Director Of Clinical Operations Resume Examples 2023

Research Summary. We analyzed 621 director of clinical operations resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like TOTALMED and Kindred Healthcare. Here are the key facts about director of clinical operations resumes to help you get the job:

  • The average director of clinical operations resume is 734 words long
  • The average director of clinical operations resume is 1.6 pages long based on 450 words per page.
  • Clinical operations is the most common skill found on a director of clinical operations resume. It appears on 12.7% of resumes.
After learning about how to write a professional director of clinical operations resume, you can make sure your resume checks all the boxes with our resume builder.

Resume

Director Of Clinical Operations Resume Example

 
Sharon Warren
Director Of Clinical Operations
Contact Information
Raleigh, NC
(790) 555-4460
Skills
  • Protocols
  • Therapeutic Areas
  • Portfolio
  • Clinical Trials
  • Direct Reports
  • Special Projects
  • Health Care
  • Business Units
  • Procedures
  • Department Budget
Employment History
Director Of Clinical Operations
2019 - Present
Massage Envy
Raleigh, NC
  • Assisted with conducting studies of health services data related to health care beneficiaries, clients or patients.
  • Completed coursework in Master Change Agent through GE Healthcare.
  • Led the integration of public health, primary and cardiovascular physician practice care throughout the state.
  • Mentor, develop and encourage Facility Administrators to his/her full potential.
  • Program development, oversight and ongoing collaboration with external vendors who performed the Disease Management Programs.
Clinical Director
2012 - 2019
Massage Envy
Raleigh, NC
  • Assist in interviewing and hiring of new staff members on sales team.
  • Conducted communication sessions with nurses and staff to share ideas regarding patient care and operational matters.
  • Developed all policies and procedures for the units.
  • Direct and implement the financial, personnel, patient care, operational and human resource activities.
Director
2005 - 2012
Citi
Florence, KY
  • Co-facilitated with Quality Monitoring group to establish uniform policies and procedures for evaluating incoming and outgoing calls.
  • Engaged in the Business Development cycle selling online portal reporting and analytic capabilities to potential clients.
  • Communicate changes in company's HR policies and procedures and ensure staff compliance.
  • Managed overall business operations including instructor scheduling, curriculum changes, and office operations.
Patient Relations Director
2003 - 2005
Miami Valley Hospital
Wilberforce, OH
  • Oversee Patient Access internal and external audits.
  • Provided leadership to Patient Care Transitions team consisting of four nurse educators and one clinical administrative support secretary.
  • Spearhead quality patient care by fostering top-notch performance of department of four Patient Advocates.
  • Provide assistance to staff level employees as necessary to insure compliance with department policies and procedures.
  • Supervised clinical and QA activities for four branch offices including interaction with the medical staff to coordinate patient care.
Education
Master's Degree Nursing
1992 - 1993
Central State University
Wilberforce, OH
Bachelor's Degree Nursing
1979 - 1982
St. Louis
Saint Louis, MO
 
 
Alan Gomez
Director Of Clinical Operations
Contact Info
Minneapolis, MN
(380) 555-7273
Skills
Office ProceduresClinical OperationsDORFacilityRehabProceduresPatient CareProgram DevelopmentInformation TechnologyQuality Improvement
Employment History
Director Of Clinical Operations
2020 - Present
St. Jude Medical Center
Minneapolis, MN
  • Manage all aspects of the PFO/Stroke IDE clinical trials, and functional, project team members
  • Use of electronic medical records, (Citrix/Cerner).
  • Dictated to Doctors to review new treatment plans, address issues, and make PAP adjustments.
  • Work closely with medical staff to obtain medical information and implement changes to policy and procedures when necessary.
  • Establish and hold providers accountable to standards of performance that ensure quality of patient care.
  • Maintain Facility up to Standards for JCAHO, ACHA, OSHA and EPA.
Administrative Director
2019 - 2020
Wells Fargo
Minneapolis, MN
  • Coordinate projects and events exercising ability to improvise, improve procedures, and meeting demands on a daily basis.
  • Provide oversight of compliance ensuring that regulatory requirements are met.
  • Accepted, screened, and routed telephone calls; maintained log of inquiries as required.
Program Director
2016 - 2019
Roosevelt Ind School District
Bellingham, WA
  • Applied rigor around all facets of scope, schedule, budget, quality, resource, and risk management.
  • Generated processes/procedures following needs assessment through comprehensive questioning of providers/staff members to effectively support preventative care and disease management efforts.
  • Converted & acquired subscribers for 6 different Lycos business divisions using email, direct & online campaigns.
  • Supervised 12 staff members while providing them with guidance within their summer curriculum through weekly one-on-one meetings, and counseling sessions.
  • Oversee budget Review all Medicaid documents as LPHA 24-hour Crisis on-call Develops and enforces agency policies and procedures.
Rehabilitation Services Director
2012 - 2016
American Red Cross
Bellingham, WA
  • Delivered range of training, from CPR and first aid to employees and volunteers.
  • Worked collaboratively with local EMA director, law enforcement, fire departments, and community response agencies.
  • Coordinated with local EMS and other government agencies to provide shelter for families displaced from disasters.
  • Monitored compliance to billing / credit policies and bankcard association rules for products / services and procedures.
  • Enter in the computer MDS sections G, H, N, J, as well as RAPS, FALL summaries.
Education
Master's Degree Nursing
2003 - 2004
Western Washington University
Bellingham, WA
Bachelor's Degree Nursing
1992 - 1995
University of South Alabama
Mobile, AL
 
 
Sharon Warren
Director Of Clinical Operations
Raleigh, NC
swarren@example.com
(790) 555-4460
Experience
Director Of Clinical Operations
2019 - Present
Massage EnvyRaleigh, NC
  • Assisted with conducting studies of health services data related to health care beneficiaries, clients or patients.
  • Completed coursework in Master Change Agent through GE Healthcare.
  • Led the integration of public health, primary and cardiovascular physician practice care throughout the state.
  • Mentor, develop and encourage Facility Administrators to his/her full potential.
  • Program development, oversight and ongoing collaboration with external vendors who performed the Disease Management Programs.
Clinical Director
2012 - 2019
Massage EnvyRaleigh, NC
  • Assist in interviewing and hiring of new staff members on sales team.
  • Conducted communication sessions with nurses and staff to share ideas regarding patient care and operational matters.
  • Developed all policies and procedures for the units.
  • Direct and implement the financial, personnel, patient care, operational and human resource activities.
Director
2005 - 2012
CitiFlorence, KY
  • Co-facilitated with Quality Monitoring group to establish uniform policies and procedures for evaluating incoming and outgoing calls.
  • Engaged in the Business Development cycle selling online portal reporting and analytic capabilities to potential clients.
  • Communicate changes in company's HR policies and procedures and ensure staff compliance.
  • Managed overall business operations including instructor scheduling, curriculum changes, and office operations.
Patient Relations Director
2003 - 2005
Miami Valley HospitalWilberforce, OH
  • Oversee Patient Access internal and external audits.
  • Provided leadership to Patient Care Transitions team consisting of four nurse educators and one clinical administrative support secretary.
  • Spearhead quality patient care by fostering top-notch performance of department of four Patient Advocates.
  • Provide assistance to staff level employees as necessary to insure compliance with department policies and procedures.
  • Supervised clinical and QA activities for four branch offices including interaction with the medical staff to coordinate patient care.
Skills
Protocols
Therapeutic Areas
Portfolio
Clinical Trials
Direct Reports
Special Projects
Health Care
Business Units
Procedures
Department Budget
Education
Master's Degree Nursing
1992 - 1993
Central State UniversityWilberforce, OH
Bachelor's Degree Nursing
1979 - 1982
St. LouisSaint Louis, MO
 
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How your resume should look:

  • The job title on your resume should match your application for the role.
  • Ensure your work experience focuses on achievements, rather than responsibilities.
  • Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Director Of Clinical Operations Resume templates

Zippia allows you to choose from different easy-to-use Director Of Clinical Operations templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Director Of Clinical Operations resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Director Of Clinical Operations Resume
Director Of Clinical Operations Resume

Director Of Clinical Operations Resume Format And Sections

1

1. Add Contact Information To Your Director Of Clinical Operations Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Director Of Clinical Operations Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Do you want to know more?
How To Write The Perfect Resume Header
2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school
Check More About Director Of Clinical Operations Education
Majors
Nursing
43.7%
Business
13.0%
Biology
6.6%
Psychology
6.3%
Show More

Director Of Clinical Operations Resume Relevant Education Example #1

Master's Degree In Nursing 1992 - 1993

Central State University Wilberforce, OH

Director Of Clinical Operations Resume Relevant Education Example #2

Master's Degree In Nursing 1997 - 1998

Chamberlain College of Nursing - North Brunswick

3

3. Next, Create A Director Of Clinical Operations Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Director Of Clinical Operations Skills For Resume

  • Clinical Operations Skills

    Clinical operations caters to the administration of the drug development process by ensuring there is proper planning, appropriate conduct through the process, safety of patients and use of quality data. It also encompasses facilitating effective communication between the different study sites and sponsors of the drug process.

  • Healthcare Skills

    Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

  • Patient Care Skills

    Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

  • GCP Skills

    Google Cloud Platform (GCP) is a collection of cloud computing services that allow users to develop, deploy, and operate original applications on the web. GCP carries a cloud computing infrastructure that facilitates it in keeping track of the resources (e.g., storage, processing speed, and power, network connectivity, database queries, etc.) of an application or a website, whenever it is run on the cloud platform.

  • Oncology Skills

    Oncology is defined as the facet of medicine that deals with cancer. Oncology also deals with the prevention and diagnosis of these diseases. A medical professional who has studied the discipline of oncology is referred to as an 'oncologist'. An oncologist can further specialize in their discipline and become a medical oncologist, surgical oncologist, or radiation oncologist.

  • FDA Skills

    The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

  • CRO Skills

    A CRO (Cathode Ray Oscilloscope) refers to an electrical device usually used in a laboratory to exhibit, measure, and analyze different waveforms of electrical circuits.

    CRO may also refer to Conversion Rate Optimization -- the practice of improving a process or product to maximize the number of conversions or sales.

Top Skills for a Director Of Clinical Operations

Source: Zippia.com
  • Clinical Operations, 12.7%
  • Patients, 10.2%
  • Healthcare, 6.7%
  • Patient Care, 5.2%
  • Other Skills, 65.2%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
4

4. List Your Director Of Clinical Operations Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Director Of Clinical Operations
St. Joseph's Healthcare System
  • Directed the installation of improved work methods and procedures, including transition to EPIC, to achieve organizational objectives.
  • Safeguarded Intellectual property, implementing copyright and trademark procedures and expanding the legacy of ISH.
  • Selected to this corporate position by the department dedicated to reforming medication use policies as company enters new healthcare environment.
  • Developed policy and procedures for clinical and administrative operations.
  • Modified work statements on addition of new CRA's reliant upon the project deliverables and timelines.
Work History Example # 2
Director Of Clinical Operations
La Jolla Pharmaceutical Company
  • Developed and managed resource allocation plans across all divisions/projects, providing financial and resource forecasts as required.
  • Completed and submitted IND application.
  • Supervised staff interactions with multiple CROs and other outside vendors to monitor compliance with GCPs.
  • Managed the financial approval process for Clinical Site Agreements, Informed Consent Customization Site Regulatory Package, and IRB/IEC application preparation/submission.
  • Managed site selection, enrollment tracking and oversight of monitor activities including team training and the development of monitoring tools.
Work History Example # 3
Director Of Clinical Operations
Bryant Palmer Soto
  • Developed, reviewed, and implemented operational/clinical policies and procedures.
  • Attended weekly Sales/Marketing meetings and participated in community events to advocate for, educate and promote Hospice Service.
  • Developed and implemented Trauma Treatment Programs.
  • Developed, implemented, and enforced organizational policies and procedures for several site locations.
  • Developed New Hire Clinical Orientation procedures and materials to increase compliance and productivity.
Work History Example # 4
Rehabilitation Services Director
RehabCare Group East
  • Increased RUG levels in the SNF by 38%.
  • Increased revenue via expansion of upper RUGs.
  • Provided program management of three part B SNF level facilities and one Assisted Living Facility.
  • Assisted rehab program director in monitoring and managing rehab program in long-term nursing facilities.
  • Worked with the facility and patients to provide the most appropriate clinical interventions.
5

5. Highlight Your Director Of Clinical Operations Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your director of clinical operations resume:

  1. Basic Life Support for Healthcare and Public Safety (BLS)
  2. Certified Clinical Research Coordinator (CCRC)
  3. Certified Clinical Research Professional (CCRP)
  4. Certified Clinical Research Associate (CCRA)

More Certifications For Director Of Clinical Operations
6

6. Finally, Add a Director Of Clinical Operations Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. Sanofi US Jobs (6)
  2. Daiichi Sankyo Jobs (7)
  3. Biogen Jobs (7)
  4. Gilead Sciences Jobs (9)
  5. Boehringer Ingelheim Jobs (5)

Common Director Of Clinical Operations Resume Skills

  • Clinical Operations
  • Patients
  • Healthcare
  • Patient Care
  • GCP
  • Project Management
  • Clinical Trials
  • ICH
  • Clinical Research
  • Home Health
  • Oncology
  • FDA
  • CRO
  • Customer Service
  • Clinical Studies
  • Informed Consent
  • Process Improvement
  • Direct Reports
  • Data Management
  • Clinical Program
  • Quality Improvement
  • Performance Improvement
  • Regulatory Compliance
  • Clinical Trial Management
  • Data Collection
  • Clinical Services
  • Performance Management
  • Patient Satisfaction
  • IND
  • Rehabilitation
  • Business Development
  • Clinical Oversight
  • Professional Development
  • Clinical Data
  • Primary Care
  • HIPAA
  • Surgery
  • Medicaid
  • Staff Development
  • HR
  • CMS
  • Financial Performance
  • Clinical Sites
  • QA
  • IRB
  • Regulatory Agencies
  • EMR
  • Program Development

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Updated May 19, 2023