Post job

What is a director of consumer affairs and how to become one

Updated January 8, 2025
3 min read
There is more than meets the eye when it comes to being a director of consumer affairs. For example, did you know that they make an average of $52.77 an hour? That's $109,766 a year! Between 2018 and 2028, the career is expected to grow 6% and produce 189,200 job opportunities across the U.S.
ScoreDirector Of Consumer AffairsUS Average
Salary
7.9

Avg. Salary $109,766

Avg. Salary $59,228

Stability level
10.0

Growth rate 6%

Growth rate 0.3%

Diversity
1.6
Race

American Indian and Alaska Native 0.65%

Asian 7.64%

Black or African American 3.75%

Hispanic or Latino 7.75%

Unknown 3.89%

White 76.32%

Gender

female 67.67%

male 32.33%

Age - 52
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 52
Stress level
10.0

Stress level is very high

7.1 - high

Complexity level
10.0

Complexity level is advanced

7 - challenging

Work life balance
3.0

Work life balance is poor

6.4 - fair

Director of consumer affairs career paths

Key steps to become a director of consumer affairs

  1. Explore director of consumer affairs education requirements

    Most common director of consumer affairs degrees

    Bachelor's

    69.1 %

    Master's

    10.3 %

    Associate

    10.3 %
  2. Start to develop specific director of consumer affairs skills

    SkillsPercentages
    Customer Complaints25.10%
    Consumer Complaints21.53%
    Contract Compliance14.33%
    Executive Management11.14%
    Oversight8.85%
  3. Research director of consumer affairs duties and responsibilities

    • Manage domestic and international travel arrangements including transportation, lodging, and logistics for individuals and groups utilizing travel management systems.
    • Provide oversight and accountability for the budget, personnel, and maintenance of equipment.
    • Provide strategic leadership and planning for the environmental nonprofit's commercial energy efficiency services, program design, and program implementation.
    • Establish communication hub to coordinate new product launches, sample orders and``key customer"requests.
  4. Get director of consumer affairs experience

    Generally, it takes more than 10 years to become a director of consumer affairs. The most common roles before becoming a director of consumer affairs include customer service representative, sales associate team lead and vice president.
  5. Apply for director of consumer affairs jobs

    Now it's time to start searching for a director of consumer affairs job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first director of consumer affairs job

Zippi

Are you a director of consumer affairs?

Share your story for a free salary report.

Average director of consumer affairs salary

The average director of consumer affairs salary in the United States is $109,766 per year or $53 per hour. Director of consumer affairs salaries range between $73,000 and $164,000 per year.

Average director of consumer affairs salary
$109,766 Yearly
$52.77 hourly

What am I worth?

salary-calculator

How do directors of consumer affairs rate their job?

Working as a director of consumer affairs? Share your experience anonymously.
Overall rating*
Career growth
Work/Life balance
Pay/Salary

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse executive management jobs