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Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.Education
Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.
Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.Work Experience in a Related Occupation
Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.
Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.Important Qualities
Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.
Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.
Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.
Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.
Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.
Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.Licenses, Certifications, and Registrations
All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.
A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.
Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.Advancement
Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.
|Job Title||Company||Location||Start Date||Salary|
|Senior Director, Int'l Clinical Operations and Med||Hospira, Inc.||Lake Forest, IL||Dec 01, 2012||$250,000 -
|Senior Director, Int'l Clinical Operations and Medical||Hospira, Inc.||Lake Forest, IL||Dec 01, 2012||$250,000 -
|Senior Director Clinical Operations||Acadia Pharmaceuticals, Inc.||San Diego, CA||Sep 22, 2016||$222,476|
|Director of Clinical Operations||Jones Microbiology Institute, Inc.||North Liberty, IA||Aug 01, 2013||$220,000|
|Director of Clinical Operations||Jones Microbiology Institute, Inc.||North Liberty, IA||Jul 08, 2013||$220,000|
|Senior Director, Clinical Operations||Anthera Pharmaceuticals||Hayward, CA||Jul 18, 2016||$193,669 -
|Director of Clinical Operations||Achaogen Inc.||South San Francisco, CA||Sep 15, 2016||$190,000|
|Executive Director, Clinical Monitoring Operations, NA||Chiltern International Inc.||Cary, NC||Sep 17, 2015||$180,000|
|Director, Clinical Operations||Oncosec Medical, Inc.||San Diego, CA||Oct 01, 2014||$180,000|
|SR. Director, Clinical Operations and Data Managem||Ambit Biosciences Corporation||San Diego, CA||Sep 05, 2010||$180,000|
|Associate Director, Clinical Operations||Gilead Sciences, Inc.||Foster City, CA||Nov 23, 2011||$175,784|
|Director, Clinical Operations||Vertex Pharmaceuticals Incorporated||Cambridge, MA||Sep 01, 2010||$170,000 -
|Biochemist-Director, Clinical Operations||Anthera Pharmaceuticals, Inc.||Hayward, CA||Oct 01, 2015||$150,000 -
|Director, Clinical Operations||Merrimack Pharmaceuticals, Inc.||Cambridge, MA||Aug 29, 2015||$145,517 -
|Director of Clinical Operations||Spectrum Pharmaceuticals, Inc.||Irvine, CA||Sep 10, 2015||$145,000|
|Associate Director, Clinical Operations||Merrimack Pharmaceuticals||Cambridge, MA||Dec 10, 2014||$144,290|
|Senior Director, Clinical Operations||Anaeropharma Science U.S.A., Inc.||Dallas, TX||Sep 20, 2014||$134,200 -
|Director of Clinic Operations||University of California, Los Angeles||Los Angeles, CA||Jan 03, 2015||$133,037|
|Director of Clinical Operations||Trustees of Boston University||Boston, MA||Jan 05, 2016||$125,000|
|Director, Clinical Data Operations||Cota Inc.||New York, NY||May 04, 2015||$125,000|
|Director, Clinical Data Operations||Cota, Inc.||New York, NY||May 04, 2015||$125,000|
|Director of Clinical Operations||Comprehensive Industrial Disability Management||Westlake Village, CA||Jun 26, 2015||$125,000 -
|Associate Director of Clinical Operations||Seaside Therapeutics, Inc.||Cambridge, MA||Mar 02, 2012||$120,001|
|Assistant Director, Clinical Operations||Seaside Therapeutics||Cambridge, MA||Dec 07, 2009||$120,000|
|Assistant Director, Clinical Operations||Seaside Therapeutics||Cambridge, MA||May 21, 2010||$120,000|
|Associate Director of Clinical Operations||Amarex Clinical Research, LLC (PREV. Amarex, LLC)||Germantown, MD||Aug 10, 2015||$117,146|
|Associate Director of Clinical Operations||Amarex Clinical Research, LLC (Prev. Amarex, LLC)||Germantown, MD||Aug 04, 2015||$117,146|
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