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Become A Director Of Clinical Operations

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Working As A Director Of Clinical Operations

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $150,164

    Average Salary

What Does A Director Of Clinical Operations Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

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How To Become A Director Of Clinical Operations

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Director Of Clinical Operations Jobs

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Average Length of Employment
Chief Of Service 4.3 years
Clinical Director 3.4 years
Chief Of Staff 2.7 years
Top Employers Before
Staff Nurse 10.8%
Director 6.5%
Manager 4.6%
Consultant 4.1%
Nurse 2.9%
Top Employers After
Director 9.0%
Consultant 7.6%
Manager 2.8%

Do you work as a Director Of Clinical Operations?

Director Of Clinical Operations Demographics

Gender

Female

63.7%

Male

34.8%

Unknown

1.5%
Ethnicity

White

63.5%

Hispanic or Latino

13.1%

Black or African American

11.4%

Asian

8.1%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

51.6%

French

9.7%

German

6.5%

Armenian

6.5%

Portuguese

3.2%

Chinese

3.2%

Cherokee

3.2%

Mandarin

3.2%

Persian

3.2%

Dakota

3.2%

Italian

3.2%

Russian

3.2%
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Director Of Clinical Operations Education

Schools

University of Phoenix

22.6%

University of Saint Francis

6.5%

Walden University

5.8%

Emory University

5.8%

University of Iowa

5.2%

Bellevue University

5.2%

University of South Florida

4.5%

New York University

3.9%

Northwestern University

3.9%

Nova Southeastern University

3.9%

University of Missouri - Columbia

3.9%

Syracuse University

3.2%

University of Alabama

3.2%

Ashford University

3.2%

Virginia Commonwealth University

3.2%

Webster University

3.2%

Pennsylvania State University

3.2%

Florida State University

3.2%

Wichita State University

3.2%

Northeastern University

3.2%
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Majors

Nursing

36.3%

Business

21.9%

Health Care Administration

8.8%

Biology

4.6%

Management

3.6%

Public Health

3.3%

Psychology

2.8%

Clinical Psychology

2.5%

Social Work

2.2%

Public Administration

1.9%

Pharmacy

1.7%

Education

1.4%

Medicine

1.4%

Physical Therapy

1.3%

Pharmacology

1.3%

Biochemistry, Biophysics, Molecular Biology

1.1%

School Counseling

1.0%

Project Management

1.0%

Counseling Psychology

1.0%

Health/Medical Preparatory Programs

0.9%
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Degrees

Masters

43.8%

Bachelors

24.6%

Other

9.9%

Doctorate

9.8%

Associate

8.0%

Certificate

2.7%

Diploma

1.0%

License

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Director Of Clinical Operations Salaries

Job Title Company Location Start Date Salary
Senior Director, Int'l Clinical Operations and Med Hospira, Inc. Lake Forest, IL Dec 01, 2012 $250,000 -
$350,000
Senior Director, Int'l Clinical Operations and Medical Hospira, Inc. Lake Forest, IL Dec 01, 2012 $250,000 -
$350,000
Senior Director Clinical Operations Acadia Pharmaceuticals, Inc. San Diego, CA Sep 22, 2016 $222,476
Director of Clinical Operations Jones Microbiology Institute, Inc. North Liberty, IA Aug 01, 2013 $220,000
Director of Clinical Operations Jones Microbiology Institute, Inc. North Liberty, IA Jul 08, 2013 $220,000
Senior Director, Clinical Operations Anthera Pharmaceuticals Hayward, CA Jul 18, 2016 $193,669 -
$211,599
Director of Clinical Operations Achaogen Inc. South San Francisco, CA Sep 15, 2016 $190,000
Executive Director, Clinical Monitoring Operations, NA Chiltern International Inc. Cary, NC Sep 17, 2015 $180,000
Director, Clinical Operations Oncosec Medical, Inc. San Diego, CA Oct 01, 2014 $180,000
SR. Director, Clinical Operations and Data Managem Ambit Biosciences Corporation San Diego, CA Sep 05, 2010 $180,000
Associate Director, Clinical Operations Gilead Sciences, Inc. Foster City, CA Nov 23, 2011 $175,784
Director, Clinical Operations Vertex Pharmaceuticals Incorporated Cambridge, MA Sep 01, 2010 $170,000 -
$200,000
Biochemist-Director, Clinical Operations Anthera Pharmaceuticals, Inc. Hayward, CA Oct 01, 2015 $150,000 -
$190,000
Director, Clinical Operations Merrimack Pharmaceuticals, Inc. Cambridge, MA Aug 29, 2015 $145,517 -
$156,756
Director of Clinical Operations Spectrum Pharmaceuticals, Inc. Irvine, CA Sep 10, 2015 $145,000
Associate Director, Clinical Operations Merrimack Pharmaceuticals Cambridge, MA Dec 10, 2014 $144,290
Senior Director, Clinical Operations Anaeropharma Science U.S.A., Inc. Dallas, TX Sep 20, 2014 $134,200 -
$150,200
Director of Clinic Operations University of California, Los Angeles Los Angeles, CA Jan 03, 2015 $133,037
Director of Clinical Operations Trustees of Boston University Boston, MA Jan 05, 2016 $125,000
Director, Clinical Data Operations Cota, Inc. New York, NY May 04, 2015 $125,000
Director, Clinical Data Operations Cota Inc. New York, NY May 04, 2015 $125,000
Director of Clinical Operations Comprehensive Industrial Disability Management Westlake Village, CA Jun 26, 2015 $125,000 -
$175,000
Associate Director of Clinical Operations Seaside Therapeutics, Inc. Cambridge, MA Mar 02, 2012 $120,001
Assistant Director, Clinical Operations Seaside Therapeutics Cambridge, MA Dec 07, 2009 $120,000
Assistant Director, Clinical Operations Seaside Therapeutics Cambridge, MA May 21, 2010 $120,000
Associate Director of Clinical Operations Amarex Clinical Research, LLC (Prev. Amarex, LLC) Germantown, MD Aug 04, 2015 $117,146
Associate Director of Clinical Operations Amarex Clinical Research, LLC (PREV. Amarex, LLC) Germantown, MD Aug 10, 2015 $117,146
Director of Clinic Operations University of California, Los Angeles Los Angeles, CA Jan 03, 2012 $114,000
Assistant Director Clinical Operations Seaside Therapeutics LLC Cambridge, MA Sep 19, 2010 $110,000

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Top Skills for A Director Of Clinical Operations

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  1. Clinical Operations
  2. Procedures
  3. Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Mentor new and existing clinical managers regarding managerial and clinical operations responsibilities for Ohio, Indiana, and Kentucky Branches.
  • Installed a formal new hire training program and developed standard operating procedures to improve consistent review procedures
  • Developed a simulation lab utilizing high fidelity manikins to ensure clinician skill competencies and protocol compliance.
  • Served as an expert resource to the branch for patient intake/inquiries, the assessment of patient needs and clinical oversight.
  • Managed all aspects of multiple complex international clinical trials and pharmaceutical development projects.

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Top 10 Best States for Directors Of Clinical Operations

  1. New York
  2. District of Columbia
  3. Massachusetts
  4. Delaware
  5. Nevada
  6. Rhode Island
  7. California
  8. Connecticut
  9. New Jersey
  10. New Mexico
  • (1,818 jobs)
  • (309 jobs)
  • (1,644 jobs)
  • (94 jobs)
  • (207 jobs)
  • (102 jobs)
  • (4,200 jobs)
  • (461 jobs)
  • (1,041 jobs)
  • (190 jobs)

Top Director Of Clinical Operations Employers

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