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Director of client development skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

James Wilkerson Ph.D.,

James Wilkerson Ph.D.

Below we've compiled a list of the most critical director of client development skills. We ranked the top skills for directors of client development based on the percentage of resumes they appeared on. For example, 9.7% of director of client development resumes contained client facing as a skill. Continue reading to find out what skills a director of client development needs to be successful in the workplace.

15 director of client development skills for your resume and career

1. Client Facing

Here's how directors of client development use client facing:

Traveled both internationally and domestically in support of the Accredited Training program and client facing on site business development dealings.
Served as a client facing representative and handled the on-boarding process for new clients.

2. Digital Marketing

Here's how directors of client development use digital marketing:

Partner with clients/prospects to develop and implement effective digital marketing campaigns.
Assisted clients with identifying and meeting digital marketing objectives.

3. Client Relationships

Here's how directors of client development use client relationships:

Developed and maintained executive client relationships and was an active participant in consulting engagements up to delivery from suppliers.
Lead existing client relationships by promoting deeper client engagement and ultimately growing existing client revenue.

4. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how directors of client development use account management:

Monitored divisional credit quality through constant application of decision variables and effective account management.
Led account management and business development operations for digital- and brand-marketing agency.

5. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how directors of client development use salesforce:

Developed and implemented effective sales, marketing and business development plans, including acquisition and integration of market database into SalesForce.com.
Served as Project Team Leader on SalesForce Database design resulting in streamlined reporting and increased accuracy of market data.

6. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how directors of client development use java:

Created a Java application to load data to MS Access database from AS/400 and RS/6000 production systems using FTP.
Created an FTP connections management application using Java to communicate DEC/Alpha, AS/400, and RS/6000 servers.

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7. Software Development

Software development is the mechanism by which programmers create computer programs. The Software Development Life Cycle (SDLC) is a framework for developing applications that follow technological needs and consumer requirements. It consists of many stages. The SDLC establishes an international standard that software developers can use to enhance and create their programs. It provides a well-defined framework for software developers to pursue in the production, maintenance, and design of premium quality software. The aim of the software development process is to create high-quality software on time and within budget.

Here's how directors of client development use software development:

Established proper software development controls for customized WMS/TMS distribution development projects that contributed to the quality and success of customer implementations.
Provided management leadership, technical leadership, software architecture, strategic vision, and standards for the software development life cycle.

8. Relationship Building

Relationship building is the act of building a lasting social connection with people whether online or in person. It's a soft skill required for those going into marketing, communication, and every other field that requires dealing with the public to help them connect better with people. It's also great as a personal skill for gaining meaningful relationships that can help one in the future.

Here's how directors of client development use relationship building:

Established client base through relationship building resulting from targeted telephone prospecting, meetings and networking.
Leverage exceptional business acumen and relationship building skills to deliver optimized return on investment strategies for individual and commercial clients.

9. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how directors of client development use crm:

Leveraged technology and improved CRM utilization to improve communications flow and inside/outside sales productivity.
Managed and maintain Customer Relationship Management (CRM) program ensuring that all account information was complete and up to date.

10. Sales Strategies

Here's how directors of client development use sales strategies:

Develop sales strategies by creating quarterly business plans, forecasting, anticipating sales requirements, determine productivity and potential client-service strategies.
Developed and executed sales strategies and provided expertise in lead qualification, proposal/RFP response, opportunity development, and sales presentations.

11. Business Relationships

Here's how directors of client development use business relationships:

Represented Research Now Mobile by facilitating strategic partnerships + new business relationships for mobile market research.
Developed and maintained FAA customer business relationships in domestic and/or international markets; identified and developed opportunities for CACI business expansion.

12. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how directors of client development use market research:

Demonstrated, consulted and sold mobile market research to agencies along the East Coast + Canada.
Develop and maintain client profiles through multiple data bases utilizing software and market research.

13. Client Service

Here's how directors of client development use client service:

Managed Several Top Ten For-Profit Hospital Client Services Accounts (e.g., Fortune 500 CHS, HCA).
Recruited, trained and supervised volunteers to support the delivery of client services and development activities.

14. Revenue Growth

Here's how directors of client development use revenue growth:

Key contributor to holistic revenue growth through more effective integration with product, edit and circulation.
Managed and developed New England sales territory with a 20% minimum revenue growth goal.

15. Direct Reports

Here's how directors of client development use direct reports:

Supervised three direct reports and boosted morale through effective communication and supportive action.
Streamlined team/department operations-Direct Reports-Managed sales and admission force of 35 plus.

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What skills help Directors Of Client Development find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on director of client development resumes?

James Wilkerson Ph.D.

Business Program Coordinator, Project and Supply Chain Management Program Coordinator, The Pennsylvania State University

Skills, experience, knowledge, and abilities that matter especially strongly include target market analysis (including market research skills and knowledge), product/service positioning within competitive field, project work or coordination with sales staff, major client relationship management, and enough general business and industry knowledge to be able to relate business development to operational/production realities.

What soft skills should all Directors of client development possess?

James Wilkerson Ph.D.

Business Program Coordinator, Project and Supply Chain Management Program Coordinator, The Pennsylvania State University

Verbal skills (both speaking and writing), negotiation skills, unfailing honesty, ability to empathize with clients' wants, and teamwork skills suitable for working collaboratively with sales and operations staff.

What hard/technical skills are most important for Directors of client development?

James Wilkerson Ph.D.

Business Program Coordinator, Project and Supply Chain Management Program Coordinator, The Pennsylvania State University

Spreadsheet (Excel) skills (including graph production from data), basic statistical knowledge, and online information search skills.

Do you want to know more?

List of director of client development skills to add to your resume

The most important skills for a director of client development resume and required skills for a director of client development to have include:

Client Facing
Digital Marketing
Client Relationships
Account Management
Salesforce
Java
Software Development
Relationship Building
CRM
Sales Strategies
Business Relationships
Market Research
Client Service
Revenue Growth

Direct Reports
C-Suite
RFP
Contract Negotiations
Client Satisfaction
C-Level
Growth Strategies
ROI
Sales Process
Healthcare
Saas
Client Accounts
Business Plan
Sales Presentations

Client Retention
Develop Marketing Strategies
CPG
Strategic Relationships
SEO
Regulatory Compliance
Client Expectations
Channel Marketing
Product Development
Strategic Partnerships
Brand Marketing
Trade Shows

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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