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Become A Director Of Client Development

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Working As A Director Of Client Development

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $149,290

    Average Salary

What Does A Director Of Client Development Do At Resources Global Professionals (RGP)

* Through a consultative sales approach, the Director of Client Development will sell across all of RGP’s service lines and delivery models.
* Whether with a new client or an existing client, the Director of Client Development must have a keen ability to clarify the scope of projects, identify business solutions, align Consultants to projects, and negotiate billing arrangements.
* Additionally, the Director of Client Development will utilize their exceptional communication skills to ensure that clients' expectations are continually met and to identify future project initiatives/opportunities.
* The Director of Client Development will leverage their strong business acumen and professional services expertise to build credibility with clients.
* The Director of Client Development must be committed to delivering the highest quality solutions to their clients, which in turn will accelerate market growth.
* They should be passionate about networking, build relationships with ease, and be an ambassador of the RGP brand.
* The Director of Client Development must be able to:
* Produce revenue by generating leads, clarifying the scope of projects with clients, matching Consultants’ skill sets with client engagement needs, presenting qualified Consultants to the client and negotiating bill rates.
* Lead the complete sales cycle, from initial outreach to closure, as it pertains to a professional services/business solutions organization.
* Cultivate and expand existing business relationships through frequent communication and regular client visits.
* Sell projects to new and existing clients, clarifying the scope of projects with clients, identifying business solutions, presenting qualified Consultants to the client, and negotiating billing arrangements.
* Represent RGP in appropriate professional and community organizations.
* Network within the greater Portland professional community.
* Identify future project needs of client and minimizes engagement disruption through managing engagement and ensuring clients’ expectations are met.
* Minimize Consultants “unassigned time” by managing Consultant roll off dates and communicating regularly with Consultants regarding additional client needs and/or other appropriate engagements in the pipeline.
* Assist in the recruitment of Consultants, conduct interviews and assess skill set and competencies of candidates, negotiate Consultants’ compensation.
* Ensure approved business contracts are executed by taking responsibilities for the completion of all engagement paperwork.
* Support team goals of the office by participating in strategy meetings, including discussing candidate and Consultant pipeline, marketing strategies and current challenges.
* Provide for timely collection of receivables by monitoring payment of client invoices.
* Maintain strong communication with Consultants assigned to client engagements

What Does A Director Of Client Development Do At TIAA

* Designing, developing and delivering custom leadership programs including the Emerging Leaders Network and other client-specific engagements which require working in collaboration with peers and subject matter experts and using sound adult learning principles to develop appropriate tools and materials (guides, workbooks, on-line tool kits, job aids, etc.).
* Facilitating programs to clients at external client meetings and events in large group, small group, and one-on-one situations.
* Provide coaching to select frontline and mid-level leaders at client institutions.
* Designing and administering an on-going evaluation process to measure the effectiveness of our initiatives.
* Designing and implementing a coordinated communication plan to program participants and other stakeholders

What Does A Director Of Client Development Do At Resolution Media, Inc.

* Provide Strategic Leadership
* For the Client
* Uncover/Understand client objectives, challenges and needs by performing regular client needs assessments
* Demonstrate RM thought leadership with clients by developing and presenting client industry/market research findings, search trends, benchmarking and other pertinent information
* Develop quarterly plan to translate strategy into action
* Lead quarterly planning process: Translation of client objectives into an overarching strategy Establishment of a plan budget Clear communication and delegation of tactical plan creation to assigned CS team Guide CS team in developing plan contingencies.
* Actively participate in long range strategic planning for client
* Coordinate with RM Client Service team to determine appropriate staffing plan
* Grow Existing Business
* Manage to RM's assigned client revenue and margin objectives
* Allocate CS resources to allow for both meeting the client's current needs but also invest for growth
* Identify, develop, present and transition new client opportunities that solve client problems and advance their business
* Support business development team in winning/transitioning new clients
* Lead development of client scope of work
* Ensure all quarterly scope documents, contracts and other business terms are documented, signed, posted to CRM and are distributed to the appropriate Resolution Media personnel
* Coordinate with RM finance team and department leads to map staff to fees
* Ensure Client Satisfaction
* Establish/grow senior relationships with both assigned clients and relevant Omnicom sister agencies
* Resolve escalated client issues from CS organization that are beyond their authority
* Meet with CS teams on a regular basis to ensure program is on track towards achieving client goals
* Mentor junior CS staff
* Lead senior level client meetings and attend regular client status meetings as appropriate
* Establish and maintain a management framework that allows for visibility into account team performance on client(s)
* Ensure CRM is complete and current
* Weekly account team meetings occur (and you attend these)
* Obtain weekly variance reporting from CS account team lead
* Custom views in reporting system (RM3) are developed and leveraged
* Lead implementation of other tools, processes and systems as needed to advance management framework

What Does A Director Of Client Development Do At Resources Global Professionals (RGP)

* Client Account Management & Sales Execution (85%)
* Accountable for the sales activity and results for a defined portfolio of business (territory or assigned accounts) / Develops and implements tactical plans to achieve portfolio sales goals and objectives.
* Conducts account planning and proactively seeks to bring innovative ideas and approaches to the account strategy / Owns and drives key strategic pursuits, leveraging the full range of RGP resources and enablers (including Technical Sales, Sales Support and National BD), as appropriate.
* Develops and maintains effective relationships and communicates effectively with key client leaders and staff in order to drive account penetration and sales growth / continually develops new client business by pursuing account penetration with existing clients / Serves as the client’s expert on the RGP business model, risk management, client specific value-proposition and business impacts.
* Monitors and coaches' consultants and account team members on best practices in generating leads, identifying opportunities and leveraging available RGP resources to enhance account penetration.
* Fosters cross-functional collaboration to deliver the best of RGP to clients and drive continuous improvement in the services and solutions RGP brings to the marketplace.
* Identifies monitors and manages delivery performance, project risk and new opportunities within assigned accounts in partnership with Talent Management and/or Delivery Management leads.
* Responsible to execute and deliver against established KPIs and performance metrics.
* Internal Business Planning & Management (15%)
* Executes and supports account planning and forecasting activities, as appropriate, in support of enterprise and regional objectives.
* Supports integration of enterprise and cross-functional initiatives across account portfolio, including account planning, forecasting and budgeting, and best practices.
* Contributes to RGP continuous improvement through contribution to account-related case-studies, collateral and thought leadership and the identification of client and market trends relevant for future RGP opportunities and solutions.
* Outcomes (Desired End Result)
* Achievement of RGP revenue and profitability targets within portfolio accounts.
* Trusted client business partner, with knowledge of client’s business, RGP value proposition, and ability to bring big/innovative ideas/insights to client (including outside of client’s industry when applicable).
* Clear account vision, defined account plan, motivated account team to action, obstacles to performance removed, and increased velocity for the account’s sales activity.
* Disciplined sales approach, by account, managed via rigorous metrics and performance objectives.
* Competencies (How the Work Gets Accomplished)
* Demonstrates TIEL 2
* Talent, Integrity, Enthusiasm, Loyalty, Accountability & Focus).
* Entrepreneurial and highly self-motivated, with willingness to be managed to a comprehensive set of performance metrics and quantitative measures.
* Strategist, thought leader and trusted business partner to the Account/Client.
* Executive presence with a strong ability to interact with senior/C-level leaders.
* Excellent client service experience and acumen.
* Excellent ability to build new business relationships as well generates new revenue within existing clients.
* Excellent problem solving and negotiation abilities.
* Ability to motivate and influence both internally and externally; demonstrates excitement and passion.
* Manages stress and ambiguity

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How To Become A Director Of Client Development

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Director Of Client Development jobs

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Director Of Client Development Demographics

Gender

  • Male

    59.1%
  • Female

    38.6%
  • Unknown

    2.3%

Ethnicity

  • White

    84.9%
  • Asian

    6.8%
  • Hispanic or Latino

    6.3%
  • Unknown

    1.1%
  • Black or African American

    0.8%
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Languages Spoken

  • Spanish

    54.5%
  • Portuguese

    9.1%
  • French

    9.1%
  • Irish

    4.5%
  • German

    4.5%
  • Japanese

    4.5%
  • Russian

    4.5%
  • Mandarin

    4.5%
  • Arabic

    4.5%
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Director Of Client Development

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Director Of Client Development Education

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Real Director Of Client Development Salaries

Job Title Company Location Start Date Salary
Managing Director, Client Development Pascal Metrics Inc. Washington, DC Feb 19, 2015 $150,000
Director, Client Development Brightroll, Inc. San Francisco, CA Mar 06, 2013 $140,000
Developer, Client Execution Services KCG Americas LLC Jersey City, NJ Sep 28, 2015 $126,422
Developer, Client Execution Services KCG Americas LLC Jersey City, NJ Sep 30, 2016 $125,000
Developer, Client Execution Services KCG Americas LLC Jersey City, NJ Sep 20, 2015 $125,000
Associate Director-Client Development Fractal Analytics Inc. Jersey City, NJ Oct 09, 2016 $120,000
Developer, Client Execution Services KCG Americas LLC Jersey City, NJ Jan 30, 2015 $120,000
Developer, Client Execution Services KCG Americas LLC Jersey City, NJ Jan 27, 2015 $120,000
CIB Tech-CDT: Client Portal-Developer-Oracle/J Jpmorgan Chase & Co. NJ Sep 01, 2013 $115,000
Executive Director, Client Development Monigle Associates Inc. Denver, CO Oct 31, 2013 $109,013 -
$155,000
Director of Marketing and Client Development Law Offices of Scott Warmuth San Gabriel, CA Dec 03, 2014 $106,142
Director of Client Development and Service XAPO. Inc. Palo Alto, CA Apr 07, 2014 $95,000
Associate Director-Client Development Fractal Analytics Inc. Jersey City, NJ Jul 06, 2015 $93,912

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Top Skills for A Director Of Client Development

BusinessDevelopmentGrowthStrategiesNewClientDevelopmentFinancialClientBaseClientRelationshipsHealthcareAccountManagementClientSatisfactionCRMAnnualRevenueTerritoryMarketResearchComplianceROISalesforceCustomerServiceRFPSectorTradeShows

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Top Director Of Client Development Skills

  1. Business Development
  2. Growth Strategies
  3. New Client Development
You can check out examples of real life uses of top skills on resumes here:
  • Supervised sales and business development throughout the United States for State and Federal Tax Credits and Incentives.
  • Developed sales forecast and growth strategies for all sales and marketing efforts.
  • Managed financial statements such as balance sheets and income statements.
  • Created territory plan and executed marketing strategy in order to build a new ground up client base.
  • Developed and maintained executive client relationships and was an active participant in consulting engagements up to delivery from suppliers.

Top Director Of Client Development Employers

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Director Of Client Development Videos

Career Advice on becoming a Business Development Manager by Victoria P (Full Version)

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A day in the life of a Tax Accountant - Chapter 1

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