Director of consumer affairs work from home jobs

ABOUT HUT 8 Imagine the ultimate destination for those who want to work at the cutting edge of technology, energy, and infrastructure. Hut 8 is on a mission to build and operate some of the world's largest data centers for next-generation computing workloads, including AI, Colocation, Cloud, and Bitcoin Mining. We are proud to offer interesting and challenging opportunities for individuals who want to build teams, solve problems, and make an impact from day one. If you're an ambitious individual looking for a career that is as rewarding as it is challenging, you've come to the right place. ABOUT THE ROLE We are seeking a highly motivated and experienced Director, Energy Origination who will manage data center development opportunities across the United States and manage early-stage efforts to execute on these opportunities by securing project site control and interconnection positions. You will conduct project due diligence, secure site control, and navigate the load interconnection queue for data center development projects in PJM, MISO, ERCOT, SPP, WECC, and the Southeast. This role requires exceptional leadership skills, strategic thinking, and the ability to collaborate with cross-functional teams to ensure successful development and integration of data center loads. The Director of Development will report to the SVP of Corporate Development. Some of the key responsibilities you should expect are the following: The purpose of the Director of Energy Origination is to generate, develop, and execute a pipeline of competitive, data center development sites. Oversee the entire development lifecycle for data center loads, including site selection, permitting, grid interconnection, and commercial offtake negotiations. Ensure all projects are delivered on time and within budget. Proven ability to negotiate commercial terms with counterparties to maximize value for the company. This includes interactions with customers, project partners, EPC/supplier contracts, transmission providers, landowners, taxing authorities/entities, and O&M contracts. Proven ability to identify strategic business opportunities and mitigate risks through well-structured project contracts. Conduct risk assessments and business impact analyses while evaluating relevant laws and regulations. Strong understanding of financial drivers and a customer-centric approach, working closely with stakeholders from C-Level executives to procurement personnel. Lead data center development opportunities across the United States and manage development budgets to create investment opportunities. Develop and implement growth strategies while fostering collaboration across functional areas to achieve shared goals. Provide direction to internal teams, including engineering, legal, and finance, to support successful project outcomes. Frequent travel required to engage key stakeholders and spearhead project approvals. Prepare and present transaction approval documentation for senior management and participate in strategy development and execution planning. Represent the company at public hearings, industry forums, and stakeholder meetings. Build coalitions with industry partners to address legislative challenges and advance company interests in data center development. ABOUT YOU Bachelor's degree in Engineering, Environmental Science, Business, or a related field Minimum of 6 years of experience in energy origination and/or development. Experience with data center development is a plus. Strong financial acumen and business strategy expertise, with experience in executive-level presentations. Exceptional interpersonal skills, thriving in fast-paced, entrepreneurial environments while meeting deadlines. Highly organized with strong attention to detail. Ability to collaborate effectively in a flat organizational structure, leveraging diverse expertise. Skilled in multi-tasking and managing conflicting priorities, taking ownership of tasks. ABOUT THE WORK ENVIRONMENT This role is remote or in office at our corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WHAT MAKES HUT 8 A GREAT PLACE TO WORK Hut 8 offers a benefits and wellness program that includes medical, dental, vision, life, and short-term and long-term disability insurance, as well as paid time off. We are proud to invest in building the best team in the industry. At all levels of the organization, we are driven by an entrepreneurial spirit, radical transparency, and relentless growth mentality. At Hut 8, you will have the opportunity to: ▶ Work with bright, driven peers from a range of educational and professional backgrounds including software development, energy, engineering, entrepreneurship, investment banking, private equity, and management consulting ▶ Design and pitch new products, services, and other initiatives to a leadership team consisting of serial entrepreneurs and seasoned executives and backed by a board of directors consisting of industry veterans of energy, finance, and government ▶ Debate ideas and alternatives in a truly meritocratic setting where the learning curve is steep and the lessons come from both senior and junior members of the team ▶ Build a lifelong network of friends and professional connections at the cutting-edge intersection of technology, energy, and infrastructure

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleWe're looking for a Chief of Staff to support our VP of Global Customer Success and VP of Services & Support - two leaders who drive Attentive's post-sale Customer Experience organization. The role will report directly into the Chief of Staff to the CRO, working as part of the broader Office of the CRO to ensure alignment and execution across all revenue functions. As Chief of Staff, you'll serve as a strategic partner and operator-helping translate leadership vision into clear plans, driving execution across cross-functional programs, and ensuring our Customer Success and Services organizations are running with focus, clarity, and accountability. You'll bring structure and rhythm to the teams' priorities, streamline how decisions get made, and create visibility for leadership around performance and progress. This role is ideal for someone who thrives at the intersection of strategy, operations, and execution-someone who can seamlessly move between big-picture problem-solving and the detailed coordination needed to bring ideas to life. This is a unique opportunity to gain visibility into the inner workings of a high-growth SaaS company, work directly with senior leadership, and make an immediate impact on our most important customer-facing priorities. What You'll Accomplish Drive Strategic Alignment: Partner with the VPs of Customer Success and Services & Support to set strategic priorities, structure leadership planning, and ensure alignment across GTM, Product, and Operations teams Operationalize Priorities: Translate leadership goals into clear workstreams with defined owners, timelines, and outcomes-ensuring cross-functional programs move from concept to measurable impact Own Business Cadence: Build and manage operating rhythms including QBRs, business reviews, forecasting sessions, and leadership meetings-driving accountability and follow-through on key deliverables Partner Across Functions: Act as a connector between post-sale functions (Customer Success, Services, Support) and other GTM teams (Sales, Marketing, RevOps), facilitating communication and collaboration Support Executive Decision-Making: Prepare materials and insights for leadership discussions, identify risks and trade-offs, and ensure the right information flows to the right stakeholders at the right time Strengthen Execution Discipline: Introduce frameworks, dashboards, and processes that improve transparency, speed, and consistency in how the organization operates and measures success Act as a Force Multiplier: Serve as an extension of GTM executives-anticipating needs, managing competing priorities, and keeping the organization focused on what matters most Your Expertise 5-7+ years of experience in roles blending strategy, operations, and program management, such as: consulting, GTM Strategy, GTM Operations, Chief of Staff, or Strategic Program Management within a high-growth SaaS company Proven ability to act as an extension of senior executives, exercising sound judgment and decision-making on their behalf Track record of managing multiple priorities, shifting seamlessly between tactical execution and strategic planning Strong business acumen and comfort interpreting and communicating metrics, performance data, and strategic priorities Excellent written and verbal communication skills, with the ability to create executive-ready materials Adept at building relationships and influencing stakeholders at all levels Comfortable working independently, anticipating needs, and driving work forward without heavy direction Familiarity with SaaS GTM motions (sales, renewal, expansion), metrics, or program management; experience in Customer Success or related go-to-market functions is a plus Proficiency in tools like Google Workspace, Slack, and Salesforce You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants:- The US base salary range for this full-time position is $150k - 200k annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-AL1 #LI-DNI Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Zeno Power is the leading developer of nuclear batteries - compact power systems that provide reliable, clean energy in frontier environments. By harnessing the heat from radioisotopes, Zeno's batteries power critical missions on Earth, in space, and at sea. To bring this technology to market by 2027, Zeno is seeking out purpose-driven and innovative professionals who are comfortable working in a startup environment. Team members will have a direct impact in enabling commercial and national security missions from the depths of our oceans, to the surface of the moon, and in austere environments here on Earth. Zeno is proud to be an Equal Opportunity Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. Chief of Staff Zeno Power is seeking a dynamic and strategic Chief of Staff to work alongside the CEO and leadership team to drive operational excellence, support business development activities, and help scale the company through its next phase of growth. This is a high-impact role offering broad exposure across strategy, partnerships, and organizational operations. The ideal candidate is a mission-driven operator who can seamlessly shift between tactical execution and strategic thinking, is deeply organized, and is energized by helping Zeno achieve its boldest goals. In this role you will: * Act as an extension of the CEO to drive clarity and execution on priorities; accelerate post-meeting follow-ups with substantive deliverables (e.g., tailored two-pagers, client-specific decks, briefings) * Build and run the internal operating rhythm: design and refine weekly leadership meetings, quarterly strategy/OKR processes, and cross-functional accountability cadences; track outcomes and follow-ups without directly managing people. * Lead special projects with high ownership from zero-to-one (e.g., analyze and validate new business lines; develop market sizing, customer mapping, feasibility, and go/no-go business cases for alternative isotope or adjacent opportunities). * Support investor relations and capital readiness: contribute to board materials, orchestrate fundraise data room, coordinate diligence responses, and ensure timely, accurate information flow; prioritize investor outreach and inbound coordination for the CEO. * Conduct targeted market/competitor assessments tied to near-term decisions (defense, space, government programs), producing concise, decision-ready briefs. * Partner with internal communications team on executive communications, memos, and presentations that synthesize technical and commercial inputs for external stakeholders (DoD/NASA/Space Force/Navy, partners, investors) and internal audiences Key Qualifications and Skills * 5-8+ years relevant experience in defense/space/hardware/robotics or adjacent deep-tech environments; growth-stage startup experience strongly preferred. * Demonstrated experience engaging with government customers or programs (DoD/Space Force/NASA/Navy) and familiarity with government contracting processes; prior BD/strategy/ops interfacing with federal stakeholders is a plus. * Strong operator with bias to action: able to independently scope ambiguous problems, drive research, synthesize insights, and produce exec-ready outputs quickly. * Excellent written and verbal communication; can translate complex technical and regulatory topics into clear, actionable materials. * Process builder who has implemented OKRs/KPIs and cross-functional operating rhythms; comfortable driving accountability without direct people management. * High EQ, discretion, and stakeholder management across senior leaders and technical teams. * Mission-aligned with Zeno's government-facing, hardware/deep-tech realities; energized by remote power applications and national programs (not purely climate-first motivations). * Bachelor's degree required; advanced degree a plus. Job Functions * Position requires in-office presence in Washington, D.C. (Mt. Vernon/Chinatown) on Tuesdays, Wednesdays, and Thursdays, remote work is optional on Mondays and Fridays. Exceptional Seattle candidates will be considered with an expectation of at least one week per month in DC. * Travel: Travel is required, 15-20% * Motor Abilities: Sitting and/or standing for extended periods, bending/stooping, grasping/gripping, fine motor control (hands) * Physical exertion and/or requirements: Minimal, with ability to safely lift up to 15 pounds * Repetitive work: Prolonged * Special Senses: Visual and audio focused work * Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hrs./day Compensation and Benefits The anticipated salary band for this position is $150,000-180,000. The final job level and compensation will be determined by various factors such as a candidate's relevant work experience, years of relevant experience, skills, qualifications, certifications, and other business considerations. In addition to competitive compensation, we also offer a generous benefits package, which includes: * Stock options * Flexible paid time off * 401k plan with employer match * 16 weeks of paid family leave * Employer HSA contributions * Transit benefits to put toward commuting expenses * Medical, dental, and vision insurance * Relocation assistance * Dog friendly office Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Export Control Applicants for employment at Zeno Power must be a U.S. person. The term "U.S. Person" means (i) a U.S citizen or U.S. national; or (ii) any natural person who is a U.S. Lawful Permanent Resident (i.e., holds a Green Card), as defined by 8 U.S.C. 1101(a)(20) or as a "protected individual" defined by 8 U.S.C. 1324b(a)(3) (i.e., admitted as a refugee or is granted asylum).

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check ***************************** What will you do? Serve as liaison between staff, executives, senior leaders regarding business priorities, project updates/planning & financial planning Work with project teams to ensure project deliverables are on track. Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications Oversee daily operations through collaboration with senior management and department leaders. Work closely with the Senior Management to improve operational efficiency, solve problems, make decisions, and manage relationships Assist in executing on several projects and initiatives simultaneously tracking progress, gathering status updates, and deploying the team to assist where needed Proactively drive and/or oversee projects on the behalf of the Senior Management to completion, track and follow-up on risks Work with the Senior Management to plan and organize business critical meetings, this includes setting the agenda and following up on action items What are we looking for? Master's degree in Business Administration or similar field 10+ years in a business or executive management role Proven experience organizing and directing multiple teams and departments Excellent communicator in written and verbal form Experience planning and leading strategic initiatives Outstanding written and oral communication skills; Excellent organizational skills and attention to details Advanced skills in all Microsoft Office applications (PowerPoint, Excel, Word, and Outlook) to communicate complex information to a variety of stakeholders Compensation, Benefits and Duration Minimum Compensation: USD 60,000 Maximum Compensation: USD 210,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is not available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering - a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields - from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more. Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient. At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together. Job Overview Jensen Hughes, a leading consulting firm specializing in risk analysis and engineering solutions, is actively seeking a Nuclear Director of Energy & Utilities to lead and grow our nuclear team across the UK. This is a senior leadership role that combines technical expertise with business development, commercial acumen, and team leadership. The successful candidate will be a recognised expert in nuclear fire engineering and safety, capable of shaping our nuclear offering and driving growth in this sector. Responsibilities Lead and deliver fire hazard assessments (FHA), fire safety strategies, fire PSA, and related safety studies in compliance with UK regulatory frameworks. Provide technical leadership across nuclear projects, ensuring high-quality outputs for clients. Support and review safety cases, risk assessments, and design justifications related to fire safety. Represent Jensen Hughes in client and regulator engagements, supporting technical discussions, reviews, and approvals. Drive business development activities: identify opportunities, lead proposals, and build client relationships across the UK nuclear sector. Play a key role in shaping the commercial strategy for nuclear within the UK Energy & Utilities sector. Mentor, develop, and expand the nuclear team, fostering talent and building capability for long-term growth. Collaborate with multi-disciplinary teams across Jensen Hughes to deliver integrated services. Stay ahead of evolving regulations, British Standards, IAEA guidelines, and ONR guidance. Requirements and Qualifications Extensive, credible experience in nuclear fire engineering and safety within the UK context. Proven ability to deliver Fire Hazard Analyses, fire PSA, and safety case contributions for UK nuclear licensees. Strong business development skills, with a track record of winning and growing client accounts. Commercial acumen, able to contribute to proposals, pricing, and strategy. Chartered Engineer (CEng) or equivalent professional recognition (e.g., MIFireE, IMechE, IET). Degree in Fire Engineering, Mechanical Engineering, Nuclear Engineering, or a related technical discipline. Eligibility for UK Security Clearance (SC) as a minimum. Preferred Prior experience in GDA, new reactor design licensing, or high-hazard facility projects. Familiarity with ONR Safety Assessment Principles (SAPs) and Technical Assessment Guides (TAGs). Engagement with EDF, Sellafield Ltd, Magnox, or international nuclear operators. Conditions of Employment Employment is conditional on the ability to obtain and maintain UK Government Security Clearance (SC level or above). A full background and financial check will be conducted as part of the vetting process. #LI-JC1 Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose. *Policy on use of 3rd party recruiting agency for direct placements Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.

The purpose of a Chief of Staff (CoS) in a fast growing currently $400M business is to act as an executive partner who drives alignment and execution on behalf of the President which amplifies the President's effectiveness, ensures alignment across the leadership team, and drives strategic priorities forward with clarity and urgency. It's a versatile role that blends strategy, operations, communications, and project management. You will report to the President, Automotive. * Strategic Alignment: Ensure the executive team is focused on the right priorities and operating in sync. * Execution Discipline: Lead important projects to completion, often bridging gaps between strategy and execution. * Decision Support: Provide analysis, and context to help executives make faster, better-informed decisions. * Trusted Advisor: Serve as a business advisor, a sounding board and right-hand to the President. Main Responsibilities Here's a breakdown of what the Chief of Staff will oversee: 1. Strategic Planning * You will participate in Strategic Planning process and provide insight on execution of the strategy * Translate strategic goals into actionable plans and lead the execution of important projects from the strategy, serving as project manager to ensure delivery. * Lead and track progress on company OKRs or KPIs. * Drive the execution of critical business initiatives (e.g. M&A integration, transformation efforts). 2. Business reviews * Lead the delivery of business updates for the Automotive leadership team, ensuring insights are data-driven, strategically aligned, and ready for executive-level consumption. * Oversee the preparation, coordination, and quality control of North America and Global executive updates, synthesizing complex operational and financial performance into clear, and actionable narratives. * Drive cross-functional input and understanding to ensure all recurring executive reporting reflects accurate progress, risks, and priorities across the Auto business. 3 Executive Operations * Run the cadence of executive meetings (agenda setting, follow-ups, minutes). * Manage the President priorities and ensure time is aligned with strategic goals. * Prepare briefing materials and decision frameworks for executive leadership discussions. 4. Project Management & Special Initiatives * Step in as interim leader or program manager for high-stakes projects. * Resolve cross-departmental bottlenecks or barriers to the execution of important business initiatives. 5. Organizational Effectiveness * Partner with HR and the President to advance initiatives that strengthen leadership effectiveness, enhance team and organizational performance, and support important talent and culture priorities. * Ensure these efforts are aligned with broader business strategies and operational goals. Qualifications What Makes a Great CoS at This Scale * Ability to dive into operational detail. * You can synthesize complexity simply. * Politically savvy but grounded in execution. * High EQ and trustworthiness, given exposure to confidential issues. * Have a consulting, strategy, or operations background. * Project management discipline Additional Information Perks * Paid time off * 401K with a 4% company match with immediate vesting. * Comprehensive health, dental, and vision plans. * 5 sick days each calendar year. * 12 paid company holidays and 2 paid volunteer days. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team This fully remote role reports to Kraken's Chief Sanctions Officer. As Deputy Sanctions Officer (Director), you will: (1) act as the CSO's delegate to ensure the ongoing effectiveness of Krakens Global Sanctions Compliance Program (GSCP) and (2) serve as Kraken's Deputy Sanctions Officer, ensuring Kraken's compliance with global sanctions regulations, and safeguarding the firm against sanctions risk. The ideal candidate will have curated over a decade of expertise across the following: Sanctions, Compliance, Audit, Technology, Data, Product Compliance, Regulatory Scanning, Program Building, Model Management, Risk Management, Risk Assessments, and Governance across traditional, centralized, and decentralized finance with the ability to scale in a high-growth environment and thrive in a continually evolving environment. This is an individual contributor role, but requires extensive leadership experience as communications, documentation, partnership, and strategy are key to success, as well as time management. The opportunity Program Ownership - Maintain and enhance Kraken's enterprise‑wide Global Sanctions Compliance Program in line with applicable laws, regulations, regulatory guidance and Kraken policies Risk Assessments - Participate in annual and ad‑hoc enterprise, product and sanctions risk assessments; identify emerging risks and control gaps, develop remediation plans and track to closure Control Governance - Uplift and maintain documentation on Kraken's technical controls, develop Governance testing routines, and coordinate cross functionally to automate those routines Reporting & Metrics - Develop and deliver periodic reports for leadership, highlighting key risk indicators (KRIs), key performance indicators (KPIs), and program health metrics Audit & Regulatory Engagement - Oversee the coordination of materials and responses for internal audits, external audits, testing and exams relative to Kraken's Controls; represent Kraken as a subject‑matter expert Cross‑Functional Leadership - Partner with Product, Engineering, Legal, Client Engagement and Finance to embed risk‑based thinking and efficient controls into new and existing products Continuous Improvement - Drive workflow automation, data‑driven decision‑making and process efficiencies across all Sanctions verticals Respond to third party and internal requests relating to controls Preparation of VSDs and Subpoena responses as needed Support review of new products from Sanctions perspective Additional responsibilities include but are not limited to: assisting Chief Sanctions Officer as needed, coordinating/leading projects, completing ad-hoc assignments, assisting investigators as needed, preparing presentations and documentation as needed Working closely with the Chief Sanctions Officer Skills you should HODL 10+ years of experience within a Sanctions role 2+ years of experience in a supervisory/managerial/audit role Bachelor's degree CGSS Certification or equivalent (or equivalent experience) Deep experience with OFAC, international sanction regimes, sanctions reporting requirements, watchlist screening requirements, and technologies & systems Executive level communication and organizational skills Experience managing regulatory exams and audits Experience preparing regulatory strategy and responses Proven track record and experience working with technical sanctions topics, solutions, vendors Deep familiarity with sanctions regulatory requirements in the United Kingdom, Europe and US, and other jurisdictions Demonstrated ability to author detailed business requirements and effectively communicate with engineering or technology teams Prior success in project management and driving cross functional teams to execute and deliver on strategically important initiatives Quantitative analysis and decision making #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

Base Salary Range up to $160k depending upon experience To learn more about what we offer please visit us at ************************************************** The Chief of Staff (CoS) for EXL's Banking & Capital Markets Industry/ Market Unit (IMU) is a senior management role with high visibility and strategic impact, designed to amplify the effectiveness of the IMU Head and accelerate business growth across key banking and capital markets clients. The CoS will act as a trusted advisor, strategic partner, and force multiplier for the IMU Head - driving sales enablement, strategic execution, business governance, and cross-functional alignment. This role requires deep collaboration across Sales, Digital, Operations, Analytics, Data Management, , Marketing and Corporate Functions, ensuring seamless coordination of priorities and execution excellence. The CoS will be instrumental in strategic initiatives, ensure leadership visibility through data-driven insights, and represent the IMU Head in key internal forums as needed. This role requires a blend of strategic thinking, commercial acumen, and execution discipline, coupled with exceptional communication and stakeholder management skills. Bachelor's degree required; MBA preferred. 7+ years of experience in management consulting, business operations, or strategy roles - preferably within banking, capital markets, financial services, or consulting firms. Strong understanding of sales operations, deal governance, pipeline management, and business analytics. Excellent presentation, analytical, and storytelling skills, with the ability to influence senior stakeholders. Advanced proficiency in Excel, PowerPoint, and comfort with CRM/BI tools (e.g., Salesforce, Power BI). Preferred Exposure to go-to-market strategy, solution enablement, or revenue management functions. Experience supporting C-suite executives or working in Chief of Staff or Strategy roles. Professional Skills Strong leadership and project management capabilities with proven ability to drive complex initiatives across multiple stakeholders. Strategic thinker with the ability to translate vision into actionable plans and measurable outcomes. Exceptional communication and influencing skills; able to engage effectively across diverse teams and leadership levels. High business maturity, discretion, and professionalism to represent the IMU Head in senior forums. Adaptable, proactive, and comfortable operating in a fast-paced, growth-oriented, and matrixed environment. Our Values Client-Centric Focus: We put client outcomes and partnership at the heart of everything we do. Entrepreneurial Drive: We encourage ownership, innovation, and bold thinking. Teamwork & Collaboration: We achieve excellence together through trust and shared goals. Integrity & Accountability: We act with transparency and follow through on our commitments. Continuous Learning: We foster curiosity and invest in our people's growth. Why Join EXL Banking & Capital Markets? Impactful Work: Influence strategic priorities and shape growth for EXL's Banking & Capital Markets portfolio. Executive Visibility: Partner directly with senior leadership, including EXL's IMU Head and Executive Committee. Growth-Oriented Culture: Join a team that values ambition, creativity, and strategic execution. Learning & Development: Benefit from mentorship, leadership exposure, and diverse career pathways across EXL. Strategic Business Management & Growth Enablement Partner with the IMU Head to execute and track strategic growth priorities, including revenue acceleration, account expansion, new logo pursuits, and margin improvement initiatives. Coordinate monthly business reviews, quarterly strategy sessions, and annual planning, ensuring alignment between sales, delivery, and corporate objectives. Synthesize business performance metrics, pipeline status, deal conversion, and margin trends into actionable insights for senior leadership. Monitor key KPIs such as revenue growth, pipeline velocity, win ratios, pricing trends, and client satisfaction metrics. Prepare data-driven presentations, executive briefs, and strategic recommendations to support IMU Head's decision-making and leadership communications. Support sales governance cadence - deal reviews, solution prioritization, and client profitability discussions. Drive accountability across sales pods, solutions, and delivery for execution of strategic initiatives. Corporate Liaison & Executive Communication Serve as the primary liaison between the IMU and EXL's Executive Leadership, ensuring strategic priorities are well-represented and communicated. Coordinate and deliver IMU submissions for corporate reviews, strategic committees, and quarterly updates. Manage IMU-level internal and external communications, ensuring clarity, consistency, and alignment with brand and business objectives. Represent the IMU Head in leadership forums and strategic offsites, capturing decisions and ensuring follow-through.

Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. The role The Chief of Staff (CoS) to the GTM organization serves as a strategic right hand to the CRO and GTM leadership team. This role is responsible for driving operational excellence across all GTM functions, ensuring cross-functional alignment, accelerating execution, and enabling the scaling of Nebius's global revenue engine. You will partner closely with Sales, Marketing, Alliances, Sales Strategy & Ops, Product Marketing, Finance, Legal, and People Ops to remove blockers, increase organizational clarity, and ensure GTM priorities are delivered with accuracy and urgency. This role is ideal for a highly strategic operator who can navigate ambiguity, influence without authority, and drive structure, planning, and execution across a fast-scaling global team. The CoS will be responsible for orchestrating communications, managing leadership rhythms, driving headcount planning, monitoring GTM performance, and supporting strategic initiatives that span the entire revenue org. You're welcome to work remotely from the United States. Your responsibilities will include: Strategic Planning & Execution Lead annual and quarterly GTM planning, including operating plans, goal-setting, OKRs, budget alignment, headcount planning, and GTM resourcing. Drive cross-functional execution for strategic GTM initiatives, ensuring clear ownership, timelines, and measurable outcomes. Partner with Sales Strategy & Operations to align on forecasting, territories, quotas, revenue insights, and GTM performance reporting. GTM Leadership Support Serve as the operational and strategic partner to the CRO and GTM leadership team. Prepare materials, narratives, and insights for board meetings, executive reviews, QBRs, and leadership offsites. Ensure the CRO's time is optimized by prioritizing high-impact activities, filtering information, and managing follow-ups. Operational Excellence Create structure and clarity across GTM teams by implementing processes, workflows, and cadences that increase organizational efficiency. Manage weekly GTM leadership meetings, agendas, action items, decision tracking, and cross-team communication. Drive continuous improvement initiatives to optimize GTM processes, tools, systems, and inter-team collaboration. Cross-Functional Alignment Partner with Marketing, Alliances, Product Marketing, and Sales Strategy on coordinated GTM launches, campaigns, and field readiness. Work closely with Finance on revenue modeling, budgeting, HC planning, compensation implications, and forecast alignment. Collaborate with People Ops on organizational design, onboarding programs, competency frameworks, and team development. Special Projects & Executive Initiatives Lead priority CRO-sponsored projects, including new GTM programs, new vertical launches, international expansion planning, or organizational redesign. Drive sensitive or confidential projects requiring executive discretion, judgment, and cross-functional coordination. Act as a proxy for the CRO in meetings, decisions, and communications when needed. We expect you to have: 12+ years of experience in GTM, sales operations, strategy, management consulting, or Chief of Staff roles in high-growth technology companies. Experience driving cross-functional execution and partnering with senior executives across Sales, Marketing, Finance, and Product. Strong understanding of enterprise GTM motions, revenue planning, forecasting, and organizational operations. Exceptional communication skills with the ability to translate complexity into clarity for executive and field audiences. Highly analytical and structured, with proven ability to build frameworks, dashboards, and processes in ambiguous environments. Demonstrated ability to lead without authority and influence across global teams. Experience in a high-growth, scaling environment with rapid change and evolving priorities. It will be an added bonus if you have: Previous experience supporting a CRO, COO, or GTM executive is highly preferred. Background in cloud, AI infrastructure, enterprise SaaS, or technical GTM environments. Experience with Salesforce, Looker, HubSpot, or other GTM systems. MBA, strategy, or consulting background a plus but not required Strategic Leadership: Ability to anticipate needs, think long-term, and influence at executive levels. Operational Rigor: Drives structure, organization, and predictable execution across GTM. Cross-Functional Collaboration: Works seamlessly with Sales, Marketing, Product, Operations, and People teams. Executive Communication: Clear, concise, and persuasive communication tailored to diverse audiences. Analytical Decision-Making: Uses data to drive decisions, tradeoffs, prioritization, and insights. Bias for Action: Moves quickly, removes blockers, and drives clarity in ambiguous environments. Confidentiality & Judgment: Manages sensitive topics with discretion and professionalism. Compensation We offer competitive salaries, ranging from $280k - $310k OTE + equity based on your experience. What we offer Competitive salary and comprehensive benefits package. Opportunities for professional growth within Nebius. Flexible working arrangements. A dynamic and collaborative work environment that values initiative and innovation. We're growing and expanding our products every day. If you're up to the challenge and are excited about AI and ML as much as we are, join us!

Who You Are You are a smart, kind, and friendly individual who works hard and well with others. You are an exceptional communicator who produces excellent, strategic, and creative work, while also bringing a lot of heart to everything you do. People describe you as a self-starter and problem-solver, who multitasks well and thrives in a fast-paced environment. You bring a diverse perspective to every conversation, while also listening and empathizing. Above all, you want to leave a lasting, positive impact on the world around you. Ideally you've worked in communications or policy for an elected, a government agency, technology company or a top advocacy organization and have professional experience in Sacramento and DC (or both!). This position requires being based out of Los Angeles or Washington D.C. What You'll Do Communicate clearly: You will lead on public affairs campaigns by developing and executing high-level strategic communications plans. You will discover and understand the needs and goals of each client and create a tailored communications approach for each. We pride ourselves on creating bespoke campaigns; we want you to be creative, responsive, and a strategic partner. You are an expert at writing a range of communications, including media advisories, talking points, proposals, op-eds, ad concepts, scripts, social media content, and other content. Engage media: You will create and execute earned and paid media strategies. You know what makes a good story and how to communicate with reporters, which is something you hopefully have done in a previous role. Ideally you have existing relationships with reporters and editors or you have run paid campaigns or advocacy campaigns. Lead and run campaigns: We pride ourselves on providing excellent service to our clients. You will lead numerous client teams, ensuring that long and short term goals are achieved and deadlines are met. You will manage multiple projects at once and ensure that no balls are dropped. To be successful, you'll need to stay exceptionally organized and be comfortable managing up and down. Build relationships with stakeholders: It will be important for you to build relationships with clients, team members, and vendors, and to do so in a remote environment. Building rapport over the phone, zoom, and email is crucial. Upholding a strict level of confidentiality, while establishing and maintaining trusting and warm relationships both internally and externally is key. Be a team player and grow: We are currently a mid-sized team but are continually growing. We have an all-hands-on-deck approach in a remote working environment. To be successful in this role, you will be comfortable working both independently and with teams. What Skills and Experiences You'll Bring At least 5-15 years of work experience in communications, in government, or public affairs Exceptional written and oral communication skills Self-starter, ability to prioritize, multi-task and meet changing deadlines in a fast-paced environment Excellent attention to detail and organized Compensation & Benefits The salary range for this position is an annual salary of $95,000 - $125,000. For clarity, this is the starting range for the position; it is not an indication that you are capped at that range once you're in the position. Bryson provides insurance coverage for employees and their dependents, which includes fully paid monthly premiums for PPO medical, dental, and vision coverage. 401(k) Plan w/ Employer Match Flexible Time-Off policy with no vacation caps, after 90 days of employment Generous, paid parental leave Bonuses for origination and/or management of new business accounts Discretionary, year-end bonuses How-to-apply Application Deadline: December 23, 2025 Interested candidates should upload the following to Raúl Hernández, Vice President, People via this link. Please upload: Resume (Naming Convention: Last Name. First Name_Resume) Cover letter (Last Name. First Name_Cover Letter) answering the following questions (in no more than one page, 11 point font): Why are you interested in this position with Bryson Gillette? What makes you an exceptional candidate for this position in particular? What related experience do you have? Where did you learn about this opportunity?

At Tava Health, we believe mental health care should be as accessible and stigma-free as a checkup. We're reimagining the entire experience: from how people find a therapist to how providers deliver care, so more individuals can get the support they need, when they need it. We're a fast-growing team on a bold mission: to make high-quality mental health care available to everyone. If you're passionate about using technology to solve meaningful problems and create lasting change, we'd love to meet you. Role Overview Tava Health is seeking a high-performing Chief of Staff to act as a strategic operator and corporate development partner to the CEO. This role combines operational excellence with strategic finance - ensuring that Tava's execution systems scale efficiently while driving inorganic growth initiatives, including acquisitions, partnerships, and integrations. The Chief of Staff will build and manage the company's operating cadence, align cross-functional priorities, and help identify and evaluate opportunities that expand Tava Health's impact in the mental health ecosystem. You'll work closely with the CEO, leadership team, and board to translate strategy into action, optimize performance, and drive results across the business. This is a hands-on, high-leverage role for someone who thrives at the intersection of strategy, execution, and deal-making. Key ResponsibilitiesStrategy & Operational Excellence Partner with the CEO to translate strategic priorities into measurable company objectives and operational plans. Maintain and develop the company-wide strategic roadmap - tracking and reporting processes. Drive conversations about resource allocation to ensure focus on the highest-impact priorities. Distill complex ideas into clear, concise written materials and presentations for executive and board audiences. Ensure alignment and accountability across leadership through operating rhythms, dashboards, and performance reviews. Collaborate with finance and business leaders to deliver the right data and insights for executive decision-making. Drive execution of cross-functional strategic projects and track progress against growth goals. Corporate Development (M&A & Strategic Partnerships) Partner with the CEO to identify, evaluate, and execute strategic acquisitions and partnerships. Lead or support end-to-end transaction processes, including diligence, valuation modeling, coordination with legal/finance/advisors, and integration planning. Partner with functional leads post-acquisition to ensure smooth onboarding and realization of synergies. Leadership & Communication Act as a trusted advisor and operational extension of the CEO. Prepare executive and board-level materials that distill strategic and financial complexity into actionable insights. Lead executive meetings under the direction of the CEO or other leaders, ensuring clarity in priorities, ownership, and follow-through. Elevate internal communication and alignment, reinforcing transparency, accountability, and mission-driven decision-making. Qualifications Professional experience across strategy, operations, and finance (e.g., management consulting, investment banking, private equity, or startup leadership). Demonstrated ability to operationalize strategy-building systems that drive accountability and execution at scale. Strong analytical, financial modeling, and problem-solving skills; comfortable with data and strategic finance. Excellent executive communication and relationship-building abilities. Background in healthcare, healthtech, or digital mental health strongly preferred. Ideal Candidate Thrives in fast-paced, ambiguous environments and can toggle between high-level strategy and hands-on execution. Has supported or partnered directly with a CEO or senior executive team. Balances analytical rigor with strong judgment and interpersonal EQ. Embodies Tava's values: “Own Your Impact,” “Be Open,” “Hustle Smart but Hard,” “Be a learner, not a knower,” and “Teamwork not ego.” Known for building trust, fostering collaboration, and helping others focus on what matters most. Must be willing to relocate to the Salt Lake City area for regular in-person coordination with the executive team (approximately two days per week). Why You'll Love Working at Tava Competitive salary and stock options Free Tava mental health benefit for you and your family Medical and dental insurance for you and your dependents Monthly HSA contributions Generous PTO and paid holidays Paid parental leave Work from home flexibility Weekly team lunches Opportunity to shape a growing company and culture --- *For tax purposes, priority will be given to candidates living in states where we already have employees. These states are Alabama, Arizona, California, Connecticut, Florida, Georgia, Idaho, Indiana, Nevada, North Carolina, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Tennessee, Texas, Virginia, and Utah. Tava is unable to sponsor employment visas (such as the H-1B). Candidates must have authorization to work in the U.S. without company sponsorship now or in the future. All hiring activities at Tava Health are handled by company representatives using @tavahealth.com or @us.tavahealth.com email addresses. Please beware of unauthorized recruiting communications requesting personal information. We never hire anyone without first completing a real-time, face-to-face interview (conducted by video or in-person), nor do we use encrypted instant messaging services like Signal. If you have questions regarding the authenticity of any outreach, please do not hesitate to use the chat feature on our website or contact us at ********************** Tava Health does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

What We Can Achieve Together: The Nature Conservancy (TNC) is seeking a strong, innovative Texas State Director to lead the organization in achieving its ambitious conservation goals. Since 1964, The Nature Conservancy in Texas has been a respected leader in conservation - both within the state and beyond - building a strong legacy of protecting Texas' treasured natural landscapes and promoting science-based solutions that benefit the environment, the economy, public health, and equity. With a dedicated and talented staff of 56 members in remote offices across the state, a diverse and engaged Board of Trustees and Emeritus Trustees, and stewardship of 36 nature preserves, this role offers a unique opportunity to shape the future of conservation in Texas. The ideal candidate will bring strategic executive leadership, a collaborative spirit, and a deep commitment to ensuring that nature plays a central role in building a resilient, equitable future for the Lone Star State. The State Director functions as manager and conservation strategist for a large, highly complex Business Unit - Texas (BU). They are accountable for Texas' success in contributing to TNC's global conservation goals, producing measurable conservation results addressing the most critical threats and opportunities to land, water, coast and liveable communities. They ensure outcomes are achieved in priority areas that fall within the BU's responsibilities, and contribute strategic, financial, and/or personnel management expertise. They support alignment of activities by securing, coordinating, and configuring resources, capacity, fundraising, organizational partnership, and government affairs programs. The State Director is responsible for managing the annual budget and sets priorities that dictate private and public fundraising goals. As the leader of one of the top fundraising markets in North America, the State Director, guides a team of professional fundraisers to cultivate, maintain and grow sustained donor support and collaborates with global fundraising teams to explore prospective donors. They serve as the primary statewide spokesperson for TNC to internal and external audiences and advocate with those audiences to support and promote TNC's mission and vision. As a leader within the Texas conservation network, the State Director plays a primary role in working with partner organizations, government agencies, elected officials, and other key decision-makers to build alliances and shared agendas that advance science driven conservation outcomes in Texas and the Great Plains. In addition to the state specific responsibilities of the State Director, they have a significant role as a member of the Great Plains Divisional Leadership Team. They actively contribute to Divisional leadership meetings, offering thought leadership and strategic insights alongside other state and divisional leaders. They are responsible for the collective success of the Great Plains Division (which includes TX, MN, ND, SD, IA, KS, NE, OK, MO, AR) to shape strategies, align BU goals to the division's conservation priorities, and develop, fund, and deploy talent to execute cross-boundary initiatives that can deliver the greatest impact to TNC's 2030 goals across the division. They also share best practices and lessons learned from Texas within the TNC organization to contribute to the organization's greater success. RESPONSIBILITIES & SCOPE 1) Lead, manage, inspire, and motivate a team of staff to collectively achieve the maximum contribution to the organization's mission and maintain culture and engagement at the BU level. 2) Create, model, and cultivate a workplace culture where staff feel empowered - grounded in trust, fairness, inclusion, and opportunities for professional growth. 3) Act as a key fundraiser in support of local, divisional, and global outcomes by partnering with staff to engage donors, corporations, and foundations to support organizational goals and priority projects in Texas, the Great Plains Division, the United States, and globally. 4) Engage and foster a volunteer Board of Trustees by leveraging their expertise and empowering them to serve as ambassadors for TNC - actively participating in fundraising, networking, advocacy, and strategic leadership. 5) Represent TNC's interests with key community members, specifically governmental leaders and agencies, partner organizations, corporations, foundations, and academic institutions (in the realms of agriculture, wildlife, natural resources, energy, climate, water, coast/fisheries, policy, economic development, ecosystem services, or related fields), to cultivate and steward strong, cooperative partnerships in Texas. 6) Ensure the organizational health and financial sustainability of the Texas BU by stewarding a strategic conservation plan, program commitments, a multi-million-dollar budget and associated financial standards, and legal requirements. 7) Serve on the Great Plains Division Leadership Team and coordinate with other internal TNC organizational leadership teams, to serve as a thought leader within the larger organization lending expertise and experience to TNC's work across U.S. Demonstrates a willingness and ability to travel routinely throughout the geography and globally as required (estimated 40%); and works flexibly, sometimes beyond the normal workday, including weekends, as necessary, during deadline periods. We're Looking for You: Are you looking for work you can believe in? At TNC we strive to embody a philosophy of Work that You Can Believe in where you can feel like you are making a difference every day. We're looking for someone with strong experience in leading a diverse, multi-disciplinary team. The ideal candidate should have exceptional communication and collaboration skills and experience designing, organizing, and directing complex projects. This is an exciting opportunity to contribute to the ongoing mission of conservation by directing and shaping the work of our team! This role can be located in San Antonio, Austin, Dallas-Forth Worth, or Houston. What You'll Bring: Bachelor's degree and minimum of 7 years of experience as a leader in the conservation arena, non-profit sector, advocacy, or related for-profit area that works with environmental or natural resources topics. Extensive and proven management experience, including the ability to motivate, lead, set objectives and manage the performance of a large multi-disciplinary team. Direct knowledge and experience living and working in Texas. Written and verbal fluency in English and fluency in the predominant language of the operating unit if other than English. Experience in communication and presentation skills required. Experience communicating with and presenting to diverse audiences including donors, board members, employees, outside partners, or equivalent. Experience in fundraising and budget management. Desired Qualifications: 7-10 years' experience as a proven executive leader in the conservation arena, non-profit sector, advocacy, or related for-profit area, including demonstrated experience producing results and meeting program/department goals. Knowledge of current events, threats and opportunities relating to land, water, coast, and habitat protection in Texas and nature's role in supporting healthy urban and rural communities. Ability to inspire and be inspired by a board of trustees, donors and partners, and staff working to align vision and strategy for greater impact. Proven fundraising and/or sales experience with private individual donors, foundations, government agencies and business. Understanding and experience with strategic financial management, including long-term sustainability and complex budget management: grants, donations, endowments, indirect costs, personnel costs and benefits, etc. Success as an inspirational leader who has successfully motivated staff to achieve and sustain excellence. Proven managerial talent in budgeting, staffing, and performance management. Ability to work collaboratively and thrive within a corporate structure and align Texas initiatives with global organizational goals to achieve greater conservation impact. High energy, forward thinking, creative individual with high ethical standards. Outstanding leadership and visionary qualities and able to work effectively with and through others in a decentralized and geographically dispersed organization. Proven technical skills, analytical ability, good judgment, and strong operational focus. Demonstrated operational, implementation and detail-oriented perspective. Well organized and self-directed; politically savvy and a team player. #LI-KE1 #LI-REMOTE Salary Information: The starting pay range for a candidate selected for this position is generally within the range of $206,640 - 255,600. This range only applies to candidates whose country of employment is the USA. Where a successful candidate's actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment. Who We Are: The Nature Conservancy's mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world's toughest challenges so that we can create a world in which people and nature thrive. We're rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it's career development, flexible schedules, or a rewarding mission, there's many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor. One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicant's unique experience. Please apply - we'd love to hear from you. To quote a popular saying at TNC, “you'll join for the mission, and stay for the people.” What We Bring: Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world! TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our Benefits and Perks here. We're proud to offer a flexible work environment that supports of the health and well-being of the people we employ. Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible. The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law. The successful applicant must meet the requirements of The Nature Conservancy's background screening process. Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings! TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to ***************** with Request for Accommodation in the subject line.

As Chief of Staff to our CEO, you will: * Own and execute on cross-functional high-impact projects that don't have a natural owner - these may span business development, public policy, people, or operations. * Support key people and culture projects as a champion of Wave's culture and values - this could be designing hiring processes, participating in interviews, identifying gaps across the company and developing playbooks that ensure as Wave scales, all employees deeply understand and live the Wave values. * Excel at working with various stakeholders and be a trusted partner to the CEO and the leadership team - you will coordinate closely with local operating teams on specific projects by making sure different departments are aligned, identifying opportunities to accelerate the pace of delivery and escalating decision-making where needed. The majority of our operating markets are francophone, so French is a requirement for this role. * Be adaptable and happy to cover a range of projects. While you'll naturally build a 'specialist area' within the CoS role - this could be in data analysis, business development or financial modelling where you'll independently own work, you'll also dive into owning other projects based on the priorities of the company - like supporting a department lead on a reorg, project managing a complex operations project or helping to get administrative documents needed for a licensing submission. Key details * Remote position and can work remotely from anywhere (between GMT - 3 and +3) with reliable Internet access. * We expect about 15% travel in this role (~1 week every 2 months). Spending time in Wave operating markets to deeply understand challenges and opportunities within Wave or with our users will be especially important early on in this role. * Our salaries are competitive and are calculated using a transparent formula. * Subsidised health insurance for you and your dependents and retirement contributions (both vary from country to country) * 6 months fully paid parental leave and subsidised fertility assistance * Unlimited vacation with a 20-day minimum requirement * $10,000 annual charitable donation matching Requirements * At least 7 years of experience at an international company in a high intensity/performing environment (eg. consulting, growth stage startups) * Strong track record in managing projects and/or teams * Excellent written and verbal communication skills in English and French. * Excel at collaborating cross functionally with different departments - you are known for your interpersonal skills and people * Openness and curiosity. We maximise our rate of learning at Wave, and we're looking for someone with a growth mindset who can be flexible in the face of ambiguity. * Bonus points if you: * Have experience in business development across Africa * Financial modelling or comfort with financial statements * SQL or data analysis tools - you like using data to inform decisions You might be a good fit if you * Are a natural project manager * Have strong intrapersonal skills - you build strong relationships and bring out the best in people * Communicate effectively and often, both in writing and in-person, to the point of over-communication * Think from first principles about how things should work * Are excessively detail-oriented and seek to achieve excellence in everything you do * Are a self-starter and proactive about achieving ambitious targets * Willing to go the distance to get something done * Adjust quickly to changing priorities and conditions

Full-time Description The Oregon Director is responsible for overseeing a portfolio of work that advances TU's mission through protecting, restoring, reconnecting, and sustaining priority waters and meets the goals set forth in Trout Unlimited's (TU's) strategic plan. The Director leads an interdisciplinary staff to develop and implement integrated strategies to achieve conservation goals in TU's Priority Waters, including habitat protection, reconnection and restoration outcomes, as well as strategies to obtain federal and state policies that advance TU's mission. The Oregon Director is responsible for management and oversight of a team of 20 staff and is a member of the Pacific Region leadership team. The Director develops and guides implementation of integrated strategies, ensures alignment across the various functions, and develops and maintains partnerships with other conservation organizations, state and federal agencies, TU members and supporters, and other external partners. The Director oversees staff's efforts to build and broaden the community of volunteers and supporters within their regions and, in collaboration with development, works to raise funds. This position requires a high degree of collaboration, exceptional people skills and an ability to work with diverse stakeholders and decision-makers. Travel is required. DUTIES AND RESPONSIBILITIES In consultation with Vice President, set strategic direction and goals for conservation within Oregon, which may include habitat restoration, advocacy, and volunteer engagement. Ensure effective execution of the strategies to achieve priority waters objectives ensuring coordination between national staff and our state chapters/councils, and inclusion of relevant communities, including those that may be considered marginalized. Modify designated priority waters as circumstances warrant. Build and maintain a strong, integrated program team who will execute strategies to achieve identified goals. Lead and manage the team, including: aligning work plans and performance expectations, holding staff accountable, facilitating staff professional development opportunities, and creating an inclusive, supportive work environment. Work directly with functional area staff (e.g., science, finance, human resources, communications, and development) assigned to Oregon, to develop complimentary goals, establish coordinated workplans, provide input on performance feedback and task prioritization and implementation. Raise funds to meet Oregon program revenue needs working in coordination with program managers and development staff. Develop and manage program budgets. Ensure budgets and work comply with funder terms. Collaborate with and support the Government Affairs program staff on the national policy agenda, including directing program staff to assist with strategy execution. Establish and maintain productive and strategic relationships with decision makers and partners, such as key elected officials, policymakers, members of the media, resource managers, property owners, donors and conservation and sportfishing organizations. Build and maintain strong relationships with TU's members and grassroot leaders. Work collaboratively and coordinate with Volunteer Operations on issues and sharing of best practices. Oversee engagement staff responsible for implementation of strategies. Work with development and marketing teams to meet development and marketing objectives. In coordination with and assisted by TU's marketing and communications staff, ensure TU's value proposition and conservation work is effectively communicated to target audiences, including funders and policymakers. Requirements A minimum of 5 years leading an interdisciplinary team within the field of conservation or non-profit, or similar experience in public or private sector. Bachelor's degree required; advanced degree in a field related to conservation a plus. Demonstrated success in building, leading, and managing interdisciplinary teams, particularly in a remote work environment. Proven ability to fundraise and manage budgets. Experience managing contracts and funding agreements. Strong written and oral communications skills, including the ability to communicate effectively with a variety of audiences. Strong organizational skills and ability to work independently. Understanding of coldwater fisheries conservation, including the concepts and practices of stream restoration and watershed function and understanding of natural resource policy and management issues related to trout and salmon conservation. Understanding of the political context in which TU's conservation work is executed to enable the informed selection of goals, strategies, and tactics. Passion for the outdoors and Trout Unlimited's mission. Applications for this role will be accepted through Monday, October 27, 2025.

Job Title: Deputy Director of Development Department: Development Reports to: Reports to Chief Executive Officer Classification: Permanent Remote Pay Range: $80,000 - $100,000 Hours: Full Time (40 hours/week) Job Summary: A Healthier Democracy (AHD) is seeking a Deputy Director of Development to manage fundraising operations for A Healthier Democracy and its initiatives, Vot-ER and Link Health. The Deputy Director will report to the CEO and work in deep collaboration with the Executive Directors of the two priority initiatives. A Healthier Democracy builds platforms for collaboration and community organizing at the intersection of health and civic engagement to maximize collective impact on pressing challenges. A Healthier Democracy is home to high-impact national initiatives. We believe our nation's biggest and most complex challenges require innovative solutions leveraging healthcare settings and healthcare workers. Our centralized model enables us to quickly launch new initiatives drawing on deep expertise in healthcare organizing, creative communications, and marketing. Key initiatives include: Vot-ER is working to integrate nonpartisan civic engagement into healthcare. Vot-ER develops nonpartisan civic engagement tools and programs for every corner of the healthcare system-from private practitioners to medical schools to hospitals. It transforms routine healthcare visits into opportunities for civic empowerment, partnering with trusted health professionals, and reaching historically underrepresented communities. Link Health is dedicated to empowering individuals and communities by facilitating enrollment in vital public benefit programs. Link Health uses AI to strategically address the immediate needs of individuals by connecting them to essential financial assistance for rent, healthy food, utilities, and internet subsidies while they wait in healthcare settings. Its mission is to ensure equitable access to resources for healthcare, energy assistance, nutrition support, and more, fostering healthier and more resilient communities. Duties/Responsibilities: Provide project management of donor cultivation and engagement activities, including events, briefings, webinars, etc (both virtual and in person). Manage relationships with existing donors for both maintenance (renewals) and growth opportunities. With CEO and initiative Executive Directors, identify and facilitate connections to priority prospects. Maintain a regular system of contact with donors across all giving levels and priority prospects. Develop and update fundraising messaging and materials. Manage daily activities of the development office. Drive the execution of a strategic, creative fundraising plan, primarily focused on institutional and individual major donors. With the CEO, develop partnerships with allied organizations and identify creative intersections for alignment. Provide direct support to the CEO and manage his outreach and relationships. Provide leadership and guidance to the initiative Executive Directors, directing where and how best to spend time and efforts. Partner with the CEO and initiative Executive Directors to identify, cultivate and solicit institutional and individual donors for major gifts. Provide support to the CEO and initiative Executive Directors for all aspects of their fundraising activities/responsibilities. Collaborate with CEO initiative Executive Directors in developing fundraising micro-strategies and donor engagement plans. Coach development staff. Oversee maintenance of the donor database and internal systems. Oversee the grant writing process, including editing and project management Review grant proposals and reports prior to submission; ensure timely submission. Ensure fundraising strategies, donor communications, and engagement practices reflect the organization's commitment to DEI. Analyze donor data, giving trends, and campaign outcomes to inform strategic decision-making and identify growth opportunities. Develop and implement robust donor acknowledgment, recognition, and retention strategies to build long-term relationships and increase loyalty. Required Skills/Abilities: Demonstrated commitment to racial equity and inclusion. Demonstrated ability to work collaboratively to gain trust and give respect to others through honesty, integrity, kindness, empathy, and authenticity. Acute attention to detail and demonstrated ability to prioritize time to meet deadlines for multiple projects. Drive to seek what can be improved and offer ways to fix any potential roadblocks. Comfort admitting what you don't know and recognizing that feedback is part of the learning process. A strong commitment to A Healthier Democracy, Vot-ER, and Link Health's missions. Demonstrated success in project management, and people management. Experience with donor cultivation and management. Demonstrated success in supporting principals in their development activities. Track record of meeting fundraising goals and budgets. Outstanding attention to detail. Excellent analytical, oral communication, teamwork and people skills. Demonstrated flexibility and openness in responding to changing work priorities. Education and Experience: 5-7 years of work experience, preferably for a nonprofit or advocacy organization. Experience in a fundraising role preferred Physical Requirements: Prolonged periods of sitting or standing at a desk and working at a computer. Ability to lift a minimum of 20 pounds. Other Requirements: Ability to travel a minimum of four times per year.

Job Title: Deputy Director Position Type: Full Time Program: Children's Home Job Classification: Exempt Children's Home Min. Wage / Salary: $80-85k Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Reports to: Children's Home Director Job Summary At Catholic Charities of Ingham, Eaton, and Clinton Counties, every team member plays a vital role in supporting vulnerable youth with compassion, structure, and dignity. As the Assistant Director of the Children's Home, you will help lead the day-to-day operations of a trauma-informed, highly structured residential program serving youth with complex behavioral and emotional needs. This role focuses on oversight of the direct care team, staffing coordination, regulatory compliance, and ongoing support to ensure safe, consistent, and quality care. Key Responsibilities Staff Leadership & Supervision Provide direct supervision and support to Unit Supervisors and Youth Advocates, ensuring high performance, adherence to program expectations, and trauma-informed engagement with youth Participate in staff hiring, onboarding, coaching, and performance management Maintain a consistent presence across shifts and units to provide leadership, support crisis response, and reinforce a positive team culture Staffing & Scheduling Oversee the development and maintenance of staff schedules to ensure required coverage ratios are met at all times Coordinate with Unit Supervisors to manage call-offs, shift coverage, and scheduling adjustments in real-time Monitor staffing patterns for compliance with licensing and contractual requirements Operations & Compliance Assist the Children's Home Director with daily program operations, including licensing compliance, safety standards and documentation oversight Participate in emergency response planning and the leadership on-call rotation Support implementation and accountability of agency policies, Safety-Care techniques, and the ARC framework Youth Safety & Support Support de-escalation efforts and physical management responses when needed, following Safety-Care standards Participate in incident debriefings, behavior plan development, and safety planning with the clinical and administrative teams Monitor program climate and youth routines, intervening when necessary to maintain structure and safety Collaboration & Communication Serve as a liaison between the direct care team and program leadership, facilitating communication and coordination across shifts Attend internal meetings, audits, and community partner visits as assigned Provide regular updates to the Children's Home Director and contribute to strategic planning and quality improvement Other duties as assigned Qualifications Education Bachelor's degree in Social Work, Psychology, Health Care Administration, or a related field preferred Experience Minimum of 5 years of experience managing social service programs, or a bachelor's degree and at least 2 years in a program leadership role Strong proficiency with electronic medical record (EMR) systems, data management tools and other technology platforms used in program operations Experience in residential or Child Caring Institution settings licensed by Michigan Department of Health and Human Services preferred but not required Familiarity with Michigan Department of Health and Human Services licensing rules, trauma-informed care and youth behavior management required Personal Attributes Anticipated Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization's mission Work Environment & Physical Demands This position is on-site and may not be eligible for remote work Attendance at occasional meetings or events outside regular business hours is required The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds Vision requirements include close-up work, distance vision, and the ability to adjust focus The work environment may involve varying degrees of physical discomfort and occasional loud noise Occasional driving, potentially with Clients, during the workday may be needed for operational purposes Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions Comments: This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.

Our client, a worldwide corporation, is seeking to bring in a SALT expert to handle a mixture of Tax Compliance, Research/Planning, Tax Audits and Special Projects. There is heavy interaction with various third parties, so communication skills are extremely important. A mixture between State Income/Franchise work and Indirect Tax (Sales, Use and Property). A rare opportunity-one of the best SALT jobs I've worked on in years!! Below are some detials: Resumes to: taxstaffing@gmail.com Call Matt Ruben at 914-944-3111 for further details. · Coordinate and manage all state and local income and franchise tax audits for Corporation U.S. and its Foreign susidiaries and Divisions. Meet with auditors and supervisors, prepare protests, and represent company at administrative tax hearings, when necessary. · Review over 1500 state and local income and franchise tax returns for accuracy and for potential planning ideas. Look at how Wayfair affects the company. · Research, analyze and make recommendations regarding various state income tax issues, including whether “nexus” exists, the classification of business vs. non-business income, the filing of unitary vs. separate returns, the use of standard vs. alternative apportionment formulas, how to obtain maximum use of net operating losses, and the ability to take advantage of various state tax credits and incentives. · Analyze the state tax consequences of all corporate acquisitions, and dispositions, ensuring that state taxes are minimized (All state taxes, including sales, realty transfer, and corporate income, franchise and withholding taxes are considered). · Develop and assist with the implementation of various corporate restructurings in order to reduce Siemens' total filing requirements and its state tax liability. Recommendations may include merging various entities, or converting certain entities into limited liability companies. · Provide consulting to all operating companies throughout the United States on all state and local decentralized tax functions, including sales and use, property, transfer, and payroll taxes. Respond to technical questions from operating companies, ensure that operating companies are taking advantage of all potential exemptions, develop tax minimization strategies, meet and consult with state tax auditors, and assist with protests and hearings, when necessary. · Draft internal quarterly state tax newsletter, conduct local training sessions on specific tax issues and legislative changes, and conduct an annual state tax conference for all operating companies (over 100 attendees) on various state tax “hot topics”.

FavorBonds is seeking an entrepreneurial individual to join our founding team and help launch FavorBonds, a virtual currency for exchanging business favors. Under the direction of the CEO, the Chief of Staff will be responsible for multiple endeavors from administrative tasks, conducting research interviews, engaging in marketing initiatives in an effort to assist in getting favors posted and purchased. You must have experience with building community on social media, be comfortable on the phone talking to professionals and be excited to learn other areas of entrepreneurship and assist in any and all challenges as we grow the business. As a self-starter, your positive attitude, grit and work ethic are the best additional skills you can bring to the table. Duties/Responsibilities: Create and manage social media accounts for FavorBonds on all major social networks; Post daily to social media accounts to drive engagement, increase followers and ultimately persuade followers to post and purchase favors; Make daily calls with individuals from our advisory board to assist them in posting their favors on FavorBonds; Conduct weekly product research with friends and colleagues to obtain feedback and incorporate onto into our platform; Test other methods to attract users and favors to be posted on FavorBonds; Conduct email marketing campaigns with leads to drive posts and favors being purchased; Possess the ability to learn new skills to continue to enhance duties associated with the role and be comfortable in creating your own documents, images and videos, when needed; Report daily key metrics to spot trends and opportunities to facilitate FavorBonds going viral; Ability to work effectively individually, as well as a part of a very small team with our CEO, freelancers and offshore resources, when necessary; First 2 weeks will be spent training within the Aspatore Academy and learning all aspects of entrepreneurship from the Aspatore team, product experts and other teachers we bring in to teach our version of the fundamentals of entrepreneurship. Qualifications: 5+ years of relevant work experience in a fast-paced and hard-working entrepreneurial environment; Experienced and savvy social media user, who understands how to build an engaged community; Polished phone etiquette and possess solid, persuasive sales skills; Possess passion and work ethic to be an entrepreneur and be excited to get in on the ground floor of an dynamic company to learn from an accomplished entrepreneur; Astute oral and written communication and interpersonal skills; Exceptional time management, attention to detail, multi-tasking, problem-solver and follow-through skills; Possess creativity to create highly effective social media copy, posts and emails; Possess determination to succeed and not letting dead-ends disappoint you, but finding other ways to accomplish your goals. Compensation: $50K - $80K annual base salary DOE, for this full-time exempt position; future equity possible. Benefits: $125.00 / month work-from-home subsidy; Paid vacation, sick and public holidays; Medical, Dental, Vision, Life, Accident & Disability coverage; Health Savings and Flexible Savings Accounts;; 401k Plan with annual company match Up to $300 pet adoption reimbursement. Working Hours: 9:00AM - 5:00PM PST time zone Location: Remote Role For more information on FavorBonds, visit ******************* FavorBonds web site is currently in beta.

About us Pomelo Care is the national leader in evidence-based healthcare for women and children. We deliver personalized, high-quality clinical interventions from reproductive care and pregnancy, infant care and pediatrics, to hormonal health through perimenopause and menopause, with long-term preventive care and condition management. Our model delivers 24/7 multispecialty care to address the medical, behavioral, and social factors that most significantly impact outcomes for women and children. We partner with payers, employers, and providers to expand access to quality healthcare across the system. Role Description Your North Star: Build and scale a world-class Member Support organization from the ground up that acts as the compassionate first line of defense for our patients. In this role, you will sit within the Market Operations organization and own the strategic vision for Member Support outside of clinical care. Your mandate includes defining the organizational structure, overseeing the implementation of the support technology stack, and driving operational excellence. You will establish rigorous performance standards, utilizing data to manage SLAs and optimize CSAT and NPS, ensuring a high-quality, measurable member experience. Key Responsibilities: Build the Foundation: Design and execute the strategic vision for the Member Support function, taking it from a concept to a fully operational department. This includes assessing current internal capabilities structuring workflows to support best in class member support. Team Leadership: Build and scale a world-class support organization. Define the long-term talent strategy, recruit for key positions, and mentor the team to foster a cohesive culture of empathy, urgency, and problem-solving. Tech Stack Implementation: Lead the selection, configuration, and implementation of our support infrastructure as well as evaluate existing tools like Zendesk. Leverage experience with similar systems to architect workflows. Process Development: Oversee the creation and documentation of comprehensive Standard Operating Procedures (SOPs) for patient inquiries, ensuring consistency in how we handle eligibility checks, scheduling, and general questions. Cross-Functional Collaboration: Partner closely with Clinical Operations, Product, and Engineering to ensure patient feedback loops are closed and that support workflows integrate seamlessly with clinical care pathways. Data & Analytics: Define key performance indicators (KPIs) such as response time, resolution time, and CSAT/NPS. Build dashboards to monitor team performance and identify trends in patient needs. Who you are 7+ years of experience in Customer Support or Member Experience contact center environment, with at least 3+ years in a leadership role. A Builder & a Coach: You have experience building teams from the ground up but are equally comfortable inheriting, coaching, and upskilling existing team members shifting into new roles. Tech-Savvy: You have hands-on experience implementing and optimizing support ticketing systems. Specific experience implementing and customizing Zendesk is a strong plus. Healthcare Background: You understand the complexities of the US healthcare system (insurance eligibility, referrals, HIPAA compliance) and bring a patient-first mindset to every interaction. Data-Driven: You are proficient in using data to make decisions, capacity plan, and drive operational efficiency. Collaborative: You have a track record of working cross-functionally with clinical teams, product managers, and operators. Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer: Competitive healthcare benefits Generous equity compensation Unlimited vacation Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $155,000 - $185,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending ******************. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at ********************** to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.