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Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleWe're looking for a Chief of Staff to support our VP of Global Customer Success and VP of Services & Support - two leaders who drive Attentive's post-sale Customer Experience organization. The role will report directly into the Chief of Staff to the CRO, working as part of the broader Office of the CRO to ensure alignment and execution across all revenue functions. As Chief of Staff, you'll serve as a strategic partner and operator-helping translate leadership vision into clear plans, driving execution across cross-functional programs, and ensuring our Customer Success and Services organizations are running with focus, clarity, and accountability. You'll bring structure and rhythm to the teams' priorities, streamline how decisions get made, and create visibility for leadership around performance and progress. This role is ideal for someone who thrives at the intersection of strategy, operations, and execution-someone who can seamlessly move between big-picture problem-solving and the detailed coordination needed to bring ideas to life. This is a unique opportunity to gain visibility into the inner workings of a high-growth SaaS company, work directly with senior leadership, and make an immediate impact on our most important customer-facing priorities. What You'll Accomplish Drive Strategic Alignment: Partner with the VPs of Customer Success and Services & Support to set strategic priorities, structure leadership planning, and ensure alignment across GTM, Product, and Operations teams Operationalize Priorities: Translate leadership goals into clear workstreams with defined owners, timelines, and outcomes-ensuring cross-functional programs move from concept to measurable impact Own Business Cadence: Build and manage operating rhythms including QBRs, business reviews, forecasting sessions, and leadership meetings-driving accountability and follow-through on key deliverables Partner Across Functions: Act as a connector between post-sale functions (Customer Success, Services, Support) and other GTM teams (Sales, Marketing, RevOps), facilitating communication and collaboration Support Executive Decision-Making: Prepare materials and insights for leadership discussions, identify risks and trade-offs, and ensure the right information flows to the right stakeholders at the right time Strengthen Execution Discipline: Introduce frameworks, dashboards, and processes that improve transparency, speed, and consistency in how the organization operates and measures success Act as a Force Multiplier: Serve as an extension of GTM executives-anticipating needs, managing competing priorities, and keeping the organization focused on what matters most Your Expertise 5-7+ years of experience in roles blending strategy, operations, and program management, such as: consulting, GTM Strategy, GTM Operations, Chief of Staff, or Strategic Program Management within a high-growth SaaS company Proven ability to act as an extension of senior executives, exercising sound judgment and decision-making on their behalf Track record of managing multiple priorities, shifting seamlessly between tactical execution and strategic planning Strong business acumen and comfort interpreting and communicating metrics, performance data, and strategic priorities Excellent written and verbal communication skills, with the ability to create executive-ready materials Adept at building relationships and influencing stakeholders at all levels Comfortable working independently, anticipating needs, and driving work forward without heavy direction Familiarity with SaaS GTM motions (sales, renewal, expansion), metrics, or program management; experience in Customer Success or related go-to-market functions is a plus Proficiency in tools like Google Workspace, Slack, and Salesforce You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants:- The US base salary range for this full-time position is $150k - 200k annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-AL1 #LI-DNI Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Job Responsibilities Act as a trusted advisor and confidant to the CTO, maintaining confidentiality and handling strategic projects with discretion. Serve as an extension of the CTO, making strategic decisions as needed. Create and implement processes to streamline operations and drive efficiency across the organization. Manage communication and coordination among senior leaders to ensure timely and effective decision-making. Provide strategic insights and recommendations to the executive team based on data analysis and industry trends. Oversee the functional and technical delivery of key team, organizational, and company-wide initiatives. Conduct organizational planning, including objectives setting, reporting processes, resource planning, hiring, internal engagement, and communications. Manage and improve processes to promote effective operations by minimizing complexities. Support the creation of leadership development strategies, succession planning, and organizational design. Assist in preparing presentations, reports, and other materials for meetings and events. Candidate Requirements 6+ years of experience in software engineering, technical product management, technical program management, or as a (technical) Chief of Staff. Deep understanding of the software development lifecycle, release management, and the complexities involved in delivering world-class solutions. Strong written and verbal communication skills, with the ability to build robust relationships with various stakeholders and organizational teams. Proven experience operating autonomously and leading large-scale efforts across multiple teams and functions, accommodating stakeholders across diverse disciplines and time zones. Excellent analytical and problem-solving skills with experience handling large-scale platforms, infrastructure, and organizations. The ability to think strategically and tackle open-ended problems with strong problem-solving capabilities. Confidence in managing change, anticipating issues before they arise. Exceptional attention to detail and analytical acumen. Ability to digest complex data, present findings clearly, and influence decision-making. Skill in moving beyond recommendations to execution. Strong stakeholder and project management skills to manage expectations effectively with senior management and cross-functional teams. Desirable Skills and Experience Proven experience as a (technical) Chief of Staff or (technical) Executive Business Partner in a fast-paced technology environment. A desire to continuously learn and tackle new problems, domains, tools, and techniques with high intellectual curiosity. Extensive familiarity with the Web3 ecosystem and its products. Enthusiasm for all aspects of Web3 and staying updated on industry trends.

As we enter our next chapter of growth at Nift, we're hiring a Chief of Staff (CoS) to the CEO - a highly trusted, execution-obsessed operator who thrives in complexity, communicates with precision, and drives alignment with accountability across a fast-moving, scaling company. At Nift, the Chief of Staff is the CEO's right hand and executes on his behalf. You will manage the CEO's time, professional relationships, key projects, company wide goals, and internal communications. This role is ideal for someone who moves fast, has a strong bias toward action, and maintains precise attention to detail. We're looking for someone highly organized, incredibly hands-on, and able to drive impact without ego or politics. Strong preference for candidates who live in the Boston (MA) area. Our Mission Nift's mission is to reshape how people discover and try new brands by introducing them to new products and services through thoughtful "thank-you" gifts. Our customer-first approach ensures businesses acquire new customers efficiently while making customers feel valued and rewarded. We are a data-driven, cash-flow-positive company that has experienced 731% growth* over the last three years. Now, we're scaling to become one of the largest sources for new customer acquisition worldwide. Backed by investors who supported Fitbit, Warby Parker, and Twitter, we are poised for exponential growth and ready to demonstrate impact on a global scale. Read more about our growth here.* What you will do Serve as an extension of the CEO; supporting decision-making, owning priorities, and managing the CEO's bandwidth for maximum impact Directly own and manage the CEO's time, projects, and professional relationships to ensure day-to-day operations and key initiatives are executed effectively Own and optimize the CEO's calendar, travel, and meeting flow-ensuring that time is aligned to the company's highest priorities Initiate and manage external outreach to investors, advisors, strategic partners, and prospective customers on behalf of the CEO Execute quickly and hands-on (this is not a strategy role), you'll have to roll up your sleeves and get things done Anticipate roadblocks, operational risks, and resource needs early to prevent fires Own, lead, and facilitate the company-wide OKR process: setting, aligning, and tracking monthly goals across all departments Identify organizational blockers and escalate when appropriate Manage projects and drive cross-functional execution-ensuring objectives & milestones are achieved on time Build trust and context across teams to help the CEO make fast, informed decisions Act as an internal “signal-router,” surfacing emerging challenges or disconnects quickly and tactfully Ensure the executive team operates with shared clarity, urgency, and accountability Own internal and external communication flow from the office of the CEO, with messaging that is sharp, consistent, and timely Draft internal updates, talking points, and meeting prep materials that enable executive clarity Maintain tight communication loops across stakeholders, ensuring follow-through and zero dropped balls We're Looking for People Who… Are extremely trustworthy, have high emotional intelligence, and capable of handling sensitive or confidential matters with grace and discretion Are hyper-organized, naturally proactive, and obsessed with execution and precision Have a “get-stuff-done” motto and attitude Lead with logic, clarity, and results Enjoy getting into the details and executing change themselves rather overseeing execution by others Operate calmly and confidently in fast-changing, high-stakes environments What you need 6-10+ years in high-trust leadership or operational roles (Strongly preferred) To live in the Boston area Exceptional operational and project management skills, proven ability to manage multiple projects simultaneously Outstanding executive communication skills / presence Tremendous administrative skills: highly organized with precise attention to detail Proven ability to influence / manage projects and people across all business functions Masterful relationship building and networking skills, knows how to gain access Experience working closely with a CEO or senior executive in a high-growth company and/or start-up environment Strong systems thinker, with a track record of driving measurable results/outcomes across OKRs, planning, and execution Exceptional written, verbal, and interpersonal communication skills (Preferred) Experience scaling internal operations in a mid-sized, fast-growing startup (Preferred) Experience working with investors (VCs), board members, or executive level cross-functional program management What you get Competitive compensation, comprehensive benefits (401K, Medical/Dental/Vision), and we offer all full-time employees the potential to hold company equity Flexible remote work Unlimited Responsible PTO Great opportunity to join a growing, cash-flow-positive company while having a direct impact on Nift's revenue, growth, scale, and future success

Zeno Power is the leading developer of nuclear batteries - compact power systems that provide reliable, clean energy in frontier environments. By harnessing the heat from radioisotopes, Zeno's batteries power critical missions on Earth, in space, and at sea. To bring this technology to market by 2027, Zeno is seeking out purpose-driven and innovative professionals who are comfortable working in a startup environment. Team members will have a direct impact in enabling commercial and national security missions from the depths of our oceans, to the surface of the moon, and in austere environments here on Earth. Zeno is proud to be an Equal Opportunity Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. Chief of Staff Zeno Power is seeking a dynamic and strategic Chief of Staff to work alongside the CEO and leadership team to drive operational excellence, support business development activities, and help scale the company through its next phase of growth. This is a high-impact role offering broad exposure across strategy, partnerships, and organizational operations. The ideal candidate is a mission-driven operator who can seamlessly shift between tactical execution and strategic thinking, is deeply organized, and is energized by helping Zeno achieve its boldest goals. In this role you will: Act as an extension of the CEO to drive clarity and execution on priorities; accelerate post-meeting follow-ups with substantive deliverables (e.g., tailored two-pagers, client-specific decks, briefings) Build and run the internal operating rhythm: design and refine weekly leadership meetings, quarterly strategy/OKR processes, and cross-functional accountability cadences; track outcomes and follow-ups without directly managing people. Lead special projects with high ownership from zero-to-one (e.g., analyze and validate new business lines; develop market sizing, customer mapping, feasibility, and go/no-go business cases for alternative isotope or adjacent opportunities). Support investor relations and capital readiness: contribute to board materials, orchestrate fundraise data room, coordinate diligence responses, and ensure timely, accurate information flow; prioritize investor outreach and inbound coordination for the CEO. Conduct targeted market/competitor assessments tied to near-term decisions (defense, space, government programs), producing concise, decision-ready briefs. Partner with internal communications team on executive communications, memos, and presentations that synthesize technical and commercial inputs for external stakeholders (DoD/NASA/Space Force/Navy, partners, investors) and internal audiences Key Qualifications and Skills 5-8+ years relevant experience in defense/space/hardware/robotics or adjacent deep-tech environments; growth-stage startup experience strongly preferred. Demonstrated experience engaging with government customers or programs (DoD/Space Force/NASA/Navy) and familiarity with government contracting processes; prior BD/strategy/ops interfacing with federal stakeholders is a plus. Strong operator with bias to action: able to independently scope ambiguous problems, drive research, synthesize insights, and produce exec-ready outputs quickly. Excellent written and verbal communication; can translate complex technical and regulatory topics into clear, actionable materials. Process builder who has implemented OKRs/KPIs and cross-functional operating rhythms; comfortable driving accountability without direct people management. High EQ, discretion, and stakeholder management across senior leaders and technical teams. Mission-aligned with Zeno's government-facing, hardware/deep-tech realities; energized by remote power applications and national programs (not purely climate-first motivations). Bachelor's degree required; advanced degree a plus. Job Functions Position requires in-office presence in Washington, D.C. (Mt. Vernon/Chinatown) on Tuesdays, Wednesdays, and Thursdays, remote work is optional on Mondays and Fridays. Exceptional Seattle candidates will be considered with an expectation of at least one week per month in DC. Travel: Travel is required, 15-20% Motor Abilities: Sitting and/or standing for extended periods, bending/stooping, grasping/gripping, fine motor control (hands) Physical exertion and/or requirements: Minimal, with ability to safely lift up to 15 pounds Repetitive work: Prolonged Special Senses: Visual and audio focused work Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hrs./day Compensation and Benefits The anticipated salary band for this position is $150,000-180,000. The final job level and compensation will be determined by various factors such as a candidate's relevant work experience, years of relevant experience, skills, qualifications, certifications, and other business considerations. In addition to competitive compensation, we also offer a generous benefits package, which includes: Stock options Flexible paid time off 401k plan with employer match 16 weeks of paid family leave Employer HSA contributions Transit benefits to put toward commuting expenses Medical, dental, and vision insurance Relocation assistance Dog friendly office Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Export Control Applicants for employment at Zeno Power must be a U.S. person. The term “U.S. Person” means (i) a U.S citizen or U.S. national; or (ii) any natural person who is a U.S. Lawful Permanent Resident (i.e., holds a Green Card), as defined by 8 U.S.C. 1101(a)(20) or as a “protected individual” defined by 8 U.S.C. 1324b(a)(3) (i.e., admitted as a refugee or is granted asylum).

About Us Are you looking to make a meaningful impact through your work? Join us at the Long-Term Stock Exchange (LTSE). We are an SEC-registered national securities exchange designed to promote fair and orderly markets, as well as help long-term focused companies get the credit they deserve. We are an innovative business ecosystem dedicated to reimagining the role of capital markets for a more equitable and sustainable future. At LTSE, we work with companies to identify long-term investors that will value their efforts to prioritize sustainable, long-term growth. As part of our team, you will have the opportunity to leverage your diverse background and skills toward a compelling mission that delivers tangible results. By supporting businesses in creating multi-stakeholder value, we generate a positive ripple effect that benefits communities, employees, and beyond. Founded by Eric Ries, a visionary entrepreneur and creator of the Lean Startup methodology, LTSE offers a unique and rewarding environment where you can contribute to building a better future for all. Apply today. The Role The Long-Term Stock Exchange (LTSE) is seeking a highly strategic and execution-focused Chief of Staff for our LTSE Enterprise Operations to serve as a force multiplier to our Chief Operating Officer, and across the LTSE Enterprise Operations. This role is designed for someone who thrives at the intersection of strategy, operations, and executive enablement - ensuring enterprise goals are met, KPIs are tracked, and operational excellence is consistently delivered. This individual will report to, and work side-by-side with, our COO - attending critical meetings, owning operational priorities, connecting dots across the enterprise, and codifying the systems that drive growth, mitigate risk, and deliver on business outcomes. This position will be a natural delegation partner for the COO, and provide backup support across the enterprise as needed. Additionally, this role will parachute into all parts of our LTSE Enterprise, including Listings, Trading, and Private Markets - threading our brand and mission together to drive long-term profit with purpose. Responsibilities The responsibilities for this role will span across five main areas: operational enablement, meeting & information management, cross-functional communication & coordination, enterprise insight & foresight, and executive administrative support. These responsibilities include, but are not limited to: Partner with the COO to execute strategic initiatives and ensure alignment across the LTSE enterprise. Monitor and report on enterprise-wide KPIs, goals, and OKRs, proactively identifying risks or delays. Design and maintain operational rhythms (cadence, check-ins, reviews) that keep the business accountable and focused. Serve as the COO's primary thought partner in meetings: preparing materials, capturing notes, surfacing action items, and driving follow-up. Maintain clarity and continuity across initiatives by ensuring meeting outcomes translate into action and accountability. Optimize scheduling, workflow, and time management to maximize impact and operational efficiency. Act as an integrator across business functions, ensuring information flows efficiently and the right stakeholders are engaged at the right time. Own special projects or time-sensitive initiatives, managing them from idea to execution. Partner with the Executive Team on board material preparation and end-to-end board meeting project management. Anticipate operational needs before they arise; connect day-to-day decisions to the company's long-term strategy. Codify frameworks and repeatable systems to scale enterprise knowledge and execution. Coordinate meeting logistics, calendaring, travel arrangements, and other administrative needs as needed. Oversee management of the NYC office location, ensuring mail is received, supplies are ordered, and building access is managed within compliance. Who You Are A natural operator who turns vision into action with speed, structure, and clarity. A high-velocity communicator who thrives at the center of information flow and activity - responsive, present, and energized by keeping the organization aligned and moving. A structured thinker with exceptional attention to detail and the ability to bring order to complexity. Equally comfortable in strategic conversations and hands-on execution, adapting fluidly between the two. Calm under pressure, highly organized, and emotionally intelligent - able to navigate ambiguity and maintain trust. Someone with strong executive presence who shows up prepared, polished, and ready to represent leadership. Discreet and trustworthy with sensitive information, exercising sound judgment at all times. Collaborative, curious, and constantly seeking ways to improve systems, processes, and outcomes. Someone who stays one step ahead - anticipating needs, spotting gaps, and proactively driving solutions. Excited about working at a startup, rolling up your sleeves, and making a measurable impact every day. Must Haves Experience in cross-functional, multi-business unit, hands-on operational roles (operations, business management, project management, chief of staff, executive administration). Proven ability to work closely with executive leadership and cross-functional teams. Strong project management skills with a bias toward clarity, action, and outcomes. Experience driving enterprise accountability across multiple stakeholders, business units, and initiatives. Familiarity with business performance metrics, enterprise risk, and growth levers. Experience working in high-growth, fast-paced startup environments. Nice to Haves Experience working in financial services, capital markets/private markets, exchanges, is preferred. Experience working in highly regulated environments is preferred. Bachelor's degree required; MBA or comparable experience is a plus. LTSE's Compensation Philosophy In order to support equitable pay and ensure there's no bias in our compensation process, our philosophy is based on the work being performed. To determine the compensation for the role, we take into consideration knowledge, job complexity, and level of experience. We use a data-driven, blended rate approach to ensure we are paying competitively among our peers by benchmarking to companies of similar size and stage, and hire at the 50th percentile (midpoint) of the salary range. We review all employee pay and compensation programs annually using multiple databases including Pave, Radford, McLagan, and other peer sets, to ensure competitive and fair pay. The target salary range for this role is $125,000-$185,000 with an anticipated midpoint of $155,000. Compensation is part of a total rewards package, including stock options and benefits. Benefits Some benefits may only be available for full-time employees. Please check with your recruiter to find out which benefits you are eligible for. Drive Innovation. Make an impact working with a mission-driven company that shares your desire to create a new kind of public market. Meet Great People. Work with skilled, committed, and supportive teammates, that have a commitment to diversity, equity, and inclusion. Achieve Balance. Enjoy the LTSE commitment to a sustainable remote-first work environment, including a flexible vacation policy. Prioritize Health. Take charge of your health with rich medical, dental, vision, and EAP benefits. 100% of employee costs are sponsored by LTSE and there is a small, fixed employee contributions for dependent costs. Focus on Family. All new parents receive up to 4 months of caregiver leave including 8 weeks of full salary continuation, all while keeping your full company-sponsored benefits for up to the full 4 months. Foster Growth. Receive up to $1500 annually towards continuing education and development. Invest in Savings. Enroll in our 401k program offered through Human Interest, and other benefit programs offered through Gusto. Give Back Donate to organizations of your choice and LTSE will match up to $600 per year. Get Started. Launch quickly with your company provided laptop, cell phone reimbursement, and $500 home-office stipend. LTSE offers remote employment to candidates who reside in select states. LTSE is committed to championing a performance based culture to advance the LTSE mission. This requires the highest level of employee engagement with a broad diversity of perspective, background and capability to accelerate mission actualization and impact. We believe that inclusion is a team effort, and every team member is expected to participate in building a welcoming and representative culture. LTSE is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.We enthusiastically work to make our application and interview processes accessible for candidates with disabilities.

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check ***************************** What will you do? Serve as liaison between staff, executives, senior leaders regarding business priorities, project updates/planning & financial planning Work with project teams to ensure project deliverables are on track. Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications Oversee daily operations through collaboration with senior management and department leaders. Work closely with the Senior Management to improve operational efficiency, solve problems, make decisions, and manage relationships Assist in executing on several projects and initiatives simultaneously tracking progress, gathering status updates, and deploying the team to assist where needed Proactively drive and/or oversee projects on the behalf of the Senior Management to completion, track and follow-up on risks Work with the Senior Management to plan and organize business critical meetings, this includes setting the agenda and following up on action items What are we looking for? Master's degree in Business Administration or similar field 10+ years in a business or executive management role Proven experience organizing and directing multiple teams and departments Excellent communicator in written and verbal form Experience planning and leading strategic initiatives Outstanding written and oral communication skills; Excellent organizational skills and attention to details Advanced skills in all Microsoft Office applications (PowerPoint, Excel, Word, and Outlook) to communicate complex information to a variety of stakeholders Compensation, Benefits and Duration Minimum Compensation: USD 60,000 Maximum Compensation: USD 210,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is not available for independent contractors No applications will be considered if received more than 120 days after the date of this post

About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at ***************** Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip's culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the Role The Chief of Staff, Clinical will serve as the strategic partner to our Co-Founder and Chief Clinical Officer. This high-impact role is designed to maximize the Chief Clinical Officer's effectiveness by acting as their trusted advisor and thought partner. The Chief of Staff, Clinical, is responsible for streamlining leadership alignment, prioritizing the Chief Clinical Officer's highest priority focus areas, and enabling the Clinical Leadership team. Responsibilities Act as a strategic thought partner to the Clinical Leadership team, helping to set priorities, track progress against projects and initiatives, and ensure alignment across the team. Act as the Leadership proxy for the Chief Clinical Officer in key internal and external meetings, and represent the Chief Clinical Officer as a decision maker to drive progress on high-priority items and reporting back synthesized information. Own the coordination and management of the Clinical Department's OKRs and business reporting (i.e. Quarterly Business Reviews) to ensure alignment of objectives across the Clinical Department and with the overall Company's goals. Manage the preparation for all Leadership meetings (e.g., Clinical Leadership meetings, Board materials), defining agendas, documenting actionable outcomes, and ensuring accountability for follow-up. Develop and deliver high-level reporting and insights to inform executive decision-making, synthesizing complex clinical, financial, and operational data into clear strategic recommendations. Perform other duties as assigned. Qualifications 5+ years of experience in healthcare, operations, consulting, service delivery or strategy work. Proven success in a Chief of Staff or Strategy role supporting senior executives. Exceptional organizational skills; able to manage multiple priorities and initiatives and stakeholders with precision. Strong analytical skills with the ability to translate data into actionable insights and executive-ready reporting. Outstanding written and verbal communication skills, including executive-level presentations and facilitation. High EQ with the ability to build trust and influence leaders at all levels. Self-starter with a continuous improvement mindset and the ability to thrive in a fully remote, fast-paced environment. Working Hours: The executive this role is supporting will be working primarily, Pacific Time hours. So the person in this position will need to be available during Pacific Time hours. Compensation & Benefits Package Compensation: Base Pay Range: $150,000 to $175,000 Annually + 20% Annual Performance-Based Bonus Potential Time Off: Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. Generous Parental Leave Benefits. Core Benefits: Competitive Medical, Dental, Vision, Life, and AD&D insurance. Equip pays for a significant percentage of benefits premiums for individuals and families. Maven, a company paid reproductive and family care benefit for all employees. Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! 401K Retirement Plan! Other Benefits Work From Home Additional Perks: $50/month stipend added directly to an employee's paycheck to cover home internet expenses. $250/month stipend to use a co-working space. Initial work-from-home stipend of up to $500. Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.). Company Laptop. Physical Demands Work is performed 100% from home with some regular travel required (up to 25%). This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip's mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health. #LI-Remote

About the Role Join LearnLux as a Chief of Staff and play a critical role in driving organizational alignment, optimizing internal operations, and supporting strategic initiatives across the company. In this role, you'll work closely with the CEO and COO to ensure seamless execution of company priorities, develop and implement organizational best practices, and lead key meetings and events. You'll be a trusted partner to leadership, managing high-impact projects, fostering cross-team collaboration, and driving operational efficiency across the organization. This role is essential to ensuring LearnLux operates at its highest potential. You'll own the alignment of company initiatives, oversee organizational practices, and act as a key liaison for internal communications and planning. If you thrive on building systems, aligning teams, and working on diverse, meaningful projects, this role is for you. This role reports to the founders of LearnLux. About LearnLux LearnLux is the leading provider of workplace financial wellbeing that blends fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner TM ️ professionals. LearnLux's award-winning program equips employees with a financial plan to guide them through decision points like budgeting, paying down debt, electing benefits, understanding equity compensation, starting a family, buying a home, saving for retirement, and more. Advanced reporting keeps our partners in the know, and drives results like reduction in financial stress, increased productivity, reduced employee turnover, greater use of pretax products, on-time retirement, and healthcare savings. LearnLux members feel great about their money, allowing their work and wellbeing to thrive. We're a remote-first company, backed by prominent investors such as Ashton Kutcher's fund Sound Ventures and Salesforce CEO Marc Benioff. Key Responsibilities Organizational Alignment: Drive alignment across teams by ensuring key initiatives, goals, and priorities are well-communicated, documented, and understood. Develop frameworks to track and measure progress toward company objectives, ensuring all teams are working cohesively to achieve shared goals. Build trust and strong relationships across teams to facilitate collaboration and clarity on priorities. Organizational Best Practices: Implement and refine best practices for internal communication, project management, and team collaboration. Ensure consistent and efficient workflows across departments, leveraging tools and systems to enhance productivity and transparency. Serve as a company champion of values and culture, ensuring alignment across internal initiatives. Support to Leadership: Serve as a trusted advisor and strategic partner to the CEO and COO, helping manage schedules, priorities, and high-impact projects. Assist in preparing for meetings, presentations, and critical decision-making discussions. Anticipate and address leadership needs to optimize effectiveness and focus. Meeting and Event Management: Oversee and facilitate company-wide meetings, leadership offsites, recurring all-company meetings and internal events to foster alignment, collaboration, and engagement. Plan and structure meetings to ensure they are productive, actionable, and aligned with company priorities. Create a documentation process and manage ongoing meeting topics and notes. Act as a central organizer for major events and milestones. Special Projects: Take ownership of miscellaneous projects and roles as defined by the business. Act as a flexible resource for emerging needs, adapting to the dynamic requirements of a fast-growing company. Impact Measurement: Manage KPIs and OKRs to track the effectiveness of organizational initiatives, productivity, and cross-functional alignment. Continuously evaluate the success of initiatives and pivot as needed to meet company goals. You Should Have 5+ years of experience in strategic planning, operations, finance or a related role, preferably in a high-growth startup environment or consulting, IB, or PE. Proven ability to manage cross-functional projects, ensuring alignment and successful execution across teams. Strong organizational and communication skills, with a track record of building effective systems and workflows to drive accountability and productivity Experience supporting senior leadership with complex scheduling, planning, and execution of strategic initiatives. A proactive, problem-solving mindset and a passion for driving organizational excellence. Familiarity with project management tools, data analytics, and internal communication platforms to enhance alignment and efficiency. Benefits Remote-first company structure Medical, dental, and vision 401(k) Mental wellbeing (Talkspace) Financial wellbeing (LearnLux) Paid vacation and sick leave Paid sabbatical after 5 years of service A supportive, inclusive team culture Opportunities for continuous learning and growth at a fast-growing startup at the cutting edge intersection of financial wellness and technology Closing LearnLux strives to be an inclusive workplace and values learning from and engaging across different perspectives. Women, people of color, LGBTQIA+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. LearnLux is proud to be an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, color, national origin, age, religion, sex, gender, sexual orientation, gender identity, marital status, disability, or veteran status. We are committed to fostering an environment that embraces diversity and inclusion and are seeking candidates from a variety of backgrounds, experiences, abilities, and perspectives to join our team. If you are interested in this opportunity but not sure if you fit this role, please apply and include a note to let us know of your interest. We're excited to speak with you about joining our team! #LI-DNI The pay range for this role is listed below. Individual compensation will be commensurate with the candidate's experience and local cost of labor. Salary Range$110,000-$170,000 USD

Who We Are: We build infrastructure that delivers massive amounts of web data to the companies training the world's most powerful AI models. We're the team that helps to power and support Grass, a bandwidth-sharing network that lets us operate a massive distributed crawler, giving us unique access to high-quality public web data at global scale. On top of that, we've built pipelines for ingesting, segmenting, and annotating billions of videos, transcripts, and audio files, powering dataset creation for frontier labs. We're lean, technical, and move fast. No red tape, no slow decision-making; just a team of builders pushing to expand what's possible for open web data and AI. The Role. We are seeking an experienced Engineering Chief of Staff with a strong technical background to oversee operations and coordinate projects within our engineering organization. This role requires a highly organized individual with a deep engineering knowledge. You will join a small, dynamic team and lead efforts as the key liaison between the CTO and engineers. This is a unique title for a role, we didn't know what to call it. Truth is, if you are the right candidate we can decide to call this role whatever you want. We are looking for someone who is technical, entrepreneurial, and wants to play a high visibility, key cross-functional role. Who You Are. Acts with integrity and seeks out responsibility Demonstrates resilience, resourcefulness, and motivation for getting things done Organized and pays attention to details. Approaches challenges as opportunities Curious and eager to learn Welcomes feedback and open dialogue Values team success over personal recognition Process driven What You'll Be Doing. Act as a bridge between management and engineers, ensuring clear communication. Provide technical guidance and support to project teams when needed. Troubleshooting engineering process issues, and optimizing the onboarding process for new team members. Owning and maintaining our developer documentation, ensuring clarity, comprehensiveness, and overall excellence. Being a thought partner for our product roadmap by collaborating with the CEO, CTO, and customers, bringing insights and highlighting developer needs. Contributing to newsletters, blog posts, and release notes to keep our audience informed about new features and product updates. Skills, Requirements, and Qualifications. Bachelor's degree in Software Engineering, Computer Science, or equivalent work experience. Background as an engineer, or in a cross-functional technical role such as a technical product manager at an early-stage company. Experience in a customer-facing or stakeholder-facing role. Experience writing code, either professionally or as a hobby/side project. Experience with cloud platforms like AWS, GCP, or Azure, including networking, security, and automation. Experience with Go, NextJS, ReactJS, JavaScript (ES6+), Chakra UI, RESTful APIs, Git. Experience with developing applications in Typescript/Javascript, Python, and/or Go. Bonus points for managing external-facing developer docs. Ability to communicate effectively, both verbally and in writing. Strong product sense and ability to think critically about prioritization. Ability to manage and balance multiple tasks in a fast-paced, evolving environment. Self-motivated and autonomous, with a passion for problem-solving and continuous learning. Why Work With Us: Opportunity. We are at at the forefront of developing a web-scale crawler and knowledge graph that allows ordinary people to participate in the process, and share in the benefits of AI development. Culture. We're a lean team working together to achieve a very ambitious goal of improving access to public web data and distributing the value of AI to the people. We prioritize low ego and high output. Work Remotely Compensation. You'll receive a competitive salary, benefits and equity package.

Base Salary Range up to $160k depending upon experience To learn more about what we offer please visit us at ************************************************** The Chief of Staff (CoS) for EXL's Banking & Capital Markets Industry/ Market Unit (IMU) is a senior management role with high visibility and strategic impact, designed to amplify the effectiveness of the IMU Head and accelerate business growth across key banking and capital markets clients. The CoS will act as a trusted advisor, strategic partner, and force multiplier for the IMU Head - driving sales enablement, strategic execution, business governance, and cross-functional alignment. This role requires deep collaboration across Sales, Digital, Operations, Analytics, Data Management, , Marketing and Corporate Functions, ensuring seamless coordination of priorities and execution excellence. The CoS will be instrumental in strategic initiatives, ensure leadership visibility through data-driven insights, and represent the IMU Head in key internal forums as needed. This role requires a blend of strategic thinking, commercial acumen, and execution discipline, coupled with exceptional communication and stakeholder management skills. Bachelor's degree required; MBA preferred. 7+ years of experience in management consulting, business operations, or strategy roles - preferably within banking, capital markets, financial services, or consulting firms. Strong understanding of sales operations, deal governance, pipeline management, and business analytics. Excellent presentation, analytical, and storytelling skills, with the ability to influence senior stakeholders. Advanced proficiency in Excel, PowerPoint, and comfort with CRM/BI tools (e.g., Salesforce, Power BI). Preferred Exposure to go-to-market strategy, solution enablement, or revenue management functions. Experience supporting C-suite executives or working in Chief of Staff or Strategy roles. Professional Skills Strong leadership and project management capabilities with proven ability to drive complex initiatives across multiple stakeholders. Strategic thinker with the ability to translate vision into actionable plans and measurable outcomes. Exceptional communication and influencing skills; able to engage effectively across diverse teams and leadership levels. High business maturity, discretion, and professionalism to represent the IMU Head in senior forums. Adaptable, proactive, and comfortable operating in a fast-paced, growth-oriented, and matrixed environment. Our Values Client-Centric Focus: We put client outcomes and partnership at the heart of everything we do. Entrepreneurial Drive: We encourage ownership, innovation, and bold thinking. Teamwork & Collaboration: We achieve excellence together through trust and shared goals. Integrity & Accountability: We act with transparency and follow through on our commitments. Continuous Learning: We foster curiosity and invest in our people's growth. Why Join EXL Banking & Capital Markets? Impactful Work: Influence strategic priorities and shape growth for EXL's Banking & Capital Markets portfolio. Executive Visibility: Partner directly with senior leadership, including EXL's IMU Head and Executive Committee. Growth-Oriented Culture: Join a team that values ambition, creativity, and strategic execution. Learning & Development: Benefit from mentorship, leadership exposure, and diverse career pathways across EXL. Strategic Business Management & Growth Enablement Partner with the IMU Head to execute and track strategic growth priorities, including revenue acceleration, account expansion, new logo pursuits, and margin improvement initiatives. Coordinate monthly business reviews, quarterly strategy sessions, and annual planning, ensuring alignment between sales, delivery, and corporate objectives. Synthesize business performance metrics, pipeline status, deal conversion, and margin trends into actionable insights for senior leadership. Monitor key KPIs such as revenue growth, pipeline velocity, win ratios, pricing trends, and client satisfaction metrics. Prepare data-driven presentations, executive briefs, and strategic recommendations to support IMU Head's decision-making and leadership communications. Support sales governance cadence - deal reviews, solution prioritization, and client profitability discussions. Drive accountability across sales pods, solutions, and delivery for execution of strategic initiatives. Corporate Liaison & Executive Communication Serve as the primary liaison between the IMU and EXL's Executive Leadership, ensuring strategic priorities are well-represented and communicated. Coordinate and deliver IMU submissions for corporate reviews, strategic committees, and quarterly updates. Manage IMU-level internal and external communications, ensuring clarity, consistency, and alignment with brand and business objectives. Represent the IMU Head in leadership forums and strategic offsites, capturing decisions and ensuring follow-through.

Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. The role The Chief of Staff (CoS) to the GTM organization serves as a strategic right hand to the CRO and GTM leadership team. This role is responsible for driving operational excellence across all GTM functions, ensuring cross-functional alignment, accelerating execution, and enabling the scaling of Nebius's global revenue engine. You will partner closely with Sales, Marketing, Alliances, Sales Strategy & Ops, Product Marketing, Finance, Legal, and People Ops to remove blockers, increase organizational clarity, and ensure GTM priorities are delivered with accuracy and urgency. This role is ideal for a highly strategic operator who can navigate ambiguity, influence without authority, and drive structure, planning, and execution across a fast-scaling global team. The CoS will be responsible for orchestrating communications, managing leadership rhythms, driving headcount planning, monitoring GTM performance, and supporting strategic initiatives that span the entire revenue org. You're welcome to work remotely from the United States. Your responsibilities will include: Strategic Planning & Execution Lead annual and quarterly GTM planning, including operating plans, goal-setting, OKRs, budget alignment, headcount planning, and GTM resourcing. Drive cross-functional execution for strategic GTM initiatives, ensuring clear ownership, timelines, and measurable outcomes. Partner with Sales Strategy & Operations to align on forecasting, territories, quotas, revenue insights, and GTM performance reporting. GTM Leadership Support Serve as the operational and strategic partner to the CRO and GTM leadership team. Prepare materials, narratives, and insights for board meetings, executive reviews, QBRs, and leadership offsites. Ensure the CRO's time is optimized by prioritizing high-impact activities, filtering information, and managing follow-ups. Operational Excellence Create structure and clarity across GTM teams by implementing processes, workflows, and cadences that increase organizational efficiency. Manage weekly GTM leadership meetings, agendas, action items, decision tracking, and cross-team communication. Drive continuous improvement initiatives to optimize GTM processes, tools, systems, and inter-team collaboration. Cross-Functional Alignment Partner with Marketing, Alliances, Product Marketing, and Sales Strategy on coordinated GTM launches, campaigns, and field readiness. Work closely with Finance on revenue modeling, budgeting, HC planning, compensation implications, and forecast alignment. Collaborate with People Ops on organizational design, onboarding programs, competency frameworks, and team development. Special Projects & Executive Initiatives Lead priority CRO-sponsored projects, including new GTM programs, new vertical launches, international expansion planning, or organizational redesign. Drive sensitive or confidential projects requiring executive discretion, judgment, and cross-functional coordination. Act as a proxy for the CRO in meetings, decisions, and communications when needed. We expect you to have: 12+ years of experience in GTM, sales operations, strategy, management consulting, or Chief of Staff roles in high-growth technology companies. Experience driving cross-functional execution and partnering with senior executives across Sales, Marketing, Finance, and Product. Strong understanding of enterprise GTM motions, revenue planning, forecasting, and organizational operations. Exceptional communication skills with the ability to translate complexity into clarity for executive and field audiences. Highly analytical and structured, with proven ability to build frameworks, dashboards, and processes in ambiguous environments. Demonstrated ability to lead without authority and influence across global teams. Experience in a high-growth, scaling environment with rapid change and evolving priorities. It will be an added bonus if you have: Previous experience supporting a CRO, COO, or GTM executive is highly preferred. Background in cloud, AI infrastructure, enterprise SaaS, or technical GTM environments. Experience with Salesforce, Looker, HubSpot, or other GTM systems. MBA, strategy, or consulting background a plus but not required Strategic Leadership: Ability to anticipate needs, think long-term, and influence at executive levels. Operational Rigor: Drives structure, organization, and predictable execution across GTM. Cross-Functional Collaboration: Works seamlessly with Sales, Marketing, Product, Operations, and People teams. Executive Communication: Clear, concise, and persuasive communication tailored to diverse audiences. Analytical Decision-Making: Uses data to drive decisions, tradeoffs, prioritization, and insights. Bias for Action: Moves quickly, removes blockers, and drives clarity in ambiguous environments. Confidentiality & Judgment: Manages sensitive topics with discretion and professionalism. Compensation We offer competitive salaries, ranging from $280k - $310k OTE + equity based on your experience. What we offer Competitive salary and comprehensive benefits package. Opportunities for professional growth within Nebius. Flexible working arrangements. A dynamic and collaborative work environment that values initiative and innovation. We're growing and expanding our products every day. If you're up to the challenge and are excited about AI and ML as much as we are, join us!

As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

At Tava Health, we believe mental health care should be as accessible and stigma-free as a checkup. We're reimagining the entire experience: from how people find a therapist to how providers deliver care, so more individuals can get the support they need, when they need it. We're a fast-growing team on a bold mission: to make high-quality mental health care available to everyone. If you're passionate about using technology to solve meaningful problems and create lasting change, we'd love to meet you. Role Overview Tava Health is seeking a high-performing Chief of Staff to act as a strategic operator and corporate development partner to the CEO. This role combines operational excellence with strategic finance - ensuring that Tava's execution systems scale efficiently while driving inorganic growth initiatives, including acquisitions, partnerships, and integrations. The Chief of Staff will build and manage the company's operating cadence, align cross-functional priorities, and help identify and evaluate opportunities that expand Tava Health's impact in the mental health ecosystem. You'll work closely with the CEO, leadership team, and board to translate strategy into action, optimize performance, and drive results across the business. This is a hands-on, high-leverage role for someone who thrives at the intersection of strategy, execution, and deal-making. Key ResponsibilitiesStrategy & Operational Excellence Partner with the CEO to translate strategic priorities into measurable company objectives and operational plans. Maintain and develop the company-wide strategic roadmap - tracking and reporting processes. Drive conversations about resource allocation to ensure focus on the highest-impact priorities. Distill complex ideas into clear, concise written materials and presentations for executive and board audiences. Ensure alignment and accountability across leadership through operating rhythms, dashboards, and performance reviews. Collaborate with finance and business leaders to deliver the right data and insights for executive decision-making. Drive execution of cross-functional strategic projects and track progress against growth goals. Corporate Development (M&A & Strategic Partnerships) Partner with the CEO to identify, evaluate, and execute strategic acquisitions and partnerships. Lead or support end-to-end transaction processes, including diligence, valuation modeling, coordination with legal/finance/advisors, and integration planning. Partner with functional leads post-acquisition to ensure smooth onboarding and realization of synergies. Leadership & Communication Act as a trusted advisor and operational extension of the CEO. Prepare executive and board-level materials that distill strategic and financial complexity into actionable insights. Lead executive meetings under the direction of the CEO or other leaders, ensuring clarity in priorities, ownership, and follow-through. Elevate internal communication and alignment, reinforcing transparency, accountability, and mission-driven decision-making. Qualifications Professional experience across strategy, operations, and finance (e.g., management consulting, investment banking, private equity, or startup leadership). Demonstrated ability to operationalize strategy-building systems that drive accountability and execution at scale. Strong analytical, financial modeling, and problem-solving skills; comfortable with data and strategic finance. Excellent executive communication and relationship-building abilities. Background in healthcare, healthtech, or digital mental health strongly preferred. Ideal Candidate Thrives in fast-paced, ambiguous environments and can toggle between high-level strategy and hands-on execution. Has supported or partnered directly with a CEO or senior executive team. Balances analytical rigor with strong judgment and interpersonal EQ. Embodies Tava's values: “Own Your Impact,” “Be Open,” “Hustle Smart but Hard,” “Be a learner, not a knower,” and “Teamwork not ego.” Known for building trust, fostering collaboration, and helping others focus on what matters most. Must be willing to relocate to the Salt Lake City area for regular in-person coordination with the executive team (approximately two days per week). Why You'll Love Working at Tava Competitive salary and stock options Free Tava mental health benefit for you and your family Medical and dental insurance for you and your dependents Monthly HSA contributions Generous PTO and paid holidays Paid parental leave Work from home flexibility Weekly team lunches Opportunity to shape a growing company and culture --- *For tax purposes, priority will be given to candidates living in states where we already have employees. These states are Alabama, Arizona, California, Connecticut, Florida, Georgia, Idaho, Indiana, Nevada, North Carolina, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Tennessee, Texas, Virginia, and Utah. Tava is unable to sponsor employment visas (such as the H-1B). Candidates must have authorization to work in the U.S. without company sponsorship now or in the future. All hiring activities at Tava Health are handled by company representatives using @tavahealth.com or @us.tavahealth.com email addresses. Please beware of unauthorized recruiting communications requesting personal information. We never hire anyone without first completing a real-time, face-to-face interview (conducted by video or in-person), nor do we use encrypted instant messaging services like Signal. If you have questions regarding the authenticity of any outreach, please do not hesitate to use the chat feature on our website or contact us at ********************** Tava Health does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar's platform aggregates portfolio, market and client data for over $8 trillion in assets. Addepar's open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, Dubai, and Geneva. The Role We're looking for a Chief of Staff to the CTO-a strategic operator, trusted thought partner, and execution-focused leader who will amplify the CTO's impact across the company. This is a highly visible role for someone who thrives at the intersection of technology, business, and execution. You'll work closely with the CTO to drive forward strategic initiatives, shape high-stakes communication, and ensure the right priorities are moving with the right momentum. This role is ideal for someone who combines sharp strategic thinking, technical fluency, and operational follow-through-and who is energized by working alongside a senior executive in a fast-paced, high-leverage environment. Addepar takes a market-based approach to pay. A successful candidate's starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $143,000 - $224,000 (base salary) + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits. Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment. What You'll Do Act as a Strategic Partner to the CTO Work closely with the CTO to prioritize focus, synthesize input across stakeholders, and accelerate decision-making Serve as a high-trust advisor, helping the CTO stay ahead of key conversations, risks, and opportunities Drive Forward Critical Initiatives Lead or incubate high-impact projects that span functions, lack a clear owner, or are in early stages of development Ensure progress, accountability, and clarity across efforts where the CTO is a key stakeholder or sponsor Connect Technical Strategy to Execution Work across R&D, product, data, design, and go-to-market teams to ensure that key technical priorities are advancing in alignment with business goals Track follow-ups, unblock dependencies, and surface issues early Craft Executive-Ready Communication Collaborate on strategy documents, board materials, and internal updates that clearly communicate technical direction, platform strategy, and organizational priorities Help prepare for and follow up on key meetings with executives, clients, partners, and the board Structure Ambiguity into Action Translate abstract ideas into structured workstreams, with clear owners and timelines Identify gaps, risks, or fragmentation-and work to bring clarity and cohesion Who You Are A strategic operator with 10+ years of experience across fintech, SaaS, product strategy, technical program management, or executive advisory roles Comfortable navigating both technical concepts (e.g. system architecture, platform design) and business priorities (e.g. product roadmap, client value, org design) A crisp communicator who can write and speak with clarity, precision, and impact Experienced in working with senior executives-able to balance discretion, influence, and independence Adept at bringing structure to complexity, driving progress without authority, and operating at multiple levels of detail Familiar with the landscape of wealth, asset, or investment management, or excited to ramp quickly in the fintech domain Preferred Requirements Prior experience in a Chief of Staff, Strategic Programs, or BizOps role supporting a C-level executive MBA or equivalent strategic/business training Experience in high-growth, product- or platform-led organizations with technical depth and client complexity Our Values Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. Build Together - Collaborate to unlock the best solutions. Deliver lasting value. Champion Our Clients - Exceed client expectations. Our clients' success is our success. Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to ******************.

As Chief of Staff to our CEO, you will: * Own and execute on cross-functional high-impact projects that don't have a natural owner - these may span business development, public policy, people, or operations. * Support key people and culture projects as a champion of Wave's culture and values - this could be designing hiring processes, participating in interviews, identifying gaps across the company and developing playbooks that ensure as Wave scales, all employees deeply understand and live the Wave values. * Excel at working with various stakeholders and be a trusted partner to the CEO and the leadership team - you will coordinate closely with local operating teams on specific projects by making sure different departments are aligned, identifying opportunities to accelerate the pace of delivery and escalating decision-making where needed. The majority of our operating markets are francophone, so French is a requirement for this role. * Be adaptable and happy to cover a range of projects. While you'll naturally build a 'specialist area' within the CoS role - this could be in data analysis, business development or financial modelling where you'll independently own work, you'll also dive into owning other projects based on the priorities of the company - like supporting a department lead on a reorg, project managing a complex operations project or helping to get administrative documents needed for a licensing submission. Key details * Remote position and can work remotely from anywhere (between GMT - 3 and +3) with reliable Internet access. * We expect about 15% travel in this role (~1 week every 2 months). Spending time in Wave operating markets to deeply understand challenges and opportunities within Wave or with our users will be especially important early on in this role. * Our salaries are competitive and are calculated using a transparent formula. * Subsidised health insurance for you and your dependents and retirement contributions (both vary from country to country) * 6 months fully paid parental leave and subsidised fertility assistance * Unlimited vacation with a 20-day minimum requirement * $10,000 annual charitable donation matching Requirements * At least 7 years of experience at an international company in a high intensity/performing environment (eg. consulting, growth stage startups) * Strong track record in managing projects and/or teams * Excellent written and verbal communication skills in English and French. * Excel at collaborating cross functionally with different departments - you are known for your interpersonal skills and people * Openness and curiosity. We maximise our rate of learning at Wave, and we're looking for someone with a growth mindset who can be flexible in the face of ambiguity. * Bonus points if you: * Have experience in business development across Africa * Financial modelling or comfort with financial statements * SQL or data analysis tools - you like using data to inform decisions You might be a good fit if you * Are a natural project manager * Have strong intrapersonal skills - you build strong relationships and bring out the best in people * Communicate effectively and often, both in writing and in-person, to the point of over-communication * Think from first principles about how things should work * Are excessively detail-oriented and seek to achieve excellence in everything you do * Are a self-starter and proactive about achieving ambitious targets * Willing to go the distance to get something done * Adjust quickly to changing priorities and conditions

FavorBonds is seeking an entrepreneurial individual to join our founding team and help launch FavorBonds, a virtual currency for exchanging business favors. Under the direction of the CEO, the Chief of Staff will be responsible for multiple endeavors from administrative tasks, conducting research interviews, engaging in marketing initiatives in an effort to assist in getting favors posted and purchased. You must have experience with building community on social media, be comfortable on the phone talking to professionals and be excited to learn other areas of entrepreneurship and assist in any and all challenges as we grow the business. As a self-starter, your positive attitude, grit and work ethic are the best additional skills you can bring to the table. Duties/Responsibilities: Create and manage social media accounts for FavorBonds on all major social networks; Post daily to social media accounts to drive engagement, increase followers and ultimately persuade followers to post and purchase favors; Make daily calls with individuals from our advisory board to assist them in posting their favors on FavorBonds; Conduct weekly product research with friends and colleagues to obtain feedback and incorporate onto into our platform; Test other methods to attract users and favors to be posted on FavorBonds; Conduct email marketing campaigns with leads to drive posts and favors being purchased; Possess the ability to learn new skills to continue to enhance duties associated with the role and be comfortable in creating your own documents, images and videos, when needed; Report daily key metrics to spot trends and opportunities to facilitate FavorBonds going viral; Ability to work effectively individually, as well as a part of a very small team with our CEO, freelancers and offshore resources, when necessary; First 2 weeks will be spent training within the Aspatore Academy and learning all aspects of entrepreneurship from the Aspatore team, product experts and other teachers we bring in to teach our version of the fundamentals of entrepreneurship. Qualifications: 5+ years of relevant work experience in a fast-paced and hard-working entrepreneurial environment; Experienced and savvy social media user, who understands how to build an engaged community; Polished phone etiquette and possess solid, persuasive sales skills; Possess passion and work ethic to be an entrepreneur and be excited to get in on the ground floor of an dynamic company to learn from an accomplished entrepreneur; Astute oral and written communication and interpersonal skills; Exceptional time management, attention to detail, multi-tasking, problem-solver and follow-through skills; Possess creativity to create highly effective social media copy, posts and emails; Possess determination to succeed and not letting dead-ends disappoint you, but finding other ways to accomplish your goals. Compensation: $50K - $80K annual base salary DOE, for this full-time exempt position; future equity possible. Benefits: $125.00 / month work-from-home subsidy; Paid vacation, sick and public holidays; Medical, Dental, Vision, Life, Accident & Disability coverage; Health Savings and Flexible Savings Accounts;; 401k Plan with annual company match Up to $300 pet adoption reimbursement. Working Hours: 9:00AM - 5:00PM PST time zone Location: Remote Role For more information on FavorBonds, visit ******************* FavorBonds web site is currently in beta.

About the role The Chief of Staff is a high-impact leadership role that acts as an extension of the CEO, representing her in all professional interactions and driving strategic initiatives across the organization. The Chief of Staff serves as the strategic and operational right hand to the CEO, ensuring the leadership team remains aligned with the firm's vision, long-term strategy, and quarterly goals. This role bridges strategy and execution by facilitating communication, maintaining accountability, and ensuring resources are allocated effectively to move the firm toward its priorities. What you'll do 1. Act as the CEO's proxy in meetings and communications with internal and external stakeholders. 2. Lead strategic planning and execution of CEO-driven initiatives across departments. Ensure quarterly priorities are clearly tied to 1-year and 3-year firm initiatives. Regularly review leadership team's progress to confirm alignment with strategic plans. 3. Responsible for Quarterly Planning & Tracking and maintaining oversight of the firm's priority tracking. Ensures that all quarterly priorities are entered accurately, confirms updated are made appropriately, and follows-up with responsible parties to correct gaps or inconsistencies. 4. Acts as a liaison between the CEO and the Leadership team on priority issues requiring CEO input, resource allocation and other leadership matters. 5. Provide strategic counsel and constructive feedback to the CEO to support decision-making. 6. Prepare executive briefings, reports, and follow-ups to streamline CEO operations. 7. Travel with the CEO to support business engagements and ensure continuity of leadership. 8. Maintain the highest level of discretion and professionalism in all matters. 9. Responsible for operational oversight and monitoring of keys metrics to ensure no critical functions fall behind. Responsible for prompt action regarding operational issues or concerns including working with leadership team to resolve issues, proper involvement of the CEO and communication of issues. 10. Will partner with the CEO to lead Organizational Development activities including mapping and designing org structures, defining leadership roles, and establishing clear role definitions. Qualifications 1. Bachelor's degree required, Master's degree preferred. 2. Minimum 5 - 7 years of experience in executive leadership, operations, or strategic roles. 3. Proven ability to lead teams and manage complex projects. 4. Exceptional communication, organizational, and analytical skills. 5. Proficiency in Microsoft Office and project management tools. 6. Can maintain a high level of confidentiality and discretion. 7. Excellent communication skills and the ability to influence others. 8. Must be able to handle competing priorities. 9. Ability to travel as needed.

Join us as a visionary Senior Learning Lead in our Talent and Employee Experience (EX) organization's transformational journey. You will shape our learning and development initiatives, aligning them with strategic goals and fostering a culture of growth and excellence. You will work closely with business leadership and Human Resources in our Agile development environment. As a Learning Executive Director in our Talent and Employee Experience (EX) organization, you will embark on an exciting transformational journey. You will play a pivotal role in shaping the future of our learning and development initiatives, ensuring they align with our strategic goals and foster a culture of continuous growth and excellence. You will leverage cutting-edge learning methodologies and foster collaboration across teams, enhancing our talent capabilities and elevating the overall employee experience. Join us in this transformative phase and make a lasting impact on our organization's success. Job responsibilities: Devise and execute a comprehensive learning strategy that aligns with business objectives. Partner with senior leaders and customer-aligned HR leaders to identify the learning needs of the organization and subsequently prioritize and develop targeted solutions. Oversee the design and delivery of best-in-class training programs that transcend traditional classroom and eLearning formats, incorporating cutting-edge approaches such as immersive work simulations, micro-learning modules, interactive speaker series, social learning platforms, and personalized learning paths. Be data-obsessed and continuously evaluate the effectiveness of the learning programs and identify areas for improvement to enhance the learning experience and deliver business impact. Ensure the organization benefits from the best input from external and internal sources on learning modalities, techniques and providers. Collaborate with the Learn Product teams to inform potential enterprise-wide enhancements, priorities, and the broader Learn book of work. Ensure compliance with regulatory and legal requirements related to learning and development. Foster a culture of continuous learning and growth mindset, where skill progressions is top of mind for the organization. Required qualifications, capabilities, and skills: Bachelor's degree required. 15+ years of experience in learning and/or talent development with at least 5 years of experience in leadership roles within a large, matrixed, global organization. Strong understanding of adult learning principles, instructional design, and learning technologies. Ability to lead and manage a global team effectively. Excellent analytical, problem-solving, communication, presentation, and facilitation skills. Ability to collaborate with and influence senior leaders and stakeholders. Experience with learning management systems (LMS) and other learning technologies. Preferred qualifications, capabilities, and skills: Master's degree preferred. Experience in Financial Services and/or Operational-focused industries preferred.

We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;