A director of clinical operations is responsible for monitoring the overall operations of a clinic facility, ensuring the efficiency of staff performance in providing the best quality care services for the patients. Directors of clinical operations enforce safety guidelines and security procedures during operations for everyone's strict compliance to prevent hazards and unforeseen circumstances within the premises. They also assist in clinical trials, as well as reviewing medical procedures, recommending strategic plans to improve medical approaches. A director of clinical operations handles the clinic budget, allocates adequate resources for every department's needs, and tracks medical inventory reports.

Director Of Clinical Operations Responsibilities

Here are examples of responsibilities from real director of clinical operations resumes representing typical tasks they are likely to perform in their roles.

  • Create, QA, and manage universal test codes to all commercial, regional and hospital laboratory dictionaries.
  • Manage all clinical aspects of billing and collections, including appeals of denials by Medicare, Medicaid, and insurance companies.
  • Achieve employee performance and satisfaction providing supervision supporting excellence in documentation, a collaborative approach with providers and compassion for members.
  • Work with the development teams and CRO partners to drive and accelerate the execution of clinical studies for assign assets.
  • Conduct in depth account analysis on ROI, efficiency, and profitability.
  • Ensure all centers are Medicare compliant and follow Medicare rules for IDTF's centers.
  • Recognize for implementing new care management model to reduce utilization and preserve Medicare and health plan days.
  • Re-Work operating procedures for improve CRO performance, resulting in fast study start up & more efficient study conduct.
  • Process flow development for medical oncology department.
  • Perform ongoing FDA and advisory committee meeting interactions for clinical strategy development.
  • Initiate strategic communication logistics for operational consistency and collaborative marketing outreach between multiple sites.
  • Unblemish record from several FDA audits representing exceptional levels of quality, subject safety and data integrity.
  • oversee and coordinate daily operations of skil therapy services for multiple outpatient and sub-acute rehabilitation facilities in Ohio.
  • Initiate end-of-month processing/balancing, electronic/paper billing, electronic statements, and reactivation of accounts; prepare payroll entry.
  • Budget responsibility of 45MM for operations and projects; cultivate new logistics strategy, culture development and overall profitability.

Director Of Clinical Operations Skills and Personality Traits

We calculated that 13% of Directors Of Clinical Operations are proficient in Clinical Operations, Patients, and Healthcare. They’re also known for soft skills such as Analytical skills, Detail oriented, and Technical skills.

We break down the percentage of Directors Of Clinical Operations that have these skills listed on their resume here:

  • Clinical Operations, 13%

    Perform recurring gap analysis within clinical operations and take specific measures to improve efficiency and GCP compliance in a heavily-regulated industry.

  • Patients, 10%

    Developed new clinical respiratory services policy and procedures which allowed for implementation of care for high risk respiratory patients at home.

  • Healthcare, 7%

    Reviewed, developed and implemented polices and protocols in alignment with current healthcare industry trends and corporate requirements.

  • Patient Care, 5%

    Directed the management team, clinical staff in providing quality patient care, operational procedures, personnel development and customer satisfaction.

  • GCP, 4%

    Prepared global investigator training meeting presentations for all studies (GCP, SAE, and Good Documentation Practices).

  • Project Management, 4%

    Collaborated with matrix functional managers to facilitate successful clinical project management operations with support from medical directors and chief medical officer.

"clinical operations," "patients," and "healthcare" aren't the only skills we found directors of clinical operations list on their resumes. In fact, there's a whole list of director of clinical operations responsibilities that we found, including:

  • Analytical skills can be considered to be the most important personality trait for a director of clinical operations to have. According to a director of clinical operations resume, "medical and health services managers must understand and follow current regulations and adapt to new laws." Directors of clinical operations are able to use analytical skills in the following example we gathered from a resume: "unblemished record from several fda audits representing exceptional levels of quality, subject safety and data integrity. "
  • Another commonly found skill for being able to perform director of clinical operations duties is the following: detail oriented. According to a director of clinical operations resume, "medical and health services managers must pay attention to detail." Check out this example of how directors of clinical operations use detail oriented: "prepared for and led the clinical interactions with the fda during its onsite bla-oriented audit resulting in no fda 483. "
  • Technical skills is also an important skill for directors of clinical operations to have. This example of how directors of clinical operations use this skill comes from a director of clinical operations resume, "medical and health services managers must stay up to date with advances in healthcare technology and data analytics" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "provided technical mentoring and practical guidance to clinical operations and project management staff. "
  • A thorough review of lots of resumes revealed to us that "interpersonal skills" is important to completing director of clinical operations responsibilities. This resume example shows just one way directors of clinical operations use this skill: "medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives." Here's an example of how this skill is used from a resume that represents typical director of clinical operations tasks: "trained employee on interpersonal communication skills and effective customer service skills. "
  • As part of the director of clinical operations description, you might find that one of the skills that might be helpful to the job is "communication skills." A director of clinical operations resume included this snippet: "these managers must effectively communicate policies and procedures to other health professionals and ensure their staff’s compliance with new laws and regulations." This skill could be useful in this scenario: "facilitated transparent communication with, and management of, pharma / cro / vendor alliances. "
  • While "leadership skills" is listed last on this skills list, don't underestimate its importance to director of clinical operations responsibilities. The skill is described by this resume snippet, "these managers are often responsible for finding creative solutions to staffing or other administrative problems" Here is an example of how this skill is used, "monitor key benchmarks with clinical leadership partners to ensure efficient, effective clinical operations, while improving profit margin. "
  • See the full list of director of clinical operations skills.

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    What Processing Managers Do

    A processing manager or business process manager is an executive who assesses and improves business processes. Processing managers collaboratively work across different departments of the enterprise. They assess, design, execute, monitor, and control business processes. It is their responsibility to make sure that the outcomes of the business process go along with the strategic goals of the company. They are expected to have leadership skills, management skills, customer service skills, attention to detail, and strong communication skills.

    In this section, we take a look at the annual salaries of other professions. Take processing manager for example. On average, the processing managers annual salary is $38,758 lower than what directors of clinical operations make on average every year.

    Even though directors of clinical operations and processing managers have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require project management, fda, and customer service in the day-to-day roles.

    These skill sets are where the common ground ends though. A director of clinical operations responsibility is more likely to require skills like "clinical operations," "patients," "healthcare," and "patient care." Whereas a processing manager requires skills like "continuous improvement," "sigma," "strong analytical," and "quality standards." Just by understanding these different skills you can see how different these careers are.

    Processing managers tend to make the most money in the pharmaceutical industry by averaging a salary of $109,975. In contrast, directors of clinical operations make the biggest average salary of $139,321 in the pharmaceutical industry.

    The education levels that processing managers earn is a bit different than that of directors of clinical operations. In particular, processing managers are 9.8% less likely to graduate with a Master's Degree than a director of clinical operations. Additionally, they're 3.6% less likely to earn a Doctoral Degree.

    What Are The Duties Of a Laboratory Director?

    A Laboratory Director is responsible for the overall operation and administration of the laboratory. They examine data, create reports, manage the staff, and ensure that the lab facility operates in accordance with the regulatory provisions of the government and the organization.

    The next role we're going to look at is the laboratory director profession. Typically, this position earns a lower pay. In fact, they earn a $37,450 lower salary than directors of clinical operations per year.

    Not everything about these jobs is different. Take their skills, for example. Directors of clinical operations and laboratory directors both include similar skills like "patients," "patient care," and "fda" on their resumes.

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, director of clinical operations responsibilities are more likely to require skills like "clinical operations," "healthcare," "gcp," and "project management." Meanwhile, a laboratory director might be skilled in areas such as "clinical laboratory," "test results," "laboratory services," and "chemistry." These differences highlight just how different the day-to-day in each role looks.

    On average, laboratory directors earn a lower salary than directors of clinical operations. There are industries that support higher salaries in each profession respectively. Interestingly enough, laboratory directors earn the most pay in the media industry with an average salary of $111,230. Whereas, directors of clinical operations have higher paychecks in the pharmaceutical industry where they earn an average of $139,321.

    When it comes to the differences in education between the two professions, laboratory directors tend to reach lower levels of education than directors of clinical operations. In fact, they're 5.4% less likely to graduate with a Master's Degree and 3.6% more likely to earn a Doctoral Degree.

    How a Wellness Director Compares

    Typically working at gyms and health centers, a wellness coordinator utilizes their health and fitness expertise by designing and developing health programs involving workout and diet plans. Among their responsibilities include performing research and analysis to identify the clients' needs, gathering and analyzing information to determine the strengths and weaknesses of current programs, and implementing solutions against problem areas. They must also liaise with internal and external parties, coordinate staff, and develop strategies to optimize program operations, ensuring efficiency and client satisfaction.

    The wellness director profession generally makes a lower amount of money when compared to the average salary of directors of clinical operations. The difference in salaries is wellness directors making $56,533 lower than directors of clinical operations.

    While looking through the resumes of several directors of clinical operations and wellness directors we discovered that both professions have similar skills. These similarities include skills such as "patient care," "home health," and "clinical services," but they differ when it comes to other required skills.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from director of clinical operations resumes include skills like "clinical operations," "patients," "healthcare," and "gcp," whereas a wellness director might be skilled in "quality care," "direct supervision," "cpr," and "oversight. "

    Interestingly enough, wellness directors earn the most pay in the health care industry, where they command an average salary of $59,882. As mentioned previously, directors of clinical operations highest annual salary comes from the pharmaceutical industry with an average salary of $139,321.

    Wellness directors typically study at lower levels compared with directors of clinical operations. For example, they're 9.7% less likely to graduate with a Master's Degree, and 3.0% less likely to earn a Doctoral Degree.

    Description Of a Medical Director

    A medical director is responsible for handling the overall supervision of different medical departments, managing the coordination between medical teams to ensure smooth operations and achieve high-quality care services for the patients. Medical directors enforce strict guidelines and safety measures for everyone's adherence. They also implement medical care programs, recruit medical staff, inspect the adequacy of medical equipment, respond to patient's inquiries and concerns, and oversee the facilities' procedures. A medical director manages the budget of the department, allocating equal resources to address every need.

    The fourth career we look at typically earns higher pay than directors of clinical operations. On average, medical directors earn a difference of $99,896 higher per year.

    While both directors of clinical operations and medical directors complete day-to-day tasks using similar skills like clinical operations, patients, and clinical trials, the two careers also vary in other skills.

    Each job requires different skills like "healthcare," "patient care," "gcp," and "project management," which might show up on a director of clinical operations resume. Whereas medical director might include skills like "medical care," "medical services," "utilization review," and "appeals."

    In general, medical directors make a higher salary in the insurance industry with an average of $242,668. The highest director of clinical operations annual salary stems from the pharmaceutical industry.

    Medical directors reach lower levels of education when compared to directors of clinical operations. The difference is that they're 7.2% more likely to earn a Master's Degree less, and 23.2% more likely to graduate with a Doctoral Degree.