
9.7

Growth rate 12%

Growth rate 0.3%

Diversity
5.5
Race

American Indian and Alaska Native 0.88%

Asian 5.13%

Black or African American 12.39%

Hispanic or Latino 14.23%

Unknown 5.37%

White 62.00%

Gender

female 81.62%

male 18.38%

Age - 45
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 45
Stress level
9.7

Stress level is very high

7.1 - high

Complexity level
8.8

Complexity level is advanced

7 - challenging

Work life balance
5.0

Work life balance is fair

6.4 - fair

Director of case management career paths

Key steps to become a director of case management

  1. Explore director of case management education requirements

    Most common director of case management degrees

    Bachelor's

    49.4 %

    Master's

    25.0 %

    Associate

    18.1 %
  2. Start to develop specific director of case management skills

    SkillsPercentages
    Patients16.14%
    Social Work7.06%
    Patient Care6.82%
    Discharge Planning6.08%
    Medicaid4.90%
  3. Complete relevant director of case management training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New directors of case management learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a director of case management based on U.S. Bureau of Labor Statistics data and data from real director of case management resumes.
  4. Research director of case management duties and responsibilities

    • Lead a staff of 60 FTE and manage an operating budget of $7 million.
    • Conduct membership satisfaction surveys, design and implement QI studies, and manage the production of the HEDIS report.
    • Manage the conduct and coordinate the follow-up of all QA audits and regulatory inspections to ensure that findings are addressed.
    • Develop the specifications and manage the configuration of a third-party software application used to implement the ISO and GMP requirements.
  5. Get director of case management experience

    Generally, it takes 4-6 years to become a director of case management. The most common roles before becoming a director of case management include case manager, staff nurse team lead and registered nurse.
  6. Prepare your director of case management resume

    When your background is strong enough, you can start writing your director of case management resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a director of case management resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable director of case management resume templates

    Build a professional director of case management resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your director of case management resume.
    Director Of Case Management Resume
    Director Of Case Management Resume
    Director Of Case Management Resume
    Director Of Case Management Resume
    Director Of Case Management Resume
    Director Of Case Management Resume
    Director Of Case Management Resume
    Director Of Case Management Resume
    Director Of Case Management Resume
  7. Apply for director of case management jobs

    Now it's time to start searching for a director of case management job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first director of case management job

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Average director of case management salary

The average director of case management salary in the United States is $109,803 per year or $53 per hour. Director of case management salaries range between $74,000 and $161,000 per year.

Average director of case management salary
$109,803 Yearly
$52.79 hourly

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How do directors of case management rate their job?

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Director of case management reviews

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A zippia user wrote a review on Aug 2022
Pros

Helping others

Cons

Getting approval and watching families go through their proceed with difficulties


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A zippia user wrote a review on Apr 2019
Pros

Helping people be successful in life.

Cons

Secondary trauma and balancing administrative work with direct services.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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